Crystal Family Comfort Collection
Location: Belek-Bogazkent Mevkii, Serik, Antalya, Serik, TR
Star Rating: 5 Stars
Property Type: property
About this Property
Luxurious Spa and Beach Experience
Indulge in massages, body treatments, and poolside relaxation at the full-service spa with 3 outdoor pools and a private beach at your disposal.
All-Inclusive Dining and Entertainment
Enjoy meals at 6 restaurants, sip cocktails at 5 bars/lounges, and take advantage of room service. Complimentary wireless internet, concierge services, and babysitting add to the all-inclusive experience.
Event Spaces and Entertainment Nearby
Host events in the 5358 square feet of conference space, explore Gloria Golf Club, Belek Beach Park, and other attractions within a short drive. Unwind at Crystal Family Resort & Spa – All Inclusive and create lasting memories.
Ready to experience luxury and relaxation? Book your stay now at Crystal Family Resort & Spa – All Inclusive!
Important Information
- The seasonal pool will be open from May 01 to October 31.
- Pool access available from 6:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:30 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Arcade/game room
- Comprehensive recycling policy
- Nightclub
- Parasailing on site
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Elevator
- Fitness facilities
- Supervised childcare/activities
- Shopping on site
- Conference space
- Golfing nearby
- Arcade/game room
- Personal motorized watercraft on site
- Library
- Nightclub
- Safe-deposit box at front desk
- On private beach
- Full-service spa
- Meeting rooms
- Children's club
- Pool umbrellas
- Billiards or pool table
- Waterslide
- Turkish bath/Hammam
- Basketball on site
- Miniature golf on site
- Parasailing on site
- Pilates classes on site
- Playground on site
- Rowing or canoeing on site
- Free self parking
- Free water park access
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Ballroom
- Banquet hall
- Wheelchair-accessible pool
- Vegetarian breakfast available
- Energy-saving switches
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
Rooms Available
-
Junior Suite
1 Queen Bed
624-sq-foot room, balcony with sea views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Room service (limited), free minibar items, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- No cribs (infant beds)
- Soap
- Laptop-friendly workspace
- Bed sheets not available
- Energy-saving switches
-
Standard Room
1 Queen Bed and 1 Twin Bed
Features a private balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Room service (limited), free minibar items, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
- Bed sheets not available
- Energy-saving switches
-
Family Room, Partial Sea View
1 Double Bed and 2 Twin Beds
Balcony with partial sea views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Room service (limited), free minibar items, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
- Bed sheets not available
- Energy-saving switches
-
Standard Room with Bunk Bed
2 Twin Bunk Beds
Features a private balcony
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Room service (limited), free minibar items, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, double sofa bed, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
- Bed sheets not available
- Energy-saving switches
-
Standard Room, Partial Sea View
1 Queen Bed and 1 Twin Bed
290-sq-foot room, balcony with partial sea views
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Room service (limited), free minibar items, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
- Bed sheets not available
- Energy-saving switches
-
Family Room, 2 Bedrooms
1 Double Bed and 2 Twin Beds
430-sq-foot room, balcony with garden views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Room service (limited), free minibar items, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Soap
- Laptop-friendly workspace
- Bed sheets not available
- Energy-saving switches
-
Family Room with Bunk Bed
1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed
430-sq-foot room, balcony with garden views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Room service (limited), free minibar items, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Free WiFi
- Soap
- Laptop-friendly workspace
- Bed sheets not available
- Energy-saving switches
Guest Reviews
- Denitsa (10/5): - We stayed at the hotel with 2 children and loved the easy access to the beach and water slides. The entertainment team was superb and we never got bored (even though it rained for 2 whole days). The check-in/out and dining was 5-star too. The only thing we didn’t like was the on-site photography studio taking pictures of the kids without our consent and then displaying them in the shop. But when asked to remove and delete the photos they did.
- Farideh (10/5): - Staff were friendly, professional, polite and treated us with kindness. Food freshness, variety
- Caglar (6/5): Memnun kalmadık - Checkin için 2 saat beklettiler ve bizi başka bir crystal otele kemere transfer etmek istediler bizde kabul etmedik otel full olmasına rağmen fazladan müşteriye satmışlar odaları odanın hazırlaması çok uzun sürdü yerleştik 3. Gün odanın temizlenmesi için kart bırakmıştık kapıya temizlememişler asla temiz havluda bırakmamışlar çocukla rezil olduk 2.5 saat sonra gelip temizlediler yemeklerde uzun kuyruklar vardı ızgaralar sürekli bitiyordu insanlar uzun sıralar bekliyordu önünde
- Hakan (8/5): - L’hôtel est bien, la nourriture est assez varié, petite point négatif pour le service de chambres, je pense qu’ils font le strict minimum en nettoyage, on s’est retrouver à devoir chercher du papier toilette depuis les toilettes public car ils ne remplacent pas nos rouleaux vides Les chambres ne sont pas digne d’un 5 étoiles, c’est au niveau d’un bon hôtel français sans étoiles On s’est taper les travaux de l’hôtel d’en face tous les matins
- Ünal (8/5): - Das Personal war sehr freundlich und stets hilfsbereit. Besonders positiv hervorzuheben sind das reichhaltige Essen und die hervorragende Animation – gerade für Kinder und Familien wurde viel geboten. Ein kleiner Minuspunkt war die Sauberkeit: Die Zimmer wurden zwar neu aufbereitet, jedoch nicht immer gründlich gereinigt. Hier gibt es noch Verbesserungspotenzial. Insgesamt ein angenehmer Aufenthalt – für Familien auf jeden Fall empfehlenswert.
- Basam (10/5): - Nice place for families, the service was very nice and fast, the place is very clean, the resort have may activities I recommend the place for any one.
- Murat (8/5): - Alles in allem ganz okay, 8 von 10 Punkten meinerseits.
- Christoph (8/5): - Sehr gutes Resort für Familien mit sehr guter Ausstattung und sehr gutem Essen zu jeder Uhrzeit. Der Check in war holprig und das Housekeeping können verbessert werden.
- Elif (10/5): - Otelden çok memnun kaldık.Personelleri çok güler yüzlü ve herkonuda yardımcıydi hepsine teşekkür ederim birkez daha.Ayrica çok temiz bir otel içim çok rahat kaldım hijyen açısından olumsuz hicbirsey ile karşılaşmadım.Olumsuzluklar ise konaklayan insanların kalitesiz oluşları ile alakalı mesela hem havuz kenarında hem deniz kenarında şezlong bekleyen boş havlular gibi ya da deli gibi yemek alıp çatal bile degdirilmeden çöpe giden yemekler gibi...
- Yahya metin (10/5): Tam bir aile oteli - Kafa dinlemeye ihtiyacınız varsa tam yerindesiniz.Gürültü yok, sert animasyonlar yok, hiçbiryerde sıra beklemek yok
- Kenan (8/5): - Genel olarak güzeldi . Performans ücret kıyaslaması yapılınca herşey güzeldi
- Nezihe (10/5): - Çocuklarımızla çok rahat ettik, otel çok büyük değil ve herşey elinizin altında yorucu değil, kumsalı çok güzel
- Didier (8/5): - ok
- Luke (10/5): - The way it was kid focused made it the best family vacation to-date. The Entertainment Crew were amazing, and relentlessly worked to include the guests every day, but let us just bake under the sun lazily if we wanted to. The spa center was high quality. I've been to at least 20 Turkish hamams, and this is by far the cleanest, most aesthetically charming bath house I've been to. For a massage, ask for Dehwi, simply the best.
- Dimka (10/5): - Es war eine tolle Zeit, der Service in dem Hotel war Grandöse! Für Kinder gibt is im Miniklub ausreichen und wechselnde Unterhaltungen und Aktivitäten. Meine Kinder hatten eine tolle Zeit das Abenprogramm war auch immer spitze und Abwechslungs reich . Ich war das zweite mal mit meinen Kindern da und empfehle es weiter für alle Familien.
- Pascaline Verena (8/5): - Alles in allem gut.
- Sergej (10/5): - Sehr schöne Anlage direkt neben dem Strand, saubere Zimmer,hervorragendes Essen, freundliches Personal und tolles Entertainmentprogramm. Insgesamt eine wundervolle Woche
- Elena (8/5): - Très bon séjour à part que nous avons été malade. Le personnel super à l'écoute et nous ont bien dépanné sur plusieurs points. Buffet pas mal mais c'est vrai qu'au bout d'une semaine c'est un peu toujours la même chose. Très bon. Le café et le jus d'orange au buffet est vraiment pas bon. Mais sinon ravie du séjour.
- Verified traveler (10/5): Herkese Tavsiye Ederim - Son derece memnun kaldığımız keyifli bir tatil deneyimi oldu.
- Ertan (8/5): Patates kızartması ve çorba. - Çalışanlar çok iyi, hizmet konusunda hiçbir problem yok oldukça iyi, temizlik mükemmel çünkü çalışanlar iyi. Fakat yataklar rahatsız. Yemekler gerçekten kötü ve kalitesiz. Pide, lahmacun ve pizzalar dondurulmuş gıda ürünleri, sıcak yemek yiyemiyorsunuz. Diğer yemekler (ızgaralar dahil) önden ısıtılmış olarak servis ediliyor. Taze pişmiş birşey yeme şansınız yok. Kahvaltı çok zayıf. Yumurtalar bile soğuk, tost dışında anlık olarak pişirilen birşey yok. Akşam yemeğinde çıkan tatlılar bile otelde ziyan olmasın diye, cafeteryada servis ediyorlar. Hiçbirşeyi ziyan etmeyen, çevre dostu, tam bir geri dönüşüm oteli. 8 günlük tatilimiz boyunca, Yemek konusunda başka bir otelin önceki günden kalan yemeklerini buzdolabından çıkartıp bize veriyorlar diye düşündük. Tazesini kim yedi bunların bilmiyoruz? Bir sigara böreği canı çıkartılana kadar bir kaç kez kızartılarak bambu çubuğuna çevrilmiş. Genel olarak çorba, patates kızartması ve ısıtılmış ızgaralar dışında birşey yiyemedik. Sucuklar fosforlu pembe, börekler cam gibi parlak. Benim evimdeki camlar böyle parlamıyor. Heleki mor ışıklı cafeteryada bir görün. Yemek ve yatak konusunda bir beklentiniz yoksa gerisi mükemmel. Deniz ayağınızın dibinde. Su parkları çocuklar için oldukça eylenceli, havuzları güzel. Şezlonglar rahat ve kaliteli.
- Oemer Faruk (6/5): Nicht zu Empfehlen - Sauberkeit ist dem Hotel fremd.
- Verified traveler (6/5): - Die hotel war nicht umbedingt mür mich. Zustand die hotel ist zu alt
- Verified traveler (10/5): - We had a great time ! It has all you need for everyone
- Марат (10/5): Хороший семейный отель. - Отель очень хороший, небольшой, с хорошим сервисом. Детский клуб, аниматоры - большая часть русскоговорящие, ребенку 3 года было легко в такой атмосфере. Были в мае - цены "некусачие".
- Ada (10/5): Mai 2017 - Veldig flått familie/ressort hotell. Anbefaler det til alle. Kommer gjerne tilbake ved en senere anledning. Hilsen til Ajka.
- Verified traveler (6/5): Hotel pas destiné aux français - Personnel non disponible pour aider lors d un accident survenu à notre enfant aux sein des l espace aquatique
- Cagnay (6/5): - deniz kötüydü. küçük taşlı ve hemen derinşelen bir deniz. otelin yemekleri özellikler etler iyiydi. ızgaradaki usta oldukça başarılıydı. oda temizliği iyiydi.
- Serkan (10/5): Muhteşem bir deneyimdi. Kesinlikle tavsiye ederim. - Mükemmel bir konaklama deneyimi yaşadık. Çok ilgili ve güleryüzlü çalışanları ve tertemiz odaları ciddi anlamda beklentilerimi karşıladı. Yemekleri cidden çok başarılıydı lüks restoranlarda yiyebileceğiniz lezzette ve titizlikteydi. Sadece aktiviteler ve gece eğlenceleri biraz daha iyi olabilirdi. Yine de 5 üzerinden 5 veririm. Karşılama sıcak ve samimiydi misafir ilişkilerinden Seher hanımada göstermiş olduğu ilgi alaka için sonsuz teşekkürler.
- Verified traveler (8/5): Quasi perfetto - Ottimo resort. Con qualche accorgimento potrebbe essere davvero perfetto
- semih (6/5): - fiyatına göre iyiydi.. konum çok iyi ama yemekler zayıf istediklerinde güzel şeyler yapıyorlar aslında
- HARUN (6/5): Hayal kirikligi - Geçen yıllara oranla kalite çok kötü Arap turistlerin balığı avcunda yemesinden musteri potansiyeli epey altta ayrıca odalarda duş bölgesi pis iyi temizlik yapılmamış otel bar bölümü çok başıboş yemek bolumu garsonlar ilgisiz cep telefonuyla gizli mesajlaşma vs öğle yemeği vasat geldi çeşit çok az kendimi daha önce buraya gelmesem başka otelde var sayacağım umarım düzelir şuan bir daha dusunmem
- Verified traveler (8/5): Hotel chrystal family - Dommage que personne ne parlait français, aucune information en francais dans l'hôtel et limite parfois au niveau des buffets salade mal lavée, presence de cheveux, plat froid, manque de disponibilité du personnel au restaurant pour un 5 étoiles je suis un peu déçu du service même si le séjour s'est bien passé
- Star mohamad (10/5): Ich bin Seher zufrieden - Seher schöne Hotels und gute Essen
- Savas (8/5): Toppen hotell - Grym hotell med trevlig personal, och enorm mat o dryck utbud.
- Camilla (2/5): Not worth The money! - Worn down all in all ! Rooms are small with worn down furniture. Bathroom with overflow of water in showerdrain and zink, mold in all corners in shower. Only german speeking staff - very poor in english - if any! Very pushy staff, trying to sell massage/hamam, very overpriced ! Advitise 6 restaurants, there are ONLY ONE restaurant and two snackbars!!! Which one of them opens at Night as a ala carte restaurant !! My only advise is: use your money else where! What a disapointment and waste!
- Verified traveler (10/5): Excellent place to stay - Very friendly place, delicious food choices - unlimited food and drinks- really, clean well maintained, very comply and high quality premises, blue flag beach, nice people .. Diverse Visitors but all nice... Highly recommended for family oriented people...many choices for attractions such as parasailing, jet ski , banana boat....
- hashim (8/5): - En général c'était bien on a passé une bonnes vacances un peux déçu pour la mauvaise connection internet et repas trés répititifs si non le reste c'était bien
- Verified traveler (10/5): Super Urlaub für die ganze Familie !!!! - Im Hotel werden alle Wünsche erfüllt, angefangen vom Check in bis zum Check out. Das Essen ist hervorragend, es wurde an alles gedacht. Die Sauberkeit lässt keine Wünsche offen, das Personal ist sehr freundlich und man ist sehr bemüht den Gästen den Aufenthalt pardon den Urlaub schön zu gestalten. Für Familien sehr zu empfehlen !!!!!!
- Verified traveler (10/5): tolles Familienhotel - wirklich gutes Familienhotel direkt am Strand. Auch die verschiedenen Pools mit den diversen Rutschen bieten Spass und Abwechslung für Gross und Klein. Ausgezeichnetes, grosses und abwechslungsreiches Buffet. AbendShow war von unserem Zimmer gut hören (Blick auf die Bühne) jeweils etwas laut. Um 23:30 Uhr war aber immer Ruhe.
- Gavin (2/5): Not the holiday we expected. A Very Average Hotel! - When I read reviews it´s normally the person is upset or is probably a contact from the hotel chain making it look good . I´m the upset one but am writing with a level head now we are home. I booked this holiday to Turkey ( the 3 of us have been 10+ times ) under the impression from the website and some write ups that it was going to be great for our family, especially our 5 yr Old daughter.How wrong I was! It´s impossible to go into every detail but if I was to say the 5 Star rating is "high" is a massive understatement! Our Initial room was on the 5th floor and had a view of the pools & ocean.However the idea of the nice view is killed by the apartments that look directly into the room and that at 8.30 pm the Entertainment starts and the noise from it was so loud it felt like we were part of the show subsequently we couldn´t get any sleep and moved to the front of the hotel . Where at 5.45 am the Prayers start everyday at the Mosque across the road.Seems this hotel is great if you are an insomniac!! The food is identical each day.The guys in the Spa are SOO over the top in their negotiations and don´t deliver.Viktoria and the kids club staff are great!The staff speak very little English and some are simply rude! The Beach is a pebbled one and really uncomfortable to enjoy - the pools however were nice in comparison.The hotel is stale and old and I wouldn´t recommend this to an enemy let alone a friend. Look elsewhere for a hotel guys and I hope this review helped.
- Rafi (10/5): Super Hotel für Kinder - Insgesamt war es ein super Hotel für die ganze Familie. Zu beanstanden habe ich: Die Freundlichkeit und das entgegenkommen vom Rezeptionschef. Dringend zu verbessern, ist es dass Kleinklindern ein Schlafplatz in einem Zimmer oder einem Raum angeboten wird, wenn man um 12 aus dem Zimmer muss und man erst am Abend abreist. Es ist ziemlich schwierig für uns gewesen, weil unser Kind bei 41 Grad draussen nicht gut schlafen kann und sich dann der Flug nicht vereinfacht!
- Doggy2000 (10/5): Super Familienhotel - Ein sehr zu empfehlendes Hotel für Familien mit Kindern!
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