Fenix Inn
Location: 156 Jalan Merdeka, Taman Melaka Raya, Melaka, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in the heart of Melaka, just a short walk from Mahkota Parade and A'Famosa.
Comfortable Accommodation
Air-conditioned rooms with private bathrooms, TV, and tea/coffee making facilities.
Convenient Facilities
24-hour front desk, business center, and laundry services available for guests.
Experience the charm of Melaka at Fenix Inn Hotel and book your stay today.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Non-smoking throughout
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
- Reception hall
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Family Triple Room
1 Queen Bed and 1 Twin Bed
200 sq feet
Internet - Free WiFi
Entertainment - 21-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Bed sheets
Bathroom - Shower, a hair dryer, and a bidet
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Satellite channels
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Bedsheets provided
-
Superior Double Room
Air-conditioned rooms come with private bathrooms. A TV and tea/coffee making facilities are provided.
Room features 1 queen-sized bed and a window with city views.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
Air-conditioned rooms come with private bathrooms. A TV and tea/coffee making facilities are provided.
Room features 2 single beds and a window with city views.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
2-Bedroom Premier Apartment
This spacious apartment features 2 bedrooms, a kitchen and 2 bathrooms with a shower and a bidet. The well-fitted kitchen has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This apartment features air conditioning, a sofa and a TV. The unit has 4 beds.
Max Occupancy: 8 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Electric kettle
- Bidet
- Additional bathroom
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Standard Double Room (No Window)
The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Twin Room (No Window)
The twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bidet and a hairdryer. This twin room offers a TV. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Family Room (No Window)
The family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Syarazakea (10/5): ♡Superb facilities♡ - Rooms spacious clean & tidy.
- Abi Bibat (7/5): Fair for a last minute long weekend stay, but overpriced for the room price - I stayed at Fenix Inn for a last minute booking during a long weekend. The price was quite fair considering the high demand during that period.
However, based on the room size, facilities, and overall cleanliness, I feel the cost could have been lower. The room was quite basic and did not fully match the price paid. Some areas could also be improved to provide a better guest experience.
That said, the location is convenient and may still be suitable for short stays, especially if you need a place on short notice.
- Freddy Max Kim (9/5): -
- ysunny (4/5): Disappointed - Location n the staff was helpful n friendly Booked the same type of room as my previous visit but this time room is completely different. It's smaller n there are marks n stains on the room n toilet floor. Renovations marks n stains not clean thoroughly. Noises from the renovations on the corridors n other rooms can be heard.
- Suri (10/5): - Near to Mahkota Hospital, and easy to find any restaurant
Staff very helpful
- KERESSA PUAI (1/5): - Nothing I like
- Caihua (8/5): -
- Leong Kay (8/5): -
- Wong (6/5): Not a good choice for Elderly folks - Room rates dies not meet expectations. No lifts
- dedi (6/5): - Tv didn't have much programs to enjoy at night..quite boring -
- NOR SHABUDDIN DIN RASHIDI (10/5): Boleh rpet lagi klau datang melaka - Sangat selesa smua kemudahan ada,wlpun bagi tahu xdak parking kereta,bila dh smpai sna boleh ja parking tepi jalan sbb mmg hotel byar parking di situ,.btol2 tengah bandar hilir melaka Tak ada yang tak suka smua suka,selsa sngat2 ,ambil bilik apartment mmg sngt2 selesa
- Zulkifli (8/5): Good stay & alue for money - Location No parking space
- AHMAD NAZRI (9/5): Jimat dan senang untuk bersiar-siar - Kemasan bilik, dinding dan tandas semuanya bersih dan minimalist. Lantai mozek bersih dan selesa. Katil juga bersih dan empuk selesa untuk tidur. Lokasi hotel juga sangat strategik dan mudah ke lokasi pelancongan dengan berjalan kaki. Parking terhad dan perlu parking awam di sekitar hotel dengan bayaran harian RM5.20.
- Honey (10/5): Malaysia is definitely not a place I would go back to. - “The location was great and the price was reasonable for a budget hotel. The reception staff were good, and at first glance the room looked clean. However, it was not clean under the furniture, and in the bathroom you could see dirt between the tiles. I don’t mind staying in inexpensive places, but the price should not be reflected in poor cleanliness. Based on my experience, this seems to be a common issue not only here but also in many budget hotels I have stayed in across Malaysia and Thailand.” “Malaysia is not well prepared for European international tourism, which is a shame.”
- Sanie (9/5): -
- Siti Nabilah (7/5): -
- Achim (8/5): - Lage
- Firhan (10/5): Nice stay - Comfortable and strategic
- Naziroh (5/5): - Location close to tourist attraction.
- Ridzuan J4W4 (7/5): -
- Syarifah Nur Bahiyya (8/5): -
- cha yan (8/5): - 地点不错
- Pang (8/5): -
- Ibram (5/5): -
- Ibram (5/5): - The stuff is kind, area is nice I found my room is smily and looks old doors not clean have smell, air con. Was old not working good. then the stuff helped me to change it, the hotel is just ok not bad
- Xavier (10/5): - Literally everything
- eva (10/5): -
- Muhamad Rizal (10/5): - The staff very friendly.. Location near to everythi ng.. Stairs too high 🤣🤣🤣 last stay my room at 2nd level..
- AMIRUL (10/5): -
- Mau (8/5): - Facility, location and staff service Bathroom door no stopper
- Rose (5/5): -
- Damia (5/5): - - maybe can provide more toiletries
-
- S CHONG (6/5): - I like the clean room and the good location, near to mahkota parade, dataran, mahkota hospital. it's also near to bus stop point like estadia. basically it's a walking distance to many key places. although the room is clean, but time has caught up with them. this is an old hotel that has been around for more than 10 years. the room start to have smell. and they dont replace old towels, which has been used for 8 years - there is a label in the towel stated 2017. pls pls pls rejuvenate your hotel. probably you have a hard time during covid, but i believe u can fight back and refresh back.
- Mohamad (10/5): -
- Ng (3/5): - But, the room is still ok, clean and comfortable. There is no reserve parking for hotel customer, and that area is difficult to find parking lot. And there is no lift, it is not friendly to senior citizen and also those who have large luggage.
- Adeera (9/5): Suitable for short trip - There are 2 rooms for 1 apartment. Each room has a bathroom. There is a simple kitchen equipped with necessities. There is a TV in the living room. The house faces the main road allowing you to see the traffic conditions to plan your trip Each room is not equipped with a mirror. It is a bit difficult to tidy yourself up because only the bathroom has a mirror. Iron is not provided in the apartment, but in the space outside the room there is one provided for sharing. Car parking is also not provided, you have to park far away and pay.
- Norshahida (10/5): - The receptionist was friendly, the guard was very helpful
- Mohammad Noor Syafiq (9/5): -
- ariff (9/5): - Its a budget hotel and dont expect more. Staff really helps. location very convenience, walk away to centre attraction bandar hilir. Will repeat again.
- Rahayu2306 (8/5): - I love the location very much...
Will definitely be back again... It is our 2nd time here...everything is okay...
Upgrading the shower head & towels will be the best....
- Anita (9/5): -
- NUR ARFAH (8/5): -
- Haslizawati (7/5): -
- Iefa (7/5): -
- Asyura (5/5): -
- Ab jalil (5/5): -
- Kong Yan (6/5): -
- Eliza (7/5): - Pemandangan cantik. Tak bosan. Boleh tengok ragam manusia Dapat bilik sebelah bilik laundry. Almost 6 pagi tu dah bunyi pintu bilik laundry tu berlentum. Kitanya penat, nak bangun lewat sikit tapi tu laa. Bila dah terjaga memang tak boleh tidur 🥹
- Chee (6/5): overall good. value has dropped as rooms n place a bit more run down. staff as usual are good. - tidiness fair. room a bit run down. room a bit run down. maintenance needs some efforts
- Tan (9/5): Superb - Short stay is acceptable. Location is quite nice, around 20min by walk to Jonker Street. Restaurants around(fast food, Nyoyak caffe, food court, souvenirs shop). No had lift for who bring along huge luggage is inconvenient to climb up stairs. Cups in room is not clean, need do sterilization self
- Jit (9/5): Superb -
- Jit (9/5): Superb -
- Mahathir (3/5): Poor -
- Zul (10/5): Exceptional -
- Nigel (7/5): Great location , comfortable rooms , very strong WiFi , however there is no lift. - The location is very good , near to all the tourist attractions such as jonker street and near to mahkota parade shopping centre. There is also security at the front door. WiFi is very strong. There is no lift at the hotel. There is no glass door partition between the showerhead and toliet bowl so the toliet bowl area gets wet during shower
- Timothy (8/5): Very good - Comfortable and clean.
- Faszera (1/5): Bad -
- Toh (10/5): - Stay here many times, prefer room facing main road
- Zeggai (10/5): Exceptional -
- Yih Chong (10/5): - Clean. Good location, near eateries and malls. Reasonably priced.
- Megat (5/5): Passable - Everything is great 👍
- Ahmad (10/5): Exceptional -
- Normaziana (8/5): Very good staff include their security. Very helpful. Good location in the middle of town. - The staff and location.
Value for money. Parking area
- Nurshamimi (10/5): A comfortable and affordable stay in the perfect location. - I had a wonderful stay at this hotel located right in the heart of Malacca! It’s surrounded by all the major attractions and everything is just within walking distance which made it super convenient to explore the city without needing any transport.
The room was clean, comfortable, and definitely worth the price I paid. It had everything I needed for a pleasant stay. The staff were friendly too, which made the whole experience even better.
Highly recommended if you want a strategic location, cleanliness, and great value for money! I’ll definitely come back again. The hotel does not have a lift, so it may not be suitable for elderly guests or anyone with knee problems, especially if your room is on a higher floor. Also, basic amenities like a toothbrush are not provided, so you’ll need to bring your own.
- Aaron (8/5): Very good - Convenient location Room faced street which can be noisy
- Repeat (9/5): Superb -
- Yvonne (8/5): Not my first time staying, will be back at this place again! - The location is good. Staff are all friendly and helpful. The place is kept clean and tidy. I had difficulty getting the right water temperature, the water tend to get very hot even though it’s at the maximum cold.
- Francis (10/5): Exceptional -
- Matthew (7/5): Good -
- William (10/5): Exceptional -
- Parkash (10/5): Exceptional -
- Toh (10/5): Exceptional -
- Nelson (6/5): Pleasant -
- Nor (7/5): Good -
- Nash (6/5): Pleasant -
- Farizah (8/5): Very good - Easy to access many place
- Aishah (6/5): Pleasant -
- Mohana (8/5): Very good -
- Boon Yew (8/5): - Overall good no complain
- Norlianah (9/5): Superb -
- Siti (6/5): Pleasant -
- Nurul (6/5): it was an okay stay bcs i only stayed there for one night - it was very close to dp and jonker walk, the staff were friendly. this is my sec time here, the first time i booked airbnb which was sooo nice and we got the privacy we wanted. recently i booked only the room but it wasnt as nice as the airbnb. great for the price so we couldnt expect much from it the room was a bit smelly and i can hear people from outside the room VERY CLEAR. we aint got no privacy but it was a budget hotel so its okay i dont mind honestly.
- Amirul (9/5): Superb -
- Nurul (8/5): Very good -
- Latha (8/5): Very good -
- Aliman (6/5): Value for money - No breakfast provided. Very good location Provide toothpaste & toothbrushvalue
- Loh (10/5): Exceptional - Strategic location NA
- Muhammad (8/5): Very good -
- Ryunami (8/5): A good location hotel to stay - Stayed for 3 nights in a queen bedroom without window with Booking dot com, got rate RM261.00 and ended up paying almost RM300.00 when too many taxes were added (I forgot to ask for receipt when I checked out)
The front desk staff, the hotel crew and the guard are friendly and helpful in many ways.
The hotel is still under renovation right now; they are expanding the hotel building to build more rooms so during the days the guests have to bear with the construction noises from 9.00 am till 5.00 pm.
The hotel has no lift or elevator so I was grateful when given a room on 1st level because I carried such a heavy backpacker and hand carries and the stairs are quite steep. If you have old family members with you, you should check the room with the hotel first before making a reservation. The room is quite old but it is large, comfortable and clean upon check in.
The aircond is quite old and always take sometimes to cold down the room. The TV has a limited of choice for tv stations but I'm glad the tv is functioning very well unlike the previous hotel stayed before coming here and I can enjoy a few random movies at night.
The selling point of the hotel is it's location. A walking distance to Atlantic Nyonya Restaurant Melaka Raya (Muslim friendly), shopping Malls Dataran Pahlawan and Mahkota Parade, as well as A Famosa, the museums and Jonker Street. There is also a Starbuck, Family Mart, mamak restaurants and halal restaurant Ee Ji Ban.
- Bedi (10/5): Exceptional -
- Verified traveler (6/5): - Our room had no window and smelt of mold. We asked for a bigger room and the receptionist immediately showed us a big apartment space with two rooms and bathrooms. It was clean and very spacious. we paid extra 70 MYR for two nights.
It was close enough to the center of the historic site (about 11 min walk)
- Verified traveler (2/5): Do not stay - Do not stay unless you want to spoil your trip. Condition of hotel is horrible.
- Nurul (9/5): it was a nice short vacay - i like how convenient the place was. it is infront of dp and so close to jonker street. there were many food option available. the staff were friendly and the room is just nice the comforter is not really comforting bcs i think it was rotting 🥲🥲 over all everything is okay.
- Ismail (7/5): Good -
- Basyar (7/5): Good -
- Haliza (9/5): Superb - the location in centre of shopping complex and easy to walk around.
- Khairul (10/5): Very good - All Not at all
- Badrulzaman (10/5): Exceptional -
- Haslina (10/5): Exceptional -
- Johari (7/5): Good - good environment for relaxing and near city
Photos