Palm Garden Hotel

Location: Jalan Kesuma Sari no 3, Sanur, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Safety deposit box
• Car hire
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  1 Double Bed and 2 Twin Beds

  969-sq-foot room, balcony/patio with garden views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and towels

  Practical - Yard, laptop-compatible safe, and laptop workspace

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Yard
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Partially open bathroom
  • Balcony or patio
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Laptop-friendly workspace

• Deluxe Double or Twin Room

  The spacious twin/double room offers air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a shower.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter

• Two-Bedroom Suite

  This air-conditioned room is fitted with a flat-screen cable TV, fridge and seating area with sofa. The private bathroom has a shower and bathtub with free toiletries. It also comes with a private terrace overlooking the gardens.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter

Guest Reviews

• Paul (7/5): - Excellent staff great location for access to beach . Little bit tried
• nelleka (8/5): -
• María (9/5): -
• I. (8/5): Goede prijs/kwaliteit verhouding voor Sanur - Het is een hele fijne plek, dichtbij strand en winkels. Ook nog wel een wat authentieker deel van Sanur richting het zuiden. Croissantje bij het ontbijt was heerlijk, lieve bediening ook. De meeste mensen bij de receptie zijn behulpzaam en vriendelijk. Die bruine deken is inderdaad echt niet prettig, te stoffig en ik ben allergisch voor wol. Stond ook niet op de foto.
• Michelle (10/5): - A perfect stay,so clean, fresh and so close to the beach Lovely friendly attentive staff Nothing to dislike at all
• astrid (10/5): -
• astrid (8/5): -
• Melissa (10/5): Sanur home away from home - I have stayed more times than I can remember at Palm Garden. It’s a home away from home the staff are lovely, they offer breakfast inc which is generous and the gardens and pool are lovely and clean. Leaving
• Peter (9/5): -
• Mikaela (4/5): Budget stay with outdated decor - Good location to the beach and quick to get to Main Street. The bed was rock hard and the bedding was dark quilts and Sherpa blankets, the dark and wool makes it feel unclean. The room has dark wood and the curtains are also thick and yellow, meaning the room feels off and dark. The bathroom was updated but needs a good scrub. I had grinding behind my room b5 the entire stay in the days. The room stated there was a safe, but upon check in staff said no, safe is in the office. There was a wooden box with a key, that’s their version of a safe. Breakfast was limited, I went once and instead, went to cafes. Not a lot of staff to be seen, none at the pool ect. My bins were not emptied and no shampoo or conditioner supplied to me throughout stay.
• trish (8/5): Nice to try south end of Sanur. - Lovely small hotel with nice rooms. Staff were fabulous and very attentive. Would stay again. Breakfast was ordinary and you had to go to reception each day for a voucher.
• Jean-Charles (6/5): - La proximité de la plage, le jardin et la piscine Réservation d'une suite 2 chambres pour 3 personnes : en réalité deux lits doubles collés dans iun même pièce avec un trou au milieu. On a moins rêvé... c'est un peu de l'arnaque !
• Marina (9/5): El mejor de la zona - Es un hotel pequeño que te hace sentir como en casa. El staff es muy amable. La ubicación es la mejor de la zona, a 2 minutos de la playa y con los mejores restaurantes, farmacia y super a unos pasos. El jardín y la piscina son increíbles. Las habitaciones son bastante grandes, la cama es muy cómoda, tienen nevera, hervidor, escritorio, tenderete para secar la ropa y un balcón con mesa y sillas. Recomiendo las habitaciones de arriba y el desayuno en el hotel. El wifi es lento. Las habitaciones necesitan alguna reparación. Tienen enchufes abiertos, piezas rotas, agujeros, pintura de pared que se cae, etc. Estaba limpio, pero necesita mejor limpieza, sobre todo debajo y detrás de la cama. Las habitaciones de abajo son más húmedas.
• Rohan (9/5): - Location is great. Walking distances to beach, shops and restaurants. Breakfast was good. Staff is super friendly. Our room was big and beds were okay. This is old style Bali hotel and we liked it. Breakfast options were limited but we were okay with it.
• Lynne (9/5): Will be letting others know about this place - Great location beach end of lane and Main Street other end The pavers around the pool area I would suggest need replacing
• Natalia (10/5): - Хорошее местоположение, рядом много кафе, пляж, магазины. Несмотря на это, в отеле тихо и спокойно и есть небольшой сад, что для меня было большим удовольствием. Я жила в разных номерах, в некоторых есть плесень на стенах и потолке, это, к сожалению, частая проблема на Бали.
• Helen (7/5): Eenvoudig maar goed - De kamer was lekker ruim en schoon. De badkamer was afgelopen jaar gerenoveerd en enorm verbeterd. De airco was lekker stil en deed het goed. Bij het zwembad zijn er te weinig plekken met schaduw. Er zijn vier bedjes direct voor het restaurant, dus daar heb je geen privacy.
• Zoe (7/5): We had a great 1 night stay at Sanur before our trip to Lembongan. Great location, relaxed, low key vibe - Great location, set back from main busy beachfront. Short stroll down to the restaurants along beach front. Great pool Rooms were a bit dated in their decor
• Giacomo (9/5): -
• Nicole (9/5): Great location, staff and old Bali feel is amazing. - The location & old Bali feel makes me highly recommend this property. The staff are warm, friendly & helpful. We left this property with full hearts. Rooms need a safe. Bedding needs to be updated.
• ERIC (10/5): -
• Kane (8/5): - A nice quiet hotel. Friendly staff and close to the shopping and good restaurants nearby
• Anne-Charlotte (8/5): -
• Ewa (10/5): -
• Allan Loch (9/5): -
• Wendy (8/5): Our stay was wonderful great location super clean and friendly staff. Breakfast very poor - The location is excellent breakfast menus poor. Choice is poor. All grilled food Even toast( they do not have a toaster. No cereal yoghurt juice and only strawberrie jam .
• Macka (8/5): -
• Gert Rebel (10/5): - Cerca de la playa. Es un 3 *, muy bien y cómodo Grandes habitaciones.
• Michael (7/5): - quiet location near everything. Food could have had a better selection.
• Karissa (9/5): Hidden Gem - We stayed for one night but definitely will be back! It’s an old style resort but kept in good condition despite the older furniture etc… Bed was a little uncomfortable good if you like a firm bed.
• yvonne caldwell (9/5): - Love the location, refurbished bathroom, with great bidet seat, wonderful staff, no complaints Nothing
• Tõnno (7/5): - Hommiku söök oli hea . Natuke kallis võrreldes teiste hotellidega kus peatusime Tuba oli kuidagi tume
• Julie (10/5): Very tropical clean and welcoming - Lush gardens really cooled the place down the pool was large temperature was very pleasant not too warm not too cold. It would have been nice to have some shade over the pool in the middle of the day. More shaded area over the pool
• Lubica (8/5): S ubytovanim sme boli spokojne, chceli sme sa este vratit, ale hotel bol uz plne obsadeny😌 - Velmi dobra lokalita, kludna a blizko pri plazi. Krasna zahrada
• Johanna (9/5): Fantastisch - Locatie een fijn hotel Niks
• Anette (7/5): -
• Noël (8/5): - Le personnel est très courtois
• Shibuya (2/5): Not recomended - Location Staff quality
• Debra (5/5): - Location Power points not working tv not working no hairdryer in bathroom
• Eri (9/5): - ・スタッフの対応、フレンドリー、工事の音への配慮 ・掃除も行き届いていて清潔 ・テラスも広く、テーブル椅子がありゆっくり過ごせる ・必要なものは揃っており、水やコーヒーは無料、冷蔵庫もあります。 ・中庭にプールがある 施設自体は新しくはないが、逆に落ち着いていてゆっくりできるから良いと思う
• Ann (9/5): - Very handy for town and beach ,helpful staff.
• Miranda (5/5): -
• Susan (10/5): -
• Martin (9/5): -
• Sourice (5/5): Déçevant - The hotel is well located in Sanur This is an old-fashioned hotel that hasn't been renovated in a very long time. The mattress is completely sagging.
• Zuzana (8/5): -
• Espoir (10/5): -
• Putu (9/5): - Great location
• Carol (8/5): -
• Dany (10/5): - Bel hôtel avec cours intérieure et piscine propres et agréables. Bien situé.
• sabra (3/5): - l'emplacement proche de la plage et des commerces L'hôtel est vieux Les chambres sont sombres La literie est très vielle Les canalisations laissent a désir
• Monique (8/5): Relaxing in a friendly atmosphere. A little oasis in the middle of busy township. - Garden with frogs early in the morning as well as delightful squirrels playing in the trees. Pool, patio, bed, aircon. Friendliness and helpfulness of the staff Restaurant renovations
• Rogneda (7/5): Disappointed - I lived the staff level of care and cleanliness was great .. pool was wonderful The first x3 nights& dats were great! However without notice they commenced renovation and jack hammering of the kitchen/ restaurant and dining area!! I then had to find replacement accommodation as I couldn’t stay here. It was so dusty & noisy. The staff were mired in than helpful and I applaud their management of the difficult situation 🥰🙏
• Alex (8/5): - Great location and friendly staff
• Lahart (8/5): Great well worth it. - Close to everything A bit noisy but over all ok.
• Thomas (9/5): -
• Carolanne (8/5): -
• Keryn (2/5): - Pool The hotel was supposed to pick up from airport but didn’t & Renovation being done they told everyone they would get a discount but we didn’t get
• Penny (10/5): Comfortable, clean affordable stay in great location. - Pool, room, bathrooms and location to beach, warungs, mini markets, shopping and restaurants.
• Val (10/5): Just glorious relaxing and brilliant staff - Just brilliant and relaxed. Nothing
• Caroline (8/5): Agréable - Bien situé. Chambres spatieuses et bien équipées Grande piscine, agréable La décoration et l'ameublement des chambres est un peu vieillot.
• Pavel (9/5): - Dobrá lokalita hotelu, který byl schovaný kousek od pláže a hlavní ulice, na recepci zařídili půjčení skútru, výborná čínská restaurace hned vedle hotelu, čistý a udržovaný bazén s lehátky Nebyla možnost snídaně, naštěstí hned kousek vedle výborná snídaňová restaurace
• Hannah (10/5): - We had a really lovely stay and the quaint Palm Garden Hotel. It’s better in real life rhyan the photos portray. Slightly quirky and a little old fashioned in places, but the staff were lovely and the gardens and pool area really well kept. It’s right the the middle of the best bits of Sanur and a short walk to the shops and beach front.
• William (9/5): -
• BRENDA (8/5): - Pool area Rooms a bit dated, cracked tiles
• katrina (8/5): -
• Carol (8/5): - Location, clean and quiet No food or drink facilities after lunch, so not a cocktail by the pool style of accomodation Shops close by though
• Sharon (8/5): -
• Daniel (6/5): - Close to the beach, good pool. Pretty old local hotel - cost quite a bit for its age, and when newer homestays are more affordable.
• Marta (10/5): Super location in an older hotel. - Just steps to the beach, restaurants and shopping. It’s a bit dated and could be cleaner.
• Ryohei (8/5): -
• Peter (10/5): -
• Thomas (10/5): -
• Martina (7/5): - Poloha hotelu je opravdu blízko moře a v tiché oblasti.More bylo v červenci plné chaluh a na pláži bylo velké množství lidí.Dlouho jsme hledali místo,kam si sednout.Blízko je rušnější ulice s pekařstvím, kavárnami, obchody a stánky. Bazén byl čistý. V našem pokoji byl hodně tmavý nábytek a ložnice působila jako kobka. Gauč byl hodně propoceny a klimatizace hodně vrčela.Něco bylo rozbitého,tak se večer nedala pouštět.
• Wm (7/5): Wel oké voor twee nachten. - De tuin, de locatie, het zwembad. Het sanitair, het is echt aan vernieuwing toe. Onze kamer was nogal donker, verouderd interieur. Restaurant stelt niets meer voor en het ontbijt helaas ook, we waren beter gewend. De stoelen op de kamer en op het balkon zakken door. Buiten nieuwe kussens erin en het is weer top.
• MOHAMMAD (10/5): The Staffs are super friendly -
• Yuji (8/5): -
• lani (8/5): - A cute little older style family run hotel which is kept clean and neat. Decent bed and bathroom with outdoor sitting areas. Great location for access to the boardwalk, beach and many restaurants, cafes and shops.
• Christopher (9/5): Lovely hotel - We had a beautiful room in a beautiful setting. The pool was lovely, quiet and relaxing. The restaurant also served lovely food. Lack of sunbeds
• Phoebe (7/5): -
• Bairos Frisch (6/5): - Der pool war gut. Das frühstück normal.toast, eier, früchte etc. Man war schnell am strand, allerdings ist dieser nicht besonders schön. Das personal war sehr freundlich. Das zimmer war extrem feucht, es hat miffig gerochen. Die ganze kleidung war feucjt und das handy sogar auch, sodass ich es nicht aufladen konnte. Auf den schränken war so viel staub. Ich würde es leider nicht weiter empfehlen.
• Janna (9/5): Great relaxing easy stay - Staff very friendly and accomodating. Rooms and pool were clean and it was quiet Nothing really, the only small not important things were the tvs could be upgraded to smart tvs as there was nothing to watch for the kid on normal tv and hair conditioner could have been provided with shampoo
• Frank (10/5): In 1 woord geweldig - De locatie. Dicht bij het strand Matige kamer maar je leeft buiten. Bed prima en een goede douche
• Ken (9/5): - Excellent location Attentive staff Very good pool Beautiful setting
• Ivana (8/5): - Lovely pool and tasty breakfast The bathroom is very old and would need a reconstruction
• Nicola (6/5): Great location close to the beach - Great location Room was very old and dark - bathroom in desperate need of an upgrade, dark mould all around the shower, very old towels.
• katrina (9/5): -
• Clayton (7/5): Great location, great staff, very helpful. - Not enough poolside lounges
• Sally (10/5): Fabulous value and location. - Gardens are gorgeous, outlook on to the pool from our balcony. Bedspread and blanket. Needs a refresh to plain white and clean.
• Marcus (9/5): - Location, workers are very kind. We had a late check-out and they were very kind and helpful. The pool was clean. The only coffee offered at breakfast was Nescafé.
• Nat (7/5): Traditional style budget accommodation, beautiful gardens in a great location. - Location was great, easy walk to shops and plenty of warung's and restaurants. Old style accommodation, beautiful gardens and good size pool. The A/C in our room was so noisy it kept us up most of the night.
• Marie (8/5): Joli endroit, entretenu et accueil très agréable. Localisation parfaite. - Je ne suis restée que deux nuits : la localisation est parfaite, à 1 minute de la plage et des boutiques et restaurants. Le personnel est extrêmement gentil. Le jardin et la piscine sont joliment entretenus. Chaque chambre a son balcon/ terrasse, avec fauteuils et table. La salle de bain est propre, j'avais une baignoire et une douche et le carrelage beige est non glissant.
• Wendy Wynne (8/5): - An older Bali style hotel. Location excellent. Good pool. Staff were very helpful.
• Markham (10/5): Little hidden gem. Clean, friendly staff. Great location - The location is fantastic, staff are great. Pool was very clean. When you go out for dinner, you arrive back and someone turns your outside light on.
• Monica (8/5): -
• william (9/5): -
• Erika Pamela (10/5): 200% Recommended - A very nice Hotel, spacious, calm. You can't hear any street noise even though it's centrally located. It's truly a very peaceful stay here. If I could give it more points, I would definitely give it. 200% recommended.
• Phillip (8/5): Enjoyed. - Good area & place. Nothing.
• Rasmus (9/5): -
• Lisa (8/5): -

Photos