The Pottinger Hong Kong

Name: The Pottinger Hong Kong
Address: 74 Queen's Road Central, Main Entrance: 21 Stanley Street, Hong Kong, Hong Kong, HK

Location: 74 Queen's Road Central, Main Entrance: 21 Stanley Street, Hong Kong, Hong Kong, HK

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Experience the vibrant heart of Hong Kong at The Pottinger, where luxury meets convenience in an unbeatable location.

Unmatched Comfort
Relax in one of our 68 elegantly designed, air-conditioned rooms, complete with minibars and espresso makers ensuring your every need is met. Enjoy complimentary wired and wireless internet, and unwind with entertainment on a 42-inch LED television.

Exceptional Amenities
Take advantage of our 24-hour front desk, concierge services, and laundry facilities, making your stay effortless. Don't forget to indulge in our complimentary wireless internet access to stay connected while exploring.

Prime Location
Discover the energetic surroundings with iconic attractions just steps away, including Lan Kwai Fong and Central Market. Enjoy easy access to the bustling streets, shopping, and dining all within a short walking distance.

Book your unforgettable stay at The Pottinger Hong Kong today!

Important Information

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Smoke-free property
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Water dispenser
Reception hall
Eco-friendly toiletries
LED light bulbs
Recycling
Grey water recycling system
Energy-saving switches
At least 80% of all lighting comes from LEDs
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic stirrers
No single-use plastic straws
No single-use plastic water bottles
Reusable cups only
Accessible shuttle
No accessible shuttle
Accessible airport shuttle
No accessible airport shuttle

Rooms Available

Corner Studio

1 King Bed OR 2 Twin Beds
355-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, cable channels, and DVD player
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- LED light bulbs
- Energy-saving switches
Classic King Room

1 King Bed
248-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, cable channels, and DVD player
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, a hair dryer, and towels
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- LED light bulbs
- Energy-saving switches
Pottinger Suite

1 King Bed
732-sq-foot room, located on the top floor, city views

Layout - Bedroom, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, cable channels, and DVD player
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Desk, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- LED light bulbs
- Location - top floor
- Energy-saving switches
Deluxe King Room

1 King Bed
280-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, cable channels, and DVD player
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, a hair dryer, and towels
Practical - Safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Roll-in shower, toilet grab bar height (inches): 295, grab bar in shower, low-height counter and sink, wheelchair-accessible doorway width (inches): 335, hand-held showerhead, wheelchair accessible, wheelchair-width doorways, fixed shower seat, shower grab bar height (inches): 276, roll-in shower width (inches): 669, and lowered counter and sink height (inches): 295
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Espresso maker
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- LED light bulbs
- Hand-held showerhead
- Low-height counters/sink
- Shower grab bar
- Wheelchair-width doorways
- Energy-saving switches
Signature Suite, Non Smoking, City View

1 King Bed
484-sq-foot room with city views

Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LED TV, cable channels, and DVD player
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Desk, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Heating
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- LED light bulbs
- Energy-saving switches

Guest Reviews

Evann (10/5): - Nice place to stay
Martin (10/5): - I have stayed many times on business & social trips; great hotel in an ideal location in Central.
Sharon (10/5): - Nice
Ian Matthew (2/5): - The staff wake you up by phoning you at midday if you have the do not disturb sign on. I find this bizarre
TravellerIanUk (2/5): Don’t stay here if you enjoy sleep - The hotel had a ludicrous policy that if your Privacy sign is on the door after midday they will phone you to wake you up to ask if you want housekeeping. So don’t expect to have a good sleep after midday if you’re jet lagged. I reported this on the first day and was told it was hotel policy to check that you’re OK. I assured them that I was jet lagged, not dead, and could they not phone me at midday if I was sleeping. They said that they would put a note on their computer but exactly the same thing happened the next day. I can understand hotels being concerned if you’re missing for days on end but I have never before stayed in a hotel that assumes you might be dead if you sleep after midday. It is beyond parody that they will phone you to take you up because they can’t knock the door because the privacy sign is on.
Jose (10/5): - Great location and excellent service
Andrew (10/5): - Quaint boutique luxury hotel
jungminh2021 (10/5): Genuinely Warm Hospitality & Thoughtful Service - From the moment I arrived, the reception team made me feel so welcome—especially Nicole and Jessie. They were incredibly friendly and attentive, almost as if they already knew what I needed before I asked. Their genuine care made my stay truly special. Highly recommend this hotel if you value thoughtful service and a restful stay. We will definitely come back.
Harriman (10/5): - Outstanding service here. Would recommend! Prime location in Central HK!
Linda Masson (8/5): - I chose the Pottinger for its location which I know well. Restaurants, shopping, all on your doorstop. Staff were very helpful
Joanne (10/5): - Lovely, spacious room with very comfortable bed. Quiet and well maintained room and hotel in ver convenient area.
Sandra (10/5): - Hotel was in a convenient location
Kensei (10/5): - Room was clean, location was very convenient, and most importantly the staff operation was amazingly smooth. After check out, I forgot something in the room but it took less than few mins to retrieve… Also when I asked for the pick up taxi, the staff immediately used her app and it arrived at the front in one minute… thanks a lot Chloe. It was one of the pleasant stays in HK.
Nvibul (10/5): Pretty decor in great location - Very nice hotel great location to both high end shops and local shops and restaurants. Very pretty decor. Large Bathroom. Coffee machine and water purifying machine in each room. Very helpful staff.
Balquis (10/5): - Unbeatable location, only a short walk from Hong Kong and Central stations. Lots of dining options around as well as convenience stores like 7 Eleven (essential as the hotel doesn’t offer breakfast) the room was comfortable and modern and housekeeping were attentive. Would definitely stay again.
DaizyB (10/5): Great location. Great service - This lively boutique hotel is perfectly located in a historic quarter of Hong Kong with easy access to some of the best bars and restaurants. It’s also a fairly convenient location to be able to walk to the train station. The staff is also very friendly and helpful.
missyalee (10/5): Location, location location! - Stayed here last week for 5 nights and i must admit, this is must be the most memorable stays of all hotels I've stayed at in Hong Kong, and I've stayed at several dozen in my lifetime. Check-in was a breeze and the front desk reception was super kind and helpful. I appreciate that the staff is not judgy, as can be with most establishments in HK, and were quite respectful and kind. The room was immaculate and a considerable size for HK standards, location was prime, and in close proximity to the MTR and all the best rated restaurants and nightlife. Will sure be my new go to place when travelling to HK. Hope to see you all again soon!
Voyage816887 (10/5): Great Location, Extremely Comfortable and Outstanding Service - Being a first time traveler to Hong Kong, my priorities were to be on the Island and close enough to all the Metro Hubs (Ferries, Trains, The Peak Tram etc). The Pottinger ticked both these boxes and had the added bonus of being extremely close to the clubs and bars too if that is your scene. I had booked the Corner Suite room and was pleasantly surprised with the size of room and greatly appreciated the extra touches like the turn down services. To note I was a solo traveler but the Corner Suite is certainly big enough to cater for couples comfortably. For me the lasting memory was the exemplary customer service shown by the staff. One evening I was greeted by a knock on the door from the staff with them holding a Bottle of Wine, Cake & A hand written note. They had realized it was my birthday and sent these gifts to my room. I had not mentioned my birthday or reason for my trip when I checked in, hence to see the Hotel and Staff went out of their way to make me feel noticed made the stay even more exceptional.
Explorer53503584359 (10/5): Good hotel and will stay again - stay again in Pottinger, it’s amazing. Staff is helpful and friendly. This is my relax trip and near hotel had lot of place for develop like Tai Kwun, PMQ ,etc. . The water disposer in room is good but better to provdie like jar or bottle for guest to put in fridge as some time you want cool water.
Emin (10/5): - Very clean and staff was very friendly
Roger (8/5): - At this high price point you'd expect the coffer maker to work and the AC control range to be settable to conmfortable level. (was too cold so unit had to be switched on and off periodically). I left a not about the coffee make which was removed without action.
Shryl (10/5): Heart of the city gem - Great location, extremely friend staff and well kept amenities.
NBGoldby (10/5): Kindness beyond the call of duty - The hotel is beautiful and perfectly located, rooms are spacious for HK and staff are friendly and sweet. What made the stay unforgettable was the kindness that the staff and management showed when my wife was poorly. I will never forget that kindness and human touch, thank you.
Culture01648477330 (10/5): Great experience - Beautiful hotel, nice lobby and stunning rooms. We were able to check in early and the hospitality of the staff was simply great - especially Guinevere was excelllent! Thanks a lot. We sure had a great time and we will certainly come again next time we are in Hongkong.
Chris902002 (10/5): I'll still give this 5 Stars... - despite our aircon issue. We booked a standard room with the aircon malfunctioning. The temp couldn't go down below 22. The staff immediately attended to it but it it still didn't get cold. They were gracious enough to transfer to us to a bigger room. The zircon did improve albeit slightly. I will still give this hotel 5 stars because of its service and unbeatable location. To say it is centrally located is an understatement. Don't forget to check out their speakeasy on the 3rd floor.
Huan (10/5): - Convenient location
B701AYkittyc (10/5): Very good location - Around the area a lot of Bar and Club, for night life very good but a bit noise night time. Staff is good and very helpful, cleaning very details, the main door very hidden and heavy that’s why staff always assist to open door. No gym and swimming pool is very bad
Roam48382899395 (10/5): Nice staff, nice hotel - Very very good hotel, I came with my whole family, good room size, nice staff, kind and polite, very good location, walk to Hong Kong station or Central station only took five minutes, only no restaurant in hotel, but there has a lot of choice for breakfast, I must stay again.
D2dtraveller (10/5): Family trip - Nice and lovely hotel, staff very helpful and good training, city heart location, room space good enough for me, compare with others in Hong Kong, room size is big. Definitely stay again next time come Hong Kong, it is one of I feel the best hotel
Discover10216369715 (10/5): Wonderful experience 😁 - This is my first time staying at your hotel. I am very happy to have chosen this hotel. In addition to the convenient location, every employee is kind and friendly. Special thanks to Sing from the Front Desk 😁Definitely will come back again
FarAway16535445228 (10/5): Good service - The front desk staff is very polite and thank you for your hospitality. There are a lot of restaurant nearby. The room is clean and tidy, and it is nearby Central Station which is very convenient. I will visit here again. Very helpful of all of you.
rongjingh (10/5): Great experience - Great experience. Central location, close to many things. All the staffs have been helpful and welcoming. Especially Sunny and Jessie! Will definitely come back and revisit………………………………………………………………………………………………………………………………………….
Explorer53503584359 (10/5): Nice hotel,good location and helpful staff - Good location,to subway station very near. Staff very helpful ,good restaurant recommendations near hotel. However is bit noise from Bar who next to hotel but it was appreciable cause it was not under hotel control. If I visit Hong Kong again, Pottinger will be my first choice
Ingeborg56 (10/5): Our favorite place to stay in Hong Kong! - We always try to stay here in Hong Kong because of the excellent location, superb service and great and clean rooms. We love the nice atmosphere and the beautiful flowers everywhere. We also enjoy eating and drinking at the nice places in the hotel. I strongly recommend to stay here, and I believe we have stayed here 5-6 times during the last 8 years.
Sally (10/5): - A lovely place to stay.
Sunshine41460520578 (10/5): Good experience - Here is my second time staying in The Pottinger Hong Kong. The staff are very warm and friendly. The room is spacious and clean. Really recommend
Verified traveler (10/5): Excellent stay in HK - Amazing location near HK station and Central. Service was amazing and room lovely
Lung George (10/5): - The hotel is exceptionally comfortable, with hidden details thoughtfully touched. It beautifully incorporates local culture with books and decorations to inspire one who stays. The attentive staff enhance the experience nicely. The Envoy restaurant offers great variety and quality, making it a fantastic value.
Vera (8/5): - The street is dingy though one block from main commercial road. Beds are very hard in a very nice room otherwise.
Jason (10/5): - Great stay! Will come back
Paul (10/5): - Great location
Irene MH (10/5): - Very conveniently located in Central. Great service
Moudhy (10/5): - I enjoyed my stay at The Pottinger. Love the location and accessibility. Staff may lack some experience and knowledge but they are genuinely helpful and attentive. The furniture does need an upgrade, both quality and structure. All in all, I would definitely consider staying again at the Pottinger. I stayed at the Signature Suite and I have my eyes set on the Pottinger Suite next time :)
Mark (8/5): - Great place to stay in a central location
Patrick (10/5): Great location - Nice boutique hotel, friendly staff and very well located for the business and party districts of Hong Kong
Amy (10/5): - Fantastic location and large room and bathroom for the basic level room. The lighting wasn't great in the bathroom for doing makeup.
Shaun Young (10/5): - Good
Casey (4/5): - Clogged shower and noisy room
Maggie (10/5): - It’s the 3rd times staying at Pottinger, great experience everytime, great location and many good restaurants around !
Robert Allen (10/5): - Excellent experience the hotel is amazing and the staff is well trained.
Chung Hin Aaron (10/5): - Great location, tasteful furnishings
The (10/5): - It was a very nice stay, looking forward to going back next time
Junghye (10/5): - I arrived at the hotel earlier than check-in time, but they provided me with the room an hour ahead. Their service was good and the room is clean and neat. I will consider going to this hotel again. :)
CHUN MAN (10/5): - Good
Verified traveler (10/5): - i love the historical books inside the room. amazing. especially when i see the old pictures of pottinger street and look outside to the present pottinger street. its an interesting time travel experience.
Verified traveler (8/5): Comfy stay in city centre - I was there for business and the clean & quiet room allowed me to rest well for the hectic work the other day. The room is in good confition, staff members are polite and willing to help. I borrowed the steamer which works perfectly, saved my effort.
john taylor (10/5): a second home - Courteous, clean, fairly priced, perfect location , excellent service, great restaurants...a perfect stay!
Verified traveler (10/5): Friendly staff and great atmosphere - We love staying here. This was our second time. The staff are very friendly and attentive. The hotel decoration is quite beautiful and creates a calm and peaceful atmosphere. At some point, I needed a hair pin and one of the staff members actually gave hers to me which I thought was the swwtest gesture and nice touch of hospitality.
Patti (8/5): My 2 Cents - The overall experience was nice but the air-con noises did created unpleasant feeling when on bed.
Lee (10/5): - Great location, classy hotel
Anthony P M (10/5): A gem in the middle of HK - Excellent spur of the moment stay
Liana (10/5): - Wonderful stay! Couldn’t fault it! Everything was clean, comfortable , the staff were friendly and it’s a gorgeous hotel in a great location. Would highly recommend!
Verified traveler (10/5): Exellent choice in Central HK - Stayed 4 nights between home relocations. Excellent boutique hotel in the heart of Central Hong Kong. Room was comfortable & clean. Would highly recommend.
MAN WAI RAYMOND (2/5): - My room was accidentally opened by a stranger during the night time. Ridiculous experience
Sarah (10/5): Great Stay - It was another great stay. Professional service, lovely room and fantastic location.
Verified traveler (8/5): - Perfect location, close to the best restaurants, bars, and attractions in the city
Anne (10/5): The best hotel! - We were only here one night but wish it had been longer. I cannot fault this hotel. Friendliness, helpfulness, cleanliness, location - it is superb! Add to that the fact we were upgraded made it all the better! Thank you Pottinger for the best hotel stay we have had in HK!
John (10/5): - Great hotel with great customer service in a very convenient location
Richard (2/5): Wouldn't stay here again. - I wont stay here again. The service was awful. For example, I asked for tea on room service, with cold milk. The waiter came up and had 2 tea bags, and nothing else. I paid for everything, but now they are badgering me for payment on 2 packets of peanuts, which are complimentary in most decent hotels. A very disappointing experience.
Verified traveler (8/5): - The hotel’s location is excellent for exploring. It is also ‘ intimate’ with regards to its size. The breakfast is good, but not comparable with other breakfasts at other 5 star hotels in which we have stayed. It was not an issue for us as we only had breakfast twice there.
Nigel (8/5): Good location - Good location amazing views if your lucky
Verified traveler (10/5): - Location is great and they were very nice to give us an upgrade
Den (10/5): - Good location. Easy access to restaurants and supermarkets.
CarCar (10/5): - Great location to shopping and restaurants in Central.
Leighsa (10/5): top notch, never disappoints - I stay here every time we come to Hong Kong from New York -- the service is impeccable, the rooms are spotless, the food is wonderful & the staff could not be friendlier! We come twice a yeat from NY yet they never fail to remember who we are and greet us as though we are more frequent residents!
Verified traveler (10/5): - the best location with great restaurants both at the hotel and near by in same alley. all the staffs are polite and very helpful at heart. impressed with everything.
Verified traveler (10/5): - Great location in Central close to the areas I needed to visit. It is right next to LKF so a lot of activity (bars, drinking, night clubs) at night. My room came with a local cell phone to use for calls (including international) and internet. worked great to take with me to find the places I needed to go.
David (10/5): Great spot in Central - Lovely little hotel tucked away but very close to the escalators, spacious rooms for HK and very nicely fitted out.
Hazzie (10/5): - Great location, comfortable finishing. Great staff.
Andrew (10/5): - Fantastic location, only a short walk from central station. The staff are very friendly and helpful.
Martyn (10/5): Wonderful caring staff - Wonderful staff I had a bad fall and badly injured my knee . I was near the hotel and the staff rushed out and organized first aid and an ambulance Next day I returned my leg in a splint and took care of everything possible . Emily and all the team were just great and helped offset the disaster of the holiday Thank you Pottinger for greatest customer care ever
Verified traveler (10/5): - The staff were amazing 10/10, they went above and beyond to make our stay enjoyable. Would have to say that they were the best staff that we have ever encountered in over 20 years of staying in hotels abroad. Would highly recommend to anyone staying in Central HK.
Verified traveler (10/5): - A+ value for money -- exceeds 5 star expectations, would highly recommend
Verified traveler (10/5): - Fantastic boutique hotel - excellent service, rooms, grounds, restaurant and location. No complaints!
Gajardo (10/5): - Location and definitely, the staff, which was terribly helpful.
Scott (8/5): Great Boutique Hotel - clean and spacious - Very pleasantly surprised, this small hotel is wonderful. The staff is attentive, the rooms spacious, and everything is very clean. The restaurant is pretty good too. And it's right in the middle of the city, an easy walk to the train station (albeit a tad confusing for first-timers). The only nit is that rooms on one side look over a neighboring rooftop bar which is a bit noisy.
Irene (8/5): - Nice hotel conveniently located in Central. Within walking distance to good restaurants, shopping, subway, and ferry. Very noisy on New Year Eve from neighboring nightclub, loud music played all night till 7:30am!
Lily (6/5): Lovely hotel, very noisy on weekend nights - Nicely appointed room and lovely staff. However the noise coming from what must be a nearby club is completely unbearable and goes on easily into the early morning. Thus whilst the location is super central one can argue it's perhaps too central .... probably fine during the weekdays (?) but if you plan on sleeping before 3/4 am on weekends it would be difficult for me to recommend
Verified traveler (10/5): - excellent hotel in Central Hong Kong. Rooms were average sized but well appointed. The Italian restaurant downstairs served an excellent breakfast.
Verified traveler (10/5): - Beautiful hotel in a central location, staff and service were excellent
Verified traveler (10/5): - Fabulous Hotel - perfect central location. Faultless in every way.
Christine (10/5): Convenient location and lovely hotel - Very good convenient area. Lovely hotel and great room. We wanted a suite at a reasonable price for our teenage son. We got this. Sliding door to separate the two rooms.
Verified traveler (10/5): Great location as a business hotel in central. - Nice and helpful reception staff. Good and spacious room.
David (10/5): Perfect for a stay in Central - Nice hotel, helpful and pleasant staff and good location for access to Central
Verified traveler (4/5): Keep in mind that it's under renovation! - Hotel is under renovation, so there's lots of jackhammering and noise during the day, luckily it's not during the night. Hotel is amazingly situated in the absolute center of central HK. Style is a bit outdated, it's a bit like staying in grandma's broom closet, if your grandma was British. Entire hotel is listing to one side, I put a pen on the floor and it rolled towards the wall..
Nikhiel (2/5): What an experience! arghh!!! - 10am is when it started. The painful sound of construction in the next to mine. At the time of writing this review 10:31am Aug 3 2018, I have already made three phone calls to the manager Andrew Price yet, somehow he cannot put an end this agonizing sound. I would have expected a hotel of this level (4.5 stars) to keep their guests happy, clearly not the case here.. at least have the decency to keep rooms empty when there is constriction next door. Anyone out there reading this review, do yourself a favor and ask the reception if they are renovating.
Jacqui (8/5): Great location - Great place. Close to mid escalator, Hollywood Rd 10 minutes walk up hill. Room as very comfortable and bathroom huge! Free Shuttle to Airport Station Central.
Jennifer (10/5): Love the Pottinger! - My stay was great. The room was a little small, but other than that, the hotel is beautiful. Service was really good as well. I also really liked the location and that there was complimentary access to a full gym.
Verified traveler (10/5): Great hotel - Top class comfort and service, highly recommended. Comfy beds, great room, excellent service and a overall great experience.
Verified traveler (6/5): - slow check in; only one staff member.