Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel
Location: IOI Resort City, 62502, Putrajaya, my
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Convenient Location
Palm Garden Hotel is in close proximity to IOI City Mall and major highways, offering easy access to Putrajaya city centre and Kuala Lumpur International Airport.
Relaxation and Recreation
Guests can unwind at Tranquility Spa, enjoy a round of golf at Palm Garden Golf Club, or engage in sports activities like tennis and squash. The fitness room is also available for those looking to stay active during their stay.
Culinary Delights
Indulge in a variety of dining experiences at Palm Garden Hotel with options like Palms Café for buffet spreads, Madam Lee Nyonya Private Dining with pool views, and Courtyard outdoor bar for local snacks and traditional Kopi.
Book your stay at Palm Garden Hotel now for a perfect blend of convenience, relaxation, and culinary delights!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Kindly be informed that Breakfast Buffet price is at RM60 per Adult & RM30 per Child (Age 5 to 12 years old).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Sauna
- Table tennis
- Non-smoking throughout
- Board games/puzzles
- Concierge service
- Wheelchair accessible
- Kid meals
- Coffee Shop on site
- Fruits
- Shallow end
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Broadcast Live sport events
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Golfing on site
- Playground on site
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Garage
- Golf cart
- Swimming nearby
- Water tubing nearby
- Electric bicycle charging station
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Family Room
1 King Bed OR 1 Twin Bed
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, twin sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Free tea bags/instant coffee
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
- Energy-saving switches
-
Tamera, Guest room, 2 Twins, Balcony
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious double room. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Suite, 1 King Bed with Sofa bed (Balcony)
1 King Bed and 1 Double Sofa Bed
646-sq-foot room with a balcony
Layout - Separate sitting area
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
- Energy-saving switches
-
Royal Suite, Multiple Beds
3 King Beds
2937 sq feet
Layout - Dining area and sitting area
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - 3 bathrooms, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
- Energy-saving switches
-
Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
646 sq feet
Layout - Separate sitting area
Entertainment - 55-inch LCD TV with cable channels
Food & Drink - Microwave, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - A pillow menu and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, single sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Soap
- Guidebooks or recommendations
- Restaurant dining guide
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
- Energy-saving switches
-
Tamera, Guest room, 1 King, Balcony
The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bidet. Featuring a balcony, this double room also features a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Palm Suite, Suite, 1 King, Balcony
This spacious suite consists of a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. Featuring a balcony, this suite also provides air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Palm Suite, Suite, 1 King
This spacious suite includes a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The suite offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Royal Suite Duplex, Suite, 1 King
This suite provides a sauna. Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite includes a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a balcony. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Wardrobe or closet
- Bidet
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Tamera, Guest room, 2 Twins
The spacious twin room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Tamera, Guest room, 1 King
The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Areca, Guest room, 1 King
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Palmyra, Family room, 1 King and 1 Twin
The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Norfadzliatul Amalia (10/5): excellent - baby friendly, stractegic place, cleanliness, everything superb! maybe the around swimmingpool need more tree, because its very hot to swim with the baby
- Muhammad Faris (9/5): -
- Tarita Biver (9/5): Colazione favolosa - La stanza era molto ampia, molto pulita, dotata di tutti i comfort come ad esempio (a parte frigorifero e cassetta sicurezza) asciugacapelli "professionale" (non di quelli attaccati al muro), ferro da stiro con relativo asse, bilancia, accappatoi e pantofole. Acqua offerta, così come bollitore con té e caffé. Inoltre, nel bagno oltre set di cortesia standard/alto anche separatamente docciaschiuma, shampoo, balsamo, crema corpo, tutti di ottima qualità. La colazione poi penso di poterla definire come quella migliore mai trovata nei miei molteplici viaggi sia per qualità che per varietà. Staff gentule e molto sorridente. La vicinanza al mall è un ulteriore "plus". Nulla di importante. Se proprio devo citare qualcosa e spiegare perché non ho dato "eccellente" allora commento quanto segue. Quattro cuscini nell'ampio e pulitissimo letto, sicuramente di pregio ma tutti alti, io avrei avuto bisogno di qualcosa di più basso. Credo di aver capito che ci fosse una navetta per il mall, mal non me l'hanno chiarito all'arrivo. Ultima cosa la posizione che certo è ottima come vicinanza al mall ma non è né in centro a Putrajaya né a Kuala Lumpur...se fossi stata lì per turismo e non per lavoro (con persona che mi venivano a prendere) probabilemente avrei scelto un hotel più centrale.
- Amin (8/5): -
- menaga (9/5): I and my kids enjoyed the stay - the room and the ambiance None
- Johan Fizreen (8/5): Good - Location Lack of staff, due to that any request from customer expected in a long waiting time.
- kamil (10/5): -
- Kseniia (7/5): - Ужасная слышимость в номерах. Завтрак весьма средний.
- Yousef (7/5): - الهدوء والاقامه بين اصوات الماء والأشجار قربه من المول ioi تحتاج 25 دقيقه للانتظار الى مركز كوالامبور. قريب من جامعة upm. تغيير الاسعار عند طلب التمديد. الافضل تحجز حجز جديد. ببوكينج
- afiqah (6/5): -
- Marie (6/5): Pleasant but not as great as other hotels. - The staff (except for the ‘unfriendly’ manager during check-in who did not provide the interconnected rooms until we agreed to upgrade to a family room & paid an extra RM100 per night) including the security, doorman, bellboy, driver of the shuttle van, housekeeping were friendly & helpful. Too many steps at the entrance - not very accessible- needed staff to provide & push wheelchair for elderly guest.
- AHMAD ZULKARNAIN (7/5): -
- zaki (8/5): Nice place n fasility - Near to Mall So far so good
- NAQIUDDIN IMRAN (10/5): -
- Tara (10/5): -
- Sham (9/5): - Rooms are clean,spacious.air conditioning is GOOD, FOODS are good, as always..front office personnels are attentive, especially Ms Zahidah but some of the male personnels needs more training, some are very sour faced and are not attentive enough.. A few of the male front office personnels are sour faced, and when smiling, looks too fake to be ignored..one by the name of izwan or azwan in particular..
- Small_BuG_123 (10/5): Perfect stay - Returned to Palm Garden Hotel, Putrajaya for a one-night stay and the experience remains consistently high-caliber. Key Highlights: • Elite Recognition: Deeply appreciate the seamless free room upgrade provided as a Titanium Member. The recognition of loyalty adds significant value to the stay. • Room Quality: The upgraded room was exceptionally spacious and clean. Maintenance standards are high, providing a comfortable and professional environment. • Dining: The breakfast buffet is a standout feature with a wide variety of choices, catering well to diverse palates. • Service: Staff were professional and attentive. Service delivery was efficient from check-in to departure.
- Yousef (9/5): - اطلالته وقربة من المول والمطار بعيد عن السيتي
- Amalina (9/5): -
- Nur Fatyihah (10/5): no - no no
- GoPlaces23548456111 (10/5): Bravo Service - Service staff Nasuha, she is excellent. She helps me to sew a hole in my shirt. She goes the extra mile to servicing client. Bravo!!!
- Jürgen (9/5): -
- humaira (9/5): Nice - Location, resort vibes,. Can walk to ioi city mall Check in took very long
- Mohd Zahiruddin (9/5): -
- Hajar (10/5): Iftar and staycation in The Palm Hotel - The ambience👍👍👍👍👍 is just like by the sea. Very nice and cooling. The building might be old but the layout and furniture are still good. Staff 👍👍👍👍👍are very friendly and accommodating. They were also very helpful and thoughtful. The guard saw me walking with my luggage at the parking, he quickly came to assist me.👍👍👍👍👍 There is also free shuttle to IOI shopping center. We wanted to go to IOI but the shutter car was late. We waited almost 20 mins. One of the reception drove us to the mall. 👍👍👍👍👍 so very thoughtful of him. Not wanting us to wait long and in the month of Ramadan. Nothing
- MD HAFIZ (9/5): -
- Zuga (10/5): Overall is good and will come back again - The environment and people Is abit noise coming from outside during night if stay at Level G
- TONG LING (9/5): -
- Yun Fang (10/5): - 服務人員都很親切，房間空間大，床鋪好睡，早餐好吃，是個適合渡假放鬆的地方😀 不小心遇到淋浴間無法排水的房間，只好在浴缸淋浴
- nathankW7128YI (2/5): False advertising for Ramadan Buka Puasa - “Extremely disappointed with our experience in Palm Garden Hotel Putrajaya. We choose this so call a Tribute Portfolio Hotel by Marriot Bonvoy to have our special buka puasa with family for this holy month of Ramadan. However, we were shocked to discover that the information posted in their official website and social media pages regarding “Early Bird” promotion was completely wrong and like a “scammed”. This is unacceptable if the hotel is not ready to honor their promotion they should not be posting any misleading and information to public. We feel scammed. A hotel under Marriott brand should uphold higher standards of honesty and transparency. Very disappointing experience! #marriotbonvoy #scammed #kdnk
- NURUL SHARINA (9/5): - Nice and cozy
- marco (9/5): -
- Excursion46557613184 (10/5): heavy checked in on weekend - I checked in on Saturday, but unfortunately the hotel was very busy due to a group arrival. I had to wait almost one hour for my room. The reception staff asked me to wait at the waiting area. After 30 minutes, I approached the reception again to ask about my room status. The manager, Mr. Aiman, politely asked for my permission to personally check on the room. After about 10 minutes, he resolved the issue and I was able to get my room. I really appreciate his effort and professionalism. Thank you for your help, Mr. Aiman.
- Stay54776415205 (10/5): Attentive Staff Made a Positive First Visit - I was really excited to stay at this hotel, as it was my first visit. However, my first impression upon entering the lobby was a bit disappointing, as it felt quite warm compared to other hotels I’ve stayed at. For a 5-star hotel, I expected the lobby to be cool and comfortable, but unfortunately, it felt more like a 3-star experience in that aspect. During check-in, my room was not yet ready, so I had to wait at the designated waiting area. While there was a place to sit, it wasn’t very comfortable due to the warm temperature in the lobby, which was especially challenging for me as I am pregnant and traveling with children. That said, I would like to sincerely commend Mr. Aiman for his outstanding service. He truly saved our trip. He was very attentive, handled the check-in process quickly, and did his best to get our room ready as soon as possible after noticing my condition. He also kindly offered me a welcome drink while I was feeling hot at the reception. His efficiency, kindness, and care made a huge difference and were greatly appreciated. Thank you, Mr. Aiman, for your excellent hospitality and support. Despite the initial discomfort, his service left a very positive impression on our stay.
- Escape46311153178 (10/5): 5🌟🌟🌟🌟🌟🌟 - thank you for naim hskp to deco my room & room very clean The room is very clean and satisfied. The staff is very friendly and helpful.
- Dr. Greg (10/5): -
- Ungku (10/5): -
- Cyrus (5/5): - Check in was a mess . The delay was not handled professionally Nothing
- Jun (9/5): Pengalaman yg tidak boleh dilupakan duduk kt hotel ini..terbaik.. - Tempat menarik, banyak kemudahan, bilik bersih, makanan yang sedap, tempat dekat dengan ioi city mall..
- Estates (8/5): A very good and comfortable get away staycation for my family . We really enjoyed the stay - We like the family terrace as it was soacious and very comfortable. The breakfast was really good and have variety of choice. The staff in the restaurant were not too impressed. We have to clear our own table each time we want to bring more food. They were not attentive and not too enthusiastic maybe about their work. The only 2 staff I saw working so hard was the Chinese guy & Malay gentlemen both with spectacles were really very busy . The concierge guy were too afraid to give instruction to 1 brainless MPV where he just parked right in front of the lobby and left the family sitting in the car and the rest of the cars wasted 10mins . The concierge guy should have told him to move his car and park at car park. A 4-5 star hotel like this should train their staff not to be afraid to advise the client.
- Julina (9/5): -
- H.M L (8/5): -
- Ans_Journey (10/5): Exceptional Service and Heartfelt Hospitality at Palm Garden Putrajaya - I recently stayed at the Palm Garden Hotel, Putrajaya, and I was thoroughly delighted by the experience. From the personal touches to the modern room quality, it was a stay to remember. Here is my feedback: 1. Accommodation (The Areca Room) I was fortunate enough to be upgraded to the Areca room, and it felt like staying in a brand-new hotel. The room was incredibly spacious, impeccably clean, and the mattress was exceptionally comfortable. It provided the perfect environment for a restful night’s sleep. 2. Outstanding Service & Recognition The staff are the true heartbeat of this hotel. As a Marriott member, I felt truly appreciated. A special shout-out to Ms. Zahidah from the reservation team for her wonderful efforts in making me feel so welcome, and to Mr. Syabil at the front desk, who was pleasant, friendly, and always smiling. 3. Thoughtful Gestures I was pleasantly surprised by a birthday cake and a lovely welcome token. These personalized details made me feel like a valued guest rather than just another room number. 4. Food & Dining Quality The breakfast buffet selection is focused, but the quality is impressive. I particularly loved the "Kopi Dulu" session—a beautiful, nostalgic touch that brought back fond memories of the good old days. 5. A Note on Sustainability As a suggestion to further enhance the guest experience, it would be wonderful to see the hotel provide drinking water in glass bottles instead of plastic. This "Go Green" initiative would add more value and align with a healthy, premium lifestyle. Overall Verdict: If you value high-quality food, modern rooms, and service that makes you feel genuinely at home, Palm Garden Hotel is the place to be. I left feeling happy and well-taken care of. Thank you to the entire team!
- Rosmazilan (10/5): -
- Leo (8/5): -
- Wen Jian (10/5): -
- Haslinda (9/5): -
- Prapatsorn (8/5): - ใกล้ที่ shopping ที่จอดรถจอดได้เยอะ มีระเบียง เก็บเสียงได้ดี Amenities ยังไม่ครบถ้วนเหมาะสมกับราคา (คนละ 5,000++ บาท) อาหารเช้าหลากหลายแต่ไม่อร่อย พนักงานต้องเรียกจึงจะบริการ ( ไม่มี station ของน้ำดื่ม ใช้วิธีวางแก้วบนโต๊ะ แต่ไม่ค่อยเดินเสริฟ ต้องเรียก)
- wimonrat (9/5): -
- Roving54926733884 (8/5): Great stay - I had a great stay at Palm Garden Hotel Putrajaya. I was pleasantly surprised when my room was upgraded, which really made the experience even better. The room was spacious, clean, and very comfortable. Breakfast was good with a nice variety, and I also tried the in-room dining — the food was delicious and the portions were generous. Overall, the food quality was excellent. However, there were a couple of downsides. The bathroom conditioner ran out and wasn’t topped up. Also, the poolside area needs more attention, as the kids’ slide and stairs had algae, making it quite slippery and unsafe for children. Despite this, I still enjoyed my stay.
- Bee (8/5): -
- Dechang (10/5): -
- LEE LING (10/5): Have great rest here in your place. - Top notch hospitality from all your staffs. Special assistance facilities well equipped. A great and comfortable ambience for total relaxations and getaway. Cleanliness and good airflows in your facilities. My family and I enjoy the good quality foods too. Detail cleaning the glass edge and tiles edge in the shower room will be an add on perfection.
- Laith (8/5): Good Vibes - Quite , nice design , comfy Wasnt including breakfast
- Munirah (10/5): - The complimentary tea time menu is quite boring
- Muhd (10/5): -
- Muhd (10/5): -
- Ameera (10/5): -
- SK (10/5): - Alert staff, best services, & customer friendly No, every aspect is perfect
- Noor Hidayah (8/5): -
- Connector36564306170 (10/5): 5 stars - Location : strategic. Located near ioi mall, hospital serdang Upgraded room for free which such a pleasure. The room very clean and spacious
- Dayang Kamariah (7/5): -
- Peris (5/5): -
- KASSIM (8/5): -
- Zac (9/5): Great - Staff and restaurant
- asyany (8/5): A good family stay - We had a one night stay here but it was enough to impress us. Connecting rooms were requested and they were spotlessly clean. Breakfast spread was good. The pool for kids & adults are separated if you’d love a quiet time. Staffs were very friendly and we enjoyed our stay. Got to highlight that we loved the courtyard setting in the centre of the hotel, it’s lovely!
- Muhammad Azuwari (10/5): -
- Hsin Tien (10/5): -
- kalsom (9/5): - I like everything
- Edzell (10/5): Very cozy and friendly staff. Has free parking and it feels like a getaway from the city even though its near to the big -
- Karen (9/5): -
- Mariah Tasbi (10/5): - The rooms are big enough for my big family and the breakfast is a plenty none
- Companion58061972715 (10/5): about hotel - good hotel , good location , nice rooms good service . i got my services by razain , so kind and polite . might repeat again .
- Branavan (7/5): Decent option for the area - It was spacious, rooms were big and comfortable. Value for money from just the perspective of the room. Overall, the concept with open courtyard and lots of greenery was very welcoming, and helped make the stay very comfortable. Attended a wedding, and stayed over the weekend. Food quality was poor. Breakfast options were not impressive, and quality by Malaysian standards were not up to par. For the banquet and event, the food was equally disappointing. Despite being a fairly popular hotel, staff was underprepared to manage high occupancy. Coffee house was slow, and the lifts at the property were very slow and made no sense - one lift could be available but wouldn’t sync with the lift across from it.
- Hui Joo (9/5): Lovely stay for family staycation - - Late check-out at 12pm. - Clean and spacious rooms. - Toothbrush, toothpaste, towels, shower robe, and hotel shoes are provided. - Convenient walk-in shower. - Complimentary tea time drinks and snacks upon check-in. - Comfortable bed. - Connected inner door between 2 separate room available upon request. - Yummy breakfast, lunch and dinner buffet at reasonable price. - The sofa bed in King bedroom is a little short (does not fit someone with 165cm+ height) - The bed is quite high (not sure how high but definitely above 50cm), making it hard for elderly to climb.
- Zuraihan (7/5): - The room was clean and service was very prompt. The breakfast spread was very good. There is no spa/massage faciu
- Siti Fauzza (10/5): -
- Deevantheran (9/5): Great place to stay - The staffs are very friend The pool
- Anne (6/5): - like to stay there n always think about palm nothing
- Wan (8/5): overall very good -
- Meander17641107617 (10/5): Above expectation experience! - Reached hotel at 11am sharp, and check in time was 3pm. However, the kind staff gave us complimentary early check in. This is our third stay here and we totally love it here. The breakfast here is also superb! Totally recommended to stay here.
- Sightsee33882997064 (10/5): Good place to stay at Putrajaya - Very friendly staffs and would like to appreciate Ms. Eilma for her kind support and warm welcome. I would recommend family and friends to stay at Palm Garden Hotel Putrajaya in future
- Noor ishamuddin (8/5): -
- Quest63910767001 (2/5): Waited too long for food - Lousy Palms Cafe Experience. Waited more than 40-50 minutes for drinks and even longer for food. If you guys are having buffet dinner,stop accepting reservation for ala carte if your kitchen cant serve the ala carte food and drinks fast enough. This is the worst experience I have dining at a Marriott brand hotel
- LEONARDO (7/5): -
- Mohamad Ariff (7/5): -
- Siti Khadijah (10/5): -
- Meor (9/5): -
- WaiSinC5 (10/5): Our go-to Family Resort! - We absolutely love staying at this resort! Every visit feels like coming home. The rooms are spacious, comfortable, and beautifully maintained. The service is truly exceptional, everyone is friendly, sincere, and always willing to help. A special mention to Syabil, the Assistant Front Office Manager, who always greets us with a warm, genuine smile and goes above and beyond to make our stay seamless. He promptly answers all our requests and makes every visit feel personal and welcoming. The security guard and bellman are also very thoughtful, always assisting my dad with his wheelchair, and the staffs and chefs at breakfast are also super friendly and helpful! The resort’s facilities are fantastic! The pool, gym, and kids’ room are all top-notch and make it perfect for family stays. Plus, it’s only a 2-minute drive from IOI City Mall, which is super convenient for shopping and dining. Everything about this resort is simply perfect. We keep coming back time and time again because it truly feels like a second home. Highly recommend for anyone looking for a family-friendly getaway with outstanding service!
- Mohd Farhan (10/5): - The location ,the room and atmosphere very calm and cozy. The staff seem not pro and newbie.
- MOHD NOR (8/5): -
- Fauziah (8/5): Excellent -
- Nor Nabihah (8/5): - Staf sangat² friendly dan mereka sedia membantu, suasana yang tenang dan nyaman, especially ruang taman hijau di tengah² laman. Kurang gemar : 1. Tiada hand bidet di tandas, menyukarkan urusan membersihkan anak kecil selepas membuang air kecil dan besar. 2. Buffet sarapan pagi yang disediakan menarik, namun kekurangan kakitangan menyebabkan proses menambah semula makanan mengambil masa.
- Lee (10/5): -
- Anis (7/5): -
- Ahmad (10/5): -
- Sulaiman (4/5): -
- Anisa (10/5): -
- Anastasiia (6/5): - Чисто, хороший бассейн, вежливый персонал. Как и должно быть в отелях этой сети по соответствующей цене. Столкнулась с неприятным инцидентом: в час ночи в соседнем номере громко работал телевизор, я пыталась просить сделать потише, но постоялец меня не послушал. Пришлось обращаться к персоналу. Так вот, стойка регистрации вообще не круглосуточная, там не было никого, кроме охранника, и после того, как я в первый раз попросила его позвать кого-то, никто не пришел. Через 15 минут я спустилась и попросила снова, тогда ещё минут через 5-10 подошли сотрудники. Они тоже пытались просить его сделать звук тише, но гостю было все равно. И только тогда они предложили переселить меня в другой номер (не нарушителя, а меня почему-то), посреди ночи. Итог — я потратила час и кучу нервов на это, не выспалась в последнюю ночь пребывания перед перелетом. Никакой компенсации отель мне не предоставил. Для отеля такого уровня это весьма позорно. Я заплатила деньги, как и другой гость, правила для всех одни, но страдает не нарушитель. Неприятно.
- Ahmad Shukri (10/5): Comfortable -
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