Apollonia Royale Hotel

Location: Federico Street corner Felicitas Street, Santa Maria 1, Balibago, Pampanga, Angeles, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• BBQ facilities
• Lift / Elevator
• Safety deposit box
• Soundproof rooms
• Massage services
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Smoke alarms
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Swimming nearby
• Rooftop garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Royal Suite

  1 King Bed

  215 sq feet

  
  

  Layout - Bedroom

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 55-inch Smart TV with cable channels

  Food & Drink - Electric kettle, 24-hour room service, and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Smoking
  • Bedsheets provided
  • Smart TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Royal Suite with Balcony

  1 King Bed

  215-sq-foot soundproofed room, balcony with city views

  
  

  Layout - Bedroom

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - Smart television with cable channels

  Food & Drink - Electric kettle, 24-hour room service, and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Smoking
  • Bedsheets provided
  • Smart TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Presidential Penthouse, 1 Queen Bed, Smoking, City View

  1 Queen Bed

  323-sq-foot room with city views

  
  

  Layout - Bedroom

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 55-inch Smart TV with cable channels

  Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and electric kettle

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 2 bathrooms, shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Smoking
  • Rice cooker
  • Bedsheets provided
  • Smart TV
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• King Suite with Balcony

  The rooftop pool is a top feature of this suite. This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Boasting a terrace with city views, this suite also features a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Executive King Room

  Featuring a dining table, larger air-conditioned suites include a personal safe, wardrobe, seating area and a flat-screen TV with satellite channels. Electric kettle, mini-bar and refrigerator are also provided. The private bathroom comes with bathtub, hairdryer and free toiletries. Includes complimentary breakfast for 2 people only.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Superior Queen Room

  Air-conditioned rooms include a personal safe, wardrobe, seating area and a flat-screen TV with satellite channels. Electric kettle, mini-bar and refrigerator are also provided. The private bathroom comes with shower facility, hairdryer and free toiletries. Includes complimentary breakfast for 1 person only.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Presidential Suite

  Guests will have a special experience as this suite provides a rooftop pool. This air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower. Featuring a terrace with city views, this suite also offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

• Royale Suite

  This suite provides a rooftop pool. This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. This wheelchair accessible suite features a tea and coffee maker, a seating area with a flat-screen TV and a higher level toilet. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Private bathroom
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window

Guest Reviews

• william (3/5): - No hot water.
• K (8/5): - Booking showed you could use bbq facilities and they did not allow that
• JP (4/5): -
• I TE (8/5): -
• Paul (8/5): Very good -
• Nicole (7/5): Good -
• Sarah (6/5): - We stayed for 3 nights, didn’t have housekeeping come throughout stay. Staff were friendly. We had limited dining options, were told a lot of options weren’t available. Patio door didn’t lock, very noisy to street
• Milagros (8/5): - They staff are very friendly but the shower area have rusty and a little mildew the room itself was ok
• Mohamed (10/5): - Reasonable and convenient
• Crnogorcevic (7/5): Avoid using BOOKING app - People who working there are so helpful and nice , smiling all the time and really good. Promised "complimentary breakfast " is not free , not expensive but not free as promised. Price is too high on booking , in facility i cheaper when you don't use booking. Even AGODA is for 20$ per a day cheaper than booking. And of course there were small lizards in the room and around a hallway... i really don't mind so much , but they should pay attention to that.
• Kieran (5/5): Passable - Location They messed up my check in and therefore delayed my departure wrongly accusing me of not paying to finally admit it was their error.
• Walter (4/5): Poorly maintained - Staff was very helpful, from the doorman to front desk and housekeeping. However the hotel itself is in detiorating condition. Little things are broken or poorly thought out. I had a balcony room and had to downgrade to a regular due to mosquitos coming in through the closed door. Even when closed it still had a sizable gap they could fly right through. Had over thirty of them flying around and clinging to the ceiling. The room I moved to had a broken phone and dead batteries in the TV remote. A shower head that would fly off its holder of you turned it up all the way. The sink stopper would spin like a coin and didn't seem to stay all the way open or closed. Probably more but those are what I remember. I would not stay here again and I hope the lovely staff find better employment at a more well managed and maintained hotel.
• Maria (8/5): A place to have a good sleep. - Quiet area. You can totally sleep good. And they have shuttle service to Clark airport. Bathroom is old and need to be renovated. No breakfast.
• hyunsoo (10/5): - 방 컨디션도 가성비 매우좋고 루프탑 음식도 상당히 맛있는데 수영장까지 있어 아주 좋았습니다~ 초강추 ㅎㅎ
• Lars (3/5): First and Last Time. - Security and Driver very Friendly Room is Not Clean Very Bad Condition
• Alan (6/5): Basic. - Basic hotel. Nothing particularly thrilling or exciting. Provides the need to rest and shower. Limited television channels. So bring a book. Basic for a decent price if you are able to book ahead of time. Local rates are competitive.
• Verified traveler (10/5): - The food service was awful! I had to wait over a half hour before I decided to give up. Not worth the time or effort!
• Alain (10/5): Very pleasant - Pool and staff very nice Shower
• Jian (7/5): Good -
• Benedicta (4/5): - 2 weeks ago we stayed there everything was fine, this time we were told we couldn't use the Free Shuttle because we booked online
• MARLON (4/5): - The hotel is located in the red district of Balibago. The property has no parking for the guests. You will have to park on the street. If you are family or a couple, I do not recommend this hotel.
• Benedicta (10/5): - Fast easy check in and check out, staff was very courteous and willing to help with transportation options
• Daniel (9/5): Superb - Happy staff
• Resurecion (7/5): Good -
• Resurecion (7/5): Good -
• Steven (10/5): - Very peaceful. it was close to everything but yet far enough away to not hear all of the traffic 🚦
• Mohamed (8/5): - It’s a good value for the money and it’s close to what you are looking for, it’s a good safe location
• Thomas (9/5): Superb -
• Frank (4/5): Not good value for $ - Location Small rooms Not many English tv channels Everything caters for Korean visitors
• Wilhelmshaven (1/5): Bad -
• Kenneth (1/5): Bad -
• Cecilia (10/5): Exceptional -
• Yumie (10/5): Exceptional - i like the pool the remote
• Marites (1/5): Disappointing 😌😌😌😌😌 - Location excellent. Rooftop swimming pool was a bonus and restaurant staff are very attentive. No top sheet/ linen and upon request and a few exchange of words with the abrasive staff they eventually gave us a duvet cover 😌with a fee which they waived later on.
• Marites (1/5): Disgusting - Location Abrasive staff. No top sheet/ linen
• Frenly (5/5): Look for other hotels that are worth your money - Nothing. Breakfast not included for the price I have paid as the hotel is very pricey Hotel is too pricey as if it is a 4 star and not clean and other hotel guests walking/talking around the corridors/lifts were too noisy even in the wee hours in the morning, with no consideration at all.
• Darren (10/5): Exceptional - Staff awesome Wifi terrible a/c not good
• Othello (7/5): Not too bad - Pool Location
• Chris (7/5): Overall a good hotel with good staff, however , they need to be more strict on guests who disrespect - I never really got room service and the location was perfect for my needs I didn’t like the fact that the people in the room beside me partied late into the night sometimes and they smoked in the hallway , and the smoke came into my room. And even though I told the staff, it seemed the guests didn’t really care what the staff said to them as they kept doing it on a regular basis.
• Shaine (2/5): Very poor - Dirty
• Jeya (5/5): Passable -
• Jessica (7/5): Good - The location is a good, the Bed is really comfortable, but the room is really small so I do not recommend to add a bed. The great thing is the food is really delicious! The bath room is not properly clean, PLEASE house keeping be mindful of that! The hotel is MEH, I will not advice you to swim in the pool seems like they haven't change the water in there for a while. The staff are ok too, but not really very attentive when I arrived it was raining the doorman did not even offer an umbrella
• John (10/5): Exceptional -
• John (9/5): Superb -
• Frenly (5/5): Hotel rooms are too expensive and not worth the money staying there. Will look for another Hotel. - No breakfast, only have 1mug/1 glass for a room that can accommodate 2pax, neighbours/people walking around the corridors are too noisy and keeps on making noises during late night and wee hours in the morning. Hotel rooms are not being cleaned, too dusty still after checking in 2 days after. Room prices are too high/expensive and not worth the money at all.
• Charleen (7/5): Good over all can go to the next level if rooms and facilities are upgraded! - Staff were very friendly and accommodating Basic rooms some old fixtures in the bathroom
• Edz (8/5): Very good -
• Edz (8/5): Very good -
• Verified traveler (6/5): - 1st room was rundown,street noise and old ir conditioner noisy. Had to pay for upgrade was a bit better . In ammentities bad.
• Ma. (10/5): Exceptional -
• Eddie (6/5): - The Hotel was a cute little place for a quick two night stopover. The only real issue I had with the hotel is the restaurant did not accept credit cards. I flew in late and did not go and have money exchanged. I went to the restaurant and had a small meal only to find out afterwards that credit cards weren't accepted. I will say that the staff and manager were very friendly and did convert my money for me and accept cash.
• Mallory (8/5): Very good -
• Raeanne (7/5): There's always a room for improvement. 😊 - Free shuttle service, accomodating front desk clerk and secure. The hotel smell like cigarette.
• Wen (2/5): Very poor -
• Reyland (6/5): Overall ok but could be improved. - Front Desk staff was very friendly and accommodating. Wifi password was given right away and complimentary travel stub. There is a Korean restaurant on the rooftop that is open till 3AM. Location is great! Very near Clark. It was hard to find the electrical outlets and tough to insert our phone chargers. They forgot to place the towels. We had to ask for the towels. One side of the bed had mosquitoes. Need some insecticide spraying. Only a few Korean channels were available.
• Michelle (6/5): Pleasant - Staff was friendly. Check in was easy. They allowed us to stay a little past check out time. The bathroom was old and run down. The aircon was facing the bed. The blanket was not comfortable to use.
• Ramos (8/5): Very good -
• Xandra (3/5): Too pricey for Php1000 and poor accomodation - The front desk INACCURATE BOOKING.COM DESCRIPTION NO MORE POOL POOL CARPETTING VERY DIRTY CR THEY HAVE RATS!! LOWKEY HAUNTED ROOM 211
• Tom (8/5): - I love the roof top pool and bar. Rooms are OK. Walking distance from walking street Hotel offered driver to close restaurant. Nice hotel peek.
• Bryan Omar (10/5): Urban relaxation - It was great. Rested much better. The rooftop pool is superb.
• Stephen (10/5): Excellent - Front desk amazing. Lovely ladies with great smiles.
• Genalynn (2/5): - Not worth your money. Rooms given to us all had issues Room 1 (2nd floor) when we got inside the room, noticed that there were lots of mosquitos inside, upon checking, window was open! Had no choice but to ask for mosquito spray. Pillow covers had stains. Room 2 (3rd floor) rain shower was broken. CR was flooding. Room 3 so far was pretty okay. Hope you can improve customer service. Pool was okay, restaurants upstairs only accept cash and no room charge. We had a misunderstanding with the staff cause we thought that food ordered will be billed to our rooms but when we were billing out, they said they only accept cash. The only thing we loved was that they had car service going to the festival near sm clark. 👍👍👍 Kudos to thr kuya drivers.
• Revy (4/5): - If you are looking for just quick/cheap stay this is ok in a better location around the street and not too noisy. However, expect the room can be disappointing. Dirty room, plumbing issues, I requested non smoking but the room smell smokey, cockroaches, filthy, issues with their booking and staff aren’t friendly and uptight(not all). Rooftop ambience and restaurant was great and service was good. Overall stay 1/5. Rooftop Bar/restaurant 3/5.
• lawrence (2/5): Show some service professionalism through product - Breakfast is simple, but staff could not match the simplicity of the breakfast. Breakfast quality and variety should be reviewed. Staff not well versed in service quality and product knowledge. Value for money is terrible. Room amenities, don't even have bedroom slippers, bathroom toilet seat dislodge, housekeeping not attentive to details, No coffee and tea making facilities. Fridge not working.
• Verified traveler (4/5): - I had no tv no netflex asked for this to be fixed day one for 4 days breakfast was included I had for one breakfast day one only day hot water was cold was very disappointed with penthouse suite
• Customer (10/5): - The staff was excellent. I didn't like the fact that they did not have an iron available
• Verified traveler (4/5): - Just the pool is appreciated and receptionist are friendly, breakfast not bad we’re not too fuzzy on the food, but cleanliness very poor,first thing is the kettle is dirty and led is broken not safe to use, the bathroom have leaks and water in the floor is just everywhere,the bed was dirty and also under the bed dust is very thick and even the floor when you walk without sleepers it’s so dusty you can see it stick on your feet when you walk in the room, The bath also is blocked and the worst is in our second night we didn’t sleep as very noisy outside and you can hear it from the room we’re in 3rd floor. 😞 but thank you anyway I like the staff are friendly.. 🙂
• Verified traveler (8/5): - All of the hotel staff were excellent,with great service,the negative things I found were the inconsiderate people that were staying there, examples,coming home all hours of the morning,very noisy & basics haven’t no respect for all the other people sleeping,also in the morning doors slamming & waking people up, Di for the 5 days I stayed there I really didn’t sleep much!
• Ron (6/5): Needs new management - Took longer than usual to check in, (check is after two, room wasn’t ready until after 4) once we got to the room no power, yes now power, told for 5 hours that it was as being worked on, finally moved to a different room, now no cable, and super super slow internet) breakfast included, but so cheap not even coffee or water included. Basically great friendly staff, new building but obviously really poor management, no soap, one towel...had better amenities at a hostel...again great staff but obviously BAD Management !!!
• Verified traveler (8/5): - Had problem with air conditioner leaking. Not enough toilet paper but otherwise very nice stay.
• Verified traveler (6/5): - Just average hotel.. they have. Potential to be better hotel but it seems the management is not seeing or does
• Verified traveler (6/5): - the staff were friendly. the restaurant waitress and the cook were very friendly. but the breakfast meal you purchase for $4 is not worth it.there are 4 meals you can choose from the purchased breakfast menu. the day i went to get breakfast, they had no bacon and no jam. didnt ask for anything else.
• Chip (8/5): Overall good hotel for price - Staff very helpful. Little far from main strip but very quiet.
• anthony (8/5): - nice hotel..air con could have been more modern
• Ed (6/5): - Hotel is easy 5 minute walk to the strip. We stayed at Appollonia for the non-smoking room. Staff were courteous. The room is basic, but has a HD satellite TV. Won't stay again for a couple of reasons. First, the room had a hot water pot, but no mugs/cups for hot water. Door had card lock with integrated inside deadbolt that could be opened with master card, but no independent inside chain or security latch. The front desk offered us a wake-up call, but never called. Also, apparently I selected a room for two, but with 1 breakfast. Why would anyone want a room for two and one breakfast? We took the breakfast "to-go", gave it to our trike driver, and then ate at Margarita Station (recommended)
• Verified traveler (8/5): - I enjoyed the whole experience about being at the hotel.
• Verified traveler (4/5): small bed - Small bed only 3th and4 floor are smoking you can get a queen bed.
• Adan (10/5): I would recommend to anyone !!! - Really great place to stay and good value for money - Ed the chef very friendly and good food.
• Andy (10/5): Perfect - Great place to.stay with very friendly and helpful staff. Highly recommended.
• Naser (10/5): Very nice hotel with good price - Nice stay in hotel,, my room superior good size, wifi good,, there is refrigerator ///staff very nice,, restaurant good Hotel is small in nice area around hotels,, restaurants,, laundry,, entertainment places
• Justin (2/5): Customer service needs improvement - Checked in at night and person checking us in was so cold. It felt like it was an inconvience for her to do her job. Feels unsafe at this hotel. Loud and roudy hotel patrons. People working here don't seem to be professional or helpful. This hotel needs the owner to get a grip of their team. Feels more like a motel in divisoria. Shame shame shame
• Ray (2/5): Front office staff are rude and lazy - Frequent traveller here. First stay at Apollonia. Night Front office staff are more concerned with facebook and sending messages than attending to guests. Common decency is missing from the night front office staff. Front office ladies can be overheard searching for other jobs and discussing pay rates openly in front of customers - it just shows how much they value their current job, henceforth the horrible attitude to us. Room staff are respectful and efficient. Would we stay at the Apollonia again? No - it is just too seedy and reminds me of an 1970's hotel with a semi fresh lick of paint applied to mask it's past. Stay away from the Apollonia. Pay that extra few dollars and go to another hotel - you will thank me for this advice
• Blaine (10/5): Best stay ever! - I previously rated Apollonia Royale but had to rate again. Had a great stay there! Staff were friendly as always. Room was clean, very functional, comfortable and quiet. Located conveniently near mall and walking street but far enough away to where it was quiet. The complimentary water bottles were really nice. The staff are the main reason I will always stay there. Very friendly and helpful. I was especially appreciative of Clarise (front desk) who helped me so much during my stay. From shopping advice, a friendly smile and greeting to making transportation arrangements for me. She truly represents what hospitality should be like.
• Bob (8/5): Nice place - Stayed two nights. Room was nice, staff was very nice.
• Mo (8/5): Convieniant location, quite, close to walking - Happy place, good staff, very helpful, nice walk to Clark mall or to walking street where night life stays until the sun rises
• francois (8/5): good value for money - nice hotel in angeles, clean quiet and cheap. very nice staff, good wifi. 5mns to SM mall and 2 to the main road, very convenient. only drawback, the bed was small and the mattress far too soft!
• Marcus (2/5): Disappointing - I have stayed at the Apollonia Royale Hotel on several occasions and this time my experience was ruined and I will never stay there again.
• Brandon (10/5): Consistently good - Apollonia continues to impress. Small hotel but the staff is very friendly and the rooms are clean. Every time I come to the area I stay at least one night here.
• traveller (10/5): third stay - akways happy with my stay there, the location is good, you don't hear much if your neighbours, the staff friendly, the value good! would stay again!
• Haroon (10/5): Great Stay Excellent Serivce - The hotel is excellent in every way Service, Comfort, location. The staff is very friendly and very professional will 100% recommend this place to all who are planning to visit Cark.
• Ian (8/5): Quiet, comfortable, friendly - Have been staying here since it was nearly new, which isn't all that long ago, but it is starting to get a little bit tired in a couple of places. Nothing that a lick of paint and some minor renovations wouldn't cure. Still a very decent little hotel, not the bargain it was when it opened, but nice little cafe at the front, very pleasant and accommodating staff and location is great. I would stay here again unless price got too high. Wifi always good. Very quiet street means never any noise from bars.
• jay (10/5): best staff, great food in restaurant - great staff from security to front-desk to cleaners everyones so nice. great restaurant with good pork ribs
• J (10/5): great staff, nice bar and restaurant, new rooms - great location right near Norma's money changer, walking distance to fields ave and plenty to do around the hotel itself. always very respectful of any overnight guests also.
• Andre khoury (10/5): personal review - amaibg quiet neighberhood amazing staff
• John (8/5): Good value for the money - Decent place to stay - off the beaten path. Be aware, they have a early check in charge (500 Pesos) if you try to get in before 1400 (even if its 1300). The rooms were in good shape.
• Verified traveler (8/5): - No problems I would stay there again without hesitation.
• Verified traveler (2/5): BIG DISAPPOINTMENT - WE BOOKED 4 NIGHTS IN THEIR HOTEL! WHEN WE ARRIVED THEY DOWNGRADED US TO AN APARTELLE WHICH ONLY COSTS P1300/RM! WE PAID MORE THAN WE BARGAINED FOR! FOR ALMOST 1 WEEK, THEY STILL DIDN'T GAVE US OUR CHANGE (P4,508). WE EXPECTED TO STAY IN A HOTEL, SEARCHED FOR DAYS BEFORE WE FINALLY DECIDED TO BOOK APOLLONIA ROYAL HOTEL, YET WE WERE TRANSFERED TO AN APARTELLE.WITH COACKROACHES, INSECTS ETC AND NO COMPLIMENTARY MIN. WATER AND WHATNOTS. I HOPE HOTEL.COM CAN HELP US WITH OUR PROBLEM.
• Jim (6/5): Problems exist but staff performed well in minimiz - I have recently retired here in the \Philippines, after extensive travel experience in North America. I understand that problems exist wherever a person travels. No exceptions! It is how the hotel staff responds to problems that separates good performance rating from weaker ones. Apollonia Royale u had problems for sure, including TV inefficiency,...but the staff minimized the problem and fixed the problem area. That is all I can expect, and appreciate! Many hotels feel they offer "customer service" but it is disguised as "Customer Exccuses" ze I like Applonia because they understand Customer Service.....all they need is to attempt to minimize problems before they enlarge!
• Ed (10/5): Clean hotel & friendly staff. - Hotel new and suites were very clean. Staff very friendly and helpful. About 5 minute walk away from main streets which is nice as the area was very quiet. Complimentary breakfast each day consisted of 3 items to choose from but they do change the menu every day.
• Markus Yuki (10/5): repeat customer, always satisfied - the staff is very nice in this hotel and even quite professional. 24h housekeeping is very convenient. rooms are clean and have a fair value compared to other PI hotels. location is good, close to action!

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