Cerviola Hotel
Location: Triq Il Qaliet, Marsaskala, Malta, ZBR10, Marsaskala, MT
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover the perfect seaside retreat at Cerviola Hotel, where comfort meets convenience in beautiful Marsaskala.
Recreational Bliss
Dive into relaxation at our sparkling outdoor pool or explore the beautiful surroundings with our bicycle rentals. Fun is just outside your doorstep!
Delicious Dining Options
Savor local flavors at our on-site restaurant, or grab a quick bite from the snack bar. A complimentary English breakfast awaits you daily, ensuring a delightful start to your day!
Comfortable Accommodations
Our 50 air-conditioned rooms feature modern amenities, including complimentary Wi-Fi and cozy refrigerators, providing a perfect sanctuary after a day of adventures.
Experience the charm of Malta at Cerviola Hotel and take the plunge to secure your reservation today!
Important Information
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Snack bar/deli
- Rooftop terrace
- Pool sun loungers
- Free English breakfast
Rooms Available
-
Deluxe Twin Room, Balcony
2 Twin Beds
127-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Superior Quadruple Room
1 Queen Bed and 3 Twin Beds
172-sq-foot room with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Triple Room, 3 Twin Beds
3 Twin Beds
129-sq-foot room with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Double Room, Balcony
1 Queen Bed
129-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Double Room, Balcony
1 Queen Bed
129-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Quadruple Room
1 Queen Bed and 2 Twin Beds
172-sq-foot room with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Triple Room, Balcony
1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
129-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Twin Room, Balcony
2 Twin Beds
129-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Triple Room, Balcony
1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
129-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Quadruple Room, Balcony
1 Queen Bed and 2 Twin Beds
172-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Superior Triple Room
1 Queen Bed and 1 Twin Bed
129-sq-foot room with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
-
Double Room
1 Queen Bed
129-sq-foot room with city views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Luthfor (4/5): - The staff are humble and nice, but the room and property conditions are not good. The sink is clogged and the water does not drain properly. I booked a single-bed room, but they gave me a three-bed room, and each bed is too small for even one person. The most disturbing part is that the beds are very noisy whenever you move during sleep.
- Denise (10/5): - Excellent customer service with smiling faces. Lovely food. Homes from home. I would highly recommend them hotel to all my friends.
- Thomas (10/5): Amazing holiday - The service of all the staff is excellent and very friendly. The entire place is very clean and organised. Different choices of breakfast and all so tasty every morning. Excellent restaurant with choices for dinner and bar has a wide range of drinks for everyone. Loved the pool as it was a perfect temperature. Definitely refer anyone to stay here. Thank you Cherviola.
- leonie (8/5): - stayed at cervoila for over 3 weeks, i booked it has it had a pool , but the pool was always full from people the ain’t staying at the hotel the pool opens at 10 am you go 5 min before and all the sunbed was always fool with people who stay by the pool for the day , i found it not fair people who stayed at hotel couldn’t even get a sunbed, every night when i go to hav ed a shower there was hardly hot water , and cervoila needs to change the mattress on the beds they are bad so unconfertable the breakfast after a week got sick of it it was the same thing everyday
- Liana (10/5): - Very nice and clean hotel
- Liana (10/5): - Amazing
- Derek (10/5): - A lovely hotel breakfast a really good choice. Bedroom was lovely with bathroom. Would be beneficial with new mattresses as the one we had wasn't very comfortable. Over all a fantastic place to stay.
- Marion (6/5): HOTEL CERVIOLA - the hotel Cerviola was the only one we could find with single beds. it was comfortable eventually after 2 changes of room. the breakfast was superb - the best bit. i would like to see an option in the filters for 2 beds on the booking form
- Shivashankar (6/5): - A middle-of-the-road hotel that is ideal for an overnight stay. The beds were very comfortable and conveniently located on a major street. The room itself was utilitarian in nature - nothing good or bad.
- fengex (10/5): Calm, fresh and as expected - Arrived on 19th of February, easy transfer from airport, hotel smells great, fresh, nice welcoming and room seems just renovated, clean and nothing to complain really. I did not book any breakfast because I want to skip those calories haha. But Maraskala is calm, location fine and what I like bug free and a good airco with also a rain-shower. Top
- AndiBurnham (10/5): THANK YOU FOR A BRILLIANT EXPERIENCE - The listing says 3 star. The customer service, building, breakfast and caring attitude says 4 star. Vanja (?) on the front desk and the team went out of their way to look after us. They made our short break perfect and we will 100% go back when life permits. The hotel is a short walk from Marsaskala Harbour in 1 direction down the hill and St. Thomas Bay in the other direction on the flat. 10 minutes either way and you have got waterfront, restaurants, bars, cafes and a wonderful peaceful vibe. The bus stop is 1 minute from the hotel to go to pretty much anywhere on the island at 2Euro. for a ticket that lasts for 2 hours. We loved Valetta and Mdina. The cliff top walk right behind the hotel is a viewing point and the whole area is peaceful and safe day or night to go for walk. Our room was clean and well presented. The room service visit daily and they didn't miss anything. The bar area in the hotel was well stocked, well priced and we were made to feel welcome by the team. There is a small shop integrated into the hotel for the little extras and there are 24 hour options everywhere - even in such a quiet and peaceful area. The pace of life was slow, the sky was clear and blue most days - even in January - and the local temperature reached approx 20C when the UK was getting 2C. This hotel is perfectly placed, beautifully run and brilliantly priced. We were lucky to find this place and I recommend it as a well priced, very friendly well placed and relaxing place to stay.
- Amclaird (6/5): Disappointing First Impression. - Sadly I had the same experience of many other customers, I was told after I arrived, checked in and paid my city tax that there was no room for me at the hotel and I would have to make my way with my luggage to the other end of town to a bed and breakfast. There was no mention of help to get there and to be frank the person that booked me in should not be on any hotel reception, to say she was rude is an understatement, not a good representative of the hotel at all. Having said that, when my room became available later the following day, it was clean and spacious and was well cleaned every day. I was there for work so did not use the pool or any other facilities.
- Marion (10/5): - Welcoming, friendly and helpful staff. Hotel was exceptionally clean and in a great location to explore Marsaskala.
- Mike (10/5): - Great hotel, good brekkie in a great location.
- Currycurrycurry (10/5): Great hotel at a great price. - Great hotel. I was moved like others to another property, but that proved to be a win, just across the road in a lovely apartment. Staff are extremely friendly and a big shout out to the ladies that service the room daily, they’re amazing. Good breakfast daily and again friendly attentive staff. Unfortunately the pool bar closed just after we arrived as it was the end of the season, but I think that made the pool quieter which was great. Marsaskala is lovely with some really good restaurants. Would definitely stay here again.
- Julian (10/5): - Lovely hotel
- S A (8/5): - Lovely hotel, perfect location
- Beverley (8/5): Stay for family wedding - Hotel was good,but was disappointed to be informed that we had been moved across the road to the apartments without any prior notice,separating us from the rest of our family.also check out time is 11.00 and not noon as stated by yourselves.
- Michelle (10/5): - Absolutely perfect as my overall expectation was met.
- suebB3695IU (4/5): My room was in a different hotel 5 min walk away - it was 2 am with luggage - I gave this hotel 5 stars when I stayed last year. However, this year's experience was unforgettable in a totally different way, and other reviewers have had similar experiences. I booked two rooms in January for 3 days for me and my family but on different dates and with different booking agencies. I called in the afternoon to say our flight was arriving late and gave the details of my bookings - there seemed to be no problems. However, when we arrived at 2 am in the morning after a long day travelling - to my horror one of the rooms was in a completely different hotel 5 minutes walk away. I was exhausted and had to walk all that way with my luggage - I am not young. They did allocate me a room in the Cerviola the next day but the staff treated me as a difficult person for not staying in the other hotel - would definitely not recommend this hotel now.
- catherine (10/5): - We stayed fr 3 weeks and was amazing. Staff were very helpful and amazing. Hotel was always clean. Bus stop just a few steps away from hotel. Breakfast was good. The pool a bit too crowded with local people but okay. There is no shopping around area. Lots of restaurants and pubs down by the promenade about a half an hour by walk. We would stay again!
- Kenny (2/5): - I booked my my stay at the cervolia hotel and when I went to check in they told me there was no rooms and I would have to stay at the boutique hotel 500 meters down the road which belongs to them but when I said that i didn’t book the boutique there reply was it’s still the same. But doesn’t have a pol or bar I’ve stayed at the cervolia several times in the past and I won’t be staying again the customer service was disgraceful.they offered me a discount as I was going to book 3 extra nights it was actually cheaper to book online which was an insult.
- davidpR2734NT (10/5): A Mini Vacation on Malta from our Gozo home - We live on Gozo and have used this hotel twice in the past but since which time it has undergone remodeling and updating. Unfortunately shortly after arriving my wife tripped and fell in the street outside the hotel. I managed to get her back to the lobby where the receptionists provided ice packs for the bruising she'd suffered. They were kind and caring beyond expectations. The hotel is exceptionally clean, the room was quiet but the bathroom a little on the small side for our liking. Air con was great and quiet and the TV program lineup much better than many competitor hotels. The rooftop terrace / bar / restaurant was great for relaxing and enjoying good food and drinks at really competitive prices. Buses to and from the airport stop outside the door. There are also buses at about 12 minute intervals to the Marsaskala bus terminus. But it is also within comfortable walking distance. Marsaskala is a nice town, it has a good promanade walk from the harbor to the historic Saint Thomas tower and ruins of the once renowned Jerma Hotel
- Rachel (6/5): A bad start turned good. - Arrived at the hotel near midnight and was given a room that was like a basement! I booked a deluxe double with balcony. We complained at the time but were told there was nothing he could do that night, so we just had to sleep there and then see manager in the morning. Awful night. Noisy hum all night. And when morning came no daylight in the room. THANKFULLY we were moved the next day to a lovely room with massive balcony and sea view. Lovely and clean. Only slight complaint was things were a bit 'tiired' and bed spread was threadbare and furniture on balcony was bady damaged and couldnt sit on it. Breakfast was lovely. Friendly, efficient staff waiting on. Roof top terrace, bar and pool was great, the food was fabulous and very well prices. Mega portions so beware! Drinks very reasonable priced. The pool was, again, a bit tired and felt a bit unkempt. Was rather dirty. I would love to return to this hotel but would want the same room and that makes me nervous to rebook, as i truely believe we wouldnt get it. It seems a bit random when you book. Although you book specific room, i think you are basically given what they have got when you get there!!! And arriving at midnight to a tereible room, is not my idea of a holiday. Its a shame as it could be a little gem.
- Janice (10/5): - Spacious modern apartment, lovely hot breakfast also Continental, cereals yogurt and fruit
- Stfrancis (10/5): Lovely clean hotel - We have stayed at this hotel before and always find it very clean and pleasant. sometimes when things go wrong they are not put right immediately as was the case this time there was a problem and it was not remedied. Rooms have a coffee maker and coffee is provided everyday. The breakfast is such good value for money, proper bacon proper sausages. This time our towels were quite tatty and maybe this was just an oversight. We would definitely return again. The bus stop is right outside and it is a 10-minute walk to the beach.
- Mark (8/5): - Wonderful hotel with bus stop out front. We bought the seven day bus pass at the convenience store next door. Easy to make connections to the rest of the island. Great price for the inconveniences of location. Fair trade.
- 673sennev (4/5): Meal - Rauwe kip en droog ontbijt, oh wat een plaag, Te weinig eten, een hotel vol misbaar en klaag. Kamers grauw, service zonder enig gebaar, In dit hotel, is plezier ver te gaan, zo naar. Raw chicken and dry breakfast, oh what a plague, Not enough food, a hotel full of commotion and complaints. Rooms drab, service without any gesture, In this hotel, fun goes far, so to.
- Ravinath (10/5): - Very Good Service
- Milad (10/5): Incredibly friendly staff - I thoroughly enjoyed my stay at the hotel. The staff were incredibly friendly and helpful, making me feel right at home from the moment I arrived, especially the front desk staff. The room was also very clean. The location was convenient, with easy access to local transportation. One minor issue worth noting is that there was some noticeable noise from the hotel renovation. However, the renovation was almost done on my last day. Moreover, it did not overshadow the positive aspects of my experience at the hotel. Overall, I found the hotel to be a delightful place to unwind, and I would recommend it to others seeking a convenient and hospitable accommodation option.
- Derek (10/5): - A very lovely hotel staff was very welcoming
- Verified traveler (10/5): Cerviola Malta - I stayed in one of the cerviola apartments. Which was clean and spacious. With a nice sea view.
- R397IIdavem (10/5): Relaxing holiday - I was informed of the improvements to the balconies at the hotel,before our trip by the hotel ,which was very much appreciated,we were put into the apartment block opposite,the apartment was excellent,lovely balcony,across from hotel ,had everything for a relaxing break,the staff and breakfast at the hotel were fantastic,and looked having chilled drink at the bar ,before venturing out for tea,I am looking forward to returning,and I will ,and the improvements that were ongoing whilst me and my partner were there ,will only enhance a lovely hotel,with great staff and relaxed atmosphere,you can see there’s pride in how the hotel looks ,it’s a credit to all involved .
- Verified traveler (2/5): Avoid eating here like the plague. - Got food poisoning from their breakfast. Friendly receptionists however
- Jackie (10/5): Great hotel and staff - Always a great place to stay
- Martin (10/5): - Great week away, would definitely stay there again
- Erdi (6/5): - Good and clean
- Bernadette (8/5): - Staff were very helpful, room was comfortable and the buffet breakfast had a good selection of food which was all very tasty.
- 354doreens (10/5): Excellent service - We've been here for two weeks. When we arrived we found that our room wasn't quite what we expected. We spoke with the manager, Marco and he immediately found us something more suitable. We've been quite happy. The staff including the young ladies who clean our room every day are very helpful and pleasant. The location is great. Close to restaurants, beach, groceries. The rooftop pool and restaurant are very good. Overall we are very happy.
- 484ljubicas (2/5): The worst experience ever! - NEVER AGAING IN THIS HOTEL! I had booked this hotel from 21st to 25th of june for 2 persons. We paid the deposit one month before we came for our room. We came for wedding of our dear friends same as the other unknown people from group that came from Serbia. Two days after we came the hotel, staff assigned some lady into our room WITHOUT asking for our permission. Offcourse I went on the reception immediately to ask for help and I ask to speak with menager Alexio Borg, employers told they can’t do anything about my problem and the manager never show up to fix this problem. So, me and my friend were in that room with unknown lady for 2 days. As me and my frined’s checkout date was on the June 25th, and that lady Gordana’s checkout was on the June 26th, one day later, we agreed to leave our belongings in the room until we leave to the airport later in the evening. However, without informing us, the cleaning staff packed our personal belongings, (in the room were personals things, money, jewelry) into large garbage bags and left them at the reception. The staff even yelled at us, questioning why we hadn't packed our things yet, again without any warning. Gordana was then moved to a smaller room, again without any prior notice. This situation left us feeling displeased and frustrated. In the end, even though the initial agreement was for the price to remain the same, the room was charged at a higher rate for Gordana. At the end, friend who is living there went to speak with menager Alexio, and he insulted her based on her Serbian nationality,threatened and curse her, and slamed the door into her face. The worst experience ever!!
- Gail Madeleine (6/5): - Nice hotel was not happy with balcony as was facing walls and no sun. School children on same floor very noisy through the night banging on our door was reported but not done about it
- Simon (8/5): - Had reserved their top room but was given something less. It worked out okay as one of our party did not stay. Was given a refund of the difference of the cost of the rooms once I spoke with a manager. I would expect that to be the minimum in terms of service and they met that expectation. Nice clean rooms with air conditioning. Did not get to use any of their amenities. Ran out of toilet paper and could not find a spare, which is odd. Other than that, nice place.
- danielbN2746YF (10/5): June 2023 family holidays - Welcoming hotel , the rooftop is great ... all staff members are friendly & welcoming , especially Mason who works as the bartender. Nice breakfast buffet, modern rooms, good air con , kept nice & clean.
- Wanderer18677600982 (2/5): Dirty, mouldy and infested old building - Terrible and traumatic stay at Cerviola Hotel in Marsaskala, dirty mouldy hotel, infested with bugs, beds not clean or changed, pillows moved to other side with sweat, blood and other dirt. Rooms leaking with water on the wall, floor and fridge, serious health and safety life risk, but when reported the owner laughs at you, then shouts and insults you. When second room received, someone already been there, after third key given, we had to clean the whole room as no housekeeping, given key to the laundry room. When we wanted to move to another hotel and requested the money back on the first day when a flooded room 111 given, the manager refused, and said you can go with no money. On third day the receptionist demanded more money and did not give us the room key when we returned from a trip, were kept waiting for an hour until they spoke to the organiser of the group, still no apology even the hotel made a mistake. Refused the VAT invoice at departure from the hotel, they gave us some point out with part of the money paid. Please avoid at any cost, this is not a hotel, with this abuse not even a hostel.
- Anthony (8/5): Relaxing comfortable hotel. - I enjoyed my stay. The reception staff were charming and very helpful. The pool bar young man was also delightful. I thought the pool bar area was quite messy, and not cleared regularly. It was extremely busy. The bedroom was comfortable but the light fittings next to the bed were VERY dusty. The bathroom was fine. The bed reasonably comfortable. I had zero view from my room, but I suppose that did not really matter. I do prefer natural light. (ROOM 204). Breakfast was perfectly adequate. Dining room was fine. Location was good. Overall the appearance of the hotel was very nice. I would recommend it to anyone going to the area.
- Sarah (10/5): My experience - The hotel is very clean, and the breakfast is standard, the staff are very helpful. My only criticism is the pool area is available to none paying guests, and can become very over crowded and quite noisy with all the children.
- Kym (6/5): Caution - Our stay was ok. However on occasions there was a terrible smell on entrance to the hotel. Sewage ? The beds were also noisy. Creaked when ever you turn over. Very dissatisfied with the pool area. On Sunday and the recent bank holiday, Maltese who were not guests at the hotel were allowed to use the facilities such as the pool and bar area, and there was no room for paying guests. We also smelt cannabis being smoked. A private function also took place ,which felt almost as if we were crashing the party, when we wanted a coffee following a night out else where. Breakfast was ok, but the same choices everyday, more variety needed! I would hesitate to recommend this to my family or friends It could be a lovley place to stay, if it was only paying guests using the facilities.
- Jackie (10/5): Great hotel - Brilliant location & nice clean hotel with lovely roof top pool and bar. Friendly staff always willing to help. Breakfast perfect 😋
- Annett (4/5): - no proper heating, had to sleep with my coat on. There was mold everywhere. No service or option for coffee very early in the morning
- Verified traveler (10/5): A good weekend break - The room was comfortable and there was a balcony. It was also clean and well-lit. Breakfast was good with choices for hot & cold items which were frequently refilled . The staff is friendly, helpful and accommodating. A recommended place for weekend breaks and holidays.
- Mounira (4/5): - The staff aren't friendly. They gave me a horrible room initially. When I protested, they put me in a better room, which I was very grateful for but were all very cold and unfriendly towards me after that. My room wasn't cleaned on day2 and They stopped leaving a bottle of water in my room. The safe didn't work and they never fixed it. Breakfast was very basic. I asked for a boiled egg one morning instead of fried or scrambled, they said they didn't do that.
- p (10/5): Perfect hotel - Great hotel , bus stops outside to Valletta and airport. Good breakfast, rooms very clean. Rooftop bar really nice.
- Jackie (10/5): Beautiful place to stay - Lovely clean hotel with friendly staff who go above & beyond to make your stay perfect. Lovely breakfast & fantastic rooftop pool & bar. Great for families, couples or groups. Will definitely return as often as possible
- p (10/5): Perfectly located hotel - Brilliant located hotel, bus stop outside and a short walk to the sea front and beach. Extremely clean inside. We had a coffee machine and free water daily. Breakfast is amazing - proper cooked English!! The roof top bar/restaurant is fabulous - the food is excellent and the drinks are soooo cheap!! The pool area is very clean and comfortable. Looking forward to returning again soon.
- Nicholas (10/5): Amazing staff and owners - This is honestly one of the best hotels I have experienced, the owners and the staff cannot do enough for you! I only stayed one night but I’ve never felt so welcome and taken care of, every staff member went out of their way to make me feel at home. I will 100% be coming back. The room was clean, modern and had greet air conditioning, everything you need but the devil is in the detail as they say, it’s all about customer service and they have it nailed on. I cannot recommend them more than to say this is the only hotel you should stay at in Malta!
- melissa (10/5): Great stay - Very modern hotel and Good value for money. Great room and lots of choice for breakfast. Due to covid was unable to experience the pool but defo will be staying there again when I visit family.
- Sébastien (10/5): Simple and Efficient - Lovely hotel with refurbished rooms, very nice and quiet, ideal for visiting the beautiful village of Marsaskala. We were surprised about the low prices, the hotel is more than nice, with a rooftop pool and a very nice breakfast. Lovely staff, 3 minutes form the promenade and the salt pans. Great place !
- Michelle (10/5): - I have just got back from spending 13 nights at the cerviola hotel. The staff were so nice from reception staff to the cleaners and the kitchens staff all smiled and welcomed me and the children on every occasions. They went above and beyond if you needed anything. The rooms were cleaned every day and fresh towels put out. The breakfast was basic but nice and for the price I couldn't complain. The only thing maybe that could have been improved it the policing of the breakfast area due to it being self-service and in the current climate what with covid, maybe staff could have ensured all food was covered or even serviced by staff. In addition, not sure if this was due to the current pandemic but would have been nice to have some events or pub quiz at the hotel in the evenings. I requested mid-way through my holiday to change room so I could have a balcony, luckily there was one available and they allowed me to change the next morning without hesitation which was amazing. I have heard that this hotel has just gone through refurbishment and was not that great before, however, as this was my first time I can't compare it to before but I would happily stay here again.
- Anthonybooth (10/5): - Really friendly staff. Not a tourist place more for locals but great for relaxing and Valletta is only ten minute drive. Should easily be a 4 star hotel. Very clean
- Steve (8/5): - Genarally a great hotel.There was a very very loud privzte roogtop party which sbkuld have been advertisex allowing guests in the hotel to make arrangements to stay out late
- Verified traveler (10/5): - Property was modern, kept in good condition and very clean. Nothing to dislike.
- Md Golam (8/5): - Beautiful place to stay with family.
- Verified traveler (6/5): - We booked a deluxe room but it was very small with poor storage.The shower leaked. Clean and modern.Brrakfast was good.Evening buffet like a canteen.Cold soup .Tinned fruit salad only dessert.
- Ramon (4/5): Good hotel, terrible staff. - Hotel has undergone renovations. Room is modern and gets cleaned everyday. The room had a window, but unfortunately no view as pointing to the next building 1.5 meters away. Some other rooms do have a balcony with view. Breakfast is oke, but a bit boring as everyday the same. Check-in desk staff (of course not all of them) is highly unprofessional. Ignored at check-in desk until staff is finished with their phone. And being shouted at for accidentally stepping on a wet floor (no sign). And after check-in desk staff swearing about guests thinking they do not understand Maltese swearing words. Been to many european places over the last year, but unfortunately worst experience was here. Overall, good hotel, terrible staff. Keep in mind I am not writing about all staff as there are exceptions.
- Verified traveler (10/5): - Absolutely spotless hotel. Lovely staff good choice at breakfast.
- christine (10/5): - Excellent , Very Clean , Very Good Breakfast ,Clean Towels Everyday , Large Bottle Of Everyday In Room Everyday ,Brilliant Air Conditioning , Shop Under Hotel Good
- Miss Julie (10/5): Lovely hotel and staff. - We have stayed here a couple of times and have always found the staff very, very friendly and cant do enough to help. The hotel is very clean and well maintained, the breakfast is fantastic, english and continental. The rooms are comfortable and well kept with a coffee machine and little fridge and a bottle of water daily.
- Verified traveler (8/5): - STAFF WAS VERY FRIENDLY AND ACCOMMODATING. I WAS GIVEN A ROOM WITH A BALCONY FACING THE STREET. THE VIEW FROM THE 4TH FLOOR POOL WAS VERY NICE. NOT MUCH TO DO AROUND. IVAN RECOMMENDED A PIZZA PLACE FOR DELIVERY AND THE PIZZA WAS NOT SO GOOD AND THEY CHARGED 5 EUROS FOR DELIVERING A 10 EUROS PIZZA THAT WAS NOT GREAT - TOTALLY OVERPRICED!
- Verified traveler (8/5): - I loved the lication. The rooms and staff were very helpful.
- Miss Julie (10/5): Lovely hotel - The hotel was spotlessly clean and the staff very, very friendly and welcoming. The room was very modern and bed very comfortable. The breakfast was plentiful and very good. The hotel is 5 mins walk from the sea and a nice promenade. The roof pool was spacious and plenty of sunbeds.
- Verified traveler (10/5): - Modern, clean, good area, staff were brilliant, lovely breakfast
- Verified traveler (8/5): - I spent a very comfortable stay at Cerviola Hotel .The accomodation was comfortable and clean at all times and tended to daily by excellent housekeeping staff. . Staff throughout were polite and extremely helpful at all times during my stay. Since my last stay a number of years ago at Cerviola I was very impressed at the vast upgrading which has taken place throughout in the interval and the degree of significant investment incurred to achieve this objective is very evident.. My intention would be to pay a further visit at some point in the future..
- Verified traveler (10/5): - Arrived quite late and there was no booking for me - but a quick call to the manager and my booking was found... Lovely clean hotel with a good breakfast variety, bus stop outside goes straight into Valetta
- Mrs.M F (10/5): Very impressed! - Very impressed with everything. We have stayed in this hotel in the past and there is no comparison. The decor, the facilities, the breakfast were all first class. Will definitely stay here again. If this is a 3 star hotel it must be at the high end. Many extras provided - bottled water daily, safe and fridge in room, towels changed daily (not necessary). Sky television for sports enthusiasts. Plus, bus stop outside hotel.
- Jeremy (10/5): Outstanding hotel in Marsaskala - This is an excellent small hotel with some splendid extras. The air-conditioning works, there is a pool on the top floor with great views, the hotel is near a bus stop (91 or 124) which takes you to the main bus terminal on Valletta from where you can take buses to anywhere in Malta - so the location is really tops. Then you can take a walk (or jog) along the front for miles if you want to (it is just one short street down from the hotel to the seafront promenade - where there is another bus stop 93). They also have an excellent taxi service, great complimentary - all you can eat -English breakfast and for only 10 Euro a limited menu dinner. There is a shop (owned by the hotel) connected to the hotel and there are grocery stores nearby. Fridge and coffee maker in the room and they include water every day.
- Beata (8/5): Nice hotel - Nice hotel but double room for two adults and child was to small man at the reception wouldn't do anything for us. Overall nice hotel for one night or two no longer.
- Prince (8/5): Satisfying and pleasant - The hotel stay was very good. Nice clean rooms and friendly service and nothing much to complain. Special mention for the awesome breakfast and dinner. If I have to nitpick, 1, May be I can say that the dinner windows was very small (7 - 8.30 PM) and quite a few items were almost gone in the first 45 minutes. 2, The hotel was a little remote and going anywhere involved catching minimum 2 buses, but I knew this before and it is not the hotel's fault. I am just nitpicking may be because the public transport was slightly below expectations and made this place feel a bit remote. 3, Much more of the room floor area could have been covered in carpet. As I was there mid april, the floor was pretty cold Having said that, if I have to go again to Malta, I would again pick this hotel :)
- Verified traveler (10/5): Weekend at the Cerviola. - I enjoyed my stay.... the staff were helpful when needed. The room was good value for money. Breakfast was a lot of choice. The hotel was very clean and comfortable. 10 minutes walk from the town centre. I was only there for a couple of days due to a family funeral, but I would be more than happy to stay there again for a longer break.
- Rodri (6/5): - I accept it is low season so work was going on and I did not mind that in the least. What I did mind was being woken up at 6 am by the workers that were working in the area, who insisted on greeting each other in the corridor at 5:30/6 am. Breakfast is fine, room was very clean although there were more TV channels blocked than available? I was working, not on holiday so in the evening a few more channels would have been better. The hotel is at the top of a hill, .5 miles from the port. Locally there are shops but the area only wakes up at the weekend. Weekdays you need to walk down and then up to the "action". Some good restaurants there.
- Angela (8/5): - Staff are very helpful. Very friendly
- Zubeir (8/5): Good - All good accept hot water shower for one - hot water for one! I had to take a cold shower! The hotel reception said you have to space your showers!
- travelbob (8/5): Nice hotel.on bus routes. - Recent refurb. Needs more work to rear and sides blown concrete render and cables and piping in poor condition. Change needed to allow a proper bar/lounge area.the small bar never open.roof top bar.snacks never open.no gentle music on roof top pool area. Access to harbour area and main centre via side alley about 10 min walk. Or straight along main road.parts of alley were very run down and scattered with dog poo.
- Verified traveler (10/5): Great Value - New and very clean hotel. Receptionists and staff very friendly and knowledgeable. Nice area. Bus stop to Valletta very convenient. All in all a very positive experience!
- Pip (8/5): - Nice clean hotel handy for the harbour,restaurants , bus stop.
- Jane (8/5): Hotel close to family. - We chose the Cerviola because it was the best accommodation close to where my son and family live in Marsascala. The hotel has recently undergone a major renovation but there are still a few things required to raise it's rating. The reception and dining area are really attractive but there is a definite lack of a comfortable seating area. We had some bad weather during our stay and it would have been nice to have a lounge with TV to wait out the rain rather than being confined to your room.The rooms are nicely decorated and have good facilities however the twin beds are very hard so sitting on them during the day was uncomfortable. We could have sat on the balcony however it rained so hard that wasn't possible. The staff were lovely and when we had to move rooms the day after arrival as the first room was too noisy, this was quickly rectified. People have complained about the breakfast, I think for what the hotel charges per night this is totally unreasonable. Cereal, fruit, yoghurts, cold meats, full English, tea, coffee, fruit juices and croissants what more could you expect? I have down graded cleanliness merely for the room, unfortunately the floor of the balcony wasn't swept and therefore the bedroom floor was constantly dusty! I think the bedroom floors should be dusted daily, especially as there is building work going on right next door. On getting out of the shower your feet immediately didn't feel clean. This is being very picky, the hotel is excellent value.
- Mike (6/5): Ok nothing awful or brilliant - Average accommodation buf served a purpose
- Deborah (10/5): A little gem in marsaskala. - Upon arrival the hotel had been recently refurbished and the hotel reception area was very impressive ( beautiful even).the first room we were given didn't have a balcony, this for us on holiday was a complete no no,so bear this in mind when booking,we ended up in what I assume was a family room and was absolutely lovely,breakfast was adequate but a bit more variety would of been a bonus,maid service every day which was excellent, roof top pool which again was excellent, all in all a most enjoyable stay.
- Iain (10/5): Very nice hotel! - Stayed for a brief few hours overnight before onward travel to Gozo. Very nice hotel recently renovated with a very pleasant and accommodating night porter. Large family room with 4 beds, immaculately clean and quiet with balcony and aircon and a stunning bathroom. Good buffet breakfast both hot and cold. Would certainly recommend.
- Verified traveler (10/5): Very quiet area. Hope to visit again. - We were looking for a quiet holiday away from the normal tourist hot spots and this was just right. Enjoyed every minute. We hired a car but bus stop just outside hotel when needed.
- Maria (10/5): An incredible 3-star hotel - Spent my first holiday to Malta at this wonderful hotel where the staff, both during the day and night, were lovely and so welcoming. The hotel was very well placed in the town of Marsaskala, which was at walking distance to beautiful bay areas. Overall, me and my friends had an amazing time both at the hotel and getting to know the amazing surrounding area. Would definitely recommend this hotel!
- Alan (8/5): Very nice clean hotel - The hotel is very laid back, staff are excellent and very helpful, nice pool with lots of sun beds and breakfast was very nice.
- Michael (10/5): Best Hotel Staff you can hope for - We (family of 4) just finished our 2 night stay at the Cerviola Hotel. Throughout the entire stay every staff member went above and beyond with a smile on their face to address any question we had. To top it off, they even came to our rescue, when I had left my passport in the hotel and only realized it when I was already at the airport. I called the hotel and they were able to locate my passport and offered to rush it to me to the airport. About 20 minutes later they arrived at the airport with my passport. When I offered them 40 Euros as a Thank You for their time, effort and help, they showed true human spirit of support asking me to donate the money rather to a charity.... Left me speechless and made my day and symbolized the character of the great people of Malta ! Thank you again !
- C (10/5): - Victor at the front desk made us feel so welcomed and the staff couldn't have been nicer. The room was cleaned daily but an expert team that really cared to do a great job! The hotel was recently renovated, very nicely done. We spent 8 comfortable night here and would highly recommend Cerviola!
- Verified traveler (10/5): - Victor at the front desk made us feel so welcomed and the staff couldn't have been nicer. The room was cleaned daily but an expert team that really cared to do a great job! The hotel was recently renovated, very nicely done. We spent 8 comfortable night here and would highly recommend Cerviola!
- Splodge (8/5): Decent hotel with recent refurbishment - NB - When you arrive you may ask yourself "where is the swimming pool shown in the brochure?". There are no signs. Get in the lift and go to the highest floor, you'll find it there on the roof. There are great views from there but just be aware with small children. Sensibly the whole roof has artificial grass which is good for grip. Good points - Hotel is recently (still finishing minor stuff!) refurbished with marble floors, glass doors etc in reception area. The buffet cooked breakfast we had daily was very decent. The bathroom in our room was all very new and our room was comfortable enough. The hotel is a short non-flat walk from Marsaskala centre and a longer but do-able walk from St Thomas's bay (try the Zion bar there) which has some small beaches. There are multiple bus-stops near for travel by bus. From marsaskala you can get a direct bus into Valetta. Bad points - The room corridors do not muffle sound and all the room doors are classic key doors with double locks so every time someone goes into there room it is click-click, bang, click. You are awakened from the time of the first person getting up with no need for an alarm clock. The TV interface is for some reason very complicated and the ability to get certain channels varied randomly. We had to call reception to understand it. Overall I would definitely recommend this hotel if you are staying in this area. If they fixed the doors it would be near perfect for the price.
- Klara (8/5): - Clean, Modern, New interior, Perfect for couple
- Doris (10/5): Almost totally new hotel - In the process of being renovated first 3 floors are finished to a 4 to 5 star standard only the top floor to go plus the roof area where the pool is. Staff were very friendly and did what you asked.
- Anthony (8/5): we really enjoyed our stay - it was great close to everywhere bus stop on the doorstep,very good breakfast, the rooms excellent
- Ralph (8/5): Only hotel in Marsascala - Very comfortable in the process of being refurbished will be very good when completed, Breakfast very good evening meal a bit limited Staff excellent Would definitely use again
- Mya (8/5): Great hotel with friendly staff - The hotel staff were very friendly and very helpful. The rooms were recently renovated so it was in a very clean and new conditions. Bus stop is just outside of the hotel to go into the town. A few mini grocery stores just around the corner. About 10 mins walk, there are plenty of good restaurants. We had a good seafood at the restaurant called Ximo which was recommended by the hotel staffs.
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