Hideaway of Rotorua

Name: Hideaway of Rotorua
Address: 436 Ngongotaha Road, Rotorua, nz

Location: 436 Ngongotaha Road, Rotorua, nz

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Tranquil Oasis in Rotorua's Heart

Set on 4 acres of lush gardens, Hideaway of Rotorua offers a serene escape with complimentary Wi-Fi and parking.

Family-Friendly Fun

Kids will love the expansive adventure playground surrounded by trees, featuring tree huts, swings, and more.

Comfortable Self-Catering Apartments

Relax in self-catering apartments with full kitchens, private balconies, and garden views.

Convenient Location

Within minutes of Rotorua's top attractions, guests can easily explore the area's highlights.

Book your stay at Hideaway of Rotorua now for a peaceful retreat amidst nature's beauty.

Important Information

Please note that there is a 4% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Key access
Food delivered to guest room
CCTV outside property
Access to health care professionals
Face masks for guests available
Television in common areas
Express check-in
Free wired internet
Playground on site
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Japanese garden

Rooms Available

Large Two-Bedroom Apartment

This large 2-bedroom apartment has 1 bedroom with a queen-sized bed and a 2nd bedroom with a double-sized bed and 2 single-sized beds. A fully equipped kitchen, living area and a spacious bathroom with a bath and a shower are provided. Double-glazed windows are included to reduce traffic noise. Please note that the price is based on 4 guests. Maximum occupancy is 6 (see Hotel Policies).

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Studio with Terrace

This comfortable classic studio unit has a queen bed, along with kitchenette and shower. The studio makes a great choice for a couple traveling alone or single companion.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Two-Bedroom Deluxe Apartment with Garden View

Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The apartment also provides guests with a barbecue. Boasting a terrace with garden views, this apartment also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 4 beds.

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Standard Studio

1 Double Bed
301-sq-foot individually furnished room, balcony with garden views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle
Sleep - Premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, yard, and safe; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking, renovated in April 2022, pet friendly

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Yard
- Premium bedding
- Separate sitting area
- Room service
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Local maps
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Mobile key entry
- Energy-saving switches
Standard Two-Bedroom Apartment

The standard 2-bedroom unit has a queen-sized bed in the 1st bedroom and 2 single beds in the 2nd bedroom. There is a fully self-contained kitchen and the bathroom has both bath and shower. Double-glazed windows reduce traffice noise. Please note that the price is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Family Room

This room has a queen-sized bed and a 2 single-sized beds in the living area. It also includes a bathroom with a bath and a shower. Double-glazed windows in the bedroom reduce traffic noise. A sofa bed is provided in the living area. Please note the sofa bed is suitable for 1 adult or 2 small children.

Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Deluxe Family Room with Spa Bath

Escape the city and enjoy a relaxed garden stay at Hideaway Lodge, Rotorua, where alpacas and open green space add a little farm-style charm. This spacious family apartment is a comfortable option for a family with 2 children or a group of up to 4 adults. Modern in style and thoughtfully laid out, it also features a spa bath for a little extra comfort during your stay. Fully self-contained, the apartment includes a private entrance, ensuite bathroom, and a well-equipped kitchen. Outside, a private deck with outdoor seating looks out to the garden and alpacas, creating a peaceful place to unwind. Guests also enjoy high-speed Wi-Fi, USB ports, a Smart TV, and parking right outside the apartment.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe King Studio

Escape the city and enjoy a relaxed garden stay at Hideaway Lodge, Rotorua, where alpacas and open green space add a little farm-style charm. This modern and comfortable apartment is ideal for couples or solo travellers, featuring an extra king bed and space for up to 2 guests. Designed for a relaxing stay, it offers a warm and peaceful setting with everything you need close at hand. Fully self-contained, the apartment includes a private entrance, ensuite bathroom, and a well-equipped kitchen. Outside, a private deck with outdoor seating looks out to the garden and alpacas, creating a lovely spot to unwind. Guests also enjoy high-speed Wi-Fi, USB ports, a Smart TV, and parking right outside the apartment.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Triple Room with Garden View

Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the fully equipped kitchen. The triple room also offers a barbecue. The spacious triple room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Triple Room with Garden View

Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The triple room also comes with a barbecue. The spacious triple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
One-Bedroom Apartment

This apartment includes 1 queen-sized bed in the bedroom and a single-sized bed in the living area. It also includes a fully equipped kitchen and a bathroom with a bath and a shower. Double-glazed windows in the bedroom reduce traffic noise. A sofa bed is provided in the living area. Please note the sofa bed is suitable for 1 adult or 2 small children. Please note that the price is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation
Classic Two-Bedroom Apartment

Offering a private terrace with BBQ facilities, this spacious, well-equipped apartment consists of two cozy bedrooms and private bathroom. Bed configuration is of 1 queen-sized bed and 2 single beds. Please note that the price is based on 4 guests

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Barbecue
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Single-room air conditioning for guest accommodation

Guest Reviews

Priscilla (10/5): -
Maria (10/5): Pleasant stay, great for families - The facilities were clean and had all we needed for a short stay with a young family. Very short drive to the city centre and close to activities like skyline. Alpacas and sheep friends were a massive bonus and the kids loved it
Erico (10/5): -
Elliott (10/5): Really enjoyed the stay and feeding the alpacas was great! - Everything was great All was good
Yu Ting (10/5): -
Dorothy (9/5): Overall i strongly recommend staying in Hideaway Rotorua - Rooms are tidy and clean 😁 No heater inside the rooms during cold days..
Marion (9/5): Hébergement au calme - Chambre spacieuse, coin cuisine parfait, terrasse et espace vert agréable. situation parfaite au calme proche de nombreuses activités de rotorua. Besoin de la voiture pour aller dans le centre mais il est à moins de 10 min. Petit coup de coeur pour la brebis
Elisabeth TAUTU (10/5): - L'endroit... La nature avec animaux ..... Le calme ... L'emplacement ( pas loin des activités) et L'accueil... R.A.S
Daichi (8/5): - 無料でアルパカと羊への餌やりをできたのでちょっとお得感があった。部屋も広くて綺麗だった受付オフィスが工事中で仮設なので、ちょっと場所が分かりづらかった
Lucy (10/5): Quiet and clean rooms - Cleanliness of the room, quiet, modern rooms No door to separate main bed to lounge.
Corinne (10/5): -
Julia (10/5): - The llamas and lamb were cute.
Ian Jeremy Dean (7/5): - Value for money Slight smell of mould when entering the first time.
Julia (10/5): -
Veronika (8/5): Hezké, praktické ubytování s možností kontaktu s lamami. Doporučuji. - Praktické umístění na cestě. Vše v pořádku.
Nurul (10/5): This was one of the best vacations I’ve had to date - Everything exceeded expectations. I’ll definitely come back again
Nicola (10/5): - Nice and quiet location, not too far from any of the places to visit, the alpacas and sheep were on there best behaviour too, great for families with kids and adults too
Claire (9/5): - Amenities - great to have a kitchenette and a playground N/a
Jiayu (10/5): overall is very satisfied, location is good too. - Kids loved this place. They love the alpaca living there, and thanks for the staff gave them some free alpaca foods. The facilities is old.
Satoko (10/5): - Room was clean and comfortable! We will definitely stay again!
Denize (8/5): -
Dimitra (8/5): -
Natalia (10/5): -
Fatimah Naquiah (10/5): -
Craig (7/5): Good stay. Matai Village hungi a must - Good location. A few kms out of town but no smell They are building new cabins. The ones we were on are a little old
CHIHMIN (8/5): -
Kimika (8/5): -
Yujie (9/5): -
Yan (9/5): - Staffs were great!
Mary (10/5): Loved our stay - Stayed in the deluxe 2 bedroom suite and the beds were comfy and place was clean. Kids loved the playground and animals. This has been our second stay here and we would come back again and again! Nothing. Everything was great.
Rangi Davis (10/5): Beautiful stay for my family, we used the bbq area and it was just nice to be in the moment and enjo - Loved the staff! Very approachable and answers all questions. Awesome rooms and place to be! Relaxing and awesome for families! Everything was amazing we loved it
Joanna (4/5): -
Mark (10/5): -
Jenna (10/5): Perfect! - Breakfast was amazing, the area was gorgeous, we were thrilled with all the amenities offered, and the hosts couldn’t have been more gracious and welcoming No notes!
andrew (8/5): A nice, clean room - It was nice, but not what was in the pictures. The room was super clean, but older. It was fine. There was a lot of construction at the Motel
Cécile (8/5): - Super nice manager, beds really comfortable, quiet, place was big, clean and modern. Feeding the alpaca was fun (and the sheep!) Location a bit outside of Rotorua, 10min by car to get to restaurants etc. We were in a room on the parking lot, a bit hard to get natural light into the room while staying private.
Cleon (10/5): -
XIAOYAN (9/5): - Room is spacious. Bedding and blankets were very clean. Feeding experience with the alcapa and high water pressure from the shower were bonuses for the stay. Heating is only available in the living area not the bedrooms.
Guannan (8/5): -
Marie-Michèle (9/5): - Chambre impeccable, lit et literie très confortables, emplacement facile à trouver, à 10 minutes du centre-ville en voiture. Alpagas et moutons sur place, on vous donne des grains pour les nourrir. Quel endroit sympathique!
Helen (10/5): Spacious, comfortable accommodation away from the hustle and bustle of Rotorua. - Spacious, comfortable accommodation. Loved the green space, and the paddock with llamas, sheep and rabbits! Nothing
Tyrese (10/5): Good - The staff and the animals Nothing
Kathryn (7/5): Short stay - Location was close to all attractions Our TV didn't work and not other rooms available
Greg (9/5): - Neat and tidy Good parking Comfortable bed
jungbun (6/5): - 없음 밤에 불켜진상태로 벌레가 들어와요
Liying (10/5): - 厨房可以煎扒和煮意粉，还有烤箱，有洗衣服务，农场动物很可爱，小朋友设施维护得很好。
Bella (9/5): - Alpaca
Nathalie (9/5): Très bon séjour! - Calme, propreté des chambres, confort des lits, la présence des alpagas
M (9/5): -
Nikita Anand (10/5): -
Barbara (10/5): -
Zessin (10/5): Comfortable and great location - Loved the lamas and sheep, room was a great size as well The bed was a little hard but still comfortable
Julie (9/5): - Location, very clean and loved the alpacas Nothing
Carlos (10/5): - There were alpacas, sheep and rabbits in the property. The room was very clean and spacious.
Diane (8/5): Agréable - L’emplacement La présence des animaux Le parking Le service quotidien : lits à moitié fait. Simple changement des serviettes et sortie des poubelles
Wei (7/5): Oveall, I really enjoyed the stay. It’s very good value for money. My kids loved it. - Friendly staff; Clean; My kids loved feeding animals; Good location. Property is a bit dated; TV did not work ( cannot change Chanels); Little bit noisy, as my bed room is quite close to highway.
Sidharth (9/5): - Everything.
Timon (9/5): -
Brian (10/5): Once we found the reception all went well. Nice room and shower. The Llamas and sheep were good comp - The location was perfect for us to visit local attractions. It would have suited us better to have laundry facilities in our room
Roberta (9/5): Muito boa opção. - Camas extremamente confortáveis. Excelente para crianças. Acesso ao banheiro unicamente pela suíte.
MARCELO (8/5): Ideal, si vas en auto, para pasar unos días y conocer la zona - Linda ubicación, si estás en auto, se puede interactuar con los animales
jungbun (6/5): -
Colten (9/5): -
Jessica (9/5): -
Guiqin (9/5): 很好 - 干净整洁，小农场很不错
MEIYEN (10/5): -
Lynda (6/5): Okay. The alpacas were cute - Affordable for 4 people. Bit rundown, tired.
Teena (8/5): -
olivier (2/5): - Vous voulez réserver une nuit du style a la campagne avec des animaux a la ferme ? Perdu ! Vous etes dans un motel au bord de la nationale il y a un parc avec 3 lamas et un mouton pour attirer les familles et voilà ! Bonne nuit en compagnie camions qui vont vous accompagner pendant tout vos rêves ... éveillés 🤣 Le motel était loin d'être plein et on nous a octroyé le privilège d'etre bien au bord de la nationale alors que des logements devaient etre bien moins pire en face de l'enclos avec les 3 lamas-pour-touristes. Et ca construit encore de l'autre coté. Ca marche vraiment bien ce plan !
Yuen Man Lisa (10/5): -
Ankitha (9/5): -
Jessica (6/5): We enjoyed our stay and the setting, however felt that the room (large 2 bed) could do with some investment, particularl - The playground and alpacas were great for the kids. The location was good with a supermarket close by but more peaceful than being in the city centre. The beds were comfortable and we enjoyed a coffee on the deck in the sun in the morning. Although it was more peaceful than the city, the road is close and you can hear it from the room. The cooker hob only seemed to have one setting (very hot) so wasn’t easy to use. We stayed in the large 2 bed, which had single glazing in the main living space so there was bad condensation in the morning. The shower door got stuck when opening or closing. Some of the other rooms seemed to be newer and there were other new rooms being built so these may be better spec.
ChunMei (10/5): - Staff very friendly and polite, very helpful. Kids very happy playing at the playground and feeding alpacas and sheep.
José (9/5): Lovely place. Great staff. - Location from the main attractions in and around Rotorua. Great facilities with lovely Alpacas which you can feed. We asked for a change on beed sheets and one towel as the place was a little bit too humid and because the door sign fell off the door due to the windy conditions of the day we were not offered with the service.
Tiff (9/5): - Friendly staff and adorable alpacas & sheep!
CHRIS (8/5): -
Sonja (8/5): Ein schöner, ruhiger Ort zum Entspannen - Wir haben bei Ankunft sogar ein Futterpäckchen für die liebenswerten Alpakas bekommen. Das Zimmer war sauber und gut ausgestattet. Es gab nichts zu bemängeln
OiMeng (8/5): -
Seong Voon (6/5): Not to expectation - The alpacas feeding for the kids and location. The accommodation was pretty dated and the wear and tear is obvious.
Tali (10/5): -
Andrew (9/5): - Lovely new Clean fresh looking units. Very comfortable beds I thought the TV remote was a bit difficult to navigate.
Michèle (9/5): - The modern rooms are very nice and confortable, the staff is friendly and supportive. The not (yet) renovated rooms are clean but old.
PSWG (6/5): Rotorua stop over - Easy to find and room had the basics required for a good night's sleep. And we all slept well. Good value. Very basic. By a main road. When they warn you about the flies and keeping doors shut and lights off they mean it! They didn't bite, but there were millions of them. They still got in the room, and they filled the car. This was after dark, during the day there was nothing. In Rotorua, we saw none.
Courtney (10/5): Alpacas at your door step - Loved the Alpacas, Sheep and bunnie this was super special and unique Nice room: large, clean, bright, comfortable
Catrise (9/5): - The place is clean and comfortable. It kept us warm during the rainy weather. My niece enjoyed the playground and the alpacas so this place is definitely recommended for families with kids.
Anthony (6/5): -
Soo Ming (8/5): -
Dariusz (9/5): -
Vavaro (9/5): -
Ding Xiang (10/5): Good stay! Super cute animals that you can feed. - The location is actually perfect if doing activities near by such as tree canopy tour, kiwi hatchery and Mitai Maori village experience. The alpacas and sheep were super friendly and cute, free snacks from the hotel to feed the animals. Room is spacious and comfortable. There is a laundry room that you have to pay to use. Nothing.
jankovska (10/5): - Playground and pets
Eduardo (10/5): -
Angela (9/5): - Feeding alpacas was a great way yo start the day.
Gustavo Alberto (8/5): Buena experiencia - Muy cordial atención, nos hicieron un upgrade a una habitación con 2 dormitorios cuando habíamos reservado con una sola. Las alpacas y que te den comida para darles. La construcción de ese tipo de habitaciones es algo vieja y poco atractiva.
sampson (10/5): Great family stay - Friendly staff. Warm tidy accommodation. Great for families. Kids loved the alpacas
Caterina (6/5): - It needs some impromevents in the quality of the bathroom, where there was some mould. The price requested for a night was pretty premium, therefore I would expect premium features.
Abbie (10/5): -
Ching (9/5): -
Philly (10/5): -
Adélaïde (10/5): Pratique et très confortable - Bâtiment refait très récemment (chambre 14), literie et douches excellentes, et les équipements pour cuisiner sont très appréciables! Nourrir les alpagas devant la chambre fut un merveilleux souvenir !! (un petit sachet de granulés vous sera remis à votre arrivée)