Hampton Inn Greenville/I-385 Haywood Mall, SC

Location: 255 Congaree Road , Greenville, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Key card access
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Queen Room with Two Queen Beds

  This room features a small refrigerator, microwave, and coffee machine as well as a desk, flat-screen TV, and bathroom with shower. Free WiFi is also included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• King Room with Sofa Bed - Non-Smoking

  This room features a small refrigerator, microwave, and coffee machine as well as a desk, flat-screen TV, and bathroom with shower. Free WiFi is also included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Alarm clock
  • Sofa bed

• King Room with Sofa Bed - Hearing Accessible

  This accessible room features a small refrigerator, microwave, and coffee machine as well as a desk, flat-screen TV, and bathroom with shower. Free WiFi is also included.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Video
  • Sofa bed
  • Privacy curtain

• Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Accessible/Non-Smoking

  This room features a small refrigerator, microwave, and coffee machine as well as a desk, flat-screen TV, and bathroom with shower. Free WiFi is also included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• Deluxe King Room with Sofa Bed

  This room features a small refrigerator, microwave, and coffee machine as well as a flat-screen TV, desk, and private bathroom with a shower. Free WiFi is also included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Alarm clock
  • Sofa bed

• King Room

  This room features a coffee machine, desk, flat-screen TV, free WiFi, and a bathroom with shower.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

Guest Reviews

• Poe (8/5): -
• Becca (10/5): Great stay awesome manager - Good breakfast clean and safe Nothing
• Marcel jr (10/5): Très bien - Personnel souriant et courtois
• Nick (10/5): - Super friendly staff and very clean
• Michael (10/5): -
• Janet (9/5): -
• Montreze (9/5): -
• Cheryl (10/5): - Well prepared.. Nothing
• Michael (10/5): -
• Mary (10/5): -
• Joy (8/5): - Good location, clean with friendly staff. The beds and pillows were uncomfortable
• Andy (8/5): -
• Mark (1/5): Worst experience I've ever had in my 60 yr life - Arrived at 2pm. Was under the impression no rooms were ready because we arrived 1 hr early. Front desk kept asking if I would take a King room. I told them absolutely not. Finally as 3pm approached they told me they rented all the rooms with 2 queens and they couldn't honor my reservation I made over 1 month ago. Unbelievably disappointing experience.
• Tracy (9/5): -
• Milixa (8/5): - Everything Everything
• Gloria (9/5): Enjoyed the stay, will stay here again when in the area. -
• Jesus (10/5): -
• Pamela (9/5): Restful and pleasant - The breakfast was good, however it lacked variety. I had waffle, boiled egg and potatoes. We had clean spacious sitting arrangements. Lack of variety in selection of breakfast foods..
• Matt (9/5): - Location Could have had a better variety of breakfast, the third day of my stay there was only 1 piece of break and 2 muffins left and has sausage several days
• Debra (7/5): -
• Brooke (10/5): Great place to stay for our soccer team!! - Close to everything we needed!! Clean! Friendly staff. Great price and accommodations were above and beyond putting up with a rather large couple of groups. Would definitely stay here again! Nothing. Everything was great!
• Paul (9/5): Always an enjoyable stay at Hampton Inns. My first choice when I travel. - Very good Nothing to complain about
• Cheri (10/5): -
• Akins (10/5): Thank you - The breakfast was amazing. The rooms was very clean.
• Griner (10/5): -
• Noreen (10/5): We had a wonderful stay at the Hampton Inn Greenville SC Haywood Mall. I would recommend. - Hotel is spotless, room is comfortable. Breakfast is great, staff is wonderful. The location is great. Free park, wifi, breakfast is in price. Coffee and tea is always available and spotlessly kept up. There was no safe. No shuttle. Booking.com price.
• Donna (9/5): -
• Jan (10/5): -
• John (8/5): -
• Sharon (10/5): Clean, comfortable & friendly & helpful staff. - Comfortable sleep & friendly staff.
• Garren (10/5): -
• Michelle (10/5): - My husband and I traveled with our dog. We stayed in a pet friendly room. There was no “dog smell” to the room at all, ZERO! No dog smell in the hallway either. A perfect place to stay.
• Mark (10/5): - The Hotel was nice and clean!!! The rooms were very new and clean!! Thank You - We did enjoy stay The lobby, elevators and hallways were very warm, almost hot. Midnight staff parks right in the unloading area and seems to crowd that space.
• Bradley (10/5): - Good hotel
• susan (8/5): - Being to close to the busy highway. Very noisy.
• Marty (10/5): - Wonderful hotel. Spotlessly clean, comfy beds, and roomy bathroom. Staff was polite, and helpful. Very quiet. Plenty of parking, and lots of food options down the street.
• Marc (10/5): - The hotel was very clean, and the staff were awesome. Request an even number room, because the odd numbered rooms face an interstate. This made for a noisy evening.
• Martha (9/5): -
• Sara (10/5): - Everyone was wonderful.
• Laronda (10/5): - This was an outstanding stay here in SC! My husband and I hated to leave! The staff was friendly and the room was great! Really enjoyed the layout of the rooms, the view, and the quietness. I hands down recommend anyone stay here when visiting. Thanks Hampton Inn Greenville!
• Nalah (8/5): -
• Stephanie (10/5): Excellent - It was amazing! The staff was caring and friendly. Breakfast was very good. I give it 2 thumbs up!
• Brad (10/5): - Property has been nicely remodeled and is conveniently located off I385. Staff are very helpful and friendly, breakfast attendant was especially sweet and helpful. Only negatives are: shower curtain (inside) was dirty, floor was very dirty in breakfast area, tables in food area need to be fully cleaned top to bottom, and water in shower never got hot.
• Edward (10/5): - Great!!!!! Quiet, safe, and friendly!!!!
• Franklin (10/5): - Staff was very helpful
• Barbara (10/5): I really like this hotel. Customer Service was the very best!!!!!! Such nice front desk staff!!! - Breakfast was delicious both mornings that I was there. Excellent choices of food served. The chairs were a bit uncomfortable. Would be nice to have recliners in some of the rooms, because I have vertigo and it's difficult to sleep comfortably in a regular bed. Usually sleep in a recliner. Just a suggestion.
• Paul (10/5): - Friendly and helpful staff and a clean room, everything you would expect from hotel but seldom find nowadays. Would definitely stay here again and recommend to others.
• Gary (10/5): -
• Haley (6/5): - Lots of issues here. Very loud. Bathroom was disgusting unfortunately. I checked in after my flight was delayed and thankfully checked out very quickly the next morning. Would avoid this hotel if you can.
• Joy (8/5): -
• Nouhaila (10/5): -
• NIU (10/5): -
• Chad (10/5): - It was a convient location to where we wanted to stay. The staff was amazing! The breakfast lady alone was so sweet and just the nicest person. The only thing i didnt like was how small the parking lot is.
• Johnathan H (10/5): - One of the nicest Hampton Inns I have stayed at .
• Terra (8/5): -
• Jesus (10/5): - Loved it
• soma (2/5): - Check in was good there was a nice lady in the reception at night but morning time they doesn't had good service and the room was uncomfortable specially the beds the room had bad smells I couldn't sleep all the nigh, Please don't stay here.
• Jane (10/5): - Very comfortable, great parking, personable staff. No complaints!
• Shannon (10/5): - Nicely updated hotel. Breakfast awesome & definitely made with love!! ❤️
• Iris (10/5): - Everything love it 😀
• Charles (10/5): Great stay! - It was very easy check in and out breakfast was good the room was clean! I would stay again
• Wanda (8/5): - Close to mall and shopping
• Billy (10/5): Exceptional -
• Aponte (9/5): Overall it was comfortable and a very pleasant experience. - Everyone was very nice. Hotel was very clean despite construction. Beds were extra firm and road noise was very audible
• Chris (5/5): Beware: Renovations underway - Free breakfast. Staff was friendly. Apparently they were doing renovations, which was not disclosed prior to booking. The room smelled like paint. The mattress was stiff as a board.
• Rozetta (2/5): - The bathroom had hair and a ring in the tub, the bed had stains, and
• Jesus (10/5): - Good
• Johnell (10/5): Exceptional -
• Verified traveler (4/5): Not my best choice for sure - I stayed for 1 night and had a pet with me. I was expecting the pet fee (even if it is for 1 night) of 50 USD. The receptionist just looked at me and said it is 75 USD. I was not on the mood to debate and decided to pay and recover to Hotels.com since on their website it was listed as 50 USD. After getting into the Room, TV remote not working. Was a pretty sunny and warm day, so tried to come down to the pool with kids (pool closed). Asked the same receptionist why was the pool closed and she said it opens on may and sarcastically said…you just missed that
• Carolyn (6/5): - Room was clean and staff very helpful. Clientele was not travelers like in past but appeared to be construction workers. Felt safe and area was nicely maintained. Some furniture in dining area needed replacing. Food area was excellent and kept food hot and available at all times.
• Geraldine (10/5): Exceptional - Our room was clean. Had everything we needed. Great location.
• Verified traveler (8/5): - No cups for coffee maker. No extra roll of bath tissue. Convenient location.
• Melinda (8/5): - Welcoming and friendly staff
• Lisa (8/5): Very good -
• lester (10/5): - Your hotel and staff are amazing. It was a little confusing to find the correct drive to enter the property. Otherwise very pleased with our stay.
• Kimberly (8/5): - Our door didn't open or close easily. Took a lot of effort. Furniture was old, dirty and second rate. Carpet was shabby and patchworked together. Mattress was old and soft. An old and dilapidated hotel that needs significant upgrading and remodeling. Not up to the standard I expect out of a Hampton Inn. Staff were fine, it was the over facility that was old and in need of an upgrade. Won't stay at this hotel again.
• Whetstone (10/5): Exceptional - Convenient to the Greenville Convention Center for our event. Clean, comfortable and breakfast was good.
• Sarah (10/5): - It was newly renovated on the 5 th floor and was comfortable, clean and the shower was great (did not run out of hot water and had great water pressure. The bathroom amenities smelled good and the shampoo did well for my hair. The complimentary breakfast was great.
• Amie (10/5): - Very clean and up to date! No complaints!
• Corrie (9/5): Good weekend stay as always clean and refreshing - Never a bad experience at Hampton Inn.
• Andrew (9/5): The staff was very friendly and professional!!! - The breakfast was excellent!!! N/A
• Myrtle (1/5): It was horrible - The location Horrible communication No room service No amenities
• Verified traveler (6/5): - Broken dispenser in tub. No tissues
• Karyn (10/5): - All front desk staff were excellent! The room is a little tired but renovations are underway. Bed was comfortable, shower was hot, coffee was passable. Really should be using Warpath Coffee for a delicious cup of coffee. It looked like employees were all striving for excellence! Bravo! Absolutely would stay there again.
• Taleigha (10/5): I love this hotel , the staff and the comfort of the rooms . - Everything I loved everything
• Whetstone (10/5): Exceptional -
• rick (8/5): - Room was clean but the pillows were horrible. Best to bring your own. I have stayed at multiple Hamptons and they are all the same. Breakfast was good but could use a few more options.
• Derriyon (10/5): Exceptional -
• Amy (10/5): - We were in town to see Monster Jam and it was a very nice hotel. The gym area had a good selection and my son's favorite part was the continental breakfast. The all day coffee bar was really great!
• Randy (10/5): - Overall appearance,staff,experience was great!
• Clarence and Ann (10/5): - The staff are excellent people!
• Robinson (10/5): Awesome - Clean , comfortable, close to everything. Great customer service. Nothing
• Chad (10/5): Exceptional -
• Victoria (10/5): Exceptional -
• Grainger (10/5): - Very convenient
• Stephen (4/5): Disappointing - Next to noisy motorway so had really poor sleep
• Arlene (8/5): Very good - Dirty washcloth was in the shower
• Amanda (8/5): - Property was clean and convenient to shopping. Breakfast could have been better but wasn’t terrible. The lady re stocking the food was great and front desk was very helpful. Overall great stay.
• Brandon (2/5): Stolen speaker - I left my speaker in the room and called about 4 hours and they said they had it. 7 hours after I left my friend went by to pick it up and it “disappeared”.
• Elizabeth (4/5): - Check-in was very frustrating. We had just been through a crisis situation And couldn’t arrive until after 3 AM. The receptionist was doing the “audit” and so couldn’t check us in. We had already paid in advance online, she needed to swipe our credit card and couldn’t do it because the computer was occupied. She did not seem to be able to accommodate us just needing to get into our beds. Also, the toilet was Running and not flushing right. We fixed it ourselves. And the cleaning people came in at about 9:30 AM instead of just waiting until we checked out at 11. The breakfast was mediocre at best.

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