Holiday Inn Express Hotels & Suites Cuero by IHG

Name: Holiday Inn Express Hotels & Suites Cuero by IHG
Address: 3371 North Esplanade, Cuero, us

Location: 3371 North Esplanade, Cuero, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Comforts and Convenient Amenities

Free WiFi and Outdoor Pool: Stay connected and refreshed with complimentary WiFi and a relaxing outdoor pool at Holiday Inn Express Hotels & Suites Cuero.

Cozy Rooms with Essential Features: Enjoy cable TV, a coffee machine, and a hairdryer in each room for a comfortable stay at Cuero Holiday Inn Express Hotels & Suites.

Convenient Location and Services: Benefit from a 24-hour front desk, free parking, and close proximity to Cuero Community Hospital and the Municipal Airport during your stay.

Book your stay at Holiday Inn Express Hotels & Suites Cuero for a seamless blend of comfort and convenience.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
CCTV outside property
Screens / Barriers between staff and guests for safety
Face masks for guests available
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Exercise/lap pool
Secured parking
Swimming nearby

Rooms Available

Standard Queen Room with Two Queen Beds and Tub - Mobility/Communications Accessible

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room provides a wardrobe, tumble dryer, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Standard King Room - Communications Accessible

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hearing accessible
One-Bedroom Double Suite - Non-Smoking

A cable TV and coffee machine are provided in this room. There is also a separate seating area. The private bathroom includes a hairdryer.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 47-inch TV with premium channels, pay movies, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- MP3 docking station
- Room and bed type depend on availability check-in
- Bedsheets provided
- Accessible bathtub
- Desk chair
Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 47-inch TV with premium channels, pay movies, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Roll-in shower
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- MP3 docking station
- Room and bed type depend on availability check-in
- Bedsheets provided
- Desk chair
Standard Room, Multiple Beds, Accessible (Communication Accessible)

2 Queen Beds and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 47-inch TV with premium channels, pay movies, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- MP3 docking station
- Room and bed type depend on availability check-in
- Bedsheets provided
- Desk chair
Suite, 2 Double Beds, Accessible (Communications, Mobility, Access Tub)

2 Double Beds
Internet - Free WiFi and wired internet access
Entertainment - 47-inch TV with premium channels, pay movies, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- MP3 docking station
- Room and bed type depend on availability check-in
- Bedsheets provided
- Accessible bathtub
- Desk chair
Suite, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower)

2 Double Beds
Internet - Free WiFi and wired internet access
Entertainment - 47-inch TV with premium channels, pay movies, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- MP3 docking station
- Room and bed type depend on availability check-in
- Bedsheets provided
- Desk chair
Suite, Multiple Beds

2 Double Beds and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 47-inch TV with premium channels, pay movies, MP3 dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and free newspaper
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free Local calls
- Designer toiletries
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- MP3 docking station
- Room and bed type depend on availability check-in
- Bedsheets provided
- Desk chair
Standard Room

A cable TV and coffee machine are provided in this room. The private bathroom includes a hairdryer.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
King Suite with Sofa Bed - Communications Accessible

Accessible features like wider doorways and grab bars are installed. A cable TV and coffee machine are provided in this room. There is also a separate seating area. The private bathroom includes a hairdryer.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
King Suite with Sofa Bed

The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The suite features a wardrobe, tumble dryer, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Standard King Room with Mobility Accessible Roll-In Shower

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, tumble dryer, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
King Suite with Mobility Accessible Roll-In Shower

Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features air conditioning, a tea and coffee maker, a wardrobe, tumble dryer, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Double Suite with Mobility Accessible Roll In Shower

Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Suite with Two Double Beds - Hearing Accessible Tub - Non-Smoking

The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The suite features a wardrobe, tumble dryer, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hearing accessible
Standard King Room

A cable TV and coffee machine are provided in this room. The private bathroom includes a hairdryer.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Standard Room with Two Queen Beds

A cable TV and coffee machine are provided in this room. The private bathroom includes a hairdryer.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower

An accessible roll-in shower with grab bars is installed in this room. A cable TV and coffee machine are provided. There is also a separate seating area. The private bathroom includes a hairdryer.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

Accessible features like wider doorways and grab bars are installed. A cable TV and coffee machine are provided. The private bathroom includes a hairdryer.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed

Guest Reviews

Sabrina (10/5): - cleanliness comfortable bed and good staff
Linda (10/5): The property was great and the town is small and definitely lacking in restaurants. Only choice bein Mexican food. - Well located great staff. There were no good restaurants around close.
Vanessa (10/5): -
Danielle (10/5): Enjoyable Family Weekend - All of the staff we met was so sweet. The front desk lady Summer was the absolute best.
Claude (10/5): -
Moore (8/5): -
Jacob (5/5): -
Alisha (10/5): Good over all - It was nice desk lady at night was nice the lady in the breakfast area was rude , couldn’t get milk because she already put 6 out be for real that’s a big place need more than six lady other than her rude behavior, we I joyed it The rude lady
Araceli (9/5): Excelent service ! - Clean, friendly staff I liked everything
Joe (10/5): -
Eric (10/5): -
McGarrah (9/5): -
Taylor (10/5): -
Audrey (7/5): - I liked the young man at the front desk. He was very professional, helpful and listened to my complaints. The room was clean and the beds were comfortable. The water pressure in the shower felt like I was going through a car wash I felt so clean. When we went up to our room there was a man already in there with his stuff laid out everywhere. I was completely in shock because we had just checked in assuming our room would be empty. Thankfully he was nice and understood the hotel had made a mistake. We went down stairs and the nice young man put us in a new room. I had to walk down stairs to get wash cloths because there was none in the room. Also the next morning around 7:30 we were woken up by house keeping trying to come in the didn't knock or anything. Thankfully we had the extra lock on. I opened the door and they walked back and said they thought we were gone even though check out wasnt until 11.
Rosalyn (7/5): -
John (8/5): - It was clean, and nearby our destination. It was not what I expected from Holiday Inn. It was definitely an older property. The shower was very slippery when wet. It could use some more, or newer, anti slip grips on the bottom.
Ronnie J (9/5): -
900lauraleem (10/5): Night Auditor - Night auditor Ariana was exceptionally pleasant. After traveling at least 4 hours and arriving at midnight, she went above and beyond to make us feel welcomed.
Pete Garcia Jr. (9/5): - Front desk staff was excellent A little to far out from town
Brasia (10/5): -
Haley (9/5): - Very comfortable beds and cool rooms.
Orlando (8/5): -
cheryl (10/5): Great customer service - Staff was friendly and attentive. Everyone was helpful, friendly and accommodating.
Verified traveler (6/5): Quero, TX. overnight stay - No ice machines were available for drinks in our room. There were small (1") roaches in our room. Complimentary breakfast was a good perk.
Verified traveler (6/5): Breakfast n cats - The bed was very comfortable. However, the breakfast was very disappointing. I raved about the food to the friends that also booked rooms and the pancake maker was not working, the biscuits were almost burnt, no bacon, and the gravy was dried up on the sides of pan. Also, as we pulled in the parking lot to ck in we counted 6 cats. When we returned at night we counted 12 cats roaming around.
Charles (10/5): - The staff made us feel welcome & made sure we were comfortable & didn't need anything Everything was great!
Albert (4/5): - When I arrived to check in, no one was at the desk. Then when they looked up my reservation it had been canceled. The clerk was able to find my family a room. When we got up to our room the key card didn’t work and the clerk determined it was a battery issue and was going to fix it. As they’re fixing it we find that the room is already occupied!
Maria (10/5): - Great location area!
Steve (8/5): Overall this site was comfortable and convenient. - The breakfast was fresh and very good. My coffee was not replaced after I used it the first day. The 2nd morning I had to go down to the breakfast area to get coffee.
Carly (10/5): -
Van Meter (7/5): The room was overpriced. Marriott is cheaper. - The breakfast was good. There was no service on the 4th of July. The shelf in the bathroom was dirty and dusty. Had to ask for towels and for trash to be removed after 3 days of stay. Hallways were hot
Christina (10/5): This place was very clean and very comfortable loved staying there plus there pool super clean great job maintenance on - Very clean ! There was nothing i didn’t like
Crane (10/5): - Great stay!
Tiffany (9/5): Superb -
Michael (8/5): We enjoyed our stay with our granddaughter swimming - It was great The food
John (10/5): I got what I paid for. Good work. - Staff member at desk on arrival was very professional. Breakfast cook was nice and engaged in conversation with me. She asked me if everything was good.
Elizbaeth (10/5): - The staff was absolutely amazing, they were so nice and helpful ❤️
Sharon Athans (6/5): - This facility is warn. So the carpeting water pressure and lighting was poor.
Shelby (10/5): - Good stay
Robert (10/5): - Excellent service
Verified traveler (10/5): Great choice - Very clean and staff was very attentive and friendly.
Cash Money (10/5): - Na
Tammy (10/5): Worth the stay. - The room we stayed in was a great clean room. We had no issues and staff was extremely friendly and helpful. Breakfast was delicious. They actually had a small buffet! The beds were ok, just not as soft as i like. But i would definitely stay again.
Dale (10/5): Exceptional - Breakfast was fine and location was perfect
Theresa (6/5): - Found bugs in our room!
Joe (8/5): I would prefer staying there over any of the other facilities in that area - Kitchen staff and front staff greeted us daily and helped us make the most of our stay. Summer made our day with a smile and a hello everytime she saw us. She always asked if we needed anything and also would give us information on local food and things to see and do. She treated us with respect and even remembered us from our last stay a year ago. She was always so friendly to our grandkids and would inform them about local animals and insects, which was very helpful to a group that comes from up north and doesn't deal with biting things. Amber was the dining area person. She was so friendly and always made sure that we were being taken care of. Our grandkids loved the breakfast items that she provided. One of my grandkids stated on the last night, oh no, we are leaving very early in the morning and we are going to miss the great breakfast and Amber's smile. The housekeeping staff was not as friendly and really didn't interact with anyone. I know that it is a hard job and we appreciate what they do. The first 2 days were great. I told the housekeeping supervisor that whoever she had on those first 2 days was awesome in cleaning and changing items in our room. The next 4 nights were not good. It didn't even seem like anyone checked on us. We had to get our own towels and take out our own trash. After speaking with the front desk, they said that they would get a message to her. Apparently they followed through because on the last 2 nights, housekeeping again did a fabulous job. Just seems like they need a little nudge on follow up. It wasn't dirty or lots of smells. They actually kept everything looking veey nice through the facility they just need a little help on rooms. Great stay though.
Joe (8/5): Very good - We had a staff member named Amber that was really nice. She made sure that there was always plenty of options to choose from and made us feel like we were in our own kitchen. The food was always warm and tasty. Amber checked on us consistently and made sure that the equipment was working properly and had a very friendly attitude. She made our grandkids feel safe as they sat and enjoyed their breakfast. She kept her area clean and inviting and greeted us with a smile every morning. She is a great asset to your company and deserves our many thanks for making us feel at home. You have a very strong welcome team in Summer and Ariana. They greeted us with a great welcoming smile that made us feel like they were glad to have us stay. They spoke with us daily and asked us how our stay was going and if there was anything that they could do for us. We can't express how much at home they made us feel. Even though we just met them, by the time it was time to go, we felt like we were leaving some new friends behind. They didn't just talk to us because it's part of their job, they really showed interest in how they could make our stay in the area more enjoyable by sharing information on places to visit. We were always greeted with good morning and welcome back did you have a nice day. Even though you are building a strong team, the only down side is that housekeeping services were a little weak. The first day we were here, we had a great experience with how our room was kept. Unfortunately, the next several days we were having to take our own trash out and go downstairs to get our own towels etc. I did compliment the housekeeping supervisor on on the first day. I told her that whoever provided services on the first day was exceptional. It didn't go too well after that. I understand that the new staff are learning but they should at least try to get strong on the basics and build on that. It wasn't dirty, just weak on follow up.
Bryan (2/5): - I booked a room and 5 days prior to arrival got very sick. I tried to change my reservation and the hotel refused, took my money, and I didn't use the room. Now I'm healthy again, and going to Cuero, TX, but I'll be using a different hotel.
Verified traveler (10/5): - Staff was very kind and helpful. The hotel itself needs a bit of attention. But nice short weekend stay
Mark (10/5): - Good for an overnight , not an extended stay.
Marshall (10/5): - Every thing
Chris (10/5): - grest time
Steven (10/5): Home from home - Nice place to stay and friendly staff
Ernestine (10/5): - Clean friendly staff breakfast good
Maria (10/5): Exceptional -
Melissa (10/5): - Perfect for what we needed. Nice and clean. Friendly staff. Best option in Cuero.
Soliz (6/5): Pleasant - It was clean, staff were great! Hotel sign was very hard to see
Tequila (8/5): Very good -
Carson (7/5): My stay - the staff was nice and helpful.the breakfast was real and not just cereal and milk. wish I had more to put nice but my stay was only overnight. I didn't hang out enough in the room. I wasn't there long enough to hate anything.
Ron (10/5): - Nice place
Barbara (6/5): OK - Location Bed was uncomfortable and linens stained
Verified traveler (8/5): - Checking was easy. There was no tv remote in room so husband called desk & one was brought up. Tv kept going out so he called again & someone came up to check on it & maintenance guys phone was blowing up so we found out Internet was out in area. Bathroom floor was dirty & tub had a chip in floor. Husband pulled out ottoman and pile of dirt. On the positive room curtains kept room dark for our sleep ins, bed comfortable & a/c cold.
Jason (10/5): Summer was great! - Great stay. Summer at the front desk was awesome!
Stacy (6/5): Not as good as most stays at this location! - We always stay at this location when we come to Cuero and it’s usually great! This time it wasn’t as good. There was something wrong with the bed and the soap/shampoo/conditioner holders were off the shower wall and setting on the back of the tub. The shampoo dispenser was broken. We still slept great and were able to shower. I didn’t report it until check out time. When I tried to tell someone, no one was at the desk so I took a card and called. I would have told them when we got there but didn’t want to be moved from the first floor.
Angela (9/5): Superb -
Donald (10/5): - Kids out in the pool of employees who work there u supervised. Old furniture in the rooms.
ralph (6/5): - The property seems fairly new and attractive. The windows on the 3rd floor and on which we stayed looked out on rural fields, very pleasant. The type of room we had reserved was not available when we checked in and when we checked out, there was no one to be found to check us out. The toilet paper in the room was the cheapest I have ever seen and almost unusable.
ritalynn444 (10/5): The Best In Town - Our visit has been wonderful- we always have what what we need here- housekeeping is attentive - Jalynn checked in for towels and I met Laura because I always see her smiling while she works- breakfast is hot and fresh everyday and my children & I feel safe here with someone at the front desk 24hrs a day. Def the best experience in town.
Sunny (10/5): Exceptional -
Rick (10/5): - Nice and quiet
carol (10/5): - We we’re able to get in early.
Robert (10/5): - Holiday Inn was amazingly clean. The staff was super friendly and helpful. We will definitely be going back!!!
Tawana (10/5): Exceptional -
Tawana (10/5): Exceptional -
F643QDmarya (2/5): Not Pet Friendly as posted on website - Please know before booking, this hotel is NOT pet friendly. Their own website says they are and they are listed as one of the best pet friendly hotels in Cuero. Please call before booking. General Manager says they are not pet friendly! Please call before booking.
Estefana (1/5): Bad - Nothing very unsatisfied with this hotel Was over charged for my room charged 4 times pluse 26.00 on top of that . Was put in a room that was not cleaned ughh the worse experience in my life with my grandkids and cousins we were there for a family passing away.
Mayda (2/5): - Room was dirty, trash sat 2 days outside my door, hallways smelled like mold, staff was not that friendly or welcoming. Was given the wrong room twice !!
John (8/5): Another day a different room - Had a good stay, had some extra requests of staff to which they cheerfully responded, My only issue with the stay was hallway noise into the room. A lot of young kids there just being kids ( which is fine ) but too much of their enthusiasm was heard in the rooms.
Dianne (4/5): - There was not a room available for our reservation.
Kimberly (10/5): - Room was clean, water was hot, and breakfast was good! Staff was friendly.
James (7/5): Shower was held together with a plastic tie - Good Shower
Verified traveler (4/5): Big disappointment - We stayed at this hotel because our boys had a baseball tournament weekend in Cuero, TX. So the team all stayed here. I had booked 2 rooms for our family weeks before, like as soon as we knew we were signed up. Upon checking in we find out one room is upstairs the second is downstairs not together not even on the same floor. That was the first disappointment. Our view was a wooden fence, second and more disappointments. Phone’s & tv didn’t even work in the room. We had to go to the Lobby to watch our pay-per-view boxing match that many men who were drinking and didn’t even know got to view for free. We noticed a bad smell so we had to ask the clerk to remove the trash because it stunk where we were sitting. Breakfast wasn’t what it used to be. It lacked of closed pastries, it was unsanitary. Coffee was cold. No waffles or pancakes. It was sad. I only grabbed a piece of fruit to go. We bought breakfast elsewhere. Parking lot was full of vultures pecking in the trash bin and sitting on a couple of cars that looked like they had been in an accident and had been parked there for sometime. The only positive thing was the bed was comfortable.
Cristin (6/5): - Property is in dire need of an update. No hair dryer in room; staff let me use another room’s wall hair dryer
Shena (10/5): Overall our stay was great!😌 - The breakfast was Good! Also liked that the Front Desk agent checked us in before 11:00am so we could leave our bags in ours rooms, & then head out to our Family Reunion. Cleanliness on the carpet near 1st floor elevator and carpet on the 3rd floor.
Catherine (6/5): - Shower attachment would not stay in place resulting in the shower attachment falling multiple times and spraying water all over the bathroom. First room we were given was not clean, beds not made, went back to front desk and was given a different type of room than what we booked. Rust spots in tub looked like blood at first glance. Towels were hung on the rail by the toilet. No towels should be anywhere a toilet that doesn't have a lid. Went to breakfast at 8, burnt eggs, gravy was old and congealed, only 2 yogurts in the cooler and an open bottle of milk along with old looking, yellowed hard-boiled eggs. Pancake machine was not set up. NO ATTENDANT the entire time we were there for breakfast eating the little food that was left. Coffee empty when we went for a second cup. Very disappointing and unacceptable.
Carie (8/5): We will absolutely be back to stay. - Super easy to get to, great people Could’ve used more trash pick up.
Edward (10/5): Very clean and friendly staff - Awesome place to stay ,close to all the places we wanted to see.
Hoang (3/5): Poor -
Verified traveler (4/5): - Checked us into a dirty room first. Loud children running up and down the second floor hollering. Foul Odor on first floor by the elevators smelled like poop sewage.
Graciela (8/5): Very good -
Rosa (4/5): Disappointing - The rooms we very clean, the bed clean and comfortable On August 24, 2023 After checking in and trying to get in our room but our card did not open the room when we went back down stairs, the front desk told us the reason it didn't open is because we had to pay a deposit that would be returned to us in a couple of days and so we would wanted you to come back down stairs., That should of been handled when we checked in. The remote didn't work so from the third floor I went down stairs for help they said it probably needed to be reset so they came to our room to reset it then later about 11:30pm the remote stopped working again so I took it down stairs again and they changed the batteries, went back up stairs and it still didn't work, went back to the desk to ask for help and the manager called someone for help on what to do and they wanted us to switch rooms ,, after a bath and already in bed they wanted us to change rooms, we didn't but the did switch remotes, they should of done that at the beginning. In the morning we were ready for a good breakfast there were No eggs at all No milk or cereal No waffles No bacon No taco food The juice machine was broken All they had was biscuits and gravy Yogurt Small Cinnamon swirls Coffee . After getting attitude from the tall young lady at front desk and all of what we had to go through we WON'T be going back..
Kevin (4/5): Read what I didn’t like - Nice people Breakfast wasn’t really available said the truck didn’t come in. They called me one he before checking in to tell me the room I wanted wasn’t available anymore. Last but not less I was over charged had to do many calls and e-mails to fix the issue.
Nicole (4/5): - The pool was dirty. The property had trash all around it. We found a dirty sock in our room that wasn’t ours. My daughter was meant to sleep on the pull out sofa (family of 5) and she was told that they didn’t have any sheets for it. They gave her 2 comforters, one with a big hole in it. The front desk worker was awesome and so nice, even though the rest of the stay wasn’t great. The room itself was mostly clean and my family said the breakfast was decent. I wouldn’t stay here again, but it wasn’t the worst place I’ve stayed either.
Erma (1/5): Did not even try to accommodate me,even tho I had all my confirmed email and I prepaid for a room - Did not let me stay even tho I had confirmation Said I had the wrong dates but it was all correct on my end had to sleep in my vehicle I got reimbursed the next day but I had all my confirmation emails with correct dates :(
Hazel (7/5): Not what I expected to be this time staying there - location My sister ended up getting bitten by bead bugs. we had to report it to the manager. Our room wasn’t clean properly. floor dirty. Front attendant had to come vacuum it and then it had a foul smell in room.
Verified traveler (8/5): Too much light coming in - Only complaint is the curtains don't close and too much light comes into the room and makes it difficult to sleep.
Juan (8/5): Very good -
Edward (10/5): Yes I will stay here again. - Weather was bad. Lots of mud carried into the hotel by oilfield workers. Surgical bootees should be provided for them at the front door as is done at other hotels.
Martina (8/5): - Expected the quality of the property to equal the cost and was disappointed
Elisabeth (6/5): - There must have been some confusion and misunderstanding about the room assignment. We had a gentleman from the front desk call us at almost midnight after being at a wedding for hours to ask my name and essentially why I was not in the room across the hall. That was a front desk issue because when we initially checked in the room we were assigned to looked half lived in and we were moved. The front desk clerk never updated the computer system and I believe they attempted to check someone else into the room we moved into. Bad for business and it could cause some frustration with your guests.