Hotel Europa
Location: Via C. Pellissier 2, Breuil-Cervinia, it
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Ski-in, Ski-out Convenience:
Located in the heart of Breuil-Cervinia, Europa Hotel offers easy access to the renowned ski slopes of the Alps and Aosta Valley. With discounts at a local ski school and proximity to multiple ski lifts, guests can effortlessly indulge in a thrilling skiing experience. The nearby Breuil-Plan Maison cable car further enhances the convenience for ski enthusiasts.
Scenic Views and Comfortable Rooms:
Wake up to breathtaking views of Mount Cervino and the Grandes Murailles mountain range from the comfort of your room at Europa Hotel. Each room is well-equipped with modern amenities including a satellite TV, minibar, and the choice of parquet or carpeted floors. Some rooms even boast a private balcony, allowing guests to immerse themselves in the stunning surroundings.
Relaxation and Recreation:
After a day on the slopes, unwind at the hotel's small fitness centre or indulge in a rejuvenating session at the swimming pool, sauna, or hot tub. For added convenience, ski equipment by Rossignol can be rented on-site, ensuring a hassle-free skiing experience. Start your day right with a delicious buffet breakfast served each morning at the hotel.
Experience the perfect blend of comfort, convenience, and relaxation at Europa Hotel. Book now for an unforgettable ski getaway.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Swimming pool
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Sauna
- Packed lunches
- Ski storage
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Allergy-free room
- Heated pool
- Outdoor furniture
- Coffee Shop on site
- Fire extinguishers
- Smoke alarms
- CCTV outside property
- Key card access
- Happy hour
- Ski storage
- Television in common areas
- Front desk (limited hours)
- Ski-in/ski-out access
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Ski equipment rentals on site
- Ski lessons on site
- Tennis lessons on site
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Garage
- Health or beauty spa nearby
- Horse riding nearby
- Ski lift privileges
- Snow sports gear
- Swimming nearby
Rooms Available
-
Double Room Single Use
1 Double Bed
183 sq feet
Internet - Free WiFi
Entertainment - 32-inch TV with satellite channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and a bidet
Practical - Safe and desk; cribs/infant beds available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bidet
- Daily housekeeping
- Room service
- Free WiFi
- Bedsheets provided
-
Double or Twin Room
Offering free WiFi, this room has a bathroom with window. Most rooms come with a private balcony overlooking the mountains or the village.
Please specify bed preference when booking.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Superior Double or Twin Room
Offering free WiFi, this larger room has a flat-screen TV. Most rooms come with a private balcony overlooking the mountains or the village.
Please specify bed preference when booking.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Triple Room
This room has free WiFi and a private bathroom with a window. Most rooms include a balcony overlooking the mountains or the village.
Please specify bed preference when booking.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Economy Quadruple Room
Providing free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The quadruple room provides a mini-bar, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key access
-
Quadruple Room
Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony, this quadruple room also provides a mini-bar, a wardrobe and a flat-screen TV with satellite channels.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Suite
This suite features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. This suite has a mini-bar, a coffee machine, a flat-screen TV with satellite channels and a balcony. The unit has 4 beds.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
-
Junior Suite
The sauna is the standout feature of this suite. The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony, this suite also offers a mini-bar, a coffee machine and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Sauna
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
Guest Reviews
- Gaetano (9/5): -
- Olivier (8/5): -
- Julian (8/5): -
- Luca (9/5): - No ski room where to do some ski preparation
- Nuno (9/5): Quase perfeito! - Localização excelente, serviço muito bom, pequeno almoço e funcionários fantásticos. A abertura das portas era extremamente ruidosa, por várias vezes acordávamos com vizinhos a abrir as suas portas. Algum ruido nos corredores alguns dias. Para ser topo em serviços só faltava um jacuzzi.
- Konrad (6/5): -
- luc (8/5): - locatie
- Niels (8/5): - Beliggenhed og morgenmad Lidt dårlig lugt i Spa’en
- Alessandra (7/5): Un'occasione sprecata - Posizione ottimale rispetto al centro del paese ed alle piste.
Struttura recentemente ristrutturata in maniera gradevole. Barman gentile. Personale alla reception non particolarmente gentile ad eccezione di un "hotel manager" che però NON parlava italiano ma solo inglese.
Colazione migliorabile (alle 9.50 dell'ultimo giorno, inoltre, era quasi tutto sgomberato e cibo praticamente finito).
La cd. SPA (che sarebbe carina) ingloba in sé una piscina/vasca alla quale sono ammessi i bambini senza limiti temporali. Ciò trasforma la SPA in un parco giochi con bambini urlanti che giocano e si tuffano tranquillamente senza che nessuno del personale intervenga. Genitori accampati per terra a bordo vasca (per lettini tutti occupati). Un incubo da cui siamo letteralmente fuggiti. Se non si vuole vietare l'uso della piscina ai bambini bisognerebbe quantomeno limitarlo dal punto di vista temporale nell'arco della giornata, in modo da consentire agli adulti di usufruire della SPA in maniera consona.
- Harald Andreas (9/5): -
- Cinzia (8/5): -
- Cinzia (8/5): - Hotel in posizione comoda per gli impianti e per il centro paese. Ottima colazione, ottimo ristorante. Bartender molto bravo e bel bar lounge. Spa con sauna e bagno turco. Camera spaziosa e pulita con balcone e vista sul Cervino.
- Kim (7/5): Comfortable, well-located hotel a bit lacking in charm - Clean, nice rooms, shuttle bus to the gondola and location close to the restaurants & shops. Very nice spa also. The reception staff weren’t helpful and seemed to know little about the resort. The hotel, while comfortable, also lacks character. Next time I’d pick a family run hotel with more character & informed staff.
- Batzella (9/5): -
- Edoardo (7/5): -
- Piotr (10/5): -
- Alessandro Aloi (8/5): -
- Mirela (10/5): - Totul.
- Claudiu Horatiu (9/5): Voi reveni! - Mic dejun excelent! Proaspat si variat. Bus-ul care ne ducea si ne aducea de la cabina este foarte folositor!
- Antonio (7/5): -
- brai (8/5): - Albergo che cerca di alzare il suo livello.
La camera ampia e spaziosa ha letti davvero comodi.
La colazione è ottima e il ristorante lo è ancor di più.
Lo staff è attento ad ogni richiesta e sono tutti molto cordiali.
Spa piccolina ma con tutti i comfort. Bisogna migliorare la pulizia della stanza.
Non sempre attenti alla sostituzione delle asciugamani e abbiamo dovuto chiedere di rimettere i rotoli di carta igienica.
- MaCaGiBu (10/5): - Staff, especially Cinthia in reception and David at breakfast were amazing.
The place is beautiful, clean, comfortable beds, big rooms.
Breakfast is great, many options, all delicious Dinner could be better..
- Rodrigo Magalhães (10/5): Ótima - Tamanho, limpeza e conforto Nada
- Roderick (4/5): -
- Helene (9/5): Perfect - Excellent location, overall brilliant, breakfast was plentiful. Really recommend Lights in bathroom were too dark, and lacked makeup mirror, and tissues, but aside from that, everything was great !
- Alan (9/5): New ownership now up to speed, excellent hotel well recommended. - Location ,facilities and spa facilities all v good. Staff helpfull and Polite. Breakfast good. Big thanks to Lorenzo, Alan and Veronica.
- Kyle (10/5): -
- Tobias (9/5): Kalasbra boende - Skön stämning
- Trung (5/5): -
- Conrad (1/5): Hugely disappointing, defo won’t r be back to the Europa, it’s only redeeming feature was Alan, the transfer driver - Location & expectation, it used to be really good!……prior to its new ownership The customer ethos is clearly that ‘the customer is always wrong’ The staff steamrolled the customers in the dining room, breakfast was appalling, after 8 calls to the hotel in pursuit of the arranged transfer post skiing, after waiting 1 hour I was told that the member of staff in reception had to give priority to the people in front of him at the desk & couldn’t help further. On arrival back at the hotel & lodging a complaint I was advised that I should speak with the Manager. I requested that he contact me at a time that suited him, no contact was made by the management during the remaining 4 days of our stay
- Valeria (8/5): Ottimo soggiorno ritornerò - La struttura nelle sue parti comuni e’ molto accogliente. Ottima la posizione e i servizi offerti( shuttle per gli impianti sempre a disposizione) Ottimo il personale al ricevimento La camera un pochino data, mobili rovinati.
La spa non eccellente
- Cécile (8/5): - L’emplacement, le petit déjeuner, les casiers à ski chauffants.
La décoration de l’accueil ! La salle de bain est trop petite.
- Nikita (5/5): - location, breakfast coffee, ski room storage, valet parking, wifi, window view last week of april
- breakfast: we had times when food was not available and we had to wait 5-10 minutes
- room: a) toilet lock was not working and wasn't fixed when we asked (the first day we asked, 5 days stayed - no fix), b) no bed lights, only top light
- communication: after booking our messaged on booking were ignored
- Gilles (8/5): - L'emplacement et l'accueil Le spa
- Asamah (8/5): Cervina Skiing in Spring!! What a dream!! - I loved the new decor, very chic and a significant upgrade with an inviting, comfortable and cozy mountain vibe.
The hotel was always in a great location and the staff as usual were awesome.
The addition of the car to to get us to/ fro from the gondola/ cables cars and back to the hotel was a welcome amenity.
Allen, our chauffeur was fantastic and very knowledgeable about the area, it was a pleasure to speak with him!
The skiing conditions were truly amazing... the best we had had in all our years of skiing in Italy, France, Austria and Switzerland!
The trails were freshly groomed and crispy and we had them all to ourselves for at least 2 hours every morning during the week.... an absolute dream this April!!! The hot water pressure in the shower was very weak. Cold water pressure was fine but who wants a cold shower in 10° weather!
- Natasha (9/5): Cosy stay in Breuil-Cervinia - The hotel is close to the ski lift and a free parking lot for your vehicle. The spa allows kids to be accompanied by parents and make use of their pool. Breakfast was delicious. No tea and coffee making facilities in the room. It would be a nice spin if the spa provided mini treatments for kids.
- Ale-Big (9/5): Molto bello torno. -
- Zeljko (9/5): -
- ARIADNE (10/5): -
- Jessica (5/5): -
- Paul (8/5): -
- Guest (8/5): -
- sergio (8/5): - Posizione colazione staff spa. Camera un po piccola e soprattutto mancanza di armadio ed appendiabiti. Unico appunto alla struttura
- Andrew (9/5): lovely Spa hotel really close to the slopes in the middle of a buzzing bit of town - lovely new room with great view. Great Spa facilities. High tech boot room and a short walk to the chair lift.
Bathrobes and slippers Parking charge was a pain.
- Osher (10/5): Great stay - Lovely decor, attentive staff, great breakfast, comfortable room
- Stephan (8/5): Sehr schöner Kurzaufenthalt in Cervinia - Hervorragendes Frühstück, tolle Lage, sehr freundliches Personal! sehr dunkler und relativ kleiner Wellnessbereich, verbesserungswürdige Wasserqualität im Pool! Sehr kleines Zimmer!
- Frank (6/5): Juste pour l’emplacement - L’emplacement, la possibilité de profiter d’un spa, la chambre spacieuse, les casiers à ski La mauvaise insonorisation des chambres, la piscine où il est difficile de rester en raison de la résonance des bruits, la douche sans pression et avec alternance eau chaude eau froide, l’absence d’un volet dans notre chambre, la chaleur dans les chambres que l’on ne peut pas contrôler sauf en ouvrant les fenêtres, et le prix de 100€ pour un départ retardé (14h au lieu de 10h30)!!!, le petit déjeuner toujours mal achalandé et avec peu de choix, un parking toujours plein et peu accessible bref très très loin d’un 4 étoiles
- sheer (8/5): -
- Beatrice (6/5): Posizione ottima! Da rivedere pulizia della camera e alcuni servizi - Posizione Alcuni servizi. Per esempio erano terminati shampoo e bagnoschiuma, il phon non funzionava, pulizia della camera non era buona, SPA con bambini che non ci ha permesso di rilassarci. Riscaldamento troppo alto durante la notte senza la possibilità di poterlo abbassare.
- Steven (7/5): -
- Alessandro (5/5): - Struttura Bella, Servizi pessimi con personale rigido e poco preparato. Quando lasci la camera il servizio è inesistente; il pulmino che ti porta alla funivia finisce il servizio un'ora prima della chiusura della seggiovia
- Fausto (10/5): - Direi tutto
In quanto offre tutto quello che una struttura di questo livello possa offrire
Cibo di ottima qualità
Ottimo servizio ristorante
Il direttore ed il metre di grande attenzione.
Servizio pulizia camere e quant'altro benissimo.
Reception e accoglienza direi ottima
Hotel molto attento alle esigenze del cliente.
Cosa fondamentale da aggiungere a 100 MT dalle piste.
Sucuramente la mia prossima vacanza sarà in questa struttura.
- Pellegrini (7/5): - Spa Poca attenzione nei particolari dell arredamenti
- Louise (6/5): Comfortable and great location but let down by the disappointing rooms. - The location was great. 2 minute walk from the boot room to the piste. The communal areas and the restaurant were stylish and welcoming. The breakfast was good. The room was not in any way a ‘superior plus’ room. The biggest problem was that the rooms were meant to have balconies. Our one only had a juliet balcony ie you couldn’t stand out on it. I wouldn’t be bothered but we had paid extra for this category. I queried this and the reception staff just shrugged their shoulders and said oh yes we should really state that on the booking as a few of rooms do have very small balconies! The room was tired looking and lacking basic requirements like drawers to put clothing away. It had a tiny and cramped bathroom. We had 4 hangers between two of us. I asked 3 times before we were eventually given 4 more. The coffee machine never worked. Friends staying felt the same about their rooms and no one’s coffee machines worked. Overall it was a comfortable stay but I wouldn’t go back. A shame as my partner had stayed at the sister hotel in the resort and based on that very positive experience we booked this hotel.
- Guest (8/5): -
- lucian (7/5): O VACANTA MINUNATA LA SKI DE PASTE - amplasarea hotelului extraordinara
amenajarea hotelului
centrul SPA elegant dar simplu dimensiunea camerei foarte mica pentru 4 stele
absenta loc de joaca ăentru copii existent pana acum tot timpul
micul dejun cam simplu si in general insuficient
fara alte atractii la hotel,mese de biliard,bowling etc
- Rens (7/5): -
- Nigel (8/5): Lovely stay in the beautiful Italian Alps. - Breakfast, pool, friendly helpful staff and great location. Maybe don’t charge for parking…….
- Cziko (10/5): Amazing stay, great location. - Everything facility, staff, location.
- meloni (6/5): 3 stelle, non di più - Posizione, hall Colazione, staff reception/direzione, camere
- Hendrix (10/5): Fabulous! - Very convenient and the service was excellent as was the restaurant
- Lucas (9/5): -
- Robin (9/5): -
- manika (9/5): -
- Simone (8/5): -
- Claudia (9/5): - La sala colazioni, la spa e la struttura in generale sono stupendi. La vista è incredibile e anche la posizione. Il divano letto della camera quadrupla è abbastanza scomodo, ci aspettavamo come da foto un letto matrimoniale e due singoli.
- STEVEN (9/5): Fantastic hotel. Will definitely return. - All the staff were excellent. Very friendly and nothing was too much effort. There were no complimentary drinks in the room. A couple of bottles of water each day would have been welcome. There was tea and coffee though…
- Noa (10/5): -
- Maeve (9/5): Excellent hotel a short stroll from the ski lifts, main street & the staff were all wonderfully helpful - Location & staff were fantastic Small point. There could have been more hanging space, hooks for ski gear.
- Alexis (3/5): Very disappointed by the very small room we were given. Not what we booked. - Location. Was second trip there, I booked a superior room and communicated early about the need of having a nice room with nice view. Came before with some friends etc... and I explained that my partner does not ski, so it is important for her to have a nice room with view,
We were put in a ridiculously small room. The front desk was nice and explained that the room was on a floor that was bought more recently and that was always an issue when hotel was full and that the manager will come back to us. The manager was very bad in his handling. On the 3rd day he finally talked to us and told me that actually the minuscule room was supposedly of a higher standard. I told him that this was not appropriate and that the room in no way looked like the pictures. We were then moved to a proper room but with no mountain view. My partner was very disappointed.
- Alistair (9/5): - As said previously, rooms are on the warm side at night.
- Colin (9/5): fantastic stay, would stay again! - Everything was great, nice bar with friendly staff, enjoyed the free nibbles provided. food from bar was nice also. breakfast could've been better
- Stefano (8/5): -
- Triin (9/5): -
- Amir (5/5): -
- Dennis (7/5): -
- neil (3/5): meh - location views extremely loud, poor insulation, you can hear toilets flushing and the doors banging all the time, people above you. it has a really annoying locking system that buzzes and turns on lights .
- KGB (7/5): Great location but lacks the attention to detail you would expect from a 4 star hotel - Great location to the ski lift and all the restaurants/bars. Most of the staff were great and very helpful. Ski room is a big plus and spa was good too. Very expensive and not great value. Hot breakfast selection was poor, always lukewarm or cold and often empty. Generally a lack of attention to detail.
- Pierre-Henri (6/5): Bel emplacement mais pas parfait, mauvais rapport qualité-prix - Bel emplacement, joli hall d'entrée, possibilité d'acheter les forfaits sur place chambre trop petite pour le prix, règles du parking un peu trop strictes, personnel à l'accueil pas toujours sympathique
- Adam (6/5): -
- Elias (8/5): -
- Ciarán (9/5): - A hot tub would be a great additional to the spa area.
- Eliane (7/5): -
- Vanessa (1/5): Worst customer service experience ever - This was definitely one of the worst hotel experiences I have had and I travel a lot. I have never posted a review before but I felt compelled to warn others. Why? 1. They lied about renting skis on site “Ski equipment by Rossignol can be rented on site” and suggested I rent from another place that would deliver so our skiis would be ready when we arrived after a 2.5 hour drive from Milan. We needed to start skiing right away to make the ski trip to Switzerland in that one day we came to see the Alps and had spent a lot of time, effort and $ to do this. They had so many excuses why our skiis were not there when we arrived and only blamed others and took no responsibility themselves. It was really upsetting and we were delayed by 1.5 hours and was unable to make it to Zermatt because of this. 2. One of the front desk staff was horribly rude to me, so much so he made me cry. 3. They had only 1 person at the front desk and made guests wait for quite a bit of time. 4. The main floor and basement where the gym and spa is smelt like a very strong sewer gas smell and it was awful. I don’t know how anyone could enjoy a spa experience down there. 5. The walls were so thin we were woke up many times because you could hear everyone in the halls. 6. No one ever apologized to me about being treated so poorly and kept on blaming me for all the issues. The hotel manager continued to defend his staff and not admit anything the do was wrong. Worst customer service ever. I would never stay in this hotel again.
- Jukka (9/5): -
- Emilia (8/5): -
- Frank (6/5): Location is amazing hotel was a good standard just sort out the smell - Location was great
Lobby and Restrant were newly updated
Room was a good size
Staff were nice There is a smell coming from the ground floor to me it smelt like sewage it was not as strong the higher up you go our room was on the second floor
And it was ok
- Mark (8/5): I would stay again but only if i had a room with a bath. - All very good. I did request a bath on booking, but got a shower.
- Kristoffer (5/5): - There was an unpleasant smell in parts of the hotel.
- Dr. Florian (10/5): -
- Justinas (9/5): -
- Anders (8/5): -
- Chris (9/5): -
- Francesco (10/5): Ottimo per godersi Cervinia - Posizone e staff. Le ragazze delle colazione sono bravissime e simpatiche Niente da segnalare
- Márcio (9/5): -
- Joseph (10/5): -
- Paul (3/5): Temperature control problems, missing many small touches to make this worth the price they charge. - Room was way too hot, sauna has crowded with children and did not have water and in general the temperature control of the entire facility was very uncomfortable.
- Olga (7/5): -
- SaraFasano (5/5): - La posizione e le aree comuni Gli orari della SPA non indicati sul sito, la camera ed il rapporto qualità prezzo.
- Michael (8/5): -
Photos