Magnolia Hotel St. Louis, a Tribute Portfolio Hotel
Location: 421 North 8th Street, Saint Louis, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Historic Charm and Modern Comfort
Luxurious Rooms with City Views
On-Site Dining and Meeting Facilities
Experience the perfect blend of historic charm and modern comfort at the iconic Magnolia Hotel St. Louis. Enjoy stunning city views from your room, complete with a flat-screen TV and free WiFi. Indulge in delicious meals at Robie's restaurant and take advantage of the meeting facilities for your events. With its prime location just minutes away from popular attractions, this non-smoking property is the ideal choice for your stay in St. Louis. Book now to experience the elegance and convenience of Magnolia Hotel St. Louis.
Important Information
Guests must be 21 years of age or older to make a reservation at this property.
Please note: the credit card provided by the guest will be authorized for incidentals upon check-in, plus the amount for the room and tax.
Early check-in and late check-out is available for an additional fee and is subject to availability. Please contact the property prior to stay for details.
For check-outs from 13:00 - 16:00, guests will be charged a half-night's rate. After 16:00, guests will be charged the full night's rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 08:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Happy hour
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Concerts/live shows
- Wine release events
- Reception hall
- Bicycle-friendly property
- Electric bicycle charging station
- Bulk dispenser for toiletries
Rooms Available
-
King Suite with Adapted Tub - Mobility and Hearing Accessible
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Adapted bath
- Hearing accessible
-
King Suite - Hearing Accessible
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hearing accessible
-
Suite, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
1 King Bed
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 40-inch flat-screen TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height view port in door
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 1 King Bed
1 King Bed
365 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 40-inch flat-screen TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height view port in door
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Room, 1 King Bed
1 King Bed
365 sq feet
Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 40-inch flat-screen TV with premium channels and Netflix
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height view port in door
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Hypo-allergenic bedding available
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
1 Bedroom Suite, 2 Queen
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Suite, 1 King
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Deluxe Room, Larger Guest room, 1 King
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Business Room, Guest room, 1 King
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
1 King Bed, Corner, Gateway Suite
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Guest Reviews
- Ashley (9/5): Awesome! - Amazing stay! They are so dog friendly, gave my baby boy a ball, some milk ones and a scarf. No pet fees!
- Cecilia (10/5): -
- Isabel (2/5): -
- Elizabeth (8/5): Nice place over all - Comfy bed and pretty location Small area to get to and only parking was $55
- 8675309bergman (10/5): Great happy hour and dogs stay free with old building charm - Needed to stay a night in St. Louis and wanted to be close to the arch for walking purposes. Check in was quick and easy, friendly staff, and they upgraded us as an ambassador elite so we appreciated that. We loved the onsite restaurant/bar Robies - don't miss happy hour. Big plus - dogs stay free. Comfortable rooms and great old building charm. The valet was slow retrieving our truck this morning which is not operated by the hotel - that would be my only area for improvement.
- Theresa (8/5): I had no problems with my stay at your hotel, and the staff was excellent - It was very convenient Could’ve had a better selection for the menu in the restaurant
- sonalim (2/5): Worst and yucky experience! - One of the worst experiences I’ve had at a Marriott-branded hotel. I arrived after a very long day and, upon getting into bed, noticed a strong odor as if someone had vomited on the sheets. The pillows were also very uncomfortable. I was unable to sleep the entire night and felt quite uneasy due to the smell. The next morning, I discovered a packet of tomato ketchup on the floor next to my bed—clearly indicating the room had not been properly cleaned. I reported this to the front desk and went to my conference after being assured the room would be thoroughly cleaned. I returned around 1 pm, hoping to rest after a sleepless night, only to be told the room still hadn’t been cleaned. I waited in the lobby for some time and eventually had to return to my conference. When I came back at 6 pm, I was informed the room had been cleaned. However, upon entering, I found the same ketchup packet still on the floor. This confirmed that the room had not been properly serviced. Overall, not only was the initial condition of the room unacceptable, but the lack of follow-through by housekeeping and staff made the situation worse. I effectively lost both a full night’s sleep and an entire day without being able to properly use the room. In addition, I reached out to the General Manager, Newton Kam and expressed my disappointment in the email, to which I have received no response till todate.
- Sandy (10/5): -
- KAZUSHIGE (7/5): 20年前と、変わらず、良かったです。 - 無理を言って、アーリーチィっインに対応して頂いた。 なし
- Freedom23690357052 (10/5): Beautiful boutique hotel in downtown St. Louis - We visited this beautiful hotel during a volleyball tournament weekend. The beds were comfy and since was impeccable. Lans made sure we had everything we needed to relax during this hectic weekend and went above and beyond to help us when our travel plans were delayed. Marriott does it again!
- worldsmymuse (8/5): Love the historic building, but the rooms are retrofit - What a lot of wonderful history in this landmark building! With wonderful stained glass, and air hockey table and pool table, a big classy bar / restaurant. The service is good and the check-in is speedy fast! As sometimes happens though, the retrofit rooms are cut up into strange shapes, and tend to be a little dark. The bathroom with its small size tub and shower curtain is just okay.
- Candice (10/5): -
- JEFF (6/5): Ok for the money - Location and staff were good. Room was small, room door was very difficult to open, and the dryer and safe didn’t work.
- Christina (7/5): Good clean hotel - Comfortable The animals barking, the elevators slow, valet parking was backed up.
- Bernadine (7/5): we were given discount after protesting that we were promised it--but at first they didn't want to - accommodations were good shower was clean no microwave in room toilet had difficulty flushing
- Lobsang (8/5): -
- Miller (7/5): - The shower was cold. Highly disappointing.
- Lana and Jerrod (1/5): -
- Elizabeth (2/5): A comfortable bed is not enough to make people stay at your hotel if you have terrible service. - The only things I liked were the beds, pillows, and decor of the lobby and restaurant. Literally everything else. I waited 55 minutes after calling the valet only to be told they lost the keys to the garage where our keys were held. I saw my car keys along with others just out in the open on the desk UNATTENDED. The hotel smelled like sewage, the elevators were terribly dirty, the staff was rude, my toilet had a fecal stain in it upon arrival. The list literally goes on. This was one of, if not the worst, hotel experience I have ever had. This hotel is incredibly overpriced.
- sydp29 (8/5): Vintage Aesthetic, slept like a princess! - Great hotel! Wicked comfy beds and great shower pressure. The foyer offered a unique aesthetic, pool table and shuffleboard. Also the hotel has an adopt/sponsor a dog program and we loved seeing all the puppy pictures in the common spaces. The continental breakfast was limited. The hotel is a tad dated and would benefit from minor maintenance such as fixing small cracks and stains. Not dirty, just a tad worn. We would stay again!
- Rodney (10/5): Only place I stay when I’m in STL - The atmosphere and the layout with different options for guests to enjoy themselves
- stefaniekI1354KN (10/5): Charming and cute in a great location - We loved the interior of the hotel—it was so charming and welcoming. The location was great, and the happy hour was a nice added bonus. The front desk staff were incredibly helpful and kind, making our stay even more enjoyable. We would definitely stay here again.
- Armonde (7/5): - The staff was very helpful Rooms had plenty of problems
- Brandy (7/5): Great stay for the value. - The ambiance inside was nice. The front desk was good and the dining was really good. The holiday decor made the place beautiful.
- Vicki (2/5): See two statements above. - Booked through Booking .com instructed to contact Magnolia due to cancellation. Representative failed to return call for two days at which time I decided I would not reach back out to Magnolia for an explanation. The failure of communication
- Juan David (10/5): -
- Rodney (10/5): -
- Dominick (10/5): -
- Malkia (8/5): -
- belle (1/5): -
- Hannah (8/5): It’s a great spot for a quick stay near the national park and is dog friendly. - The room was very nice, comfortable bed and quiet. The hotel is also very dog friendly. No free parking and it’s a bit expensive for Vallet. The elevators were a bit sketchy and one had blood stains in it.
- Brandon (4/5): - Nice lobby, and staff. Beds were uncomfortable. Room was tiny and a bit run down.
- Rebecca (10/5): -
- Steve (9/5): -
- Kelly (10/5): - Wonderful hotel will book next year for a wedding Beautiful close to everything
- Mike (9/5): -
- K9608QYericj (10/5): Awesome hotel in downtown St. louis - Had a really great experience. Jesse and Tia were extremely kind and helpful. Would definitely stay again next time we're in town!
- Danielle (10/5): - the hotel was gorgeous , they staff was very professional and very respectful and accommodating. The park was nice well maintained. Although we did not take advantage of the hotel being pet friendly this time it was nice to see that our pets would be just a welcomed at we were.
- Daydream748406 (10/5): Jesse is great! - Jesse absolutely crushed it last night helping us get back into the room when the door stops latched closed after we left and making us feel very welcome anytime we'd come and go from the hotel.
- Diana (8/5): - The hotel staff is very friendly. The neighborhood is a little sketchy.
- Monique (4/5): - Didn’t fully clean room and make bed. Left cleaning rag and spray bottle in the room. Didn’t take trash out of trash cans. Valet lost our car keys.
- Michelle (10/5): - Jesse at check in was awesome!
- Steve (10/5): - Easy check in, Nice Lobby, Great room and clean.
- Hilarie (4/5): - Bubbling paint peeling from the ceiling. Hole punched in the bathroom door. Couldn’t control heat/ac at all. Just blew cold air.
- Beth (10/5): - I always enjoy my stay here. My dogs are comfortable which is even better
- willie (8/5): - The tub was nasty and called the front desk to come clean it and they never came, also couldn't get the shower to work, called front desk and no one came. But the room was beautiful and it was in walking distance to our venue and this great park and restaurants.
- Amanda (8/5): - My room was super quiet and comfy. Check in was weird, as there was one person working and dealing with another traveler. Took a good 10 minutes to be acknowledged, even by other hotel staff. But got all checked in. Staff friendly. Would stay again.
- EIRL (7/5): -
- JASON (10/5): - Will definitely stay again
- Chris (10/5): - Good staff
- Chad (10/5): Enjoyed staying here and exploring St Louis - Great location, nice bar, game room. Self parking is a bit of a distance
- Macie (10/5): - Super clean and friendly
- Albert Louie (10/5): - Staff were very friendly. We were able to check in 2 hours prior to the check in time. Walking distance from the arch and restaurant
- John (2/5): - Very dirty. Halls and elevators hadn’t been cleaned in weeks or longer. Our room had a tomato on carpet so it was obviously not vacuumed. Very dirty.
- Corita (4/5): - I had a horrible experience with breakfast. I understand the kitchen was understaffed, but ppl around us got serviced before us. We was accommodated, but was not pleased with the service. The bathroom needs to be updated as well. Enjoyed the double suite beds and the people at the front desk was very professional.
- Chad (2/5): - I will never be back. Too expensive for a mediocre hotel. We came in the tv is unplugged and plugged it in and wouldn't work. Called front desk they fixed it. All we had to take a shower with was a little square of soap. Housekeeping cleaned (not really)our room while we were gone. They changed out towels and the trash bag. No soap which was hand soap and we were missing the body wash. No clean sheets and they didn't vacuum. The sheets on the bed were not fitted and I was laying on the bare mattress by morning along with a sheet on me then comforter and a sheet on top of that. The room is not designed for comfort with one chair and this couch bench thing that could only be used for luggage. I do not recommend and I will not be back ever. Also we went for dinner at 10pm for a quick dinner in the lobby restaurant and they said they weren't serving anymore but they close at 10:30. Then breakfast was over at 10:30am and we arrived again at 10 and were told they were done serving breakfast and lunch didn't start till 11:00am
- ANDREA Nicole (8/5): - This place has a lot of wonderful history and charm. The staff was wonderful and welcoming. The bar was out of stock of all beverages when we were there but we made due. The area is somewhat walkable.
- cornelius (10/5): - Beautiful hotel near the Busch stadium- And the Arch no pet fees Great bar and lobby
- Paula (10/5): - Nice hotel!
- travelmomwkids (2/5): Dilapidated, old, unmaintained, past it's prime hotel - We only stayed one night but couldn't wait to leave. I booked this place thinking it looked charming with good reviews. This was to be a relaxing end to our 3 week vacation. My first impression was the hotel had seen better days and the reception area was unlit - very dark and felt like a cheap motel. It still had some details from long ago in the main area and must've been a charming hotel in it's day but those days were long gone. The photos posted on the website must've been from numerous years ago. I had requested 2:00pm check-in and arrived 2:15. I was told the room was not ready but it would be in 45 minutes. We came back 3:45 after a late lunch at the Marriott Grand next door and the room was still not ready. We were told that it was waiting to be inspected to make sure it was properly cleaned and set for guests. We waited till 4:30 in the lobby. The elevators are small and can only fit one cart, it also squeaked and lurched to take us up to the 6th floor to our room, a bit scary and had wooden floor slats (haven't seen anything like that even in Paris with old buildings). The room had a very old feel to it and was very small for a 1 bedroom suite compared to other hotels we had been in. We unpacked and came back an hour later with my dog after exploring the area (everything is closed on Sundays). My dog started sniffing around the room and started pawing at something on the carpet. I knelt down to see what it was and noticed it was a joint and the contents were all over the floor. I was afraid my service dog would eat it and get sick or die. I ended up cleaning up the spilled mess with my sticky lint brush and tried to call reception on the house phone which did not work (no dial tone) so I called from my cell numerous times and no one answered. I ended up going downstairs to let them know it needed to be cleaned up. They sent someone up after about 10 minutes with a vacuum cleaner. If that was all...but no. It's an unmaintained hotel. The drains backed up in the shower and the sink, the lever for the shower was loose, one of the light bulbs needed to be changed out, the 2 tvs did not work - looked about 20 years old, the toilet backed up, the front door did not work properly - the dead bolt released after you opened the door from inside and would not close and the sheets felt old and rough. So many problems. One night was plenty in this dilapidated place. Guess It's cheap for a reason but not worth it. Also the area outside the hotel is not well lit and there are alot of homeless and drug addicts in the area. I live in New York City part time and not much scares me but I did not feel comfortable walking my dog there. There is a Old Post Office plaza next to the hotel and when I was walking my dog @8:00pm I heard alot of very loud, crazy screaming and shouting. I would not recommend this place in fact, stay away.
- Ruben (6/5): - needs better upkeep
- Explore21848 (10/5): We cannot recommend the Magnolia Hotel enough! - We recently spent two weeks at the Magnolia while required insurance work was being done at our Downtown loft just a few blocks away. This marked our third stay in the past year, and each time, our experience has exceeded expectations. From the moment we checked in, Jesse warmly welcomed us and quickly arranged for a larger room to accommodate our extended stay, making sure we, our cat, and our remote work setup were in line with our expectations. Our room was beyond what we had hoped for and ensured our most comfortable stay yet! Tliyah, the front desk supervisor, went above and beyond by working closely with our insurance company to transfer our reservation, confirm accommodations, and handle all necessary billing details. Janice at Robie’s consistently provided outstanding, personalized service even during the busiest times at the restaurant. Although we live just a few blocks away, we often visit the hotel’s restaurant and bar even when not staying for the service and ambiance. Magnolia remains our top recommendation for hotels Downtown. We are truly fortunate to have the historic Magnolia Hotel right in the heart of Downtown St. Louis!
- Lydia (10/5): - Stayed here for one night and was very pleased with the comfort of my room and friendliness of the staff.
- John (10/5): - Staff was super nice
- John (6/5): Striving for Motel 6 quality and failing 😂 - Overall quality of the room itself was incredibly lacking. It appeared whoever attempted to repair and renovate this room was learning off YouTube as they went along. Walls had patched over cracks that looks like a 5th grader did it. Entire room was dusty to the point you could write your name on any surface. The distribution center for body wash conditioner, and shampoo in the shower did not work. The room smelled like flatulence. Sheets were incredibly wrinkled. That made me curious if they were actually washed. Pillowcases had discoloration from previous stains. Check in was just very awkward. Everything was prepaid yet. It seemed to be an inconvenience for them. They tried to force a $50 valet fee instead of telling us where the parking garage was, but I was able to sort that out and self park. You are allowed to bring pets at this hotel. Unfortunately some of these pets bark at 4 AM and wake you up. We did have a drink at Robbie‘s before our plans for the evening. The bartender was very, very nice and made well balanced quality drinks.
- Jhavar (10/5): - It was good
- Antonio (6/5): -
- Jenny (10/5): - Very comfortable bed, convenient location, friendly people.
- Owen (6/5): - Overall its a decent hotel, the area sucks though.
- Amber (10/5): Bucket list items - See Busch Stadium, the old architecture around the city and the Gateway Arch
- MARC (10/5): - Nice
- Estéfano (8/5): - Nice and quiet, good sleep. Don’t prepay breakfast, it’s limited and is better to pay it there
- Chavon (2/5): - Theyneed to do a better job of making sure the rooms are thoroughly clean. They think just making the sheets and wipe in the toilet down in the sink are good enough. The bathroom walls were dirty, scuff marks all over the bedroom walls, if you take a look at the lamp stands all of them, have a gross film and dog hair on them.
- Ayslinn (10/5): Family vacation - An amazing hotel, awesome staff, and great location. Its pet friendly too
- Allison (10/5): Very friendly staff, great location - Very kind and helpful staff. Maybe my best experience at a hotel yet. I thought it was great the hotel allows pets. We didn't bring ours but maybe next trip.
- Kathleen (10/5): Nicely appointed - Very nicely appointed room. Great location although everything is closed on Monday.
- Teri (10/5): - Very nice hotel. Rooms are big and clean. The bar is fancy. Loved the shuffleboard table and pool table.
- Andrew (10/5): - You front desk is amazing. I specifically remember the tall black guy and the Romanian guy being exceptional, engaging, and know there job and how to solve problems and make the customers happy. The valet however needs a look taken at it lol
- Marilyn (10/5): - Everyone was super helpful. From valet to check in
- Amanda Michelle (10/5): - Will definitely be back! Everyone was so friendly, accommodating and made you feel like family. If I could give infinite stars I would!
- Mike (10/5): - Within walking distance of several attractions.
- djo876 (10/5): Charming hotel in downtown STL - The hotel was older but beautiful! The staff very kind, and I felt welcomed as soon as I checked in. I actually went to the onsite restaurant for breakfast and dinner and both times it was delicious. My only gripe was the long valet wait times. Other than that, I’d definitely stay here again!
- Brittany (10/5): - The staff was absolutely amazing!! The only issue we ran into was one night our cars got locked in the valet security gate. This caused a long wait
- Mohammad (6/5): - Clean
- Michelle (10/5): - It was a pleasure to stay there. The staff was incredibly nice.
- Joan M (10/5): - Love the quaint boutique hotel. The decor was beautiful and the staff was friendly and helpful. My room and bathroom were small but I had expected that. I choose beauty over new and spacious. Would definitely stay here again!
- Micheal R (6/5): - The only parking without a long walk cost $55.00!
- Verified traveler (6/5): - Valet was horrible but everything else was fine
- Mike (10/5): - Hotel and staff were great. Location was perfect for the ball park and the Arch.
- Michael (10/5): - Clean room and great staff.
- N9975JXmb (6/5): Do NOT trust housekeeping - We checked in late on Friday night for Labor Day weekend to check out on Monday morning. We had to valet park the car, since that is the only option. The person missed a letter on our license plate. I was told it wouldn't be an issue. Saturday we left for the day. Once we returned, I provided the same valet ticket from the previous night. On Sunday I was unable to request the car on my phone due to my car not being checked in. Then Sunday evening, it was checked in using the same ticket again. But this time the tag was entered correctly. So the website was trying to get me to pay. I had already paid for the 3 days on Friday. It took until Monday morning, when we were leaving to get it straightened out. The room (1605) was nice with 2 queen beds, a couch, a desk, refrigerator. I did not want housekeeping in the room while we were there. I told the front desk leaving Saturday morning and on Sunday since we were leaving Monday morning. Upon our return on Sunday, they had been in the room. They made the beds up, pulled the trash, and removed the used towels. But the biggest issue was that my Tiffany and co glasses case was stolen. I did not discover it was gone until packing up to leave on Monday. I went to the front desk and spoke with Tliyah, who was also working all weekend. She showed me on her phone where she had let them know not to go into our room. They had responded with okay. She had the Supervisor come speak with me. The Supervisor said she would look in their office for it. My question was, why would it be removed from my room and put in your office? She couldn't answer me. I was told that when Julie- Director of Rooms got there at 9:00 am I would be called. I have tried calling both, Tliyah and Julie without any response. It is currently 4:30 pm. So, DO NOT trust housekeeping here. They seem to be out for their personal gains and can't follow directions.
- Abigail (4/5): - The room was very clean. The staff would very accommodating. The only issue was the plumbing. The plumbing did not work properly and sometimes not at all
- Ashok (10/5): - Beautiful location with restaurants and parks close by. Walkable distance to the Arch.
- Anne (10/5): A true gem!! - This hotel was fabulous! We were greeted by Jesse at the front desk who helped us to find the perfect room to meet our needs. He suggested excellent places for dinner and directed us to the hotel happy hour. The hotel has just celebrated their 100th anniversary. It was a true gem!!
- Christine (10/5): - Staff was friendly and the hotel is beautiful
- Marti (10/5): - .
- Victor (10/5): - Great old building but beautiful , the surrounding areas a bit sketch
- TravelingShanti (8/5): 100 years and still going! - Room: It's an old hotel building but the rooms are comfortable. I'd say they are ready to be modernized again. It was clean and bright. We did have to change rooms due to the first one having door hinge problems. Traveling with my daughter for the weekend, it was nice that the sink was separate from the toilet/shower so we could get ready at the same time. Building: It's old. 100 years old! It's got some great art deco details. The elevators are small and kind of creaky. There's a nice restaurant and bar off the lobby. Location: It's a little away from things but still walkable. It's situated directly next to another Marriott hotel so the Ubers kept defaulting there. Parking: there is valet parking but also a self-parking ramp about a block away. I will say that, when it was POURING rain, the valet was very convenient. If you do valet, they use a third party and you have to text and pay separately from the hotel bill. Staff: Pleasant. I was only slightly offput because, when we went back to the front desk to report that the door to our room wasn't working - the door wasn't hanging right on the hinges and wouldn't even fit in the frame anymore - we were made to trot back up to the room and was part of a conversation about needing to get the maintenance crew there to fix it (we'd only just checked in and hadn't even put our bags down). I'm not sure if it was the expression on my face but, before I needed to say it, a different room was offered. Honestly, that should have been action #1 instead of hauling a brand new guest back up to the room they just reported wasn't working. Even that person, though, was super nice.
- Sarah (10/5): 20th Wedding Anniversary - 20th wedding anniversary trip! Was absolutely amazing! The staff was so nice and friendly. The building inaide and out is breathtaking!100% will stay here again when we come back.
- Joan (10/5): Beautiful - The hotel is a beautiful historic treasure. I would highly recommend
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