The Luxton Bandung
Location: Jl. Ir H Juanda No. 18, Bandung, id
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern Rooms with Free Wi-Fi
Experience comfort and convenience in our modern rooms at The Luxton Hotel. Equipped with hardwood and parquet flooring, each air-conditioned room features a wardrobe, seating area, and a flat-screen TV with cable channels. Stay connected with complimentary Wi-Fi access during your stay.
Dining Options at Xquisite Restaurant and X Lounge Bar
Indulge in a culinary journey at The Luxton Hotel. Start your day with a full breakfast or savor western delicacies at Xquisite Restaurant. For a more relaxed atmosphere, head to X Lounge Bar for light meals and refreshing beverages.
Convenient Location
Located just a 5-minute drive from Bandung Indah Plaza Shopping Mall, our hotel offers easy access to nearby attractions. Explore the city with a 15-minute drive to Bandung Train Station or take a 40-minute drive to the picturesque Lembang area. Book your stay now and enjoy complimentary parking at our property.
Important Information
Please note that the hotel's lobby area is undergoing renovation works until April 2020.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Massage services
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Golfing on site
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Clubhouse
- Reception hall
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Executive Double Room
This spacious air conditioned double room features a flat-screen cable TV, seating area, electric kettle and wardrobe. Private bathroom comes with shower and free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
-
New Deluxe Twin Room
The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
-
Honeymoon Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with mountain views, this suite also offers a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
-
Deluxe Double Room
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Deluxe Twin Room
The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
-
New Deluxe King Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
The Luxton Suite Room
1 King Bed and 2 Twin Beds
2120-sq-foot room, patio with city views
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with stovetop, microwave, coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - 2 bathrooms, jetted bathtub
Practical - Laptop-compatible safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
The Suite King
1 King Bed
1044-sq-foot room, patio with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with stovetop, microwave, coffee/tea maker, and electric kettle
Sleep - Premium bedding
Bathroom - 2 bathrooms, bathtub, free toiletries, and towels
Practical - Laptop-compatible safe and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Stovetop
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Separate bedroom
- Bed sheets not available
-
New Deluxe Room
1 Double Bed or 2 Twin Beds
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, free toiletries, and towels
Practical - Laptop-compatible safe and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Deluxe King Room
1 King Bed
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, free toiletries, and towels
Practical - Laptop-compatible safe and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Air conditioning
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Deluxe Double Or Twin Room
This air conditioned double/twin room features a flat-screen cable TV, seating area, electric kettle and wardrobe. En suite bathroom comes with shower and free toiletries. Bedding type of this room is subject to availability.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
-
Deluxe Double Or Twin Room Only
Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, an electric kettle as well as mountain views.
Max Occupancy: 3 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
Guest Reviews
- Suria (6/5): -
- Djohan (7/5): - Location Parking too small
- Teguh Selamet (8/5): -
- Istighotsah Hastia (8/5): Akan menginap di sini kembali jika ke bandung! - Kamar luas, pencahayaan bagus dengan pemandangan kota yang hijau, kamar mandi bersih. Menu breakfast bervariasi. Kamar kami menghadap ke jalan raya jadi di malam hari cukup menganggu karena suara kendaraan lumayan terdengar ke dalam kamar.
- Nayanti (8/5): -
- Andy (9/5): A great place location in central Bandung - Complete variety of morning food. The lobby area is efficient and complete cafe bar and lounge Tight parking space
- Hans (9/5): Comfortabel hotel in groene wijk - Mooie locatie in een rustige buurt. Niet ver van Gedung Sate. Wifi viel bij mij soms weg. Zwembad gaf op 5e etage van Oost gebouw wel wat geluidsoverlast.
- RR (7/5): Ondanks het drukke verkeer voor het hotel, een rustige kamer. Kamer kan wel een pidato gebruiken. - Ruime kamer Kamer is gedateerd
- patrick (7/5): - Een prima hotel Geen biertje te krijgen
- Martin (5/5): I don’t think I would hurry back - The Staff The Location Clean Room Large Bedroom and Bathroom Nice views of the mountains The Wifi - Dreadfully slow 3Mbs! No iron or ironing board Located on a noisy road Air con was not working to capacity Breakfast service - no knives or napkins, no tables wiped or re-set
- farah wahidah (9/5): -
- Hilary (10/5): - Lovely hotel with a really good feel to it. Very smiley, the staff are a credit to the hotel, they're obviously very proud to be working there No problems here :)
- Gunawan (9/5): Superb -
- Veronica (8/5): Very good -
- Dan (9/5): Superb -
- Teruna (8/5): Very good - Strategic location, a minute walk to food center, nice breakfast The room little bit dusty, seems a lack of house keeping. The room air condition noisy.
- Kanasen (8/5): Very good -
- Sobri (10/5): Good place to stay - Near eating place No iron board n iron and need to request take so long .
- sitishofiad (10/5): Good - Recommended, very comfortable and the service was so good, the people are kind i like the views the room Is large & comfort, so comfortable, if i have to trip bandung again i would like to stay on this hotel again, thank you for the serviceeee👌
- Bellswhyn (10/5): Great hotel - I was stay at luxton hotel with my husband, they had excellent service, food, and location. You'll find a mall, skincare center, etc around this hotel with affordable price. Thankyou...............................................
- syaharanid2024 (10/5): First experience in 5 star hotel - The service its so excellent, i have a good experience in luxton. And the room its so clean, when i have brunch they staff so kind who gonna tell what i want to pick up some food on my plate brunch, they nasi goreng itss soo yummy. U guys must try they food.
- Meirita (8/5): Very good -
- Ivan (8/5): Very good -
- Sri (8/5): Very good -
- Fadhlillah (8/5): Very good -
- Harun (10/5): - Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück ist sehr lecker und für jedem etwas dabei.
- Eky (8/5): Very good -
- Moekti (9/5): Superb -
- Zulkepli (6/5): Pleasant - Overall the staff was excellent, the room was clean and the safe lock was not working The breakfast was the same during my stay, hope to see a change when i visit Luxton again
- Ismail (8/5): Nice but there's still room for improvement - the spacious room & friendly staff the breakfast is ok, i expected more
- Ryan (9/5): Superb - Location Parking
- Rizki (9/5): Superb -
- Deni (8/5): Very good -
- Fikri (7/5): Good -
- Widya (7/5): A comfortable stay with good service - The room is spacious, clean and comfortable. The toilet has a bidet installed which I really appreciate. We had the hotel breakfast and found the variety to be satisfying and the spread quite tasty, except for the mie bogor and the soto, both of which were too oily for me, very disappointing. I love the herbal drinks (jamu), especially the turmeric and tamarind blend. The cut fresh fruits were ripe and sweet. The three rooms that I booked are located one floor above the swimming pool (Level 5). We could hear the children at the pool laughing and screaming through the walls! If you intend to stay in your room during the day to rest, I would not recommend a room on that floor. I hope that the door can be replaced with a thicker one that can block out the noise. During our 3-night stay, the pool was always filled with families with young children during the day. If you intend to swim laps, later in the day would be when you will get the chance.
- Explore09272899780 (10/5): Hotel yang memberikan pelayanan terbaik di Bandung - best service, no problems while staying at the Lexton hotel. equipped with a diverse and delicious food menu to eat. hotel workers who always keep the room clean. continue to maintain what already exists and develop other things that can attract guests to come back to visit and invite their other friends or family.
- Fernando (8/5): Very good -
- I6939CMronaldm (10/5): Good choice - The room space is great, cleanness of room is also very good. The variety of food in breakfast area. Should add good quality of coffee in the breakfast area (since I need good coffee in the morning).
- Shae (7/5): Good -
- Ridhwan (8/5): E1 이완 (SGP) - The hotel is excellent as well as the service rendered from the staff for the level of hotel rated. Awesome breakfast buffet spread. Spacious room. 이 호텔은 걍 괜다. 방을 크고 편하다. 아침 식사 엄청좋고 맛있다. Some room for improvements: > Gym: needs more aircon and ventilation > Room amenities: some are old/broken - to check before guests checks in (eg. kettle, tv remote control battery) > Business Center: set up a side or space for business center for guests to do their work whilst waiting for check-in or check-out waiting for their next journey.
- Nada (7/5): Breakfas was poor for 4* hotel -
- Dimas (7/5): Good - Good location Spacious room Bad soundproofing room Place for breakfast is small compared to other 4 stars hotel.
- sariati (10/5): - Our room is spacious Nice view
- Verified traveler (8/5): - Decent hotel to stay in
- Verified traveler (2/5): - got charged 50,000 rupiah for blood stain on pillow slip caused by mosquito bite. Shower flooded, TV didn't work, Window locks broken. Staff arrogant
- Verified traveler (6/5): A well located hotel but in need of rescue - The room is very tired. The shower curtain is mouldy and stained. The bed sheet was discoloured, off white. The wooden floor tiling has came off but was nailed to the ground as a quick fix. Overall the room looks mediocre and does not reflect a four star or even three star rating hotel.
- Verified traveler (10/5): - Quite and romantic good location nice staff specially the manager abu Rashed
- Fireman (8/5): - Clean and simple. Just a minor thing just before checking out the toilet shower did not work. Otherwise great hotel
- Karel (8/5): Very recommended hotel - booked 5 rooms for a short vacation with our family. 2 babies were with us and the hotel manager was very keen that he allowed us to reserve 2 baby cots for free. Staffs were friendly. Parking space was a concern for some guests as the hotel only has a few car park space, but we were happy as they provided a free valet service for guests. Breakfast were nice. Room was reasonably clean. The only thing we would think about before making another reservation was the terrible traffic jam right on the street in front of the hotel. Thank you for the wonderful service!
- Verified traveler (6/5): - Friendly and helpful staff. Massage was good as well.
- Verified traveler (8/5): Good location hotel - Hotel at good location. All the staffs were friendly and very helpful with smiling face. Overall were nice and good. The room WIFI was slow, need to improve. The hotel swimming pool water look not very clean because the water don't overflow like normal standard pool designed. Hope they will take action to improve it.
- mila (8/5): Faboulus - Lovely room and staff friendly
- Verified traveler (10/5): clean room. reasonable price. - clean room. reasonable price.
- Stella (8/5): Nice hotel, the room was spacious & clean.. - Nice hotel, the room was spacious & clean.. the weakness : there's no much parking area, eventhough they provide free valet service
- alberto (10/5): first impression....this hotel is very comfy - very impressive
- Verified traveler (8/5): Clean hotel - It was amazing stay in this hotel. It close to several shoping area. Good breakfast and clean room.
- Siti (8/5): Jacuzzi with a view - Honeymoon suite has a great jacuzzi just outside the room (balcony).
- nana (8/5): luxury hotel so far.. very recommended - best trip to bandung so far.. have travel to bali and thailand. my first time trip to bandung and had great experience
- Emily (8/5): good location downtown bandung - The hotel was good ad we like the size of the room and the bed!! The other 'quality' of guests (during breakfast) was not so good. It somehow reminds you of a cheap hotel.
- KATHARINA (8/5): Nice hotel - The room is good
- dev (6/5): Good location - The facility: Hair dryer: was not in your room, you need to ask the gotel to get this, not like other hotel Breakfast: just so so The bed: comfortable enough
- MUHD TAUFIQ (6/5): Just Normal nothing Fantastic about this Hotel - The Hotel rooms are big BUT the toilet are horrible especially on the tap area and the floor has quite a bad smell. BREAKFAST was sooo boring throughout the 6 nights, the utensils are not clean properly.
- Echua (8/5): Great location and spacious accommodation - Spacious room, wide television selection, friendly staff, good roof top bar and great location. The shower curtain has a weird smell when it is wet and the shower towel seems too old and dirty Overall experience was good and will recommend to those planning to visit Bandung
- e. (6/5): Looking for another time - The bed need replacement since every single move the sound from the bank heard better it was lying on the floor. During dinner time as moslem obligation, the table were many reserved but empy no one sat while many guests came looking for the chair, enjoying meal was not convenient enough and I decided leave early after chosen small amount slice fruits and some spoons of fettuccine and two glass of water
- LIE (8/5): - Everything is great about this hotel except the car park space which is very limited.
- Sofiar (6/5): review for luxton bandung - So so... Didn't have a lot of park for car.
- Sophie (8/5): Good location, friendly staff - The hotel was pleasing to stay in and the staff were all very friendly and helpful. The restaurant within the hotel/room delivery service provided great food albeit at a slightly higher price (which was expected) as compared to food sold outside. The only downside of this hotel is that they do not provide tissue in the toilet nor in the rooms, thus we had to go to a nearby supermarket to get a pack.
- mohd (8/5): nice hotel - Hotel room quite spacious & all things in working condition. Before i booked the hotel did ask for 3 side by side room but when reaching d hotel only provide 2 connecting room & 1 room few doors away but we still happy with it. The breakfast i rate 3 out 5.
- Ken (8/5): - The hotel staff are friendly however when being asked for assistance, for example requesting for hairdryer there is a long waiting time. Room looks really nice and thr toilets are good however there is only one empty power socket and the room is pretty dark even with lights on, the beds and the pillows are really comfortable. Overall experience is good and would recommend others to try.
- Verified traveler (6/5): - Good location. We were staying near the pool so a bit noisy in the morning when there are children swimming in the pool. House keeping a bit lousy as they came knocking on our door in the middle of the nite (1am) asking if we requested for toothbrush! They should have check properly before disturbing sleeping guests.
- Asmadi (10/5): Excellent stay at Luxton - Overall a fabulous stay. Hotel feels new n cosy. However, the street in front was always congested. Would stay there again for next trip.
- Verified traveler (10/5): - Convenience for shopping and food
- k.c siow (10/5): Big, clean and comfy room - One of the best hotel I ever stay in. Big, clean and spacious room. Fantastic staff, always with a smile. They are always ready to help and provide. In fact nothing to pinpoint the wrong. You won't regret it.
- Seow Eng (Jasmine) (10/5): Superb Hotel - We enjoyed our stay at the Luxton. The room is big and clean. The hotel location is near to the shopping mall and factory outlet. Breakfast menu is acceptable.
- Astriana (6/5): - First day, the room AC is leaking. Was not really happy but called the room service and they sent someone right away. The mechanic said that we will be removed to a different room for our convenient. However, I had to call a couple times to get them to move us right away, as they were originally said that we had to wait at least till 11 am to get a new room, that's when people check out. Was not happy at all, i told the receptionist they need to move us right away as it was not healthy to be in room that's leaking nor it's safe for my 2 year old to be in. So they finally moved us. Other than that, the food was okay, a little blend, and but the fitness guy and other workers were really nice. Location wise is good.
- Shinta (8/5): Nice hotel; nice location in Bandung. - * My Friend and I stayed in for 1 night in May 2015. * Great Location. * We stayed in room 310; a Deluxe room at the end of the hallway of the 3rd floor in West Wing Building. + I think our room is a little bigger coz it's at the end of the hallway. - We have a window with a view of an empty terrace (a.k.a. NO VIEW at all) + The room is clean and nice. + The bed is clean and comfy. + Bathroom is nize size; remember to close the curtain at the shower window, otherwise people can see you from the bed. + There's a medium size fridge (not the tiny fridge). - They provide electric kettle to boil water; however the switch in the kettle was now working properly, I waited the kettle to stop boiling for a few minutes and it just kept boiling & did not stop automatically. It's a minor problem yet dangerous. - The shower water is only lukewarm, not hot. I don't think they have a good hot water system, coz I took shower after my friend, so the hot water should have time to warm up; and I turned the handle all the way to hot part and the the water only came out lukewarm. * a descent gym; hosted by a very polite and helpful staff. * a descent size swimming pool (it looks bigger in the picture) * the parking space is small. they have basement and back lot parking space; they're each fit 20cars double park; so the parking attendance did a lot of pushing the cars. * Overall it's a very nice hotel and very good deal using the rate from Hotel.com
- Cathryn (8/5): Overall A Good & Nice Hotel - Front desk staff rather slow to finalise our check in for 2 rooms even though there wasn't anyone else checking in. They are also not very knowledgeable about their own town when we asked some questions. The breakfast spread was reasonably good and the cooking is good as well. Will certainly recommend friends to stay here.
- YUSUF (10/5): overall value 85% was good - Over all the hotel service very good. Quality Breakfast food very basic ,must be up grade as 4 star hotel.
- Hadi (8/5): Relaxing with a good view. - Nice skybar with excellent service of staff. Fantastic gym with swimming pool.
- Verified traveler (8/5): Review of Luxton - The hotel location was pretty good. Opposite Luxton there is a food court place called Kampong Aceh that serves pretty decent Indonesian food and its open 24 hours. There are factory outlets within a 5-10 minutes walk which is pretty convenient. The hotel itself has good facilities, a gym, swimming pool, spa etc. The hotel front desk spoke decent English and could help us out with alot of local transport booking and planning.
- Rusdy (4/5): Bad Service - Bad service. When we arrived, they gave us 1 room at 10th floor but the door is broken. Then we moved to 8th floor. On second day, we asked the house keeping to clean the room around 3 pm but unfortunately they forgot to clean it till we went back to hotel at 10 pm. Travelling with babies in this condition is not helping at all. can you imagine if i have to wait 30 - 45 minutes at 10 pm because they cleaned the room? Oh my god, really bad service.
- Arthur (8/5): above average hotel in bandung - Fast check in upon arrival Room is very spacious and clean (very important) Most amenities are in place, except for hairdryer. Perhaps we would have to ask for it. (which I didn't ask in my case) Beddings is comfortable. On my 3rd day, experience 3 blackout (afternoon period) while I was in the hotel. Even the shopping mall experience it once. Hotel has a simple gym n small lap pool. Good enough for workout and relaxation. Didn't try the buffet breakfast thus cant comment on food. Though I read some mixed review. On the last day, we needed to change more rupiah only to be told they do not have enough rupiah for exchange. We are only changing 100SGD worth. Also noted that their staff will knock on our door indicating they need to clean up the room, which I personally frown upon.
- SHEE CHER (8/5): Volcano - It was a good trip, room service personnel during my stay was friendly with excellence service, front desk staff ( Ms intan) was very helpful. Downside was i didnt get breakfast during my stays, when i booked through Hotels.com it was indicated that breakfast included.
- Verified traveler (10/5): Nice hotel close to factory outlet. - It's nice to spending time together with my family to stay in the LUXTON SUITE HOTEL BANDUNG.
- Verified traveler (8/5): Nice stay for weekend retreat - Nice stay for weekend retreat
- Amy (10/5): Awesome stay! - The hotel rocks and its way affordable! Bandung really let's everyone lives like kings and queens! We even ordered room service because it is that affordable! The hotel is near factory outlets in the Dago area e.g. Jetset, Grande, Blossom etc but it would be more advisable to take a cab there (bluebird taxis preferred) and the hotel can call the cab for you! The only con is that the hotel does not provide free airport transfer. Taking a cab from the airport to the hotel would cost about IDR 50.000 which is 1/3 the price of the hotel transfer. But hotel transfer gives a better sense of security especially if you are arriving at Bandung at night!
- Juan (8/5): Value for money - Clean room and convenient location
- Andrew (8/5): an overall pleasant stay - Check in after arrival was easy, the reception staff friendly and helpful at all times, the concierge helpful regarding sites to visit and directing me to places, though some places can be reached by walking instead of taxi (surely after respecting certain precautions, i.e. ladies leave your Gucci bags and diamonds at home) but I think it is just a safety first policy by the hotel. I did not encounter any lapses with the house keeping as I had read at some other rating websites and found them fast compared to usual Indonesian standards. The room cleaning at the second day of my stay could have been a bit better (dropped cookies still at the floor). The views from the room are pleasant, advantages are surrounding shopping malls and the better local food outlets quite nearby, in fact in walking within distance. Internet speed was fine. Breakfast was good too but would recommend a better brand for the jam and more strength to the black tea (I thought nearby Bandung is a tea plantation area???). But the basics are there and if you are adventurous to taste the local dishes, it is all fine. Please keep up the local herbs drinks for breakfast that gives some difference to the other hotels... The sunset drink at the roof bar at the extension building is very joyful (sure pricier than at normal food outlets). I really liked the non smoking policy inside the hotel areas (lobby etc). overall a very pleasant stay. Don't forget to bring sufficient funds for the factory outlets nearby.
- Mike (4/5): Bit of a disappointment really - It is kind of a fake 4 star hotel - looks good from a distance, but does not hold up to closer inspection. Lousy food in the restaurant, which was empty. I guess that should have been a clue.
- Anne (8/5): Patronizing receptionist - Picked up at the airport by hotel transfer service. Excellent. Reception at hotel less impressive: We had requested early check-in (around 10) well in advance (and accepted the possibility of additional cost), but the receptionist just told us to sit down and wait without even mentioning our request. When we asked, the receptionist explained repeatedly that check out was at 12 and check in was at 14. As if asking for an early check-in was a really stupid thing to do. In the end one of us did get a room at 11.30 and the other at 1.15... On departure I had booked the hotel shuttle again, for myself only as my colleague would be leaving on a much later flight and wanted a long morning's rest. The receptionist asked for my colleague and I explained that she would be leaving later. Despite this they called her room several times, disturbing her much needed rest (jet lagged and exhausted) to ask if she was not leaving with me. This attitude has left me with a not favourable impression of the hotel.
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