Savana Hotel & Convention Malang

Name: Savana Hotel & Convention Malang
Address: Jl. Letnan Jendral Sutoyo 32 - 34, Malang, id

Location: Jl. Letnan Jendral Sutoyo 32 - 34, Malang, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Savana Hotel & Convention Malang, centrally located in Malang, offers elegant 4-star accommodation with modern interiors and stunning floor-to-ceiling windows. Each room features a flat-screen TV, a minibar, and a cozy seating area for your comfort.

Top-notch Facilities
Indulge in the indoor swimming pool, spa massages, and sauna for relaxation, or stay active at the gym. With 4 dining options, including local and international cuisines, and a bakery for fresh pastries, your culinary desires are sure to be satisfied.

Convenient Location
Just a short drive from key attractions like Malang Town Square and Abdul Rachman Saleh Airport, Hotel Savana is the ideal choice for travelers seeking comfort and convenience. Book now for an unforgettable stay!

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Massage services
Currency exchange
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Playground on site
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Japanese garden
Health or beauty spa nearby
Swimming nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Double or Twin Room with Swimming Pool Access

The spacious twin/double room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Junior Room

1 King Bed
452-sq-foot room with city views

Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate dining area
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
Family Triple Room

3 Twin Beds
452-sq-foot room with city views

Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
Grand Twin Room

2 Twin Beds
409-sq-foot room with city views

Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Printer
Junior Suite

The spacious double room provides air conditioning, a minibar, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Dining table
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Triple Room

The spacious triple room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 3 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Superior Double or Twin Room

This twin/double room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Deluxe Double or Twin Room

The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Grand Deluxe Twin Bed Room

The spacious twin room offers air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation

Guest Reviews

Ineke (8/5): Fijn hotel met tegenvallende punten - Het ontbijt was meer dan bijzonder lekker. De kamers waren goed met lekkere bedden. Het zwembad was overdekt, dus geen zon of lekker plekje om te zitten. Veel lawaai van kinderen want iedereen heeft een balkon aan het zwembad. Veel lawaai van renovaties, die worden voor ons wel even stilgelegd.
Stefanos (8/5): - Πρωινό Εξυπηρέτηση πελατών Κακή σχέση ποιότητας τιμής. Δωμάτια παλιά, χρειάζεται ανακαίνιση
putri fiani (10/5): It was a remarkable stay during my vacation trip. - The staff was super helpful and friendly. Thanks to Ms. Mayang for helping my early check-in process. Also, thanks to the bellboys and security for helping me to load and unload my luggage without me asking. The breakfast is super delightful and has various foods. I got some problem in my room and they don't even mind when I request to change room just 15 minutes after I check in. The location is just 900m from the train station, right in the middle of the city. I truly recommend Savana Hotel for your stay in Malang. 👍👍 None. Everything is just perfect.
Zsolt LFC (9/5): - Huge hotel, good location, helpful personal Inside pools more for kids as for adults, the cleaning personal is not the most professional, some guests are not really for hotels, not respecting silence and resting periods, too loud
Ufi (8/5): Hotel nyaman dan tenang di Kota Malang - Suasananya yg tenang walaupun strategis tempatnya di kota Malang Nyaris tdk ada
Linda (10/5): - Recommended hotel Kids friendly Family hotel
Ufi (9/5): Suasana nyaman saat Idul Fitri di Kota Malang - Ketenangan suasana hotelnya Nyaris tidak ada
Dennis (9/5): Friendly staff, nice facilities, great massages. - Great location, clean, staff were helpful and friendly. Nothing
Shaun (10/5): - Didn't get breakfast but the location was good
Martine (9/5): - Personnel performant et à l'écoute Rien
topp (7/5): We hadden een fijne dagen gehad - De locatie was fijn overal dicht erbij vooral de oro Oro markt , een echte ouderwetse culinaire De badkamer deur was moeilijk om dicht te doen en de sjouwer lekt
Rai (2/5): - TV was not big but smart My room had strong sewer stench. The window was covered due to construction going on...so its like 4 walls
Michel (9/5): - Inrichting hotel zeer mooi en personeel heel vriendelijk en behulpzaam. De service van de heren aan de entree was uitstekend. Zelfs toen we een pakket verwachtten van derden en niet ontvangen hadden, had 1 van de heren ons probleem snel voor ons opgelost. Service op hoog niveau! Het ontbijt was uitgebreid en heerlijk. Ook het diner in het Skyrestaurant is aan te raden en we hebben er meerdere keren gegeten met een prachtig uitzicht over de stad. Ook in het Skyrestaurant was het personeel heel vriendelijk. De hotelkamer was groot, mooi, schoon en netjes. -
Derkje (10/5): Geweldig hotel. - Prachtig hotel. Ruime kamers en goede voorzieningen. Heel uitgebreid ontbijt. Personeel is super vriendelijk. Niets
Rosana (8/5): - Check-in possible à 4h, de l’eau à disposition dans les chambres, personnel aimable Salle de bain vieillotte et délabrée, petit déjeuné tourné beaucoup vers le salé et les plats conséquents, peu d’options de fruits/muesli/pain/fromage etc qu’on aurait pu attendre pour un hotel de cette taille
Nathalie (9/5): Parfait - Super petits déjeuners,chambres propres et confortables. Personnel très serviable et souriant. La piscine est très agréable et les différents restaurants proposent des menus variés .nous avons fait 2 massages extraordinaires.
Maury Issak (8/5): - The location is perfect and the room is quite big for its price. The staff were nice and accommodating. If you’re light sleeper, you could hear the sound from the train tracks behind the hotel. It’s not so often though, maybe once in a couple of hours. The bathroom looks worn out.
María Isabel (6/5): Regular - No se corresponde con un hotel de 4 estrellas. Muy antiguo, la ducha se inundaba y la habitación no tenía luz natural.
Patricia (6/5): Prima voor onze doorreis 1 nacht - Lekker bed, prima restaurant. Gebruikt voor de start van de Bromo tour Personeel sprak amper Engels Zwembad lag midden in restaurant Veel lawaai in en om het hotel
Boris (7/5): - Les chambres sont grandes, les lits confortables. Très bruyant (grande route et train), hôtel sans charme, restaurant pas bon, piscine froide.
PAUL N (9/5): - Everything was great about the hotel. The only problem was that people were allowed to smoke inside the hotel. Other than that, it was a very good experience staying here.
Ian (8/5): -
Michel (7/5): Gut für einen kurzen Aufenthalt - Betten sind bequem. Das Zimmer verfügt über alles was man brauch. Das Frühstück bietet eine grosse Auswahl an Speisen. Der Pool ist neben dem Restaurant / Indoor und ist eher kalt. Wir hatten das Gefühl dass das Hotel nicht auf Europäische Touristen ausgerichtet ist.
Laurie (8/5): - La chambre était grande et propre. Le petit déjeuner est bien.
ptrigg (9/5): Lovely business hotel - Good location, very large rooms and immaculately clean A little pricey.
Yungi (10/5): -
Michel (8/5): Malang, top! - Locatie top, personeel top, grote kamers, ontbijt uitgebreid Beetje gedateerd, veel aanslag in badkamer, bij 1 kamer hadden we spontaan lekkage, hotel is ook een conferentiehotel en dat geeft drukte al vanaf 0700 uur.
ptrigg68 (10/5): Clean and comfortable - Very comfortable and clean hotel in a good location. The staff were extremely friendly and helpful. The rooms are exceptionally spacious. This is a functional hotel that is geared up for business but is equally fine if you are travelling through and fancy somewhere a little more comfortable for a night or two. If you are climbing Mount Bromo or undertaking any early morning activities 'pack-up' breakfast will be provided. The restaurant food was very nice too.
Yossy (8/5): Very good - The room is clean and spacious, the staff is helpfull. We arrive early and they allow us to check in earlier at 12.00 Nothing
Nur (7/5): Good -
deddy_dex35 (6/5): Spacious room - Good location spacious lobby spacious room, clean and friendly staff. Unfortunately altough the indoor pool located in central and beside resto which is no private room. The hall spacious and clean but little bit difficult to find shop or culinary hotel’s arounds
Chong (9/5): Savana hotel review - Clean and friendly staff. We ask for a connecting rooms which the staff happily provided. Food was good and room are spacious Can't find any convenience store nearby within 300m from hotel. Need to walk around 550m to the closest one.
Shweta (8/5): Very good - The facilities and staff and breakfast were all amazing. The pool area was right next to the dining area which was a bit uncomfortable to use. My only request is that the hotel offers drinking filtered water for free on site to it's customers.
Angela (8/5): Very good -
Iris (10/5): Excellent hotel - It is beautiful, clean, with three restaurants to choose from, brilliant breakfast, extremely large room, very good swimming pool and spa. The staff is friendly, professional, and kind.
Linda (8/5): Good option to stay during your visit to Malang. - The room is very spacious and clean, the breakfast is very good also. The parking lot is spacious and the hotel's location is very strategic and easy to find. The hotel doesn't have a swimming pool.
Aries (8/5): Very good -
Agnes (6/5): The room cleaness was very poor, I found cocroach. I asked the room - Location, free orange juice Cocroach, flooded bathroom, towel was not changed
Steve (7/5): It was a pleasant and comfortable experience and I would go back. - Modern and elegant design. Good food It was noisy - room opened to pool and restaurant.
Wijaya (8/5): Very good -
Adrisderain (8/5): Very good -
Mudasar (6/5): Pleasant -
Aflah (8/5): Very good -
BEN (2/5): - All my reviews are by the Rules & Regulations of Expedia. First the good....few employees are 5 STAR: 1) Miss Mayan from the Reception is nice, polite, helpful, speaks good English. 2) Miss Rara from the Reception is nice and polite. 3) Mr. Harry for the Cafe/Restaurant is nice, polite. Now, the not so good...lots of NOISE. I FELT UNSAFE. NO INTERNET for few HOURS. NO ELECTRICITY for few HOURS. I will NOT GO TO this HOTEL.
BEN (2/5): - All my reviews are by the Rules & Regulations of Expedia. First the good....few employees are 5 STAR: 1) Miss Mayan from the Reception is nice, polite, helpful, speaks good English. 2) Miss Rara from the Reception is nice and polite. 3) Mr. Harry for the Cafe/Restaurant is nice, polite. Now to the REALITY...I truly suffered there. Extreme noise (day and night), was followed constantly by hotel employees. Only 1 or 2 speak English in the entire hotel. Most of the staff are very unfriendly. 1 of the hotel managers (I cannot mention his name due to Expedia Rules & Regulations) asked me questions that are illegal in USA, Canada & Europe. Quote: What is your religion? Why are you in this country? Why are you in this city? Purpose? Are you single? Married? Divorced? So so shocking... I felt very unsafe 24/7...wanted to leave/get a refund, same rude, disrespectful young manager said...quote: Sorry...NO REFUNDS. Will NEVER GO TO this HOTEL AGAIN...SHOULD BE 1 STAR MAXIMUM !!
loven847 (2/5): Disappointing... - All my reviews are by the Rules & Regulations of TripAdvisor. First the good....few employees are 5 STAR: 1) Miss Mayan from the Reception is nice, polite, helpful, speaks good English. 2) Miss Rara from the Reception is nice and polite. 3) Mr. Harry for the Cafe/Restaurant is nice, polite. Now to the REALITY...I truly suffered there. Extreme noise (day and night), was followed constantly by hotel employees. Only 1 or 2 speak English in the entire hotel. Most of the staff are very unfriendly to tourists (like me). I felt very unsafe 24/7...wanted to leave/get a refund, a rude manager said...quote: Sorry...NO REFUNDS...was stuck there. Also, internet was VERY BAD...sometimes, NO INTERNET for HOURS. The was NO ELECTRICITY TWICE, 1 time I was during a shower, slipped and fell. Will NEVER GO TO this HOTEL AGAIN...
Daniel (10/5): Exceptional - Staff are super friendly & gerat value rooms for the price The view was a little underwhelming due to the fact our suite was on the 2nd floor. Not the end of the world though.
irm75 (10/5): Best Hotel in Malang - Been staying in some hotel in Malang, I found this hotel is the best and the most comfortable for staying. Breakfast has large and various menus yet delicious. Hotel location is near to business and culinary premises, so it is suitable for both business or leisure purposes. Very helpfull and polite Concierge Team, congratulation!
Richard (9/5): Superb - Comfortable and clean, with a great breakfast selection.
David (9/5): Superb -
Fransisca (7/5): I thank all the staff who tried their best to accomodate my needs (in room dining, laundry etc) - Location and staff are very good. They are very polite, friendly and efficient. The noise. I could hear the train noise through out the night as well as a sudden noise at 1 am (yes, am) when I was a asleep. I was so scared I though someone knocking my door room. I called the front office and they came to my room and checked. Apparently there's someone installing something on the floor above (at 1 am). Not long after that the noise stopped. Too bad for me, I was awake and it was very hard for me to go back to sleep.
qyonkm (6/5): Need to work more as 4 star hotel - Breakfast is so great, the bed is ok, however they didn’t clean the glass and water heater from previous day..the floor seems confusing, maybe need sign board on the elevator to show its destination floor.
Sammkris (10/5): Comfy hotel in Malang city - I have stayed several times at this hotel since 2016, and the hotel conditions are still the same, clean and comfortable. The rooms are spacious and clean. Really comfortable staying at this hotel. The location of the hotel is in the center of Malang city, which makes it possible to visit various entertainments and restaurants in Malang city. Breakfast has many choices and the food served is delicious. TV is also available with quite a lot of TV channels. In the room there is also a wardrobe, fridge, toilet amenities, hair dryer, tea, coffee and mineral water. There are even soft drinks provided in the room for free. The hotel is also equipped with several meeting rooms. There are also Chinese food restaurants, rooftop restaurants, lounges and Indonesian food restaurants. The drawback of this hotel is the location of the swimming pool which is next to the restaurant, so sometimes restaurant visitors get splashed with water when someone is swimming and playing in the water. Wifi was slow, unlike the last time I stayed at this hotel.
Familia (9/5): Wonderful one night staycation - Everything is good I can not enjoy the breakfast because the taste is too salty for me
Gage (9/5): Superb -
Nadeem (6/5): Pleasant -
Geert (8/5): Very good - Good lication to drive to Bromo. Good hotel, friendly personel.
Lee (8/5): Very good -
Bagus (8/5): Very good -
Johanes (8/5): Very good -
parlindunganm (8/5): Really Comfortable Hotel in the City Center - This hotel has a strategic location, which is in tge middle of the city. It is near shopping centers and restaurants. The room in this hotel is spacious, clean, and comfortable with a modern interior design. This hotel is a perfect place for family vacation, meetings or conventions because of equipped facilities that it has. The menu is vary whether it is western cuisine and especially the local Malang food. Moreover, the guests are satisfied because of the friendliness of the staffs that make the characteristics of Indonesian citizens. Specifically, I would like to appreciate to two particular people in this hotel which are Mr. Saiful and Mr. Harris that have served me with great professionalism and kindness, they can become an example for the other staffs. Overall, this hotel is a perfect place for any occations when visiting Malang. Thank you very much.
MsVitaNPN (10/5): Best Service - The first thing I saw was a huge Lobby they have. It looks cozy The restaurant are delicious. Breakfast buffet, with its vast choice. Health protocols also excellent, nothing to worry about 👌🏻 Everything was in hygiene condition and untouched by other people. It was a great breakfast The room was very clean, modern, and comfortable. size is obviously more than enough for two people. Location was perfect, in the middle of the busy streets but you can hardly hear the noise since the hotel is nestled amongst nice greenery. The staff are nice and courteous, very helpful Definitely will come back again soon
yuliaditha (8/5): My first duty during pandemic - This hotel became the first place i stay while duty during the pandemic. Only one night that facilitated by the host. Right on the main street. Easy to find. But used toothpaste to push the elevator button. Wearing mask...put the separator on each table in the restaurant. All serve with health protocol. But choose your room because we can hear the train sound
iras1130 (10/5): Good place for vacation - It's a good hotel with spacious room and strategic location in the middle of town. The staff is very nice and helpfull, they provide many tourism information and help me to book travel to bromo. Definitely choose this hotel when i come to malang again.
octaviamhrni (8/5): Good services and Nice Rooms - The hotel looks so grand on the outside, with nice entrance to the lobby. We only stayed for 1 night there but it was quite memorable. My friends from out of town loves the ambience. We really had a good rest there as the room was large and comfy. The food was great, you can find various dishes from traditional to western. The staff were also nice and friendly. Revisit? Yes of course 😉
fransn660 (4/5): Poor information - On the tiket.com booking says rooms with balcony, grand deluxe, arrive get room just oppose street, very noisy. No information at all, and at 10.00 am already asked if want to extend, seems to ask you to get away. Others ok. If want to stay confirm everything
XRD8000 (4/5): Needs more improvements - Although it's an old room but it was clean and spacious. However the bathroom needs a lot more attention. The bathroom itself smells.. the washing table is clogged badly so apparently you can't use it. You need to brush you teeth in the shower. The breakfast food was good. But the servers are just far from friendly. They never smile and pull long faces and just stand doing nothing until you ask for help. What I know is breakfasts are supposed to be all you can eat but I guess not here. I was with my wife and son and we tried to get a taste of unique dishes the offer for breakfast. The was this noodle stand and I was good. We ordered one it was delicious and tasty so we went ask for another one. The cook looked at us suspiciously but still made the noodle. When we asked for the third time he stare at me as if I just did a crime to him. And you know what.. it turns out to be true. When the noodle was served it was much smaller than the first two. So I guess the breakfast here you can't eat more even though you come with a family. Overall it is a good place to stay but I wouldn't recommend untill they improve the management system. Thank you.
melisalalalaa (8/5): The pool is decorate only - The room is really huge. Bed is good. I love their breakfast too. Varian food, they even serve spaghetti. I planned to do some photoshoot for my blog, but turns out the pool is in the middle of the resto. I bet no one would swimming in there, while people watching.
Lai Fong (10/5): Good hotel - Good location, good service
Sammkris (10/5): Comfortable hotel in Malang City - This 4-star hotel has a spacious lobby, which is connected with a swimming pool arranged in a decoration surrounded by plants, so it looks beautiful and comfortable. Also connected with hotel’s cafe and restaurant. But because of swimming pool location that beside the restaurant, sometimes the restaurant’s guests was a little bit disturbed. The rooms are quite spacious and comfortable, and have a balcony. Breakfast menu had a lot of choices and delicious. The hotel is located on the edge of the main road from outside Malang to the center of Malang, making it easy to get a taxi or public transportation. In addition, the hotel also provides a shuttle car to the airport. Next to the hotel was the branch office of Garuda Indonesia airlines, and also ATMs from several banks. Very helpful if you want to take cash. The location of the hotel is not too far away with some of the famous culinary centers in Malang that are famous and not expensive. The hotel also has several meeting rooms for meetings, weddings or other events. Wifi was ok. The disadvantage was, this hotel was not new anymore. So that the furniture and conditions of some parts of the room are outdated or damaged. Need repairs and renovations in several places, especially in hotel rooms, so guests will feel more comfortable.
Verified traveler (10/5): - 很好房間很棒附近也便利
kuntorahardjor (10/5): Convenient , comfortable and wellpriced hotel - I stayed at the hotel for 2 nights during my bicycling group tour to Malang. The hotel provided a well located and safe storage area for our bikes, Comfortably large bedroom, comfortable bed, practical, clean and well lighted bathroom. I got internal view of the hotel's swimming pool. The breakfast provided were nice and delicious, with plenty choices. The coffee provided were also delicious. I will definitely stay there again when I travel to Malang next time.
elyudith (8/5): For business thing - I had an event that is not far from the city station and decided to stay in the savana hotel because of its easy access, being in lane surabaya-malang line, going to some culinary spot in Malang is also not difficult. The service was good and the breakfast menu is wonderful. The pool is mid size, just fit to just relax in the pool. Totally I'm satisfied here.
purwadirama (2/5): Bad services, lack of coordination, lack of hospitality and slow responses - Bad services : I've got terrible experience regarding their services and hospitality. Stay for 10 days and had 3 times for moving my room because of their anything reason which is not make sense for me as a loyal customer. I've stay at this hotel for more than 2 month in total at different period, but this period is the worst. Lack of coordination : I need to moves to 3 different room in 10 days, and I cannot access my card for the first time 3 times as well. then need time for their IT/engineering to fixed it 3 times as well. lack of hospitality : most of their employee kind of bored with their job. FYI, smile and greeting are free and everybody can do that. slow responses : when I asked for my laundry right now, means will arrived by tomorrow. I gave them my laundry was early in the morning, and should be delivered to my room in the same day. Hopefully they will do better on the future, for me, I will considering many times before I booked for this hotel next time (if all 4 stars hotel is fully booked at Malang, then maybe I will back to this hotel for the last choice)
fajara899 (8/5): nice location - Strategically located and well designed hotel, Savana offers unique breakfast experience (restaurant with nice pool/fountain). Its has located on main street (surabaya-malang route) so It's easy to find. Its also well suited for organizing conference or office event here.
Jonithen (8/5): Absolutely will be back - Came here with friends, stayed for 2 nites. the hotel located on main street, very easy to find. Parking lot is spacious. Stafs are very friendly, quick respond from front desk till room. Spacious room, clean toilet, mini bar is good, the bed is comfort and clean. Swimming pool located at lobby floor, 24 hours resto with indonesian food available, and "after 5ive" dine & lounge at 7th floor. The only annoying is when trains pass by behind the hotel. Its worthed. Of course i'll be back here when visit malang city. Thanx Savana hotel
Sandra (6/5): - Das Hotel befindet sich ausshalb des Zentrum.
Verified traveler (6/5): Functional hotel. - Good, clean, roomy, things work. Overall met our expectations
Krisno (8/5): Nice hotel, easy to reach - the hotel location is in the middle of town. very close to the center of economical activities. the hotel surrounding with some of local food stall : bakso, rawon, etc.
Davi Firdaus (6/5): - Dalam kamar bagus.....design luar kamar yang kurang
Verified traveler (8/5): Masakan indonesia yang enak - Harga lumayan dengan fasilitas yg lumayan dan masakan yang rasanya enak.
Yuniati (8/5): Good - Good
Moch (2/5): Smelly room in the noisy hotel - The staff is informative, but NOT friendly The room is very smelly ( room 606 ) Its hard to get the warm water from he shower, I always get hot or cold water Its the "convention" hotel, so be prepared to have a very crowded lift You will hear noisy sound of the cars from the street in the middle of the night Breakfast is okey
Verified traveler (8/5): 具體價格 - 值得推介
Monika (8/5): - It was a pleasant stay. The room is very spacious, clean, and modern. Although the bathroom is in a good condition, the water runs very light.
Verified traveler (6/5): Kamar Bersih dan Nyaman - Kamar sangat nyaman dan bersih, dilengkapi lemari es yg dingin, coffee maker dan meja kerja. Hotel memiliki kolam renang indoor di sblh restaurantnya. Rasa menu breakfast sedang saja. Kekurangannya, di kamar kami sumbat wastafel tidak bisa terangkat shg air menggenang di mangkuk wastafel. Berhubung kami menginap semalam saja, kami tdk menghubungi housekeeping.
Pippi (8/5): Spacious room, comfy bed. - the room is spacious, bed quite comfy, only lack of direct mirror which is difficult to do the make up with the existing mirror; air condition doesn't work immediately as the room temperature is quite hot, so it's a bit uncomfortable for people who dislike warm temperature. Breakfast is good with many selection.
dadang (6/5): nice hotel - Kamarnya cukup luas. Kamar mandi nya bagus dan bersih. Ada balkon di kamar yg menghadap kolam indoor. Kalo malam kolam bagus berwarna. Sarapan lumayan enak dan variasi. Tapi saat malam tidak bisa tidur karena bunyi suara staff yg sedang beres beres sampai jam 1 malam
Verified traveler (8/5): Nice hotel with strategic location - It's a nice hotel with a good location, the room, the staff, and the food was good too. I'll be back for the next holiday
Verified traveler (2/5): too noisily - dust everywhere ...........................................
Troy (6/5): Nice hotel, bad circumstance. - The reasons that I only rate this hotel 3/5 are: 1. They were having renovation in the lobby. From 08:00 until 17:00 the lobby was very loud. Since they put me on lower floor, the noise was audible from my room. 2. They could not accept my Canadian credit cards. Therefore, I had to pay for incidentals (including extra bed) by cash. 3. This is not their fault as Expedia clearly stated that the beds were single, but the single beds were really single. My child could not snug in with his mother as he always did at other hotels. We had to get an extra bed for that. 4. Because of the renovation, the air conditioning in the lobby area was not working properly, including the dining room. They put extra ACs there which were not visually pleasing. Other than those, this was a decent hotel with good location. I like it that the whole mini bar in the room was free. So we cleared it out when we left the room.