Grand Zuri Pekanbaru

Location: Jl. Teuku Umar No. 7 Pekanbaru, Pekanbaru, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Massage services
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Water park access (surcharge)
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Free bus station shuttle
• Swimming nearby
• Rooftop garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Ambassador Suite

  This double room features air conditioning, a mini-bar and a TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Slippers
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Superior Room - A Twin

  This twin room features air conditioning and a TV with streaming services. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Slippers
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Superior Room - A Double

  This double room provides air conditioning and a TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Slippers
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Superior Double Room

  This double room provides air conditioning and a TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Slippers
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Superior Twin Room

  This twin room provides air conditioning and a TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Slippers
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Double Room

  This double room provides air conditioning and a TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Slippers
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Room

  This double room features air conditioning and a TV with streaming services. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Slippers
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Executive Deluxe

  Max Occupancy: 3 (2 Adults)

Guest Reviews

• Noor Akmam (10/5): -
• rennetasya (4/5): Turns Out Not Kids Friendly - there are alot people smoking in the swimming pool area. I ask the Pool guard and he said it is a smoking area, which is very weird because they have water playground full of kids in the swimming pool area. Public places especially the one intended for kids should be smoke free zone. Not very kids friendly.
• koshigan (10/5): Great hotel selection that offers excellent value for your money with friendly staff - The hotel is situated in a fantastic location. The hospitality was excellent, and the staff were incredibly friendly. The rooms were spotless, and the housekeeping team did an amazing job. Overall, I was very pleased. A special shoutout to Menda from the front office, who was always wonderful and greeted us with a lovely smile.
• Rahman (9/5): Superb -
• Mag (10/5): Exceptional - Everything
• L0ll0A (8/5): Good standard - The hotel is definitely of a good standard, very good for what one can find in Pekanbaru. The rooms are spacious and comfortable, the bed spacious and comfortable. The breakfast buffet and dining area are also very good. Well-prepared and friendly staff
• Joe (3/5): Great stay but WiFi really ruins my time at Grand Zuri - Great location, I have booked many times in this hotel. However, the Hotel is plagued by internet connection problems, especially if you are an IPhone user. At Level 5, it just wouldn’t connect to WiFi or stay online more than an hour. I endure for a whole week, no resolve. It’s frustrating, pls get it fix.
• Fahrozi (9/5): Superb -
• Keiichiro (4/5): Good property but rude staff - Located at the center of the city and good access to shipping mall. Staff was not good. When I checked in, the room was not ready and he started excuses. If he proposed any alternatives, I highly evaluated this hotel, but his such poor non professional attitude made it ruined.
• Harris (9/5): Great service and excelent food - Bery Cosy and spacies room None
• Joe (8/5): Good hotel to stay at the Central of PKU - The newly renovated rooms are a great place to stay. Staffs are very friendly, the breakfast spread are sufficient but the egg station need to be better, my omelette was quite dry. The hot shower could be hotter, other than that, it’s worth the money
• 190masw (10/5): Enjoying two nights in Pekanbaru - Very nice clean room and food for breakfast is excellent. Who that love instant mie will enjoy the breakfast with a cup of coffee. Traditional drink is available. Shuttle bus is a good choice to visiting places during in Pekanbaru. Price is reasonable although location is near shopping place.
• Maria (7/5): Good - Nice interior and access to tea and coffee within the room. Only a smoking room was available. I had to pay for an upgrade to get a non smoking room.
• ManngaDua (8/5): Good location, old room - It was the first time to stay thid hotel. The hotel is well located beside the old mall. Room: Quite big but bit dark. There is no desk light, so I used lower coffee table for work. Not the best for work. The design is outdated and it is tired looking. The bed is ok. The bathroom is simple, nothing special. Lobby: It is clean and bright unlike the room. Because the location is good, it is good option for tourists and business, but you cannot expect modern style of the room. It is rather old school hotel.
• Anicia (7/5): Good -
• Wiyana (8/5): Very good - The location is in the centre of the town, the room is clean, the breakfast have many variety of foods and delicious, the staffs are friendly.
• Didit (7/5): Good -
• Mohd (4/5): Disappointing - Location Old smelly house
• Asnan (4/5): Nothing special - Nothing special...
• Arvin (10/5): Exceptional -
• Chenzenghui (8/5): Very good - not enough food for Chinese taste
• Zuhdinugraha (10/5): M. Zuhdi Nugraha - Excellent. Nothing problem with all services that are given by Hotel Grand Zuri Pekanbaru. It has good facilities and a nice view. Has nice workout facilities. The breakfast that has been given is good
• andrianh2016 (10/5): Stay in Pekanbaru city - First time stayed in Grand Zuri Hotel Pekanbaru, all hotel staff are excellent at service!! and especially during this timee of pandemic situation the staffs maintain protocol very well. Thank you gz, will come here again soon. Me and my friend were happy stayed here🤩
• Verified traveler (8/5): - Neatness and comfort is very satisfying and its location is very strategic
• Verified traveler (8/5): ペカンバルの昔ながらのホテル - ペカンバルの中心部にある恐らくは過去からの格式のあったホテル。施設は全体的に古いが、よくメンテナンスされているし、部屋も広い。徒歩圏内にバワ市場があったり、モールや食事する場所は周辺にたくさんある。
• Verified traveler (2/5): - I like the breakfast a lot of variety. The location is also very good next to two big malls in Pekanbaru. In front of mall Pekanbaru usually there are taxis waiting for customers, so transport is very convenient.
• Victor (8/5): Great staff for an ageing hotel - Staff were extremely helpful and used initiative to meet customer's needs The facilities do need some sprucing up
• ming (6/5): Great service and above average amenities - Great service provided by hotel staff. However the daily breakfast time smoking allowed in the Aircon section of the dining room permeates to the whole dining hall. That negates the overall experience.
• Dean (8/5): At city centre, walking distance to malls - Spacious room with rustic decoration. Breakfast with various selection of local foods however most of foods were repetitive, only main dishes were different each dat. Swimming pool too much chlorine and I had sore eyes for almost 2 days and the smell of chlorine was so strong, still had that smell even after taking shower. Overall, good experience.
• Verified traveler (8/5): - Clean comfortable hotel. Not all rooms have external windows -note.
• Verified traveler (8/5): Okay - Good
• Febria (6/5): Please improve your food - Everything is good. But taste of food need to improve
• Abdul Samad (8/5): Good location - No hot water for morning shower
• motofumi (10/5): スタッフの対応は素晴らしい - 限りなく満点です。目の前には、たくさんの屋台、ショピングモールの中にスーパーがあります。タクシーもいます。部屋も清潔でした。冷蔵庫もよく冷え、セキュリテイboxも問題なしです。何よりも嬉しかったのは、スタッフの対応が非常に良かったことです。私事の相談も、一時間も費やし、嫌な顔せず解決してもらいました。 　また、プカンバルに行くことがあれば必ず利用させて頂きます。
• Mohamed Hissam (10/5): - All was well taken care of by Hotels.com and the efficient service staff of the Grand Zuri Pku.
• Hartono (8/5): Grand zuri nyaman - Dekat pusat perbelanjaan 2 mall
• Michael (6/5): Acceptable accommodation - Check in was efficient. Rooms were OK for the price. The air conditioning struggled to get the temperature down. No English TV channels working. Breakfast was acceptable.
• Butet (8/5): I got smoking room.. so uncomfortable - Instead of the smoking floor and room, I really enjoy to stay here
• huszaini (8/5): good business hotel - nice 4 star hotel with Indon touch
• febri (8/5): nice - nice
• riri (8/5): very nice and good service - very nice and good service
• Asatta (10/5): Good hotel and surely will come back - It was a pleasant stay for sure

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