Grand Zuri Dumai
Location: Jalan Jenderal Sudirman No. 88 , Dumai, id
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Grand Zuri Dumai offers a large outdoor pool, fitness centre, and spa for guests to relax and rejuvenate during their stay. The air-conditioned rooms provide garden views and are equipped with modern amenities like a flat-screen TV and minibar.
Convenient Location
Located in central Dumai, this hotel is just a short drive from Dumai Ferry Port and Pinangkampai Airport. The proximity to these transport hubs makes it a convenient choice for travelers. Additionally, Pekanbaru City is within a 5-hour drive, offering guests the opportunity to explore the capital city of Riau Province.
Culinary Delights
Indulge in a variety of cuisines at the 24-hour Anggrek Lounge, serving European, Indonesian, Chinese, and Western dishes. Whether you're craving local flavors or international fare, the hotel's dining options cater to every palate.
Book your stay at Grand Zuri Dumai now to experience a perfect blend of comfort, convenience, and culinary delights.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Concierge service
- Kid meals
- Infinity pool
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
Rooms Available
-
Presidential Double Room
1 King Bed
538-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Ceiling hoist
Need to Know - No housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Ceiling hoist
-
Junior Double Room
1 King Bed
538-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Ceiling hoist
Need to Know - No housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
- No housekeeping
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Ceiling hoist
-
Superior Twin Room
Air-conditioned room with garden views. A flat-screen cable TV, minibar and electric kettle are provided. En suite bathroom includes a bathtub and free toiletries.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Deluxe Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Superior Double Room
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Deluxe Double Room
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Executive Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Junior Suite
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
Ambassador Suite
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
-
President Suite
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Dining table
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
Guest Reviews
- Aleksei (2/5): -
- Getaway61570717909 (10/5): Good - Good service, all the staffs are very helpful and nice. Pleasant place to stay for short gateway.
- 396nurull (10/5): short escape at dumai - overall nyaman bgt, i only stayed for a night but it was awesome. it was funnn, thank you tl the staff they are all niceeeee, 5 stars deh pokoknyaa, nsnti kalo ke dumai kesini lagi, males mikir lg soalnya bingung mau nginep dimana, fun experience
- 673imada (10/5): I recommend it special for the good price - Nice simple hotel and very friendly and helpful Personal room are okay with nice view Hotel internet not always available so the best you get your own simcard Room are good standards and the services are very good and provide you free water and coffee and tea
- Hòa (8/5): Very good -
- Dream68600989987 (10/5): Very good hotel and staff - The best hotel in dumai city Have good staff and good food Room clean and have nice view to street to pertamina Food very nyummy and nice i like traditional food like lupis and lontong Location near from government area and commercial district area I love stay at grand zuri dumai
- Mohammed (10/5): Amazing - Everything was spot on!
- Mohammed (10/5): Lovely hotel - Everything was super!
- Omar (10/5): - Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff.
- Ekosusanto90 (10/5): Nice hotel - The pillows are nice, the room is nice and comfortable. The rooms are spacious and the location is easy to reach in the city centre. The service is also friendly, I will come back to this hotel next time to enjoy a very delicious breakfast.....
- Aisya (6/5): Pleasant -
- Veerapa (7/5): It was a satisfactory and was happy. - Sorry I did not take breakfast. Because when booking I overlooked to tick for breakfast...as I focusssed on the price assumed it was incusive of Breakfast. Since it was just short stay attending some urgent matters, I didn;t quite bothered about it.
- Hillclimber76 (8/5): Very good - Bicycle friendly. Bicycle was securely stored behind reception. Room was clean and modern. The non smoking room still smelled like smoke.
- Nigel (9/5): Superb -
- Mohammed (10/5): Exceptional -
- Nigel (10/5): Exceptional -
- Nigel (8/5): Very good -
- Roam01091776411 (10/5): Bisnis trip - First time at Dumai and found this hotel as per recommend from friend. Actually Good service, 2 nights here and so far so good Comfort and cozy hotel, strategis sekali karena dekat dari kota dan pelabuhan
- Yusneldi (7/5): Emmm just want to sleep - Breakfast just good enough n great location. The room floor didnt clean properly
- michaelsF856PX (10/5): Wonderful Stay - I stayed 4 nights at the Grand Zuri. The hotel is very nice. The staff are friendly and very helpful. They helped me book my ferry to Batam and recommended good places to eat. The breakfast is good with a variety of Indonesian and western food. My room was spacious and clean with a very nice view of the city.
- Ismayanti (7/5): Good - Variety offers of local traditional cake The egg station cook who dont know the difference between half boiled egg and 3/4 boiled egg.
- Verified traveler (8/5): - Very good hotel to stay and relax
- Verified traveler (4/5): - we booked super twin room, but were given deluxe room in the smoking floor. smell was very bad and staff was not able to provide a non smoking room although we requested when booking in expedia. only until next day afternoon, we were given non smoking room, but there’s no hair dryer and power plug was not working the good things are food was nice and there’s free shuttle to harbor
- Verified traveler (10/5): - staff is friendly
- Verified traveler (10/5): - My second stay at a Zuri hotel was once again made very nice and simple due to the wonderful friendly staff, especially at reception. Thank you for a pleasant stay.
- Verified traveler (8/5): - A well maintained and clean hotel even though it is 12 years old.
- Ramlah (10/5): Nice and decent hotel - Everthing are ok unless food are not at my expectation from the hotel restaurant...not recommanded at all to dine at the restaurant for dinner or breakfast or lunch..not at all.
- Verified traveler (8/5): Comfort, nice breakfast, some cleanliness problems - Overall is a good hotel with friendly service and nice variety of breakfast. However, with some serious on cleanliness. We have booked 2 rooms, and found out one of the room is very strong urine smell as soon as we entered the room. We then asked to switch room. After a long waiting, we were transferred to another floor. However, both rooms are smoke room with cigarette smell too. We were told that there is no other available rooms so we have no choice but to request to go back to the original rooms, and asked them to try to clean again to remove that urine smell. Luckily this was resolved but have already took us about an hour. We initially go for this hotel by the thought to use their swimming pool facilities. However, when we check-in we were told that the pool is closed due to service maintenance that day, and will only re-open again the next day. However, when we visited the pool on next morning, we noticed the pool is full of "floating stuffs" near the entrance glass door. We were hoping that the other side of the pool will be good in condition. However, we were very disappointed that there were plenty dry leaves in the pool too.
- Verified traveler (8/5): One night stay visiting customer, first time Dumai - Being the first time in this small city, it's nice to have a comfort room after a long day work. Breakfast is good. It will be good to have facility like gym.
- pejabat publik (8/5): Strategis - Karena letaknya di tengah kota. Hotel ini menjadi hotel yg paling direkomendasikan. Dan hotel terbaik mnrt saya dikota dumau hingga saat ini ditulis cuma grand zuri.
- Verified traveler (6/5): nice hotel with cleanliness - nice hotel with helpful and friendly staff, quick check-in and check-out process
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