Holiday Inn Express Jakarta Pluit Citygate by IHG

Location: Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Standard Corner Queen Room with Free Breakfast

  The double room provides a tea and coffee maker and city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Desk
  • Cots
  • Free gym access

• Standard Room with Free Breakfast

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key card access
  • Free gym access

• Standard Twin Room with Free Breakfast - High Floor

  The double room provides a tea and coffee maker and city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Desk
  • Cots
  • Free gym access

• Standard Queen Room - Free Breakfast

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key card access
  • Free gym access

• Standard Twin Room - Free Breakfast

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key card access
  • Free gym access

• Standard Queen Room - Accessible with Free Breakfast

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key card access
  • Free gym access

• Standard Queen Room - High Floor/Free Breakfast

  The double room features a tea and coffee maker and city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Desk
  • Cots
  • Free gym access

Guest Reviews

• Tian (10/5): -
• Lim (2/5): -
• 635mellyh (10/5): Excellent service - Check in with tessa, great service
• SUBRAMANIAM (7/5): COMFORTABLE FOR A 1 NIGHT STAY. - THE BREAKFAST WAS ACCEPTABLE . COMPLIMENTS TO FRONT OFFICE STAFFS , SPECIALLY TO MS FLO. ROOMS WERE COMFORTABLE AND CLEAN. THE AIRCON SYSTEM IS VERY BAD .... ITS VERY WARM IN THE ROOM EVEN AFTER SETTING IT AT 16 DEGREES. HOTEL REALLY NEEDS TO LOOK INTO IT. LOBBY VENTILATION SYSTEM IS ALSO BAD AS THE SMELL FROM THE BRAKFAST FOODS ARE LINGERING ALL OVER.
• Keung Fatt (5/5): Where's the invoice? Urgent! - Why m I still not receiving the invoice I asked for? Minor issue but still can't be solved.
• hinsc2026 (10/5): Good staff service - Holiday in Jakarta, stay in holiday inn express Pluit. Nice hotel, and good service from reception Staff name call Evelyn. Her smile very sweet. Highly recommended.
• krhk2026 (10/5): Best hotel in jakarta - Nice location with nice room and nice food..
• Khay Ken (6/5): Good - Area connected to the mall and taxi Aircon was not working properly. The room was smelly.
• Putri (4/5): - nothing Room was very dirty, the floor like the staff never clean it.
• muhammadfQ1672HJ (10/5): Good Service - Excellent for receptiont service . Thank you Ms. Evelyn
• yulieel2022 (10/5): Excellent - Excellent service and so clean
• Explore64876206408 (10/5): love the experience & tessa’s service was really nice - it was a nice trip. love tessa’s service
• Roslan Roslan (5/5): - Location close to shopping and eateries Breakfast was short of kitchen staff and food was cold and short of varieties
• 99hanzl (10/5): great experience - great experience, get lot of help from staff named tessa, will come again
• GrandTour65939939360 (10/5): Early check in, pelayanan - Early check in dengan ms. Tessa, thankyou
• 769ratnal (10/5): Reccomended - Ms. Evelyn at the front office was very friendly and helpful. The hotel was also clean and conveniently located near the mall, which made it easy to go shopping.
• KENSUKE (10/5): -
• W7967PIjerryw (10/5): Special praise to all - Hi my name is Wong TF and I stayed from 12-25 March, the entire staff at Holiday Inn Express @ Pluit had been super fantastic in serving me during my stay especially reception staff Richard, Maria. And FB staff Sania
• lucia halim (10/5): -
• syafas2026 (10/5): Thank you Ms Evelyn - Excellent service for Evelyn
• Sugiharto (9/5): -
• Leslee (7/5): -
• Sjuffriani (8/5): -
• Meander61306963680 (10/5): Great Hotel - Well renovated Hotel with a great smile greeting from Tessa. Beside a mall where you can get your meals easily. 👍
• bokn2026 (10/5): good response - good service and quick reaponse from staff Miss Tessa
• imeldag520 (10/5): Thanks for the service! - Was on early flight and checked in early with luggages before our meetings. Met Tessa at the check-in counter and she helped to get the room earlier. Thankful for it and also for the good service.
• Wong (9/5): -
• Nadiah (7/5): Cheap budget stay. Comfortable for 1 night - Great location. Connected to large pluit mall. Generally okay breakfast spread Facilities were a bit outdated. Towels were stained and old looking.
• Guide15365704748 (10/5): Good service - Pelayanan ramah resepsionis Evelyn
• fondryt (10/5): Hotel near Emporium Mall Pluit - The hotel's location is beside the mall, and Ms. Tessa at the Front Desk provided good service.
• Safari38275243378 (10/5): Good service - Good service untuk resepsionis ( Evelyn)
• Getaway22007379228 (10/5): Early check in (Tessa) - Early check in (Tessa), check in cepat
• 561merryc (10/5): Excellent (Tessa) - Fast check in, Tessa help me to early check in. Thank you
• julieaK9632KD (10/5): A fixed place to stay if you want to explore North Jakarta - Very strategic place for a value for money Hotel. Near toll exit and crowded area. The hospitality is super great especially Andreas and Flo who gave their all. It's near Transjakarta bus terminal which is great for you to go to the center jakarta or PIK.
• Pricilia (6/5): - The bed sheet was dirty, got a shoe print on it
• Relax07269495784 (10/5): Nice - Staff good, breakfast good, room also good
• _G1641VO (10/5): Strategic hotel, check in with Tessa reception - Strategic hotel, check in with Tessa
• D7242MMsimonl (10/5): Good excellent - Good service untuk front desk nya
• Nelson (6/5): -
• liahelenlia (10/5): Kindness That Meant Everything - Big shout-out to the housekeeping team for the lovely decoration. This stay is extra special as it’s for my sister, who has just completed her 6th chemo session—and hopefully her last one. They are always accommodating and ensure a comfortable room that meets my sister’s post-treatment needs. Thank you so much to the Room Division team for the great coordination in making this happen. And a big thank you to Flo for her help and for ensuring a smooth and easy check-in for my sister.
• isaacgA8966YM (10/5): Good place to hangout - Come to live music they have every wednesday night, the ambience is very good, relaxing vibes at the outdoor area while having dinner. The food is also good".. we had fried rice, katsu, and some chocolate banana snacks. Highly recommended. It's also very convenient to stay. located at lt 10, mall emporium pluit.
• Leslee (8/5): -
• y18206221406 (1/5): - Workers is friendly Leaking is terrible
• YOUSEF (1/5): -
• Yani (8/5): - Breakfast was nice and room was big. Shower drain was a bit clogged.
• PRIYADARSI (8/5): Was a good experience - Was ok. The breakfast spread was ok Breakfast spread can be better
• Hadi (9/5): -
• Nawaty Helen (9/5): -
• Mahmoud (8/5): -
• Raymond (7/5): - Beside shopping Breakfast not so good not much choice of food
• Laura (8/5): -
• meilisal2025 (10/5): Must try their rooftop cafe! - must visit their rooftop resto and cafe, because the food is very good here (not lying!) and they also have live music and golf simulator!
• Travis (8/5): -
• KATSUTOSHI (8/5): - 価格と質のバランスが良かった。
• gunavathi (9/5): - Superb
• Raymond (8/5): -
• Josephine (6/5): - Mall in thotel Tapijt in de hal en hotelreceptie 10 hoog
• Engkun (7/5): -
• Liang Kiang (7/5): - Location. Hard to find the hotel.
• riaw783 (10/5): Sleep tight in Holiday Inn Express Jakarta City Gate Pluit! - So worth it!! The room is very comfortable and the breakfast is also nice! This hotel is also connected to the mall so it’s very convenient to get everything!
• Deshmukh Pinak G (9/5): -
• Fiona (7/5): Perfect Location, nice room. Great breakfast - Convenient location, with own entry to Emporium Shopping Centre Room a little small
• Johanna (7/5): - Room had a good view. Breakfast often ran out of supplies and it would take a long time to refill. Especially the juice. And the eggs.
• Risa (2/5): もう宿泊しません - 場所 小さい虫が沢山いた 匂いが気になった 領収書を発行してくれなかった
• KOHEI (7/5): -
• Makwana (8/5): -
• Choltida (7/5): -
• fransiska (10/5): -
• Getaway15786733960 (10/5): Top Choice for Tourists: Easy Access, Great Service - We had a fantastic stay! The staff was incredibly friendly and welcoming, making us feel right at home. The location is perfect it's conveniently close to public facilities, especially the mall. This excellent accessibility made getting around and exploring the city incredibly easy. Highly recommend for both business and leisure travel!
• Paloma (10/5): Perfect stay with amazing service and great location! - The staff was very friendly and always willing to help. The room was clean, comfortable, and had a nice view. Breakfast offered a good variety and the coffee was excellent. The location is also convenient, with direct access to the shopping mall Nothing at all, everything exceeded my expectations!
• SYED (10/5): -
• Jia Min (9/5): -
• Bandar (1/5): -
• JAMAL (6/5): وسط - الافطار مناسب لشرق آسيا فقط عدم وجود خدمات نقل العفش وبعد المدحل عن الاستقبال
• euginiae2025 (8/5): Live Music Night Experience 🎶🎸 - Wanted to have a little midweek fun, so I decided to check out the “Live Music Night” event by Holiday Inn Express Jakarta Pluit Citygate. 🎶 The event runs every Wednesday from 8:00 PM to 10:00 PM. To add to the fun, they also have a golf simulator at their semi-outdoor area — such a cool addition! Since it was raining, the live music session — which is usually held in the semi-outdoor area — was moved indoors, and it was coordinated really well. The performance wasn’t affected at all; the singer and musician were great! The ambience and mood were both on point. While enjoying the music, I tried some of their food and refreshments (I found their seasonal drinks to be the highlight): 🍹 Yakublu (seasonal beverage) Super refreshing! I believe it’s a mix of pineapple juice, Yakult, and blue syrup — giving you a sweet, sour, and tangy combo in every sip. (My favorite ⭐️) 🍊 Sunny Sip (seasonal beverage) Also very refreshing — made with orange carrot juice and Yakult. It has that same sweet, sour, and tangy flavor profile. *Yakult is a Japanese sweetened probiotic milk beverage. 🍜 Bakso The meatballs and tofu are fresh, the vermicelli is nice and springy, and the broth is savory. 🌽 Corn Ribs The seasoning is spot on — flavorful, full of spices, and not too oily. The food was a bit on the salty side for my taste, but overall, everything was well-executed. I had a good time here!
• حفصه (7/5): انصح فيه - جيد
• Artem (7/5): - Good room, nice breakfast, the mall inside the building. Not comfortable logistics in the building - need to use first elevator, then went through the corridor, then second elevator. Location is not good
• 岩崎 (8/5): -
• jonathan (10/5): -
• C3951FUjessicaa (10/5): Perfect Spot to Chill with Friends - The place is cozy and perfect to chill with friends — great food, live music, city view ambience, and even a golf simulator!
• TEK KIAM (8/5): -
• Coastal66332365193 (10/5): Would recommend :) - Did not expect for the food and beverage to be this good! Ambiencenya juga enak banget buat duduk-duduk santai dan dengerin live music.
• Rusnawaty (1/5): -
• Stewart (6/5): It’s only convenient because it’s connecting Mall - Air conditioning is not too cold for us. First night in the room the bed sheets is a bit sticky. I don’t know if the hotel stuff replaced wit the new one or not. However we ask to change the room and make sure they replace the sheet with the new one.
• Prem Kumar (5/5): -
• norah (10/5): - It’s good and clean and they have message spa on the same hotel I don’t like the self service! Maybe if they put some one to help the guests with luggage it will be perfect
• Carol Chen (7/5): - 房間非常潮濕，進入房間都是受潮的味道，床單被子也都不是很乾爽。
• Juan (1/5): Pésimo - Fue demasiado asqueroso, las almohadas y sábanas con sangre de menstruacion. Lei los comentarios antes y pensé que era mentira. Cuando entré y lo vi lo confirmé. Fue terrible Mala limpieza
• Sri Indrajati (4/5): Ich war dies Mal sehr enttäuscht und möchte nicht mehr dort übernachten. - Die Lage ist gut Wir waren die erste Nacht im 2. Stock übernachtet , was nicht entsprechender Raum ist. Danach habe ich im Reception darum gebeten, in ein anderes Zimmerzu wechseln . Das Wasserhahn war im Badezimmer veröstet und das Dach war ein Stück fast herunter gefallen. Das Frühstück war langweilig und die Kaffeemaschine hat nur meistens eine funktioniert!
• TEK KIAM (10/5): -
• W4763RXelizabethm (10/5): New Experienced in North Jakarta😍 - I stayed at Holiday Inn Express Jakarta Pluit Citygate. It was clean, comfy, and super convenient! Located right above Emporium Pluit Mall that can took my kids to get there. Not far from the airport. Rooms are modern with great city views, breakfast is good, and the staff are friendly. Perfect for a short stay in North Jakarta.🥰🥰
• W8428MKamandah (10/5): good place to stay - the hotel has friendly staff and a cozy atmosphere. enjoyed the outdoor cafe that has live music and a golf simulator. will definitely come again.
• Walter (2/5): Bar slecht - Slecht Geen goed bediening
• Nischal (4/5): - Centrally located. Walking distance to mall. Our room only has a fan system. No air-conditioning system. Musty smell in room with no ventilation at all.
• Zaihan (8/5): Good location for my bussiness trip. The mall was a plus point - Location and mall Need to improve on the bed
• Takao (8/5): -
• NK Widi (10/5): -
• Giulia (8/5): -
• shekinan2025 (10/5): Great Experience In Holiday Inn Express Pluit - What a great experience with great service with a very warm welcoming and memorable experience while staying at this hotel.
• Franz (9/5): Superb - Location n room is pretty clean No swimming pool

Photos