Raintree Motel

Location: 12 Bowen Road, Townsville, au

Star Rating: 4 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Salt-water pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• Delivered food - securely covered
• Television in common areas
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Swimming nearby
• Bulk dispenser for toiletries
• Pool toys

Rooms Available

• Standard Queen Room

  This air-conditioned room features flat-screen satellite TV, a microwave, a refrigerator and tea and coffee making facilities.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Standard Queen Room

  This air-conditioned room features flat-screen satellite TV, a microwave, a refrigerator and tea and coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Standard Twin Room

  This air-conditioned room features flat-screen satellite TV, a microwave, a refrigerator and tea and coffee making facilities.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shower chair
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Classic Family Room

  This air-conditioned family room is consisted of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

Guest Reviews

• Lynne (8/5): -
• Rhonda (10/5): -
• Nicole (4/5): - Location was good. Rooms very dated, walls very thin. Could here people talking in the next room.
• Tiffany (6/5): -
• marsh (10/5): -
• Zane (7/5): -
• Lambert (8/5): Good location for a few nights stay at a good price - Location was good. Staff at reception was very helpful. Linens smelt fresh. Smart tv in room
• Ashleigh (1/5): Would not stay again very overpriced for a very outdated place - Water was off when we arrived but weren’t told. Aircon doesn’t work great and filters need cleaning. Rubbish all through carpark. A lot of permanent residents which is fine but all smoking out front of rooms where there is clearly no smoking signs. Residents out front of rooms talking loudly until around midnight. Booked with 3 kids and the 2nd room was 2 doors down. No other power points near beds.
• Thaiday (5/5): -
• Deon (4/5): - Staff were very helpful Noise from the residents, arguing at 5:15am
• Helen (3/5): -
• Claire (6/5): Overpriced - The guy at the front desk was really nice The curtains didnt close properly in my room. I couldn’t check in until 4pm and there was a dirty towel left in the bathroom. Overall it was very pricey for what it was unfortunately.
• Janelle (3/5): - Location to medical appointment and Sun Hotel for dinner was great, the staff were pleasant. The motel itself is fair needs some TLC,stayed here a few years ago but has gone down hill. No blanket or thow rug for the bed. A lot of people sitting outside rooms all day and night smoking and talking so there is constant smell of smoke and it was noisy. Not a great night's sleep.
• Darrell Daveson (6/5): - Location Cigarette butts outside the room
• Tahnee (9/5): -
• Laura (1/5): -
• Mark (1/5): - Location was good We we arrived there people drinking in the carpark , people were sitting at the front of their rooms with music going drinking was not a nice feeling , the bathroom had mould everywhere we didn't even get a blanket on the bed it was just a bad experience and we will not stay there again
• Humraj Singh (10/5): - Clean room
• Amanda (6/5): - Uncomfortable bed
• Kerry (6/5): -
• Sana (10/5): - I was there for work and being the weekend I was not disturbed by noises of the other guests or traffic. I would definitely be interested in returning to the motel in future
• Trees (8/5): - Clean, very friendly
• lyn (10/5): - always a nice stay
• Keiron (10/5): - The staff were welcoming and friendly
• Keiron (10/5): - The staff were welcoming and helpful
• Patricia (8/5): - Loved the shower set up and the perfect water pressure. Staff very friendly and helpful. Will definitely be back
• George (8/5): - The Bed was a dream to sleep on, which is my priority, downside, power points are def 1980 positioning, you need to have a 3-6 mtr extension cord for your laptop or phone or night time medical devices, lighting requires updating. excessive noise from Refrigerator had to switch it off at night time. TV mounted so that you have to move bed to see full screen, picture quality and reception not the best.
• Keith (8/5): - The motel met my expectations & I would use it again if/when required in future.
• Rowan (8/5): - Room was clean and comfortable
• Richard (6/5): - Property was clean,friendly staff with good parking. The passing traffic as the property is on a main road is very loud as was the ceiling fan. Still a great budget option to stay.
• Karen (4/5): - Advertised as having breakfast available and room service - this was not the case. We had travelled up for a specialist appointment and found it very disappointing and upsetting. It was inconvenient.
• Serge (6/5): - Beds are too old
• Vinayak (6/5): - The room looked tidy but when I turned on the aircon, a few cockroaches fell from it. There were also some cockroaches around the bed. The window and its curtains could not be closed, and room was noisy due to traffic on the road next to it.
• Greg (10/5): - The management were very welcoming on arrival & during our stay over the weekend nothing was a problem they were helpful, informative & friendly. The property was very maintained, spotlessly clean & tidy they obviously take pride in their motel. We will certainly return next we visit Townsville.
• Joanne (6/5): - We are use to a higher standard of property but because of the V8 Supercars were in town we had to resort to this Motel. On the whole it was clean and the bed was comfortable. The room was very basic and old.
• Nicola (10/5): - Clean, comfortable and convenient. Key was made available for a very late check in, no problems. Would stay again.
• Jim (8/5): - Mostly good. Showing it's age a bit. Would stay again.
• Michael (10/5): - location and friendly helpful staff
• James (8/5): - Liked location, and room size.
• Nellie (8/5): - Staff were very friendly and professional! :)
• Tetisha (10/5): - It was every welcoming to say there an everyone was ever nice
• lyn (8/5): - always clean .helpful staff
• Vince (10/5): - Friendly helpful staff, great cleaning staff. Convenient location. Enjoyed the stay. Good atmosphere
• Gregory (10/5): - Handy location big room
• Peter (10/5): - Motel is dated but has been kept in tip top condition and exceptionally clean. The room is well equipped with convenient parking directly outside front door. I would highly recommend this very affordable Motel.
• Liota (8/5): - The Raintree was clean and comfortable. Unfortunately, there were no spare pillows - we had two (2) relatively low pillows and two (2) hard cushions between us (2 adults). The lack of power points, especially beside the bed was a nuisance. We like to charge our phones on the bedside table, in case we need to attend to them. We had to use a power point on the opposite side of the bed. However, none of these will stop us from staying there again. Clean & comfortable are the priority.
• Scott (8/5): - The owner of the Raintree are absolutely lovely people and can not do enough to help you out. I would give them a 12 out of 10
• Caren (10/5): - Staff were so helpful and accomodating. Taps were leaking, and the neighbourhood wasnt the nicest, but great for a short stay
• Melissa (10/5): - Perfect spot for what I needed. Very clean rooms and friendly staff.
• Hamish (10/5): - Friendlies staff I’ve ever met! Best motel in town.
• Hamish (10/5): - Best Motel in Townsville Hands down. Staff are always helpful and happy to accommodate. Only place in Townsville I stay with!
• Desley (10/5): - Clean, comfortable, friendly, can't ask for more. Definitely be back.
• Kim (10/5): - Let me store luggage on arrival day, then took it to room for me ready for when I checked in. Let me have late check out for no extra charge and stored luggage.
• Alex (8/5): - Generally as good as I one could hope for with the price. Cheap and cheerful, one might say.
• Hamish (10/5): - Favourite place to stay in Townsville. And fantastic staff
• Judith (10/5): - Good value deal, nothing fancy, but ticked all the boxes for our needs & wants. Several dinner options in walking distance.
• Greta (4/5): Very disappointed - So much for after hours management 👎 No one answered to us for check-in after hours 😔
• Mark (10/5): - Room was clean, staff friendly and helpful.
• Hamish (10/5): - Amazing Staff! I stay here every time I’m in Townsville
• Jason (10/5): - really good and very clean motel to say. Brian is so nice and helpful. Great value for money compare to many out there.
• Lisa (6/5): - Ok
• lyn (8/5): - always clean rooms and friendly staff also
• Hamish (10/5): - Very helpful staff
• Chad (10/5): - Very clean and helpful
• Jonathan (8/5): - Great stay
• Leah (2/5): - Check in was very smooth however we were not notified at any time that there was no hot water. When we went to shower in the morning before traveling, we were in for a shock. After speaking with management about it on check out, there was no offer of compensation other than an apology for no hot water. After pushing the fact that paying over $100 for a room with no ability to shower was not reasonable, I was finally able to get a partial refund.
• Peter (4/5): No hot water - not advised at check-in! - No rooms had hot water as they'd run out of gas but I wasn't advised at check-in (at 8pm) so I at least had the choice to find another motel. A casual apology was given at checkout but no compensation was offered. Terrible stay!! I can't understand the excellent reviews for this place as it is very tired and in need of renovation. The beds aren't good (despite what another review said, and I've NEVER stayed at a place that ran out of hot water.
• Jennifer (10/5): - Staff very accommodating let us check in early as we had to get into an event.
• Peter (10/5): - I appreciate the effort a male person showed me when I phoned up due to checking in after hours. This made everything smooth and easy. I really appreciate it. I definitely would stay there in the future. Thanks again .
• Naida (10/5): - Was lovely and the owner very nice, clean and tidy. Friendly staff.
• Jane (8/5): - The only criticism I had was the lack of undercover parking. Other than that would definitely stay again.
• Brett (8/5): - Check in was easy, quiet area. The bathroom needs more ventilation though.
• Barbara (10/5): - The mattresses so lovely & comfortable. It was heaven
• Ian (10/5): - Quality Accommodation
• Cheryl (10/5): - We needed a room at the last moment. Gentleman on reception was lovely and helpful and the room was clean and comfortable. All we were looking for really and very reasonably priced.
• Angela (8/5): - Lovely staff who provided everything we needed when asked. Hotel is in need of some TLC but is reasonably clean and comfortable.
• Hamish (10/5): - Lovely staff.
• Steven (8/5): - Bathroom could be upgraded a bit, but is was clean.
• Kate (8/5): - Close to town, easy parking. Good laundry. Room was dated and needed updating and more comfy beds but was fine.
• Steven (8/5): - Good for the night, comfortable bed
• Marcia (10/5): - The management and staff are very friendly and helpful.
• Noelene (10/5): - Plesant staff. Nice clean rooms.
• Jodie (8/5): - Friendly staff. Room was clean. Updating the deco and some bathroom fittings would make it look less dated.
• Paul (10/5): - Plenty of parking space
• Tanya (8/5): - Clean, perfect for an over night stop
• Ana (10/5): - Convenient to golf course and to shops and restaurants
• Bene (10/5): - Extremely friendly staff, very clean rooms, close to amenities. Will definitely use this motel again!
• Katrina (10/5): - I found the internal lock made me a bit vulnerable, if someone was to break the single push button knob. I know there was a chain & I used that too. However, without damaging your black stools, I did feel the need to put them behind the inside of my door, knowing I wound be awakened, if someone tried to perpetrait my room. The room was very very clean. Thank you
• Dr. Clifford Frith (8/5): - Facilities were fine. Unfortunately a noisy ?air conditioner exhaust mounted on a wall near my room door made sleep difficult - even with ear plugs in!
• Phillip (8/5): - Location which was easy to access from highway into and out of town Nice clean room with all the facilities you would expect in this price range
• Dafne (10/5): Comfortable, easy assessible, practical - Stayed there many times, close to hospitals and specialist doctors. Only 5 minutes drive to a big shopping center. Baker, pharmacist and easy access to the place.
• annette (8/5): - There's nothing to dislike , a clean and comfortable place to stay in Townsville
• Deborah (8/5): Nice Stay - It was clean with a comfortable bed. The only thing was the people smoking next to our room.
• Ruth (8/5): - This is a nice property to stay at however be aware it is on a main road & can get noisy. Wifi is not so good.
• Verified traveler (10/5): - .
• Gerard (8/5): - Great place, slept well,
• Verified traveler (8/5): - It was an older motel but everything you needed and the staff were lovely
• Ian (8/5): Serviceable - Nice, clean, comfortable little motel. Staff and owners were helpful and friendly.
• Verified traveler (6/5): - Disappointing compared with previous stays
• Verified traveler (10/5): - cleanliness , comfortable bed ,minimal street noise

Photos