Welcomhotel by ITC Hotels, Richmond Road, Bengaluru
Location: 46 Richmond Road, Bangalore, in
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Welcomhotel by ITC Hotels, Richmond Road, Bengaluru offers an array of luxurious amenities including an outdoor pool, a fitness centre, and a spa. Guests can unwind and rejuvenate in style during their stay.
Culinary Delights
Indulge in a culinary journey at the hotel's multi-cuisine restaurant, WelcomCafe Jacaranda, or savor authentic Chinese cuisine at The Mahjong Room. For those with a sweet tooth, Fabelle - The Chocolate Boutique offers a delightful treat.
Sustainability at its Best
As a LEED Platinum and LEED Zero Carbon Certified Hotel, Welcomhotel by ITC Hotels, Richmond Road, Bengaluru is committed to sustainability. From generating its power through windmills to water reclamation initiatives, the hotel ensures a planet-positive experience for guests.
Book your stay now at Welcomhotel by ITC Hotels, Richmond Road, Bengaluru for a luxurious and sustainable experience.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Massage services
- Currency exchange
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Coffee Shop on site
- Fruits
- Steam room
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite
Max Occupancy: 4 (3 Adults)
-
Suite
Max Occupancy: 4 (2 Adults)
-
Suite, 1 King Bed (Executive Suite)
1 King Bed
710 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 48-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
-
Suite, 1 Queen Bed (Deluxe Suite)
1 Queen Bed
527 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 48-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
-
Deluxe Room, 1 Queen Bed (Room Assigned at Check-in)
1 Queen Bed
320.2 sq feet
Internet - Free WiFi
Entertainment - 48-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
-
Suite, 1 King Bed
1 King Bed
1496 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 48-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
-
Deluxe Room, 2 Twin Beds (Executive Club Twin)
2 Twin Beds
333 sq feet
Internet - Free WiFi
Entertainment - 48-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
-
Deluxe Room, 1 Queen Bed (Executive Club Double)
1 Queen Bed
333 sq feet
Internet - Free WiFi
Entertainment - 48-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
-
Deluxe Room, 1 Queen Bed (Deluxe Room Double)
1 Queen Bed
333 sq feet
Internet - Free WiFi
Entertainment - 48-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
-
Deluxe Room (Superior Room Double)
1 Queen Bed
333 sq feet
Internet - Free WiFi
Entertainment - 48-inch LED TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
- Change of bed sheets (on request)
- Bed sheets not available
- Desk chair
-
Club Double Room
Located on higher floors and offering panoramic views of the city, each room here will provide you with a TV, air conditioning. Guests enjoy city view from the room. Room is inclusive of WiFi and breakfast.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Satellite channels
- Electric kettle
- Cots
-
Deluxe Double Room
This room features a seating area, workdesk and sofa."
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Seating Area
- Slippers
- Satellite channels
- Electric kettle
- Toilet paper
- Cots
-
Superior Double Room
This double room has a sofa, air conditioning and city view from a higher perspective. Room provides WiFi.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Desk
- Seating Area
- Satellite channels
- Cots
-
Deluxe Twin Room
This twin room features a seating area, workdesk and sofa.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Desk
- Seating Area
- Slippers
- Satellite channels
- Cots
-
Superior Twin Room
This Twin room has a sofa, air conditioning and city view from a higher perspective. Room provides WiFi.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Air conditioning
- Desk
- Seating Area
- Satellite channels
- Bottle of water
- Cots
-
Club Twin Room
Located on higher floors and offering panoramic views of the city, each room here will provide you with a TV, air conditioning. There is also an electric kettle. Featuring a shower, private bathroom also comes with a hairdryer and bathrobes. You can enjoy city view from the room. Extras include a seating area and satellite channels.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Desk
- Seating Area
- Satellite channels
- Cots
-
Suite
The spacious suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with satellite channels.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Desk
- Seating Area
- Satellite channels
-
Twin Room
The quadruple room features air conditioning, a tea and coffee maker, a seating area, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Air conditioning
- Desk
- Seating Area
- Satellite channels
- Bottle of water
Guest Reviews
- Damenteebye (10/5): First time in bengalore - My stay was awesome and staff are very friendly and helpful.
- Kandasamy (8/5): Good facilities - The location,facilities, breakfast The front office staff dealing with check in were quite inefficient . I could not access my room with key cards which they gave .. after I came back down , they gave me another one ,could nt access again..for a 5 star hotel ,making a guest go up to the room twice without the right key card was not acceptable
- Shigin (9/5): -
- Hugo (10/5): - Great location and super competent team More ocidental options in the breakfast
- Salama (9/5): -
- Ena Jam (10/5): Excellent experience from check-in to check-out. - The staff made us feel so welcome. The rooms were spotless and the atmosphere was relaxing. Would definitely stay again. Liked everything
- Joseph (8/5): - Good service and response from the hotel staff. Good breakfast. Lunch buffet was a bit expensive and less main course items. But decent food overall
- Harish (4/5): -
- tomu (10/5): Excellent stay -
- Sesha Raman Bharadwaj (9/5): -
- alok (8/5): -
- Ravinder Kumar Wali (9/5): - Nice location for us .Neat & tidy room. Meals quality to improve.
- Kaaeed (10/5): - Good 5 star hotel in central Bangalore Nothing
- Cauvery (8/5): Pleasant and peaceful. - Location, value for money Buffet could be better. Security check of women separately was annoying.
- Madhu (9/5): -
- A. Asafali (10/5): Excellent Staffs. - Staffs are extremely well trained. For me the highlight of the stay were the staffs. Rest of the property was extremely clean. Nice pool and view. Decently sized gym. Excellent breakfast. It doesn't feel boring or same even during long stays. Apart from a few staple dishes, I can see that they rotate the menu. Nothing to complain about.
- Rhema (7/5): Good - The room was perfect with very comfortable bed and fresh covers. The bathroom fittings could be upgraded and deeper cleaning is advisable. The breakfast should provide more varieties for a 5 star hotel, usually for kids.
- Mohammed Aamir (10/5): Great Hospitality and Pleasant Stay that's worthy of your time and money !!! - staffs hospitality and cleanliness of the property were top notch, complimentary breakfast was great too with loads of varieties to offer. Overall it was a pleasant family stay
- abdullahi yussuf (9/5): -
- Kiran (7/5): -
- Lal (7/5): CHECK IN POLICY VERY WEIRD REST OKAY - THE STAY WAS PERFECT, ROOM, MEALS AND STAFF WERE CO-OPERATIVE. ONE WEIRD POLICY THAT THEY DO NOT ACCEPT AADHAAR CARD AS A VALID IDENTITY PROOF. IF YOU DON'T HAVE ANY OTHER ID THEN THEY TAKE AN INDEMNITY BOND SIGNED BY YOU THAT YOU ARE NOT MISUSING IT. QUIET WEIRD TO HEAR IT AS AADHAAR IS WIDELY ACCEPTED NATIONWIDE.
- Rezin (6/5): Nice property worth for the money. But unfortunately power issue troubled my sleep in a wrong day - Located in prime location. Breakfast is nice Ac switched off couple times in the night which disturbed my sleep. I was in bangalore for a run and sleep was much needed after a night flight.
- shobha (10/5): - The stay was very comfortable....the staffs were friendly and helpful
- Guest (10/5): -
- ANAND (10/5): -
- Filippo (1/5): - Niente
- Arindam (1/5): Unwelcoming...welcome hotel,by ITC - Nothing to like Could not stay. The booking was not received by the hotel. I kept waiting. More than 15 min., found the hotel senior staff at the reception not very welcoming... ironic for welcom hotel.
- Deepa (6/5): the location is good, very close to MG road. The staff are helpful - the food options and variety can be made better. The food was not up to the mark
- Punith (8/5): -
- Gilbert John (9/5): Reasonably good but little sleepy - Breakfast was good Lobby was not very inviting
- Shri nitya (9/5): -
- Dr shruthi (7/5): -
- shivaraj (5/5): -
- Philip (10/5): -
- Sivakumar (10/5): - Location, cleanliness.
- Rajesh (9/5): Good - Location and friendly staff
- amit (9/5): -
- Rajesh (9/5): Overall experience was good. - Staffs were incredibly helpful and displayed such great manners throughout my experience. A team that truly values good service and treats everyone with that level of respect and kindness. I appreciated their professionalism and friendly attitude.
- Rukmini (3/5): - The management was really proactive and understanding, and came to meet me to see how they could help, including the GM. I was touched by the trouble they took. So the only thing that stands out for me is the GM and her team. The hotel was shabby - the public spaces (other than the lobby) were stained, scratched, shabby. My room was incredibly shabby. My sheets were stained, towels greyish in colour, toilet seat broken, no sanitary disposable bag available, no napkins at the bar... I left after 1 night.
- Claude (10/5): -
- KAZUHIRO (8/5): -
- mohin (8/5): Comfortable , clean , good location - Location and staff Mosquitoes.
- Sanjeev (10/5): - Good hotel nice ambience
- Vilson (10/5): - Overall all was good
- keri (10/5): Staff almost too attentive!! But all work v hard and great value amazing breakfast great coffee. Oh if you want the saun - All Didn’t like been called to ask if everything was ok! Just cis twice it woke me up if something wasn’t ok I could call !
- Prabuddha (9/5): -
- Julian (7/5): Visiting Bengaluru - The property is conveniently located with ample facilities. The restaurant can offer a better selection of menu items and the housekeeping can do a better job of cleanliness.
- Owais (9/5): I am a regular guest at this hotel, and the experience keeps improving every time. Special appreciation to Jyoti from th -
- Filippo (1/5): -
- Julian (7/5): Bengaluru - Ok value for money Service was a bit slow sometimes
- Nilofer (8/5): -
- Anshuli (8/5): -
- BASAB PRASAD (8/5): SOME HOW SERVICE LEVEL HAS DROPPED - MAIN DOOR OF ROOM NO 1720 WAS DEFECTIVE . IT TOOK A MINIMUM OF 3 ATTEMPTS TO OPEN
- Joaquim (10/5): -
- Kavitha (10/5): -
- Rahul (7/5): Decent for an overnight stay -
- Naresh (9/5): Friendly staff, good food and cleanliness in the pool requires an uplift - Staff and cleanliness Pool can be a bit more hygienic,.. Bird infestation in the pool. Need to so something drastically.
- Uchit (10/5): - Khushi and Janki were very helpful during my stay they both helped me book a good room and upgraded me
- Gaurav (10/5): -
- Claude (10/5): - Localisation et Qualité /Prix.
- govekar (8/5): -
- Balakrishna (8/5): -
- Stephen (9/5): Very comfortable and well appointed rooms for business travel. - Located in the heart of Bangalore, this hotel was good value for money. They are also committed to being as environmentally conscious as possible. I was happy with everything. I didn't have time to try out all the facilities.
- Mark (7/5): - Bathroom, staff is friendly I didn't like the athmosphere. Also the pool is full of pigeons and their poop obv I had to leave early due to a family matter but still they made me pay the full night+ breakfast while i already left before 6 pm
- Dave (8/5): Good location quality hotel - Great location and comfortable, breakfast choice was plentiful. Slightly on the expensive side which reflects the amount of business users in there. Pool was a welcome addition and very peaceful Slightly expensive and aimed mainly at the business users
- Kiran (7/5): -
- Pragya (10/5): -
- Monika (10/5): Good food, good and helpful staff, had wonderful experience in the gift shop where purchased nice jewelry and a rug - Very nice foyer and dinning area No currency exchange
- Ravendran (8/5): -
- Hiya (10/5): -
- Hiya (10/5): -
- Vivekanand S & Family (10/5): - Location room and Food stay was excellent.
- Sameer (9/5): -
- Anjaneyulu Reddy (10/5): - Staff behaviour
- Arunabh (10/5): -
- Sudarshan (10/5): -
- 7315 (10/5): -
- N S (3/5): No value for the money - There's is poor hygiene in the hotel and the cutlery Cleanliness
- Vishanka (10/5): -
- Seenivasan (10/5): Excellent - Everything was awesome
- Nandini (10/5): -
- vanessa (8/5): Hôtel agréable mais certains points peuvent être améliorés sur l'expérience générale - Chambre agréable. Personnel agréable. Hôtel bien placé pour visiter les points d'intérêt de Bangalore. Chambre agréable mais trop petite pour 4 alors que j'avais bien mentionné 2 adultes et deux enfants lors de la réservation. A l'arrivée il a fallu négocier car on voulait me faire payer un enfant pour le lit d'appoint alors qu'il était indiqué sur ma réservation "enfants gratuits". Méfiez-vous aussi des tarifs indiqués pour le buffet car la facture à la fin était loin d'être celle affichée. Il a fallu encore se fâcher mais le manager a vite réglé la situation. Attention, la piscine n'est pas chauffée donc unutilisable en cette période, et la terrasse à côté n'est pas très agréable ( pas de bar, petite) surtout en hiver.
- Hanya (5/5): - Lovely staff! Very old corporate style rooms
- Shahzad (8/5): -
- MOHAMED (9/5): -
- Raman (10/5): -
- Ganesan (9/5): - Food,hospitality,room service, reception,safety,cleanliness None
- vaananvk (2/5): Decent property, horrendous front desk duty manager - While the property itself was upto WelcomHotel standards, both for the rooms and food, the aggressive attitude and behaviour of the Front desk Duty manager Gaurav was EXTREMELY lacking. We were checking in on New years early in the morning at 2:20am, exhausted with 2 kids. While going through the check in process, we mentioned getting the check in procedure and key cards for the rooms ready simultaneously while we were getting all the ID cards from our bags as it was very late and the kids were exhausted. The Duty Manager Gaurav interrupted and said that they needed the ID cards first, which was reasonable. But when we said that yes, we would get the ID cards from the bags now, and to please continue with the check-in process and key cards while we did as it was already 2:30am, he then proceeded to very aggressively state they they needed the ID cards first in a very rude and loud voice, making it seem like we were not agreeing to handover our IDs. Keep in mind, this was for a family with 2 kids early in the morning at 2:30am! He then continued to aggressively voice and hold his line, making no attempt to help or de-escalate things. Even leaving aside the lack of basic niceties like being welcomed on arrival, or wished for New years, It’s totally understandable to say that your hands are tied and you are unable to help, or voice out a hotel policy. But doing so rudely, and with a raised voice, and not having the basic hospitality to de-escalate a situation with guests nonetheless, speaks VERY poorly of the ITC brand. We go to stay at the ITC, Marriot and TAJ properties with the willingness to pay a premium over other places due to the belief and expectation that their hospitality and service to their guests are top notch. This property proved otherwise, and as such, was a huge disappointment with an ITC brand hotel.
- Joseph (9/5): -
- sravan (4/5): - Very lesser food items and no needed food items were being prepared though asked
- Vani (10/5): - It wad lovely stay hotel was good and location also good but room cleaning is not good, they only do beding not clean the room they dint kept towl, shower cap, not dusting,nothing, and food was too good, staff also good,
- Aishwarya (8/5): -
- Joseph (6/5): -
- Choonkyu (1/5): - Deposit 금액이 실제 금액으로 계산이 안되고, Deposit 금액으로 지불되는 이상한 호텔이어요. Deposit 금액이 실제 금액으로 계산이 안되고, Deposit 금액으로 지불되는 이상한 호텔이어요. 부킹닷컴은 해결도 안해줘요.
- Indira Reddy (9/5): - The spread at breakfast was quite extensive. Jyoti at the front desk went out of her way to help. There was no staff at the spa as she was on leave. Need to consider getting someone to Be available when one is on leave.
- Sonia Vergis (9/5): -
- Stefano (9/5): -
- Priya (1/5): Horrible - One of the worst hotels I've ever stayed in. The room was extremely dusty and mouldy. I couldn't stop sneezing the entire time I was there. Facilities and amenities were bad. Would not recommned it to anyone. I was supposed to stay for 3 nights but cut my stay short so I could move into another hotel.
- HIMASU (8/5): Overall it was satisfactory - A better spread would be fine
- Reena (9/5): -
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