eL Hotel Jakarta

Location: Jalan Bukit Gading Raya Kav. 1, Kelapa Gading, Jakarta, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Safety deposit box
• Car hire
• Massage services
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Delivered food - securely covered
• Shopping on site
• Front desk (limited hours)
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby

Rooms Available

• Premier Double Room Bathtub

  The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Private bathroom

• Superior Double or Twin Room

  The unit has 3 beds.

  Max Occupancy: 3 (2 Adults)

  • Private bathroom

• Deluxe Twin Room

  This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Cots

• Superior Double Room

  Fitted with wooden flooring, this air-conditioned room is furnished with a safe and a flat-screen cable TV. Private bathroom comes with a shower, slippers and toiletries. In order to prevent COVID-19 spread and following Provincial Government's actions, kindly be informed that our swimming pool and gym access is temporarily closed from 24 June 2021 until further notice. A Non - Covid Quarantine Hotel.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Cots

• Deluxe Double Room

  Offering an additional space, this air-conditioned room features a desk and a seating area. A safe and a flat-screen cable TV are also included. Private bathroom comes with a shower, slippers and toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Cots

• Premier Double Room Shower

  Fitted with air conditioning and wooden flooring, this spacious room features a seating area with a sofa. A safe and a flat-screen cable TV are also included. Private bathroom comes with a shower, slippers and toiletries.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Cots

• Superior Twin Room

  This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Cots

• Premier Twin Room

  The spacious twin room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and slippers. This twin room provides parquet floors and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Cots

• Two-Bed Room Junior Suite

  This suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a seating area, a safe deposit box and parquet floors. The unit offers 4 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Cots

• Two-Bed Room Executive Suite

  This suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a seating area, a safe deposit box and parquet floors. The unit has 4 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Cots

• Three-Bed Room Family Suite

  This suite consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a safe deposit box, as well as a sofa. The unit offers 5 beds.

  Max Occupancy: 9 (6 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Cots

Guest Reviews

• Andreas (6/5): -
• Said (6/5): I wouldn’t stay there again - Close to shopping Rooms too small. Balcony door locked because you can’t sit there anyway since split unit in balcony and blow hot air. Breakfast basic.
• Ineke (9/5): Fantastisch hotel met fijn zwembad - Fantastisch hotel met heerlijk zwembad. Heerlijk gevarieerd ontbijt, alles is fijn. Behulpzaam personeel ook. Iets verder van de meeste bezienswaardigheden, maar het is wel te doen.
• MIRIAM (10/5): -
• robert (9/5): -
• Scenic03134808884 (10/5): El Hotel - Recomended buat staycation bareng keluarga
• Khairo (8/5): -
• Wander757460 (10/5): Breakfast - Very nice and yummy, service excelent and polite/good attitude
• Handy (7/5): -
• Trail26966681261 (10/5): Ok good - Ok , good breakfast , clean room
• changwanh2026 (10/5): Nice experience - Good facilities, good reception, specially for Lewis. Nice experience
• Lubomir (10/5): -
• najihatuli (10/5): Nice - The location is very strategic and easy to find. The food taste is good and the atmosphere is great
• rahulmU4992IZ (10/5): good hotel - The place is cozy, clean, and overall very nice
• rezarQ9381DQ (8/5): over all good - the breakfast is good but the room is to small and smells not good
• Nikita Chandra (7/5): Great staffs, bad property - I love how the staffs are very friendly and always helpful! The bathtub wouldnt drain while I’m taking my shower. AC isnt cold. Beddings were not 100% clean (there were red streaks on my pillow case). Its so hot and humid in the hallways, why dont you guys turn the AC on? Its hard to turn on/off the sink. The shower head is literally on the bottom that MADE you hold it while you take showers, very inconvenient.
• 172raihann (10/5): cool - amazing breakfast, clean room and nice staff
• Y6861CRclaram (10/5): Top notch service - I had a wonderful stay at this hotel. The breakfast offered a huge spread with delicious, high quality food
• ly (8/5): -
• Agay (10/5): -
• Melissa (4/5): - sejauh ini hanya lokasi aja yang cukup baik, lainnya jujur kurang sesuai dengan harga dan bintang hotel. Would've been nicer ada renovasi untuk hotelnya mengingat hotelnya adalah hotel bintang 4. It is very okay, price lebih tinggi sedikit tapi hotel agak lebih modern. Kemarin saya late check-in, tp ternyata salah 1 kamar belum ready, sehingga saya masih perlu menunggu. Kebersihan kamar kurang. Ada sisa rambut dari pengunjung sebelumnya di bantal. Ruang breakfast kurang besar untuk jumlah tamu yang ternyata lebih banyak dari space ruang breakfastnya, sehingga pada saat high season seperti kemarin, banyak tamu (termasuk saya) yang kesulitan cari tempat duduk. Dan makanan yang disajikan di ruang additional lainnya tidak sebanyak dan se-proper di restoran utama.
• pungus (9/5): - Tempat yang nyaman
• Ruddy (1/5): BURUK - Tidak ada Tidak sesuai kamar yang dalam foto dengan kamar yang dipakai
• Simon Silalahi (6/5): -
• TJONG (6/5): - BIG THUMBS UP TO ALL THE STAFFS. ALL ARE VERY FRIENDLY, POLITE AND PROFESSIONAL. BREAKFAST IS GOOD MANY VARIETIES AND TASTE GOOD. ROOM SERVICE IS GOOD MANY VARIETIES, TASTE GOOD AND THE PRICE IS REASONABLE. ROOM IS BIG AND BRIGHT. WALKING DISTANCE TO MALL OF INDONESIA. MAIN DISAPPOINTMENT IS THE FLOOD WE COULDN'T GO OUT FOR TWO DAYS BECAUSE THE MAIN ROAD TO ENTER THE HOTEL WAS FLOODING COULDN'T GET ANY GRAB OR GRAB FOOD. BATHROOM IS VERY SMALL. TOWEL, BEDSHEET AND PILLOW CASE ARE NOT VERY CLEAN.
• Lindriani (8/5): -
• Rasyid (9/5): -
• Iin (7/5): Stayed in family suite. Comfortable but the building and rooms definitely lots of updates - The staff are really helpful and friendly For 4 stars hotel, this hotel definitely need lots of up-keeping, from the floor, wall painting peeled, baseboards chipped. Food needs to rotate and add more options for western
• Michael (5/5): This would not be my first choice for a hotel in this area - Breakfast for a whole week was over crowded even at 6am. The windows and doors in the room didn’t fit so allowed a lot of hot air and noise in, also the call to prayer speakers are right next to the hotel. The general condition of the chairs in the room were poor, stained and falling apart with screws sticking up through the seat cushion. The flooring is falling apart. The payment system is awakened and having chased my laundry, on delivery I was escorted to reception to pay even though at check in I offered to put my CC on file for incidentals. This seems to be a popular hotel for groups and seminars. If busy allow extra time to get a lift, at times it took over 10mins.
• Cicilia (8/5): -
• KHALID (7/5): -
• Adriel Axel (10/5): Thank you for being a part of my wedding!! - All the staffs was amazing and really helpful as I chose el hotel as my wedding destination!! Buffet for breakfast was delicious as well I think, the door couldn't be fully closed, everytime I enter and leave the room. I had to pull a bit hard to make sure the door was properly closed.
• Tien-Han (6/5): Some parts of the hotel room are in need of proper renovation. - The front desk staffs were friendly. Because the air conditioner’s drainage isn’t working properly, the ceiling beneath it has developed mold. The bed sheets had many small holes (possibly caused by insects).
• Cicilia (8/5): -
• Вадим (8/5): -
• William (9/5): - Het personeel zo behulpzaam en aardig Dat sommige dingen in het restaurant/Bar snel op zijn.en dat de Bar altijd vroeg dicht is.
• Mitchel (10/5): Great choice - The service and the breakfast
• NURULWAHI (8/5): -
• Tomoko (8/5): -
• Lia (8/5): -
• Roha (8/5): - The suite is spacious, clean, and comfortable for a group stay. My family liked it. However, the toilet does not have a hose, only a bidet. The breakfast buffet was not to our liking. There were many options, but they did not suit our taste.
• NARENDRA (3/5): - Ok Small
• Davide (10/5): -
• Atif (1/5): - Nothing Very very bad experience. Cockroaches were in my bed
• Ficka (8/5): -
• Ingie (9/5): -
• Susanti Tang (9/5): -
• Abdul (7/5): -
• Shahid Latif (6/5): -
• Claverie (8/5): -
• Steven (4/5): - Breakfast was very good Very clean Good bed Older and run down
• Zaher (10/5): -
• August (10/5): Verblijf voor herhaling vatbaar. - Schone kamers, vriendelijke personeel en lekker uitgebreide ontbijt. Koffers konden we kosteloos achterlaten, want we moesten om 12.00 uur uitchecken, vanwege een latere vlucht.
• Rati (7/5): Nice to stay to avoid traffic in Kelapa Gading area - Strategic location! The parking area is quite confusing
• Mohd Haizam (8/5): Excellent hospitality - Location and the room
• Sarah (8/5): -
• Muhammad Ikhsanul (10/5): - Kolam P
• Grace (10/5): - Amazing hotel to stay in. The buffet breakfast was amazing. A quick and easy stroll to Lotte mart as well as MOI. The property was a little outdated but the place was clean and the staff were super friendly and helpful. Do not recommend the massage! We were super offended and shocked when my husband went down for a massage and he was offered “extra services”. I believe that the massage place could possibly be leased to a business as you paid separately too. The massage place is NOT a reflection on the rest of the amazing hotel and the people in the hotel.
• Jerome! (8/5): - Large pool, excellent breakfast lots of fresh options. Room a bit dated but all functional. Smoke indoor in the restaurant bar from neighbour table unpleasant
• fms2611 (8/5): Good hotel. Value for money. - Location, very friendly staff, good breakfast , hardly need to wait for lifts Poor lights in the room at night, dusty curtains, old yellowish bed sheets, toilet flush not able to clean the bowl. Recommend to leave toilet brush
• Lina (8/5): overall is very good to stay in El Hotel, near to the malls and good food - variation of the food during breakfast and the tasteful are very nice the staff (reception, security and dining staffs) are very friendly and fast response during check in and check out the lighting in the bed area is too dark some stains appear in the electricity plugs and in the bath room table lamp is not working bath room needs the shampoo/soap rack (if we bring our own shampoo/soap)
• Zainal (8/5): -
• Pedro (8/5): - El desayuno, espectacular 👌🏽 El personal muy amable. Las camas eran muy chicas y las ventanas no se abrían. En la primera noche apareció una cucaracha en la bañera.
• Mỹ Hảo (6/5): - nhân viên niềm nở, dịch vụ tốt trang thiết bị hơi cũ
• parulian (8/5): -
• igor (8/5): Tol - Ontbijt was perfect. Personeel is vriendelijk en de lokatie is top. Kom er altijd weer terug Niets viel tegen
• إبتسام مجمد (1/5): سيئة مليئة بالرعب بسبب الحشرات التي لا تطاق وخصوصا" النمل الصغير جدا " - الموقع فقط موقع الفندق ممتاز قريب من احدى اكبر وأفخم ٥ مولات للتسوق في جاكرتا اما الفندق سيئ جدا" جدا" جدا" كل شيئ بدء بطاقم العمل ماعدا خدمة الغرف فقط هم الجيدون أما الاستقبال و الحراس خصوصا" كبار السن سيئون وغير متعاونين والحمالين . الغرف متسخة جدا" والاثاث قديم ومتهالك ومليئة جدا" بالحشرات خصوصا" النمل الصغير في كل مكان على الجدران على السرر على الطاولات في الحمام ويوجد ايضا" صراصير بالحمام . لا أنصح به إطلاقا"
• Zainal (9/5): -
• Blackman (8/5): -
• Marleen (7/5): Prima - Mooie lobby, bar en zwembad. Het ontbijt was goed met veel keuze. Personeel uitermate vriendelijk en behulpzaam. De kamers waren schoon, maar donker en wat verouderd.
• Karin (6/5): Geen prettige locatie. Zou het niet nog een keer reserveren - Ontbijt enorm uitgebreid en lekker. Mooi zwembad. Grote kamer. Kamer was erg vies. Overal lange haren. 1 glas terwijl we met zijn vieren waren. Erg summier ingericht. Geen bestek of kommen en wel een magnetron. Locatie was niet prettig. Er is niet veel te beleven. Late check out ivm late vlucht wel mogelijk maar tegen een hoog tarief.
• ابو حمد (10/5): ممتاز بخلاف ما حصل من دخول خلسه للسويت - نعم كانت عائلتي في المطعم للافطار وكنت بمفردي في احدى الغرفه الداخليه سمعت دقات على الباب تكررت فهمت بعد ذلك أن الطارق يرغب في التأكد اذا لم يكن احد في الغرف حيث بينما كنت مستلقي على كرسي النوم اذا فجأه عامل امامي فتح الباب ودخل خلسه عند سؤاله لماذا تدخل بهذه الطريقه ارتبك وخاف خوف شديد وقال انا من جئت اخذ ملابس لغسلها ونحن لم نطلب هذه الخدمه ابدا يبدو ان الرجل يرغب في السرقه وتفاجأ بوجودي في السويت هذه أهم ملاحظه أحببت انوها عنها . دخوله خلسه وهو يعلم انا عائلتي في المطعم لتناول طعام الافطار وتفاجأ بوجود داخل السويت وقسما بالله كانت الجوازات ومبالغ ماليه موجوده على الكراسي لثقتنا في الفندق وطاقمه كونه حجز عن طريق البنكنق لكن تفاجأ بوجودي والله كفانا شره وشر انه يسرق رغم ان الفندق مأمن بكاميرات لكن ما حدث شئ عجيب .
• Jasmine (3/5): -
• En Ri Co (10/5): -
• حسين ابراهيم الشريف (10/5): - Thank you for your excellent service and warm welcome, especially from the front desk. All were good.
• Cheong (8/5): Overall decent stay. - Clean. Signal is bad. I wont called it a 4 star i would rate it 3 star. Services were very slow.
• Zainal (8/5): Very good - Room clean, staff service good, restaurant menu good Can by walk only to moi
• Santa (6/5): - Bed linen seems like old and white color already fade out...so looks dirty...
• Tak (8/5): reasonably price hotel in this area. - location, ability to pay at property The lighting in the room and the entire property can be better.
• Sisca (5/5): Passable -
• Safira (9/5): Superb -
• Muhd (10/5): Exceptional - BREAKFAST WAS GOOD NOTHING
• Azmi (10/5): - Good service
• Azmi (10/5): - Good stay
• Azmi (10/5): - Good service and comfortable staying there althought very pack with visitor.
• Vaibhav (10/5): - Great property - value for money - The breakfast was a bit pricey, but had a lot of food options
• Jozsef (9/5): Superb - oh maaan, the breakfast was 6 star :D What an incredible selection! Very tasty food. Thanks! It is also rare to see this kind of friendly and helpful staff. I also liked that the mall was only few steps away. There was a quite strong smell of smoke in the corridors. The AC was not enough strong and well positioned in the room.
• Faddli (10/5): Exceptional -
• Vaibhav (10/5): - Clean rooms with a view. Excellent staff, very polite and helpful.
• Lusi (8/5): Very good -
• Atif (10/5): Exceptional -
• Henry (8/5): Very good -
• Henry (8/5): Very good -
• Zheng (7/5): Good - The pool was great, location is great conveniently located beside a supermarket, mall. Gym was not up to par as expected with many equipment not working.
• Anbalagan (5/5): Passable -
• Brannon (9/5): Superb - Staff was really friendly and the hotel was nice.
• Dinuka (9/5): Superb -
• Augustine (8/5): Very good -
• Oktavian (8/5): Very good -
• Jyoti (8/5): Very good -

Photos