Raia Inn Penang
Location: Lot 5789 & 5790, Kompleks Tabung Haji, Jalan Dato' Ismail Hashim, Bayan Lepas, George Town, Penang, 11900, George Town, MY
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Garden Views and Modern Amenities
Take in the picturesque garden views while enjoying complimentary wireless internet and concierge services. Experience luxury with a ballroom and the convenience of a vending machine.
Dining Options and Room Service
Indulge in delicious meals at Terrace Cafe or grab a quick snack at the coffee shop/cafe. Room service is also available during limited hours for your convenience.
Event Spaces and Featured Amenities
Host your events in style with 26,147 square feet of conference space and meeting rooms. Benefit from a business center, dry cleaning services, and a 24-hour front desk. Don't miss the buffet breakfast and free self-parking. Book your stay at Raia Inn Penang now to experience all these amazing features!
Important Information
- Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - Anytime
Check-out: 12:00 PM
Instructions: If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Garden
- Concierge service
- Elevator
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Snack bar/deli
- Free self parking
- Free long-term parking
- Ballroom
- Banquet hall
Rooms Available
-
Superior Twin Room
2 Twin Beds
301 sq feet
Internet - Free WiFi
Entertainment - 24-inch TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and a bidet
Practical - Free newspaper, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Room service
- Free WiFi
- Bedsheets provided
-
Superior Double Room
1 Queen Bed
355 sq feet
Internet - Free WiFi
Entertainment - 24-inch TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and a bidet
Practical - Free newspaper, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Room service
- Free WiFi
- Bedsheets provided
Guest Reviews
- Mami (10/5): - Clean and modern unit and super spacious!! Very convenient location nearby the airport! The buffet breakfast was delicious!!
- Grant (10/5): - Really nice accommodation
- Diana (10/5): - Loved that it was convenient for me coz near to where I needed to go. Condition of room needs a little work for improvement eventhough it’s not 5-star hotel. At least re do paint job as it was peeling.
- Priya (10/5): - Staff were very helpful, polits and professional.
- Daniel Y (10/5): - quite. nice room.
- wong (10/5): - Spacious n comfortable
- Neil (8/5): All good - Nice room, very clean. Good size. Comfortable bed.
- Ying (10/5): - Great
- Andy (2/5): - first 2 room was occupied by insects, 3rd too. Has a spider
- Harjasleen (4/5): Not worth it - We stayed here for one night after a late flight. Considering the lobby the room was terrible. Dated, not very clean. I'm not sure how they expect 3 people (2 adults and 1 child) stay in 2 twin beds. The AC/power kept kicking on and off very loudly all night, the room had tons of mosquitoes inside when we entered. Bathroom had mold and kept flooding. Breakfast was expensive and not too good - a lot of items were finished and not replaced. The pool area is probably only good thing if you have kids. Would recommend staying elsewhere
- Karin (4/5): - The staff was nice, but the air conditioning in the toilet in the hotel room didn't work. There were also cockroaches in the toilet!!!
- Athanasios (8/5): normal - Bathroom was kind of smelly and found insects in room need better housekeeping
- Marian (8/5): - It's a great Hotel for overnight as close to Airport
- Mohd Razaly (10/5): - The receptionist very polite
- Sarah (10/5): - Quick overnight stay before flight the next morning so perfect position
Friendly helpful staff
- Ben (10/5): - Closest to airport and very clean and spacious
- Ramesh (4/5): - Towels are dirty and smelly
- Andy (6/5): - It served our purpose of being close to the airport for a early flight as traffic in Penang can be quite busy and front desk staff were friendly and helpful
- Sam (10/5): - Raia Hotel is perfect for anyone visiting Penang Island on business. It is situated within 20 minutes walking distance from the Airport (Penang International) and is safe, secure and well looked after. It has great WIFI, Huge smart TV in the rooms, desk for working and all the amenities you might expect. Additionally they have a buffet style restaurant.
- Verified traveler (6/5): No Hot Water - Hotel had no hot water. Not "barely any hot water" but no hot water at all. Nothing even comes out of the hot water tap. There was no advanced notice of this.. only warning was a poster in the room once checked in and paid for.
I wanted to stay here due to the proximity to the airport, but in hindsight should have stayed in George Town area
- Verified traveler (10/5): Good Hotel especially for business travel.. - Comfortable and big room, reasonable price, but need to book with hotel.com :)
Walk in price will be double price..
For businees trip...absolutely this hotel will be the best to stay..
Plus near airport and also walking distance to night market if u stay on Saturday night.
Craving for nasi beriani kapitan which is among famous food in penang...? definately stay here lah lol.
- YUH LEONG (8/5): - Generally, the hotel is clean, spacious and comfortable. Good
- Verified traveler (4/5): - Staff very friendly and helpful. Evening meal in onsite cafe was very reasonably priced and good quality The room we had was very dated and in need of some remedial works. Air con very basic and not very effective
- Verified traveler (10/5): - Its spacious room...
- Verified traveler (8/5): - Buat sterika dlm setiap bilik susah nk kna sterika dkt luar.
- Verified traveler (6/5): - Decent hotel for a short stay
- Verified traveler (8/5): - The room was comfortable in every way. The staffs are helpful and very friendly. I experienced smooth check in. I enjoyed during my stay at this hotel.
- Che Sulaiman (10/5): Good - Overall is good.. The foods are delicious.. Only the water in the shower are quite slow.. That's all
- Verified traveler (8/5): - Good services and clean
- Verified traveler (10/5): - Great n will recommend to others
- Verified traveler (4/5): - atleast close the booking for outsiders if its in the hajj season, then people who stays in the hotel will not have to deal with the hard parking, late night announcements, and have to walk further just to not enter from the main entrance
- MOHD (8/5): - TH Hotel Penang very comfortable..
- Verified traveler (8/5): - TH is a family orientated hotel. All staffs whom I have met or served me are well mannered with exception of a Supervisor or Manager at the food restaurant during breakfast. Very rude with no reason. I have asked other staffs for his name, no one would provide me. He should not be working with the hospitality sector if he does not know how to behave or have good manners, never-mind serve.
- EKYap (2/5): - Did not know that this hotel is a Islamic hotel . And many restriction , cannot drink beer in the room etc . Asking for a hair dryer , they want to charge rm 15 , that is terrible . i would put a cross to this hotel
- AtoyFirdaus (10/5): - Tenang. Mesra.
- Ayub (8/5): - Location near airport, plenty of restaurants around, and close to the second bridge.
Breakfast menu can have more variety.
- Mohamed (8/5): - No toilet door mat, when wet easy to get slipper.
- Sarah (8/5): - It is spacious. However, my room was linked to another room, although the link connecting door was closed I could smell the cigarette fume from the other room which was suppose to be non smoking. It was not the hotel's fault but it was very inconsiderate of the guest.
- Ida (8/5): - Shud have iron in room or available upon request
- Verified traveler (8/5): - HOTEL MUST BE UPGRADE WITH THE FACILITIES
- Verified traveler (8/5): - Close to the airport - clean - relaxing (quiet) and overall fine stay.
- Verified traveler (8/5): - Strategic location
- Verified traveler (10/5): - Selesa bagi penginapan keluarga
- Salinah (6/5): - The fact that the property no shop nearby...
- Verified traveler (10/5): - Book on the wrong date so did turn up on 3 Jan.
- Tung (4/5): - Room smelly and the queen bed is old and soft.
- Verified traveler (2/5): - picture shown in the package is for other type of room. Bad facilities and they dont even have extra towel and pillow when requested.
- Verified traveler (8/5): - Convenience
- Verified traveler (8/5): - Room phone 326 not function. Request exrra towel but not get any..
- Rip (6/5): - Its abit run down. Hope it will be well kept more.
- Verified traveler (6/5): On a budget? You can find better - Very dirty. People leave food in the passage for 24 hours from room service. Dirty rooms. Looks like bathroom was never cleaned ever.
- Verified traveler (6/5): - nice gud clesn
- Muhamad (10/5): - Nice hotel with great breakfast
- Verified traveler (6/5): - Chek in take a long time
- Verified traveler (10/5): - Hotel location is the centre to every important and interesting places.
- Abdul (8/5): - wonderful vacation with the surrounding and the people's that very courteous and friendly
- Verified traveler (6/5): - The air conditioning (room on level 5) off by itself in the middle of the night. Not once but a few times (almost hourly). Luckily we got a different room the next day.
- Verified traveler (10/5): - Ok nice,wil be come back in penang hunting more foodto makan
- Naim (8/5): - Good for family. I'll come again.
- Verified traveler (6/5): - Hotel is a bad state of repair. The phone in the room does not work. You will have to make your way to the reception just to get the simplest of things like extra pillow. The toilet is dirty and lacked basic needs. The beds had seen better days. The only consolation was that the room is big and the air-conditioning worked well. The wifi is hopeless though.
- Verified traveler (8/5): - Amazing place... Like to come again....
- MUHAMMAD HAZMI (8/5): - the breakfast was not so good. thats all. overall its nice.
- AbdulSamat (8/5): - The area is a bit out of place & not conducive.
- Sallehuddin (8/5): - Good location
- yassin (10/5): - nice hotel
- Verified traveler (6/5): - tv problem
- Nor Azian (10/5): Will come to this hotel again - Amazing
- Verified traveler (2/5): - Room are terrible & not same as seen in the website
- Verified traveler (4/5): - WATER PRESSURE NOT GOOD
EXHAUST FAN NOT FUNCTIONING
- Verified traveler (8/5): - Reasonable no-frills hotel. Very decent. Only complaint shower head pressure was low and took a long time for water to get hot.
- Rachel (6/5): - Very basic and old.
- MOHAMAD AMIRUL HAFIZ (10/5): - The parking lot need to be repaired. The tar is fading
- Hajarah (8/5): - Comfortable
- Nor Azian (10/5): Very large room & very clean - Will stay again at this Hotel.
- Verified traveler (4/5): Simply a bad stay - It was a bad stay actually, the Wi-Fi though promised but until we checked out still not available, but most regrettable was the pillow case & bed sheet did not smell fresh as if it was not changed & please do something about the air-cond because it was very loud!
Please improve TH ...
- Syaza (10/5): - Nice hotel with good staff. Peaceful. Got ATM machine too.
- OrgBujang (8/5): Hotel aman dan tenang - simple je..but tv not good..far from fun..peace of mind..
- Sulaiman (2/5): This place will ruin your vacation - The place is dirty and being taken care of . Don’t get Fooled by the cheap price, it isn’t worthed
- Verified traveler (8/5): Nice hotel - Near airport and other facilities. Will come again
- Mohd Fisol (6/5): Spacious room - The room was spacious..but one common room for ironing is not a good idea..
- 313globetrotter (6/5): T H HOTEL, PENANG, MALAYSIA - The hotel being rated as 3* stars Standing. It is a Good hotel and the rooms are comfortable. However, The Hotel caters mainly for the Muslim Group; so NO Alcohol nor pork are allowed in the hotel. The staff are friendly and helpful. The restaurant is poorly patronised; reckon due either to the price or quality. The ambience is NOT there, and the display of food NOT inviting !!! The location is FAR FAR from town centre. The public transport is very poor and takes about 1.5-2 hours to reach town !!! There is nothing much around the hotel, except an Indian restaurant near by, and a small seven 11 outlet. There is a weekend market selling many products just 5 minutes walk from the hotel. UNLESS Guests have own transport, reckon better give it a MISS !!!
- Verified traveler (6/5): - Pretty basic and looking quite tired. Fine for a stopover after a late flight but nothing more.
- Saifuddin (8/5): Good - Good
- Verified traveler (8/5): Good location south of Georgetown - Clean with very helpful staff had issue with air-con which they quickly changed our room
- Verified traveler (6/5): Clean but a little worn out. - Entire room and its appliances are generally old amd a little worn out but surprisingly clean even when compared to better hotels, especially the bathroom.
- PYTeoh (4/5): - 1. Shower head not functioning well.
2. Very low water pressure. Didn’t enjoy a good shower.
3. Shower water temperature is too hot.
4. Stand light is not working.
5. Waited very long at front desk before we can go into our room.
6. The prepaid extra bed was not set up and my guest paid second time.
7. The 2nd time paid extra bed came with breakfast (RM60) but prepaid room for 2pax (RM127) was exclusive of breakfast. why???
7. Air cond noisy
8. Car parking not safe for women especially at night.
9. Wouldn’t recommend for next stay.
- Ilyani (8/5): - Spacious room. Very near to airport
- Azhar (8/5): nice hotel for comfortable stay - Good location, very close to shops and food outlet. Very near the Penang international airport.
- Nurul (8/5): Recommended - Nice n clean hotel.. goodbto stay with family.. this is my 2nd time staying here and i will repeat if come to penang again.
- She (8/5): - Good..nice plasce to stay..near to airport...............
- Neny (10/5): - Nice hotel and friendly staff.
- Nazirah (8/5): - My 1y/o daughter sleep well during this short holiday at this hotel.. Very confortable
- Verified traveler (8/5): - Comfort and clean. The hotel’s location also strategic make it easy to walk around penang
- Syam (6/5): - AC seems to be problem. At 6am the AC not working, had to close main power then turn on again. Pillow a bit smelly. Others is satisfactory. Room size very comfortable.
- Verified traveler (8/5): - worth for your money, cozy and easy to access,recommend to stay, near from airport, easy to find stall and tempat makan,grocories
- ima (8/5): - comfortable, nearst to airport, second Penang Expressway
- Verified traveler (8/5): Near to airport - About 5 minutes drive to airport... Suitable for family stay..
- Verified traveler (6/5): Cheap hotel close to airport - Comfortable hotel close to Penang airport.older hotel but good and quiet and staff helpful.
- Verified traveler (6/5): - stayed for one night. a very affordable and comfortable hotel for a family. food for breakfast was ok. recommended for one looking for an affordable hotel.
- lina (8/5): Affordable - Breakfast was good.
The room was spacious. But the a/c was not functioning well. The maintenance staff cane to check but couldn't fix it. He suggested to change room but we were very tired so we decided to stay.
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