Riva Bodrum Resort - All Inclusive - Adult Only

Location: Adnan Menderes Cad. No110 Gumbet, Bodrum, Mugla, 48400, Bodrum, TR

Star Rating: 3 Stars

Property Type: property

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Full-service spa
• Express check-out
• Area shuttle (surcharge)
• Arcade/game room
• Books
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Express check-in/check-out
• Sauna
• Table tennis
• Concierge service
• Wheelchair accessible
• Conference space
• Arcade/game room
• Safe-deposit box at front desk
• Multilingual staff
• Porter/bellhop
• Express check-out
• Full-service spa
• Smoke-free property
• Express check-in
• Pool umbrellas
• Billiards or pool table
• Grocery/convenience store
• Tours/ticket assistance
• Area shuttle (surcharge)
• Turkish bath/Hammam
• Free self parking
• Free valet parking
• Airport transportation - pickup (surcharge)
• Pool sun loungers
• Books

Rooms Available

• Deluxe Suite, Sea View

  1 Queen Bed

  377-sq-foot soundproofed room, balcony with sea views

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - Plasma TV with satellite channels and pay movies

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Club Single Room

  1 Double Bed OR 2 Twin Beds

  161-sq-foot room with sea views

  
  

  Entertainment - Plasma TV with satellite channels and pay movies

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • No rollaway/extra beds
  • Bedsheets provided

• Superior Room

  1 Queen Bed

  269-sq-foot soundproofed room, balcony with sea views

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - Plasma TV with satellite channels and pay movies

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Phone, safe, and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Smoking and Non-Smoking
  • Bedsheets provided

• Club Double or Twin Room

  1 Double Bed OR 2 Twin Beds

  161-sq-foot room with sea views

  
  

  Entertainment - Plasma TV with satellite channels and pay movies

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Phone, safe, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Smoking and Non-Smoking
  • Bedsheets provided

• Club Triple Room

  1 Queen Bed

  323-sq-foot soundproofed room, balcony with sea views

  
  

  Entertainment - Plasma TV with satellite channels and pay movies

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • No rollaway/extra beds
  • Smoking
  • Bedsheets provided

• Superior Single Room

  1 Queen Bed

  269-sq-foot soundproofed room, balcony with sea views

  
  

  Internet - Free WiFi 25+ Mbps

  Entertainment - Plasma TV with satellite channels and pay movies

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Smoking and Non-Smoking
  • Bedsheets provided

• Club Quadruple Room, 2 Bedrooms

  1 Double Bed and 2 Twin Beds

  376-sq-foot soundproofed room, balcony with sea views

  
  

  Layout - 2 bedrooms

  Entertainment - Plasma TV with satellite channels and pay movies

  Food & Drink - Minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Phone, safe, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • No rollaway/extra beds
  • Smoking
  • Bedsheets provided

Guest Reviews

• Harry (6/5): - Room was nothing special and bathroom was dirty, the shower are was just some old flooring. Housekeeping came in twice over 4 nights, she took our old bedding off and left the new one in the bed for us to make. Also the towels only got changed once and when they did the old ones were just left on the floor. Room needs updating wasn’t clean at all, it looked like the house keeper had just emptied the bins when they came in was really disappointed at the standards. The food was half decent got a bit repetitive though. Also had to fend myself from several cats from jumping up at me whilst eating the staff didn’t even seem bothered. Some of the staff are also rude when I asked if they would serve me some ice cream whilst the afternoon snack time was in place they just laughed at me really weirdly. Wouldn’t visit again.
• Dan (2/5): Inte nöjd - Ett hotell man inte ska bo på om man är rörelsehindrad. Hela hotellet ligger i etage med trappor utan räcken. Allmänt smutsigt på hotellet som bilden visar från vårt badrum
• Anna (10/5): Отличный отель - В целом впечатление очень хорошее. Территория большая, красивая, вкусная еда, чистый бассейн, отличный кальян, а виды и закаты просто незабываемые. Номер конечно не большой, но есть шкафы и можно все вещи разместить. Идти до пляжа не далеко, до Битеза минут 8, до Гюмбета минут 15. Мне не понравился душ, тк его уже нужно обновить и мне не понравилось слушать утреннюю молитву от мечети в 6 утра. Но к сожалению это во всей Турции так, кроме турестических районов и мы быстро привыкли. Есть возможность сходить на дикий пляж с голубой, прозрачной водой. Мы даже встречали рассвет там. Так как стоимость отеля низкая, по сравнению со всем Бодрумом, то очень достойный вариант
• John (4/5): - Staff were friendly and helpful, Pools were nice and peaceful, food was good. Do not go if you do not like steps. Steps in the main were uneven and some no handrails. During the evening entry was easier to the bar through the restaurant but after it was closed access to our room was dark and no directions. There were a lack of toilet facilities around the bar. area and we had to use the pool toilets which were dark and with uneven step. There was no warning of steps on the website. The hotel was tired and needed attention. Our room was spacious but need a good clean.
• UGUR (6/5): - Odalar dökülüyor,personel gayet güleryüzlü ve yardımcı oldular.Hiçbir plajla anlaşması yok ve yemekler maalesef vasat.
• Verified traveler (4/5): Kalitesi düşük bir yer - Denize ulaşımı yada yakınlığı yok. Yemekler çok kötü olduğu için hep dışarıdan yemek zorunda kaldık. Rus turistin çoğunlukta tercih ettiği bir otel. Personel kalitesi çok değişken, temizlik açısından idare eder. Covid önlemi hiç yok.. Personel bile takmıyor, sorduğunuzda gülüyorlar.
• Verified traveler (8/5): Ist ok - Atmosphäre gut, Aussicht top, essen gut, außer die Zimmer könnten besser sein
• Mehmet (6/5): - Oda orta seviye de temiz odadaki eşyalar eski sınıf mini bar yazıyordu yoktu banyo duşa kabin kötüydü gölet oluyordu su gitmiyordu klima su borusu banyoya kabine akıyordu duş başlığı eski ve kötüydü En güzel olan yemeklerin lezzeti
• Lacy (2/5): not as advertised - Not as advertised so be careful
• Farhan Nayeem (10/5): Best view in Gumbet - Second time in Riva. My room had an amazing view from the balcony, you cannot beat it. food was great.staff couldn't have been more friendlier.. Only complaint is lack of TV channeos and Wifi reception.Overall we are very satisfied with Riva!
• murat (4/5): Odaya girmek kabus - Otele giriş kabus oldu. 25 dk odayı gösterecek kişiyi bekledik. Sonra tam gidiyoruz asansörün orda resepsiyon geri çağırdı acil diye bize -1 de bulunan bar da bekleyin 2 dk geliyorum dedi. 20 dk da orda bekledik gelen yok. 45 dk sıcakta bekledikten sonra kendi oda mı kendim aradım ve buldum. Oda nın banyosunun gideri ters eğime konulmuş, duş yaparken ayaklar kirli suyun içinde kalıyor. ayrıca banyodan taşan su koridora kadar gidiyor. Tuvaletin teharet musluğu bozuktu. Anlayacağınız ilk giriş fiyasko. Personel genel anlamda iyidi.
• MIKHAIL (2/5): Ужасный отель! не бронируйте там номер!!! - Ужасный Отель! Фотографии на Hotels.com не соответствуют действительности. Номера предоставили ужасно грязные, двери в ванную комнату проломлены, ручка входной двери в номер отвалилась сразу, пыль и грязь была везде где не добрались ленивые горничные, вытяжка в ванной шумела как самолет. Возле входа в наш номер рассыпали мусор и пол дня не убирали, даже после моих замечаний, все старое и развалившееся. С какой совестью Отель за такую цену предоставляет такие номера? Wifi работает только в вестибюле, в остальной территории интернета просто нет! Еда более менее нормальная. До пляжа идти далеко вниз, подниматься обратно тоже нелегко, хотя если есть желание подкачать ноги, то полезно. Мы сразу заплатили за 8 дней, но после того, что мы увидели сразу захотели съехать, персонал за стойкой не хотели нам возвращать деньги, но после долгих споров, деньги вернули, девушка за стойкой оказалась туповатой. Мы там потратили очень много нервов, разговаривать с персоналом тяжело, плохо знают английский. Но один день мы там пробыли, пока не нашли новый отель, и на следующий день выехали и забронировали номер в Ambrosia hotel. Там и провели отпуск. Если уж забронировали номер в этом отеле, прежде чем отдавать деньги посмотрите номера.
• MIKHAIL (2/5): Не бронируйте этот отель - Никому не посоветую опиратся на положительные отзывы об отеле Riva Bodrum resort. Мы приехали и нам дали,то что было,а не то что мы бронировали, а именно- бунгала с гусеницами на стенах,грязными унитазами, полугодней пылью в углах,мятыми шторами,можно и далее перечислять. Номера не соответствуют заявленным и конечно,не стоят своей цены. На наши возмущения персонал обещал,что уберут- не убрали,в один из номеров все же зашли, положили тонну полотенец,чтоб мы закрыли рты и забыли тряпку для пыли в ванной, кстати с дырой в двери и холодной водой из душа по утрам. В общем мы усилием воли забрали свою оплату обратно,но так как поужинали, оплатили первые сутки проживания. Крайне недобросовестное отношение. Верьте всем плохим отзывам и даже питание могло быть лучше. Подозреваю,что нормальные номера там тоже есть, которые нам пообещали на днях или позже,но обещанное как говорится,три года ждут. Переехали в отель у пляжа Ambrosia. Без обедов,правда,но были вполне довольны. Очевидно,что люди стараются. Так,что Riva для нас оказался просто ужасным.
• Gavin (6/5): Worth it for the view - What makes this hotel is the amazing view of the bay below. Initially put into a club room within hotel grounds which was very tired. Moved to a room in hotel itself which was much more modern and spacious. A few staff were fantastic, some not so much. Pool areas nice but lacking any atmosphere. Food was ok, nothing spectacular. General maintenance and cleanliness around the whole resort appeared to be lacking. Appreciate it’s coming up to the end of the season.
• ekmel ilker (8/5): Close to Taksim, Modern and Enough - This hotel is close to Taksim by a high slope, it is tiring to walk upwards and also the surrounding area doesnt look safe to walk at night. But since it is very central, taksi ride will take you anywhere within minutes. Hotel is quite new and modern, rooms are big enough and breakfast was ok. You can chose this one for quick trips in downtown area in Europe side
• Sinan (2/5): Slecht hotel niet op loopafstand van het strand - Zeer klantonvriendelijk personeel, kamer zag er niet uit. 3 zwembaden was wel leuk enkel was de zee de ver weg om te lopen. Geen aanrader!
• Nilu (2/5): Complete waste of money - Myself and a friend were due to stay here. Within being there for 1 hour we left. I'm incredibly disappointed in the service and condition of this resort. Dirty, broken appliances and breakfast buffet was mediocre. We really believe this listing should be reviewed as the photos are completely misleading. Complete waste of money
• Verified traveler (2/5): Ta bort Riva från Expedia. - Smutsigt, trasigt, lovar mycket men håller inget. Ett tyskt hostel eller vandrarhem hade skämts. Kunde inte ladda upp bilden med entréskylten men den har NOLL stjärnor. Vilket är en korrekt gradering. Receptionsbilden på Rivas hemsida är tillrättalagd och förbättrad i efterhand. Våra bilder visar något helt annat.
• buse (10/5): Amazing service - Overall everything was great. Smiley staff, amazing view, greaaat food and snack oh and also desserts. Will highly recommend to anyone who would like a comfortable stay at Gumbet
• Verified traveler (6/5): - renovierung bedurfnis.könnte bischen sauber sein .. lage ist ok ..
• Verified traveler (6/5): - The place is not bad overall, the rooms are not that comfortable, the ac wasn’t working well, they only changed the bed sheets without cleaning the room. The staff are so friendly, the food is ok all inclusive very gd idea u can sit and chill next to the pool and have ur drink with friends.
• Deniz (2/5): Kirli, eski , ilgisiz çalışanlar - Resepsiyondaki çalışan önce bize oda yok deyip gönderdi, internet üzerinden rezervasyon yapınca almak zorunda kaldı. Güler yüzlü değiller. Tek kelime etmeden elimize anahtar verildi hiçbirşey anlatılmadı. Otel çok eski ve çok kirli. Dokunduğum her yerden toz bulaşıyordu. Çocuksuz otel ama çocuklu otellerden daha sesli. Çok karışık olduğu için istediğiniz yeri bulamıyorsunuz hatta kayboluyorsunuz. Bir gün kaldıktan sonra daha uygun fiyata 5 yıldızlı otele geçtik.
• Verified traveler (6/5): Slecht hotel - Slecht hotel 15 min lopen naar de strand eten slecht
• Verified traveler (8/5): Onze kamer kon beter - Het is een leuk resort maar je moet er niet al te veel van verwachten
• Baran (4/5): Ammman dikkat - Herşey dahil konseptinden soğutan ve bir daha asla kapısının önünden geçmeyi düşünmediğim yer, herşey dahil konsepti için verdikleri kağıtta girişte 2 su ücretsizdir ve odaya diğer günler su verilmeyeceğini belirtiyorlar yani 3 gün boyunca odaya su vermediler bu yüzden. bu kadar mı ucuzsunuz ? İçkiler desen bira marmara34 şarap köpek öldüren ,rakıya ağzımı sürmem yemekler felaketti.Odalar çok kötü değil temizliği yapılıyor ama bir daha asla gitmem
• Sercan (8/5): Servis plaj sıkıntı. - Temizlik konusun da odalar çok güzel temizliyorlar ama plaja gitmek için servisler sıkıntılı. Yoksa 3 seneden beri tercih ettiğimiz yer şu plaj konusunda da sabit olsa daha iyi olur yer ve servis sıkıntı her sene yaşadığımız sorun
• Verified traveler (2/5): - the staff get you out this hotel when he see more money for another client. He comes and says i am busy whit another girls but he is liaging. Do not go this hotel. Food is from yesterday
• Verified traveler (2/5): - Temizlik, konfor, yemekler, servis.. kısaca bir otelde ne olması gerekirse hepsi çok kötüydü.
• Ahmad Hossam (2/5): very bad - the pictures on hotels.com website did not match the reality . I had to cancel the reservation and find another hotel
• Kadir (10/5): deniz sahili makul ucret olmaliydi - hersey guzel hama deniz uzak bide deniz kenarina gitdikmi uctetler biraz palih ikram ucretsiz olsaydi veya cuzzu olsaydi bide mini market fiatlar cok ucuk ve diyer seyler guzeldi
• Riccardo (2/5): Nie wieder! - Roomservice von 4 Tagen 1 mal nur da gewesen, Schränke Boden alles dreckig, Schimmel im Bad, Steckdosen defekt, essen nicht der Rede wert, billig Getränke Marken Getränke gegen Aufpreis. Keinesfalls buchen Geld Verschwendung!
• Murat (6/5): Correct - Un séjour plutôt sympa mais trop de marche pour atteindre la piscine à partir de la résidence principale les chambre ne soit pas superbe mais par contre la vue est très sympas
• Emre (10/5): Gayet iyi - Her şey oldukça güzeldi yemek çeşitleri azdı ancak hiç bir sorun yaşamadık yer olarak denize biraz uzak ancak servisler var Bodrum merkeze de yakın genel olarak beğendik
• Verified traveler (2/5): Çiftler uzak dursun - Yemekler geçen öğünden kalan yemekler,yemek yenilemesi yok klimalar bozuk,odalar pis
• ceyhun (10/5): odalar geniş ve rahat,yemekler harika - Herşeyi ile mükemmel..Özellikle yemekleri harika,aynı dönem farklı otellerde de kaldık ancak yemekler diğer otellerde vasattı.Tek sıkıntı wifi çekmiyor odalarda
• Metehan (10/5): MÜ-KEM-MELL - Herşey Harikaydı Çok Teşekkür Ederiz Gitmek İsteyenler Kesinlikle Başka yere bakmasını Resimlerde Gordugunuzun 10 katı büyük ve hizmet var süpersınız seneye ordayız
• Metehan (10/5): TAM ANLAMIYLA HARİKAA - Beklediğimizden en az 10 kar daha iyiydi , fiyatına gore üstün hizmet veriyorlar insan bu paraya bu hizmeti nasıl veriyorlar diye kendine sormadan edemiyor kendilerini tebrik ederim hayatındaki en iyi tatıllerımden birini yaşadım herkese tavsiye ederim
• Satuk Bugra (6/5): Sakin ve rahat - Gayet sakin ve bir konaklama oldu. Otel ici etkinlik azdi ama yeterliydi. Bu da yetiskin oteli olmasindan. Animasyon ile ilgili arkadas Ugur herkese cana yakin davrandi. Etkinlikleri eglenceliydi. Otel calisanlari yeterli sekilde ilgili davrandilar. Yemekler odenen paraya gore guzeldi daha guzel olabilirdi yinede. Genel olarak otelden memnun kalarak ayrildik.
• Abdeslam (2/5): Décevant!!! - Hotel au milieu de nul part. Presque tout est à refaire...
• ONUR (10/5): ARZU ATALAY &TEKİN ATALAY - Personel güler yüzlü özellikle Ugur beye çok teşekkür ediyorum çok memnun kaldık otel müdürü Metin bey misafirleriyle çok ilgili evinizde hissettiriyorlar kaliteli hizmeti ve müşteri memnuniyetini prensip edinmiş harikalar diyarı
• M.N. (10/5): Fint hotel med fina simmbasenger. - Mycket trevlig personal i reception och matsal.Fina och rena rum med havsutsikt.
• öZLEM (4/5): hayal kırıklığı, otel pislik içinde - Bir tek hoşumuza giden,hotelin sakin bir köşede olmasi. Yemekler hep ayni ve mideyi rahatsiz edici. Bir siskinlik söz konusu idi, hergün muhtemwlen kullandiklari ycuz yağdan kaynaklaniyr. Icecekler keza hepsi sirup,sebil ile koyduklari su bile icilecek gibi degildi. Öğünlerde kendi iceceklerimizi marketten aldik. Tabak ve bardaklar her daim pis ve kokulu idi. Bir tane deseniz güler yüzlü bir çalisanina denk gelmedik. Temiz diye getirdiklero havlular bile lekeli geldi. Odamizin harika bir manzaraya sahip balkonu vardi, ki pislikten maalesef oturup bir keyf yapamadik. 4 gün boyunca balkonu yikatmak mumkun olmadi, dedik madem yikamiyrsunuz bari bize bir kova getirin de biz kendimiz yikayalim ;) ama kovada gelmedi. Odalarda hep bir lağım kokusu, bazen öylesine şiddetli, odaya girezmezsiniz. Türk kahvesi olmayan bir hotel düşünün. Peyzaj pislik icinde, heryerde çöp görmek mümkün, yada bozulmuş klima vs. Öylecene ortaliga birakmislar. Fotograflara aldanip krsinlikle gitmeye karar vermeyin. Pisman olursunuz..ayni bizim gibi. Evimize döneli 2 gün oldu, hala midemiz bozuk.
• Andy (4/5): Soulless and weird - Not nice at all, but you pay for what you get I guess. Toilet and shower was filthy, sheets stained, food average, staff AWFUL - rude and unfriendly and everything simple seemed like an onerous task. We are no way snobby travellers we are backpackers who have seen hundreds of hostels and hotels and this was very poor for a "resort" Great weather and location though!
• Sassa (8/5): Bon rapport qualité prix - Agréable ....................................................................................................................
• Yilmaz Budakci (2/5): Vanskelig å vurdere når hotellet ikke ga oss rom - Jeg bestilte hotell en ukes tid i forveien. Etter en ekstremt lang reise, blandt annet 6 timer på en kokvarm buss, var det eneste jeg tenkte på en kald dusj, mat og en deilig dukkert. Forestill dere følelsen når vi da ankommer hotellet og får beskjed om at de ikke finner bestillingen, og ikke har noen ledige rom!!! Personalet var overhode ikke interessert i å hjelpe til, vi ga bokkingnummeret og alt, men det var til ingen nytte! Vi hadde ikke noe annet valg enn å forlate hotellet og prøve å finne et annet hotell... og midt i høysesongen i Bodrum var lettere sagt enn gjort, da alt var fullt... Vi var så heldig å finne en hjelpsom taxisjåfør som kjørte oss ned sentrum og hjalp oss med å finne et ledig rom. Vel og merke en skikkelig rønne uten dør til badet, men det var dusj og seng, så da gikk det an å overleve... Jeg sjekket så på nett om bestillingen lå inne på deres nettside, og det gjorde den.... Jeg ringte til kundeservice, og ble møtt av en svenske som lurte på om vi hadde dukket opp for seint på hotellet. Jeg sa at vi var sene fordi vi mistet et fly, og måtte ta buss isteden, men ringte hotellet og ga beskjed om at vi kom til å komme seint. Han på hotellet sa det var i orden, men han fant ikke bestillingen vår da heller... svensken satte meg på vent i en halv evighet, så jeg endte med å bare legge på... Vi hadde bestilt hotell i Alanya gjennom hotels.com også, men dette avbestilte vi HELDIGVIS! ALDRI MER hotels.com!!!
• david and laure (2/5): Rude skinny small receptionist - Worst hotelever, rude staff at reception that are smug.paid for sea view and got bins as my few no sea. Food was horrible so ate out every night . blocked toilets and maintenence staff cant use a screw driver.untrained staff.flies always round the food.poor drink variety, gin and vodka was like paint stripper, watered down beer.manager doesnt manage her staff.complained aboutmy room and all I get is it will get sorted and never does.i ate out every night as food was poor and didnt eat there after first night.if u want a holiday from hell and a rubbish room and cheap vodka with nasty worse than packet meal sfrom iceland then this is the place to go
• Couple (2/5): Pictures look lovely but that's it. - The pictures look lovely, and wasn't a lie. But what the facilities provided, the staff and quality of everything disproved. First of all, checking in was a disaster. They didn't have any computer at front desk, or at least didn't know how to use one if they did, so we had to convince the receptionist that we had booked and payed the room thru hotels.com. Main reason for all misunderstandings must have been the 24h crash course in English which none of the staff had completed. Second, when we entered the breakfast we had a hard time identifying most of the food, which was a reoccurring struggle during all meals. The quality of the food was terrible, but obviously delicious to all the flies accompanying us for each meal. The only meal served by a chef was a hamburger during lunch. The meat reminded of something served in school-kitchens and neither ketchup or other basic items could be found. To accompany this delicious meal we choose milk. Worst decision ever. The milk was warm, thick and sour. Needless to say we were happy that we'd only booked one day at the hotel and checked out early next morning. They tried charging us a second time for the night since they couldn't see any payment. Made myself understood thru body language until we could leave.

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