Ivory Tusk Lodge

Location: 75 douglas street Tzaneen, Tzaneen, za

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Television in common areas
• Express check-in
• Self parking (surcharge)
• Offsite parking discounted rates available
• Housekeeping on request
• Reception hall
• Japanese garden
• Secured parking

Rooms Available

• Standard Family Room

  This family room has air conditioning, a safe deposit box and a TV with satellite channels.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Satellite channels

• King Room

  The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower. This double room features a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper

• Standard Twin Room

  This twin room has air conditioning, a safe deposit box and a TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Satellite channels

Guest Reviews

• Owen (5/5): - Location Dirty linen, filthy shower.
• Nhlamulo (10/5): -
• Zakaria (9/5): -
• NoMpumelelo (7/5): -
• Jonathan (10/5): -
• Makhensa (9/5): - The location is good and convenient The noise level in the morning was unbearable I literally woke up around 6 until check out
• Wambilo (5/5): - The room was smelling even though it was clean. Room was smelling.
• Liliana (8/5): I will be back -
• Christina (3/5): - No satellite TV. The restaurant was not open for lunch and closed early for dinner. The restaurant was also closed on Sunday. The reception staff was not present. I had to ring a bell to get office staff to get hold of the reception staff to help me to book out. In the evening, before I booked out, I had a drink in the restaurant (that was open). The service was not great. I had to get up and call the waiter from the kitchen counter to get service. A male who was (what I was told by the female staff afterwards) known to cause problems before was allowed into the restaurant, and after my interaction with him, I had to ask to be moved to a new room because this person had my room number. I felt unsave. I will never stay here ever again.
• MIHLOTI (7/5): It was good -
• Treslar (9/5): Excellent - Everything None
• Treslar (9/5): Excellent - Everything None
• Kamogelo (10/5): -
• Moshibudi (8/5): -
• Xolile Millicent (10/5): Generally clean and staff welcoming - There was no breakfast,I wish it can added The rooms were too close to each other,no privacy at all,rooms too close Ge
• Mogale (1/5): -
• Princess (9/5): A great brief stop - They were very accommodating of my late night travels which was great for me . Staff was very friendly and communication with the lodge was easy. Only that I couldn’t stay longer
• Anette (8/5): Comfortable with friendly reception - Conveniently close to hospital It would be wonderful if book-out time can be 11:00. I had to wait until 12 to find out if patient is discharged more than once now
• Gabisile (10/5): -
• Lerato (8/5): -
• Maleka (10/5): -
• Brain (6/5): -
• Kriek (8/5): -
• Matsie (9/5): -
• Annah (5/5): -
• Clemance (4/5): Not great - The room was clean Equipments for self-catering are not available. Bashing materials such as limited towels, no body lotion. No wipes
• morashane samuel (9/5): -
• Karabo (8/5): Satisfactory - Good location Room entrances are too close.to each other and rooms booked next to each other. When a guest returns in the early hours your sleep is disturbed from the talking and doors opening. Shower head damaged.
• la Grange (8/5): All good, but over night guest can not eet at the restaurant if there is a conference. - Restaurant was close for a conference. Even for over night guests staying there.
• Duncan (9/5): -
• Zahndri (10/5): Exceptional -
• Susan (6/5): Tusk - Staff was friendly, room clean bed comfortable
• Andzani (10/5): Exceptional -
• Kingsley (8/5): Very good -
• Dineo (10/5): Exceptional - The rooms are very comfortable and clean. The noise from other guests was too much and nothing was done about it.
• Sono (7/5): Good - easy to access and next to the shops the bed was to hard
• Thabo (6/5): Pleasant -
• Mczana (8/5): Very good -
• Comfort (4/5): Disappointing -
• Khanyisa (8/5): Okay - Okay Nothing just okay
• Jacqui (9/5): Superb -
• Christopher (10/5): Exceptional - Service Me checking out still enjoying 😜
• Muendanyi (7/5): Ivory Tusk stay - Friendly and helpful staff and location to shops and eateries No advance notice at the booking stage that the kitchen would be closed for breakfast.
• Thabang (9/5): Superb -
• Memory (1/5): Very very bad.I am so disappointed 😞 - I was allocated one. The receptionist was very cold, he told me breakfast was not of the package 😒 and the kitchen is closed. This was mentioned when I made bookings because I wanted to have one that's why I chose the place. How I was treated regarding the breakfast issue. Mote the guy whom I kept on greeting he kept quite. I don't know if he's the security guy or what. He was sitting on the chair in the entrance of the rooms I was staying in.
• Felicia (1/5): I booked two nights but could only stay one night because of the discomfort and hygiene. It was really dirty - It’s in the city centre The room they gave us was dirty. Tops had traces of sugary drinks. The shower was dirty the toilet dirty. The bathroom was so small and uncomfortable.
• Bassin (9/5): Highly recommend the lodge, overall one of the better ones we have stayed at. - Location was central and perfect for us, the cleanliness in the rooms was of the highest standard. The matresses were very uncomfortable and the dining room on the Friday night only had about 5 dishes they could offer our group of 19 people.
• Shantelle (2/5): Very poor -
• Ntiyiso (10/5): Exceptional -
• Alisha (7/5): Good - Friendly staff and rooms always clean. Beds were hard. Personally believe breakfast could be included.
• Mathapelo (9/5): Superb -
• Dimakatjo (9/5): Superb -
• Evgeniy (10/5): Exceptional -
• Hestene (7/5): Good - Friendly staff, very near to the location where the children had their sports nicely situated Some other guests were intoxicated in the parking area, and we went out with children for dinner wasn't a nice picture for the children to see
• Makhishi (9/5): Superb - Always nice being around Ivory Tusk.... Enjoyed every moment... None
• Thabo (5/5): Passable -
• Danie (7/5): Good -
• Charl (9/5): Superb -
• Azwindini (1/5): A refund would be nice. - Staff were nice. Dirty towels Cleanliness was zero Sheets were dirty
• Edith (10/5): Exceptional - Very friendly staff and very clean
• Makhishi (9/5): Superb - The location, the staff, the room, the food,,, I enjoyed the stay.. Place is modest Too modest, no swimming pool
• Gareth (5/5): Passable -
• Nyambeleni (8/5): Very good -
• Masungwini (7/5): The stay was great. - Location is excellent and the breakfast was also great. The room was clean, bed linen clean. Hot water was also available. Airconditioner was not working.
• Jakobus (9/5): Superb -
• Werner (8/5): The front desk staff were extremely unprofessional and rude. For this reason we will not return to this property - Good venue, clean rooms Good location
• Khongelani (6/5): It was an average stay - The food tasted good and fresh! They did not offer body lotion in the room, just shampoo and bath soap.
• Mokgadi (4/5): Disappointing - Nothing The receptionist was rude and not welcoming
• Dineo (10/5): Exceptional -
• Dineo (10/5): Exceptional -
• Dineo (10/5): Exceptional -
• Khathutshelo (10/5): Exceptional -
• Stacy (10/5): Exceptional - The breakfast was prepared perfectly. The location is good for tourists and as a get away. Nothing
• Odette (8/5): Very good -
• Phago (10/5): Exceptional -
• Baloyi (6/5): Pleasant -
• Walter (10/5): Exceptional - Good Good
• Ziyane (8/5): Very good -
• Dineo (9/5): Superb -
• Anita (8/5): More than value for money - Stayed with my daughter to be near the hospital. Didn't eat any meals there, but the restaurant & menu looks lovely. Staff were friendly, room was clean & very comfortable. Maintenance issues were sorted out on the day reported. Was a little apprehensive when comparing prices in the area, but would stay again if needed. Coffee making facilities in the room, but no water or milk. Also, no hairdryer.
• Ngwako (5/5): 5 - Clean and reasonable accessories like a mini coffee station,bath amenities TV was very clear pictures No gouwns for sleeping and sleepers
• Braam (10/5): Exceptional - Friendly staff and clean property.
• Nhlamulo (8/5): Very good -
• Heléne (7/5): Good -
• Mohlake (6/5): Relatively good - Location. Next to hospital. Leaking toilet. There was water on the bathroom floor.
• Lordnate (9/5): Superb -
• Tracy (7/5): Good - Location was good. The price could've been lower given the facility is not necessarily new, the furniture could be upgraded a bit but overall was good. See above
• Skombi (10/5): Exceptional -
• Ndzalama (10/5): Exceptional -
• Derrick (10/5): Exceptional -
• Thando (7/5): Good -
• Thando (7/5): Good -
• Lindie (8/5): Very good - It's very clean and the staff are super friendly and helpful. Nothing
• David (1/5): I'm not happy because I was debited twice and even now you don't want to refund me - I didn't like the fact that I was debited twice and even now you don't want to refund me 😒😒😒
• Thapelo (10/5): Exceptional - The place feels like home and the owner is very friendly. It's a clean place with clean sheets too. Very accommodating, the have plates, pots, spoons and more. The pool is clean too.
• Hall (9/5): Superb - It was neat and clean Needs a swimmingpool
• Christina (8/5): Very good -
• Phooko (10/5): Exceptional -
• Ursula (8/5): Very good -
• Arda (7/5): Hotel side is good and location helps, but don’t count on getting any food - Perfect t location next to hospital Food at restaurant was awful. I had breakfast and the omelet was swimming in grease, there was no juice or fruit and yoghurt looked yuckie

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