Ripple Rotorua
Location: 4 Barnard Road, Rotorua, 3201, Rotorua, NZ
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Welcome to Ripple Rotorua, your home away from home, perfectly located in the heart of Rotorua!
Prime Location
Just a stone’s throw from Skyline Rotorua and Volcanic Hills Winery, our hotel offers easy access to top attractions like Rainbow Springs Kiwi Wildlife Park and Ogo, making it the ideal base for adventure seekers and families alike.
Comfortable Accommodations
Each of our 22 well-appointed guestrooms features modern amenities, including microwaves and Smart TVs, ensuring a comfortable and entertaining stay. Enjoy the convenience of complimentary Wi-Fi and housekeeping services that cater to your needs.
Recreational Amenities
Unwind at our outdoor pool and hot tub, or enjoy a game in our arcade/game room. Our facilities also include a conference center and on-site parking, perfect for business or leisure travelers.
Book your stay at Ripple Rotorua today and experience the vibrant spirit of Rotorua!
Important Information
- Pool access available from 8:00 AM to 9:00 PM.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - Anytime
Check-out: 10:00 AM
Amenities & Facilities
- Nature reserve
- Express check-out
- Arcade/game room
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Wheelchair accessible
- Outdoor furniture
- Picnic area
- Fence around pool
- Conference space
- Breakfast available (surcharge)
- Arcade/game room
- Library
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Internet access in public areas - high speed
- Express check-in
- Pool umbrellas
- Tours/ticket assistance
- Conference center
- Miniature golf on site
- Playground on site
- Volleyball on site
- Free self parking
- Pool sun loungers
- Games
- Nature reserve
- Trampoline
- Children's games
- Coin laundry on site
- No elevator (single level property)
- Well-lit path to entrance
Rooms Available
-
Apartment, 3 Bedrooms
3 Twin Beds, 1 Double Bed and 1 Queen Bed
Features a private patio
Layout - 3 bedrooms, living room, and dining area
Relax - Outdoor private hot tub
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchen with stovetop, oven, microwave, and dishwasher
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- High-speed internet access
- Separate dining area
- Free WiFi
- Private spa tub
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
- Travel crib
-
Apartment, 1 Bedroom
1 Queen Bed and 1 Twin Bed
Layout - Bedroom and living room
Relax - Outdoor private hot tub
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Shower grab bar height (inches): 35
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Free WiFi
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Shower grab bar
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
- Travel crib
-
Apartment, 2 Bedrooms
1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Features a private balcony/patio
Layout - 2 bedrooms and living room
Relax - Outdoor private hot tub
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Free WiFi
- Private spa tub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
- Travel crib
-
Superior Apartment, 1 Bedroom
1 King Bed and 1 Twin Sofa Bed
Layout - Bedroom and living room
Relax - Outdoor private hot tub
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Free WiFi
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
- Travel crib
-
Standard Apartment, 1 Bedroom
2 Queen Beds
Layout - Bedroom and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Travel crib
-
Standard Apartment, 2 Bedrooms
1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Layout - 2 bedrooms and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchen with stovetop, oven, microwave, and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Travel crib
-
House, 3 Bedrooms
4 Twin Beds and 1 Queen Bed
Features a private balcony/patio
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchen with stovetop, oven, microwave, and dishwasher
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- High-speed internet access
- Separate dining area
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Travel crib
-
Family Apartment
3 Twin Beds and 1 Queen Bed
Features a private deck/patio
Layout - Bedroom and living room
Relax - Outdoor private hot tub
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Free WiFi
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Deck or patio
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
- Travel crib
-
Standard Studio
1 Queen Bed and 1 Twin Sofa Bed
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchenette with microwave, cookware/dishware, coffee/tea maker, and electric kettle
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Travel crib
-
Superior Apartment, 2 Bedrooms
2 Queen Beds and 1 Twin Bed
Features a private balcony/patio
Layout - 2 bedrooms, living room, and sitting area
Relax - Outdoor private hot tub
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- High-speed internet access
- Free WiFi
- Private spa tub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
- Travel crib
-
Superior Studio
1 King Bed and 1 Twin Bed
Balcony/patio with garden views
Relax - Outdoor private hot tub
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with premium channels
Food & Drink - Kitchenette with microwave, cookware/dishware, coffee/tea maker, and electric kettle
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and highchair; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- High-speed internet access
- Free WiFi
- Private spa tub
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Smart TV
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
- Travel crib
Guest Reviews
- John (8/5): - A very pleasant stay due to very good staff
- Carolyn (8/5): - Loved the pool and spa being outside and warm in spring! Location nice a quiet and very close to the luge. Friendly, relaxed and happy staff, nothing a problem. Beautiful setting, mini golf, crystal clear stream and bush at back of property. Clean rooms and fresh. Great functional kitchen with all we needed. Loved our stay, will book again for sure!
- Radhika (10/5): - It was a convenient location and close to several attractions—nice apartment with good amenities.
- Matthew (10/5): - Absolutely LOVED our stay here, with two adults and two young children. One bedroom suite had two large beds, so younger children were able to share. We were greeted by exceptionally warm staff and they went above and beyond for us. Kids really enjoyed the playground, minigolf and games room. But they especially loved the warm pool (I think it was 32 degrees!) and spa. The whole place felt so tranquil. I wish we had been able to stay longer. If we plan another Rotorua visit, Ripple will be first on my list of places to rebook. A simply wonderful experience!
- anoop (10/5): - It was a quiet place to have good rest and at the same time it’s close enough to most of the shops and other activities. Neat rooms and nice staff will consider staying in future visits to Rotorua.
- Cathy (10/5): - I loved every feature of the complex. Warm, clean and modern facilities. Delicious and perfectly cooked to order breakfasts. Lovely surrounding being close to the stream and hearing it while relaxing in the spa. We are keen to stay there again and recommended it to both families and couples.
- John (10/5): - Everyone is very friendly can’t wai for my September booking 5th to the 7th Vinaka
- Kerrie (6/5): - Near the racetrack for any keen punters. About km into city centre. Area was a little dodgy. Bit rundown & needing some TLC. Barely a 3 star.⭐️.
- Wayne (10/5): Best stay in New Zealand - Best time on a 2 week holiday, great people and close to attractions. Would HIGHLY recommend this place to everyone
- Michael (10/5): - Lovely place, nice restaurant, helpful staff
- Matthew (10/5): - Very nice people that run the hotel
- Ricco (10/5): - Perfect
- Matt and (10/5): - Lovely staff, nice snd clean and an amazing chef in the restaurant! Worth a visit!
- Julia (8/5): - Nice place to live!
- Doug (10/5): - Lovely. Not a modern, bells and whistles hotel but all we needed.. AND a personal spa pool part of our room. Felt like a typical hotel for 1950’s era that NZ typifies for me. Lovely owner/ staff. Thanks
- CHEROLYN (8/5): - This is not a Hilton or Marriott, it’s a cute quaint motel. Something you would have seen all over the place in 1950’s and ‘60’s. The appliances are new and small but convenient. Room was comfortable and clean. The exceptional thing that really made it was Kitty the owner. She goes out of her way to see to your comfort and that you have a wonderful experience while you’re staying there in Rotorua. We are completely comfortable recommending this cute place to anyone.
- Julie (8/5): -
- John (4/5): Overpriced and shabby motel - The motel is pretty basic and a bit tired. Despite paying over $275 per night we missed out on a private spa pool. The games room and mini golf are not n dire need of refurbishment and there’s certainly no way any business would ever use this place for a conference. Its redeeming feature is that it’s opposite the luge. We’re the price halved I might recommend it but it’s a 2 star motel at a 4 star hotel price.
- Sara (10/5): - Reception was lovely Room was clean Good facilities Outside area was great, lovely short bush walk by the creek
- Verified traveler (10/5): Comfortable stay with great location - Location is great! We had a comfortable stay and loved the private spa, but there's room for the cleanliness to improve. The electricity also went out during our stay, but the staff were helpful can got an electrician to come fix it quite quickly.
- Alexis (6/5): - Very dated property. No plugs near bed. No shampoo/soap/etc.
- Elaine (10/5): - The property seemed not maintained, spa and pool blocked off, games room locked . Lovely to have the Skyline gondolas and facilities within walking distance.
- gregg (10/5): - Close to the outings we had planned in the area. Very clean and front desk lady was very friendly.
- Yvette (6/5): - You get what you need. The bathroom was small with no counter space and it had a tiny sink. No hair dryer was provided. The front desk receptionist was very nice and attentive.
- Neil (8/5): - It was a motel pretending to be a hotel. We were not aware that we were staying in a motel unit until we arrived. Good facilities above usual for a motel. Serviced daily when most motels are not, but it calls itself a hotel or a resort. It is a motel with good and rarely encountered facilities for motels but we wouldn't stay there again. We think it should front up and honestly admit it is what it is.
- Tina (8/5): - Area nice and quite, property area and room are clean and neat. Stuffs are very friendly, great service. I arrived late, the restaurant was about to close but I need to get something to eat and the cook at the restaurant willing to cook up something for me and even delivered to my room. Wry nice people! Five stars for that.
- Maria (10/5): - We had a terrific stay! Our suite was comfortable and clean. The shower head broke and management had it fixed right away. Staff were kind and friendly. We will definitely recommend this place!!
- Veena (8/5): - Great service, friendly and helpful. Had a bit of an ant problem, but they were aware and fixing the problem.
- Denheim (10/5): - Friendly and welcoming hosts, the quietest place and very clean and tidy. Couldnt fault anything, our kids loved it and would definitely stay again 🙂 A real hidden gem in Rotorua ✨
- Jodie (10/5): Awesome place to stay! - Very friendly staff and great service. Clean and comfortable with plenty of room. Great location for the luge and mini golf. Loved the private spa. Would recommend.
- Jodie (10/5): Highly recommend - Great place to stay. Roomy and comfortable. Loved looking out to the farm animals. Handy to attractions.
- Lee (8/5): - Spa wasn’t working so kindly moved us to another studio.
- hiromi (10/5): - great place for family and friendly staff
- Margaret (10/5): - It's very pleasant and secluded yet very close to the main road and therefore convenient. The grassy play area would be great for families.
- Jordan (10/5): - Very lovely owners
- Richell (10/5): - Excellent property and staff...will look at staying here again. Definitely recommend!
- Diana (8/5): - The restaurant on site was great and the staff there made our evening with our children very enjoyable. The lady on reception was practically hostile when I asked for extra towels for our spa. She said I should use what was in our room and grudgingly bought a couple more after I had to ring reception a second time to ask for them.
- kent (8/5): - it was pleasing to the eyes and to the wallet
- Ann (10/5): - We all loved the roomy apartment. Well set out. Kids loved the pool & the trout stream. Staff very friendly & helpful
- krishan (10/5): - It was awesome
- JAE DONG (8/5): - Good
- Jackie (10/5): - This is our second time we’ve stayed here and we opted for a room with a spa pool. Main living & dining area with a separate bedroom, large bathroom, 2 TVS, cooking facilities, and the covered exterior spa. My only criticism relates to the floor covering around the spa otherwise we were very comfortable during our stay over 3 nights here. All of staff were friendly, helpful, and we look forward to our next little getaway here at the Braeside.
- Cathy (10/5): - We had a great stay. Second time there and wil go back there again. No problems at all. Lovely place and friendly staff.
- Verified traveler (8/5): - Very quiet. Would happily stay again. Great location too.
- Verified traveler (4/5): - A disappointing stay for a Best Western. Very tired grounds and units. It was being used for emergency housing which brought quite a lot of noise to the complex. Staff seemed quite uninterested. Had hopedcfor better.
- Verified traveler (10/5): - I love the service here at Braeside. The staff are so helpful, the rooms are amazing and the spa too. The gardens are amazing. This is so close to everything. I have never been disappointed or let down when it comes to Braside Best Western Rotorua.
- Verified traveler (10/5): - Nice, clean, good location
- Verified traveler (8/5): - Restaurant on site and meals were delicious and well priced
- Verified traveler (10/5): - Great
- Verified traveler (8/5): Comfortable stay - Very convenient location, close to Gondola. Good coffee offered
- Verified traveler (10/5): - (Room booked: suit with queen bed in 1 room, 2 singles in the other) The Room was clean, well laid out, and spacious. The grounds, well maintained, clean, small playground for our child, and a pool (which we did not partake). Tira, the office staff member was very pleasant and knowledgable of the area and helped greatly in finding accomodation elsewhere when we decided to stay in the area another 2 nights (sadly "no room at the inn" at Best Western on such short notice, which is testament to their great service and facilities.
- Jen (8/5): - Room and amenities in good condition in a good price
- Verified traveler (10/5): - Great place, clean and tidy. Kids loved it, their only complaint was that the balls kept getting stuck in the tunnels on the mini golf course.
- Verified traveler (8/5): - I arrived earlier then arranged and was still able to get into my room
- Verified traveler (10/5): - I like how warm and insulated the rooms are. At nights when it was frosty, I barely used any blankets fro sleeping. Minor quibbles are maybe the bedroom could be slightly more spacious and less slippery bathroom floors. But overall definitely one of the best motel experiences I've had
- Ria (10/5): - Welcoming Reception. Good location.Clean facility.
- Verified traveler (6/5): - We chose Best Western for the advertised facilities, however we were dissappointed. The room and bathroom was very tired, towels were worn and the shower needed some bleach. The games room for the kids was a large shed with an old table tennis set with a sign on the window closed for maintenance and the Spa's were not working.i really expected more for the room rate and was out of pocket as we left a day early as it was not what we expected based on the reviews and advertised facilities.
- Thomas (8/5): - Restaurant has a great chef & menu.
- Verified traveler (10/5): - Lovely trout stream and close to Skyline. Staff were friendly and very helpful. Very nice to have room made up each day. Great having MySky to record TV shows.
- Verified traveler (4/5): - Location is super. Manager is kind and cheerful. Our room was not as clean as we like. The refrigerator smelled like raw fish and there was liquid in the bottom along with some yellow substance. The counters in the kitchen were not clean. Floor was not clean. Outside the room in the front are some chairs and a small table. Weeds growing and spider webs present. Back porch had outdoor furniture with mildewed cushions. Unfortunate because the place has potential. Just not a place that felt clean or trimmed up well.
- Verified traveler (8/5): - Have stayed before - which is indicative. Staff are courteous & friendly & the accommodation is delightful.
- Mr and Mrs. (8/5): Had a excellent meal in the restaurant . - Beautiful gardens with stream running through. Well maintained rooms. Lovely reasonable restaurant. with good children's menu. Had best steak I have ever eaten in the 20 years we have been visiting NZ and at $32 excellent value.
- Verified traveler (10/5): - There was a lot of attention to detail in the way this accommodation was presented. We had everything we wanted: a comfortable bed, cooking equipment, good shower.
- beachmama (8/5): - Lovely property with comfortable rooms. Nice to have the kitchen and separate bedrooms. The receptionist who checked us in (Kathy maybe) was very friendly and helpful.
- CYNTHIA (10/5): Fantastic dinner - What we most remenber is the unexpected dinner served to us at night , it was very late and the kitchen was closing but we were starving and were offered a fantastic meal by the smiling owner, whose wife happend to be the chef. The rooms are very comforatbale with a nicely equipped kitchenette.
- Verified traveler (10/5): - .......,.........,.,,.,,,........,,,,,.....,,,,,,,,,
- Verified traveler (10/5): - Had a great stay and would definitely come again. Facilities were super. Our room looked onto the trout stream and woodland.
- Geoff (8/5): Cozy - Comfortable, clean and perfectly good for a night's stopover.
- Verified traveler (10/5): - Nice location good accommodation very friendly staff. Exactly what you expect and no surprises
- Verified traveler (8/5): - Walking distance to matai maori show. Parking was a little tight to maneuver in but our king size studio was spacious.
- Verified traveler (10/5): - Reception was friendly, room was well appointed & very clean with good options of tea/coffee/etc. Bed was quite "springy" but ok, shower was the only issue as hard to get the heat correct, the nozzle didn't offer much spray and the floor was extremely slippery, although they did have a sign warning of this.
- Verified traveler (8/5): - Nice family motel, great location & enjoyed our overnight stay
- Verified traveler (10/5): - This hotel worked great for our needs. They are motel units as everything is one floor in this area. They have a nice kitchen area and the rooms are a good size. It was a 5 minute easy drive into Rotorua. The desk staff were extremely helpful with planning our time.
- Jason (10/5): Home away from home. - Braeside is definitely our home away from home. We really do Love going for our family trip and meeting our friends there too .
- Verified traveler (8/5): - It was a great location, easy to find and was good value for money.
- Verified traveler (6/5): - Nice place to stay, nothing particularly special. Not too close to the city. Far enough from the thermal areas to not have the smell.
- Verified traveler (8/5): - Water very hot, pressure excellent. Bedding quite comfortable. Cleanliness good. Staff friendly. Everything is fairly old, however with the above pros we can't complain :)
- Verified traveler (10/5): - Great location - easy access to local activities, spacious room with separate eating/lounging area, and very helpful staff.
- Jing (10/5): - Location is excellent. Walking distance from the skyline rotorua. A short drive away from restaurants, marts, and agrodome farm. Amenities were complete with a kitchen and tub.
- Natalia (10/5): - Loved the location, even though it is not in the city center, it is directly across from the gondola and luge and close to adventure parks. Not hard to reach city center via car. Hot pool/spa is great. Extremely friendly staff made the stay even more pleasant.
- Verified traveler (10/5): - Location was perfect for a very quiet night's sleep. Lovely comfortable beds and very clean and modern. We would return.
- Verified traveler (8/5): - Unlike most BW hotels, this is an hotel apartment. It has bedrooms, a living room and a kitchen. Office staff was friendly and the location is reasonably close to city center and other attractions.
- Sydney (10/5): - Beautiful place for families, with pool, spa, trout stream, mini golf and great location. The staff were welcoming and accommodating with the changes with our reservation plans, we decided to stay longer because it was so relaxing. We will definitely come back, and bring our family and friends.
- Verified traveler (10/5): - Nice and quiet yet everything was close and friendly staff
- Daniel (8/5): interesting place with lots to do - nice place. very comfortable beds. good location. Lots of amenities, including petanque and mini golf. The bathroom tends to flood when you use the shower, but laying out lots of towels seemed to fix that.
- Verified traveler (8/5): - It was perfect for what we needed. Had good cooking utensils and decent size wine glasses. Great location
- Verified traveler (10/5): - Small but well planned studios . Had a great time . Very good house keeping . Tv with good chennal package .
- Verified traveler (8/5): - The staff were friendly and helpful. Good location and the bed was comfortable
- Tegan (10/5): Awsome place to stay - My stay here was amazing everything about it was amazing great service friendly staff excellent room an will definatly be back.
- Danielle (10/5): Great hotel - The Best Western was great value for money. The room was spacious and clean, the staff lovely, the location great. It was very quiet and peaceful at night. Would certainly stay again
- Jeffrey (8/5): Basic, but Fine. - Very pleasant and helpful owners/managers. Basic motel with kitchenette. Bed was comfortable. Need car to fully appreciate area. Somewhat out of town.
- Daniel (10/5): Pleasant surprise - This was a very pleasant surprise. Like an apartment with full service. Useful laundry. Nice green space with trout stream. Pool. The front desk was extremely polite and helpful. Not like any best western we have been to in the states. It is a motel setting but a delightful one. Good value.
- Verified traveler (6/5): - Rather dated apartment and the bed was very soft. It was well equipped . The lady receptionist was very friendly and welcoming. The little stream was delightful and we enjoyed a game of crazy golf.
- Verified traveler (8/5): - Loved our private hot tub and trout stream behind our room
- Verified traveler (6/5): - Older rooms but we enjoyed the mini golf, ping pong and stream.
- Verified traveler (6/5): - Accommodation A bit dated and very limited kitchen utensils. Staff extremely helpful and willing to book attractions in the area.
- John (4/5): - Bathroom poor. Washbasin minute. Toilet seat cheap and flimsy. Bedroom cramped. . Swimming pool too small.. Riverside walk pleasant. Restaurant very good.
- Verified traveler (10/5): - Friendly and easy to get to activities like the skyliner etc.
- Verified traveler (10/5): - Hotel-apartment. 2 beds, kitchen, living area, bath. Self-laundry facility extremely helpful. Kitchen equipped with cooking utensils, plates, pots, pans etc... small fridge. Actually cooked several meals there. Close to sky gondola and Zipline Canopy Tours-walking distance. Took bus to eating establishments-too far to walk. Enjoyable visit with the exception of the weather-half rain, half sun. Would recommend and would stay again.
- Doreen (8/5): - Good location. The room was a good size and the stay was comfortable.
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