Best Western West Monroe Inn

Location: 405 Thomas Road, West Monroe, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Swimming pool
• Room service
• Family rooms
• Express check-in/check-out
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Shared lounge/TV area
• Salt-water pool
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Queen Room with Two Queen Beds and Sofa Bed

  The family room offers a tea and coffee maker. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom

• King Room - Disability Access

  The double room features a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom

• King Room with Sofa Bed - Non Smoking

  The triple room offers a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom

• King Suite with Sofa Bed - Non Smoking

  The suite offers a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom

• King Suite with Sofa Bed and Spa Bath - Non Smoking

  The suite features a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom

• Queen Room with Two Queen Beds

  The family room offers a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom

Guest Reviews

• Travel694028 (10/5): Great place - The hotel was clean its a older hotel so it was a little musty. But it was very clean and t he staff were amazing. I would definitely stay here again. Mariah was wonderful she was very helpful.
• Larry (1/5): Due to the extremely poor quality matress, the stay was very unpleasant! - Good location… Worst matress we ever slept on, still having aches from it. Need to replace!
• debbieeU946PC (10/5): Awesome - Very clean and an awesome breakfast!!! And Jamie Owen was great helping me!!!
• richarddS7186VS (10/5): Best worst case scenario. - The wife and I had a horrible experience with a Budget rental truck and had to stay extra days at the hotel. The staff were amazing and compassionate. Nichole and Kayla made sure that we had everything we needed for our room. Jamie Owen was on point with everything in the morning routine. These wonderful people were understanding of our situation and did everything to make it better.
• Kylie (1/5): Awful - Nothing They moved us the the nasty quality inn. I paid for a suite at the BW but I was charged the same amount for a double at Quality Inn. It was dirty and stinky. I was not given the option to cancel and book elsewhere
• Kreastashia (10/5): - Quite Pool not clean
• Jerry (10/5): -
• patricesF5445TR (10/5): Wonderful Stay - wheni walked in the enviroment was so inviting clean, smelled fresh and the staff where nice and welcoming and the breakfast was really good i like the variety foods
• michaeldZ7881CM (10/5): Great service - Service there was excellent! More hotels need someone one like Triveni!
• Michael (7/5): Nice place to stay. - Great breakfast and comfortable room. Nothing
• Z1647XUbeatricea (10/5): Very positive stay - The location was great right of I-20. The room was clean and price was comfortable. The breakfast area was clean and lots of variety of food to choose from. The staff Jamie and Mariah were very helpful and made our stay great. Looking forward to returning.
• K620RDdanielm (10/5): A surprise gift after an accident! - I was blessed to stay here at the Best Western in West Monroe, Louisiana. After having an accident on I-20, and needing truck repairs, I had an extended stay here. The staff was spectacular! Nicole kept my room spotless and supplied with towels. The breakfast was very good, and never empty. Thanks, Jamie! The crew behind the desk, including Tash, Tri, Jamie and Sijan, were always pleasant and helpful. I'll be going back to pick up my truck soon, and you know I'll be staying here!
• heatherbX4300AQ (10/5): Amazing stay - We really enjoyed our stay. The room was amazing. It had plenty of places to set down. The bed was so comfy. And the housekeeper Kayla C. did an amazing job cleaning the room. Would stay again.
• Hankins (9/5): Very clean property. The staff was wonderful. Breakfast was good. The beds weren’t really comfortable. - Very well maintained No elevators, beds not very comfortable.
• V7627RZjuliem (10/5): Third Visit to this Location! - We have stayed at this Best Western before, and came here again because of the service we have received in the past. This is no exception. Triveni checked us in quickly to the room that we asked for without hesitation. He was so kind and personable, which is what we've come to expect at this location. Our room is clean, the bed is comfortable, and everything is well stocked. We highly recommend this Best Western in West Monroe, LA!
• 717efrent (8/5): Good location. - Great location with all the restaurants around you and very clean rooms. Very helpful staff specially Triveni the receptionist.
• Travis (3/5): -
• Mary (8/5): It was fine. - Breakfast was satisfactory. Had to ask for toilet paper & Kleenex.
• 266philp (6/5): Older economy hotel - The hotels were extremely high priced and so accordingly this hotel was high compared to what is normal. This property is an older and well worn hotel but has fairly comfortable bedding. The staff was friendly and helpful and took their jobs seriously. Thanks to Kayla C. for a good job cleaning my room!
• Passport10340129682 (10/5): 100/10 - Best hotel ever!!!!! Awesome water pressure, and the best service you can find!! Vin from the front desk and Jamie at breakfast time were so incredibly helpful!! Will definitely come back here next time I come to west Monroe!
• christopherpC8130FW (10/5): . - It’s probably the best motel hotel in Monroe. The whole experience is 5 star as soon as you walk in the lobby, the rooms are clean smell great and beds are comfy shower is impeccable. But the receptionist Sitashma made me never want to book anywhere else again. Not only beautiful and courteous but her willingness to help as well as customer service is what sealed the deal.
• crenois77 (10/5): Its was a great quick sleep - Very clean and very good service! Love the ceiling fan in the room. No complaints for a quick sleep and very quiet!
• tonybN5497PV (10/5): Not bad. - Friendly service. Breakfast was good. Really convenient location. I enjoyed the swimming pool. Gives you value for your money.
• Genli8 (8/5): Good place to stay - Clean with great service. Friendly staff, good breakfast. Pleased with stay.
• rmh0719 (6/5): Clean but older - This was a “stay to play” for volleyball and the better reviewed option. I did not realize this was a “doors on the outside” hotel until I read another review so wanted to share that as well. The location to the sports complex was close and easy to get to. It was also located close to a lot of stores and food options. For the price that was charged, it was overpriced (but compared to a friend’s hotel who paid more.. we definitely got the better hotel). The room was very large, the bathroom was tiny. I’m small and could barely turn around in it. The room was clean and looked nice upon arrival. It was a little worn down but the decor and room appeared to be updated. The linens definitely need to be replaced (worn out sheets, towels were dingy). The breakfast was nice to have and available early for our early starts so that was appreciated. If I was given the option again, I’d be fine staying there again but i just wanted to take the time to give an honest review so expectations are realistic.
• Kelly (10/5): Great place hope to stay again soon! - The breakfast was great and the attendant Jamie was so kind and helpful!! Really enjoyed everything! Marcus the maintenance guy was very friendly and kept the place looking nice!! The guy at the front desk Siam was very helpful and kind and check in was easy and prices are great!!! 10/10 Carts to get belongings to rooms!
• Carson (10/5): - Location Price
• Meranda (8/5): - The staff was very friendly and prompt. We love the ceiling fan.
• anitap228 (8/5): Hotel was fine. - The room was comfortable and clean, staff was friendly. Hotel was safe in a kind of run down area. Better get to breakfast before 8:45AM because at 9AM looks like breakfast never happened.
• Carson (10/5): -
• capw2026 (10/5): Hospitality (Nicole) made my Stay a much better experience!! - Upon arrival, The Housekeeper (Nicole) went above and beyond measure to make sure that we were well taken care of; I really Appreciate her customer service & Excellence!!!!
• ronaldrS2552DA (8/5): Good place to recharge - The location is good. It’s in the central part of west Monroe so all of the food chains and stores are in the area. The interstate is close so it’s easy to jump on and move around. The mall isn’t far and the paper mill plant is right up the road. They have breakfast in the morning which is decent enough to get you going. Moriah worked it the mornings I stayed and helped me if I needed something. Working as hard as I did meant I had to take a lot of showers. Nicole who works in staff would ask me if I needed extra things, and would have them in my room whenever I got back. Overall a good experience
• Johnson (10/5): -
• G8035KIralphk (10/5): Friendly, Clean and Comfortable. - Great location. Just far enough away from the city center. Although the facility is older, the room was very clean, and all of the amenities were in good working order. The front desk staff was very friendly and helpful. The ladies in housekeeping were personable and cheerful, especially Ms. Ronnie Osborne, who serviced our room.
• Carson (10/5): - Nicole from housekeeping was extremely helpful during our stay!
• Rhonda Runnels (10/5): -
• Victoria (9/5): -
• 680paxtonb (10/5): Nice hotel - Nice hotel for the most part just like elanything else tho not perfect are things that could be better but they seem to be working everyday to improve breakfast is definitely a plus it’s always very well set and hot they have about everything you would expect for a hotel everyone is very friendly and ready to help if you need anything they r there so no complaints from me thus far got about a month or 2 left here so I’ll definitely will be keeping posted if there is any issues bc I no from my point of someone who basically lives in a hotel with work nobody likes paying a lot of money when ur already away from home and it not be comfortable or convenient for u or not properly managed anyway like I said so far no complaints as far as the rooms they r clean and well managed by Ms.Nicole and Ms Jamie who is over the breakfast witch is always very well prepared as well 👍
• regmonc (8/5): Great place if you need to stay a couple nights in West Monroe! - We were in town for some baseball games and needed a room for a couple of nights. Was a little hesitant to book at first as we usually avoid hotels where you enter rooms from outside. We were pleasantly surprised at how nice the rooms were and especially pleased with the breakfast. Mariah did a great job of keeping the area organized and most importantly the coffee flowing!!
• Ashley (6/5): -
• mimibT4786NR (10/5): Shout out to Nichole. - Nichole “our lady” was wonderful. She asked if we needed anything and within minutes we had the towels we asked for. A very sweet person.
• Sierra (10/5): -
• Jeremy (7/5): -
• brandyp268 (10/5): The staff is wonderful - I go to this location often do to business Ronnie Osborne has made my stay at location so much better; from giving advice on local eateries, to making sure my room clean and stocked i can't say enough about her! Such an amazing job!
• Twanna (3/5): - Enjoyed the jacuzzi room. Rather nice but needs a little tlc. The staff the next day lied and stated the room was in shambles and I know for a fact it wasn't. They really tried to get me for $150 cleaning fee. Please take pictures of your stay if you're using the jaccuzi room.
• Brittanie (10/5): -
• Christine (3/5): -
• Arnold (9/5): -
• Andrew (10/5): -
• Jeremy (1/5): Disappointed - The place was so stinky and the receptionist could not find our reservation. We wound up leaving with a refund.
• Q9383UUlindar (10/5): Good stay, will return - The breakfast was great, sausage and eggs, and community coffee was a nice surprise. The rooms were spacious and very clean. Everything worked correctly, cable tv. The pool looked great, will return and swim in the summer. Very close to restaurants, fast food, and interstate. Customer service was nice, and it was quiet. Will return.
• Raven (10/5): -
• Tim (7/5): - The big tub in the one room That none of the other rooms had a tub and only a shower, I have a partner that can’t stand in showers so if the one room isn’t available we can’t stay there
• Herman (8/5): It was great - The staff was friendly and helpful. Rooms were clean and the property was nice. I will use this hotel whenever I go to Louisiana again.
• jessicasF7305PH (10/5): Great family stay - Great breakfast, very attentive staff, all around happy environment. Very likable and respectful we had a great time. We will definitely be returning
• Frederick (9/5): -
• patriciakZ7811JD (8/5): A little hard to find. - The motel was a little hard to find. But once we were registered, we went to bed and slept well. It is not fancy at all but appeared to be clean.
• M4566SWdaleg (10/5): Great place to stay - Clean, polite, comfortable, and very friendly. We stayed one night on a road trip. The staff was very helpful. Everything worked. The room was clean. The breakfast was good, especially the eggs and sausage.
• 501rexd (10/5): The best place to stay in Monroe !!!!!!!!! - This has to be the very best motel that I have stayed at in a very very long time. The room was very clean and spacious. The walk in shower with a rain shower head was amazing. And lastly, but not the least, the breakfast was very very good and Jamie who prepared it was super nice. All of the staff was great. 5 STARS *********
• ronnie (8/5): Will stay again - The staff was great.
• Talisa (8/5): Overall good stay and very convenient - It was close to highway , very convenient The towels were hard and water was brown
• Darrell (7/5): -
• Laura (7/5): -
• britneya618 (10/5): Wonderful Staff - My grandmother, I and my husband stayed for four days. Everyone there was very nice and the housekeeper Nicole went above and beyond for my grandmother getting her an extra mattress and even trying to get the closed captioning to work on her TV. We appreciate everything during our stay. We will definitely be back when visiting family again.
• Crabtree (6/5): - It was a hurried trip, my husband's mother died. We drove down from Nashville, TN The room was really nice,we really liked the new shower. The construction
• Barbara (6/5): For the price there was room for improvement. - Good The pull out sofa bed was not suitable for sleeping. The was old and torn.
• sheila (5/5): -
• Reed (8/5): -
• Brandi (10/5): - Clean
• Katherine (6/5): Probably don't recommend - The carpet in the room was very dirty. You could feel that it was grimy. The sofa bed mattress was essentially a sheet over the springs.
• William (5/5): -
• López (10/5): - El cuarto cómodo y amplio la piscina excelente el desayuno El agua sería muy buena k limpien el agua es malisiima cuando te bañas deja muy mal olor
• X7224OOashleyd (10/5): Quite, Clean, and Friendly Hotel - Comfortable beds and clean showers, friendly room service and front desk. My room service lady ( Nicole ) was very friendly and made sure I had everything I needed for my family, such as towels and clean bed sheets. Very quiet and tidied up place.
• Laura (10/5): -
• Theresa (8/5): -
• Jaunell (10/5): Pit Stop - Pit stop before Dallas but had a great stay
• Islandgirl53 (4/5): Beware! - Do yourself a favor and DON’T stay here! Very disappointed, especially since this got a Trip Advisor choice award . Front desk was helpful, the location is good, quiet, and there are restaurants within walking distance. That’s the good stuff. The mattress was terrible, it had a sink hole in the middle. The pillows are mush, the sheets are thin, towels aren’t much better. The toilet paper holder is behind the toilet so it’s awkward reaching for it. The room is dingy, there was a dead cricket in the bathroom and the breakfast is terrible, The coffee was tasteless. We ended up going to a coffee house to get a good cup of java. I know you get what you pay for, our room was less than $100 but they need to invest in updating with some paint, get better quality bath linens and make sure there’s no dead bugs around.
• Cathy (2/5): - Hotel was under some type of construction, hard to get to, no elevators…we were just passing thru and doubt if we will ever stop in WM ever again. Very limited amenities.
• Chet (10/5): - Clean
• Ken (10/5): Enjoyed the stay over, would do again if back in the area - Location, comfortability, cleanness, shower, parking. All was good
• Jacquis (10/5): - Overnight guy was great
• Dawn (8/5): - Hotel was close to family we were visiting. We rested well.
• Joyce (10/5): - The building was very convenient to the interstate for which I traveled.The staff were very polite and helpful. Breakfast was great! I will definitely stay there again.
• Ilasheika (10/5): -
• Brautigam (8/5): -
• Annie (4/5): - We had a king suite. The pullout bed had a very thin mattress. Called front desk for sheets and blanket and he had a bit of attitude and asked me to come get it myself. The AC was not keeping up. The ceiling fan did not work. We were so hot. The water was a light brown colour. Pool guy did a good job keeping the pool clean. The lady did a good job with breakfast.
• David (10/5): - Have stayed there several times and will contine to do so when I am in the area.
• James (10/5): -
• Lorraine (8/5): -
• Andrew (10/5): - The property was clean but very old
• Lissa (6/5): - It was quiet and I slept comfortably, but the property is old and needs to be updated.
• Lissa (8/5): - The property is old and needs to be updated. It was quiet, and I slept comfortably.
• Cheryl (1/5): Did not stay - Cancelled the reservation for the room because the room smelled moldy, musty and gross. The carpet was torn near the entry to the room and had not been repaired correctly. Having severe allergies, could not stay.
• Homer (10/5): - Great place to stay.
• London (7/5): Over all a great location - The water was brown. The television set kept blinking out.
• Laura (10/5): -
• Kanikka (10/5): -
• Robert (2/5): - I found a bed bug in my bed. I took pictures and even a video. When I reported it to the front desk she told me she’d have to contact the manager and pest control before she could give me anything. I let her know I wasn’t asking for anything I was just reporting the bugs. No idea if they ever did anything about it. I was not contacted by management for the pictures or more information. Very disappointing.
• James (7/5): Good -
• Judd (2/5): - So we had a clogged toilet and I asked for a plunger for the night shift and never got it so I can plunge it out before we checked out the next day and they came back and made the excuse that there was a strong smell of odor coming from our room which I know is a lie and we don't smoke or anything like that so I lost my $150 deposit on top of my key cash that drained whenever the deposit was supposed to come out of the key cash but no it didn't and I'm Highly confused about the whole situation. And I seen it's under New Management so I'm not sure if they're the same people that own Wingate and it's aggravating on how they say that when I know it's not true and they're just upset that we use key cash and not that but they sure did hold my $150 deposit. I will never again stay there and I would like to give my money back so I'm making a dispute about this.

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