City Lodge Hotel Umhlanga Ridge

Location: 2 Palm Boulevard, Umhlanga Ridge, Durban, za

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Car hire
• Shared lounge/TV area
• Shuttle service (additional charge)
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Key card access
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room - Non-Smoking

  The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Key card access
  • Carbon monoxide detector

• Double Room - Disability Access

  The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Key card access
  • Carbon monoxide detector

• Twin Room - Non-Smoking

  Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Key card access
  • Carbon monoxide detector

• Double Room - Smoking

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Key card access
  • Carbon monoxide detector

• Twin Room - Smoking

  Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Suping (7/5): -
• Miss. Dana (10/5): -
• Charity (10/5): -
• Peter (9/5): Excellent - Convenience, close to Mall Na
• Mutua (10/5): -
• Thandeka (10/5): Amazing customer service from the front desk and great location - Location and service Nothing
• Kusotera (8/5): A great day - Conveniently located next to the mall The corridors had quite a bit of echoes, and so noise from the passageway was easily heard in the rooms
• Snoxolo (10/5): -
• brenda (9/5): VERY PLEASANT STAY - EXCELLENT BREAKFAST. CLEAN FACILITIES AND EXCELLENT LOCATION AND VERY GOOD VALUE FOR MONEY.
• Sara (10/5): - Tudo. Pessoal acolhedor, hotel limpo, pequeno almoço agradavel O hotel poderia dispor de uma recolha e ir deixar os clientes no aeroporto
• MEL (10/5): very comfordable - Very clean and great staff nothing
• Sameer (10/5): - Nice property. Very convenient I think it should be better priced
• Aiyub (10/5): Try it you won’t regret it -
• Jeanetta (10/5): - It is a sage location with very friendly staff.
• Cheryl (9/5): -
• Charity (10/5): -
• Lawrence (8/5): - Breakfast was nice they had to tie the iron to the board and it kind of made it a bit hard to iron
• Shanice (7/5): -
• Khoza (10/5): -
• Jaroslav (9/5): -
• Pitso (10/5): -
• Naresh Veerni (7/5): -
• Annelize (10/5): -
• Maryke (8/5): -
• DANIEL (9/5): - Clean rooms Na
• Mutua (10/5): -
• Uzeir Afzal (10/5): -
• Karabo (9/5): It was good and comfortable - The rooms were beautiful, particularly the bathroom finishes. The hotel seems recently renovated and as the facilities were still new and I love that they have various charging facilities including a USB-C slot on the wall. The breakfast has a lot of variety. The staff were helpful and friendly. The elevator was not cleaned, the Wi-Fi was slow most days. The bed was generally low and small for my requirements. Having a toilet brush can really assist as you do not have to wait for house-keeping to clean the toilet area.
• Didier (6/5): Great location and friendly stafd - Excellent location with shopping mall next to the hotel No ironing facilities in room
• Everard Paul (7/5): -
• Dreshnee (5/5): -
• Happson (8/5): Good - Location is great The brakfaast
• Kagiso (10/5): - The location, the hotel look and feel. I loved the olive green theme in the rooms. Loved the capsule wardrobe and the breakfast varieties suited everyone's needs. It shows that the hotel was recently renovated and some small details were left unattended. For example, the showers seals were not done correctly and as such after a shower, there would be a paddle of water on the bathroom floor. The hotel manager must ensure that all the finishing touches are done perfectly I also didn't like that I asked for two single beds in one of the rooms and instead was given a queen bed with a side sliding bed. The room was for me and my 16 years old son, and the side bed didn't work. He ended up sleeping on the chair which was uncomfortable, luckily we were only there for one night. Next time please do better.
• Latomi fleur rosine (9/5): - Ok
• Mosa (8/5): Beautiful rooms - The rooms are beautiful, clean and comfortable. The location is the best because it's a walking distance to the Mall. When we arrived the bar fridge did not have welcoming drinks.
• Mokone (8/5): - The location and breakfast were good plus friendly stuff The cleaning staff did not do their job well, they just made up the beds and changed towels.
• Hajra (9/5): - ⭐⭐⭐⭐⭐ Clean, comfy rooms with noticeable improvements since my last stay. The recent renovations were really well done and made the hotel feel fresh and modern. Staff were friendly, welcoming, and always happy to help. Overall, a very pleasant stay and I’d happily retur
• Lora-kay (10/5): I had a great time - Close to everything Microwave
• Lora-kay (9/5): Had a good time - Staff Clean
• Nkosinomusa (8/5): -
• Mathapelo (9/5): - Loved almost everything specially the breakfast👌and the location is very convenient. The staff is doing an amazing job Quiet noisey, one morning we were woken up by a drunk guy arguing with staff.
• Aisha (7/5): - The rooms are recently upgraded and looks good As a person who eats halaal food its difficult to have ypur meals with ur family together.You can purchase food but u not allowed to eat at the pool area, u hav to eat in the hotel rooms This is uncomfortable as we traveled in a large group an wanted to.eat as a family at the hotel whilst the kids played at the pool This needs to be looked into as all guests should be prioritized I made a booking for 8 rooms for 3 nights This was dissapointing
• Velia (6/5): - Staff member at the reception Luyanda is the guy who made my stay enjoyable always making sure I am well settled Rooms are small beds especially the two single bed room No enough space Attitude if kitchen staff
• Adnan (10/5): - Location N/A
• Mchunu (8/5): -
• Beharie (10/5): -
• Rob (10/5): A very good stay and room very comfortable - The Breakfast was excellent and enjoyable Nothing to complain about
• Myeni (10/5): -
• Theo (10/5): -
• Masego (10/5): Happy - The property is very clean and convenient to other establishments. The staff were super friendly 😁 The lifts if they could add another one
• Ammarah (8/5): - Very convenient location, neat and comfortable. The confusion in getting a hold of reception but no one answered the WhatsApp line
• Sandile (10/5): I like the hotel a lot. It’s a walking distance to the mall. Their meals are great although I was not happy with the bre - Rooms with bar fridge Breakfast was not at the usual level
• Zintle (9/5): -
• Zamagugu (9/5): Friendly staff and good food - Location No room service and no landlines (Whatsapp line only)
• Bongani Eugene (9/5): My stay was exceptional - Excellent The facility is perfect
• Mrs Madlala (8/5): Lovely stay near gateway - I was attracted by the colours and design, and was really impressed when we got to the room. The decor is really pretty. The staff was also friendly, especially the ones that help with breakfast serving. I really liked the facilities. As much as it is a green idea to have purified water by reception, it's quite far for guests to have to fetch water because we are mostly tired when we check-in. We'd left a note that’s like a "do not disturb" sign, can't remember if it had the same words, because the room didn't need cleaning on our first day there, yet we got a letter stating they couldn't clean the room and they tried reaching us, so I'm note sure what the purpose of those notes is.
• Shaun (10/5): -
• Neshar (6/5): - Location, comfortable and easy access for my kids. Staff helpfulness There was a party, a fight and so much noise in the next unit amd we were up from 3am till around 6am , security was truly useless and even got intimidated by the unruly group of men amd women jm the unit. No one could help amd we were left to stomach all this The words experience ever
• Sixolile (7/5): -
• Phihlela (10/5): -
• Valli (10/5): -
• Lasean (6/5): -
• Sibongiseni (10/5): -
• Siyathokoza (10/5): Amazing,next time I will stay more days - I just want to say thank you to the City Lodge Umhlanga Ridge,I had an amazing Christmas ,I can’t fault them,everything was perfect,the beautiful bedroom decor,comfy bed,from the reception staff were amazing,the restaurant staff were very attentive to everything,overall the hotel staff were amazing , I will definitely be coming back soon. Nothing,everything was perfect
• P. MAYS (10/5): City Loge Umhlanga, simply the best - The modern design, the friendly staffs, and the location is worth your millions ;) I dis not like the fact that, I paid less for such a beautiful place
• Pumzile (10/5): -
• Felicia (8/5): - Staff and location were superb. Luyanda’s hospitality on my arrival, stood out. I didn’t like this ultra modern open closet look
• Lebohang (8/5): We had a fabulous stay - Neatness
• Felicity (8/5): -
• Elsie (10/5): - Neat and spotless accommodation, staff is friendly and welcoming
• Ebrahim (10/5): - The room decor and color was modern and comfortable The warm hospitality in terms of my birthday was greatly appreciated Nothing
• Candice (9/5): Simply wonderful. - Wow. What a stunning revamp. We had a room with balcony facing the mall. The room is beautiful. The breakfast buffet was great! The staff were simply wonderful and accommodating. Very convenient location. Real value for money.
• Mall (8/5): - The cleanliness, the closet, the location convenience
• Sandile (10/5): I always enjoy my stay at CLHG. I also like the gym - It’s close to the mall. My room had a bar fridge. It’s clean
• Live (9/5): -
• Someia (10/5): Foi boa , - A localizacao,e o hotel agora com novo look Os hospedes a fazerem barulho nos corredores ao longo da noite
• TSHIDISO (7/5): - Stuff Room above the kitchen was noisy
• yumna (10/5): -
• Precious (10/5): - Everything, the food was good, the aesthetic, plus the reception ladies were super friendly they gave is a room next to a pool☺Which was super dope! That one serurity that is on duty during night shift made us feel so uncomfortable, the fact we were females and he was a male and made some uncomfortable comments and was very mean! We were guests and the tone he used was not good at all!
• Francois (8/5): -
• Zamalotshwa (7/5): - Professionalism of the staff and convenience in terms of location was great. Cleanliness of the tableware could be better. Bed and toilet creaked when in use.
• Lamula (10/5): -
• Vanessa (8/5): Good location, nice rooms - Good location, friendly staff The food was not that great
• Lin (10/5): -
• Quintin (7/5): -
• Nkosinomusa (8/5): Good location and very comfortable - Everything Nothing
• Lethabo (9/5): -
• Marc (7/5): - Location and friendly staff Below average breakfast
• Lin (10/5): -
• Lin (10/5): - Amazing staff, friendly, efficient and caring. Very safe environment for solo women travellers.
• Annelize (10/5): -
• Vamumusa (9/5): -
• Samantha (9/5): -
• Noluthando (10/5): -
• Mohammed (10/5): -
• Smith (10/5): -
• Karrin (8/5): Great room and price! - The room was lovely The location for my taste was not lovely. Food quality was standard hotel sub par.
• Vuyiseka Precious (1/5): -
• Bruno (10/5): -
• Ian Gardner (9/5): -

Photos