The Chocolate Box Hotel

Location: 2 Westcliff Road, Bournemouth, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Karaoke
• Non-smoking throughout
• Cashless payment available
• Free wired internet
• Tennis lessons on site
• Offsite parking discounted rates available
• Internet access
• Golf cart
• Fishing nearby

Rooms Available

• House, Ensuite, City View (maisonette)

  1 King Bed and 2 Twin Beds OR 2 King Beds

  97-sq-foot room, deck/patio with city views

  
  

  Layout - 2 bedrooms and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Memory foam bed, premium bedding, and bed sheets

  Bathroom - 2.0 bathrooms, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and wardrobe or closet

  Comfort - Heating and fan

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Fan
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Shampoo
  • Premium bedding
  • Separate dining area
  • Free WiFi
  • Memory foam mattress
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Deck or patio

• Deluxe Suite, Ensuite

  1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

  Layout - Bedroom

  Internet - Free WiFi

  Food & Drink - Coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, a hair dryer, and towels

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Free WiFi
  • Bedsheets provided
  • No housekeeping

• Comfort Double Room, Ensuite, Garden View

  1 Queen Bed

  Overlooking the garden

  
  

  Layout - Bedroom

  Internet - WiFi

  Food & Drink - Coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, a hair dryer, and towels

  Practical - Desk

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Desk
  • Private bathroom
  • Bedsheets provided
  • No housekeeping

• Deluxe Triple Room

  The triple room offers a tea and coffee maker and a carpeted floor, as well as a private bathroom boasting a hairdryer. The triple room features heating. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper
  • Sofa bed

• Vacation Home

  Boasting a private entrance, this holiday home also comes with 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which features a refrigerator, a dishwasher, kitchenware and an oven. This holiday home has a tea and coffee maker, a dining area, a flat-screen TV and a patio. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap

• Deluxe Double Room

  This double room has a tea/coffee making facilities. The room can be made into a twin room upon request.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

• Double Room with Private External Bathroom

  This small double room features a tea/coffee maker and electric kettle. It has a private bathroom located outside of the room.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper

• Small Double Room

  This double room features a private bathroom, a tea and coffee maker and garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper

• Standard Twin Room with Garden View

  This standard twin room has a electric kettle, tea/coffee maker and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper

• Single Room with Shower

  The single room features a tea and coffee maker, a carpeted floor, as well as a private bathroom boasting a hairdryer. The single room provides heating. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Heating
  • Linen
  • Toilet paper

Guest Reviews

• Dawn (9/5): Excellent - I would definitely go back and would recommend - Lovely well kept, beautifully clean, great location and off road parking It states 14.00 check in but the codes for the doors hadn’t been sent over after we arrived and called the number - this was resumed within a few minutes
• Paul (10/5): Excellent - Excellent location, very clean. Very helpful lady on the phone. Very good accommodation Nothing
• Gallagher (8/5): - The room was clean and the bed was comfortable but the pillows were little hard No breakfast available on the premises or even staff presence all the time
• julie (9/5): Great location, clean and tidy for short stay - Great location for the BIC Fresh tidy room, comfortable with easy access and parking. Room just very small, which for one or two nights is good, just not for longer.
• Lauren (8/5): Very clean, comfortable, and convenient - Clean, easy access, comfortable beds N/a
• Clive (4/5): - Location and thats it How lng have u got
• mags (6/5): Not great - Room was nice Prior to trip we recieved an email to state that they were short staffed & therefore would only clean the rooms every 4th day (replenishing tea/coffee & emptying the bin) which wasnt really a problem..but on the 4th day rooms were not cleaned,bins not emptied,towels not changed... there was no staff to aquire clean towels or toilet paper from, not bins to empty our room bin into etc..nice room but such a pity about the rest....
• Anthony (8/5): - Beds very comfy, location good, The shower was way too hot and I couldn't turn it down scolding.
• Laura (9/5): A great hotel for a break with friends, central location, really clean and all you need. - Great hotel, really great location, helpful parking, easy to access, great space for the room and completely clean and tidy. Whilst it didn't affect us, there wasn't breakfast available.
• Felix (10/5): -
• Wilde (8/5): Bournemouth overnight stay - Room was very nice, comfortable, and had everything required. It would have been good to see someone just to say hello. I did'nt bump into anyone not even a guest. Someone had been sick outside the front entrance on the Friday night. Coming out to it on Saturday morning was disappointing. I did leave between 7 and 7.30 am so I wasn't expecting it to have been cleaned up.
• Eddiees (8/5): -
• MARC (10/5): -
• Valentina (8/5): -
• Yo (10/5): BIC 至近 綺麗 - BIC至近 綺麗 なし
• Sharin (10/5): Lovely, warm, comfortable stay, great location! - Easy access with simple instructions, great central location, warm and very comfortable
• Taylor (10/5): amazing - so clean, such close proximity to the beach and town and a lovely place to stay. Would 100% reccomend nothing
• Wendy (9/5): - It was quiet, convenient, had air conditioning a bonus in this heat. White lines in car park need repainting as one car did not park correctly thus putting others out of sink.
• Robyn (7/5): Should probably be priced closer to £100 for what you get. Close to beach is a bonus - Bed was comfy, air con was good The shower wasn’t great, took 5 mins for the hot water to come through
• Michelle (6/5): - The property was clean and tidy Park was awful, blocked in by another car who also damaged our car. No curtains in the room when we arrived, they were eventually put in and way to small for the window so all the natural light was coming in at 5am this morning, not a nice wake up call The shower was whether scalding hot or freezing cold and very small the sink had lots of airlocks in it.
• Cllr (6/5): Pleasant hotel and very convenient for the conference centre, but not as good as it used to be - The hotel sent access details in advance and it was easy to find our room. The beds were comfortable and the bathroom was a reasonable size. We were able to leave our luggage in the room until late afternoon on the day we left I didn't realise the hotel had stopped doing breakfast. There were rarely any staff on site, although they could be contacted by text. Although I'd requested a twin room it was still made up as a double when my daughter arrived, but was changed by the evening
• Hans (7/5): Prima - Locatie prima. De verduistering van het raam, er kwam veel daglicht in de zomer binnen.
• Emily (10/5): -
• Mark (5/5): Clean, comfortable but disappointed by the lack of hotel facilities - Room-only provided. Great location very near the beach (300m), clean and comfortable. On booking.com the Property Facilities list Superb Breakfast and Tennis Court. Neither are provided as there is no restaurant and barely space outside to swing a cat so our tennis racquets didn’t get any use. The sign-post outside the property still says Boutique B&B, but they really should change it, as it is Room-only board in a great location for the beach, but the property facilities (ie of the property, not in the town) listed should be updated.
• Claire (10/5): Great location lovely place - Great location and the bonus of being able to park. Air con in the room was a great bonus. The mattress wasn’t the most comfortable but guess that could be a personal choice.
• Satyajit (6/5): 5 minute walk to the beach - Location of the hotel was within walking distance to the beach. Sink and toilet water was going really slow.shower water temperature was boiling hot could not be adjusted.
• Sukhi (5/5): Great location unfortunately no welcoming or hospitality. - Great location. Very clean. No one to contact like reception. Or no one that greeted customers.
• Alan (3/5): - Location. Rooms were cold, especially the bathroom as the radiator didn't work properly. Despite an apparent pump and following the instructions the shower was a trickle. Bathroom not an ensuite and instead we had to walk across the hall. Decor throughout was dated and worn out. Ceilings and bathroom door are very low, not suitable for someone my height. Wardrobe in poor condition. Bedroom very small as well, not suitable for two people sharing.
• Catherine (7/5): Comfortable, convenient - Love the location and ease of check in Facilities are now at bare minimum - been staying here for many years and it has gradually reduced in nice touches over the years
• lisa (8/5): Nice hotel - Very tidy and comfortable room Location
• Elizabeth (10/5): Relaxing overnight stay at The Chocolate Box - We received a very friendly greeting on arrival and were shown to our room. We had everything we needed, plenty of tea and coffee supplies after our long journey. The shower worked well and the bed was very comfortable. The location is great, very close to the BIC which we were going to in the evening for a show; it only took us a couple of minutes walk, so was perfect. Everything was fine.
• Maureen (7/5): Was fine for one night but would have liked chocolates!!! - Spotlessly clean and nice comfy beds and not a bad size room and nice and quiet. Good location to BIC, just a five minute walk. Had parking. Apart from seeing someone for half a minute on arrival didn’t see anyone else. Couldn’t get shower working to a bearable heat and no one there to ask so had to go without. Thought we were getting chocolates in room and not a sign of one. Would have been nice to have breakfast.
• Janet (8/5): -
• Jill (7/5): Great for what we needed especially free parking although very limited space - Clean. Convenient location Nothing
• Anthony (7/5): -
• Christine (7/5): Ok. Having seen some reviews had my concerns re this property and considered not going. All ok but would not go back. No - The cleanliness of room and the location. I called as no heating and couldn’t get aircon to work. Lady explained how it worked over phone. Later called to property to check everything ok No staff on premises. No lock on door. Small room. Freezing cold initially in room
• Howard (9/5): - No keys required just used code locks. Clean and tidy
• Victor (10/5): -
• Neil (4/5): - Location. That's about it really Very dated. Tiny bathroom, couldn't open the windows, let alone we couldn't even look out of them. Its a guesthouse, and not a bad one at that, but it is in no way a boutique Hotel
• Carl (6/5): Overpriced for a self service hotel - Near to Conference Centre Could not check in to leave my bag until 2pm as this place has zero staff
• Charlotte Louise (10/5): Good location and value - Great location really close to Bournemouth international centre Room was compact but had everything needed
• Courtney (3/5): Wouldn’t stay again - Ideal location Paid £60 on a deal from £100. Would have not been happy paying £100. Bathroom not attached to room. No staff about. Had to call because our pin didn’t work. Poor shower. No water the next morning tried calling texting no reply. Room very small
• Georgina (10/5): Recommended! - Nice, clean, comfy room. Lots of side space and good amount of hangers. Toiletries in bathroom, nice hot shower. Brilliant location. Nice to have free parking (6 spaces/12 rooms). Easy check in process. Twin room accommodated rather than double. It would be nicer to have more plugs by the bed heads at mid height rather than on the floor, room 2.
• Gemw94 (5/5): Did the job - - Easy check in - Very clean and comfy beds, pillows. - Options for heating or air con - Zero staff presence, building isn't manned overnight if at all. - someone tried my door handles several times at 4am. No bolt lock or contact to report concerns to. Far from ideal as solo female guests. - Smell of Cannabis on the second floor - Continuous repetitive automated emails from the second of booking - I wouldnt describe this as a hotel or b&b.. more a temporary accommodation holding? - Someone's post at the front door..
• nicola (7/5): Good - Great location. Very Clean. Needs a chair in room. And although it was very clean it needed a window Open to air.
• Carolyn (9/5): Perfect, value for money and right by the BIC - So convenient, location wise, beds were amazingly comfortable and bedding great quality. Bathroom clean with soft towels, hand and shower wash. Tea and coffee in room. Excellent value for money. Gaining entry was quite tricky, didn’t realise the pin would be in an additional email, my error. Otherwise was all brilliant!
• Kirsty (7/5): Basic but clean, in good location to the town and the BIC centre - Entrance code sent via SMS on day of arrival. Code works when it’s the arrival time and not before. It lets you in to the main property and same code to the room. Room was comfortable, beds very comfy. Bathroom was ok - but shower had zero pressure, but was hot, eventually. Room was lovely and warm. Location was good. Didn’t see any staff. Shower pressure.
• Angus (6/5): - Fantastic location and parking onsite
• Mayara (10/5): Muito boa - Foi excelente, tudo me agradou, são muito gentis
• Robin (9/5): - Very helpful friendly staff
• Elif Merve (10/5): -
• Donna (9/5): Excellently - Extremely clean, warm & comfortable. The TV reception was poor ....not that it spoilt our stay!!
• Michelle (8/5): A nice get away with plenty of useful amenities close to the hotel. - The location was good very good for what we wanted. Parking was good. The room was very well cleaned. There was no staff available at all. The heating was a bit much for our liking. The bathroom was separate from the main room which was a bit of an inconvenience.
• Maryellen (9/5): great location very clean - clean close to town and beach easy access and good parking someone next door to our room kept slapping the wall with something from 7am
• Abbi (5/5): - Room was clean & tidy- and the bed was very comfortable & the lighting was lovely & the plugs were layed out well. They also let us park until the afternoon once we had checked out so that was really helpful. The pre communication over text/ email/ booking.com was good. There was no one around to contact/ there is no reception & when you try to call the number on booking.com or the signs outside, no one answers. And it took a few hours to get a text response. The rooms are very small.
• Hannah (6/5): - Bed comfy tea coffee etc. Very quiet Shower burnt my sons back 😪 unfortunately.
• Felicitas (8/5): Perfect for a short trip to the sea side - Very quiet, 5 minutes walk to the beach, very nice shower (very hot, good water pressure), clean towels and sheets, very comfy bed A little bit dated, but as it was 1 night only and very clean, I don’t think it’s a problem.
• Bolwell (6/5): - Comfortable bed and good selection of tea and coffee The booking system, I booked a room with on suite facilities but when we arrived we were given a room without an on suite! I eventually got through to the owner and complained she came to the hotel and I showed her my booking from the hotel which clearly showed double room with bath!! She said that was incorrect as no room had a bath! She apologised and we had a better room for no extra cost! The hotel is called the Chocolate box, with pictures and writing about chocolate on every wall, just a shame that no chocolates were left in the room, it would have been a very good touch!!
• Penny (2/5): Disappointed - Location Having no staff to service the room was not good considering we were the only guests for 2 nights and there was only 1 other couple for 1 night. We ran out of toilet paper, not enough milk left to make coffee each morning, had to use same towels for 3 nights . No discount offered for no service to rooms. Have been coming here for years but will now not return.
• De Blasio (7/5): - The property is in a very central location and well-connected, making it convenient for exploring the area. The room was fairly clean, and the bathroom, although not en-suite, was very large and clean. Overall, the property is recommended and ideal for a 3–5 day stay. There was an unpleasant smell coming from a small storage area in the room when it was opened.
• Alan (7/5): -
• Ine (1/5): - alles viel tegen Dit hotel werkt met een pincode die wij niet hebben ontvangen. Ik kreeg op geen enkele manier contact met het hotel en ik heb daarom een ander hotel moeten boeken. Dit hotel was al betaald en ik heb het nog steeds niet terugbetaald gekregen.
• Parul (5/5): Okay for one night stay - It was in a good location Very small room and bathroom was too small
• Elizabeth (8/5): -
• Mike (8/5): -
• Toni (5/5): - Ok room clean struggled to get in as key code entrance .. on one at property .. it’s ok clean room
• Matthew (8/5): - Great location for visiting Bournemouth. Shower was a little lacklustre, but it was clean.
• Terry (8/5): - Close to the best parts of town Parking was limited and tight for larger cars
• Yvonne (7/5): Sehr einfaches, günstiges Hotel an einer sehr gute Lage - Tolle Lage, nach vom Strand. Parkplatz beim Hotel Wir hatten 2 verschiedene Zimmer. Das erste hatte kein WC u Badezimmer im Zimmer, sondern im Gang. War nicht so sauber. Das 2e Zimmer war gut, Bafezimmer im Zimmer und tip top sauber. Es gibt kein Ansprechsperson vor Ort und die Emails wurden nicht beantwortet wenn wir eine Frage hatten/ oder eine Info wollten.
• Grant (8/5): -
• Brooke (8/5): - The location was good, and the room was neat and tidy. When you are called Hotel chocolate box but there are no chocolates in your room or anything, plenty of pictures around the hotel and facts but no real chocolate to be seen. And yes, it does state in a message that there will be chocolates as well as tea and coffee in your room.
• Pearson (10/5): -
• Ceri (8/5): Excellent location, everything you need for a short stay - Easy check in. Key coded rooms. Parking was a bit of a squeeze.
• Anne-Marie (7/5): - Stayed in Bournemouth for a Bank Holiday getaway. Spent time at the beach and dined at the local restaurants. N/A
• Beccy (8/5): Great location - Comfortable big bed Good towels Clean Excellent location Good access arrangements Good wifi Coffee facilities could have been better No staff seen at all
• Tracy (8/5): Simple access, nice room, would stay again. - I like access with a code. Room was decorated nicely. Amenities were good. I did see a stain on my duvet and there was some dust in the room
• Sally (8/5): Lovely, clean and comfortable hotel. - The room was clean and the bed very comfortable. A huge bonus having air con as it was very hot when we stayed. Plenty of tea/coffee available. Great location, short walk to centre, beach etc.
• Claire (8/5): -
• Pernilla (10/5): -
• Narcis (8/5): -
• Chris (8/5): Absolutely suited my requirements. Shane breakfast was not available, would gladly have paid for it. - Clean Location in relation to our need very good. Personal welcome.
• Suzanne (10/5): - Room was nice, all we needed. No chocolate. 😉
• Chris (8/5): -
• Ruslan (8/5): -
• Sara (8/5): -
• Emma (10/5): Great little hotel, perfect location. Extremely comfy. We will be back. - The twin room was perfect. Very clean. Shower amazing. Comfy beds. Amazing air conditioning. Location 5 mins from sea front. It was a bit odd having no reception desk. But the codes for the doors all worked so it was no big deal.
• Pamela (8/5): - Able to use car park before check in Had to move car by 1030am check out despite it then being empty
• Eduard (8/5): -
• Aigars (10/5): -
• Nicole (5/5): - Das Gästehaus bietet kein Frühstück an. Es war niemand anwesend. Man bekommt per SMS einen Zimmercode. Die Zimmer sind mit Teppichboden. Unser Zimmer hat ziemlich stark nach abgestandenem Wasser gerochen. Fenster konnten wir nicht öffnen, da wir im Erdgeschoss waren, mit angrenzendem Nachbarsgarten. Badezimmer sehr alt. Die Lage ist gut, nur ca.5 min. bis zum Strand.
• Adam (9/5): -
• Anastasia (9/5): -
• Gabriella (9/5): Really nice! - Nice little hotel, clean, comfortable, good location. We loved it! Will definitely be back. We liked everything
• Steve (8/5): -
• Michal (5/5): - Location Room 11 with a separate bathroom The bed is uncomfortable and noisy
• Jessie (8/5): -
• Katrina (8/5): -
• Cindy (8/5): Heerlijke kamer, centrale locatie. - Fijne ruime kamer, heerlijk groot bed. En parkeren voor de deur. Vanaf vroeg in de ochtend hoorde je al steeds deuren hard dichtvallen.
• Lloyd (8/5): - Old building but they have made the rooms very nice well furnished Clean and tidy nice bathroom and really comfortable bed .good location. Good comunicación No staff or breakfast
• Nikolaos (6/5): -

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