3100 Kulmhotel Gornergrat

Location: Gornergrat 3100m, Zermatt, VS, 3920, Zermatt, CH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free breakfast
• Free WiFi
• Terrace
• Garden
• Luggage storage
• Ski storage
• Elevator
• Gift shops or newsstand
• Shopping on site
• Hiking/biking trails nearby
• Ski storage
• Library
• Free breakfast
• Front desk (limited hours)
• Ski-in/ski-out access
• Mountain biking nearby
• Smoke-free property
• Tours/ticket assistance
• Downhill skiing on site
• Snowboarding on site
• Snowshoeing on site
• Sledding nearby
• Free buffet breakfast
• Wheelchair-accessible public washroom
• Wheelchair-accessible on-site restaurant

Rooms Available

• Junior Suite Monte Rosa with Matterhorn View

  1 King Bed

  323 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Desk and phone

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Junior Suite Matterhorn with Matterhorn View

  2 Twin Beds

  172 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Desk and phone

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Double Room with Monte Rosa View

  2 Twin Beds

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Desk and phone

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Double Room with Matterhorn View

  2 Twin Beds

  151 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Desk and phone

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Premium Suite

  1 King Bed

  Located on the top floor with mountains views

  
  

  Layout - Bedroom and living room

  Relax - Indoor private hot tub

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Desk and phone

  Comfort - Daily housekeeping and heating

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Alarm clock
  • Daily housekeeping
  • Free WiFi
  • Private spa tub
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - top floor

Guest Reviews

• Guide41625525075 (8/5): Altitude sickness is brutal…… - The journey to the hotel was via the Gornergrat Railway which was pretty hectic as it’s the railway skiers use to get to the top, stopping at lots of stations all the luggage storage was used for ski’s. The views from the train were amazing. The hotel was easy to access from the station with a lift to get you to reception. The reception area is small and un-manned from 5.30pm until 9am. Rooms are basic but clean and a double is two singles pushed together with single duvets.we didn’t have a tv control and our shower was broken, and it took a while to get it sorted (they used tape to mend the shower!!). The restaurant is nice and food good (well it was after our first night) we were served raw chicken and when i told them they took our plates away and returned with another chicken dish, had i been asked I would have said I didn’t want it again!! There was no choice for dinner, everyone had the same. The restaurant and bar closed no later than 10pm. WARNING - don’t be fooled about the altitude sickness it’s brutal
• Mszczuj (10/5): Amazing Views. Amazing Service. Amazing location - Breathtaking views, amazing location, being able to snowboard straight out of hotel doors. What else could a man want? I highly recommend this hotel. The experience is once in a life time. What made our stay extra pleasant is the service. Miss Gabriella at the reception desk was super helpful and pleasant. We had dinner and breakfast included in our stay, and our server Piotr gave us amazing service as well. At 10 pm at night we had a tour of the observatory. Our tour guide was amazing as well. I learned new constellations and he even allowed me to look at the Jupiter from his telescope. I actually saw Jupiter and all four of his moons with my own eyes! Never thought I would have an opportunity like this in my life. Loved everything about this place and would love to stay here again!
• soxfan (4/5): Top of the world? - The Kulm is unique but I think folks would be better off staying in Zermatt proper. The altitude is just over 10,500 feet, there is no “village” and the food was just ok.
• A2209QZsuzannef (10/5): Stunning & worth every penny! - Absolutely amazing, it was beyond incredible. Room with Matterhorn view was spectacular, tower room had tons of windows & views everywhere. Breakfast & dinners were included in reservation & creativity and variety was delicious. The pastries were the best I’ve had! So many folks working at hotel were kind, helpful & entertaining. Robin particularly made excellent suggestions on ski runs & restaurants, he really went out of his way. It’s at elevation though & mountain sickness is no joke! Definitely buy ski pass daily which includes all trains & gondolas for less than train tickets alone. We were Beginning & advanced skier couple and we both had a great experience. Thank you for a memorable trip!
• Isao (10/5): - 最高でした。
• Ishii (10/5): - 施設の周りには何もないですが、部屋・スタッフの方々等とても優しく、良かったです
• Takumitsu (10/5): - The view from the room is absolutely breathtaking! You can see the majestic mountains such as Matterhorn, Monte Rosa, and more around the hotel😍🏔️
• Brian (10/5): - Absolutely spectacular!
• ash_g2 (10/5): RELAXING & COMFORTABLE - ONE OF THE VERY BEST HOTELS EVER STAYED..... OLD HOTEL...ROOM SIZE VERY SMALLL GREAT LOACATION WITH MATTERHORN VIEW DELICIOUS FOOD
• Nobuyuki (10/5): - Excellent service, amazing location, and nice food.
• Z3301VXstevem (10/5): Incredible experience - I would definitely recommend this hotel for a nights stay, being that close to the Matterhorn at night and first thing in the morning was magical. The food and service was excellent and the staff were all friendly and welcoming. Just be aware that when booking this hotel you still have to pay for your ticket on the train to get to the location and that adds some significant additional cost and so you need to plan accordingly. For this reason I would recommend a single nights stay rather than multiple nights unless you are hiking the mountains over a few days and want to use this as your base. The observatory is open in October and December if you are looking to take advantage of that.
• Ryota (8/5): - 何といってもこのホテルならではの眺望が最高でした。
• katsumi (10/5): - 天気恵まれ、部屋から、マッターホルンが見え、最高
• KOICHI (10/5): - everything is OK.
• Brigitte (6/5): - Fühlten uns wie Fremde im eigenen Land. Nur englisch sprechendes Personal. Sehr sehr schade. Erwarten anderes in einem Berghotel in der Deutschschweiz!Da ist definitiv noch Luft nach oben…Der Aufenthalt war bis auf einen Stromunterbruch von 2,5 Stunden sonst in Ordnung.
• liliane (6/5): Tout serait parfait si... - Hotel: bien Restaurant: de qualité Personnel: professionnel Sans parler de la vue *** mais pourquoi, dans un cadre aussi exceptionnel, laisser de la musique en extérieur autour de l'hôtel, après 16h quand les touristes ont déserté la terrasse et jusque 19h ?
• Rossopoulos (10/5): Le top du top! - C’était juste sublime. On a eu une chambre vue Cervin avec un grand balcon. Le personnel adorable, les repas vraiment bien dans une salle feutré. A refaire
• 345tommyc (10/5): Klumhotel Gornergrat amazing! - Absolutely loved our two night stay. The hotel is quiet, comfortable and dinner was beautiful in both nights. We didn't avail of all it had to offer as we didn't visit the observatory. The only downside (if you consider it as such) is that the hotel is NOT in Zermatt. It is actually at the end of a train journey up into the mountains. The train terminates at the start of a ski run and the only other thing up there is the Matterhorn Zoom museum, which is included in the price of the train ticket. The train is not cheap! It cost us a total of €106 for a return trip for two. This was half price as we had a Swiss rail four day rambler ticket. That having been said In our opinion ut was absolutely worth the money. The viewes are the best I have seen even compared to everywhere else I've been. The photos attached were taken from our room ❤️🇨🇭❤️
• Hironori (10/5): - 最高の景色でした
• 19HXRDCXRE91 (10/5): Beautiful View - Very nice View to the Matterhorn from the room. The rooms smell like wood and are in the alps style. The overall experience was very nice. Also the staff was friendly. By chance get a table near the window to see the sunset at the matterhorn at dinner. If the sky is clear set an alarm for the night to see the stars
• DietmarBautz (4/5): Views are great - the quality of the hotel is poor - Well - the location and views are amazing though that´s it. The hotel is offering a basic experience for the rate of a 5* luxury hotel. It reminded me about 40 years ago when I´ve stayed last time in a youth hostel. Small rooms, worn out furniture, old mattress which are noth worth € 700,-/night. It is better to stay in a comfortable hotel in Zermatt and only go up to the Gornergrat area for the views of the Matterhorn.
• Claudio Hernan (10/5): - Vistas maravillosas , un lugar increíble
• Peak-District-Ian (10/5): Amazing location, book direct with hotel - Location, location, location. Wow! What a place to spend the night. After a couple of failed attempts to book a Matterhorn view room via a well-known website, I contacted the hotel direct and was able to get the best price and was assured of which room we would be staying in. The journey up to the hotel is all part of the experience as the Gornergrat Railway snakes up the mountain to reach the summit where you are rewarded with a stunning view of the Matterhorn and surrounding peaks. Being up here when everyone else has gone for the day and then being able to witness the sunset and then sunrise (we got the full golden tip of the Matterhorn.) was an amazing experience. Check in was easy and we were offered help with our bags. We stayed in the left hand tower in a junior suite called Matterhorn. Our stay included a 3 course evening meal and then hot/cold buffet breakfast. The room was large and the bed comfortable. Bath, toilet and shower room had incredible views. Complimentary bottled water, but basic tea/coffee provision - for the price I would have expected a coffee machine of some type. The evening meal was very good, one of the best meals we had in Switzerland and the breakfast in the new Vis-a-Vis restaurant has incredible views from the from the front of the building across the plateau to the Matterhorn and down the valley. The breakfast had plenty of choices and was tasty and fresh. As at September 2024 they are doing building works so there was scaffolding and machinery around but they weren't working on the day we were there so no disturbance.
• jasonlM1946CN (2/5): Bad experience in the restaurant - Poor service, extremely impolite staff in the restaurant. Highly not recommended. Staff attached in the photo. Think before you visit. Manager allowing every people to talk but restricting only some. That’s the best advice I can give and good luck.
• Ryosuke (10/5): - 何といっても環境が素晴らしい。絶景は息をのむ美しさ。雄大なスケール、マッターホルンが目の前。 レストランがちょっと狭いような気がした。もう少しゆとりがあると周りを気にせず食事ができる。
• Verified traveler (10/5): Amazing location - 2nd to none - Overall fantastic - views are second to none. The hiking around the area is unreal and it’s great to be there before the first train and tourists descend. Dinner was amazing and servers were extremely attentive. Only feedback is that for the price they could have proper coffee machines in the room! Small thing but in other cheaper hotels there were real coffee machines whereas this was cheap sachets… with nothing else around it would be nice to have a proper coffee. Everything else was amazing and worth it for the location and food
• Lucy (10/5): Amazing location - 2nd to none - Overall fantastic - views are second to none. The hiking around the area is unreal and it’s great to be there before the first train and tourists descend. Dinner was amazing and servers were extremely attentive. Only feedback is that for the price they could have proper coffee machines in the room! Small thing but in other cheaper hotels there were real coffee machines whereas this was cheap sachets… with nothing else around it would be nice to have a proper coffee. Everything else was amazing and worth it for the location and food
• Masanori (10/5): - モンテローザの夕焼け　かわいい羊の親子　マッターホルンの朝焼け　宿泊者しか見られない景色を見ることができます
• Takeshi (10/5): - 景色はもちろん天気次第です。ホテルとしては5つ星クラス。氷河側の部屋でも十分泊まる価値あり。夜も出入り自由なので、星空鑑賞、早朝マッターホルン鑑賞も可能です。朝食は8:00~なので空腹に注意。もちろんスーパーマーケットなんか周りにあるはずもなく(笑)
• annakM2676CC (10/5): Elevated Elegance: 3100 Kulmhotel Gornergrat - A Peak of Perfection! - Elevated Elegance: 3100 Kulmhotel Gornergrat - A Peak of Perfection! 3100 Kulmhotel Gornergrat offers a blissful escape with breathtaking views, impeccable service, and cozy accommodations. A truly unforgettable mountain retreat! ⛰️🏨
• MaldivesComplete (10/5): Magical bucketlist-worthy place with a number of issues - My wife have grown quite fond of mountaintop lodgings for our ski holidays and they don’t come much more emblematic than 3100 Kulmhotel Gornergrat. Perched atop a peak facing the iconic Matterhorn, it exemplifies the panoramic views and towering location that we adore. Make no mistake, despite my issues raised below, this is a truly magical property. But it isn’t cheap and it comes with a number of limitations that you should be aware of marooned in the middle of nowhere. • COMFORTABLE ROOMS WITH STUNNING VIEWS – Especially the Matterhorn view rooms where the image of this iconic promontory fills your window. • NICELY PRESENTED FOOD – Not quite gourmet, but a clever effort to dress it up with alluring ingredients and garnishes. But the food is tasty and the portions are ample. HINT - GETTING THERE IS VERY COMPLICATED – Do not just put the hotel in your satnav as it will not be able to help you and you will hit lot of problems. Here is a step-by-step guide to getting there: • AVOID THE CAR-TRAIN: The satnavs will give you the fastest route that takes you on a route where you load your car onto a train to be transported through a shortcut tunnel, BUT that train runs very irregularly. So you end of up waiting an hour for a train that saves you 30 minutes of driving time. • GO TO TASCH, SWITZERLAND: Tasch is where you park your car. In fact, I think that the town’s sole purpose in life is to be a giant parking lot for Zermatt. You see Zermatt itself is CAR FREE. So you have to park in Tasch and take a 12 minute shuttle train into Zermatt. I recommend the underground parking lot just to the left of the train station (facing it) which had reasonable prices (12 euros/day), plenty of spaces, but most importantly was the shortest walk to the station (very important when lugging luggage full of ski equipment). • RENT SKI GEAR AT BAYARD – Unlike most ski resorts, the ski rental shops are not obvious. We had to ask to find one. Several people recommended Bayard and they gave us great service. Most importantly, they are on the block adjacent to the train station again minimizing lugging distance. LIMITATIONS - It is a stunning, bucket-list worthy property, but its pricey rack-rates also command a bit of discernment… • OBSERVATORY NOT AVAILABLE – When you read about the place, one of the first things that gets mentioned is its observatory heritage which includes still operational telescopes available for public use. HOWEVER, the observatory is run by a separate company and viewings are only available by prior and separate arrangements. This situation could be better communicated and coordinated. • LOUNGE NOT AVAILABLE – Unfortunately, the hotel doesn’t yet have a common area lounge where you can relax and have drink. You can go down to the dining room and sit at one of the tables with the view of the Matterhorn, but nothing more comfortable. So it is either a table or your room. They are in the process of remodeling the facility and hope to have a lounge within the year. • ROOM LAYOUT – Not sure which jobs-worth design flunky laid out the rooms. The standard for any resort with an amazing view is to position the beds facing the window so you can lounge in bed facing the view. They have plenty of space in the room to shuffle the beds into the centre of the room. That would allow them to position the room desk at the headboard of the bed so that while you were working at the desk, you too could gaze out the window (if we came back again, we would re-arrange the furniture ourselves). • SPA – Getting down to Zermatt is not all that easy as it is a 20+ minute train ride with an irregular schedule (and an expensive 42 euros each way without a ski pass). The resort needs to squeeze out a little room for a sauna for exhausted hikers and skiers to relax in. Also, recruiting a list of mobile massage therapists willing to do treatments at the hotel by appointment wouldn’t go amiss.
• Rolf (10/5): Unvergessener Ausflug - Einfach Super. Tolles Wetter. Guter freundlicher Service. Abends und Morgens alleine auf dem Aussichtpunkt. Das Matterhorn zeigte sich von seiner schönsten Seite.
• Jonh_23 (8/5): Marriage proposal - I was there for a weekend with my fiancée. The hotel is located in an incredible place. The rooms are clean and comfy. The restaurant are have a good service. Location allows for great walks around and stunning views. Highly recommended for a lovely weekend !
• Tracy (10/5): - Staying the night here was a night we will never forget. We had a suite which had the most incredible views - it actually stole my breath away. Totally incredible! The meal we had was exceptional. If you are thinking of staying here don’t delay, it was a night I will never forget.
• CHUNFANG (10/5): - Very nice experience!
• K (10/5): - マッターホルンの見えるバルコニー付きの部屋でした。 星空を見ながら、少し冷えると部屋であたたかいコーヒーをのみ、またバルコニーで星空を見て…、夢のような滞在でした。夕食もメニューは決まっていますが、親切なサービスと美味しい食事がいただけました。レストラン前の岩場をアイベックスがトコトコ歩く姿も見ることができました。
• Jochen (10/5): - Super freundlich, geniales Essen, beeindruckende Umgebung
• I Ting (10/5): - Totally worthy of money! The view on the room is fantastic! The dinner and the breakfast is more than what we have expected! Would like to come back again!
• Wendy (10/5): Life changing beauty - This was an amazing experience to stay at the second highest hotel in all of Europe. The Mountain View’s were breathtaking and I wouldn’t trade this experience for the world.
• Joshua (10/5): - Was a very nice hotel with amazing views.
• Zhuoli (10/5): - The view is unique
• Alex (10/5): - Superfreundliches Personal, unglaubliche Aussicht, und praktische Zimmer, die sehr sauber sind.
• Leonardo (8/5): - A experiência foi interessante com relação à paisagem. Com relacao ao hotel deixou um pouco a desejar, esperava maior conforto do hotel.
• Marisa (10/5): Da komme ich sehr gerne wieder! - Ein Erlebnis, auf dieser Höhe und in dieser traumhaften Bergwelt!
• Verified traveler (10/5): - Sehr gutes Hotel mit traumhafter Lage. Als Skifahrer hat man das priveleg als erster auf der Skipiste zu sein.
• THIERRY (10/5): On reviendra ! - Fantastique. Les enfants ont adoré. Menus et accueil excellent à tous les niveaux
• THIERRY (10/5): Expérience unique - Localisation exceptionnelle, accueil parfois à tous les niveaux. Chambres spacieuses avec vue imprenable. Au final super expérience
• Stéphane (10/5): Magique, fabuleux, génial - Simplement fabuleux séjour, site exceptionnel pour les amoureux de montagne. Je recommande vivement.
• Cathy (10/5): - The most amazing place in the world...do not miss it...wonderful people...excellent food...we will miss all of them...
• Petra (10/5): Von A - Z einzigartig - Von A - Z einfach wunderbar! Ich durfte meinen Geburtstag auf dem Gornergrat feiern und wurde schon im Zimmer mit einer kleinen Überraschung verwöhnt. Die Mitarbeiter sind alle super zuvorkommend und freundlich. Tolles Abendessen und wunderbares Frühstücksbuffet. Sobald die Tagestouristen weg sind, hat man da fantastische Panorama für sich alleine. Sonnenaufgang nicht verpassen!
• André (10/5): Traumhafte Lage... Once in a lifetime experience - Wir hatten einen traumhaften Aufenthalt bei perfektem Wetter. zimmer mit Matterhorn Blick ist nur schon wegen der Sicht ein Hammer. Unsere Kinder hatten die Sicht Richtung Gletscher, welcher auch fantastisch war.
• Verified traveler (10/5): Natur pur an frischer Luft - Atemberaubender Ausblick in die Berg- und Gletscherwelt. Die Übernachtung und das feine Essen waren toll. Netter Service und fantastisches Frühstück. Wirklich lohnenswert.
• Verified traveler (10/5): - 環境非常靚，房間可望到馬特洪峰 晚餐非常豐富好食 早餐亦多選擇 車站旁可直接滑雪，非常方便 值得住一晚
• Verified traveler (10/5): - 仕方ない事かもしれないが、ゴルナグラート駅からホテルのエントランスへのアプローチまでが雪が降って積もっていたのでスーツケースを持って上がるのが滑って大変でした。ただマッターホルンの景色は最高でした。
• Niklas (10/5): Perfekter Aufenthalt - Sehr schönes Hotel, Abends fantastisches Fondue mit Blick auf die Berge! Schöner Sonnenaufgang! Alles top!!
• Verified traveler (10/5): - 部屋はとても清潔で、アメニティも揃ってました。部屋の概要や高山病対策についてスタッフから丁寧な説明がありました。
• Verified traveler (10/5): - Excellent hotel with a nice view and helpful staff, we would definitely visit again.
• Verified traveler (10/5): Brilliant hotel and I would highly recommend it! - Hotel location is superior and hospitality is very outstanding. Staff at the reception and the restaurant are super friendly and they make me feel like home during my stay. I was very lucky to join a tour to the observatory and learn some astronomical knowledge from the expert. Staying in the room with Matterhorn view is one of the things to do on my bucket list and I was so pleasant to see the breathtaking landscape from my hotel room. Highly recommended!
• KAZUKO (10/5): 山上とは、思えない優雅な３日間の滞在ありがとう。 - チエックインタイムより早めに着いたが、部屋に入れてもらえた、窓からは、マッターホルンが、見え、室内は暖かく、WIFIも良好、テレビのプログラムも、２０以上あり、電気ポットもあり、チョコレートもあった。 朝食、夕食も、豊富に用意されている。ただし、お味はいまいち、（スイス全般に言える事ですが）図書室には、日本語の本有り、３日間滞在しましたが、毎日快晴で、時間ごとに、変わっていくマッターホルンを眺めながらゆっくり過ごせて、至福の時でした。スタッフもフレンドリーな方ばかりでした。
• Jean-Marie (10/5): We'll go back - Amazing place.... Meet the noise of silence in a mineral environment. Top class service. Outstanding staff
• Verified traveler (10/5): - Sehr schöne, saubere Zimmer, mit einem Ausblick der seines Gleichen sucht. Abendessen und Frühstück waren super und das Personal ausgesprochen aufmerksam und zuvorkommend! Wir hoffen, dass es nicht unser letzter Aufenthalt im Kulmhotel Gornergrat war :-)
• Verified traveler (10/5): - Stunning views, great food. Unique place to stay, being at the top of the mountain when all the day trippers have gone is special
• KyunhoKang (8/5): - 진짜 뷰 하나는 끝내줍니다. 너무 이뻐요. 냉장고 없어요. 물 깨끗합니다. 슬리퍼 없어요. 조식 석식 그냥그래요. 뭐 막 4코스식 식사 안합니다. 전반적으로 조용합니다. 만족합니다. DSLR로 밤하늘과 마테호른 담아서요.
• Verified traveler (10/5): The best hotel ever! - A special hotel with rooms numbered by the heights of different mountains. Helpful and nice staff who personally brought us to our room and explained to us everything about the room, including the stone on the wall. Will definitely stay in this hotel again =)
• John Konrad (8/5): December to Remember - It as amazing night! The place is picturesque. Definitely worth it to stay at this stunning place = )
• Verified traveler (6/5): - 抱著很大的期望去住宿的, 畢竟一晚要萬把塊也不便宜, 但飯店除了可以近距離看到馬特洪峰這個特點以外, 其他我覺得都言過其實. 我們住的那一間在入住時提供的水還是已經被人開過喝一半的...所以我覺得或許在清潔上根本就沒有仔細
• ADI (10/5): 인생의 경험. - 해발 3000미터에 위치한 호텔. 저희는 산이보이는 방으로 배정받아 새벽에도 낮에도 마테호른을 볼수 있었어요. 모든 스태프 친절하고 조식도 맛있습니다. 호텔 뒤로 하이킹 코스가 멋지고 종점 기차역 바로전 역에 내려 호수에서 마테호른을 보는 경치는 상상 이상입니다. 고산병이 올수 있으니 약 챙겨가시구요. 이런 경험을 이가격에 할수 있다니 놀라워요. 저녁, 조식 포함이고 오후 5~6시까지 마지막 기차가 있어 그때까지 체크인이 필요합니다.
• Verified traveler (10/5): Nice stay ! Good & friendly staff - We arrived early, the staff gave us early check-in which we feel very warm & being care. The hotel is very considerate, they asked about our preference of diet before we arrived. The food are yummy. We have very good impression about this hotel.
• Caleb (10/5): - Amazing stay! Maybe best view I've ever had from a hotel room. Bed was a little too hard for us, but more of a preference thing - mattress appeared high quality. Overall, great memories.
• Verified traveler (10/5): - Salle de bain très lumineuse. Extrêmement propre.
• junji (10/5): 感動を呼び起こす絶景ホテル - マッターホルンを望む3100ｍのまさに天空のホテル！ 宿泊客しか体験できない感動があります（日の出、日の入りのマッターホルン）
• masama (10/5): - シャワーだけなのは残念だが、そのほかは素晴らしかった。
• Koji (10/5): 最高のロケーション - これ以上は望みようがないロケーションです。食事も大変美味しい。残念なのは天候リスクが大きいことです。私の宿泊した9月某日は大雪で視界ゼロでした。
• Verified traveler (10/5): 想再回訪 - 服務人員很親切，房間比想像中大的多，早餐和晚餐都很美味，飯店後方就是觀景台很方便，有種與世隔絕的寧靜，原本期待可以從房間內看到馬特洪峰，但天氣不佳沒看到，再訪的話還是會選擇來住3100！
• Verified traveler (10/5): - モンテローザや氷河の見える部屋で、大変満足しました。
• Verified traveler (10/5): - 急に連絡が必要な時に、連絡しやすい方法があると良い。特に、水が必要な時など。
• Masaaki (10/5): 最高 - 夜空に浮かぶ部屋の窓からのぞむマッターホルン。 この立地環境で快適な居心地が提供されていることは感謝するしかない。 できるだけ早くチェックインしてゆっくりすごしてほしい。
• Rammaru (10/5): - Fantastic receptionist who can provides all the information you need for the entire stay and also the local sun set and sun rise times. Rooms are clean, the views are beyond this world, very nice food etc. At 3100m attitude you'd expect some services to be not perfect but at this hotel everything is working and perfect. Would definitely recommend to stay if you want to experience something totally special.
• Verified traveler (10/5): - The location of the hotel is excellent, the service is good. If the dinner can provide steak, that will be perfect.
• Verified traveler (8/5): 好特別的體驗 - 因為酒店在山頂上，當最後一班纜車離開之後，你會發現四週變得安靜，可以靜靜地同家人一同欣賞窗外的風景。 但當第二天早上，遊人再次來臨，山頂亦再次變得熱鬧。儘管你坐在房內，你亦感受到外面遊人興奮嘅心情。
• Verified traveler (2/5): - There is japanese "MISO SIRU POWDER' with coffee and tea on free service box. But 'MISO POWDER" was expired on april. As I gave them to front desk staff which they were expired and ask the staff check all quantity inside every guest room. the staff said to me " it's all right because this item is free of charge". if they have those kind fo thought, it has better close the hotel.
• Verified traveler (8/5): マッターホルンを独り占め - いつか必ず行きたいホテルに念願叶って宿泊。 トップシーズン前で人が少なく、ホテル、レストランともに快適に過ごせました。三ツ星ホテルなので、割れた食器はご愛嬌。食事はお肉は固くて残念でしたが、お魚は美味しかったです。コースでちょうど良いボリュームでした。 宿泊客しかいない時間にホテル裏の展望台からゆっくりマッターホルンを眺めるのは最高の時間でした。 スタッフも感じ良いです。ぜひまた行きたいです。
• Kelvin (10/5): - absolutely stunning hotel and perfect staff thanks for helping my wife to handle the luggage when i was in hospital thanks
• Verified traveler (10/5): - 員工，環境，服務，設施一流
• Verified traveler (10/5): - Property is very unique with great views (get the Matterhorn view if you can). Staff all around was very friendly and helpful. Breakfast and dinner were included in the rate which was also nice. Stay here to get the best views and to get away from the crowds (you pretty much have the mountain to yourself at night).
• VanSarcov (10/5): - A must when you’re visiting Zermatt! Views, comfort and hospitality. We loved staying at the Kulmhotel Gornergrat, our room was very clean and had an incredible view of the matterhorn. I had problems with the elevation when I got there because I live in California, but with rest, extra hydration and headache medicine, I felt better. The staff at the Kulmhotel Gornergrat are warm and amazing. The dinner and breakfast included was nice.
• Robert (10/5): A must have experience! - This was a must have experience. As mentioned in many reviews, the hotel is located high on the mountain at the end of a 37 minute train ride and 47 minute return. The hotel was quaint and clean. The food, which was included was delicious and they were pretty flexible on accommodating a vegetarian diet. We happened to stay here in the middle of a snow storm, which was exciting. However, it obviously limited the views, which one should be aware of when staying at this high altitude in the middle of Winter. It’s also obviously difficult to sleep, but the adventure is worth having. We stayed one night and that felt like the right amount of time to stay, unless you want to ski or just hang in the room. Pretty limited options and time consuming along with expensive to keep going back and forth to Zermatt, if you stay longer than one or two nights. We would definitely return and got exactly the experience we expected and wanted.
• George (10/5): As close to heaven as a hotel can get - This was one of the most exhilarating hotel stays we've experienced. The views of the Matterhorn and glaciers were heavenly, the room was large and pristine, and the breakfast and dinner delicious with local ingredients. The staff were all so friendly and professional. We hope to come back in the Spring to hike. The only thing that could have been a bit more seamless was our check-in--the cog railway to the hotel was not running the night we arrived for technical reasons but we only found out when we got to the station. As the railway is the only way to get to the hotel, it would have been great if the hotel called us ahead of time to let us know. But the staff made arrangements for us to stay in Zermatt as soon as we called, so all was good. Thank you!
• Gladys (10/5): Exceptional location & view - Only hotel up at Gornergrat, limited rooms but that’s what makes it exclusive. Exceptional view surrounding the hotel. Rooms were clean and comfortable with dinner and breakfast included. This hotel is a must try (a night) if you are visiting Zermatt! Wonderful experience!
• marwin (10/5): - Very nice room and very nice view.
• Mahmod (10/5): Unique place - Wonderful
• Verified traveler (10/5): - Amazing views
• Stephen (10/5): Quite simply amazing! - The best way of describing this hotel is to say it is amazing. I booked a stay for a single night and instantly regretted it, wishing i had booked several days instead. The views are breathtaking, the hotel rooms are excellent and the staff are very friendly and helpful, and the included half board food is of very good quality. I cant recommend it enough, and plan to be back very soon.
• Verified traveler (10/5): - Beautiful view, clean room, great staff, and tasty food. perfect
• S (10/5): Fantastic view!!!!! - I really love this hotel though all of my family suffered from the altitude sickness.
• Hsiao Peng Esther (10/5): Amazing stay - Unique hotel with good meals offered, plus the exclusive view of mountains.
• Verified traveler (10/5): - The staff were very helpful and kind. The view were incredible.
• Rali (10/5): Incredible views and excellent customer service - The rooms facing the Matterhorn are worth the extra fee and would recommend it! The staff are exceptional-from the moment we walked into the hotel to the very last minute when we left. I felt unwell during our stay likely from the intensity of the sun -always wear a hat and sunglasses and use lots of SPF 50! The food included with the room was lovely,dinner was a nice four course meal. We barely slept to make the most of the views-if the sky is clear make sure you watch the sunrise and sunset and the amount of stars visible at night is fantastic. Would love to stay there again
• Arturo (10/5): Top of the Matterhorn View Directly from Your Room - Had a fantastic time at this very unique hotel located above the city of Zermatt on the Mountain Gornergrat. We requested a room with a view of the Matterhorn and we were extremely pleased with our room and view. The price of the hotel included dinner and breakfast (at least in our case). Not sure if this is the norm, but a nice surprise. Breakfast and dinner were fantastic. When you consider the very unique experience of waking up or falling asleep with the Matterhorn from your room at eye level, it is an experience not to be missed.
• Daniel (10/5): An amazing view and experience - The view of the Matterhorn made this an amazing overnight experience. The windows in the Matterhorn suite were not as large as the regular rooms but we loved the Matterhorn suite and the deck at the hotel. The food and service at the hotel were very good.

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