Hyatt Place Shenzhen Dongmen

Location: No. 3018 Jianshe Road, Luo Hu District (Laojie MTR station - H exit turn left) , Shenzhen, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Business Suite

  This suite features a satellite TV, air conditioning and bathrobe. The room can accommodate up to 2 guests.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Shampoo
  • Conditioner
  • Adapter
  • Privacy curtain

• King Suite

  This suite has a sofa, electric kettle and air conditioning. The room can accommodate up to 2 guests.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Shampoo
  • Conditioner
  • Adapter
  • Privacy curtain

• King Room

  Rooms are 31 square yards. The room can accommodate up to 2 guests.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Shampoo
  • Conditioner
  • Adapter
  • Privacy curtain

• Specialty King Room with Sofa Bed

  This double room has a electric kettle, air conditioning and bathrobe. The room can accommodate up to 2 guests.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Shampoo
  • Conditioner
  • Adapter
  • Privacy curtain

• Specialty Twin Room

  This twin room features a bathrobe, electric kettle and air conditioning. The room can accommodate up to 2 guests.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Shampoo
  • Conditioner
  • Adapter
  • Privacy curtain

Guest Reviews

• Antonela (10/5): -
• Naomi (10/5): Fabulous introduction to Shenzhen. - Location was perfect for short stays as it is next to a big shopping mall and very close to vibrant street food scene, combination of ultra modern and traditional . The staffs were amazingly helpful. Internet wasn’t very strong.
• Vleems (8/5): Short but very decent - Great Bed Nothing
• Geok (10/5): We had a wonderful stay at this hotel, largely thanks to its excellent location. It was conveniently situated near shopp - Good location, clean rooms and great service. None
• Lee (8/5): -
• Tanya (10/5): -
• Hsu (10/5): -
• Raquel Shaw Hespanhol (10/5): -
• SUMANT (8/5): - Location is excellent Staff is courteous Can speak some english Rooms are large and spacious Rooms are a bit dated Breakfast spread is limited
• Ang (8/5): Very convenient, comfortable stay - Very very convenient, NIL
• Rainbow Yu (7/5): - 就是方便 隔音差，隔離房間小孩吵鬧聲，聽得很清楚 而且同區會有更好選擇
• Navin G (10/5): - The staff made every attempt to speak to me in English. Place was clean and spacious. Good location to Mall and Metro. Streets were lively and safe. Great food places The breakfast seating area was too small.
• Ka Hing (9/5): -
• sam (10/5): -
• Term Teng (10/5): Awesome Value for Money - Nearest to the Metro Station convenient to the ShoppingArea Walk way covered
• Ashish (9/5): -
• Arthur Kenji (6/5): -
• Shanny (8/5): -
• Ian (8/5): Convenient location at a reasonable rice - Excellent location. Good value for the basic services on offer. Wifi could not be used.
• Mun Hong (7/5): - Good location and spacious room
• Sheldon (9/5): A pleasant stay. I would book this hotel again next time. - Clean, location is very good with subway station underneath hotel. This is my second stay at the hotel but this time I got a smaller room with smoke smell but reception was able to switch me to another room.
• Sheldon (9/5): A pleasant stat - Super location and breakfast is adequate but not excessive. This is my second stay at this hotel but I got a smaller room with smoke smell but they were able to switch me to another room without the smell.
• Long Kai (9/5): Another present staying - Friendly and helpful staffs. Room service aunty cleaning up was good and helpful. Location just beside Dongmen walking street. A lot of foods and shopping malls. This was my 3rd stay. WiFi was not as good during this stay.
• Lisa (9/5): Convenienty located - Location is 1 block from Dongmen pedestrian market and literally around the corner from Laojie metro station. Room was spacious. Carpet on hallway made pulling luggage more challenging due to resistance.
• CHARLENE (8/5): -
• Chi Guan (8/5): -
• TheStretchGirl (5/5): Not good value. - Location: close to Dongmen pedestrian street, a mall and the metro. No hairdryer in the room. Room a bit too small for the price.
• DOREEN (10/5): - Location was superb- conveniently located to lots of eateries, shopping and mtr. Hotel room is clean and comfortable. Great service from the reception staff and hospitality shown by the hotel manager, Jackie Xu.
• YongThing (7/5): -
• Ibtisam (10/5): - Every thing Nice clean big room
• Li Pin (8/5): - Good variety of breakfast choices
• Jocelyn Ooi (8/5): Strategic Location for Shopping & Food - The location is perfect, and there is a variety of food nearby. Staff were friendly and allowed early check-in because there was room availability. The room was spacious, but 2 out of 5 rooms had bed bugs.
• Mariano (10/5): EXCELENTE HOTEL - Ubicación es Excelente y el desayuno Nada
• Soon Hee (8/5): -
• Viktoriia (8/5): -
• Sepideh (8/5): - Overall, everything was good.location very good None
• samuel (8/5): - very hard to communicate with staff if you don't speak Chinese. They will find someone to speak to you so have to be patience
• IKUO (8/5): Good - 静かだった
• SHAMEKA SADE (8/5): -
• Sila (10/5): All great. - Back to stay in this hotel again. The location, Breakfast, Room quality, Staff. Everything is great. I will be back every time for travel to this area No
• Yuen Yu (9/5): -
• Si Jie (8/5): -
• Yit (8/5): -
• samuel (9/5): -
• Susan (9/5): Perfect location - Location was perfect. Next to the metro station and just around the corner from pedestrian street. Staff were helpful. A little dated
• Sila (10/5): Great location, nice and tidy. - The hotel is in the prime location above the train station which you can connected to all the place in Shenzhen. We can walk 1 mins to Dongmen walking street which have everything you want to shopping and enjoy variety of chinses street food. Staff are really good to share you information and help you on any requested. The price was include only one breakfast, so we need to pay at the hotel. It should be have an option since we booked that we can pay for 2 people for one room.
• Marie (9/5): - Wifi un peu faible
• kulwadee (10/5): -
• Shizza (6/5): While we had an enjoyable stay at the hotel, there are a few things that if addressed will make the hotel stay even more - Love the location! That was the most redeeming quality of the hotel! Right in the middle of the action on dongmen! Breakfast was great as well with a good variety of items especially for vegetarians and westerners. The doorman refused to help us with our bags when we were first checking in to the hotel. We had to drag our bags up to the lobby and then our rooms ourselves. They didn’t even provide us with a trolley even though they were available. Secondly the room was left bare. We could tell that it had been recently painted and it feels like they forgot to decorate it altogether. The walls were completely bare and made us feel like we were residing in a hostel or dorm instead of an international chain. The staff at reception was also not very helpful and the language barrier was a major issue. Also I bought sanitary napkins from the little tray at reception and they sold them to me for double the price it is available for in the supermarket!
• Venny (9/5): -
• Chooi Wan (2/5): One of the room has bed bugs - Meet requirements Not a lot of choices
• Wong (9/5): - 環境清静，花洒冷熱水不能調節只出熱水
• Chiu Jin (9/5): - Location. Right next to Dongmen street. Nil
• Lay Cheng (7/5): - Outside the hotel lots of eateries , shopping centre , train station. Room very spacious , they gave 4 water bottles drink daily . The pillows too soft , the bed is single, some hotel is super hotel.
• CHEK (8/5): -
• jenkok (8/5): -
• gerard (7/5): - Location is perfect as it is closed to metro station, shopping mall, food street and many restaurants
• Meiling (9/5): - The location No spa
• Siew Kwan (8/5): -
• LO KOK WAI (7/5): Strategically located hotel. - Location is perfect. Neraby metro station, mall & old street. Breakfast was so-so only.
• AKIRA (8/5): 満足です - 老街駅の上なので、交通は便利 老街駅の周りは繁華街なので、夜は人が多い。 食べるところも困らない。 スタッフは優しいし、朝ごはんも美味しかった♪ 両替し忘れていたので、フロントで両替出来ないことが残念 近くの銀行で両替するのに2時間かかった。
• Hoe Mun (8/5): -
• Långström (8/5): -
• 承安 (5/5): -
• VK-Taro (10/5): -
• Ahmed (10/5): Hotel in very good location - Location is great everything near you metro on your right and all shops and restaurants it’s great location Nothing
• Фахриддин Назаров (10/5): - Супер Супер
• LOW (7/5): Pleasant stay - Cleanliness Breakfast for two instead of one
• WEI CHYI (9/5): - simple breakfast with excellent location for shopping and eatery ... excellent and friendly staff nil
• Zhi Min (7/5): The location of the hotel was superb,it is located just above the metro station and beside a mall. - The addition brown blanket was soft and cozy. Breakfast selections were limited.
• ColinAlex (8/5): Good accommodation in Shenzhen - Exploring Shenzhen? - then this is the hotel for you. Great location (on top of metro exit) right in the heart of Dongmen shopping district. Everything at your doorstep. Well laid out hotel and nice rooms. Would definitely stay here again. Not Applicable
• Hian Chong (7/5): -
• Ilya (6/5): - It’s near a lively area of Chenzhen. Walking distance to many shops and restaurants . Close to the financial center Very basic rooms , mine was non smoking , but clearly not for very long as it had a smell of being smoked in for a long time.
• Vitida (8/5): - อาหาร เก็บค่าอาหารเพิ่ม
• Ek Shan Elisa (8/5): - Location, breakfast, room condition. No self-service laundry. Please consider having this facility.
• Natthawan (10/5): - พนักงานให้ความช่วยเหลือดีมากๆ โรงแรมสะอาดมากๆ ห้องกว้าง สิ่งอำนวยความสะดวกครบ ตั้งอยู่ในทำเลที่ดีมากๆ ใกล้รถไฟ เดินทางสะดวก และมีอาหารเช้าบริการ
• Rosalie (8/5): It's great! THE hotel accessibility and location is perfect! - Location is superb - shopping area and food area are abundant in the surrounding area. Everything is there. Difficulty in communication and many social media apps are not allowed to use.
• Puisze (9/5): -
• Teoh Ren Shang (9/5): Best Hotel in the middlevof Dongmen Laojie area of Shenzhen - Good value for money, good location near street food and shops in Dongmen area, clean and spacious rooms Nothing I did not like, ticked all our checkboxes for a good luxurious hotel in a great location and value for money!
• NICOLAS COLINA (10/5): the staff were great from the man at g/f to the reception staff and the housekeeping lady. will stay again - Location, clean, great staff none
• Banta (6/5): -
• Catherine (9/5): - Le personnel très agréable chambre grande et propre
• PERMESSUR (7/5): -
• DIDIER (9/5): -
• Yi Wen (10/5): Great location and spacious room - The staff were very helpful. The location was so close to the train station and the dongmen area. It was totally bustling at night. The room was spacious and nice. The booking package only included 1 breakfast so had to pay another CNY80 for the second pax in the same room.
• chua (8/5): -
• Dlaynmore (8/5): Convenient, Clean & Functional - Very convenient location beside Exit H at Laoje underground station. Clean, functional and good sized room at a reasonable price. Room rate including breakfast is good value. This is a practical rather than a luxury hotel. Hotel website - Underground exit information isn't on the hotel website and the hotel isn't named on underground direction boards. Exit at H and turn left and the hotel is around the corner. Bathrooms - toothbrushes but no handsoap. Odd.
• Ong (5/5): Location is easy to move around - Location is good. Wifi not working well, poor connection. Book a room of 2 but only given 1 breakfast which is very inconvenient.
• Kam Foong (6/5): Average - Convenient Breakfast for 1 pax only….
• Sze Chien (8/5): - Location Breakfast food limited and poor quality
• Takumi (10/5): -
• Marius (10/5): -
• Ng (8/5): -
• Henk (10/5): -
• cynthia (10/5): Dias confortáveis e tranquilos - A limpeza excelente Nada
• Tracy (9/5): Great location in clean large room - Breakfast had variety Include 2 peoples breakfast not 1 person only. No extra facilities like laundry, ice maker. Breakfast wasn't hot
• Ng (2/5): 面对不够专业的柜台服务员，第一印象已经糟透了 - 柜台女服务员非常不专业，没有自动给予wifi 密码，剃须刀要自己讨，收取超过四个晚上的费用，我不同意，她说那就收四个晚上的费用就好，可是刷单的时候又是超过四个晚上的费用，我质疑的时候，她说那我再刷一次，取消之前的刷卡，如此心不在焉让人觉得服务态度很差。 过来深圳入住前一个月，我已经写电邮交代要两个单人床，开始柜台女服务员却说只能给我住头一晚，其他三天必须换回一张大床，我不知道他们需要多少时间准备才能够给予顾客的要求，而且他们的态度是面无表情的拒绝，没有一丝的歉意，酒店让这样的服务员接待住客，实在让人大失所望。
• Pui San (7/5): -
• Sai_P (9/5): - This is my second stay at this hotel, but after a gap of 7 years. The hotel is as clean as it used to be earlier. No change. The room was a comfortable as it used to be. Staff were very friendly. I preferred this hotel as it is connected to Laoje Metro station which is just below this hotel. And Dongmen Pedestrian street is just 2 mins walk away. There is a mall attached to this hotel where you can shop all branded clothes. We ate breakfast once and it was good. Again not too many options for a strict vegetarian like me. Going to Hong Kong from this place is easy as Louhu entry point is near. Sheku Ferry terminal will be like 40 mins by taxi and can cost around 300RMB. Bao'an Airport is far & can be reached by metro. The in house restaurant is closed for dinner.
• Chungchi (1/5): -

Photos