Kyukamura Nikko-Yumoto

Location: Yumoto Onsen, Nikko, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Restaurant
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Board games/puzzles
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Twin Room with Bathroom - Non-Smoking

  The twin room provides a safe deposit box, an electric kettle, a carpeted floor, yukata, as well as a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Fan
  • Heating
  • Alarm clock
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access

• Japanese-Style Room - Non-Smoking

  The family room provides tatami, a safe deposit box, an electric kettle, yukata, as well as a flat-screen TV. The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Fan
  • Heating
  • Alarm clock
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)

• Twin Room with Tatami Area - Non-Smoking

  The quadruple room provides a safe deposit box, an electric kettle, yukata, heating, as well as a flat-screen TV. The unit offers 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Fan
  • Heating
  • Alarm clock
  • Electric kettle
  • Linen
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access

Guest Reviews

• 由紀子 (10/5): 山の温泉宿 - 硫黄の香りのたっぷりする温泉 食事するところからや部屋からの森林と湖の眺め 食事処のスタッフが人によって対応が全然違った
• ボン (10/5): -
• Li-Ching (10/5): -
• Sever (8/5): - Die Onsen waren sehr toll und die natürliche Umgebung hat zur zusätzlichen Entspannung beigetragen. Ich habe sehr gut und reichlich gegessen. Das Zimmer war magisch. Der Shop bot div Leckereien für Geschenke aus der Region an. Das Checkout vor 7 Uhr war etwas problematisch.
• Hirokaz (8/5): 満足！しました。 - 環境が良かったです。夕食、朝食も美味しくて満足でした。和洋室の部屋、清潔感あり良い感じの部屋で、大きさも良くて満足しました。温泉も良かったです。 特に無し
• シエン (7/5): -
• Chiehchih (10/5): -
• Juan (10/5): Una experiencia excepcional en un lugar precioso! - Muy bonito, cómodo, perfectamente limpio, ubicado en un lugar precioso. El cuarto tipo tatami es una experiencia divertida, cómoda. El onsen es también una experiencia local excelente! Nada
• Shigeru (8/5): 満足 - スタッフの対応が良かった
• 古川 (9/5): 最高！ - 館内は清潔感であふれており、煖炉では薪が🔥とても素敵でした。 特にありません
• Takeru (10/5): 最高 - 綺麗だし食事も美味しい 特に無し
• Vincent (10/5): - Région valant le détour, grandes marches fabuleuses. Cuisine raffinée
• Thomas (10/5): -
• kazuo (7/5): 孫たちが大変喜んでいたので満足 - 雪遊びスキー場までが近く小さな子供たちが大変喜んだ。 星空体験も良かった。 勿論温泉も良かったです。 特に無し
• Yukiko (8/5): - 温泉がにごり湯で肌がツルツルになった
• MIKU (7/5): -
• Yoshiko (9/5): -
• HIROYUKI (9/5): - 食事時の対応（テーブル座席の確保、配膳方法等）工夫されていると思います。 特にありません。
• Chie (9/5): 静かな湯ノ湖畔でゆっくりした素敵な休日 - 夕朝食はブッフェもあり、バラエティ豊かな中から自分で選べるのがよかった。ラウンジも、いつでもコーヒー、紅茶など種類豊富なソフトドリンクをいただけるのがよかった。 お子様連れのファミリーが大半なので、静かに過ごしたい人には不向きかも。
• AKIHITO (7/5): いい思い出に残った。 - 女性風呂の脱衣所が暑くて扇風機が有れば良い時思った。
• Michael (8/5): Very enjoyable. - The breakfast was traditional buffet style catering to Asian pallet. What I had was tasty. We enjoyed our stay. We wanted to do more hiking but snow was heavy. Place is beginning to show some age.
• Makoto (10/5): -
• James (9/5): -
• 주 (7/5): -
• Chia-Chun (10/5): 超讚的 - 溫泉很讚 風景很讚 餐廳食物好吃 日式榻榻米體驗不錯 飯店人員在我們用晚餐時幫我們鋪好棉被 服務很讚 無
• Makoto (10/5): Great location, helpful & friendly staff, excellent food, clean and comfortable facilities - Cleanliness, food, staff and location It would help non-Japanese language speakers if there were signs in English.
• CHENG YUNG (9/5): -
• CHIA CHE (10/5): -
• Chih Hsuan (10/5): -
• Hao Hsuan (9/5): - 飯店空間乾淨舒服，停車場很大可以免費停車 可以穿著浴衣在大廳、餐廳活動及用餐 溫泉浴池有室內及戶外，無論室內外都沒看到時鐘，沒辦法掌握泡了多久 室內浴池燈光昏暗，水氣非常濃，可以說是幾乎看不到路，走路需要小心，戶外浴池水溫有點不夠熱，但一邊下雪一邊泡湯還是足夠舒服，這次總共泡了3次溫泉十分滿足 需注意溫泉到晚上12點即會關閉，直到早上5點才會開放至退房 餐廳空間不大，所以在check in時需要預約晚餐及隔天早餐的用餐時間 這次居住日式客房，房務人員會趁用晚餐時前往房間內鋪床，也可以選擇自己鋪床 日式客房內意外的竟然有浴室，但都是去浴場泡溫泉，所以沒有使用到 餐點精緻豐盛，下次有來會再次入住 只有更衣室有時鐘，浴場沒有時鐘，無法掌握泡湯時間 浴場及飯店沒有看到賣牛奶的，只有販賣機賣一些飲料 販賣部小小的商品種類不多，飲料幾乎都是酒，以及一些伴手禮，建議入住前要在日光市區先採購好，爬坡到奧日光地區後就沒有超商了
• kiyotaka (8/5): 良かったです！！ - 景色も良く、温泉も良く、食事も美味しかった。 また時期のせい静かに過ごせたので良かったです。 子供らも3階のキッズルームは楽しく過ごせたようで 楽しかったーと話していました。 部屋が少し寒かった。エアコンでは足元が寒くて暖まるまで時間が掛かった。 お風呂のシャワーヘッドの水圧が場所によってだが激しくて大変だった。
• jun (9/5): - 夕食がおいしかった。ロケーションがよかった。お風呂の効能があったように感じた。
• Maloto (10/5): 最高！ - 窓からの景色 自然を満喫できた なし！
• KEIKO (9/5): -
• ボン (10/5): -
• Sébastien (10/5): -
• Pierre (9/5): Bel établissement dans une superbe nature - Emplacement exceptionnel, Onsen très agréable, personnel très sympathique et professionnel Hall gigantesque et « froid », c’est tout !
• MASATO (8/5): 冬の奥日光は素敵でした！ - スタッフの方々の接客は丁寧で気持ち良く滞在できました！
• Laura (9/5): - Fabulous all round experience in a stunning location. it would have been good if the shuttle service to the bus stop could run a little later so we could have had time to explore the area….
• JinJin (10/5): - 一泊二食，晚餐非常驚艷好吃！還有日式無限自助吧可取用；另外房間很大！隔音效果比想像中好很多，溫泉水溫也很足夠。 唯一美中不足一點是附近在施工，有影響到一點點觀賞性QQ
• Michal (10/5): Great: onsen, hiking spot, dinning - Great sulfiric onsens - indoor and outdoor. Outdoor there are 1 onsen bath and 2 onsen (1 person fitting) tub baths - soaking in tubs is an absolutely amazing experience. Proximity to many great waterfalls, connected via amazing hiking routes. Great dinning experience, breakfast and dinner. Dinner is different each day (I checked up to 3 days). Tea and coffee machine available through majority of the day with the resting area. Sweet gift every day. Japanese style room had a great view onto the lake. One day I was hiking too long and too far and the stuff still allowed my to eat the amazing dinner after arriving very late - which normally could have been very much refused. It was also not crowded, unlike some other hotels of this quality. There's nothing I did not like. I believe that the price is justifiable.
• Julio A Sáenz de Buruaga (9/5): - Excelente hotel con un agradable onsen Cena de excelente calidad Muy buena ubicación con vistas al lago Perfecto para realizar senderismo
• Zheng Guan (9/5): - The dinner and breakfast served were excellent. The staff were also generally friendly and helpful. The english spoken by most of the staff were not good, the staff had difficulty understanding some of our requests.
• Adam (9/5): Kyukamura Nikko-Yumoto was a beautiful hotel placed in a beautiful location. - The meals were an eclectic mix of familiar foods and foods we'd never seen before. It was a joy trying everything out and falling in love with new foods. Some of our fellow residents were less than pleasant to Americans in their onsens.
• Chizuko (8/5): もう少し早く来てゆっくりしたかった - スタッフの対応　料理も美味しい
• HSIAO YUN (10/5): -
• YEN CHIN (8/5): - 露天泡湯和早晚餐很豐盛
• Ikue (9/5): -
• Tyler (10/5): Quiet location with excellent breakfast and dinner options. - This was a nice, quiet location to stay at when traveling between Tobu-nikko, Lake Chuzenji, and Yuno Lake. It's away from much of the over-tourism of the other two locations. The breakfast and dinner made it a good way to begin/end my day. Once you leave the hotel, there's not much to do in the town. There's a local cafe on the lake, but it wasn't open until 11am. The town seems to have a few construction projects going on, so maybe it will be seeing more growth in the future.
• Jasmine Sng (8/5): - Environment was beautiful Im upset that the hotel is under renovation, our window view was totally blocked
• Alex Elisha Jiawei (9/5): -
• Reiko (8/5): -
• Keasara (8/5): Appreciated much - Peaceful , clean , nice location, staff helpful No elevator but staff support for carry the luggage… and poor me western room was renovated … so view is not clear … maybe next time stay in japanese room
• KAMIMURA (5/5): - 廊下の音がなく、夜も静かでした。 食事が思っていたのと違いガッカリ。テレビ番組を見て予約しました。テレビ用の食事だったと思いました。
• BUDI MULYADI (10/5): - Love the hot spring
• Pichanon (10/5): -
• Lauren (9/5): A beautiful and relaxing place to unwind - Although this place is further from Nikko than others, its seclusion and access to the mineral springs is part of its charm. The facilities are a bit dated, but they are very clean and the room itself was spacious and comfortable. The staff were excellent. The breakfast and dinner were delicious and, as coeliacs, both my partner and I really appreciated the accommodations the chef made for us as well as the clearly labelled allergen cards that enabled us to eat from the buffet safely. The view from the dining room is stunning and the onsen, especially the open-air bath, is not to be missed.
• apinya (8/5): Good time with family with nice weather - Onsen is good, clean and calm. The room is a bit old decoration but clean. This is large and comfort for family. We have a special day with this hotel. The tree has red and yellow color in front of our room. Such a good time there. In front of the window, there's steel scaffolding on construction. Staff explain the way to the room with wrong direction, we spend almost 10 mins to the correct way.
• Hsiaotuan (7/5): - 地點不錯,餐飲不錯,餐廳服務人員不錯 1.房間比較沒溫度,相關洗臉保養品都沒有和一般溫泉飯店不一樣 2.櫃檯人員對於獨旅客人比較不友善。安排景相對比較偏的房間,原因是因為你只有一個人,他賺比較少的意思 3 房間不太乾淨,做了有鬼的惡夢,十幾天的旅行只有一天這樣
• 佐々木 (5/5): - 連れは，少し不満足の様子でしたが自分的には、部屋以外満足でした 部屋の床【畳及び洗面所、トイレの床が軋むのがとても気持ち悪かった】
• Amir Tadmor (10/5): Beautiful autumn stay - Great Kaiseki dinner, great breakfast. The onsen was wonderful, especially the outdoor bath. The staff were very friendly and helpful. The hotel is easy to get to with the bus from Nikko/Lake Chūzenji. From the hotel it is easy and beautiful to walk along yuno lake to Senjōgahara
• Alexander (10/5): -
• Hoang (3/5): -
• Hoang (3/5): -
• Jocelyn (9/5): -
• Ericka (10/5): Gorgeous stay and lots of amenities - Location was gorgeous. It has many trails near it and the yudakai waterfall is only a 25 minute hike one way from the hotel. The room was very cozy and the tatami mats were very comfortable. They set up the beds while we went to dinner. Dinner and breakfast were feasts with great quality. The onsen bathhouses also had a lot to offer. There was an indoor and outdoor onsens. Full body wash, shampoo, conditioner in the bath. There was also an assortment of lotions and hair products in the locker room. My only complaint and it could be due to the location of our room. Being on the first floor in the furthest room, the WiFi was very spotty. Barely got connection.
• Li Sian (10/5): - 泡湯舒適舒壓，房間寬敞舒適 洋房棟在施工，無視野，事前不知情，房價也一樣
• Li Sian (8/5): -
• Gabby (9/5): A great family onsen away from the Nikko crowds - Very family friendly, it has a little library, the onsen waters are not too hot, the staff were very welcoming and there's even a little playroom. Buffet was excellent. An email address for contacting the hotel directly. A little more clarity on the pricing. Kids under 7 count as a person when booking a room, but if they require a futon, that needs to be paid extra.
• Marie (10/5): - Amazing food and beautiful high windows in the restaurant with a feeling of being outside between the trees. Nice outdoor Onsen. Very quiet A little playground for toddlers would be nice to have
• Yoshinori (7/5): 上の件を除けば良かったと思う。 - すき焼きの夕飯がおいしかった。スタッフのサービスも良かった。 風呂に行こうとしてクローゼットにあった風呂用のかごを取り出したら、重なっていた下のかごの中に前に泊まっていた人が使った濡れたタオルがそのまま入っていた。それだけでいやな気分になってしまった。従業員さんも忙しいとは思うが、細かいところまで気を遣って欲しい。
• 黃建武 (9/5): - 飯店前方就是湖泊！ 價錢稍高，性價比低。
• Nowatari (6/5): -
• Koh (4/5): Definitely not value for money. Food won’t be missed. Service is not noteworthy. - The property’s location is decent, with a view of the lake. Dinner and breakfast was extremely disappointing. Of all the ryokans that I’ve been to, this has got to be one of the worst. Most of the food at the buffet had terrible quality and just reeks of mass-market standard, and pales in comparison to other ryokans I’ve tried in general. Breakfast buffet was just very disappointing and I had just a few bites to say the least. The only saving grace is the onsen which was decently put together. But to pay this much for a non-personalised experience, I’d advise you look elsewhere.
• HISAE (7/5): - 清潔感　フリードリンク　 スタッフの対応が、丁寧でした。 食事美味しかったです。朝食もバラエティーにとんでいて良かったです。 ワッフル美味しかったです。 夕食のお肉やわかかく高齢者（両親.90代）も食べられました。 温泉も温度がちょうど良く　ゆっくり入ることが出来ました。 両親とゆっくり過ごすことができました。 また利用したいです。 高齢者が一緒だったのでエレベーターまで遠かったのが少し気になりました。 枕が少しあいませんでした。 布団は悪くはなかったです。
• Utagawa (10/5): - 湖に面したロケーションが最高。お風呂も清潔で気持ち良かった。 無かった
• Yingru (8/5): -
• Kaspar Johannes (10/5): Great if you like nature, onsen, and if you're travelling with kids. - Beautifully located at a lake side, very peaceful atmosphere, great attention with the food, very helpful staff and great for kids, since they have a dedicated playroom. We really enjoyed our stay.
• Peter (8/5): Sehr schönes Hotel für ein Aufenthalt im Nikko - Sehr schöne Umgebung. Das Onsen ist ein Muss, wenn man dort übernachtet. Sehr reichhaltiges Buffet. Das Hotel wurde außen renoviert.
• Guy Ben Amots (9/5): - מיקום מדהים, אונסן מרשים, והרבה מתקנים שמתאימים לאווירה מסביב. צוות נעים ואדיב, משקיעים ומסבירים לתיירים כל דבר 🙂
• 陽子 (7/5): 大自然の中、充実していた - ご飯がバラエティーにとんでた。風呂よし、環境よし 電気が消えていたり、ロビーの電気が夜早く切れたりとしていた
• Rio (8/5): -
• Emile (8/5): -
• OOTA (10/5): - 温泉が快適（湯も設備も） 特にありません。
• Seiichi (5/5): 期待外れ - ロケーションは良い 客の人数に対してスタッフの数が少なすぎる。
• 進 (10/5): - 　お湯良し，お風呂良し，食事良し。星空観察もあってとても満足しました。動線も分かりやすくて。コーヒーなどのサービス，デザートなどの部屋への持ち込み可など申し分ありません。 　以前と比べて，牛乳が紙パックになったのは，中身が変わったかどうかとは別に見た目でおいしさ度は下がりました。朝食のイクラがなくなっていたのも残念でした。
• Yuki (10/5): -
• Sakuri (7/5): 良 - 湯が良かった 湯に入るのに不便だった。孫の夕食で肉の鍋🍲は食べずらかった。煮込みハンバーグなどで有れば良かった。子供のメニューに工夫が必要です。大人の鍋も工夫が必要です。
• takahiko (7/5): -
• Toshiaki (10/5): -
• 内田 (9/5): 次回も、利用したい - お風呂が気に入りました チェックインが3時から2時にしてほしい
• Huw (10/5): Exceptional -
• Iza (10/5): Exceptional -
• Gabriel (8/5): Great stay for an authentic Japanese experience in a remote part of the Nikko region - - Very relaxing place with lots of food options - Inside and outside onsen with a good equipment - Comfortable and huge Japanese room - Close to hiking trails - Enchanting view from the dining room over the nearby forest / lake with deers playing around - Super friendly staff - Food was not the greatest but there were lots of options - The futon and the pillow could be a bit more comfortable - The hotel is very remote, there's nothing around (it's worth taking the Nikko All Area Pass as you'll use the bus a lot)
• Avi (8/5): Very good -
• Daniel (10/5): A Relaxing Retreat with Exceptional Service and Cuisine - We loved everything! The onsen was absolutely amazing — it had everything: lotions, creams, indoor and outdoor baths at perfect temperatures. The lounge clothing provided was both comfortable and stylish, and added to the relaxing experience. There was a stargazing night tour, a kids’ room, and the staff gave excellent, thoughtful service. Plenty of seating areas, a convenience store right inside the hotel, and a great gift shop — even selling the same products used in the onsen! The dining experience was the most incredible we had during our entire stay in Japan. It was colorful, diverse, with unique small chef dishes alongside a generous buffet, including fresh fruit (which is rare!). Guests could even take food back to their rooms. The location was excellent, overlooking the lake with a walking path that led us straight to the hotel. The hotel is surrounded by nature and other hotels, so while the atmosphere is peaceful and scenic, it’s not a lively area if you're looking for city life or lots of shops nearby.
• Simon (10/5): A wonderful stay, which surpassed our expectations. - The food was absolutely wonderful- we weren't expecting to be treated to such a feast on a nightly basis! The children's meals were also pitched exactly right. The staff were lovely- they were polite and friendly and couldn't have been more helpful. The onsen was clean and so relaxing- a great way to unwind every day. The room (we had Japanese style) was spacious, quiet and clean. It felt a bit special, with wonderful views. Nothing- it couldn't be better
• Valentina (8/5): Very good -
• Camille (9/5): Warm and welcoming - Incredible service, every staff member was so polite and made you feel welcome. I liked the furniture and onsen facilities. I liked the decoration, the entire hotel felt warm and welcoming. There was too much MSG/dashi used in the dinner food, I had very dry mouth and very thirsty at night, made it difficult to sleep. I didn’t have that issue with the breakfast. Also the futon wasn’t a traditional futon, but 3 separate pieces of foam that would separate when you moved around while sleeping so that was uncomfortable. Would’ve enjoyed a traditional futon more.
• Mark (10/5): Nikko in the snow March 2025 - What a great hotel from the onsen to our Japanese room everything was perfect and the dinner that was included in the price was superb

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