Kyukamura Shonai-Haguro

Location: Haguroyama-8 Haguromachi Touge, Tsuruoka, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Kid meals
• Public Bath
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Ski storage
• Television in common areas
• Ski-in/ski-out access
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Ski lift privileges
• Snow sports gear
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Japanese-Style Standard Room - Non-Smoking

  The family room features air conditioning, tatami, a safe deposit box, an electric kettle, as well as a TV. The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Trash cans
  • Yukata
  • Accessible by lift
  • Key access
  • Tatami (traditional Japanese flooring)

• Twin Room - Non-Smoking

  The twin room provides air conditioning, a safe deposit box, an electric kettle, yukata, as well as a TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Heating
  • Alarm clock
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Trash cans
  • Yukata
  • Accessible by lift
  • Key access

Guest Reviews

• YUKO (8/5): -
• Inomata (10/5): - 濡れた物を入れる袋がロッカーにあり、その細かな心使いに心を打たれました。　 食事も美味しかったです それから 帰りの時、皆で写真を撮りたくてスタッフさんにお願いしょうか迷っていた時 その事に気がついて下さったスタッフさんが、外まで出て来て下さって写真を撮って下さいました。 本当にありがとうございました。そのスタッフさんは 庄内の説明をして、下さって、一番知りたかった羽黒山の段数を聞いて、頑張って登ったねって皆で褒めあいました(笑) 本当にありがとうございました。 又山形に来た時は、利用させて頂きますね 有りません
• Ari (9/5): 素晴らしい - スタッフが親切で料理もとてもおいしかった。本も自由に読めて出羽三山の説明のビデオも上映されていて翌日の旅行に役立った　
• Yoko (6/5): ご飯が美味しかった - スタッフが皆さんとても感じが良かったです。ここの従業員さんはそれが普通だと思っているかもしれませんがとても良かったです。 お風呂の天井や目隠し用の柵のようなものの黒い汚れが目立ち気になりました。お布団の匂いが少し気になりました。
• Sandi (10/5): Surpassed our Expectations - Everything. Excellent service, friendly staff, delicious variety of food. Wonderful facilities. Onsen perfect. Would give this hotel 10/10 Nothing!
• TOMOKI (8/5): -
• chieko (8/5): -
• HIROKI (9/5): -
• Yuko (9/5): 快適でした。 - 目的地に近い立地であること。 温泉も泉質が良かったと思います。 特になし。
• olivier (7/5): -
• Ian Kenneth (9/5): Great value for money - The free breakfast and dinner were fantastic, offering plenty of delicious choices which were clearly made using local ingredients. Room was very spacious and came with excellent amenities. The onsen was also a major highlight and truly enjoyable. Given its location, getting there from Tsuruoka station via public transport is very limited.
• 안 (10/5): - 친절하고 깨끗한 숙소 없음
• Cristina (10/5): -
• oono (10/5): -
• えぢょ (7/5): - 温泉がとても良かったです。 あえて言うなら、到着した時にくつろげるラウンジがあると良かった
• 美幸 (8/5): ゆったり - 予約不要で参加できるアクティビティがいくつもあり、楽しかったです。 温泉の温度がやや高め。
• KWANRUEAN (9/5): -
• Aiko (10/5): 出羽三山めぐりに最適！ - 夕食も朝食も美味しい 特に食べ比べできる山形のお米 さくらんぼも！ 特にないけど、月山登るバスの本数が少ないので何かいい手段があると嬉しい
• Ross (9/5): Superb -
• Mariska (9/5): Superb - This was an absolutely amazing stay that far exceeded our expectations! It was our first experience in a Japanese style room and an onsen, and the room was a delight. Comfortable futons impecably laid out while we had dinner, a lovely highgloss low table with comfortable seating. The tatami flooring was a delight to walk on. There is so much attention to the little details, even slippers ready to slip into in the toilet! The dinner was absolutely fabulous. This was one of the healthiest dinners we've had this vacation, with plenty of vegetables and soup and good quality seafood. The breakfast was also more than plenty with a varried delicious buffet. And the onsen was amazingly hot and calm. I actually intended to leave after a quick dip but immediately returned to it as it was so comforting. The cool relaxation corner next to the onsen is also a very nice touch, as is the tv playing a documentary of the region's culture and nature at a suitably pleasant low volume. The staff is also amazing! Though they don't quite speak English, they are all very kind, attentive, and enthusiastically helpful. Even if you don't immediately see anyone, as soon as you're on the premise looking a bit lost, they will show up to unobtrusively offer their assistance. The souvenir shop is also a very nice touch! With many nice local foods, some of which are also used in their restaurant and nice snacks, cloth and trinkets I hadn't seen elsewhere. A bit of a downer but no fault of the hotel is that it turns out that during winter, it's quite hard to reach both the foot and the summit of Mount Haguro. All walking paths are closed during winter as they're not kept snowfree. Being the adventurous type we checked and the snow on the paths is between waist to even chin high. The only option if you don't have a car is by bus, as we haven't seen any taxi or shuttle options. During newyear's holidays, which runs from 31/12 till 03/01, the amount of buses is also severely limited. Information on Google Maps might not be correct either, such as the opening hours of the museum Ideha Bunka Museum. This wasn't an issue for us, but a possible point of attention for western travellers is that the rooms don't have a shower or a bath. You're expected to use the onsen, which is a communal bathing area, segregated by gender. (Young kids can join their parent regardless of gender)

Photos