The Palm House Inn

Location: Calle 13 Ave 2 y 6, San José, San Jose, 10303, San José, CR

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:30 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Area shuttle (surcharge)
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Continental breakfast
• Elevator
• Free breakfast
• Smoke-free property
• Tours/ticket assistance
• Area shuttle (surcharge)
• Airport transportation - drop-off (surcharge)
• Free continental breakfast

Rooms Available

• Standard Double Room (con AC)

  1 Double Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Free WiFi

• Standard Quadruple Room

  2 Double Beds

  Internet - Free WiFi

  Entertainment - Cable channels

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Free WiFi

• Double Room, Terrace

  1 Double Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Free Local calls
  • Free WiFi

• Comfort Quadruple Room

  2 Double Beds

  Internet - Free WiFi

  Entertainment - Cable channels

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Free WiFi

• Triple Room, Accessible

  1 Double Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Free WiFi

• Standard Triple Room

  1 Twin Bed and 1 Double Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Free WiFi

• Economy Double Room Single Use

  2 Twin Beds

  193 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Free WiFi

• Traditional Double Room (A/C)

  2 Twin Beds

  Internet - Free WiFi

  Entertainment - Cable channels

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free Local calls
  • Free WiFi

Guest Reviews

• Verified traveler (8/5): - Buen sitio para un par de dias en San José, muy agradable el personal
• AMLotito (8/5): - Quaint spot For a quick stay in The city. Taft was friendly and helpful. Would recommend
• marcelo (8/5): Chiquitito pero bueno - Muy buena atención, un hotel modesto pero bueno, limpio y central que es lo principal, relación precio calidad excelente
• Verified traveler (10/5): - Super hot shower safe neighborhood and convenient to all downtown points of interests
• Verified traveler (10/5): - Excelente ubicación, habitaciones cómodas y muy limpias, excelente trato del personal.
• Verified traveler (10/5): Totalmente satisfecho - Excelente atención
• Maria Jose (8/5): Muy recomendado!!! - La relación calidad precio es buena, la habitación que yo ocupe era pequeña pero suficiente (tienen habitaciones disponibles mas grandes por precio algo superior). Esta bien situado y las personas de recepción son muy amables en el trato y con mayor disponibilidad que en otros hoteles para ayudar al cliente a buscar los medios para viajar por Costa Rica de forma razonable y económica para el cliente. He utilizado este hotel dos veces en mi parada por San Jose y mi experiencia ha sido muy buena, lo recomiendo!!!!
• Verified traveler (10/5): Fantastisk service - Vi stannade här en natt. Min kompis anlände tidigare än mig och hotellet lät henne checka in tidigare samt gav henne frukost även om detta inte ingick första dagen. Receptionen, speciellt Kenneth (även den andra receptionisten vilken vi inte minns namnet på), var superhjälpsam. Han gav oss råd, tog reda på information och ringde samtal för att hjälpa oss. Hotellet är mycket centralt, gångavstånd till det mesta. Hotellet har bekväma sängar och en söt liten innergård. Inget lyxhotell men ett prisvärt hotell med bra standard.
• Gabriel (10/5): The best hotel in San Jose - Muy buen hotel céntrico en San José, su host es muy amable, el desayuno es muy bueno y sano. Espero volver pronto
• Verified traveler (2/5): - They sold my room and try to send me to a really bad hotel
• jose (4/5): - no me gustó que me ofrecieron una habitación que no era la que requería.
• Verified traveler (4/5): - Hotel bieter nicht wirklich ein Frühstück, es ist eher nur ein kleiner Snack. Wasserdruck der Dusche war super. In der nähme des Hotels gibt es einige Restaurants
• Verified traveler (2/5): - So disappointing I left after one night. A small, cramped room (with 2 beds and no space to walk), creaky beds, outdated decor, the most basic of equipment- and a supposedly continental breakfast which was laughable. The bed was old and creaky, and the room was noisy. It’d be hard to imagine a more depressing night...
• Mike (8/5): Avoid the ground floor in front. - Don't stay on the first floor in room 101 or 102. You can hear everything from the buzzer for the front door to the clerk typing on their keyboard. Other than that, excellent.
• Pete (8/5): - Great central location at a great price. Perfect for a couple of nights to explore the city.
• Arturo (4/5): - Elegí el hotel por conveniencia en ubicación porque iba a realizar solamente un trámite en una institución. La atención por parte del personal fue Excelente, pero el hotel es triste y silencioso y la habitación no me agradó con respecto a las fotos, no hay amenidades y la limpieza no es buena, los canales de tv de mala calidad, en el baño hay una cortina ( eso ya no se usa, no es higiénico ) Es un hotel de paso pero si deben de mejorar porque no es bueno que los turistas se lleven esa impresión de la hotelería del centro de San José. Aclaro con esto que no estoy molesto solamente que no disfruté de la estancia.
• Michelle (8/5): - Cute place, simple breakfast (wish they did not use so much plastic), great location near Jade Museum But noisy...bring earplugs:)
• Andrea (2/5): Morning staff friendly,however, mattress has ticks - Awful experience, the only good about the hotel was the morning staff they were very friendly and nice. However my husband and I arrived in different flights, and there was a problem with the reservation and they didn’t let us in until he arrived almost two hours later, my six years old kid was so sleepy and they didn’t even care about him. It was awful! the night person accused us that we would leave the hotel without paying, when the payment and the reservation was already done, it was awful experience! He was so mean, I don’t understand how I do not understand how he could not think about the kid! And that is not all The mattress has ticks! They changed our room but the damage was done, they told us that this happened before on the same room!
• Verified traveler (6/5): Good location but average for the price paid - The hotel is in a pretty good location in relation to the city centre and China town. The main drawback is the size of the single rooms which were pretty small.
• Verified traveler (10/5): Nice hotel, central location - Hotel was basic accommodations, but very friendly staff, clean, and in a great location. I would recommend this hotel to anyone and would definitely come back again.
• jen (8/5): - Great location. Staff were wonderful, made us breakfast to go because we had an early flight.
• Karina (10/5): Perfect - The best hotel really beautiful, my room was amazing
• William (8/5): Not that costly, so okay - Far from luxurious, the staff was helpful and polite and the location within walking distance of central daytime San Jose stuff, but that also put it in an iffy neighborhood, that I really didn't feel comfortable about walking around late after dark. No elevator, so I had a third floor walk up of possible 4, even though I had requested the lowest possible floor, having mucho luggage and senior citizen years. In small room, at least the wi-fi worked well, tv, bathroom and firm bed, okay.
• Deb (6/5): A Good Basic Hotel - Located in the Centre of San Jose, this hotel is within walking distance of museums, shopping, and the National artisans market (accross the street ). Convenient and very pleasant staff. Ask for a room at the back on first floor-you will be more comfortable. Staff is lovely. Continental breakfast is yogurt, fruit in bowls, white bread toasted with margarine and jam provided in packages, and one slice each of processed cheese and ham.
• Verified traveler (10/5): Lugar de hospedaje mi y céntrico - Un lugar muy cercano Para mis negocios en San José
• Verified traveler (6/5): televisor sin señal de cable - hice el reclamo de nos tener señal de television y me cambiaron de habitacion y me pasaron a una habitacion con mucho ruido y no pude dormir
• marco (6/5): Good position to end of Avenida 2 - Room last floor are original and with a romantic balcon to see or ear the passage of the train! Must put more quantity of light inside the room.
• Gino (8/5): - Estadía bien, el lugar es limpio, agradable y buena ubicación.
• Kurt (2/5): Stay somewhere else - Horrible place. Very noisy room, service nonexistent, TV remote did not work on a very small TV, safe did not work, bathroom sink had hair in it from previous guests and had not seen Ajax in ages. The room had a musty smell to it. For the same price or a little more you can find a better place. The only thing positiv was the location, very central.
• VELIAL (2/5): - mal porque hice una reservacion para la fecha que ustedes observan y cuando llegue al hotel sucede que no tenia reservacion tuve que buscar a esa hora otro hotel.
• Nathalie (8/5): Bon rapport qualite prix - Hotel propre et personnel gentil. Bien situe dans la Ville. Chambre tres petite mais pour une nuit ce n' est pas un probleme
• John (6/5): Hotel was nice however a bit dated. - The hotel was comfortable but dated. We had asked for a joint family room as we had a 5 yr old and my elderly parents with health problems with us. We were placed on the top floor in separate rooms with no elevator. The advertised price of the room on expedia was $73.80 TAXES INCLUDED. $73.80 to be collected by the hotel.Instead the hotel insisted on collecting $83.90 stating that taxes were not included. Someone had it wrong here! My itinerary clearly stated quadruple room 2 double beds for $73.80 taxes included instead I was placed in the attic room with low ceilings and difficult access for my elderly physically impaired parents. Happy that I booked with expedia as they credited my account $25 for the inconvenience.
• Karin (8/5): - Bra läge för bra pris och fräscht. Bra men enkel frukost i går. Trevlig personal
• Cynthia (8/5): Parfait emplacement - Très bien situé à deux pas du marché d'artisanat, du musée de Jade et du musée nationnal. Par contre, la proximité du train et d'une avenue achalandée qui en font un endroit un peu bruyant. La mauvaise ventilation cause la présence de moisissure sur les murs.
• Verified traveler (6/5): Economy hotel - Location is a plus to parques, plazas, teatros,resaurantes, bus stops
• Pat (10/5): tres bien pres de tout ! - Personnels super gentil chambre propre trrs grande salle de bain tout etais parfait et pour un prix tres abordable
• Cesar (2/5): Terrible, bad experience!!! - The Hotel is located in a unsafe place in the city, when we arrived to the hotel, the receptionist did not find our reservation, and he blamed to expedia about the mistake... we were so tired after a long trip and we had to wait at the lobby, The receptionist was incredible rude, we beg him for a close room and big, because we had a lot of luggages and we were with a baby, he gave us a room in the last floor, and the hotel doesnt have an elevator or assistant hotel, even our friends were there, the receptionist didn´t accept to them to enter to the hotel in order to help us UNBELIEVABLE!!!... we had to climb the stairs by ourselves... The room was terrible small, no place for anything just for walk and sleep, old beds and tv, the bathroon small and no windows, smelly, No air conditioner and fan broken. Poor breakfast... The worst thing was when we paid, they invented many other taxes that was not in the reservation, and they said that expedia.com does a wrong reservation... realy horible experience!!!!
• Kenzo (2/5): Rude! - I arrived at 10pm Tbey said that expedia had make a mistake, there was no rooms available. I reserved from 3 day before why just wait until I get there to say that there is no rooms? The guys at that time was VERY RUDE! Good Hotel But staff NEED to do better.
• Verified traveler (8/5): - Rigtig hyggeligt lille hotel, men rigtig god service fra personalet, og jan anbefale stedet
• Diego (4/5): Servicio Pésimo - Habitación 302. La cañería de la ducha esta tapada y se estanca el agua cuando se baña. El desayuno PÉSIMO, una merienda es lo que deberían indicar en lo incluido, para saber que hay que ir a comer afuera, estamos en CR lo mínimo sería un pinto, y la manipulación de alimentos por parte de la mesera muy mal ni guantes ni gorra para el pelo, gracias
• Maricarmen (8/5): hotel céntrico - El personal del hotel muy atento, el desayuno muy bueno y suficiente. El cuarto era pequeño.
• teresa (8/5): Bien ubicado, cerca del centro. - Mi estancia en el hotel fue tranquila, su personal muy atento y dispuestos a solucionar las dudas. El desayuno muy bueno, con fruta, jugo, pastelillo,, te o café , yogurt, tostadas, mantequilla y mermelada. Muy cerca cajero, cafeterias, pizzerías. Quedé conforme con la estadía.
• Verified traveler (6/5): - Si gustas del teatro, el hotel esta ubicado en una excelente zona. El hotel no cuenta con ascensor para los pisos superiores
• Verified traveler (8/5): - Fint och fräscht hotell med nära till shopping och sevärdheter. Personalen pratade inte så bra engelska och det är ganska nära en stor väg med mycket tutande vilket kan vara störande. Vi är nöjda med vår vistelse och skulle bo där igen!
• teresa aurora (10/5): Lo recomiendo. - La hab itación sencilla pero confortable y limpia. Sábanas y toallas impecables, blancas. Buen desayuno. Dormí muy bien.
• Amanda (6/5): - This was a good find for the price. It's close to some good restaurants and walking distance to many San Jose attractions.
• Tony (8/5): Muy bien hotel - Creo que es un lugar bonito, ademas las personas de la recepción son bastante amables, es un lugar recomendable por precio y comodidad, además está cercano al centro de San José
• Kenzo (8/5): Nice location. - Nice location, roon are little small, near in the town, Nice staff.
• Verified traveler (8/5): Clean and comfortable - Very nice, clean hotel with super staff who were very accommodating and spacious rooms. Only qualm non-fault is the train line which is at the end of the road. Was quite loud in the morning but no problem overall. Would stay again if in San Jose (which we did).
• Mario (10/5): Nice stay in SJ, downtown - Very nice stay and very attentive staff, my special thanks to Leo, Brian, Mario and the lady who served breakfast, they were very polite.

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