Resort Inn Marion Shinano

Location: Chikuni Otsu 12840-1, Otari, jp

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Massage services
• Packed lunches
• Ski storage
• Shared lounge/TV area
• Shuttle service (additional charge)
• Grocery deliveries
• Kid meals
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Ski storage
• Television in common areas
• Ski-in/ski-out access
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Fishing nearby
• Ski lift privileges
• Snow sports gear
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a bath, a bidet and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Window

• Japanese-Style Room (8tatami)

  Featuring free toiletries, this family room includes a private bathroom with a bath, a bidet and slippers. The air-conditioned family room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 3 futons.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Window

• Japanese-Style Room (10tatami)

  Offering free toiletries, this family room includes a private bathroom with a bath, a bidet and slippers. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 4 futons.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Window

• Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a bath, a bidet and slippers. The air-conditioned triple room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key access
  • Window

Guest Reviews

• Leticia (10/5): -
• Michael (7/5): -
• Udachin (7/5): - Great location for skiing Fantastic breakfast, both Japanese and European styles in individual breakfast room. Awesome onsen. Very friendly and accommodating staff The only thing that was spoiling it was the smell of cigarette smoke in the common areas. (There was no smell in the room and in the dining area)
• Steven (8/5): -
• Anchalee (7/5): -
• WEITE (10/5): - 距離gondola超近，提供的早餐也超棒，真的是來栂池大推的一間住宿，滑完雪離餐廳或是商店都很近 沒有
• Doris (7/5): - Good location. 1 minutes away from the slope. 1 minute to the shuttle bus station. The staircase of the dry room is steep..
• Siu Wai (8/5): -
• Sheng-Chuan (9/5): -
• Chee Kean (7/5): We stayed in Tsugaike mountain resort for 3 nights, the buffet break fast was simple but adequate, the onsen on top was - The breakfast fast, onsen
• Denise (10/5): - Delicious Japanese breakfast served every morning, discounted rental rates for skis/snowboards just next door. Convenience store just located across the road. Very close to the slopes. Public onsen available as well!
• Veronika (10/5): Perfect location, amazing onsen, great value for money and discount for rental ! Highly recommend 🙏🏻 - Close to everything, lovely onsen
• Kamol (9/5): -
• 白龍宮 (10/5): - 溫泉 沒有
• Peerapun (7/5): - near the ski slope and gondola lift. its like a ski in-out hotel. i found one sock under my bed ><
• Zhaohui (9/5): - Near Tsugaike Resort, with customer discount, good trip
• Jackson (5/5): overall was good as it was close but the shower honestly made is unpleasant as it’s cold in winter and you want a warm s - good location Staff were very stand-off and didnt really give the extra that you’d expect at a hotel, the shower is terrible after a long day at the ski field - it had a terrible angle that made it leak, no matter what you did, it was either extremely hot or extremely cold
• DAY (2/5): I will never come back here again. - The room was spacious. The room is not soundproof at all. The walls and floor are thin and the door is noisy. You can hear everything even the boiler start and stop. I couldn’t sleep all night. The hotel charges 500 yen for luggage storage.
• Jim (8/5): Great location - Location was excellent, 150 meters to chair lift and another 50m to Gondola, Staff were helpful and friendly, beds and room were fine, breakfast was good, great access to local bars and restaurants. Rental shop below was excellent. Property is older but still clean, no issue
• Poh Kheng (8/5): comfortable and convenient - location is very near to the ski slope room looks a little old
• Chaipat (8/5): - Excellent Location Tsugaike just around conner A bit old
• Tay (8/5): - Nice onsen on the top, locker for your snow gear, but the staff were unfriendly, and the room smelled like smoke.
• Haley (10/5): - Nice room, friendly staff and good breakfast
• Eryn (10/5): - Always love staying here.
• Finlay (10/5): -
• สิทธิชัย (8/5): -
• Jealeisa (8/5): Funky and great - It’s funky and old. The public bath was next to my door and it couldn’t been more perfect. It felt like it was my own private bath. The traditional Japanese rooms were comfortable. Highly recommend the breakfast. It was great. And awesome location. Prices were reasonable because unfortunately the area is turning into Niseko 2.0 with a bunch of aussies running around. Smelt of smoke on the lobby but it’s also ancient.
• YOU CHENG (8/5): -
• Christopher (10/5): superb value, great location. - proximity to tsugaike kogen ski resort. as close as it can get. also do the bus stop that comes from nagano. hot water was a little difficult to control.
• shigeru (8/5): 宿泊者みな満足した。 - 朝食は2泊連泊して、メニューに工夫があり良かった 栂池ゴンドラに近く、移動が楽だった エアコンのリモコンが見当たらず、温度調節ができなかった
• Graham (7/5): Good place to stay in Tsugaike. - Good location close to ski resort and restaurants. Breakfast was ok and room and onsen good. Nasty stairs to ski lockers were tough and there was constant ice on property exit stairs that staff never dealt with in the week we were there.
• Natkritta​ (9/5): -
• Pasutorn Pong (7/5): ห้องกว้างเหมาะสำหรับ2คน อาหารเช้าดีมากๆๆๆ - สะดวกสบายใกล้ลานสกี ร้านซุปเปอร์มาร์เก็ตตรงกันข้ามสะดวกมากๆๆ NO
• Juicheng (9/5): - 位置不錯，樓下可以租雪具，來栂池滑雪可以再來 沒有
• Sirimard (10/5): - ที่พักดี ใกล้ลานสกี อาหารเช้ามีใฟ้เลือกหลากหลาย
• dimsumbee (9/5): Excellent location for skiing - Excellent location, 5mins walk from ticket office. There's a ski rental shop next to it as well, and you get discounts there being a hotel resident. Staff's English can be improved, it's a bit hard to communicate with them. Breakfast was so-so too. Was expecting a larger drying area for clothes, but there's only storage space for skiboards and ski shoes.
• Stuart (8/5): -
• MAKOTO (8/5): -
• Arthur (10/5): Excellent value, I’ll stay again, 2 minutes to lifts - Location, staff, cleanliness Spaghetti and fries for breakfast
• Charlene Angelos (8/5): -
• Erika (8/5): - Närheten till skidbacken, bra med torkmöjlighet för kläder på rummet, frukosten, stort rum. Lyhört från korridoren, hårda madrasser.
• samerjai (9/5): Good value of money and convenience and public baht - Superb dinner, location, public baht, convenient store and ski rental Locker is at basement. The stair to Locker room is narrow.
• Nicolas (9/5): - Amazing breakfast, and perfectly located next to the Tsugaike ski slope. Also very close / right next to the bus stop that operates every 30min betweeen the other ski resorts. We conveniently also rented our skis + gear from the ski shop underneath hotel.
• opal ph (9/5): Really nice staff and hotel facilities - Spacious bedroom compare to another hotel near by. Fulton a bit hard
• Owen (10/5): -
• Biggie B (5/5): Good hotel for a short stay that is a quick walk to the lifts. - Great location. Less than a 5 minute walk to the lifts at Tsugaike Kogen Ski Resort The front desk was never manned, always had to ring the buzzer and wait for assistance. The staff didn't feel very engaged.
• Xiaoqian (9/5): -
• WEITE (10/5): - 離栂池Gondora超級近，對面就有商店可以買零食，離餐廳也都很近，來栂池選這間真的很方便，房間有浴室、樓上有泡澡堂，C/P值很夠 可惜的是地下室乾燥室沒辦法通外面，但不影響住宿體驗
• Supranee (9/5): - Dinner
• Lillian (6/5): -
• Brian (5/5): For the price, you can find better in the same area. - Super close to Tsugaike. Less than a 10 min walk to the gondola. The parking is not near the hotel and the staff doesn’t seem to give a damn what’s going on. Not very friendly as well.
• PINYU (5/5): - 很接近栂池中央纜車站，但是纜車站往飯店方向是小小的上坡。飯店對面就是附近唯一一間小賣店，很方便 入住當天寄放行李會收取500日幣/人
• Ayadi (8/5): -
• Keiko (3/5): -
• 育先 (10/5): -
• Yi Wen (10/5): - 飯店櫃檯小姐人非常好！！！ 也提供幫助！ 離雪場售票走路3mins 和室很乾淨！ 感謝招待，下次會再來
• Mark (8/5): Overall, very good. Would stay here again. - Location and old style of the place. Our rooms were well appointed and pleasant. Breakfast was excellent.
• kyou (8/5): - 場所も設備も良くてコスパもいいんだけど、駐車場がちょっと遠いのが惜しいかな。
• CHIHIRO (10/5): -
• Quyen (9/5): -
• koji (8/5): -
• Cathy (8/5): A great stay - thanyou. - Close to snow & ticket office & restaurants Onsen was excellent.
• Sayuki (7/5): - Convenient location right next to the ski station. Bed was very warm. The tables in the eating area were quite dirty. We could tell the tablecloths hadn't been washed for several days.
• Hujimoto (5/5): -
• Jo-Anne (8/5): Great location, requiered more space. - Great location close to everything! Small rooms and family of 4 needed to book 2 separate rooms
• Shinobu (8/5): 大満足！ - ゴンドラ乗り場から近いこと！ 目の前にコンビニがあったこと！ お部屋も清潔で過ごしやすかったです。 大浴場も気持ちよかったです。 スタッフさん外国人でしたがとても丁寧に一生懸命お話ししてくださいました。応援したくなりました。 お布団やゴミの分別などセルフでやることが多いけどその方が私はいいと思います。 あと車のキー失くしてここで預かってくれてたことが本当にありがかったです。もう感謝しかないです。また利用したいと思います！ 駐車場が少し離れていてホテル前に一時的に車を停めて荷物を下ろしたりがやりにくかったことですがすごく不便で困ったということはなかったです。
• Szyii (8/5): - Location was good, gondola and chair lift nearby to the slope. The hotel is a bit dated and stained. Strong cigg smell in lounge and lobby area. Parking was in another hotel opposite which is a bit of walk. Wifi in floor/room did not work at all and after letting staff know they didn't fix it so for 2 nights we stayed we had to use wifi in lobby....
• Andrew (8/5): -
• Maudie (8/5): All you need, no frills, but charming. - For the price, it exceeded our expectations. It had everything we needed, big spacious rooms, ski lockers, and right on the slope. Lovely onsen for relaxing after skiing, although beware it’s segregated by gender. It’s quite dated and breakfast is only served 07:00-09:00 so we missed it both days. It would be useful if it were open longer. The heating is only by hot air, and the machine was super noisy and dried out the air, giving us sore throats. Otherwise it was freezing in the room!
• Chan (9/5): Overall is good - Location Nearby ski place
• Peerawich (8/5): -
• Kasem (6/5): - ใกล้ลานสกีมากเดินทางสะดวกมีที่จอดรถ
• kenich (7/5): -
• Sanya (3/5): ห้องไม่คุ้มค่าราคาที่จ่ายไป -
• Faria (7/5): A localização na base da gôndola que sobe para as montanhas é super privilegiada. - Equipe super simpática e prestativa. Camas confortáveis. Café da manhã bem variado. Ar condicionado de quarto e interior do hotel bem quentinho. Tem takyoubin para enviar e receber os equipamentos de ski. Não tem serviço de transfer. Não tem todas as comodidades de banho que mostra nas fotos. Só sabonetes, shampoo e condicionador. O dry room não seca bem o equipamento de ski para o dia seguinte. Tem que pagar para deixar as malas antes do checking ou depois do checkout. O hotel é cheio de pequenos estragados que necessitam reparo. As cortinas finas desmancharam nas mãos de tão velhas.
• Hannah (7/5): -
• YEN-LIN (8/5): - 有澡堂，早餐很豐盛！
• noda (5/5): 普通かな - 食事美味しかったです お部屋が少し狭かった
• Karen (8/5): Great location - Great location in Tsugaike not far from a chairlift and the main gondola. Nice onsen and daily breakfasts
• Raynusha (8/5): Very good - Near to the ski lift- walking distance . Staff was welcoming and helpful when we had the water problem in the bathroom.
• Glenn (6/5): Overall, enjoyed the stay. - Location is perfect to access Tsukaige Kogen Ski Resort. Can rent ski gear easily from store next to hotel and good ski storage in basement of hotel too. Stayed in a Japanese style room and found the futon's to be comfortable. Although the hotel is looking its age (old carpet), it is still good value for money, considering its location to a large ski resort. The evenings were a little quiet and limited options for restaurants nearby however, it was early in the season as noticed some shops/restaurants were not ready for business yet.
• Hidemitsu (8/5): Very good -
• Andrew (8/5): Very good -
• David (10/5): Exceptional - Awesome location. super friendly helpful staff. amazing breakfast. Great indoor onsen on the top floor with a bit of a view through the steamy windows. Lots of night life and restaurants close and walkable. I stayed in a traditional Japanese room which was a new experience. I'm glad I did it however it was a bit of a challenge to do a major repack sitting cross-legged on the floor. No place to sit in room, but just went down to their comfortable lobby and had a complementary coffee. I would recommend everyone to experience a traditional Japan room, the futon was comfortable, which I doubled up. Probably not the best for somebody with mobility issues or super picky about a soft fluffy mattress.
• Bryan (4/5): 15th visit to Hakuba region but last visit to Marion Shinano. - Proximity to ski lifr and gondola Rooms tired, not professionally cleaned ( under bed was filthy). Table cloths at dinning room only changed once a week. Onsen not clean. Entrance to hotel hard to walk due to ice and snow not cleared regularly. Breakfasts virtually the same each day with hot dishes consistently cold. Elevator carpet smells and the foyer / lobby communal areas beside the smoking room just made the whole area stink of cigarette smoke. Back packers type outcome with a 3 star price.
• Jennifer (8/5): Very good - Great location in Tsukaige. Near the slopes. Convenient store right across. Comfortable room. Shower temperature inconsistent.
• Kevin (7/5): Good -
• Tembers (9/5): HAKUBA 2025 - Perfekt location for skiing, shops right next door, ski rental in first floor, god an nice onsen on the top floor. If I go back i will stay at same place. All good, a bit dated rooms
• Mika (8/5): Very good - Great location - right beside Tsugaike. Staff was friendly and helpful. The lady at the front desk was great. The cigarette smoke smell and the smell inside the elevator.
• Sandy (7/5): Great location and friendly staff - Great location to gondola, lifts, and general store Restaurant wasn’t great, included breakfast for westerners was very basic
• Calin (7/5): Good -
• Kieren (8/5): Great location, good room, helpful staff - Location was fantastic, staff were very helpful The breakfast was pretty basic and not always hot, just warm
• Vanessa (9/5): Great stay - would stay again!! - Big room, great facilities, comfortable and close to the ski lift and convenience store!
• Christopher (6/5): Pleasant - Great location Shower curtain was moldy. Breakfast was too late, didn’t set you up well for skiing other resorts.
• Jennifer (8/5): Comfortable stay - Location in Tsukaige itself is excellent. Close to the slopes. Convenient store right opposite hotel. Rooms are comfortable. Breakfast service staff were really helpful and friendly
• Rogers (8/5): Very good -
• Stefano (8/5): Very good - Staff very kind and helpful, very close to the slopes and gondola. Overall very good choice for a family- run hotel in the immediate vicinity to ski lifts and town center. Right next to bus stop for Tokyo's airport. Onsen small but very cozy. We would come back next time if we ski again on Hakuba. Breakfast is ok but might not be for everyone, ski room on lower floor connected only by a steep staircase
• Cecilia (8/5): Very good -
• Thalia (7/5): Friendly Staff, good value for money, super convenient location - The location & close proximity to ski lift, hire businesses and restaurants are second to none. The top floor onsen is also underrated! Slightly outdated decor and furnishings however location and price make it worthwhile
• Theresia (9/5): Superb - The location is less than 5 minutes' walk from the chair lifts. The onsen is small but great.

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