Hotel Arcos del Carmen
Location: Miguel Hidalgo No.13B, Tuxtla Gutiérrez, mx
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Charming Mexican-style Decor
Hotel Arcos del Carmen, located in San Cristobal de Las Casas City Centre, offers charming Mexican-style décor throughout the property. Each room features a cable TV, a private bathroom, and free Wi-Fi, ensuring a comfortable stay for guests.
Authentic Mexican Cuisine
Indulge in delicious Mexican cuisine at the on-site restaurant, or explore a variety of dining options just a 5-minute walk away. From traditional dishes to local favorites, guests can savor the flavors of Mexico during their stay at Hotel Arcos del Carmen.
Convenient Location
Situated just a 5-minute walk from the Amber Museum and a stone's throw away from the city's bustling tourist avenues, guests can easily explore the vibrant surroundings filled with shops and restaurants. Additionally, with the airport just an hour's drive away, convenience is key when staying at Hotel Arcos del Carmen.
Ready to experience the charm of Mexican hospitality? Book your stay at Hotel Arcos del Carmen now!
Important Information
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 11:00 AM - 11:30 PM
Check-out: 01:00 PM
Amenities & Facilities
- Non-smoking rooms
- Safety deposit box
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Double Room
The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
-
Standard Double Suite
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Standard
This double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Trash cans
- Socket near the bed
-
Superior
This double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- TV
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Trash cans
- Socket near the bed
-
Standard Two Beds
This twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Trash cans
- Socket near the bed
-
Standard Triple
This triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- TV
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Toilet paper
- Trash cans
- Socket near the bed
Guest Reviews
- Jali (1/5): - Le central location. It’s a shame because the entrance looks nice and the location is truly excellent, making it very convenient for getting around.
It’s fine for one night at most if you’re just passing through, but if you plan to stay longer, I definitely recommend choosing somewhere else, which we didn’t since (unfortunately) we had already booked three nights.
The bed is very spacious, but the rooms are freezing cold and there’s no way to heat them: we had to ask for an extra blanket because of how cold it was (which was provided without any issue).
The staff is kind and helpful.
All in all, they would just need to improve a few (many) things and it could be okay.
The smell of mold in the rooms becomes unbearable after a while and should definitely be one of the first issues to address for a clear improvement in the stay.
- Carlos armando (8/5): -
- Maria Alicia (8/5): Hospedaje céntrico , todo accesible . - Excelente ubicación . El baño de la habitación muy pequeño y no tiene nada que separe la regadera con el sanitario, todo se salpica el agua. Esa parte muy incómodo .. También hace falta colgadores para ropa y un tocador ..
- humberto (9/5): muy bien - todo bien todo bien
- Jose Emilio Valerio Vallejo (9/5): -
- Espinosa (10/5): - La atención del personal
- Alberto G. (8/5): -
- Marilyne Martine Patricia (6/5): - Le personnel était très sympathique et à l'écoute.
Le lit était confortable et il y avait la télévision. Par contre, ma chambre était froide et humide avec une odeur d'humidité du coup, j'ai attrapé froid... Malgré les deux couettes....
- Carla ibett (8/5): - La ubicación La TV estaba desprogramada y la habitación tenía un poco de telarañas en el techo
- Adolfo (9/5): - Rechina la cama
- LEONARDO ULISES (5/5): - Cercanía al centro En 1 sola ocasión se realizó la limpieza del cuarto siendo que me quedé 4 días, no sirve de nada reservar en Booking, no respetan la reservación ni el precio
- Nadav (4/5): Luckily we only booked one night. - Staff was kind. Shower was alright. Noisy, dark and stuffy as there are no windows. Sheets felt dirty and the bed was in fact not a bed but two smaller beds and a backboard that was not even connected to anything. No soap or shampoo provided. Ah, and no wi-fi to speak of. Nothing. Certainly not a hotel, let Alone a three-star one.
Photos