Cacao Boutique Hotel

Location: Calle de los Duelos Barrio Santo, Domingo 2 Casa 7, Antigua Guatemala, Sacatepequez, Antigua Guatemala, GT

Star Rating: 4 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Picnic area
• Gift shops or newsstand
• Free breakfast
• Safe-deposit box at front desk
• Tours/ticket assistance
• Parking (limited spaces)
• Free self parking
• Free valet parking
• Offsite parking reservations required
• Free cooked-to-order breakfast
• Well-lit path to entrance
• Stair-free path to entrance

Rooms Available

• The Loft Suite

  1 Queen Bed and 3 Twin Beds

  474 sq feet

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 20-inch LCD TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and a hair dryer

  Comfort - Daily housekeeping and fan

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Hair dryer
  • Bathrobe
  • Fan
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Soap

• The Garden Suite

  1 King Bed

  452-sq-foot room, furnished patio with garden views

  
  

  Layout - Separate sitting area

  Relax - Fireplace

  Internet - Free WiFi 50+ Mbps

  Entertainment - 20-inch LCD TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and a hair dryer

  Practical - Yard

  Comfort - Daily housekeeping and fan

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Bathrobe
  • Fan
  • Private bathroom
  • Fireplace
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Yard
  • Separate sitting area
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• The Terrace Suite

  1 King Bed

  527-sq-foot room with mountain views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi 50+ Mbps

  Entertainment - 20-inch LCD TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Fan
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • Deep soaking bathtub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• The Double Suite

  2 Queen Beds

  441-sq-foot room with courtyard views

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 20-inch LCD TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Comfort - Daily housekeeping and fan

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Hair dryer
  • Bathrobe
  • Fan
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• The Fire Side Suite

  1 Queen Bed

  Overlooking the courtyard

  
  

  Relax - Fireplace

  Internet - Free WiFi 50+ Mbps

  Entertainment - 20-inch LCD TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and a hair dryer

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Fan
  • Private bathroom
  • Fireplace
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• The Bathing Suite

  1 King Bed

  441-sq-foot room with courtyard views

  
  

  Internet - Free WiFi 50+ Mbps

  Entertainment - 20-inch LCD TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Comfort - Daily housekeeping and fan

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Bathrobe
  • Fan
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

Guest Reviews

• Luigui (10/5): - The service was very kind and friendly. Good location and easy access from the capital city. I would recommend it!
• Dr (4/5): - There wasn't even a bottle of water, room too cold, not enough light. Don't sell even a coke, breakfast wasn't even cooked there.
• Verified traveler (6/5): - Everything is old , bad sheet and towel quality, bad furnishings , curtains too small for windows and you can hear everything happening in the hotel.
• Verified traveler (2/5): - the room does not have a window for the air to circulate, just a small fan. Room with a lot of noise, dirty bathroom
• Verified traveler (10/5): - Está en una zona muy tranquila y a la vez cerca de todo.
• Randall (8/5): - Staff was courteous and always willing to help. Rooms were clean but lacked basic things like water bottles. Glass doors made it so that anyone passing by could look into your room when you are not there, which is not ideal.
• Lorena (10/5): - Very accomodating and staff super friendly!! Great experience!
• Tauni (8/5): Cacao, friendly boutique hotel. - The staff was very friendly and accommodating, breakfast on the patio was quiet and peaceful (and yummy), the bed was comfortable, the room was clean, the bathroom needs some love, but overall nice hotel.
• johanna (10/5): Great start to our holiday! - Delightful hotel in quiet location but within an easy 15 minute walk of the Central Park. Arrived late but member of staff went out of his way to get us a drink and made us feel very welcome. Room led direct onto the roof terrace where we enjoyed a delicious breakfast in the morning. Very comfortable bed which was much needed after travelling for 14 hours from UK!
• Carlos (2/5): Terrible Service / Unoticed Hotel Cancellation - I went to a wedding on Antigua and it was like my 3rd stay on this Hotel. For my surprise the hotel cancelled my reservartion without even noticing me. Talked to the hotel staff and they didnt care at all. I will never going to stay there and reccomend anyone to make plans with them. At the the end i was statisfied with the expedia staff solving my problem and relocating me on another hotel.
• Verified traveler (8/5): Restful Stay - Overall good. Given room on courtyard. Drawback to nice room. Ok location. Nice breakfast. Friendly staff. Helpful.
• Gerry (10/5): My favorite hotel in Antigua - This is a unique facility/ Each room has its own personality and beauty. The staff are always positive and helpful. If you spend more than a day or two, you will feel like family.
• Gerry (10/5): Very quiet location - If you want to get away from car horns and party sounds, this is the place for you, quietly tucked away on aback alleyway. At the same time, it is a short walk to all the more active parts of festive Antigua. The rooms have personality and warmth. The staff, despite some language difficulties, showed attentive care. Food is scarce within the hotel. However, if you want exquisite dining in a stunning environment, walk down the street one half block to the Santo Domingo Hotel. Cacao Boutique Hotel, unlike other larger hotels, isn't focused on making a dollar at every turn. They are fair. I will return.
• Alison (10/5): Lovely hotel in a nice neighborhood/great location - I thoroughly recommend Cacao Boutique Hotel! The staff members are all very friendly, accomodating, and knowledgable. The hotel's location is terrific; it is quiet and a bit off the beaten path yet close to the main square. The rooms are lovely, spacious, clean, and well maintained. The breakfast is yummy! A delightful experience.
• Terry (8/5): Quiet hotel near Casa Santo Domingo - The mostly bilingual staff was friendly and helpful. A day into our stay, we learned from another guest that there was free bottled filtered water in the reception area refrigerator. You need to ask for glasses since there are none in the room. The room was spacious. The fabric arm chairs were faded but adequate. The windows could use some black-out curtains to allow sleeping beyond sunrise. There were approximately 8 breakfast options. The food was good. The service was slow to average.
• Zulma (10/5): Lovely rooms, excellent staff, great value. - Web enjoyed our stay at Cacao. The hotel is charming and included a delicious breakfast during our stay. Most important, the staff is excellent. They were always going the extra mile to assist us. Will stay there again.
• Falene (8/5): Nice place but some quirks - Nice place but has some quirks. Hard to find. Strange bathroom configuration (low beam that resulted in heads being hit).
• Brian (10/5): Last nights in Antigua - I splurged a little. Usually I go for more budget accommodations. But, relatively speaking price-wise, this is budget by North American standards. And luxury by any any other standard. Huge, delicious bed. Beautifully decorated. Walk in closet. Even the water, decanted in a stoppered glass bottle. What a pleasure. Fantastic breakfast, too. And when I had to take an early bus to the airport, they gave me a grilled sandwich to go.
• Verified traveler (10/5): Very quiet location - Hotel staff was very helpful. We had a family crisis during our staff with lots of phone calls. they were very supportive. They were empty during the week, but busy on the weekend.
• Jimmy (10/5): Beautiful boutique hotel centrally located - Centrally located, clean, confortable and very friendly staff, super recommend for your stay at Antigua
• Verified traveler (10/5): - It was a great experience, I would definetly stay here again
• Verified traveler (10/5): Great hotel with wonderful staff - Very happy with our experience at this hotel. Walking distance to town. Quiet at night. Wonderful staff that's always willing to help and accomodate. Amazing breakfast
• Jose (10/5): A nice romantic place. - The Hotel is really nice. The Patio and Terraza were amazing. The rooms are really comfty and the entire hotel keeps the roots of Antigua. I want to express my grattitude to the afternoon receptionist. He went above and beyond with us. At some point due to the strong winds of december, there was a power outage and the wifi was no longer working. He provided a password for a different router as I wanted to get in contact with my family. He was excellent and provided the best help when needed.
• Verified traveler (4/5): They are not a boutique hotel Is a bed & breakfast - The hotel is old, the bed was in bad condition, the pillows were hard as rocks! all the furniture and accessories were totally outdated, the food choices for breakfast were just a few, they should not call themselves a boutique hotel, is a bed and breakfast with 3 stars at the most. I will never consider this hotel for another stay.
• Verified traveler (10/5): Great quiet place to stay in Antigua - Beautiful Guatemala Posada, great service, comfortable bed
• Fred (4/5): Disappointed - decor old, little worn, room had many mosquitos and no air conditioner... Worst part bedsheets were not clean, had to have desk clerk to chage them.
• Diana (10/5): Nice Hotel - The hotel is not so big but it is a place were you can relax, the room was comfortable and is not too far from the park and restaurants.
• Kathryn (2/5): No hot water, impossible to find, filled with bugs - Impossible to find even with an address! Poor location, no visible signs to help guests find it, within a private dead end, I cannot emphasize how bad the location is and they could do a lot more to help. To make matters worse at almost 100$ a room, this hotel had NO hot water, we even were offered to shower in other empty rooms and nope, it wasn't just our room. All other rooms had no hot water too: mosquitos all over the rooms, how about put a mosquito net for your guests?! Nothing boutique or above 3 star about this place. Please warn guests! By the way been all over antigua over 5 times, I know what to expect, this was a failure!
• Darrek (10/5): Excellent staff and bedding in a beautiful setting - I had a very good experience here though there are a couple of negatives. The beds were very comfortable, the staff was extremely friendly and accommodating, and the garden, while small is very nice. On the down side, the only windows faced the garden and a breakfast table was right outside one of the windows which means you have to close the shutters for any privacy (they have wooden shutters not curtains.) With the cool nighttime climate in Antigua this isn't too much of a problem but the room can get a little stuffy. The clerk got me a fan and it was a huge help but I'd like to have some fresh air in the room. PROS: Spotlessly clean, plentiful hot water, strong water pressure in the shower, fantastic staff, free breakfast, excellent beds, strong WiFi for Guatemala. CONS: a bit far from the town center though still quite walkable, not a good choice if you have to sleep with the windows open due to the lack of privacy. All in all a good value and I would definitely stay here again.
• Matt (10/5): Great hotel in a great location - Fantastic place. The rooms have the luxurious feel of the Camino Real with the layout of a more quint local hotel. Beautiful garden and fantastic location. Quiet block with easy parking. Will definitely return to this gem before the word gets out. The pictures don't do justice.
• ramzy (10/5): Little Slice of Paradise - After a hectic tour around the city, we came to the hotel, it was completely silent besides the birds and fountain where you walk & check in. Very calming. The rooms are all big with very good quality pillows, mattresses, etc. The service at the hotel is very personal, everyone that works there is more than friendly & helpful. The breakfast was awesome, you can eat it on the top floor of the center patio, looking at the volcano and listening to the birds. I'd stay here again in a heartbeat.
• GUILLERMO (8/5): great place - the place was very good, with the wifi and colonial breakfast incluided, clean and confortable and a great price
• Giovanni (10/5): Relaxing, Quiet Stay on the Edge of Town. - We had a great stay in Cacao. The staff was super friendly and helped us out with everything that we needed. The only thing that I could say regarding out stay is that in our room, #3, the bathroom had a slight mold smell to it. The bathroom is decorated with false brick which should be treated and sealed for use with water. Other than that small issue, our stay was great. Plus - Large room - Comfortable clean beds and linens - Great staff - Breakfast - Good location right on the entrance of town. - Close walking to all shops and the central park
• David (10/5): A cozy boutique hotel - The hotel is tucked away in a side corner of Antigua. The staff was wonderful, particularly Oscar and Melita who both spoke excellent English and were willing to work with me to improve my Spanish. The hotel has six rooms, each with their own signature design. The breakfast was made to order and excellent. The only problem I had was with street noise, but I am very sensitive to that. I thought that it was a great stay and the staff went out of their way to make me feel at home.
• Christopher (8/5): Great little hotel! - I decided to spend a weekend in Antigua following a training in Guatemala. I was glad that I did because it was a nice place for relaxing, sightseeing and enjoying good food and interesting culture. I did not take in the volcano excursion, but maybe next time. The Cacao hotel was very nice and quiet. The service was great including a nice breakfast made to order. It is not far from the center of town where there are many tourists and sights to see. It is also close to the hotel/museum of Santo Domingo.
• Giovanni (10/5): Nestled in a nice cozy area - Everyone was very attentive and the room was nicely nestled at the entrance of Antigua. We felt safe and happy with the hotel. I will definently recommend this hotel and stay again. Thank you
• Verified traveler (10/5): Great hotel!! - Great hotel, and experience! You are not in the middle of everything, but just 10 minutes walking from everything. Great price for a great hotel
• Ryan (10/5): Home away from home - What a great home base for my travels in Guatemala. The staff helped me with anything I needed and were always friendly. If felt more like a homestay than a hotel so I felt more comfortable interacting with the staff and other guests. The room had quirks, but so does much of Antigua due to the UNESCO designation. Cacao works around it well though and had a very comfortable room for me and better than expected bathroom. I would go back to Cacao in a heartbeat and highly recommend it for travellers looking for something a little different but still very pleasant.
• Erica (8/5): Comfortable cozzy hotel - Cacao is a cozzy hotel but is a good 15-20 min walk from city center and restaurants/shops. The room could have been cleaner. There were cobwebs above our bed and dead bugs on the tv stand. The bathroom also had a strange gutter smell from time to time. Overall it was comfortable with friendly staff but room needs a little attention.
• Verified traveler (10/5): great hotel - a small hotel with all the conffort you need, great breakfast!
• Verified traveler (10/5): The Hotel and Staff - The hotel staff could not have been more accommodating. The room was very comfortable and very clean. The staff went out of their way to assist us with our two breakfasts and calling for cabs for our travel. We also received assistance with re-booking a shuttle to the airport. Oscar, the front desk clerk, was as good as any USA five star hotel concierge.
• Verified traveler (8/5): good small hotel - comfortable and very good breakfast. friendly staff. walkable thru town
• Luis (10/5): Great comfort. - I was there one night. Wonderful.
• Juan (8/5): Great hotel - Far from city center, but great hotel. Kind staff, good local breakfast
• Verified traveler (10/5): Very nice hotel on a quiet, beautiful side street - An unexpected, well maintained hotel; great, helpful staff
• Helena (6/5): Good - Found there was very little privacy. The safety box is not good, any one can take it.
• Clayton (10/5): Nice hotel adjacent to Casa Santo Domingo - The breakfast was served on the rooftop terrace (great Volcano views), each morning at the requested time, & was awesome! The staff was helpful in providing info on local restaurants & shops. And located a taxi for us as needed.
• Verified traveler (8/5): - Very nice place, great service and great, quiet place in central Antigua
• Steven (10/5): Lovely Place to Stay - great service;gave great help with dining options and private shuttle to airport; lovely room; quiet location just a few steps off the beaten track; delicious breakfast, made fabulous salsa just for me; lovely rooftop view.
• carlost (8/5): Best quality/price - The hotel is a house with six rooms with good size and nice bathrooms. It's not luxurius and there is not a lounge room to hang around. The parking space is limited because is only for three cars. I recommend the hotel because have very nice rooms for the price

Photos