Kyukamura Norikura-Kogen

Location: Azumi 430, Matsumoto, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Ski storage
• Television in common areas
• Free wired internet
• Ski lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Snow sports gear

Rooms Available

• Japanese-Style Room with Shared Bathroom - Non-Smoking

  The family room provides air conditioning, tatami, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 5 futons.

  Max Occupancy: 5 (5 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Trash cans
  • Yukata
  • Accessible by lift
  • Key access
  • Tatami (traditional Japanese flooring)

• Twin Room with Shared Bathroom - Non-Smoking

  The twin room offers air conditioning, a safe deposit box, yukata, heating, as well as a TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Heating
  • Alarm clock
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Trash cans
  • Yukata
  • Accessible by lift
  • Key access

Guest Reviews

• yosinori (10/5): - 風呂が良かったです😊
• 宮崎 (8/5): -
• ときこ (10/5): 最高 - 綺麗だった 夜ご飯お肉料理少なめだった
• Pradit (8/5): Value of money - Communication with staff Location and food
• よしひろ (10/5): 料理が最高でした！ - 清潔で広くて快適でした なし
• 辰巳 (8/5): - 部屋が広く設備もたいへん良い。ビュッフェの食事も美味しくて種類も豊富。 特になし
• tsuyoshi (8/5): 良かった - 食事（メニューの多さ、味） 休暇村ゲレンデがクローズ（ゲレンデまでの移動）
• Takashi (10/5): -
• Toshiki (10/5): -
• MASAYUKI (5/5): 時間的余裕がなかったので普通 - 食事がイマイチ。
• Hidehiko (7/5): -
• Yoshiko (7/5): -
• Kelley (9/5): A modern hotel experience with perks. A very relaxing stay after a day of activity. - Stayed here planning on going to the norikura Highlands the next day, but the bus routes closed early due to snow. Despite that disappointment, the hotel itself was very nice. Certainly not a traditional ryokan, but the room was nice and the tea and snacks were delicious. The buffet was very acceptable, but the best part was the outdoor bath and easy access to hiking. It is out of the way to get to, and if you plan on taking a bus there, double check the schedules:it doesn't go all the way to the hotel all year round.
• 豆豆 (9/5): -
• oana (9/5): -
• 香織 (5/5): -
• Alexis (8/5): Nice location - We enjoyed the location and the staff were very polite and respectful. There are only 2 pools in the onsen. Food provided at dinner and breakfast buffet were so so.
• Timothy (9/5): -
• Flavien (9/5): -
• 國分 (7/5): 満足 - 食事がとても良かった 特になかった
• 渡辺 (9/5): - 食事も満足したし部屋も清潔感があって、とても良かったですスタッフの対応も親切で丁寧でした！ 部屋が多少、狭い感じがしました
• Jean Hung (9/5): -
• Petra (8/5): -
• Ｂｕ (7/5): -
• umetsu (10/5): - スタッフの対応が丁寧でした
• Yi (9/5): -
• Masami (10/5): 最高でした - 清潔感
• Ryosuke (9/5): -
• CHAO LIANG CHUN (10/5): -
• MIEKO (7/5): 美味しかった - 風呂の清掃がもう少し
• 容平 (8/5): -
• Fumiko (9/5): - 食事がとても美味しい 新島々駅行きバスの切符が買えない、終点（始発）なのでそこで購入できたらとても便利
• Liu (10/5): 早晚餐頗具地方特色，一泊二食性價比高，自駕至沢渡巴士站相當便利 - 一泊二食的性價比特高，早晚餐大量採用信州當地食材，頗具特色，雖非豪華食材也讓人感到用心。泡湯時一隻日本獾跳進圍牆，帶來意想不到的驚喜。溫泉的休息空間頗大。乘鞍高原的水也很好喝。 距離沢渡巴士站的距離尚稱方便，我們以此作為健行兩天的基地。有若干班次的付費接駁巴士往沢渡巴士站或其他健行步道，因此深受日本退休族群的歡迎，生意相當好。 裝修略舊，特別是餐廳的綠色桌布XD......但是以它的價格和地點來看，這其實不能算是個缺點，應該把它當成是個特色來看待。休暇村自1961年成立協會，是為國家公園及國準公園的遊客提供的住宿設施，很多休暇村的地理位置都是獨一無二的。乘鞍高原這間休暇村在1963年就開業了，何時改建的並不清楚，總之舊歸舊，它就是充滿著早期和洋混合的那種度假村風情。
• KIKUTA (10/5): - フロントの対応がとても丁寧で良かった。初めての宿泊でよく分からなかったのですが、フロントの背景に上高地ともう一枚の素敵な景色が飾られていた。フロントスタッフに何処なのかを伺ったら、乗鞍岳との事。どうしても行ったみたくなったが、バスの予約が必要で、明日朝のことなので無理かもしれないとの事。スタッフに尽力してもらい無事に予約確保出来た。 ありがとうございました。又行きます。 特に無い
• 伊澤 (9/5): -
• Lidia (9/5): -
• Rhett (8/5): Great trip with impeccable Japanese service - Great property, typically excellent Japanese service. They do a great shuttle service to the ski slopes but the field itself needs more development, a lot of it has been closed. Hopefully with the resurgence of skiing/boarding as a holiday it can get back on its feet. Please treat your own staff better. Saw one incident in the morning where a cleaner was in tears after getting yelled at by leader. They do a fantastic job so be easier on them.
• Ornusa (10/5): Exceptional -
• Tyanna (10/5): Exceptional - The bus stop for bus to Norikura snow wall is just outside, you can get tickets from concierge. Near to all the walking trails. Buffet style meals were suitable for our family. Nice indoor and outdoor onsen. None
• Christian (8/5): Very good -
• Punn (1/5): Bad -
• Punn (1/5): Bad -
• Eugenia (6/5): good stay but not good dining experience. - the overall environment is very comfortable, things are clean the dinner is in buffet style, many foods are dried becoz of it. I wish there could be a Japanese style of Dinning experience. food overall is so-so, quite disappointed.

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