Miapera Hotel & Spa - Special Class

Location: Kamer Hatun Mahallesi, Mesrutiyet Caddesi No. 34, Istanbul, Istanbul, 34435, Istanbul, TR

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:30 AM

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Health or beauty spa nearby
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Sauna
• Designated smoking area
• Wheelchair accessible
• Fitness facilities
• ATM/banking
• Safe-deposit box at front desk
• Multilingual staff
• Full-service spa
• Free reception
• Airport transportation - pickup (surcharge)
• Banquet hall
• Health or beauty spa nearby
• Well-lit path to entrance
• Stair-free path to entrance
• Accessible airport shuttle
• No accessible airport shuttle

Rooms Available

• Deluxe Triple Room

  1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

  377-sq-foot room with city views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - 42-inch LED TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Slippers, designer toiletries, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Hardwood flooring in room

  Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Meal delivery service available
  • Energy-saving switches

• Standard Double Or Twin Room

  1 Double Bed

  194-sq-foot room with city views

  
  

  Entertainment - 42-inch LED TV with premium channels

  Food & Drink - Electric kettle and minibar (fees may apply)

  Sleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Premium bedding
  • Turndown service
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Down comforter
  • Memory foam mattress
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers

• Deluxe Room

  1 Queen Bed

  344-sq-foot room with city views

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - 42-inch LED TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Hardwood flooring in room

  Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Meal delivery service available
  • Energy-saving switches

• Superior Room

  1 Queen Bed OR 2 Twin Beds

  269-sq-foot room with city views

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - 42-inch LED TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Slippers, designer toiletries, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Hardwood flooring in room

  Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Meal delivery service available
  • Energy-saving switches

• Deluxe Duplex, 1 King Bed with Sofa bed

  1 King Bed and 1 Twin Sofa Bed

  398-sq-foot room with city views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - 42-inch LED TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - 2 bathrooms, slippers, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Hardwood flooring in room

  Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Restaurant dining guide
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Meal delivery service available
  • Energy-saving switches

• Superior Double Or Twin Room

  1 Queen Bed

  213-sq-foot room with city views

  
  

  Entertainment - 42-inch LED TV with premium channels

  Food & Drink - Electric kettle and minibar (fees may apply)

  Sleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Non-Smoking

  Room is accessed via exterior corridors

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

Guest Reviews

• Jet17500563839 (10/5): Perfect location and service beautiful views - The hotel was amazing the view the staff all are perfect with the best views and service the sauna and pool was free for the guests highly recommended who want to stay in the heart of Istanbul it is close to Istiklal And Taksim Square perfect location with atmosphere
• DrSyedReview (2/5): WORST HOTEL DONT WASTE YOUR MONEY NO WATER NO ELECTRICITY POOR BREAKFAST POOR TREATMENT NOT SAFE - Worst hotel ever stayed in. We booked two superior rooms rooms. On checkin one of the rooms we were given was very basic room with broken locks and door handle. Blocked sink, very tiny and on terrace with bad views. Too small to even stand infront of beds. Soon after checkin in afternoon the running water was stopped. We tried room phone and found that phone was not working. Went to reception all the way from lifts and were told a lie that it was from water supply company affecting other properties but we found later that was wrong. We couldnt use washroom and use water to freshen up. This lasted for SIX hours and in between they kept on switching off electricity. Wasted one day of stay which was painful as we paid and couldnt get ready to enjoy. There were no bathrobes in both rooms and for the safes in one room had no battery and both were not fixed in cupboards so anyone can take it away. One day someone told when they stopped water again that they were waiting for water tank to fill up. On booking it says pool and spa but this is trap. These are non functional and not available. We enquired from reception staff and one person gave obvious excuses which dont make sense. Beaware this hotel doesnt have the facilities or water to maintain that. There was one guest staying there, was unwell as had some surgery done. She was literally at her wits end from the condition the hotel was in and treatment she had from them. No one was listening to her concerns and she was shouting. Next day at breakfast we were told to pay 5 euro for each omlette although I had breakfast included with price. Checked with management and they stated rules have been changed since booking and we have to pay. At breakfast they didnt even provide proper bread or any suitable items. We couldnt even make tea as we liked as they kept the tea coffee under check. It felt like a worst hostel anyone could imagine. The staff at breakfast is rude and unwelcoming. Few days later water supply stopped again for hours. Then someone told they had some issue the management is hiding and affects few floors. They didnt inform us or provide water in room for the disruption. We asked for manager to talk to who never showed up to speak in six days of stay. Never replied to messages online on booking.com. At night hotel is not safe as there is no security and night person is seen mostly smoking with shady people outside hotel everyday. We were refused drinking water and asked to pay 2 euro each bottle if we needed by management. We went out to buy water bottles at night. Our flight was late and when we asked to pay for half of day stay to keep our bags and get ready they overcharged again for 6 hours stay and on top they switched off heating of that room too. When we went to checkout they asked if we used minibar or not. I told we didnt use as didnt need to. Infront of everyone other person sent the girl to room to check as if I was lying or not. This was disgraceful to see how they treat the guests. I contacted booking.com and informed of all the incidents and service concerns and still waiting for reply. They did mention once when we were there that the hotel has refused any support requested. Long story short dont stay at this hotel. Its not safe, everything is broken, no water or electricity, really bad breakfast, they will ruin the stay and your holiday, scam you, torment everyday with whatever they can. From outside it seems clean which most people can get deceived from but inside this hotel is really really bad.
• Jorge (4/5): - Overall, my recent stay was average, with a few significant drawbacks that impacted my experience. The most disappointing issue was that the spa pool was unavailable during my visit due to repairs. This was a key amenity I was looking forward to, and it should have been communicated clearly upon booking or check-in. Another frustration was the small, slow lift. It only accommodated two people, which meant I often had to wait ages for it, especially during peak times. Given the size of the hotel, a more efficient lift system is definitely needed. For those who have to leave early, be aware that the breakfast service starts late. This wasn't ideal for my schedule and could be a major inconvenience for business travelers or anyone needing an early start. Finally, the location, while central, meant the room was quite noisy from the street below, which occasionally disturbed my sleep. On the positive side, the room itself was clean and the staff I encountered were generally pleasant. However, these issues kept the overall experience from being better than just mediocre. I hope the management addresses these points to improve future guest stays.
• Anja (2/5): - Misrepresentation I booked Miapera Hotel & Spa – Special Class for September 11–13 through Expedia. The listing (and my booking confirmation) clearly advertised a spa, indoor pool, and hot tub. These amenities were the primary reason for choosing this property above other available hotels. We specifically selected and paid the rate we did because these facilities were included, as they were an important part of the experience we expected. Upon arrival, I discovered that the spa, pool, and hot tub are closed for renovation, and the hotel never informed me in advance. This is a misrepresentation of the property, as I paid for services that were not available. We were very disappointed not to enjoy this luxury, and it dramatically changed our experience during the stay. The hotel did offer us a discounted price on a massage treatment as compensation. However, this was not an acceptable alternative — only male therapists were available, we had no interest in paying extra for another massage, and we were not looking for a massage in the first place. We chose this hotel specifically for the advertised spa, pool, and hot tub facilities, not for massage treatments.
• Sara (10/5): -
• Tracey (10/5): - This was a great place to stay right in the heart of the city - walkable to Taksim and all its many restaurants and shops. The spa was awesome, and the Turkish breakfast was delicious and plentiful. For the price, this was a great deal! We’d love to come back.
• aliaU7538MG (10/5): Amazing wonderful - The hotel is amazing enviornment is great the staff is amazing hotel has amazing view. Thank you so much to Yasir for his help in our entire stay
• Maytham (10/5): Amazing stay! - The stay was amazing staff was so nice and the location was so ideal..
• Peter (10/5): - Wonderful place to stay, very nice spacious room and staff was excellent! Close to shopping , eating and historic area. Highly recommend
• Danieung (4/5): Great Location & Reception Staff – Everything Else a Huge Disappointment - I rarely leave negative reviews, but this hotel was one of the most disappointing stays I’ve had. The only genuinely positive point was the reception staff — they were friendly, helpful, and welcoming. Unfortunately, that’s where the good news ends. The spa area was calm, but even there the Jacuzzi was broken and cold. I booked what was advertised as a deluxe room, but it was anything but. The plastic flooring was lifting up in places — I actually cut my foot — and it was dangerously slippery, causing me to fall several times. Cleanliness was abysmal: walls covered in marks, grime on the floor, filthy windows blocking what could have been a nice view, a fridge with a foul mouldy smell, and debris littering the corridors. The décor was outdated and bore no resemblance to the photos online. My curtains were half-detached from the rails, adding to the general feeling of neglect. Breakfast was appalling — on offer were leftover pizza, chips, nuggets, and mozzarella sticks. The restaurant staff were also outright rude, which made the poor food even worse. This hotel desperately needs a full refurbishment, a deep clean, working facilities, and staff training outside the reception desk. Right now, it’s trading almost entirely on location and misleading pictures. I left feeling frustrated, unsafe, and frankly cheated.
• ronan (8/5): - Clean and tidy hotel , had good beds and pleasure to stay at . Would come again.
• hamed (10/5): - It’s very good the hotel but the air conditioner it’s so noisy
• Stephen (10/5): - It was great. I just wish I could have stayed a little longer.
• benkE8247HR (10/5): Amazing - During our stay at the hotel, we had several meals at the in-house restaurant and were thoroughly impressed. The breakfast was not only delicious but also offered a wide variety of choices to suit every taste. What truly stood out, however, was the attitude of the staff — warm, respectful, and always smiling. Their positive energy created such a welcoming atmosphere that made each morning enjoyable. Great service and great food — couldn’t ask for more!
• France (8/5): Nice stay in a lively part of Istanbul - The hotel is a beautiful soave in a super central location. The staff is helpful and the breakfast spread was delicious. The pool was unavailable which was disappointing but other than that, this is a great stay.
• Jd1234556 (10/5): Staff welcomed me back - improved experience! - After a disappointing stay in February 2025, I was back in Istanbul the following month and so requested to use the hotel for a day while waiting for a connecting flight to London. The staff welcomed me back, apologised for the previous visit, and assured me they had recognised my feedback. The spa and pool were considerably better than previously, with the sauna turned on and functioning.
• 515hayats (10/5): Brilliant experience - I stayed here for three nights. It was an amazing experience. Majid welcomed me with a smile as I get here. He was really professional & helpful about everything, explained everything nicely. And then through out my stay kept asking if everything was OK. I would recommend to everyone, the stay, the breakfast, the cleanliness, the atmosphere and all in reasonable price. 5 star, top guys.
• rachelnJ1777AW (8/5): Good Stay - Stayed in loft room for group of 3, with 2 bathrooms, 1 king and 1 single bed. Bed comfy and clean. Location is strategic and safe as well. Breakfast restaurant server Zeynep is helpful. But breakfast cooked food variety should increase as only 4-5 choices. Can special request for sunny up eggs.
• 293fizzaha (10/5): Thanks mr majed - The miapera hotel is very good. The hospitality was pretty good. And the service was also nice. It was a very good stay. ,,,,,,,,,,;….. .,,,,,,;;;:;;;,,,;(“……………………… ,,,,,,;….. .,,,,,,;;;:;;;,,,;(“………………… ,,,,,,;….. .,,,,,,;;;:;;;,,,;(“………………… ,,,,,,;….. .,,,,,,;;;:;;;,,,;(“…………………
• jajudge (2/5): What a terrible end to a mediocre stay - The service thought our 5 night stay was less than good. The staff struggled to acknowledge you at breakfast, not even a smile or good morning. Upon checking out, we were informed that we must take a seat and wait whilst the room is inspected. I have never felt so insulted. The room was left immaculate by us. We were told that it was hotel policy to stay until the inspection was complete, but I explained we had only left enough time to make our journey to the train station. I assured the receptionist that the room was in perfect condition but I must leave as I will miss my train. And that if the hotel had a policy of waiting at checkout, then I should have been informed beforehand so I could make the necessary time. We left the hotel, with two receptionists running hysterically after us shouting we are breaking hotel policy. How embarrassing for both us and the hotel. The rooms were actually fairly nice, except the aircon was useless, making the room feel stuffy. Beds were comfortable and the location was good. I have since checked booking.com policy for the hotel and there is no mention of the mandatory detention we experienced at checkout. I would not recommend this hotel purely due to the service received
• Baigalmaa (6/5): - Nobody speak English! Only front desk person speaks English!
• Arash (10/5): Best regards To Miapera Hotel - The comfortable Stay that you have in Istanbul, Excellent in very things 👍
• tgadallah (10/5): The hotel is in a very good location down town. We had a warmly experience . We could roam everywhere around the town - The hotel is very clean and neat. The housekeeping was very neat and clean . All staff are very friendly and helpful, specially the receptionists staff including Mr. Majid. The hotel is in a very good location down town. We had a warmly experience .
• veselinkah2025 (8/5): Very satisfied customer - The hotel was really nice and friendly. Special was reception staff 10 out 0f 10. great knowledge of knowing city where to go and what to see. Lovely food. Large selection and very fresh. All together highly recommended 👌 Definitely if I decide to go back I will be staying at the same place. One more thing it is very easy to get around.
• nilooh2025 (10/5): The personnel's encounter was very good and all was grea - The personnel's encounter was very good and all was great Excellent cleaning was a great breakfast staff very good hotel Miya If I travel to Istanbul again, Miapra will still be my choice because it has all the facilities thanks Miya Pera very good
• 893naserp (10/5): Naser - Thank you all off staff made our stay amazing and special thanks to Arda ,Macie,ferry,Cihan all the help. Hotel is wonderful and very close to the optimal street. We had fantastic time here and definitely will come back for future stay here all the best
• Explorer60050875816 (10/5): Excellent hotel - Great location and excellent staff. Majed M. from the front desk is exceptional and made our stay worthy of a five star hotel. The cleaning staff was also very good and attentive. Our room was spotless. Would definitively stay at this hotel again.
• OnAir66089247500 (10/5): Very good experience - Good hotel good help-full staff best location clean and nice ambiance and staff is-always helpful majee always ready to help good guy 👍🏻 rooms are also neat and clean food is good n morning breakfast is excellent. N every location is is near by.
• muhammedf2023 (8/5): Good experience - I stay 5 days in Mia pera it was fantastic stay good room good spa and all staff very helpful especially reception guy cihan he is very good guy he is very helpful and take care of us next time when we will come back turkey definitely we will stay this hotel again.
• 255aldinm (10/5): Proffesional service, hospitable staff, comfortable and clean accomodation. - Amazing service with high hospitality, and proffesional team which makes guests more than welcome. Surely high recomendations for Miapera hotel. Clean and comfortable hotel rooms on amazing location. Great dishes and service in restaurant kitchen. Can't wait to come again.
• Verified traveler (8/5): - V good hotel and staff . Extremely happy with their services
• Ezaldeen (10/5): - Resepsiyon personeli
• Javaid (10/5): Saved my holiday - I had a terrible experience at Great Fortune hotel and spa when the staff were violent, calling unsavoury characters to the hote and I was forced to move to another hotel. I came here and within 5 minutes I was checked in and given a cup of tea..really really friendly and excellent services..I will use this hotel this hotel has renewed my faith that good people exist again..Thankyou
• Nikita (6/5): Is not worth the money. - Hotel quality was pretty bad, everything is old, even towels and bad sheets looked like they haven’t been changed in years. Description said they would provide free transportation to the airport, but of course they did not. Room had a bad smell because of the poor sewerage. Hotel breakfast didn’t have any drinks but tea, coffee or water, no juices or anything else. The food quality was average. Location was central, but that’s about only good thing.
• Ezaldeen (10/5): - Good location
• Verified traveler (4/5): Disappointing experience - Hotel is conveniently located, but I had some issues. I had a 5 night stay, the Bathroom light was broken on the first day. I asked multiple staff members to fix it, but nothing was done so I just had to make do without it which was very annoying. They didn't clean the room so during the stay I asked for the room to be cleaned and fresh towels to be provided but these weren't provided until 9pm the night before I left. An error in my booking resulted in me being charged an extra night and the hotel refused to refund this. Overall I was disappointed with the level of service. The bathroom was nicely decorated, however the bedroom felt old and dated. If I am back in Istanbul I will definitely be trying somewhere else, as there were cheaper options nearby which seemed at least as good.
• ALI HAYDAR (6/5): - was said to have access to the indoor pool / jacuzzi but sadly did not have access till last 3 days of my visit p:s was there for 12 days seems to pull customers into an expectation but did not deliver as Advertised on the website. the Staff are Great and helpful , just be sure the facilities are active and running inbefore you book!
• Verified traveler (4/5): Passable, but lacking for a 4* hotel - The hotel is in a good location and the price seemed competitive. Unfortunately we were allocated a bad room at the front of the building, with no view, overlooked by apartments opposite with loud noises at all hours from the street. The room was also dirty on arrival (hair and mud on the wooden floors) and only cleaned once (we had to request it!) in our three night stay. The room was large (big enough for 2 couples), but the duplex layout meant it felt like having two separate, smaller rooms. The door to the outside balcony couldn't be locked, which felt unsafe for this central, busy area. The breakfast service was good and the kitchen staff were lovely. Staff were friendly, but could do with better organisation and more cleaners.
• Hassan (6/5): - No amenity such pool gym
• Cristina (4/5): - It is a lively neighborhood but no swimming pool.
• Manuel (10/5): - Everything is perfect I had enjoyed 6 days and i felt. Like im at home one of the best places ever stayed
• Sayra (10/5): Helpful Staff - the recepetion staff was very friendly they offered us water, cakes and small pastries on arrival. mehmed on the reception was very friendly. the first room given o us had and issue with cooling so they promptly upgraded to a different room at 2AM. the midnight reception - Osman was very helpful.
• Matilda (6/5): - Good things about Miapera hotel: The location is great - on a quiet side street but only 1 minute walk to Istiklal street with all the shops, bars and restaurants. Galata tower is also very close. The price is reasonable for the area, particularly as the hotel has a spa/pool. We found all the staff very kind and helpful. The hotel Turkish-style buffet breakfast had lots of choice. Unfortunately there were a few things that let this place down. What could have been better: We found the mattress on the bed uncomfortable and we woke up each morning feeling stiff and achy. The air conditioning was ancient and didn’t work properly so the room was very hot. We asked about this and were told nothing could be done. For these reasons alone, we wouldn’t stay here again. Also, although the interior decor in the lobby and restaurant was nice, in the rooms and spa it was quite shabby and run down in places (stains on floors, mould in bathroom, loose and cracked tiles in the pool) which didn’t make it feel clean.
• yasar (10/5): - I had a very good experience at miapera, the staff was very polite and willing to help at all times when required , yesil ve, savas bey and hassan Oz were the best staff at miapera always helpful and always smiling excellent service from the staff, cleaners were upto the standard, housekeeping staff were very good and made my room when required. Not forget yollah from receptionist was very helpful and always had a smille too not least but last mehmet korkmaz was very helpful whenever i wanted chail or coffee he was there to help. I would highly recommend the hotel and would come back again. Burcu was kind and helpfull too
• yasar (10/5): - I had a very good experience at miapera, the staff was very polite and willing to help at all times when required , yesil ve, savas bey and hassan Oz were the best staff at miapera always helpful and always smiling excellent service from the staff, cleaners were upto the standard, housekeeping staff were very good and made my room when required. Not forget yollah from receptionist was very helpful and always had a smille too not least but last mehmet korkmaz was very helpful whenever i wanted chail or coffee he was there to help. I would highly recommend the hotel and would come back again. My spa treatment was very good with anna very relaxing bali massage
• Anita (10/5): Lovely hotel but poor check in - The hotel is well located siper comfortable mattress and bedding. I enjoyed the sauna and the pool My check in was long and tedious with a young member of staff at the desk who seemed very distracted by a woman who arrived and took his total attention, although he had been aytending to me. No apology.
• Rahmatollah (Ron) (10/5): - I like the location and transportation also staff they were nice and front desk also
• Lyndi (4/5): - Stayed here 2 days and always had to ask the front desk personnel to open my hotel room door everytime I needed back into my room. This was not ideal
• Saeed (6/5): - Facilities inside the room were old, room was small with restricted view, no welcome from stuff, they look like robot, no appreciation even if you tip them generously, reception lady wasn’t friendly at all , breakfast buffet was terrible, cereal were too old never recommend this hotel to any one
• Emre (6/5): - I think they need better management.
• RAZIEH (8/5): - Everything was great, easy access to the shopping center and restaurants, transportation, bring, there were good facilities in the hotel
• Joel (6/5): - All amenities, including restaurant after 11am, were out of operation, and it smelled of sewage in the restaurant and elevator area. Staff was extraordinarily helpful and considerate.
• Wayne (10/5): - I found all the staff to be excellent, friendly, helpful and willing to make your stay pleasurable. The chefs were great and fun. I cannot recommend this hotel enough. Thank you all for making my experience of Istanbul better than I could dream of.
• Paul (10/5): - This is a great hotel in a perfect location, the staff go above and beyond to help . I will return . Paul
• ABU (8/5): - The
• Shashi (10/5): - The location is excellent. 5 minute walk to Taksim. Very clean property and very well managed. The staff is friendly and speaks English. You can order coffee and some snacks in the room but step out for food which is perfectly fine with us..
• LYNDI (2/5): - The room was extremely hot and I Could not control the temperature in the room. I asked the front desk guy for a fan and he basically laughed at me and said he could do nothing. I paid 85 usd for a room and it to hot to sleep in and the staff refuse to provide a fan or alternative room where all windows open. Definitely would not stay in again
• Paul (2/5): - Worst hotel in Tamsin
• Amina (2/5): - The location is good however everything else was horrible. No AC, horrible staff, they wouldn’t even give us water. Rooms are tight. We were there for 2 weeks and they only cleaned our room 3 times; they did a horrible job at cleaning. One of the worst hotels I’ve ever stayed at
• Sarmad (2/5): - Small and dirty room ac not working bad customer service no housekeeping I don't recommend it
• Yehonatan (2/5): - Don’t spend your money in this place
• shahrzad (2/5): - They don’t have a wifi!!! Just in lobby, we asked for clean Towel It’s takes 1 hours and after 4-5 times calling!!! Services is very week not worth at all!
• DARCY (8/5): - This tourist class hotel in the Taksim / Beyoğlu neighborhood is in an excellent location in the heart of the action. The Miapera is just a block off Istiklal Caddesi, Istanbul’s most bustling pedestrian street. There are tens of thousands of people out and about every evening until after midnight. It's great for young people and families. The street is full of bars, stores, charming restaurants and fast food joints. Though steps from the action, it’s removed enough as to not be too noisy. Just about 200 meters from the Sishane Metro station, a car is totally unnecessary. You can get just about anywhere on foot or on the Metro. The hotel received a stylish makeover within the last decade but, like most new stuff, things are starting to wear out. For instance, my room safe was broken, the sink stopper was loose and the door handle came off in my hand. At the end the day, it didn’t really matter. I didn’t spend much time in the room. The staff was nice, even friendly. I had moved from a nicer hotel in a quieter area and I’m glad I did. The breakfast was good, the place was clean, and it’s so nice to be able to get a good night’s sleep and still be able to step out the door and be in the heart of the fun.
• Artur (4/5): - I like the location a lot but when I got to my room it wasn’t clean enough trash can in bathroom was full of trash from previous customers the bathrooms wasn’t that clean at all also I have found half bottle of water on table also from previous customer I didn’t like this hotel just because they can’t keep up with basic cleaning.
• YITZHAK (10/5): - It is in a perfect location,The staff was really helpful and cordial,and the room was quite spacious. What I did not like was that the surroundings was a bit noisy.
• fariba (2/5): - The one night we stayed, There was no water and no technician on site. And the reaction of the staff was as if this is not a problem and happened often.
• Emilia (2/5): - The room was not the one we purchased, luxury with 3 bed. The first night we had a small 2 twin bed! Second night 1 queen bed and a sofa bed ! The sofa bed was very uncomfortable. The pool and the spa wasn’t available. Only one person at the desk was kind (Ian) .
• Shibli (6/5): - The hotel Is situated in heart of the taksim tourist area . Everything was walking distance from the hotel . The room I stayed in was ok but is small with double bed . Not Similar what shows in the picture.night staff was very helpful . Swimming pool sauna wasn’t working , So they have sent us another hotel about 20 minute walking distance to use the swimming pool and sauna which is not a great experience . Room cleaning service was ok .
• Elie (2/5): - Experience not be repeated
• YITZHAK (8/5): - Overall a nice hotel
• Dolla (10/5): - Hotel very good friendly staff but do not take a room overlooking the street very noisy especially weekends from opposite pubs
• Mohamad (8/5): - Very clean and great location and the staff was so friendly and helpfull
• Darine Abou (10/5): - everything is great, the location , the staff, early check in helpful
• Selim (10/5): Guzel - çok temiz ve konforlu bir konaklamaydı
• mohamed (10/5): - It was close to downtown and subway.
• Mouhamad (2/5): - Xxx
• Saher Hazim (10/5): Great room when booking the deluxe room - Great rooms for the price we paid. Extremely helpful staff. Modern rooms when booking the deluxe rooms and very spacious.
• jennifer (6/5): - Ac was not working the whole time. I was not offered a refund or discount. I believe it wasnt working when i checked in. I should have been emailed so i could cancel or advised when checking in.
• Youssef (10/5): - Great place to stay. Nicely located! Rooms are big and sunny. Staff are super friendly and helpful. We mainly dealt with Ayoub who at the end saved us from missing our flight! Thank you for everything we will comeback again.
• Temesgen (8/5): - Not good at all
• Verified traveler (10/5): - The Staff are amazing and the location is exceptional
• Ali (10/5): Excellent hotel at a good location - This hotel and its staff are amazing. Very helpful. They made us feel at home. Answered all our questions. Good pool and jacuzzi sauna. Excellent breakfast. Room met our expectations. Will stay there again.
• jeff (8/5): - Nice bed, free gym is good - especially as it seems only i was using it, staff very pleasant, only complaint would be that they charged about $50 to launder two t shirts and some socks and undies - could have bought new everything for that price !
• Deepak (10/5): - Good location. Friendly and helpful staff.Will stay again
• Verified traveler (8/5): Nice hotel, but extremely slow lift. - Nice, clean, comfortable rooms. Mind you in case you are going with a friend, not your partner, that shower has glass wall, not very transparent but still wouldn't be my choice with a friend!
• Miranda (10/5): Gem near istiklal - This hotel is absolutely wonderful! We had a great stay. Very reasonably priced, and perfect walking distance to istiklal. It was on a quiet street. The rooms are on the small side, but we didn't mind because the bed was comfortable and we were out exploring most of the day anyway.
• Salem (10/5): - Good place excellent staff
• Verified traveler (2/5): - Except location and staffs the rest was very poor never going back ☹️
• Nelly (10/5): Barcelo - We didn’t actually stay at that hotel, but management transferred us to another location , Barcelo Istanbul hotel which was perfect .
• Verified traveler (10/5): - Occidental Pera is in a great location being close to some of the main areas of cultural interest around Galata, Pera and Taksim, plus all of the shopping, restaurants, bars and nightlife of these central zones of Istanbul. The street that the hotel is on is quiet but only 2 minutes from all the bustle of Taksim and Istiklal Street. The rooms are clean and adequate in size with decent bathrooms. The staff are warm and friendly and extend a true Turkish welcome to all their guests.
• Verified traveler (6/5): One time only - In a nutshell, I wont be staying here again. The main manager/receptionist was not super friendly and was rude when I had asked for an early check in. He didn't oblige. The room itself is modern and clean but there were ants next to the floor of my bed. The housekeeping came and vaccuumed them up but they reappeared the next day. I'm not sure how that happens on the 7th floor. The pool is rather unimpressive and they insist on you wearing a head cap - which they'll sell to you for a ridiculous 30 lira. Whilst in the pool, a man slipped and fell on his face really hard on their tiled surfaces. I ran to get help and asked them to bring someone who knew first aid. Apparently there's no one at the hotel who has this skill which is quite worrying.
• Peter (10/5): Love Istanbul - Six of us stayed no complaints, really friendly staff , great value , breakfast great for the price highly recommend this hotel
• Evelyn (10/5): Great location, service and comfort - The location is great. It's just over a block to Istiklal, so lots of places to go nearby but not noisy. The staff was great, especially Fattah at the front desk who really went out of his way to help us on several occasions. We had a beautiful view of the British Comsulate and it's lovely garden from our room. There is a beautiful indoor swimming pool and hot tub downstairs. The bed was extremely comfortable. The only bad thing was the smell in most of the hotel, which I am told is a neighborhood problem that is worse in certain weather but is being worked on. Our windows opened in our room so we had no smell there.
• Verified traveler (10/5): - What made the stay was the amazing customer service in general but in particular the way Ebru went out of her way to be helpful, incredible! The room temperature was a little too cold even with the air conditioning switched off but overall the hotel is lovely.
• Verified traveler (10/5): - The staff is always ready to help and friendly. The location is excellent. The facility is very good. Spa and turkish bath are brilliant. Thank you for your hospitality
• Verified traveler (10/5): - Great customer service and very confortable rooms. The location of the hotel is another plus. .
• Henry (10/5): - Great hotel with good customers service and excellent location.....
• Rich (2/5): - Terrible room next to the big air conditioning unit ( very noisy) and a huge pillar through the room. Horrible cheap floor.
• Reza (4/5): Unbelievably bad - With no exaggeration, the worst hotel I’ve ever stayed at. For the below reasons: The whole hotel’s airconditioning system was down and the room was getting warm and uncomfortable. The room service was bad, one day towels were forgotten to be changed, the other day no bottles of water, the other day they had left their cleaning gear in the room, and overall cleanness was bad. And the worst experience was when the staff suddenly got into my room, without my permission , without knocking on the door, while I was undressed and made me too shocked and scared.
• Ken (10/5): - The staff was very helpful & accommodating. They helped us to get into the lounge on the roof, and a lot of questions we had during our stay, and gave us some good suggestions. Would definitely recommend staying here if it's within your budget. The location is pretty good as well if you don't mind a 10 min walk to the metro station. The shower had a waterfall shower which is a little tricky to figure out (pull the knob out and hold it then turn on the water).

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