Filatelia Suites & Travel
Location: Av 9 de Octubre N19-58 y Av. Patria, Quito, ec
Star Rating: 3 Stars
Property Type: Hotels
About this Property
City-Centric Comfort
Located just 1 km from Quito’s historic center and financial district, Filatelia Suites & Travel offers modern accommodations with free WiFi and breakfast.
Scenic Views and Convenience
Enjoy stunning city views from the large windows in our rooms and apartments. Stay in apartments equipped with microwaves and refrigerators for added convenience.
Convenient Amenities
Start your day with a delicious Continental breakfast at our on-site cafeteria. Need travel tips? Our 24-hour front desk is ready to assist.
Ready to experience the perfect blend of comfort and convenience? Book your stay at Filatelia Suites & Travel now!
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Restaurant
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Japanese garden
- Garage
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Habitación económica sencilla
1 Twin Bed and 1 Large Twin Bed
183-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request), guidebooks, and restaurant dining guide
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Family Quadruple Room
1 Double Bed and 2 Twin Beds
183-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and local maps
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Apartamento, 1-2 Habitaciones, 3 personas.
1 Double Bed and 2 Twin Beds
538 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Kitchen with stovetop
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and guidebooks
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Superior Double Room
1 Double Bed
140-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and local maps
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Apartamento, 2 habitaciones, 4 personas
2 Double Beds and 2 Twin Beds
753-sq-foot room with mountain views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request), guidebooks, and restaurant dining guide
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Apartamento, 1 Habitación, 1-2 personas
1 Double Bed
538-sq-foot room with mountain views
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Kitchen with refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, laptop workspace, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
-
Superior Twin Room
2 Twin Beds
Overlooking the courtyard
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and guidebooks
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Wardrobe or closet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Panoramic Apartment (Penthouse)
2 Double Beds and 2 Twin Beds
915-sq-foot room with city views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 4 bathrooms, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and guidebooks
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Apartamento, 2 habitaciones, 4 personas
1 Double Bed and 2 Twin Beds
753-sq-foot room with mountain views
Layout - 2 bedrooms and dining area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and guidebooks
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Superior Single Room
1 Double Bed
194-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and iron/ironing board (on request); cribs (free) available on request
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Wardrobe or closet
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Superior Quadruple Room
2 Double Beds
183-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and local maps
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
-
Habitación económica doble
1 Large Twin Bed and 1 Twin Bed
161-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request), guidebooks, and restaurant dining guide
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Superior Room, 2 Twin Beds
2 Twin Beds
Overlooking the city
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request), guidebooks, and restaurant dining guide
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Guidebooks or recommendations
- Restaurant dining guide
-
Suite
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a refrigerator, kitchenware and a microwave. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Seating Area
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Sofa bed
- Bottle of water
- Accessible by lift
- Key access
-
Economy Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower. This double room has a wardrobe, a tiled floor and a TV with cable channels. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Bottle of water
- Accessible by lift
- Key access
-
Double Room With Mountain View
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a sofa, a flat-screen TV with cable channels, as well as mountain views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Bottle of water
- Accessible by lift
- Key access
-
Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Bottle of water
- Accessible by lift
- Key access
-
Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features a wardrobe, a safe deposit box, a sofa, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Bottle of water
- Accessible by lift
- Key access
-
Family Suite
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The kitchen is equipped with a refrigerator, kitchenware and a microwave. The suite provides a dining area, a wardrobe, a safe deposit box, a sofa and a flat-screen TV with cable channels. The unit offers 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Bottle of water
- Accessible by lift
- Key access
-
Classic Quadruple Room
Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides a wardrobe, a safe deposit box, a sofa, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Bottle of water
- Accessible by lift
- Key access
-
Family Suite
The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The kitchen has a refrigerator, kitchenware and a microwave. The suite features a wardrobe, a sofa, a tiled floor and a flat-screen TV with cable channels. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Bottle of water
- Accessible by lift
- Key access
-
Superior Suite
This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. The suite provides a wardrobe, a safe deposit box, a sofa, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 4 beds.
Max Occupancy: 7 (6 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Bottle of water
- Accessible by lift
- Key access
Guest Reviews
- Samei (10/5): - Cerca al corazón de Quito
- Marco Antonio (10/5): - Todo en el hotel es super confortable y acogedor. El unico detalle que nosotros nos topamos es el olor del baño, que tiene uno un poco molesto. Y es era raro porque estaba todo limpio, pero aun así no se desprendía de este. Por el resto, super buena la atención, instalaciones de fuera del cuarto acogedoras, habitación super cómoda.
- GenevaGrad (10/5): PERFECT STAY - Wonderful place to stay in Quito. Location is perfect, safe and quiet. Room was clean and very comfortable. Staff was extraordinary and breakfast was delicious. This is the only place I stay when in Quito. The building is very secure and the bathroom was exceptionally clean. Price is very reasonable.
- Cynthia (6/5): - Personal de recepción muy amable cuando llegamos el caballero siempre atento No tuvimos internet en todo nuestro hospedaje nunca funcionó y teníamos solo 1 canal que servía de televisión con niños horrible Personal de aseo ni siquiera dejo toallas completas y l que me tocó estaba con agujero, No se fijaron y no había jabón en una ducha, poquísima presión de agua en la Ducha que me toco
- Esmeralda (6/5): - Very nice,clean, quite, safe. The shower had no Hot water. To fix this we were given a key to another room but there was only warm water for a short time.
- pedro pablo salgado (10/5): - Bien
- Jose (2/5): - Todo excelente, solo que los desayunos no son exactamente en el horario estipulado, lo que nos hizo desayunar fuera en ocasiones. En mi caso, me cobraron adicional al costo separado por hacer check in antes ya que el error de horario no era de ellos si no de expedia. El personal excelente, el trato excelente y la limpieza impecable, solo hay que tener cuidado con que cobren demás…
- Maria de Lourdes (10/5): - Buena ubicación, el servicio de transporte público está a una cuadra y a dos estaciones de trolebús el centro histórico. Buena relación precio calidad. Buen desayuno y rico. Pero lo mejor la amabilidad de su personal.
- Elena (8/5): - El parqueo sólo es para 3 vehiculos uno detrás de otro.
- Carolina (8/5): - Overall, great experience! Lorena (owner) and Jose (receptionist) really nice people that went beyond my expectations! On the hand, there’s a “lady” Isabel, the worse person you can interact with. A sociopath that you don’t want to deal with! If you encounter her don’t even listen to her just reach out to Lorena she will make the best decision for you! Almost forgot, they serve the best breakfast too!
- Katty (10/5): - Dispone de ascensor. Excelente ubicacion
- Laura (8/5): - El servicio
- Yelena (6/5): - El personal es súper amable pero no me agradaron las habitaciones. Donde dormí estaba junto al área de lavado limpieza y era incómodo.
- getaround2014 (2/5): LIED about someone working !!!!! - Was going to stay 4 nights for business. Told them I was going to arrive between 12 midnight and 1 AM. I had texted them my arrival time and asked if someone would be working. She assured me they had some one working.at all times. I was flying from Miami and left around 7 pm, with no notice from my hotel. Arrived in Quito and caught a cab to the hotel. Rang the bell and guess what no answer or note on the door The cab driver even call the hotel, no answer. I keep ringing the bell for 20 minutes, no answer! Luckily my cab drive stayed with me this entire time and then he took me to the HILTON. I registered and went to my room and logged into WIFI, then checked my emails and I found an email from the Filatelia saying I should contact them and they would get someone to get me my key. Needless to say I was not happy. They put me at risk and lied about someone being on duty. I have stayed at this place before without incident. I just want to warn tourists about this situation because at 1 AM in the morning any city is not safe. The Filatelia said they were sorry but my life is worth more than a simple sorry. I will NEVER stay here again....
- Christian (8/5): - NO ME GUSTO QUE EN FOTOS APARECE UNA HABITACION Y ME DIERON UNA PEQUEÑA....por lo demas estuvo bueno el desayuno, limpia las instalaciones, atento el encargado del hotel buenos precios
- Max (10/5): - The location is excellent. The room is a bit dated but that's okay because it was comfortable and clean. I stayed in a superior room since a tasty breakfast was included. and that convenience is well worth it , saving precious time in the morning. The staff is friendly, easy-going and helpful. Definitely, I'd stay here again - a safe, attractive boutique hotel. Thumbs up Hotel Filatelia!!!
- Travelover_aeg (8/5): Good stay for a cheap price - The entire hotel is small but quite nice, the rooms/apartments were spacious enough for us two and everything seemed quite clean. All the staff were really nice and they even allowed us to leave our backpacks after check-out while sightseeing around the city :) The only downside was (as mentioned previously by other travelers) that the temperature of the shower did not get hot, it was just lukewarm. Also, the draining system in the shower did not work properly so water accumulated while showering. The free breakfast (from 7-10am) was pretty good. I also liked the small but cozy lounge area close to the front desk where you can relax. Overall, our stay was quite pleasant for the amount of money spent.
- Kevin (10/5): Another great visit - I am always amazed by how friendly the staff is and accommodating even though I speak very little Spanish. This is my 3rd stay and I booked for my next trip in October. The included breakfast is great. My room has always been clean and has hot water for the shower. The new elevator is a big improvement.
- carol (6/5): All rooms are not of the same quality - Our second stay at this hotel was not as pleasant as the first stay. The room we were given had not been properly cleaned, the fridge didn't work and we had no towels. Even the service that evening was not the same. On our first stay, the front manager helped us with our luggages and on this stay, nothing, no offering of services and we had to ask for towels. The condition of room 401 was really not at par (old and not well kept) compared to our first stay on the 6th floor. We do like the location and the Manager Daniella is very kind and apologized and offered us to change our room. We would still recommend this hotel but do ask to see your room since none are the same. Their free breakfast to the restaurant connected to the hotel is really good and they are a dog friendly hotel.
- jaime pascal (8/5): muy buena experiencia - fue excelente la estadía , esta céntrico para poder hacer compras y pasarla bien
- carol (10/5): First time in Quito with a dog - We enjoyed the friendlyness of the front desk since we arrived in the middle of the night. They had arranged for our transportation which we had great services from the driver and we felt very comfortable staying at this hotel with our dog (no extra cost) and the apartment was spacious.
- 880jewelc (6/5): Good service to and from airport, walking distance to restaurants and artesan shops but where is the hot water? - This is an apartment hotel. Since we had five adults – having space is a plus. We reserved a three bedroom/three bathroom penthouse apartment. Hotel Filatelia provides pick-up and drop off service at the airport. Filatelia sent two persons to pick up our party of five. Upon arriving at our destination, the building resembles a mid-century modern high rise (total of six floors). There is a small elevator in the building but it only goes up the sixth floor and then you must up approximately a dozen steps to the penthouse. The penthouse is large but very dark because of the wood paneling décor. There is a living room and dining room area…the dining room overlooks the neighborhood skyline. A small galley kitchen……the window above the sink also overlooks the neighborhood skyline. The kitchen is equipped with dishes, eating utensils, pots and pans but no dishwashing detergent, cloth towels or paper towels. We spent three nights here. The biggest problem was the lack of hot water when showering. Seemed as though it was fine the first night and we had a total of five adults using three bathrooms. Beginning the second day…no hot water all day for showering and the same for the third day (at this point…didn’t matter much since we were flying out soon). Also…low water pressure at times. Hotel is very efficient in arranging pick-up and drop-off from airport.
- Pedro (6/5): - Buena Ubicacion La vista de la habitacion que me asignaron muy mala
- Natália (10/5): - Hotel pequeno, muito confortável, ambiente familiar, bem localizado. Ótima relação custo x beneficio. Se não está acostumado com as refeições equatorianas, recomendo a reserva sem café da manhã, pois há otimos locais no entorno.
- Yuliyaana (4/5): For budget travelers.Its a hostel,not a hotel. - We booked this place with booking.com but upon arrival we were disappointed.Floor in the room was dusty,bedding had dusty and not very fresh scent to it.There is no tea or coffee facility.Shower just unpleasantly lukewarm on a cold mornings.There was some sound of machine working all the time behind our window.To get water you need to go down for a fill up.Staff was very friendly and helpful. Definitely not returning back.
- getaround2014 (10/5): Great staff and location - This is the second time I stayed a this hotel. The staff is friendly even when I speak very little Spanish. Daniela was a blessing as she explained things so well, that even I felt comfortable traveling to another city by public transportation. I had hot water for showers and enjoyed the restaurant. My room was clean and comfortable. Very close to the market. The employees really make you feel at home!
- Verified traveler (8/5): Basic accommodation in good location - This is a basic but centrally located hotel in a safe feeling area near one of the main parks. Room came with bed, basic furnishings, storage, TV, good wifi and was quiet, though I had no neighbours during the stay. Bathroom was cramped but toiletries are provided and shower was effective. No heating or cooling, but then there's no summer or winter. Front door is locked but reception opened it quickly everytime I arrived. Breakfast is offered - didn't try it, hosts were welcoming and helpful including printing out tour pickup details emailed to the property (pickups happen at one of the expensive nearby hotels). Property is within walking distance of the city centre (cathedral / palace etc), as well as having access to the park and there being some fast food locations near by. Comfortable basic accommodation in a good location for a reasonable price. Found that the cost of a pre-arranged taxi from the new airport is about the same as the taxi stand, so may be worth pre-booking for the peace of mind.
- Kevin (10/5): Great Place and Going Back - The staff was very helpful, even when there was a language barrier. The place was very clean and a great location. I am planning a trip in October and bringing a friend along and we both will stay here. The free breakfast was a great added benefit..
- marcelo8888 (10/5): Location, location and service - This nice hotel is very well located in the center of the city, you can go anywhere by taxi, walk or bus. Is operated by a family which are always there. Well price....because the location you will save so much money . Also has their own travel agency
- Patricio (10/5): Good for the price - I was very pleased with the staff everyone was very friendly,informative about areas to visits abd where all time acailable to answer any inquiries. Area was great to walk aroubd,there is a park around the cirner with different tyoe of local food and craftmanship merchandises.
- Eric (10/5): - The hotel was in a good area and the staff were very helpful. The quality was good for the price but the facilities would benifit from refurbishment
- helgitac (10/5): Perfect hotel to stay with a family or with friends - Our family was staying in Filatelia 2 weeks and then we continued staying for one week more. The hotel is wonderful, everything that was necessary for us was in these apartments, two beautiful rooms and kitchen, everyday cleaning, good safety and the owners who are always glad to help and talking english and spanish. The location is perfect: the park is near (2 minutes walking), bancs, taxi, restaurants, autobus station, - everything near the hotel. There is a transfer from airport, that was very nice because we were very tired after our flight and came in the night! Daniela will help you with excursions or will answer all the questions about places you are interested in Quito! I can highly recomend this place to everyone!!!
- Katty (8/5): - Me gusto mucho, solo tuvo un pequeño inconveniente con el tema del desayuno, en la reserva se mencionaba que estaba incluido en la misma, pero en el hotel les aparecía que no incluía. No se si esto fue un problema más bien de la página o del hotel, y bueno esto causa malestar, de ahí todo muy bien.
- cnotyepb (4/5): You get what you pay for - To be fair the price (25/day) really means this place “called a hotel” is really a hostel upgrade. From my standpoint it fit my needs as I was in town 2 nights and only needed a place to crash while exploring the city. Location: about 1/2 between the old city center and Plaza Foch. So the nightlife is about 1 mile north and old city 1.5 miles south. A few restaurants nearby but sketchy at night. Access: you will not be given a key to enter. You will ring a bell to have someone let you in no matter time of day. Rooms: on small side but has private bath. You will get 1 towel and 1 wash cloth. Don’t expect more. Heat: no hearing device in room. Expect to be cold and use lots of blankets. Bathroom: clean and ok. Only issue is the tepid water that cycled to 10 secs Luke warm followed 50 secs cold. This repeats entire shower time. Weak pressure. Service: best part. Staff friendly and helpful. That to me is most important. They were great.
- Lilian (10/5): Excelente - Una experiencia muy buena, el personal es amigable y atento. Sin duda regresaré en mi próximas visitas.
- Bryan (10/5): - We enjoyed our stay at Filatelia, It was perfec location, close to shops, friendly staff, clean and really convenient
- Andre Felipe (8/5): Recomendo hotel! - Foi excelente a viagem e o hotel contribuiu para isto.
- FERNANDO MIGUEL (6/5): CERCA DE LA ZONA DE BARES - NO SERVIA EL WIFI
- Alyssa (6/5): Affordable, unhelpful staff - The location and price of this hotel are unbeatable. I found my room to be very comfortable and clean. The free breakfast was a nice touch. Hotel staff was unfriendly and generally not very welcoming or helpful, which was the only major downside for me.
- Verified traveler (2/5): Bad first floor - The room was too small and got quite hot around noon, without air-conditioning this was uncomfortable. Our room was facing a laundry terrace (clothes drying in the sun) with people walking around all day. Unfortunately I believe that first floor should not be used for rooms at all.
- Ivan (10/5): Nice hotel, close to everything - It's a simple hotel, don't expect too much, but is close to everything, and cozy. Clean room, clean bathroom.
- Diego (8/5): - Bueno..excelente relación calidad-precio (42 incluido impuestos por noche)
- Susana (4/5): Lo favorable es la buena ubicacion - Realmente lo mejor que tiene el hotel es su excelente ubicación, cerca se todo, El centro histórico a 10 cuadras, los buses en la esquina, plaza Fosch (que es un lugar lleno de bares y restaurantes con mucho ritmo) a 5 cuadras. Y la habitación q nos toco amplia Pero la atención es bien pobre, excepto una chica q lamentablemente no pregunte el nombre, los demás nadie te orienta, nadie sabe nada. Queríamos avisar a un taxi q habíamos contratado a un celular y nadie nos facilito una llamada ni pagando El desayuno TERRIBLE! Pobre es poco, y en un lugar oscuro. Recomendación vayan a otro lado por esa plata
- Verified traveler (8/5): OPCIÓN BUENA Y ECONÓMICA - EN GENERAL MUY BIEN TODO
- Verified traveler (10/5): hotel stay - very good hotel, near of plaza foch, is well located
- JOSE GREGORIO (10/5): Semana super en Quito. Ecuador - La estadia en la ciudad de quito fue muy, muy, buena. el frio rico, la atencion del HOTEL de primera, agradezco al personal, al señor carlos por la atencion, todo al dia. el desayuno super rico, y lo mas importante, la SEGURIDAD, un sitio muy seguro, no mas, que el hotel esta frente a ala FISCALIA DE PICHINCHA. Gracis por la atencion . JOSE JIMENEZ . VENZUELA
- Danilda (8/5): Wonderful hotel in Quito - It was nice because the staff, in spite of language barrier, are very helpful and accommodating.
- Rosangela (6/5): Simples - Não é possível chamar de apart hotel. Trata-se de um quarto simples com TV e banho quente. Não possui ar condicionado, frigobar ou qualquer item que possa atribuir o nome de apart hotel. O café da manhã é bem simples. Oferecem serviço de traslado para o aeroporto gratuito em horários predefinidos e em quantidade limitada.
- Jess (6/5): Close to everything - The hotel s located in a good area close to everything, the problem was wirh the amenities not many and also no many blankets, the breakfast options was good, staff was very friendly,clean room,and also they have free transfer to the airport,so for the price i think was fair.
- Verified traveler (2/5): Nicht zu empfehlen - Großes Zimmer, eher schon eine kleine Wohnung die aber sehr dreckig war. Krappeltiere im Bad und vorallem nur kaltes Wasser!!!! Hab mit Schlafsack geschlafen da die Bettbezüge schmutzig waren und einen üblen Geruch hatten!!! Personal spricht kein Wort Englisch. Frühstück war gut, im Cafe nebenan.
- Angela (10/5): Quito for a few days - I enjoyed it the hotel is still undergoing some repairs but once its done it will be very comfortable, the location was good transit was available and you could walk everywhere
- Tim (2/5): No heat in freezing hotel, not even a space heater - I travel alot throughout the word and this place was by far the worst place I have ever been. No heat when the temp. inside was colder than the outside which was at 50f. filthy walls, paint peeling throughout, windows dirty, dishes dirty, not even dish cloths to clean the dishes, no washcloths, thin tacky towels, hair all over the bed and covers, remote controls didn't work in the hotel, couldn't find a working one, empty light sockets and the breakfast that is served everyday, as they say, was just a bagged breakfast, yes a bagged breakfast, including a pack of saltines and an extremely small box of cereal and a kid's orange juice.
- Leonardo (8/5): Muy buena ubicacion - Muy buen hotel, excelente ubicacion, atencion y calidad de estadia. Solo que para la calidad del hotel el precio es un poco elevado.
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