Taj Damdama Lake Resort & Spa, Gurugram
Location: PO Damdama, Off Sohna-Gurgaon Rd, Gurgaon, in
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Spa and Wellness Centre
Indulge in relaxation at The Gateway Resort Damdama Lake's spa and wellness centre, offering rejuvenating treatments to unwind and de-stress during your stay.
Exciting Adventure Sports
Experience an adrenaline rush with a variety of adventure sports available on-site, including rappelling, archery, paintball, and ATV rides, perfect for thrill-seekers and outdoor enthusiasts.
Gourmet Dining Options
Savor a culinary journey at the resort's diverse dining venues - from the international flavors at Buzz to the Oriental delights at Sian and the tempting snacks at Swirl, there is something to please every palate.
Book your stay now at The Gateway Resort Damdama Lake for a perfect blend of luxury, adventure, and culinary delights.
Important Information
Select areas of the hotel are under renovation till 30th September 2024 on a 24 hours basis. Following areas are under renovation –Superior Courtyard Rooms, Swimming Pool, Lobby, Indoor Games area & Gym.
Zvatra (Indian Restaurant) and Vixx (Bar) are currently non-operational. Indoor Games and Gym has a temporary setup.
Pets are not allowed at restaurants.
Hookahs and Speakers are not allowed.
The inconvenience caused is regretted.
Temporary Closure Update:
RESORT CLOSURE NOTICE - We are undergoing extensive renovations to provide an elevated experience. Our resort will be temporarily closed from 30 June 2024 to 30 September 2024 for this transformation. All facilities including accommodations- banquets-dining-spa and activities will be non-operational during this period. We regret the inconvenience and look forward to welcoming you back to our refreshed property post the renovation. Thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Table tennis
- Currency exchange
- Karaoke
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Badminton equipment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Playground on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Charcoal grill
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Superior room - Twin bed
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a mini-bar, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Luxury Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a coffee machine, a wardrobe as well as garden views. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Superior Room - King Bed
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a bidet and slippers. The air-conditioned quadruple room features a flat-screen TV with streaming services, a mini-bar, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Grand Luxury Villa with Plunge Pool
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a mini-bar, a coffee machine and a wardrobe. The unit has 1 bed.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Entire unit located on ground floor
- Toilet paper
- Plunge pool
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Deluxe Pool View Room with Balcony - King Bed
This air-conditioned quadruple room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Deluxe Pool View Room with Balcony - Twin Bed
The spacious twin room offers air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Deluxe Suite
This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a coffee machine, a wardrobe as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Luxury Room with Balcony - King Bed
The air-conditioned accommodations on the first floor will provide you with a satellite TV and seating area. Featuring a shower, private bathroom also comes with a hairdryer and bathrobes. You can enjoy garden view from the room and from the balcony.
Rooms On First Floor
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Luxury Room Courtyard View with Sit Out - King Bed
The air-conditioned accommodations will provide you with a satellite TV and seating area. Featuring a shower, private bathroom also comes with a hairdryer and bathrobes.
Rooms On Ground Floor.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Luxury Room Courtyard View with Balcony - Twin Bed
The air-conditioned accommodations will provide you with a satellite TV and seating area. Featuring a shower, private bathroom also comes with a hairdryer and bathrobes.
Rooms On First Floor.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Grand Luxury Room with sit out - King Bed
The air-conditioned accommodations will provide you with a satellite TV and seating area. Featuring a shower, private bathroom also comes with a hairdryer and bathrobes. You can enjoy garden view from the room.
It offers additional space and a garden sit-out.
Rooms On Ground Floor.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Grand Luxury Room with sit out - Twin Bed
The air-conditioned accommodations will provide you with a satellite TV and seating area. Featuring a shower, private bathroom also comes with a hairdryer and bathrobes. You can enjoy garden view from the room.
It offers additional space and a garden sit-out.
Rooms On Ground Floor.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Entire unit located on ground floor
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- Sushil (10/5): - Staff
- Aggarwal (1/5): -
- ABHIJEET (1/5): Expensive and not worth the stay - It was overrated. Not at all recommended Poor service : extremely poor check in as we checked in at 3 PM and got our room at 5 PM; food service was not great; overly expensive ; room outside view was not great; not pet friendly
- Kotaro (10/5): -
- Namrata (6/5): -
- Tarun (10/5): - Great property, very nice hospitality extended (ref Sonal)
- Shivam (10/5): -
- Yudhvir (10/5): -
- Karan (10/5): -
- Urmila (6/5): Good property Inneficient staff - Expansive Nice rooms The approach roads
- UDEET (10/5): -
- goel (10/5): -
- Shruti (9/5): -
- Aashima (10/5): - Very comfortable, stayed at the villa with the plunge pool. Staff was amazing including Komal and Prabhjit
- Manu (4/5): -
- Ankur (7/5): -
- Prabhat (8/5): -
- ASHISH (5/5): -
- Puneet (7/5): -
- namit (8/5): -
- Manas (6/5): - Good property, good breakfast and dinner
Breakfast time manager was really attentive anfd good. It's really far from Gurgaon, road is terrible,
Reception staff is emotionless and need training.
For 24k a night i was expecting more from hotel.
- Nikita (9/5): -
- Kapila (8/5): - Response ,staff seems to be vv busy ..and shd be more alert.
- Harshvardhen (7/5): It is not value for money stay - Nothing Ambience cleanliness is very poor. I found dead insects in the room
- Shalu Waria (8/5): - Location The service by the staff is very slow. From checkin to food order everything was slow
- Bhaskar (10/5): Very very happy, life time memory - Amazing hospitality
- Harshvardhen (7/5): Not value for money - Its construction and layout is good. Appearance is very good Rooms have less natural lights, rooms looks very old in terms of interior.
The money they are charging is not reflecting when you stay here.
New building is good but out of image or theme of resort.
- Sharma (4/5): -
- Chander (10/5): -
- Hari Om (8/5): -
- Samby (1/5): Very Pathetic experience - Food was Good Services are really bad Road and connectivity is pathetic they should inform prior about same
- NITTIN (7/5): -
- Rakesh (7/5): -
- Kaustubh (9/5): great being in the middle of nature - comfortable, value for money, - green spaces response & training of staff on call for room service etc
- Vivek Prakash (8/5): Great location , staff , property. Service during dinner is chaotic - The facilities and the overall property The service during dinner was very poor.
- sudanshu (10/5): Fantastic for a weekend - Excellent Food and Service
- Avishi (3/5): -
- DAVINDER (2/5): disappointed with services specifically restaurant & house keeping - It was lacking supplies Nothing
- Akshay (10/5): The most beautiful stay till now - Everything The billing ststem
- gaurav (10/5): -
- nikhil (8/5): Nice - The property was really nice. The staff were very polite especially Kishan who took care of us during our meals.
- TCA Sharad (8/5): Great staycation location! - The location, the property, the staff, and our room were excellent. The food was average for the price they are charging.
- ANAND (9/5): Excellent - A complete destination in itself , activities for everyone. Ask Haryana / Gurugram Govt to repair the road from Sohna to this resort .
- Krishna Mohan (9/5): Fine - Hospitality Some communication gap and misunderstanding between the departments
- Aditi (8/5): fantastic - greenery is amazing everything was fantastic , except that I was told at 3.30 that room might take sometime. when I denied waiting , it was given asap
- Aditi (9/5): lovely - everything na
- Kumar Rahul (10/5): -
- Rishi (10/5): Exceptional - Exceptional Experience at Taj Damdama, Gurgaon
We recently had the pleasure of staying at Taj Damdama in Gurgaon, and it was truly an unforgettable experience. From the moment we arrived, we were welcomed with genuine warmth and care that made us feel right at home.
The reception team was incredibly courteous and efficient, ensuring a smooth check-in and catering to all our requests with a smile. The fooding experience was equally remarkable — the variety, quality, and taste of the food exceeded our expectations, and the restaurant staff went above and beyond to accommodate our preferences.
A special mention must go to the support staff and managers, who were always attentive, proactive, and ready to help at every step. Their professionalism and hospitality truly reflect the high standards of the Taj brand.
Every detail of our stay was thoughtfully taken care of, making it not just comfortable but exceptional. The warm welcome, beautiful property, and unparalleled service have left us with wonderful memories, and we look forward to returning soon.
Highly recommended!
- Amitgupta9913 (9/5): Superb - Staff at Taj was really nice and welcoming. Service with a smile was the motto. Many people including Shyam were instrumental in making our stay with our 7 month son Nirvair superb
- Tanya (10/5): Exceptional -
- Subhajit (9/5): Excellent weekend gateway for family and friends - Well spread and planned , well maintained and clean , nice rooms and food . The staff at reception , breakfast ( Kishan was great host ) were good and room service was fast There should be few Taj indicative arrows from the highway . Else it is a bit confusing .
Parking should be more organised
- Rosine (8/5): Very good - Huge and beautiful place… nice ambience and lots of activities Little slow in check in and check out
- Rahul (8/5): Very good -
- Harsh (7/5): Good - The property is massive and well maintained. Rooms are spacious and with every amenities. The service was slow but staff were efficient. The only thing which they need work on is service.
- Shreesh (10/5): - Good stay but internet and connectivity issue are there. Power cut off was very often but power back was her there.
- Divya (6/5): Pleasant -
- Viren (10/5): Exceptional -
- Dr.ak (3/5): Disappointing as they didn't meat my expectation. - Lush green property. Nice view and comfortable rooms, and spacious. The service was courteous. Especially Manager Mr.Sunny is always ready to make the stay comfortable. The Telephones did not work so it was difficult to call a buggy for my senior citizen father, or for room service. Minimal Breakfast spread and choices for the Taj property and Prices. The servers picking things at the buffet for Guests are in a hurry, will push past you or block you. so it is better to ask them to serve you, instead of picking things
- --sisgain.com (2/5): Not OK in terms of pricing. - Ample of Space for outdoor activities. Well Maintained Greenery. There is no difference in booking normal or luxury room. Same size. Worst Part is Guest Service on the telephone which is 24/7 is not answerable, Duty Manager Number is not connectable. Only In room Service Dining is connectable and I have called multiple times for transferring to the reception for smaller things. Guest Management is very poor as seems staff is lesser. Only 1 functional restaurant which is crowdy and not able to serve the things on time if you order A La-carte. Will not recommend to anyone during weekends or holidays.
- Dr (10/5): Exceptional -
- Pankaj (10/5): Exceptional -
- Sucheta (6/5): Pleasant - Food was good Construction was on so pool not available. Lake had dried up so the beauty of the place was lost . Not the property's fault but the charm of nature was not there
- Saumya (8/5): - Property is great and so is the staff and hospitality. Great for a staycation kind of visit.
- Sarita (8/5): Very good -
- Sarita (8/5): Very good -
- Sarita (8/5): Very good -
- Vishakha (10/5): Excellent stay - Everything Nothing
- Lakshya (10/5): Exceptional -
- Nanda (9/5): Good - Both my wife and myself were on a short vacation. We were welcomed by Ms.Urmila at reception desk. Despite a holiday rush she personally showed us the room and explained the features of the property. Since we were on navratri fast. Chef Girish (Dinner time) and Chef Vishal (breakfast time) personally came to our table to understand and served us with Navratri food as per our requirement. The entry of room was not good. The moment you open the main door, person sleeping on bed was visible. I think you should have some partition to avoid person standing outside see the guest laying on the bed. This is a very important point for me.
- Nihan (10/5): - It was my 4th visit to Taj Damdama and just like before the property did not fail to impress me with their hospitality. The resort is under renovation and took extra care to inform us about it and gave us room where we did not hear any noise and it did not feel that we are in a property where work is going on. The rooms are spacious and surrounded by plants and trees. The view from the room and the restaurant is quite natural and the vibe is very relaxing.
I want to extend special Thanks to Urmila who personally reached out to us to take extra care. Even the staff at Shamiyana, the chef took extra care by recommending the best dishes and taking genuine feedback from the guests. Taj Hotels always exceed the bars they have set previously.
I can't wait to come back again and enjoy the newly built Villas and the fabulous touch they are giving to this resort,
Thank you again
- Surabhi (9/5): Superb -
- Gurpreet (9/5): Superb -
- Shukla (8/5): A nice getaway property situated within the lush green forest - The location and the infrastructure and facilities were top notch. Very courteous staff and hospitality. Balcony was not clean. Swimming Pool not working but still full money charged. Food taste can be improved to match the Taj brand. I have stayed at other Taj hotels and the food quality is much better at the other Taj properties. Bathroom showers can be improved. There was too much pressure.
- Suri (5/5): Passable -
- Siddharth (10/5): - Great experience
- Akshay (10/5): Exceptional - Amazing hospitality and services kudos to the team for making last minute arrangement for us on our anniversary
- Sangeeta (10/5): - Very spacious, no pollution, awesome hospitalities, awesome food, everything was mind blowing. Main attraction was different adventrous activities. We will again visit with our grandkids. Thank you soo much😍
- Nitish (3/5): Poor -
- Akshit (8/5): Very good -
- R (8/5): Very good -
- Rupantar (6/5): The front office was good, but room services needs improvement. - The spread needs to improve. The choices compared to other properties was less Room Size
- Deepmala (7/5): Good -
- Upendra (3/5): Poor - I was asking for an ice cube and whiskey glasses, they take more then 1 hour for the same & every time they take more then 1 hour for small small things.
- Madhvi (8/5): Very good -
- Abhinav (8/5): Very good -
- Saiyam (1/5): REALLY BAD - Nature Staff behaviour, food
- Garvita (10/5): Exceptional -
- Raman (10/5): Exceptional -
- Bela (8/5): Very good - Peaceful Should be a lil more modern and tech savy
- Saad (10/5): Exceptional -
- Khandelwal (6/5): Enjoyed but could’ve been informed earlier about the renovation the view from the room was blocked. - The staff behaviour (Urmila and team) was great and they took care of their guests very well. View was restricted because of renovation and I was informed very late about the renovation.
- Nikita (4/5): Disappointing - Room service was extremely slow! Didn’t really like the breakfast either.
- Riddhi (10/5): Exceptional - Beautiful & Elegant property .
The Spa however was too good .. Nidhi from the massage was very nice .
Staff - Sadaf, Himanshu, Sylvester, Karan, Harsh were exceptionally nice and helpful . They made my birthday special . Needs improvement on the room services & improvements in making beds , rooms more comfortable ..it was slightly extra cold & heating wasn’t there …
- Kumar (8/5): Very good -
- Sumeet (8/5): Very good -
- Atul (9/5): Superb -
- Meeta (5/5): Passable -
- Tarang (9/5): Superb -
- Surabhi (10/5): Exceptional -
- Jyoti (8/5): Very good -
Photos