Hotel O Hua Kuok Inn
Location: 227, Persiaran Ban Hock, Sarawak, Kuching, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Discover a convenient stay at Super OYO 979 Hua Kuok Inn, located just a short distance from major attractions like Borneo Convention Centre and Sarawak Stadium.
Exceptional Service
Experience exceptional service with our 24-hour front desk and complimentary WiFi throughout the property, ensuring a seamless stay for our guests.
Nearby Attractions
Explore nearby attractions such as Charles Brooke Memorial, Tua Pek Kong Chinese Temple, Fort Margherita, and Harmony Arch all just a short drive away from the hotel.
Book your stay now at Super OYO 979 Hua Kuok Inn for a memorable experience in Kuching.
Important Information
Currently, we accept only Vaccinated guests into our property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Thermometers for guests provided by property
- Mobile app for room service
- Front desk (limited hours)
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
Rooms Available
-
Family Suite, Multiple Beds
3 Twin Beds and 1 Double Bed
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Private bathroom
- Slippers
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Deluxe Double Room, 1 King Bed
1 King Bed
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Private bathroom
- Slippers
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Superior Suite, Multiple Beds
1 Double Bed and 1 Twin Bed
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Private bathroom
- Slippers
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Deluxe Double Room, 1 Double Bed
1 Double Bed
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Private bathroom
- Slippers
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Deluxe King Room
The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
-
Superior Family Room
This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.
Max Occupancy: 6 (5 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Smoke alarm
- Fire extinguisher
- Key access
-
Deluxe Double Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Smoke alarm
- Fire extinguisher
- Key access
-
Deluxe Twin Room
This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Smoke alarm
- Fire extinguisher
- Key access
-
Superior Suite
This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.
Max Occupancy: 4 (3 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Smoke alarm
- Fire extinguisher
- Key access
Guest Reviews
- Qairil (10/5): -
- eLL AJ (8/5): -
- Suzienia (10/5): -
- Malissa (2/5): -
- Michael (5/5): -
- Afida (8/5): - The bed Water pressure and toilet condition. The clogged toilet hole
- Reina (6/5): - tempat strategik.. banyak tempat makan. kebersihan tandas perlu di titik berat kan lagi..tekanan air mandi kadang2 kuat dan kdg2 slow..
- Norahim (3/5): -
- JDD (6/5): -
- 677nr (2/5): DO NOT STAY!!!! Rooms are dirty, management are scammers and liars. - DO NOT STAY!!!! Rooms are dirty, management are scammers and liars. Only giving one star for the nice receptionist. We checked in to the room and were greeted by the smell of mould. We left our belongings to go get dinner and on our return we find a COCKROACH. It was slowly clambering across the bed. We immediately went downstairs and explained the situation to the hotel receptionist. He very kindly removed our luggage (whereupon he saw the cockroach) and offered us an alternative room. We didn't want to stay in such an unclean and foul smelling accommodation so we asked the receptionist whether we would get a refund if we immediately checked out to go to a different hotel. The receptionist advised us that by contacting booking.com (who we had booked via) we should be able to undergo the process of getting a refund. He did not say anything about collecting evidence or taking a photo / video of the cockroach. The receptionist said we can get a refund without any charges. We requested the refund through Booking.com as per protocol. Booking.com told us they sent an email to the hotel requesting confirmation of a refund but it was not answered. We had to call the hotel ourselves multiple times as they did not respond to Booking.com’s email for over 10 days. We were initially told we couldn't get a refund at all as we had no evidence of there being a cockroach. We asked them to ask the hotel receptionist who saw the cockroach. After a few more calls chasing this up, we were then told by the hotel that we were only eligible for a 60% refund due to their refund policy. We tried looking online for this refund policy and could not find it. We contacted them asking whether we can get a full refund or at least where in their policy it is mentioned that we can only get a partial refund. They told us to look on their website and after we explained that we cannot find it, backtracked and told us they cannot show their refund policy to guests. OYO management also explicitly told us that we will only be getting 60% back due to us having stayed for one night. This is not true. We checked out the same calendar day, within 4 hours of us having checked in. We did not stay overnight as we checked out before midnight. The beds were in fact untouched, as the hotel receptionist could have verified. The customer service refused to listen and abruptly hung up. When we called again, the OYO customer service lady CLARA was rude, snappy and had a go at us for calling them multiple times (which was necessary for us to do as they ignored Booking.com). She also refused to talk to us for more than 10 minutes saying it's not in their policy, but wouldn't share this policy or the refund policy but still said we should be aware of it. OYO customer service lady CLARA was incredibly disrespectful and acted as if we were the ones inconveniencing her despite them retaining our money and not even providing a basic service, and she kept interrupting and talking over us. It has been three months and they have not even given our 60% refund back. 161.36RM wasted. This may seem like a small amount but we are students and everything counts. TLDR; DO NOT STAY. They are thieves and scammers with disgusting dirty rooms.
- Eliza (8/5): Very good -
- Eliza (7/5): Good -
- Mohammad (6/5): Pleasant -
- Rimo (4/5): Disappointing -
- Abg (9/5): Superb -
- Cik (4/5): Disappointing - Clean Shower didnt work like before
- Zaiwani (6/5): Additional Charge - The location is quite good with a few restaurants nearby. I stayed at the hotel from 15/12/24 to 17/12/24. Upon payment i was charged an additional fee of RM40 which wasn't in the booking.com reservation. According to the front desk staff OYo has offered a lower price that wasn't the hotel's minimum standard price. About the room i don't expect much. The bed sheet a bit smelly & yellowish. No housekeeping. Never to this hotel again.
- Zaiwani (7/5): Good -
- Znorahim (3/5): Poor -
- Roy (1/5): Bad - No room cleaning
- Fauzy (7/5): Good -
- Sharifah (7/5): Good - They charged extra (RM8 per night) upon check in since the price i paid for in the app was a bit cheaper (isn't that the whole point of using this app? To get cheaper rates??) Was so pissed but i paid anyways.
- Jacque (10/5): Exceptional -
- Liu (4/5): - The staff are help to offer insect aerosol to kill cockroaches...;), please imagine the rest. However indeed it is good value if these not the issue, Air con is good
- Rosezila (10/5): Exceptional -
- Azarina (7/5): Good -
- Hazem (5/5): Passable -
- Ku (8/5): Very good -
- Nur (1/5): Bad - Worse place to stay. Not recommended. Staff ask for extra charges because i pay for promo price. 👎
- Aisah (3/5): Poor -
- Damian (1/5): Don’t stay here if you have a better choice - It’s near to city. The hygiene of the room is very terrible. The bed sheet has many yellow stains including the pillows. Seems like never change. No shower gel no toiletries but a soap was given upon requested. The water flow is not high. No bottle water and have to go lobby to collect water. The price is not same as stated online. I was charge extra rm20 upon arrival as they said it is the minimum charge for the room, the online price is just for reference. The stay was terrible.
- Muhd (6/5): Pleasant -
- Pauzi (7/5): Good -
- Zeyu (4/5): Disappointing - Price different from Booking.com
- Erin (5/5): A great stay for myself and my spouse - Location wise is fine, walking distance to the main city such as waterfront and Plaza Merdeka. Facilities were old and need upgrade
- Nelly (5/5): Passable - The staf was friendly The Smell of the bed was horrible..the bedsheets were dirty..
- Hermi (10/5): Exceptional -
- Pauzi (8/5): Very good -
- Nur (9/5): Superb - Spacious and clean
- Azarina (9/5): Superb -
- Andrew (4/5): needs maintenance - bed was two twin beds pushed together, but was still ok lot of problems, some of the outlets did not work, bathroom needs renovation since the tub was warped and did not drain completely very noisy, from the other rooms and from construction of the opposite hotel (not the fault of this hotel), and from the steamboat restaurants in the evening parking lot smells like fish from the restaurants
- Sameer (10/5): Exceptional -
- Gul (1/5): Bad - Nothing coz it was very dirty Dirty and smelly
- Marvin (10/5): Exceptional -
- Nur (4/5): Disappointing -
- Dzulamiedia (10/5): Exceptional -
- Siti (1/5): Bad -
- Rodny (8/5): Very good -
- Roy (1/5): Bad -
- Muhammad (10/5): Exceptional -
- Vergeer (9/5): Superb -
- Yeo (8/5): Very good - Location Room Size Toilet Space Parking Space Heater did not work
- Reina (7/5): Good -
- Idris (5/5): Passable -
- Anna (7/5): Good -
- Anna (7/5): Good -
- Sharvin (5/5): Passable -
- Mohamad (10/5): Exceptional -
- Tija (6/5): Pleasant -
- Zaahid (1/5): Very bad experience, there was a bad burning electric smell came from the heater at the bathroom. - Lighting Toilet,
- Olen (10/5): Exceptional -
- Dayanabatrisyia (7/5): Good -
- Mustapa (8/5): Very good -
- Fizah (4/5): Disappointing - I didn't like how the receptionist told me they would charge me more if they process my booking as they explained that they were actually not allowed to charge the promoted price on the site. They said I could either pay the price ($75) or cancel my booking and do a walk in instead ($65) Kinda wished they didn't do false advertisement
- Juha (6/5): Otsikko - Ei siivousta, wifi ei toimi huoneessa
- Anonymous (10/5): Exceptional -
- Chia (8/5): Very good - Easy to move around for food and pubs. Nothing
- Syazwan.m (5/5): Passable -
- Christine (10/5): Exceptional -
- Leaw Keng How (10/5): - It will be better if the room can bring e brighter
- Freddy (10/5): Quiet stay. - The hotel location is very near to places to eat and pretty quiet most of the time.
- Verified traveler (6/5): - The room was a bit average but it worth the price
- hnah17 (10/5): good services - recommended and comfortable for family. good services and friendly staff. definitely will repeat staying here. the price is cheap but give a comfortable hotel room. good for families that are planning to stay at kuching.
- mye (8/5): - Overall, it's ok. Except for the wifi. Hardly can connect to wifi. Nevertheless, everything is good.
- Noor (10/5): - Friendly staff. Just need a little adjustment on the tv. Not clear and could not watched some of the channels.
- Swety (10/5): - Large room n friendly staff...
- Donovan (4/5): - This hotel is old-school and retro. Good and easy access to food.
- Teoh (8/5): Good. Recommended - It’s a quite place. Surrounded by eating places.
- francoise (8/5): Good promenade in Kuching. - Very big, clean and confortable room. Lift Good area for sea food 10 mn from waterfront. Easy to go around by foot. Reception very helpful for every need.
- Jamie (8/5): Affordable and clean - Location was only 10 min walk to city center. Room was clean and spacious. I booked a double room. Hotel is very quiet. The building itself is not in great shape. Wifi is slow at times but is able to reach room. Service is good. Air con very good.
- Stephen (8/5): Good budget hotel, big rooms, fantastic shower. - Large clean rooms, basic facilities but comfortable, fantastic hot shower. I was there for 4 nights, if you want room serviced please ask at reception in the morning. Staff will try and help with any requests but limited English but keep trying, they organised a taxi for me at 4.30am, happy with that. Local area is interesting 4-5 Chinese steamboat restaurants as well as a malay one offering some western food. There are around 5 or so bars very close by, but they were closed in their off season. Walking into the city is fairly easy, taking about 10-15 mins walk, to get to the river, quickest way is straight out the hotel to the main road and turn right. Overall, I enjoyed my stay, very good value for money and a more local feel rather than touristy. Wifi on the floors is pretty poor but decent in the lobby, not a big issue for me.
- Domoni (8/5): Great clean hotel, just a bit shabby on the outsid - The rooms are spacious and clean. You get what you pay for basically. The bathroom was clean and the shower was hot and the air con worked like a dream. The staff were also friendly and helpful. The walk to the supermarket or waterfront is only about 20 mins away so its not too far out. In the surrounding streets were some fantastic and very popular restaurants. I would definitely stay here again. Value for money.
- MOHD FIRDAUS (8/5): Good stay good condition good place n near to eat - Overall aspect is ok... near 4 restorant can choice to eat.
- Wellington (6/5): - the staff is helpful and the room is bigger than other hotel that is much expensive.
- Ken (8/5): - Great location across the street from an awesome seafood (See Foody) restaurant and walking distance to the waterfront promenade. Our room was huge; 2 rooms actually with 4 beds. Good A/C as well.
- Verified traveler (8/5): Incredible value for money. - Clean good room just as looks on pictures. Great base to then explore Kuching.
- 198rachellev (8/5): Suprisingly good! - Great hotel in Kuching! The rooms are pretty cheap but look like you’re in a four star hotel. Staff is really nice and they clean everyday. The wifi is good and the location is also fine. Almost everything is walking distance. Great value for money.
- Giovanni (10/5): Good address. I will back again. - OK
- jenjinjea (10/5): Value for Money - Room - spacious newly renovated rooms Location - located near the city center, walking distance Amenities - Pretty good and complete Though it may look a little old from the outside, but the renovated rooms are really of standard and for the price you pay, it's a bang for the buck.
- kee (4/5): Hotel close to restaurant - Checking and found 2 dead cockroachs on the bath room floor. Parking the car can be hassle cause no specific space arrangement. Night time can be tough to find a place to park as the restaurant is pack with dinners.. Overall rating is 2/5
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