Ritz Garden Hotel Ipoh

Location: 86 & 88, Jln Yang Kalsom, Ipoh, Perak, 30250, Ipoh, MY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Wheelchair accessible
• Elevator
• Smoke-free property
• Free self parking

Rooms Available

• Standard Room

  1 Queen Bed

  128 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Family Room

  1 Queen Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Deluxe Room

  1 Double Bed OR 2 Twin Beds

  194-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available, bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi
  • No cribs (infant beds)
  • Bed sheets not available

• Super Deluxe Twin Room

  2 Twin Beds

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Deluxe Twin Room

  2 Twin Beds

  Overlooking the city

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi
  • Smoking and Non-Smoking
  • Bed sheets not available

• Super Deluxe King Room

  1 King Bed

  237-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Standard Double or Twin Room

  2 Twin Beds

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

• Executive Suite, Kitchenette

  1 King Bed

  560 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Kitchenette

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk, safe, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Private bathroom
  • Satellite channels
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

Guest Reviews

• erbaos (2/5): strongly recommend not booking - The hotel facilities are old and the hygiene is poor, resulting in over ten rashes on my skin. The hotel's reputation is also very bad. The front desk agreed in person to an early check-out and a refund of the tax, but then denied agreeing to it when speaking to the platform. Communication afterward was also full of empty promises. I strongly recommend not booking this hotel.
• Desmong (4/5): - we have been disturbed by noise until 4am. Is it haunted? Room 201. Will never stay here again.
• Amir (6/5): - Location
• Shuli (6/5): - Decent hotel for one night stay for the price that I’m paying so you pay for what you get. Overall ok location though not sure why the reception isn’t at the front of the building next to the road but one has to walk down an alley to another building. The building has seen better times and definitely would do with some renovations. Basic cleanliness but the sheets had lipstick and dirt stains, and bed was pretty rock hard.
• FEE SEM (6/5): - I like the location. Facility’s is lacking- shampoo, tissue, small space, windowless, they don’t even give you extra room key. Wall is too thin, can even hear neighbors alarm
• KAI TAH (6/5): - For family and friends 👍.
• Noor Hiqmah (2/5): - old building, old hotel, misleading picture and place, check in counter different building room different building, no extension phone, scary since there is so many abandoned shop, no proper lobby, the old building lobby has been closed. not convinience stay. Will not repeat if still same condition and no improvement.
• Cheak (2/5): - Don’t recommend to anybody worst than a boarding Hse totally different for photo and entrance is at backland of main road worst hotel than 1star
• Syed Masood (4/5): - no windows and old
• khairil (6/5): - parking lot and the back and forth going to the room cause customers lost their enjoy staying at the hotel
• HO CHEE (4/5): - No daily housekeeping. Limited car park. In the process of renovation.
• Chang (10/5): - Convenient and strategic location.
• Karthi (2/5): - All the things not in good condition.
• Verified traveler (6/5): - Locate in Ipoh city centre
• chiew nam (8/5): - 服务态度良好，
• Verified traveler (4/5): Disappointed stayed - Room is not well maintained and dirty. Room got smells and full of cockroaches.
• Verified traveler (4/5): - The hotel is quite run down and old. Parking is a huge hassle, not many spaces available. Breakfast provided did not have many choices.
• sitagliptin (4/5): "Old budget hotel newly refurbished in a dinghy neighbourhood" - Stayed here with my mum as all other hotels were booked and we had no choice,paid a hefty RM200 for this weary place.Hotel is rather old and in a dinghy neighbourhood with sleazy bars and other karaoke joints in front.Car Park is situated behind,in another building at the back. Most confusing part is you park the car and use a diagonal unimaginable skybridge that takes you on a journey past karaoke lounges,massage parlour and a vietnamese restaurant at 1st floor. Staff only provide one entry card and you have to use the same card to swipe at the lift,so if you have family in the room I really don't know how you manage this as they will be left in darkness!! and I was fed up and requested for another card!! Carpets on room hallway are old and threadbare,rooms are large and clean,bathroom is clean but our toilet flush wasn't working,so had to inform and they got it fixed! Breakfast provided is in the crowded lobby,super crowded and just like a market and people are fighting for seating and chairs.Unbelievable! Will not return to this joint.At least wifi was working and that too,you have to log in every 1 hour.
• WUI (4/5): - The hotel should upgrade asap, otherwise it will deteriorate over times. The walk way carpets are very bad condition, broken & torn. Bed sheets, towels are very dirty, beds are found with hairs & some mosquitoes flying in the bedroom.
• NurasyikinZ (4/5): Almost a nightmare. - I stayed at the Premier room (2 King beds). Everything looked okay at first, cleaned and spacious. Room was enough to fit 4 adults and 2 small kids at one time. But when i tried to use the tap and shower in the toilet, looks like the heater was not functioned. When i tried to use the standing shower, it got burst immediately and the tube spout connecting to the tap fell off. I had to use the shower near the bathtub instead. Then when my husband tried to use the electric kettle, boom, all power off due to power trip. We called up the reception and they sent a technician immediately, he was surprised to know that the wiring was not done correctly, and was not safe at all. Knowing that the wiring and shower work will take some time, and we couldn't be moved to another room due to unavailability. We had no choice but to leave the room because 1. my baby needs hot water for his milk, 2. we havent had dinner. We headed back to hotel right after dinner, and thank god they managed to complete all the work. Shower and wiring were fixed accordingly and the heater finally worked. Breakfast? The Chinese fried rice was very plain in taste. Even my 2 year old baby refused to eat it. Same goes to the rice porridge- tasteless. Fried meehoon was okay. I'd rather have a simple selection of tasty breakfast, rather than having a variety of food but tasteless. The only credits i would vie was to the front desk officer and technician. butI'm not recommending this hotel, avoid if you may.
• Sim-Simon-KL (4/5): Need to up grade - One of my jacket button broke off, need a simple sewing kit.Request from housekeeping, but disappointed. Nearby shops also not selling. Poor hotel management. I think need to restudy the little details of the room guests needs.
• 645khairula (8/5): Adequate Hotel + Great Location - If you are looking for hotel amenities, this hotel is adequately provided. If you are looking for streets & local enjoyment, this hotel location is a clear advantage. Whether for foods, cultures, delicacies, entertainments, night spots and historical attractions - they are all walking distance. My friend bought her favorite and the famous mooncakes in Ipoh within 5mins via Grab. Clean hotel, just its rather old fittings. The rest is acceptable.
• Verified traveler (4/5): - hotel penuh dgn bangla
• Noorizan (8/5): - It's ok everything there is working perfectly.
• Verified traveler (8/5): - Good hotel. Nice and clean room . Good location
• Verified traveler (8/5): Recommended city centre stay - Toilet can be a little bit better. But overall nice stay. Main door a little thin, so outside noise can easily be heard. And no air on remote, only controls on wall.
• Verified traveler (6/5): Poor basics but excellent breakfast - Negatives: Very old towels and bed sheets some of which have seen better days and should really be replaced. Also poor basics as there is no hand towel provided and no spare toilet roll so had to ask reception on two separate occasions for a toilet roll. We also had to ask reception for an iron and was given one that works fine but the ironing board was broken so had to iron on the bed. Bed also seems to be infested with bed bugs. Positives: excellent breakfast
• sampaul213 (4/5): It is what you pay for - Firstly, dont be deceived by the name. It has no connection with ritz carlton. The pictures are deceiving. They are all from a long time ago. The place is very old. Few points 1. Toilets are not clean. Lots of mould 2. Room is not sound proof. I could hear the karaoke next door 3. Tv is old. We had a crt 4. Furniture is very old and giving way 5. Kitchen is very basic 6. Breakfast is basic 7. Staff friendly 8. Pool is mouldy 9. Shower is very small. Not fit for big people
• Verified traveler (8/5): - Location is good. But the sound proof is terrible. So is the curtain where light from outside is shining in even though have been close
• foto_melaka (8/5): Old But Bearable - Despite this being an old hotel, which is evident the moment you step into the building, it was nevertheless quite a decent hotel. I have seen some terrible hotels before and as such I can say that this hotel was nowhere are bad as those hotels. As this hotel has been around for quite sometime, one certainly has to keep an open mind about it. For me, my first impression was certainly priceless as the staff manning the check in counter was very helpful even though I checked in some four hours late. Lobby wise, you certainly cannot expect the amenities of a five-star hotel.Despite that I have no complains about the lobby. I have always placed great importance on rooms whenever I stay at a hotel as this will determine the comfort of your stay. Again, despite being an old hotel, I have no complains about the room although I have to say perhaps the pillows and mattress need to be change to provide more comfort. Despite that my sleep was not compromised at all. If there is one complain than it has to be the television. One thing which made the hotel bearable was the fact that it is located in the city, which made travelling easier. Although it is located in the older part of town, the other attractions are just minutes away. The availability of a parking facility adjacent to the hotel also made is easier for those who drive.
• CHUNG PONG (8/5): You get what you pay - It's okay for a night or two just for a rest at night. The hotel room is small but everything is functioning. Breakfast is better than expected. The swimming pool is small but still okay you're in desperate need to swim.
• YinKwong (4/5): Ipoh Stop over - Facility are aging and staff appearance are not warming and friendly.
• 68shashid (8/5): Good facilities - The room looked quite old with the bed and bathroom the obvious.. A little upgrading would see this hotel as one of the best. The hotels come with facilities like a night club, karaoke, massage centers, restaurant, gym, a small swimming pool, kid pool, snooker place, cigar bar and a cinema (yes, a cinema of its own)
• MrsN (4/5): - a lot of things that the management need to do something to the hotel .
• Q5300CPdawnw (2/5): smelly dirty hole - what can I say, the place is a disgrace. all carpets an reception furnishings were filthy, breakfast was awful with very bad coffee, at night the place got worse with very ugly prostitutes an punters. the pool area was dirty. don't stay here
• Bert (4/5): - Had to call housekeeping to clean room. Bedsheets had blood stains. Housekeeping very rude.
• chong (8/5): Good stay at Ritz Garden Hotel , Ipoh. - Comfortable stay, will be back again.
• Aceace (10/5): - Very comfortable stay. Hotel staff are all very friendly and helpful
• shireeta (10/5): Ritz Garden Ipoh - the apartment three room very comfortable with big room and king bed size including tv and air Cond in side. The room also complete with microwave and refrigerator. Suitable for Bing family's. Recomended :)
• ChangKoonHan (6/5): - Bathroom accessories damage. The rest is OK.
• zuraida (8/5): good - aprtment with 4 rooms good for family
• Anthony_NgOfSg (8/5): 3 bedrooms suite was with plenty space - We have arrived ipoh very early, but hotel could only allowed the earliest check in at 11plus. Really appreciated their helps. Upon checked in, found the rooms have various defects. Such as TV not connected properly, aircon leaking, and window latch is not properly secured. We have to keep calling reception to assist a few times. The maintenance took abit of time to assist, but managed to rectify all problems. Appreciated the team for assisting. 2 best facts of this hotel, one of it is the security for the car park, it is consider very secure, as there are a security guard around at all time. Second is the breakfast, their breakfasts choice are very good. Especially the rice and noodle options.
• NoraishaK2 (6/5): Okay hotel for the price given - my om the first impression when we arrived the hotel looks so gloomy. From the outside its like a cheap old hotel. Luckily, i gave it a chance and just checkin first to see what its look like. Inside at the lobby, its decent enough. The room was ok. However, if you are bigger than me (i am quite a plum size) this type of room will not suitable for you as the toilet is quite small. It has only small space for the toilet bowl and its between the sink and the shower glass and it just fit for my body. The bedsheet smell and kind of old and a bit yellowish already. Aircond just fine. We had a chance to go to the pool.. Twice. At first just want to see as i saw a review said that the pool dirty and bad. But my opinion, the pool is ok for us.. Cold water. However, the kids pool very small.. And no staff there if you need anything. Breakfast provided just nice. Nothing great but can make you full. To come here again, maybe think twice. By the way, the hotel only give you 1 access card and you need card to enter the lift and to your room.
• Marisa (4/5): - The service was so bad, when we arrived to check in it took the concierge 30 min to find our reservation and check us in. The hotel is extremely dusty and not clean. The shower had hair on the floor and hadn’t been cleaned. The bed was very hard and uncomfortable.
• Wong (8/5): Average - Hotel needs maintenance. Hotel Manager on duty (Malay lady) was very friendly and accommodating. 5 star customer service.
• Verified traveler (2/5): - all things bad
• W Y (2/5): Lost of room card key - Replacement of lost card room card key MR50 is too unreasonable. Will not stay there again. Too UNREASONABLE. It is just a recycle card!
• watiedanny87 (10/5): Nice stay! - We booked a standard room. Arrived a bit late,but the check in procedure was fast and good,the room is clean and provide everything we need. Good location,very near to Ipoh city and easy to move around.. they also provide carpark for hotel guest. Just the bar or club down there is a bit noisy if you pass by. Overall it was good!
• Verified traveler (6/5): nice hotel, but not for ladys only. - nice hotel to stay, but not for ladys only as there are some 'old man' walking a round the lobby at night.
• ManisChen (10/5): clean and spacious room - the hotel provides clean and spacious room with the usual amenities which makes you feel at home. the hotel location is right in the city center and at the main road which is so convenience as within reach to all the interesting places
• Wai Yee Rebecca (8/5): - Hotel condition is good! Location very convenient 10 mins walk to night market, easy to reach restaurant!
• Chong (6/5): - Floor carpet needs to replace.
• Verified traveler (8/5): Comfortable room, sleazy area - We booked the only available room online,which had anairconditioning issue, and they called us prior to arrival to say we'd get a bigger room. Much appreciate the proactiveness but the surrounding clubs and spas and inhouse karaoke area give the area a really sleazy vibe
• Guna (8/5): Nice hotel & Strategic location - The hotel is close to all the important places around Ipoh and lots of eatery places within few KM radius. Parking need to be improved.
• zahid220195 (2/5): not as awesome as before - I use to stay in this hotel back in 2011, last time, this hotel looks great and awesome with the lounge and bar open and everything was working and in order. But now, after so many years, this looks run down and really horrible, the lounge is now closed, the lounge and bar were already closed and the mini cinema has some taping problems. The refrigerator was not working and the soap holder was loose. The room telephone was not working so we complained by calling the hotel using our handphone. Seriously, this hotel looks completely horrible and should be fully refurbished and renovated. I used to enjoy my holiday trip in this hotel a few years back but now, it really ruined my holiday trip.
• ozlad99 (2/5): The Ritz it is not! - I would not stay here again We arrived, the check in was slow. Got to the room the safe didn't work, they replaced the safe, that didn't work At midnight the lift alarm went off for about 5 minutes, can only assume the lift broke down. The internet is so slow, and that is if it worked at all. The phone in the room stopped working The rooms are not that clean and the whole hotel looks rundown I got put up with this if it was reflected in the price, but the price is way over the top for what they provide.
• Verified traveler (6/5): Have to improve the quality - Not worth for money. Need to improve the facility especially the air conditioning. Safe box is not in good condition. The curtains with holes. They supposed to put nice curtains and the facility also need to improve.
• Jason (6/5): Central location - Location was ok as there are shops nearby. Not too difficult to locate hotel but parking is not very easy. Car park is in another building connected to the hotel. Reception staff is fantastic and very helpful. Same with the conciege and the chambermaids and maintenance people. Hotel is in need of a massive upgrade. Carpets and flooring are worn out and dirty. Light fittings and switches are quite loose. Towels and sheets are very old. Used the swimming pool twice and both times I had to wait for about 30 minutes for someone to get me a towel. Pool and gym are unattended. Gym is stale with no airconditioning and equipment not working well. Had some problem with the wifi and my room was changed. Despite the change the wifi is not consistent. I ended up in a room facing the main road. It was noisy. Not the fault of the hotel but motorcycles were racing loudly in the front as if it was a racetrack! This went on till about 4am from about midnight. Airconditioning in the room seems to blow out stale air. Not very comfortable when its blowing at your face when sleeping. Otherwise I'm ok.
• Gamms (4/5): Close to town - Staff suggested for a bigger room, as sh claimed that the booked room can’t take an extra bed... What annoyed me was that I was charged at walk in rate of the new room instead of paying difference of booked room against the checked in room
• RK (8/5): - Facilities can be improved. Overall good value for money.
• SooC120 (8/5): Weekend stay - Prices are Ok. Rooms are small but clean, and air conditioning is good. Surprisingly some rooms have no windows! A lot choices for rooms e.g. single, double, and apartment units with a barbecue area attached. Great facilities such as a mini cinema that is extra ordinary for hotel guests, a partial covered swimming pool, a gym room, and a library. From the covered car park, guests can use the covered bridge to go to main lobby if it rains. There’s a good choice of In-house Astro Tv shows too. Adjoining the Carpark is a Chinese restaurant which serves great food. Free Breakfast is also okay. Hotel is nearby city center where you can get Ipoh taugeh chicken and Hokkien Noodles. Only disadvantage is the smoky air and noise from the karaoke lounge. Also if room is facing the main road, noise from the traffic can be disturbing. Ask for rooms facing the back. I would recommend this hotel to my Friends who are on a budget.
• moon (8/5): Bilik sempit tapi facility ok - Hotel room quite okay but too small especially toilet
• 839hanisa (4/5): Sad - Got Mezz room. Super small for a family with a baby.The room lighting is so gloomy as the light only come from 2 side table lights. Changing baby diaper was quite hard because its dark.if couple or solo should be fine.bedsheet dirty.dustbin still got rubbish.
• Verified traveler (6/5): Nice, but need a transport to go shopping mall - No phamplets about the facilities of this hotel. No porter to help carrying the customers luggages.
• Verified traveler (6/5): good location - staffs at the checkin counter were a bit slow but other staff were very helpful since we hav a toddler and carry many luggages. one staff helped us carry our bag n carry our son into car. thank you very much 😊 the room need more upgrade and toilet was not really clean
• Trisha1288 (2/5): Lousy Hotel and Dodgy - A very bad hotel with terrible cleanliness! Receptionist was very rude. Toilets at the lobby was so dirty, cigarette smell in the entire hotel with cockroaches in the toilet. A big NO ❌ very disappointed for the price offered which I believe it isn’t worth at all.
• Wong (6/5): - The lift was very smelly and the overall clearness was bad
• budak (8/5): Nice stay - Breakfast is also good Room is clean
• Verified traveler (8/5): nice location - friendly staff and nice location. may try to add 1 more pillow to every single bed.
• Verified traveler (4/5): Good location but not a pleasant place to stay. - Reception staff are friendly. Room is clean but corridors stank badly. There are undesirable elements hanging outside the hotel entrance at night pestering returning guests to take up their "massage" service.
• natasha2138 (2/5): lousy hotel - Overall hotel is very rundown, dirty bedsheet, carpet etc. Do not even provide basic toiletries such as shower gel. Collect deposit not sure for what. Be prepared for extremely slow check-in since there is not even computer system to track booking. Staff need to check manual print out in files to track booking. Not worth the money paid. For a cheaper price, can get better budget hotel, cleaner with good service.
• ChenA423 (8/5): Great visit - The staff were extremely polite and friendly. Check in was fast and easy, the free continental breakfest was more than I expected great food and well stocked. The hotel location was all in walking distance to everywhere we wanted to go. Perfect spot for our stay!!! Will stay again.”
• Vincent (2/5): Hotel with poor amenities - The hotel is not maintained and with cigarette smell.
• Verified traveler (4/5): Old and lack of maintenance - Though it has strategical location, the hotel is not well maintained. The apartment has broken flooring due to dripping air conditioner. There was no follow up or reply after requesting for more pillows from the receptionist who claimed that she would need to check with housekeeping department.
• Verified traveler (6/5): Just nice. - It's just nice place to stay. However, need to improve the soundproof as we can hear the chaos made by the teenagers that staying near our room.
• Nuraiza (8/5): - The room service was good. Buffet breakfast is just OK. However the swimming pool is not well maintained. The floor / stairs are so slippery and I saw some kids fell off the stairs a few times. Even the small ladder in the pool is loose and can be harmful to kids when they ascend from the pool. There were no pool towels available. The water in the kids pool is murky, even the adult pool is not clean either.
• ten (8/5): - Not the type of hotel which I had in mind
• Adeline (10/5): Easy accessible to town - Overall it's ok. Just disappointed because the room we booked was fully occupied but the manager give us solution so we solved it happily.
• TAN (10/5): Nice - Nice place.
• GAN (2/5): Definitely no next time - When i booked this deluxe room got mentioned room sizes 42sq meter. When i check in the room totally is out of my expectation is very small room about 18sqm. After that i complain with the reception staff they upgraded for us to the biggest room about 25sqm. When i check out i left my pillow in the hotel after that i make call back to the hotel ask them keep it for me, i will go back to take it, the reception staff tell me they need to ask house keeping staff 1st, said that will be back. But i'm waiting their call for 2days also no ppl call me back. Today i make a called again, receiption staff said don't know about this case, ask me call back next Tuesday. Very bad service.
• Janagaran (8/5): Good - The location was marvelous and the staff are very friendly
• Budianto (8/5): Recomended - place and stay are good enough.... there's a lot of service we have not use due to time limit of stay very recomended for staying...
• Rey (2/5): Hotel area close with sex activity at night. - Hotel location was strategic mid of the town.Easy to go every where and near with Ipoh Parade. Hotel Cleanlines was very poor and bad.Carpet and flooring got too many water splash and dusty looks like never do cleaning work as well.So many stain every where when we look with the sharp eyes.The management must do something to improve the hotel otherwise people will come for 1 night or maybe never come again.
• Jamaludin (8/5): Expectation - Meet my expectation...
• H (8/5): Pleasant stay - Despite the fact that they were some hiccups (blackout & broken shower), the staff was quick to solve the problems, the maintenance came right away right after a complain made. Too bad the cinema was under maintenance or else it would be perfect. Anyway, it was pleasant stay.
• Sasitharran (10/5): Convenient Hotel to Ipoh City - Convenient Hotel to Ipoh City & Temples.
• Ng (10/5): convenient and clean hotel - breakfast was simple but good
• cynnat (6/5): Nice hotel close to many places of interest. - I stayed in a 4 bedroom apartment. The apartment is nice and comfortable , very suitable for family trip. Parking lots are quite limited and location of lobby is a bit weird. We had breakfast at a ballroom which was spacious on the first day but on the second day we had it at the lobby which was quite small.
• novell (6/5): - Toilet too small and room too dark. Car park to room too far.
• Verified traveler (4/5): Tiolet poorly constructed. - Sink blocking part of toilet bowl making it difficult to use the toilet. Breakfast is poor quality.
• Verified traveler (6/5): - Booked too late for the long weekend & this was the only hotel available within my budget. Was allocated the club floor room of old wing which is more like standard room of other hotel. Old wing shows signs of aging ie aged carpet, slight stained bedsheet, stained towel. Ok for the location & parking provided. Good if u only need a place to sleep & shower, not a place for rest & relax. The newer garden wing seems to be better choice. Seen families around who seem to enjoy the 2 swimming pools available
• Verified traveler (8/5): Good breakfast buffet and nice swimming pool - Near to Nasi Vanggey restaurant & Lost World of Tambun.
• Chiam (2/5): Unpleasant Stay - Hotel room dirty. Bed sheet dirty. Bath room no hot water for shower. Surrounded with Karaok and Bars. Hookers standing on the road side.
• Adriya (6/5): Hotel by a road side - Hotel was OK since I have set a low expectation. Be prepared to get a room with a window without a view (all room end with no.5). I you do not want noise, do not get a room that face the main road.The gym and swimming pool is located in a separate building, pls go to level 1 (Garden Wing) to access te link bridge that connects these 2 buildings. Swimming pool is only suitable for dipping and splashing and gym facilities is decent and use the phone at the counter if no staff at sight and they will come and open the gym door for you. Breakfast spread; basic item such as local cuisine, english breakfast (scrambled egg & baked beans)salad counter (skip the mayo and thousand island), cereal (did not try it) toast and noodle soup. Local cuisine changes the rest are the same during my stay. This hotel suitable for night crawlers because pubs available in and outside of the hotel.
• Surinderjit (2/5): Worst ever hotel! - No stay refund

Photos