Ji Hotel Orchard Singapore

Location: 11 Penang Lane, Singapore, sg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Non-smoking throughout
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request

Rooms Available

• Business Double Room

  1 Queen Bed

  172-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 65-inch flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Child-size slippers
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Double Room

  Each room is equipped with two complimentary bottles of water per day and a flat-screen TV with cable channels. Complimentary internet TV and WiFi services will be available for use for 24-hours.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Free gym access
  • Hand sanitiser

• Deluxe Double Room

  Each room is equipped with two complimentary bottles of water per day and a flat-screen TV with cable channels. Complimentary internet TV and WiFi services will be available for use for 24-hours.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Air purifiers
  • Free gym access
  • Hand sanitiser

• Business Double Room with Gym Access

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels and city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Hand sanitiser

• Standard Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels and city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Hand sanitiser

Guest Reviews

• Travel48150233882 (10/5): Fantastic and value for money stay right in the centre of the city of Singapore! - This memorable, thoroughly enjoyable experience, started at the front desk! Ms. Julia and Mr. Alton checked me in, politely, efficiently and professionally. I must say I was very impressed with both Ms. Julia and Mr. Alton! The room was luxurious and very well-appointed; the bed was very comfortable. Everything was perfect, especially the location: right in the centre of the city, great for exploring!
• David (8/5): The staff was very helpful. Especially Hannah who whent out of her way to help us with various booki -
• kennethgK5393EI (10/5): Good overall - Great location, spacious rooms and attentive staff. Highly recommend.
• WEIHUANG (10/5): - 飯店位置離地鐵相當近，櫃檯人員服務態度好，整潔也相當乾淨
• Sudeepa (9/5): Very satisfying - Very clean, efficient check in, helpful staff and superb location. Nothing much but missed having breakfast at site.
• Jawmin (10/5): -
• G (8/5): -
• 定琪 (10/5): 整體體驗非常舒適，願意推薦給親朋好友，也願意二訪 - 飯店位置距離地鐵站近，十分方便。櫃檯人員等飯店服務人員都十分親切友善，讓人有舒服且順暢的住宿體驗。房間也十分乾淨、明亮！ 建議浴室玻璃門中間可以貼霧面紙，若是朋友同住，較可避免尷尬。洗手台略小，水容易灑出來😅
• Thomas Jun Feng (8/5): Excellent - Location was pretty much perfect. Good room aesthetics. Paper thin walls and heavy doors, we heard numerous door slams throughout the night. No hand/body lotion and hair conditioner.
• Eric (7/5): - Air condition Nothing
• Adventure16008148969 (10/5): Review for Ji hotel - good checking, good hotel Rajpreet
• Aldo Enea (8/5): -
• Victor (7/5): OK if you just want a bed for a night - Nice staff, clean room, decent sized room, sound proof. Good place for just 'sleep and leave'. - no lounge in hotel (for a coffee) - no desk in the room - no closet to store clothes - AC is not strong, room temp never went below 24 C
• 961qih (10/5): Alton, jaxy, Kevin 😀 - Alton, Kevin and jaxy are nice enough to give me an early check in. Thank you!
• RachaelC1631 (10/5): Great stay - great stay, friendly and helpful staff Rajdreet :)
• James (10/5): - 離地鐵近，服務貼心。 無
• 張毓芸 (10/5): -
• Kamaljit (9/5): Great location and clean rooms; a bit more bathroom privacy would be nice - The staff were incredibly polite, cheerful, and always ready to help, which made our stay very pleasant. The room was compact yet cozy, and spotlessly clean. Its location was perfect, just a short walk from Dhoby Ghaut MRT station, making it easy to get around the city. Chinatown was also within walking distance, which made grabbing lunch or dinner incredibly convenient. Overall, a comfortable and well-located stay that I would gladly recommend! The bathroom and toilet featured a transparent, mirrored design. We stayed in two rooms, one for a couple and another for siblings, and some extra privacy in the bathroom would have made the stay even more comfortable
• Steven (8/5): -
• Chan (8/5): Good and comfortable. Very happy with the stay - Good.
• Christian (9/5): Very clean and central hotel, air conditioning worked well. - Very central, close to MRT station, friendly and helpful staff Glass door to toilet
• 媛 (10/5): -
• Vui Yin (8/5): -
• 柏柔 (10/5): 特别好 - 地理位置很好 去景点都很方便 酒店的香氛也很好闻 对于鼻炎患者很友好 酒店的隐私保护意识很强 特别特别喜欢 Lily 作为店里面唯一的一个中国人 也为我们提供了很好的服务 帮我们解决了很多问题 太好了哈哈哈哈 其他工作人员也很好 最最最最满意的是我和我朋友一致认为 酒店的床垫 很舒服！ 很期待下一次的入住！ 无
• Vincenzo (7/5): - Pulizia, posizione. Colazione, dimensioni delle camere.
• Ben (9/5): -
• Sonya (10/5): Great Little Hotel - Great staff, very clean and tidy. Convenient location
• Sukanit (8/5): - Staff and location. No
• Yiwen (8/5): -
• Klaus (7/5): -
• Aleksandra (6/5): -
• Henry (9/5): 讚👍 - 位置方便 無國際插頭
• Hidekau (9/5): GOOD -
• Teh Kai (8/5): -
• Wonchul (10/5): 친절 최고 깨끗 최고 편함 최고 - 위치 좋습니다. 3개 라인이 지나는 mrt역과 가깝고 dt라인도 충분히 걸어갈만한 거리에 있습니다. 너무 친절하고 방도 편하고 깨끗하고 깔끔합니다. 너무 훌륭합니다. 조식. 조식이 일반 호텔과 다르게 근처 식당에서 사용가능한 10싱달러 바우처를 제공합니다. 다음에 방문한다면 재방문하고 싶지만 조식은 포함하지 않을 것 같아요. 뷰. 3층이다 보니 뷰는 없다시피 합니다만 그래도 바깥날씨 확인하는 용도로는 좋습니다.
• hossein (10/5): -
• Graham (7/5): - The location for local transport The breakfast booking charge provided a voucher which didn't cover a breakfast at a local Cafe. Bed was against wall, and was hard, uncomfortable. Wifi was 5g so unusable. Small lobby, hotel had no atmosphere.
• XiaoYi (10/5): Excellent - Very nice experience staying at Ji Hotel during my trip. The location is very convenient, just a 5-minute walk from Dhoby Ghaut Station, and right across the street is Plaza Singapura with everything I need. The staff are very friendly and can speak both English and Mandarin, which makes things much easier. The room was cleaned every day, and it always felt fresh. I will definitely come back and stay with them again. NA
• Daniel (9/5): comfort and convenience. - most of the things nothing
• Diane (10/5): We enjoyed our stay at the hotel - The property was great the staff were fantastic so obliging with information always with a smile the facility had a nice little gym and ironing and washer and dryer which we found to be great. The ice machine for ice and drinks were also very handy. We had to walk over for breakfast to a resteraunt the vouchers we were given was plenty and more than enough the only draw back being that the menu is all suited for Singaporean which is understandable however there is insufficient english description of the items of the menu making it difficult for tourist to pick coffee tea and other items are all to cater for the Singaporean. Would be nice to have an English version of the menu that would be the only draw back to this hotel which would see us booking elsewhere in the future . When we realised this weeks before we travelled we tried to cancel and there is no option for free cancellation even well ahead .
• Mert Samet (10/5): -
• PEICI (8/5): -
• Ted Ki Tae (10/5): -
• Henry (10/5): 良かったです - Dhoby Ghaut駅から近い事、 部屋が清潔だった事、スタッフも親切だった事です。 コンビニ等がないことが不便でした。
• Hidekau (8/5): -
• Roberto (8/5): -
• Tina-Marie (5/5): Adequate - The room was clean and the location was central. I paid extra for breakfast to be given a $10 voucher to a venue that was off site. Had I have had this information I wouldn’t have paid the extra. I did not see the value of it. Especially since I paid much more than the $10 voucher for the convenience of breakfast.
• Strover (8/5): High recommendation - Ok Using a variety
• Pakorn (9/5): - Great location. Good TV Programs.
• Yu Tung (10/5): 很不錯的住宿體驗，離MRT也近，樓下旁邊的餐廳非常推薦！ - 位置不錯，接待櫃檯非常非常親切，謝謝她們的熱情招待 隔音有一點點點點弱
• SHENQIANG (9/5): -
• 張 (10/5): - 房間乾淨 離捷運站很近 非常方便
• Ali (8/5): It was fine - It was clean and at a good location. No in-house breakfast place. They give you a voucher for the nearby cafe to ho and have your breakfast that imo is a bit weird. They don’t provide you Iron in the room.
• Parmar (8/5): -
• Yuting (9/5): - Fast access from metro station. Clean environment. Delicious tea. Narrow washroom.
• Lara May (9/5): If you want a peaceful yet near metro access, stay in Ji Hotel. - Easy access to metro station. Room is nice and clean. Nothing.
• 顶立 (10/5): -
• Philipp (6/5): - Das Personal und die Sauberkeit sowie die Lage. Das Frühstück war nicht gut. Es gab zehn Dollar Gutscheine für ein unterdurchschnittliches Café 100 Meter weit weg vom Hotel. Das war nicht gut
• Tanja (8/5): Would come again - Puristic design
• LIUYI (10/5): -
• Marilyn (8/5): Comfortable stay. - Excellent location to all major shops and public transport. Comfortable room with great shower. Late checkout was a bonus. Receptionists speak very little English which created a language barrier. I had got prior permission for Reception to look after our luggage on day of departure, to enable us to explore the city. However, they didn't have a locked room to store the luggage, only the hotel foyer, which we were uncomfortable with. Consequently, we didn't explore much, as we were worrying about our baggage!
• Ioanna Christina (9/5): -
• Pierre Vella (9/5): Nowhere is Far - Hotel is very well situated to travel around. Honestly, nothing, maybe the mattress was a bit hard for my liking, but got used to it.
• yinghao (10/5): -
• Paul (9/5): Very pleasant - Location was very good. Friendliness of staff exceptional. Air conditioning unit was noisy at night.
• SHIHJU (9/5): 整體上滿意，有機會願意再入住 - 地點方便，走路就可以抵達多線的地鐵站，附近也有餐廳和7-11，對面就有Mall。工作人員態度親切，願意提供協助。房間空間寬敞，備品齊全。進入房間區域要刷卡。 這次的房型只有長椅，沒有方便搬動位置的單椅，看電視只能在床鋪上。熨斗必須在洗衣房使用。
• Keshia (9/5): -
• yen wen (4/5): -
• David (8/5): - Foul smell from bathroom. Kept putting trash bin over vent on floor. But didnt seem to help. Community iron and iron board. Liked how a steamer was available. Needed to get coin from front deak for laundry... Wish it would accepted card. And they way i could have added time to the dryer without a whole other hour
• Glenn (10/5): - Thumbs up!
• Peter (10/5): - Friendly helpful staff. Cealn comfortable room with goos facilities for an overnight stay. The room numbers dont match the floor numbers on the lifts. Room 8451 is on the fourth floor!! Someone saying something at reception would have been helpful.
• Maria Inês (9/5): -
• Ting Yu (10/5): -
• Montero (8/5): -
• Boyeon (10/5): -
• Carlos Jr (9/5): -
• Andrej (10/5): - Extremely clean, amazing location, really kind stuff, everything was perfect!
• Rishabh (10/5): - We stayed at the property for 6 days in August, and it was a great experience. The rooms are a little small, but extremely clean and functional. The hotel is also located in a very central location with a lot of options for food, shopping and transportation. Overall, a great experience, and we cannot wait to come back here again.
• Loael Miguel (9/5): A hotel with a great location, easily commutable and very accomodating staffs - It's located near the subway that has multiple train lines which is a great help especially when going to Universal Studios, it's also besides Orchard road that have many shopping and dining options. The staffs were very accommodating. They welcomed us every time we passed by the lobby, and Aishu was very helpful also for leting us check in to our room very early. They also regularly check on us whenever we needed housekeeping on our room. The hotel doesn't have any dining and breakfast options. The air condition in our room doesn't match the temperature we set so we were literally waking up in the middle of the night because we were feeling sweaty. Also it would be nice if the hotel can put a bidet beside their toilets.
• Chia Yi (8/5): 房間空曠，地點位置佳。 - 地點很好離MRT很近，去到各個著名景點方便，房間內寬敞，中國籍房務人員都很親切，也會問候一下，櫃檯的員工也是會說中文的，所以遇到問題時，比較能夠溝通。 飯店跟訂房網站溝通不良，導致一開始抵達被多收一筆費用，但是這間飯店當初訂時已確認無法退費，好幾個月前就付款完成，結果到現場又被刷一筆，當下是凌晨三點，不想再花時間追究緣由，隔一天才再次問飯店和訂房網站，飯店應該可以更早跟網站確認金額有沒有問題，訂房網站應該更積極處理，而不是我們旅客到現場還要打電話問訂房網站，一開始遇到不會說中文的別國員工，讓我感覺她只想把問題丟給旅客，我們還因此打了2通國際電話，但是我提早三個月已經付過錢了，所以我覺得感受不太好，而且這樣的問題飯店已出現好幾個這個狀況，所以應該更早由飯店跟訂房網站確認清楚款項，好險後來遇到個性直爽的短頭髮會講中文的女員工，積極幫我們爭取退款，不然整趟旅程都在擔心多付一筆上萬元的住宿費用，讓我們回去能夠真正放心，對應顧客非常積極態度，非常感謝Lily!
• Jih Hao (10/5): 真的好不錯 - 這裡的地理環境非常好，房間簡潔又乾淨並且衛生，下班結束回到旅館有回到家的感覺，櫃檯的接待人員經常保持微笑，歡迎著每個旅客。特別推薦接待人員lily,他的服务非常的爽朗，有朋友的感覺，她能解決我在住宿上遇到的問題並且有耐心的處理。 沒有
• Cheuk Kit (8/5): -
• Yulin (10/5): - 1.酒店位置距離Dhoby Ghaut MRT 步行5分鐘路程，周圍步行15分鐘有數個大型購物中心。交通、生活機能都很方便。 2. 酒店房間舒適乾淨，床鋪枕頭都很好睡。 2. 前台人員Lily很親切，會盡力解決客人的問題。 無
• Yulin (10/5): - 1.酒店位置距離Dhoby Ghaut MRT 步行5分鐘路程，附近有大型購物中心，交通、生活機能都很方便。 2. 酒店房間舒適乾淨，床鋪枕頭都很好睡。 2. 前台人員Lily很親切，會盡力解決客人的問題。 沒有
• WW (9/5): - location
• Nataliya (10/5): Second time and not dissapointed - It was our second time staying at Ji Hotel Singapore. I love this place due to its convenient location, proximity to shopping district and main attractions and at the same time it is far enough from being constantly surrounded by tourists. The staff at the hotel was helpful but not intrusive, we were able to store our luggage before checking in and after checking out. The room was spotless clean and bed exceptionally good. As a bonus, a bar downstairs. Will definitely stay at Ji Hotel during our next visit.
• Abner (1/5): Bad -
• Samantha (3/5): Poor - The hotel is well located, only about 5 minutes’ walk to the MRT. The bathroom had a bad odor that was not fully resolved, and the air conditioning tended to get warmer during the night, affecting sleep quality. Laundry facilities are available, but usage is charged at SGD 16 for wash and dry.
• Nuree (9/5): Met our expectations with a great location - Staff were very good. Shout out to Alan for his assistance on our last day. Response to a request for some water on the hot day was slow.
• Christopher (8/5): Great option - This is a great tourist option for 2 or 3 nights in Singapore. The rooms are smart and modern and spotlessly clean (lovely bathrooms) and the hotel is very quiet at night. The location is only a few minutes walk from the Dhoby Ghaut metro station that has easy links to many main areas. The lack of bar or restaurant is a bit of an inconvenience but there is a range of outlets within a very short walking range. Next door bar serves basic meals - burgers etc.
• Chittleborough (9/5): Superb -
• Verified traveler (8/5): Good value for solo and short stay - Great location to shops and multiple MRT. The smallest room is fine for 1 pax for 1 night, maybe 2 as its very functionally laid out so everything you need for a basic stay. Not suitable for many hours of laptop work as no ergonomic chair or work desk. Couch and table fine for short periods or eating.
• Watcharin (6/5): It ok for short stay, but recommend to consider other hotel around there for more value of money - Clean and good location - near MRT and easy to go to Orchard shopping mall Room function should to improve - double door lock is broke-not functional for safety , No water added even we stay over two night
• Tan (4/5): Be careful with your reservation at this hotel..your reservation could suddenly cancelled by hotel - good location...fair price..spacy room The hotel suddenly canceled unilaterally in the morning ..on the day we will stay.... their reason the rooms were full..while I had booked well in advance and even the credit card had been debited 1 week before check in..it was really irresponsible and unfair....after I called and insisted..they finally gave me a room with the excuse that there was a guest who cancelled...be careful with this hotel's commitment, make sure before you go.....don't let it happen like my experience...this is the first time ever
• Zhesheng (10/5): Exceptional -
• Saranrat (9/5): Superb -
• Saskyaloisi (8/5): Very good -
• Suk (7/5): There was a horrible checkin delay of almost three hours. - Location The lobby is small and has insufficient seating
• Jessica (8/5): Sufficient and pleasant for short trips - Alan was exceptional - he was kind, friendly and attentive. Room size is decent for Singapore boutique and the location is good if you're looking to be in the central area. No body lotion or hair conditioner which usually will be provided by the hotel as the basic amenities. Walls are a bit thin so you can hear next door's cough even.
• Siobhan (3/5): Small rooms, bad value for money, minimalism but not in a good way. - Location was easy, right off Plaza Singapura. Terrible value for money. I was given a room right above the bar on the second floor. It was so loud. I checked in at around 9pm so they could have given me a better room but they decided to put me there. They moved me after I requested, even though the first request was pushed back with them not being able to accommodate the move. Given how bloody it was, I insisted and there was magically another room available. Bed was pushed against the wall, that’s how small it was. Felt IKEA like with the toilet in the shower room. Just not a 4 star hotel. Okay 3 star, I understand but I don’t get the rating system this being a 4 star hotel. Doesn’t make sense to me.

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