Vialand Palace Hotel
Location: Yeşilpınar Mahallesi Girne Caddesi, Eyüp, Istanbul, tr
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated within the Vialand Amusement Park complex in Alibeykoy, Vialand Palace Hotel offers easy access to popular attractions and convenient public transportation options.
Modern Amenities
Each tastefully decorated unit features modern comforts such as flat-screen satellite TV, air conditioning, a minibar, and an electric kettle. The private bathrooms are equipped with complimentary toiletries and cozy slippers for your convenience.
Exceptional Services
Enjoy round-the-clock assistance from the 24-hour front desk, including room service and concierge facilities. Take advantage of car rentals, airport shuttles, and free on-site parking during your stay.
Start your day right with a delicious breakfast at the hotel's restaurant. Book your stay at Vialand Palace Hotel now to experience comfort and convenience in Istanbul.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
- Secured parking
- Garage
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Twin Suite
Located on the first and second floors, this suite features a balcony with city view or a patio. A dining table and seating area with flat-screen TV are available for guests use. Ironing facilities are provided upon request. Private bathroom comes with shower, free toiletries, bathrobe, hairdryer and slippers.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
-
Suite (Double King)
2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed
1076-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Smoking
- Bedsheets provided
-
Deluxe Home
This suite has air conditioning, mini-bar, electric kettle, microwave, dining table and kitchenware. Guests can benefit from the sofa and flat-screen TV in the seating area. Free toiletries, bathrobe, slippers and hairdryer are provided in the private bathroom.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
-
Honeymoon Suite
Located on the 1st and 2nd floors with city views, this suite is decorated in warm earthy colors. It comes with a dining table for 4, seating area with a flat-screen TV and a bathroom with a shower. Each unit comes with a French balcony or a patio. Ironing facilities are provided upon request. Free high-speed wireless Internet access up to 50 MB is available in all suites. Please note that the single bed size is 100x200 cm.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
-
King Suite
Located on the 1st and 2nd floors with city views, this suite is decorated in warm earthy colors. It comes with a dining table for 4, seating area with a flat-screen TV and a bathroom with a shower. Each unit comes with a French balcony or a patio. Ironing facilities are provided upon request. Free high-speed wireless Internet access up to 50 MB is available in all suites. Please note that the single bed size is 100x200 cm.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
-
Deluxe Suite
Located on the 1st and 2nd floors with city views, this suite is decorated in warm earthy colors. It comes with a dining table for 4, seating area with a flat-screen TV and a bathroom with a shower. Each unit comes with a French balcony or a patio. Ironing facilities are provided upon request. Free high-speed wireless Internet access up to 50 MB is available in all suites. Please note that the single bed size is 100x200 cm.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
-
Family Suite
Located on the 1st and 2nd floors with city views, this suite is decorated in warm earthy colors. It comes with a dining table for 4, seating area with a flat-screen TV and a bathroom with a shower. Each unit comes with a French balcony or a patio. Ironing facilities are provided upon request. Free high-speed wireless Internet access up to 50 MB is available in all suites. Please note that the single bed size is 100x200 cm.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
Guest Reviews
- Song Hee (4/5): Mala ubicacion. Muy frio tanto el edificio y los empleados - Que esta con un shopping y una amplia oferta de gastronomia en el Shopping La ubicacion. Esta lejo de todo. Y los personsales muy neutro y frios. En vez de ser empleados de servicios parecen empleados publicos sin voluntad de servir.
- Majed (10/5): Fantastic - All the staff were friendly and caring for everything.the reception staffs specially are very amazing. The driver also very friendly and helpful and giving nice tour inside the city. The room is well prepared and clean. The hotel is so near to the vialand theme park and also close to so many restaurants and shopping malls. Very amazing and highly recommend .
- Hadi (10/5): The best staff treatment ever and top notch service and hygiene - Amazing place, highly recommended, from the moment we arrived we were given an upgrade, my booking was without breakfast and i was given a breakfast for my entire family (4 persons) for 5 nights, also the staff was so friendly and helpful, we usually lave the room around 2 or 3 pm , they come around 11 am to offer water and coffee and then when we leave they cone to clean the room, never seen that before Nothing
- Maha (10/5): -
- Ural (10/5): Muhteşemdi - Çok ferah, temiz ve çocuklu bir aile için İstanbul’daki en iyi yerlerden biri diyebilirim. Çocuklar için yapılabilecek çok fazla şey var, aynı zamanda yetişkinler için de ihtiyaç duyabileceğiniz her şey elinizin altında oluyor. Kahvaltıları çok lezzetli, personel son derece ilgili ve güler yüzlü. Anne-oğul olarak çok güzel bir tatil geçirdik ve mutlaka tekrar geleceğiz :) Otel ile ilgili söyleyebileceğim tek olumsuz nokta; turistik çarşı, pazar gibi yerlere biraz uzak olması. Ancak orada geçirdiğiniz huzurlu zaman düşünüldüğünde, bunun kesinlikle değdiğini söyleyebilirim.
- Mavjuda (7/5): - The building is too old, but the stuff is amazing
- abdulaziz (8/5): جيده ممتعه - المكان مناسب للعائلات السعر
- Вячеслав (10/5): - Всё
- Tatyana (8/5): Прекрасный отель на 2-3 ночи - Очень удачное месторасположение, над отелем большой молл с фудкортом и магазинами. Бесплатная парковка, красивые виды . Отель большой, но старенький. На 2-3 ночи отлично. Подарили нашей семье билеты в парк . Парк великолепен . персонал очень любезен. В номере все необходимое есть . ТКорзиночка с фруктами в подарок. Высоке потолки . Выход з номера на улицу-террасу. Завтраки очень скромные. Голодные не останетесь , но ожидание было большего. На завтраках нет нормального кофе,только растворимый. Не было десертов никаких,только булочки, несколько вариантов. Колбасы не вкусные,сыр отличный. Сок порошковый. Яйца, картофель фри, сосиски были.
- OLEKSANDR (10/5): -
- Cihat DEMIRKIRAN (10/5): -
- Alban (10/5): Rooms are the best,staf is wonderful specially in receptions,you will finde warm welcome,for that kindness i visited for - All things in Vialand I like Staf,breakfast,cleaning everything
- Edin (10/5): -
- Maria (9/5): - Завтрак хороший. Персонал оперативно реагировал на все просьбы.
- alaa (10/5): فخامة والهدوء - فندق جميل وهادئ فندقي المفضل من عام 2017م في كل مرة أزور اسطنبول اقيم فيه في آخر زيارة لاحظت في الدور الأرضي بانه تعرض لتلف في الاسقف والجدران بالممرات وايضا داخل الغرف حيث لا تعكس الصورة الجميلة عن الفندق الراقي هذا .
- Anda (10/5): -
- Dilara (10/5): Safa Bey ist mein Favorit des ganzen teams - Den netten empfang von Safa Bey & das weitere Teammitglieder wie Eren bey özgür bey und serhat bey alle waren sehr nett und haben uns super in empfang genommen
- Fajer (9/5): ممتازة ومريحة اكرر االتجربة في هذا الفندق - المكان جدا جميل والغرفة كبيرة والموظفين متعاونين بأوقات الدخول والخروج مطعم الفندق سيء ما انصح الاكل فيه
- ZAKI (9/5): إقامة جدا ممتازة - نعم دخولي المبكر وتوفير الغرفة كل شي جيد
- Adil (1/5): dreckig, scheisse und unfreundlich - Zimmer so dreckig gewesen wie ich das noch nie erlebt habe, nachdem ich das bei da Rezeption gemeldet habe, war das Ihnen egal und haben nichts unternommen dagegen, sehr unfreundliches und inkompetentes Personal dreckig und Personal
- Gomez (7/5): -
- Denys (10/5): -
- Noora (9/5): -
- Steven (9/5): -
- umfasil (7/5): شكرا لطاقم العمل وسعه صدرهم وحسن المعامله - جميع المرافق الغرفه مستهلكه تحتاج تغير وصيانه
- Alnasheet (8/5): - The staff The Location Unclean
- Mustafa (10/5): -
- ERDJAN (9/5): -
- Nilufer (10/5): -
- Muhammad Shamim (10/5): - Very beautiful rooms.. good service and friendly staff.
- Obaid (9/5): - Staff were helpful and friendly 🙂 All you needs including in the mall, many stores and restaurants , you can walk to the vialand barks through the mall Vialand park and mall you can reach then through the hotel by walking
- ehab (8/5): Nice place to stay with family if you have a car - The mall , huge rooms tilt the whole family comfortably, proximity to Eyüp sultan area Rooms needs to be refreshed especially toilets
- Manu (10/5): EXCELENT - Totul a fost perfect
- Dalal (6/5): It was enjoyable - The location and staff hospitality Same breakfast every day no much change and the hotel needs some maintenance
- Silvia (10/5): -
- ali (10/5): خدمة راقية ومميزه ونظام الامان بالفندق عالي جدا - الخدمة والنظافه كل شيء جميل
- N (6/5): - وسع الغرف ووجود المول والمطاعم والعاب الاطفال
- alkuwari (7/5): - The pillows are not comfortable and need to be replaced. The furniture also needs to be renewed. In addition, the corridors leading to the rooms have an unpleasant smell and require attention. These are the only issues that need to be fixed. Everything else is excellent.
- Mohamad (8/5): - الموقع قريب والفندق مرتب صراحه قالو مافي تكيف الحل قالو افتحو الشباك امام الشباك كبير على الشارع
- Wdeema (10/5): -
- Thani (9/5): -
- Tarek (10/5): -
- Krasimir (9/5): - Everything was wonderful, just.. The bathroom faucet didn't work, and I had to get up 10 times a night to turn it off.
- Rafia (10/5): -
- Wael (1/5): -
- sara (10/5): The reservation process was excellent, the breakfast was great, the rooms were very clean, the staff were very polite, a - Room size
- Osman (9/5): -
- Veselin (7/5): - The room is large and verry clean The breakfast was awful. There is no kids menu or special breakfast for the kids.
- Serdal (10/5): Vialand super Konzept, einkaufen, übernachten, und den Park genießen. - In der Übernachtung war der Eintritt in den Park und der Parkplatz inklusive. Es war alles sehr sauber, der Vialand Park hat uns sehr gut gefallen.
- Steli (9/5): -
- Vadim (5/5): -
- Daniela (9/5): - Големи и просторни стаи, осигурено паркомясто. Закуската беше много добра. Развлекателният парк и множество магазини и заведения са на едно място. При отсядане в хотела, билетите за парка са безплатни. Малко трудно се ориентира човек от къде точно трябва да влезе за паркинга, който е за хотела, предвид огромният подземен паркинг на МОЛ-а, в който се намира самият хотел. Паркоместата за хотела са само 5-6, което е крайно недостатъчно предвид големината на хотела.
- Julia (10/5): -
- خالد (8/5): - وسع الغرفه والمول والألعاب لغة التواصل
- Muhammad (10/5): جميله - كل شي ممتاز جدا .. بعده عن الاماكن السياحه .. اقرب مكان لك تقريبا 45 دقيقه بالسياره
- Bitar (10/5): -
- Sergei (10/5): - Very good service @ reception - Eren and Ercan were extremely helpful - we got some unexpected free extra or upgrade the level of service. Hope to return some day
- عبدالمجيد (9/5): فيه شخص أسمة عبدالله لطيف ومبتسم وخدوم - بوسط المول وبدخلك مجاني مدينة الألعاب قيمة الدخول الشخص الواحد 2500 ليرة تركي حنا شخصين ودخلنا مجاني من الفندق
- OLHA (10/5): - Ολα ηταν τελεια! Τιποτα
- waleed alalialali (9/5): - الفندق جميل ورائع وخدماتة ممتازه وأسعاره مناسبة والاستقبال عندهم رائع وموقعه فوق المول جميل وكذالك توجد فوقه مقاهى وكافيهات اكثر من رائع وكذالك التسوف فية روووعة وتوجد اكبر مدينه ملاهى وألعاب للكبار والصغار والجميل ان الفندق يمنح تذاكر دخول لمدينه الالعاب وهذا جميل لان تذكرة الدخول للشخص الوالد 100$ والفندق يمنحها مجانا لمره واحده واشكر الأخ ALI من الاستقبال والاخ AREAN والاخ MARTCAN ع حسن الاستقبال فقط الإفطار كان غير متنوع وبسيط
- Savas (10/5): - Herşey çok güzel ve çok kalşteliydi
- Attiya (10/5): We had such a lovely stay the staff were very helpful and welcoming the reception staff were very helpful and kind would -
- Ömer Burak (10/5): - Çok memnun kaldık teşekkür ederiz.
- Anas Daqduqi (8/5): -
- Osman nuri (10/5): - Herşey gayet iyiydi memnun kaldık.çoooook güzel 6 güm geçirdik teşekkürler vialand otel
- Fatma (10/5): - كل شي جميل وممتع اتمنى زيادة منيو طعام الغرفه وهناك بطء في الخدمات غير ذلك كل شي ممتاز
- Ekrem (10/5): -
- Syed (9/5): -
- Daria (10/5): - Thanks for free tickets to Vialand Entertainment park !
- Abdulrahman (10/5): اذا رايح فيا لاند احجز وانت مغمض - الموقع ممتاز لأي شخص يرغب في زيارة مدينة الألعاب تمنح تذاكر دخول مجانا, التوفير يفترب من قيمة التذاكر حجزت جناح شهر العسل جناح واسع وكبير الفندق نظيف جدا الافطار سيئ و مخيب للآمال, معظمه معلبات حتى القهوة سيئة
- Jorge (8/5): - Mostly everything Old facilities
- Neshat (10/5): -
- Ali (10/5): ممتازه والموقع بالنسبه للاطفال ممتعه لقربها من مدينه اللعاب - الموقع والموظفين النظافة جيد جداً
- Sergey (10/5): -
- Najlaa Alrajaa (10/5): -
- Mohamed (5/5): -
- Ihsan (10/5): - Otel genel olarak temizdi, resepsiyondak
- Bihari (10/5): Tökéletes szállás, kényelmes családoknak ideális nyugodt csendes környezetbe. - Csodálatos volt a szállás, tágas, tiszta és nagy. Bőséges reggeli volt közel volt bevásárlási lehetőség, konkrétan liftel 1 emelet kellet menni, illetve a díjba benne volt a vidámparkba a belépőjegyek ára is. Személyzet nagyon korrekt és segítőkészek voltak. Biztosan vissza fogunk még menni erre a szállásra. Nem volt ilyen.
- Alireza (10/5): - Good place
- Muhsen (10/5): شكر من القلب لكل الموضفين ودودين واخلاق عالية.وشكر لهم اعطونا بطاقة دخول ل ديزني لاند مجان تمنيت لو اني فارة الاجازة - موقع الهوتيل داخل المول الاوتلت روعة ونفس الاوتلت مول مفتوح خرافي
- Atilla (7/5): -
- Musaad (10/5): - الدخول واللعب مجاني اطلبوه من الاستقبال السوق والقهاوي قريبه وجميله جداً
- Ele (10/5): -
- Adeshewa (7/5): -
- osama (8/5): - Rooms are spacious and very family oriented. Breakfast is good. Recommended for families especially with their park access included per stay.
- Saad (9/5): -
- Ivan (9/5): -
- Victoria (7/5): Да, но нет ! - Понравилось место расположение . Отель находится при торговом центре, комфортные большие комнаты , высокие потолки, хорошая удобная кровать. Билеты в парк входят в стоимость . В целом не плохо, но не соответствует цена/ качество Не берите завтрак , он ужасен, допотопная кофе машина с порошковым кофе , нет ни йогуртов ни холодного масла , свежесть овощей под вопросом . Нет даже базовой продукции. Позавтракать можно в торговом центре , там десятки вкусных кафешек. рум сервис вообще я от него в шоке . Мы приехали к 23 , пришлось заказывать еду для детей в отеле. Мне принесли гамбургер за 10 евро , на который без слез не взглянешь, а уж тем более есть его было нельзя. Оказывается , что все что есть в меню это замороженные полуфабрикаты . За цену отеля 170 евро за ночь это слишком . В итоге на ресепшене заказали доставку .
- Shaimaa (5/5): Great location, family friendly - The best thing about this hotel is its great location — right next to an amusement park with free standard tickets provided by the hotel, and a nearby mall offering unlimited dining and shopping options from 10 a.m. to 10 p.m. The hotel has no swimming pool, nor satellite TV in my room, which was disappointing for the kids. The safe box was not working and, despite two attempts to fix it and promises to send technical staff, it was never repaired or replaced, forcing me to carry my valued belongings everywhere. Only one receptionist spoke fluent English, making communication difficult when he was absent. The family room (one king bed and two twins) included only two free water bottles, with extras requiring payment and self-pickup from the restaurant. Breakfast starts at 7 a.m., finishes at 10:30 am, had limited options, and there was no made-to-order egg station. Staff are helpful and trying their best, but never smiled or greeted the guests.
- Waleed (10/5): -
- Azadeh (9/5): - Alles was prima,
- Verified traveler (8/5): Wow - Temiz bakımlı, ailenizle güvenle kalabilirsiniz.
- Mamdoh (8/5): -
- Elif (10/5): Ein wunderschönes Hotel kann man auch machen wenn man nicht ins Vialand. - Das Zimmer ist wie eine große Wohnung die hohen Decken geben einem ein freies Gefühl im Zimmer Mega schön auch diese großen Fenster mit den riesigen Vorhängen. Vialand Tickets haben wir umsonst dazu bekommen. Wir hatten ohne Frühstück gebucht und wurden zum Frühstück eingeladen Mir fällt nichts ein.
- Süheyla (9/5): -
- Ali (6/5): - Kein gutes Frühstück, Zimmer groß
- Mohammed (7/5): كل شي تمام ماعدى ان لايوجد عوازل وازعاج بعض الشئ - كل شي تمام لايوجد عوازل بين الغرف وازعاج تصكير الغرف و الابواب
- Cameron S. (8/5): Wonderful and Comfortable Stay - The staff was very polite and helpful. Location waa great as it was attached to the Vialand mall and from walking distance to the Vialand Theme Park Nothing Really. Except for the one night where the entire family was waiting to take a shower but there was no hot water, and the next night there was no water although it was fixed promptly.
- ozturk (10/5): -
- Basem (6/5): - Ok I had a good stay but there is no interest in room service they don't give you water, plates or spoons after changing them you have to talk to them
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