Connaught Lodge

Location: 32 West Hill Rd, West Cliff, Bournemouth, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Packed lunches
• Hammam
• Non-smoking throughout
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Key card access
• Mobile app for room service
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Electric bicycle charging station
• Beach toys
• Vegetarian menu options available

Rooms Available

• Standard Twin Room

  This tastefully decorated room features a 40-inch Freeview TV, free Wi-Fi and free tea and coffee making facilities and an private bathroom with hairdryer. Please note that this room cannot accommodate any children.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Junior Suite

  This suite comes with an private bathroom, a separate lounge with sofa bed and offers 2 flat-screen TVs, bathrobes, slippers, Nespresso coffee machine and complimentary mineral water throughout your stay. Please refer to the Children and Extra Bed Policy for more information.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Single Room

  All single bedrooms have a private bathroom with shower, flat-screen TV with Freeview channel, free Wi-Fi and hospitality tray of tea, coffee and hot chocolate.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

• Standard Double Room

  This tastefully decorated room features a 40-inch Freeview TV, free Wi-Fi and free tea and coffee making facilities and an private bathroom with hairdryer. Please note that this room cannot accommodate any children.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access

Guest Reviews

• Yvonne (9/5): - Gin bar. Nice comfortable bar area and restaurant with good food. Sticky tables in breakfast room. Sloping shelf in bathroom so everything slipped off. Shower curtain awful, curved rail made space very limited, so curtain wrapped around you. Really needs shower screen.
• Charlie (8/5): -
• Jennifer (8/5): A little gem- will come back. - Really easy to find location great, room was small but just what I needed and clean. Having to pay £12 for parking and all the stairs!!
• Gurpreet (5/5): -
• Peter (9/5): Stayed at this hotel a number of times and will stay again. - Good located hotel with parking and SPA facilities and 24 hour bar plus room service. Beach only a ten minute walk away. Stayed in the lodge building as part of a group. This is little bit dated but a good sized clean room.
• Erica (8/5): -
• Erin (8/5): - Comfy bed, good size swimming pool, quiet Bathroom door was on a slider rather than normal door which was noisy when trying to use during the night
• Marc (8/5): Nice place worth the money paid - Staff are nice. Nothing
• James (10/5): -
• Up SECURE (8/5): - Piscina Personalul de la recepție
• Annette (9/5): - Swimming pool Smelt a bit musty in the corridor
• Sue (5/5): Not recommended! We stayed at Best Western Chilworth the night before which was fab & great value for money - Best W - The location of the property was good within easy walking of all we wanted to see / visit. The Lodge was very tired. Our room had areas of damp, paint peeling off the skirting boards, room and bathroom in desperate need of refurb☹️ We thought we were booked into the main hotel - this was not made clear on the booking. Also the need to pay an additional £12 for parking. We ended up paying £145 for a room plus breakfast which was then advertised at only £69 on the day!!!
• Up SECURE (9/5): - Îți retrag o suma de bani pentru garanție
• Barry Courtney (4/5): The Connaught lodge is very run down and the rooms are in serious need of an upgrade. - The restaurant in the main hotel was clean and tidy. The food was ok. The Connaught lodge is very run down, room we stayed in is in serious need of an upgrade. Bed and pillows were very uncomfortable. Room card had to be re-programmed 3 times whilst we were there (2 nights). Had issues with the room next to us, loud TV gone 11pm, reception staff not really too bothered.
• Flamur (5/5): - Location Bathroom and carpet
• Sammy. (8/5): - Room was nice,staff helpful Pillows were very hard,bedding needs replacing not soft.
• Uwana (9/5): The stay was very very good. - I love their breakfast. Lots to options to choose from and it's tasty. I like where theroom is located. I love the size of the room and the sun shining through.
• Matt (8/5): -
• Terry (8/5): - We have used this hotel before & stayed in the lower ground floor. This occasion we were situated on the 3rd floor. The rooms are much better here & bright & spacious. Used the pool area in the main hotel which was a bonus. We had an enjoyable 2 days at this hotel & would use again. Unfortunatly the breakfast is now a buffet style which when we last stayed the hot breakfast was served streight from the kitchen which we prefer as its hot. The problem with the hot food being served buffet style it doesn't stay hot enough & if you are late at breakfast then its been sitting around for a while beforehand. Same with the cold breakfast if your a late arrival the milk for the cereal tend to be warm. Maybe a small fridge to keep the milk in would be a solution to this?
• Илья (8/5): -
• Mandy (9/5): - Food in the morning, spa was lovely Not enough pillows they are to low for someone who can’t lay flat due to getting dizzy, And didn’t like the fact now got to pay £50 a night for any breakables that may happen, on top off the cost, there was nothing to say this with on booking the hotel, And doors was out off order all week that was there meaning you needed to walk round
• Helen (9/5): Post Easter Break - Central location & helpful staff Nothing really
• Paul (7/5): Good - A one night stay which provided all that as required. Helpful staff.
• Martin (10/5): - The Lodge is next door to the main hotel so you can enjoy all the hotel facilities then return to the quiet lodge. The lodge is slightly dated, comfortable and clean but slightly dated, however this is reflected in the price.
• Aimee (8/5): -
• Philip (8/5): -
• YING-CHE (7/5): - 地點好 近海攤 公共設施的按摩浴缸 員工友善 價格實惠 房間內的廁所衛浴整體狹小，水壓不夠大、溫度不夠熱、洗手盆太小
• Michał (7/5): -
• Sarah (10/5): -
• Kayleigh (10/5): - Rooms Spa not clean
• Andrew (9/5): -
• christy (7/5): Enjoyable - The breakfast was ok but there could have been more on the plate, restaurant was nice and the spa was also enjoyable. The room not locking and having to move rooms.
• bacon (8/5): -
• Annette (10/5): - Big room We could hear next doors tv
• Keryn (4/5): Awful - Good sized room. A lovely man working in the bar area showed me how to access the ‘outhouse’ at the back of the property so I could find my room from the main hotel. Again, no signage, no instruction and very poor at night. Shower was scolding hot and couldn’t be used. Was sent to a room at the back in a separate building, front door was out of order with minimal signage telling you were to go to access the property or indeed the room. Had to go through the gardens. Receptionist was not friendly and not helpful and didn’t tell me anything about the hotel, breakfast or where anything was. In the morning she didn’t seem bothered that I couldn’t have a shower at all during my stay. Would not stay here again.
• Anna (4/5): - Close to the beach Standard very poorly. Small parking,
• Matthew (10/5): -
• Colin (7/5): -
• camara (8/5): -
• Małgorzata (10/5): - Food, Spa and rooms were fantastic. Nothing.
• James (10/5): - Lovely upgrade to main hotel, Lovely staff and facilities and great breakfast. Nothing
• rodham (3/5): We wouldn’t stay again due to issues above plus we had to pay £13.00 to park in a car park due to the lack of parking bu - The bed was comfortable and the room was clean No parking , the lift wasn’t working, the door to the lodge was broken . We couldn’t use the restaurant !
• Patricia (8/5): What a shame as we live this hotel. - Staff and location of hotel. We were placed on the top floor if the Annexe when there was no lift working even though there were many empty rooms on lower floors. So we had to yank everything up and down all 4 floors. Nit good and nit necessary.
• Jake (5/5): -
• Helen (4/5): There are better places to stay in Bournemouth - Main hotel was lovely, pool and spa was also great. Lovely to see aircon in room that worked. It was lovely sitting in front of open fire with a coffee, the bed was quite comfortable allowing for a good night sleep. Decor in the Lodge was shabby, room was poorly equipped and TV didn't work, no iron in room, and obviously not thoroughly checked as dress left in wardrobe from previous occupiers. Sliding door to bathroom was not fit for purpose.
• Piotr (10/5): Will come back! - Second time at this hotel! Great location, friendly stuff, delicious breakfast, nice gym and pool. All good :)
• Helen (9/5): -
• Jarbas (10/5): -
• Ashley (1/5): Aweful - Nice location and nice facilities. Stay extremely unhelpful and failed to let me know they had a wedding party going on until early hours in lodge where myself and son were staying.
• Liza (10/5): Outstanding Stay - We had an outstanding stay. An upgrade on arrival made it wonderful. We took our adult children and they were blown away. The beds are extremely comfortable. Reception staff are so friendly. It is the best hotel in Bournemouth. Its our second stay already this year. Reception and the beds.
• Liza (10/5): - Spa is exceptionally clean. Nothing
• ADELE (9/5): -
• Martin (8/5): - Dinner was 'good'; The portion was, I would say, 'adequate', rather than being a real plate full - even my kids when they saw the photo I sent them said the number of chips was meagre. Breakfast was well laid out with adequate choice; more fruit would be appreciated. Holes in the carpets on the stairs; the place feels dated. Room size was just adequate. nothing to shout about. nothing really to make you want to come back - and whilst it was all OK, I will look at other places to stay.
• Denise (6/5): - Denise xx
• Bradley (10/5): -
• Beatrice (7/5): -
• Caroline (8/5): - Good location lovey quiet good size room
• Eva (10/5): -
• Marian (6/5): - Rooms were clean , comfortable and in good condition. Good selection at breakfast. The corridor/stairs are in need of redecoration. We had an evening meal in The Brasserie and the food was good however we felt that the decor was tired/dated and in need of refurbishment. The breakfast room was fine.
• john (8/5): WOULD STAY AGAIN - LOVELY LARGE ROOM {FREE UPGRADE} MUCH APPRECAITED CLEAN AND WARM GOOD BEDS AND BEDDINGBRE CAR PARKING EXPENSIVE COULD DO WITH LOCAL AREA MAP
• Mark (10/5): - Everything Nothing
• Daniel (7/5): -
• Andrew (10/5): -
• Robert (8/5): - The room was comfortable and the breakfast was everything one could wish for. The staff were very friendly and helpful. The extractor fan in the en-suite bathroom was noisy and resonated in the room. The safe needed its battery replaced before it could be used but then it was okay. Sometimes the sachets of coffee/milk for morning drinks were not replenished when the room was serviced each morning. Access to general information seemed to be designed exclusively for smartphone users which is not inclusive enough (not everybody uses them).
• Poliana (9/5): -
• Joshua Daniel (8/5): -
• Zariel (9/5): Nice and enjoyed my stay - Comfortable bed and excellent condition in the room
• Joanne (8/5): Great - Breakfast was great, the breakfast manager was really welcoming. Beds are comfortable. The lift was very small and when we went to leave with all our luggage it wouldn’t work.
• Seamus (6/5): -
• Sarah (5/5): It was quite budget. Staff quite grumpy and the room was basic and needed some love - Close to beach although a steep walk back Staff not friendly. Restrictions on using the pool with a v mature 14 year old when it was virtually empty. Lodge decor very dated, odd smell. Housekeeping burst in without warning after we had just arrived and nothing was offered by way of compensation
• Mark (8/5): Very Happy, will visit again - We had a wonderful overnight stay, Close to the seafront and the town.
• Daniel (5/5): It was fine - not better than that. - Room was small and little shabby. Air conditioning made a rattling sound every so often. We had to ask for more towels as they only gave enough in the room for one person. We ordered room service - staff were helpful and attentive. Food was ok except the nachos which were inedible. Room size Some of the food
• Joelle (8/5): Very pleasant stay. - Very friendly staff. Lovely garden and outside area to relax. Excellent breakfast We were in room 224 and were briefly disturbed by noise coming from above. The toilet didn't flush properly.
• Miriam (8/5): - Nice jacuzzi Cold swimming pool
• Marcia (8/5): - Josh at reception was friendly and sorted all our queries
• paul (6/5): Beware of air con. - Comfortable room in a good location Noisy air-conditioning kept me awake.
• Joanne (8/5): - Breakfast very good 👍 Staff very polite Room wasn't that great not like on photo But it was cheap and cheerful 😊
• Duncan (5/5): -
• Dayana (9/5): -
• Gael (7/5): - Spa, personnel Chambre dans bâtiment annexe au spa et petit déjeuner, connaught lodge mal entretenu sale absolument pas 4 etoiles
• Thomas (10/5): -
• ROWAN (10/5): -
• Олег Руденко (10/5): -
• celeste (1/5): NOT A GREAT STAY THIS TIME - large room comfortable bed location rooms cold towel rail broken steam room broken breakfast not warm
• celeste (1/5): -
• John (4/5): - Room was uncomfortably hot.
• parmjeet (8/5): - Near beach
• Nicole (8/5): Fit the bill for 4 nights in Bournemouth. Highlight was salmon meal at restaurant. - Nice sized room, comfy bed, great meal at restaurant.
• Jarbas (10/5): -
• Gwynne and Shirley (9/5): - Lovely clean hotel, staff always friendly, great breakfast.......and a swimming pool. Nothing
• taylor (9/5): Will come again - Warm and quite Breakfast was limited as we left it till last 10mins of window
• Nishi (8/5): -
• Natalia (8/5): -
• Sanjay (7/5): Unfortunately not informed that no evening meals nor parties with loud music in the lodge made the s - Location We were not told of parties in the lodge which kept u us awake. Equally that no evening meals would be provided so posed us stress.
• Judith (9/5): Enjoyed it. - It was all very good It was all very good
• Eli (10/5): - .
• Andrew (9/5): Exceptional breakfast , lovely room - Size of the room in the lodge was fantastic There was a party on in the premises , which we did receive warning of but was a bit noisy than expected
• David (9/5): -
• Rebecca (8/5): -
• Harris (8/5): -

Photos