Four Seasons Hotel des Bergues Geneva
Location: 33, Quai des Bergues, Geneva, ch
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Design by Pierre-Yves Rochon
The elegant Four Seasons Hotel Geneva, designed by the renowned interior architect Pierre-Yves Rochon, offers a unique luxurious style with classic French furnishings in a historic building from 1834.
Fine Dining and Relaxation
Indulge in Italian cuisine at the fine dining restaurant Il Lago or enjoy drinks at the Bar des Bergues. Unwind in the spa area with an indoor infinity-edge pool, fitness room, and available massages.
Convenience and Services
Located in the heart of Geneva, the hotel provides easy access to the train station and offers business services, multilingual concierge, valet parking, free WiFi, and children's amenities including babysitting services.
Experience luxury and convenience at Four Seasons Hotel Geneva - book your stay now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:30 AM
Amenities & Facilities
- Health or beauty spa nearby
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Grocery deliveries
- Allergy-free room
- Heated pool
- Public transport tickets
- Pet bowls
- Steam room
- Beauty Services
- Pet basket
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Reception hall
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Bicycle-friendly property
- Vegetarian menu options available
Rooms Available
-
Premier Room King
The unit has 1 bed.
-
Four Seasons Room King
The unit offers 1 bed.
-
Four Seasons Junior Suite King Bed
This suite comes with high ceilings and large windows, providing views of Lake Geneva or the city.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Deluxe Room King Bed
The luxurious and spacious room features high ceilings, large windows, partial views of Lake Geneva, the city or the hotel's garden. 1 fold-away bed or one child cot are available.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Superior Room with King Bed
Room featuring high ceilings and views of the city or the hotel's garden. Please note that extra beds are not available in this room type.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Loft Room King
This residential and contemporary loft studio is located on the 6th floor of the hotel and offers views of Lake Geneva or the city. The studio features a fireplace, a Nespresso coffee machine and tea making facilities and a spacious marble bathroom with bath tub, rain shower and private steam bath.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Loft Suite Two Twin Beds
This spacious and contemporary suite with garden views offers a spacious marble bathroom including a bath tub, rain shower and a private steam bath.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Mont Blanc Suite King Bed
The suite features extra large windows and high ceilings. It offers full views of Lake Geneva and the famous Jet d'Eau and separated bedroom and living areas.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Executive Suite
The suite features large windows with views of Lake Geneva or the city and a bedroom separated from the spacious living room by French doors.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Leman Suite King Bed
The suite features large windows with views of Lake Geneva or the city and a separated bedroom and living room area.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Loft King Suite
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as garden views. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Executive Loft Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Standard King Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Les Bergues Suite
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as garden views.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Presidential Suite - Lake View
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as lake views.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Presidential Suite - Loft
The fireplace is a top feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as lake views.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Presidential Suite - Bergues
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as lake views.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
-
Presidential Suite - Geneve
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a coffee machine as well as lake views.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- DVD player
- CD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- Anna (10/5): -
- Alexander (10/5): -
- Martin (9/5): -
- Alexs-1 (8/5): - Погода. Завтрак скудный, как в отеле 4☆.
- LorenaRicardo (10/5): Simply the Best in Geneva - An unforgettable 5 star experience at the Four Seasons in Genève. The perfect blend of historic elegance, luxurious comfort, and impeccable, warm service made every moment special. Simply the best place to stay in the city. Highly recommended!
- Adam (10/5): Stunning location, beautiful hotel and ultimate luxury - A stunning hotel in a beautiful location Our room overlooked the rear which wasn’t a great view
- Vincent (10/5): -
- Kevin (9/5): -
- Osa Okunbo (10/5): -
- Trail24584108515 (2/5): Afternoon coffee at Salon Dufour, Geneve - Very unprofessional & terrible experience at Salon Dufour! First of all, when we entered the hotel, no one opened the door for us. I thought this was a 5 star hotel? We were there for afternoon tea at precisely 3pm & there was nothing on the menu but snacks & drinks. We waited for someone to take our order, but after 15 minutes I had to go to reception & ask for someone to help us. Finally a server came & took our orders & it took a while to get our drinks. The server put our tea cups down in a messy way & not in front of each person. Then when the tea pots came the server poured the tea & it dripped on both the teapot & the tea cup saucers. He never apologized or changed our tea cups. I wholly expect Four Seasons to have impeccable service as they are world-renowned & the atmosphere & service to be perfection. Instead this was a waste of time & money. I will never return.
- Bader (10/5): -
- Aslı (10/5): -
- Gilles (8/5): Restaurant Izumi mérite le détour. - Le personnel au top Chambre beaucoup trop cher, prix plus qu’exagéré pour une chambre très confortable mais pas exceptionnelle.
- Reem (5/5): -
- Laura (9/5): - La ubicación Un único ascensor para clientes del hotel y para el restaurante de la parte superior, haciendo tiempos de espera de más de diez minutos
- 79sandaa (10/5): Superb Hotel - So happy i gave one more chance to Geneva and explore this hotel. It changed my perspective that there is still hope to experience luxury at Geneva hotels and finally a place that lives up to its promise. From arrival to departure staff couldnt be more kind, assistive and pleasant. They were always present and going above and beyond to assist. Room was also amazingly beautiful, historic but clean and beautiful. Bed super comfy as in all FS. All the food and beverage at the hotel is up to standard and both tasty and with best ingredients. Breakfast is very good and for European standards exceeding many hotels in terms of quality and varieties. Staff is amazing and I definitely will be back
- Kristina (10/5): - It was super nice as always, stuff was great and helpful all the time
- Viorel (9/5): -
- Kiss (10/5): -
- Demaluxury (10/5): Top service FS standard - The service is exceptional, Location and property are the best in Geneva. No kids club But created a cooking pasta class with printed photos of the kids they loved it! Japanese restaurant and the bar are amazing
- Ian ( Stephanus Christiaan) (10/5): -
- hana (10/5): -
- Serhiy (10/5): -
- beloslavag2024 (10/5): Christmas at Four Seasons - Thank you for the Perfect hospitality. My room was very beautiful with side lake view and the white orchid on the window, so beautiful.. The service was fantastic, especially Dimitra in the lobby. I had an afternoon tea, OMG it was so delicious, totally recommend it! The breakfast was also fantastic! The Christmas decorations is top , so wonderful 🤗Thank you very much and also to the front office! I will come back 🫶
- Gueye (8/5): -
- Dmitry (10/5): -
- Kondrashova (10/5): -
- Ivan (10/5): Top -
- محمد (10/5): -
- Sami (6/5): - Pelo preço do hotel você pode ficar no Kampinski, Mandarim ou mesmo o Bristol. Muito pretencioso. Perdeu o charme. Não oferecem nem as coisas básicas no banheiro, cotonete, algodão, pasta de dente ou outros. Café da manhã bem simples e sem diversidade. Já foi muito melhor. Que pena…,
- Thomas (10/5): - The spa was nice and the staff was amazing!
- ruggero (5/5): I loved the Bergues, less the four season - The location They have rénovation works and turn down was not done
- Guy (10/5): Beautiful hotel, ideal for couples. - Beautiful lakeside property. Not too big . Very French belle -epoque feel to the decor. Really great staff, very attentive and responsive. Food was great.
- Charles (10/5): -
- HIKMAT (8/5): - Four seasons services at Four seasons prices, however the hotel is a bit old and could use renovation of the rooms
- Aysha (7/5): -
- CTFDXB (10/5): Unforgettable Experience of Luxury and Care! - I wish to extend my deepest gratitude for the outstanding service during my recent stay. Special thanks to concierges Emiel, Jochem, German, Gilles, Nicolas, and Agathe, whose professionalism and warmth were remarkable. My sincere appreciation also goes to Sebastian from F&B, as well as Pedro and Marine from Sales, for their attentive care and dedication. Your commitment to excellence made my stay truly memorable.
- antoniod959 (2/5): Clueless Restaurant Management - Unfortunately, this visit was by far the worst I’ve experienced at your Four Seasons over the years due to several issues. Firstly, the bar area, where we waited for our table, was an absolute mess—disorganized and chaotic. There were too many staff members assigned to the simple task of seating guests, leading to confusion and errors. Twice, an upper-level manager assigned the table promised to me to another party, leaving me feeling completely disrespected. The explanation provided was inadequate and did little to address the frustration of being overlooked not once, but twice. Room Service quality of food was poor
- 687kalav (8/5): Amazing and cozy! - Very Nice and beautifull hotel. Décoration is elegant and the service is good. You can have room’s with a nice view to the lake.
- Salman (10/5): -
- appledude1221 (10/5): A gorgeous place to have lunch at by the lake - We stopped by this joint to have some lunch. The food tasted very delicious. This is luxury at its finest. I only got myself the Caesar Salad and fries. It was so delicious. Staff were very polite. We can’t wait to come back again here soon. Thank you so much to the entire staff for having us
- Mateusz (1/5): Terroble - Stuff and rude people in stuff. How they go with clients
- Anontravellerusa (8/5): Luxury as it should be - Fantastic stay, no faults at all. Check in superb and very friendly team. First time visiting this hotel in particular and would for sure recommend. Luxury at its finest!
- 310ozano (10/5): Hands down the best hotel in Geneva - It’s absolutely true that high end travel is more about the experience than just product. In this case, FS Geneva is both. And by far the best property in Geneva (and it’s priced as such). Beautiful building, great food/amenities, the best location - but more importantly the best staff top to bottom. This time around (its my 4th stay here, and 124th stay in Four Seasons properties across the world), it was no different. Highly reccomended to anyone that has the budget.
- Samer (10/5): Exceptional -
- Usevalad (7/5): Good - AC needs to be more modern and efficient
- Cliff (10/5): Highly Recommend - We visited from US and were so impressed. Amazing hotel, great staff, great location. Highly recommend.
- Fahad (8/5): Very good -
- Alanoud (10/5): Exceptional -
- vertu750 (10/5): From check-in to check-out. 5/5 - As per usual. Very nice hotel. Great rooms, service. Hotel on the edge of the lake. What else can you say?! I have spent a lot of time around the world and Geneva in general is one of my favourite places. But when you stay here, the experience is heightened.
- Alla (6/5): Pleasant -
- Valentina (1/5): Bad -
- Ahmed (9/5): Superb -
- Tal (9/5): Superb - The service was amazing as always
- Hisham (10/5): Exceptional -
- Bolat (10/5): Exceptional -
- Road21677803977 (10/5): I would like to express my sincere gratitude to bartender Giovanni! - Despite the pre-holiday rush, he always responded with pleasure to the requests of our large group and prepared exclusive cocktails for us. A lot of cocktails – which was especially delightful! Giovanni paid careful attention to the composition of each drink, always taking the time to discuss the details and our preferences. He didn’t just do his job; he did everything with genuine care and attention. We truly appreciate his professionalism and personal approach. I’d also like to mention that the communication with Giovanni was pleasant and comfortable – he created an atmosphere of warmth and coziness, which added a special charm to every evening. Thank you for always being ready to help and for eagerly responding to all our requests!
- _A6324JO (10/5): Like at home! High professionalism, warmth, and sincere care! - Giovanni surrounded us with a light, sparkling atmosphere. At the request of our group of friends, in honor of one of our friend's birthday, Giovanni prepared signature cocktails and special cocktails for Valentina Paevskaya. Each cocktail surpassed the ones previously made with these recipes. The cocktails were crafted by bartenders from Waldorf Astoria and Four Seasons in the Maldives, but it was Giovanni in Geneva who gave us a personal taste that was uniquely Valentina’s. I must highlight that the taste of the classic cocktails was top-notch, and considering our large group of 8, the speed of preparation and the brilliance of the custom presentation were beyond praise! All the evenings we spent at the bar were truly wonderful thanks to Giovanni. A huge thank you! We can’t wait for our return!
- Charles (10/5): Exceptional -
- G2753JVnancyk (10/5): Perfect Location - We stayed just one night here, before an early flight back to the US, and it truly was the best location for a quick trip! Right at the pedestrian bridge we could walk into the old city, go shopping and have easy access to tons of restaurants. The rooms were large and lovely, and we visited the pool and spa which were beautiful. We had lunch at the bar and drinks late at night, but I would suggest reservations for dinner as it was very busy then. Overall a great stay in a lovely hotel!
- Deliciae-iter (10/5): World class – one of the best in the Group. - Four Seasons Group went through a rocky patch when they expanded too swiftly and the high-quality team was diluted across too many new properties. The Group has learned and has been investing heavily in rebuilding their signature service and quality reputation. This property has always been the premier property in Geneva and the accolades are well deserved. Ambience Similar to The George V, the property exudes opulence in a refined way. It boasts two high-quality restaurants and a premium location, as well as patio dining and lounge seating. The room, whilst traditional, is quiet with good double-glazing and all the desired technological features. Soundproofing was very robust and, although one pillar of the property is on the road, it is a quiet property overall. If you have a choice and you wish to avoid the main road, select a lake view or otherwise a courtyard view. High floors naturally are preferable. The team have always been very polished and capable. Service Attention to detail of the team was reflected in every way. Team members swiftly recognising the guests, little areas of special attention in the room, and swift handling of requests and questions. Breakfast is either in the lounge or in the Il Lago restaurant, with a small buffet but an à la carte cooked menu. Service was excellent and flawless in every regard. The Spa, which we did not have a chance to visit, has excellent products and a good reputation and the gym, unusually, is on the upper floors with a superb view and a light and airy ambience. We will return.
- Jennifer (10/5): - Lovely
- Amal (10/5): Exceptional -
- Atipong (9/5): Superb -
- 918juliam (2/5): Worst Four Seasons in the world!!! - Honestly, this was the worst experience of our lives. The hotel feels like it’s run by a club of amateurs. The service was an absolute disaster. We waited 40 minutes for our breakfast, only for them to bring the wrong order. No apology, no effort to fix it—just pure incompetence. Avoid this place if you value your time and sanity.
- Madhad (9/5): Superb -
- N (10/5): Exceptional -
- Ruggero (10/5): Exceptional - The breakfast is fantastic, service impeccable, choice and quality of food exceptional Better food offering at the Bar des Bergues, even though they would do anything you like (If they can)
- Hossein (10/5): Exceptional -
- Mubarak (9/5): Superb -
- chill1965 (10/5): Most excellent and most beautiful - Everything about this Four Seasons is exceptional. From the first day we walked in, The Manager. Mr. Moury, greeted us with his warm and happy smile. The staff is excellent and is always working to please which is a clear reflection of leadership. Nawfel and Marie in the main bar were delightful. The Asia-Peruvian Fusion restaurant, Izumi, is top shelf.
- Aleksandr (10/5): Exceptional -
- Shaikha (7/5): Good -
- mobenessa (2/5): Racial Discrimination and Humiliation at Four Seasons Geneva. - My mother and I were discriminated against during lunch at the Four Seasons Geneva. We were asked to leave our table mid-meal because "someone else wanted it." This was an act of blatant racial discrimination—we’ve never been treated like this at any other Four Seasons worldwide, where we are regulars. When we complained to the reception, they dismissed us without care. We were so embarrassed that we left the hotel in the middle of our lunch. This behavior is unacceptable, especially from a luxury brand. Discrimination like this should not be tolerated in any setting, let alone at a supposed five-star hotel.
- UthayaK45 (10/5): MOST MEMORABLE STAY - My family and I spent 3 wonderful nights in 3 tastefully appointed rooms with well chosen amenities.Warm welcome,good food and excellent service are the hallmarks of the Four Seasons but this one stands out more. My grandson will always be reminded of his stay when he looks at the thoughtful memorabilia he was given. I am sure he will return as we hope someday.
- Mona (10/5): Exceptional -
- cecimaiz (10/5): Best Hotel at Geneva - The entire experience was wonderful! The staff was always there. The communication through the what’s app was great! The service , guest room , quality Of Food exceptional. It has been a pleasure to have been at this amazing and wonderful ambience. I fully recommend this hotel, which at the same time they make you feel part of their family . Great and wonderful hospitality! Forever Thankful Ana.cecilia Maiz de Saldana
- BeateJ50 (8/5): all over excellent - spend a great lunch in the terrace of this hotel, we really enjoy the service and the attention received, dishes where excellent and well prepared, ono sole issue was the welcome hostess that, first did not wanted to offer us a table outside, claiming that all was fully booked, we where surprised that this was not the case wen we left. all over excellent
- Nasser (10/5): Exceptional - Upon arrival the room was not ready as scheduled. I met the sales manager Ms. Isabella and the room was upgraded to a suite and a drink and lunch were provided as a courtesy of the hotel. They paid attention to the smallest details based on previous comments I made when I stayed at the hotel 6 months ago. Thank you all
- Yuliya (10/5): Exceptional -
- George (10/5): Exceptional -
- 957ghadahm (2/5): Not what has been expected - There is some civil work and renovation in the hotel I’ve stayed in the 6th floor and barely could sleep due to noise and when I complaint about it I got sleeping oil 😂 also I was not confident about cleaning service since I found hair and dirty glass upon checkin although the apologies about it with some treat but I found it ridiculous for the amount of money I paid for the room and I couldn’t have enough sleep and it ruin my overall experience and time in Geneva. it’s not the first time but will be my last time
- Raneem (10/5): Exceptional - The food !!
- Ghaida (10/5): Exceptional -
- Hussa (10/5): Exceptional -
- Zeid (10/5): Exceptional -
- George (10/5): Exceptional -
- Barbara (10/5): Exceptional -
- Amir (10/5): Exceptional -
- Nedham (8/5): Very good -
- Varsha (10/5): Exceptional -
- Farid (10/5): - Great place to stay in the center of Geneva. Pleasant and helpful staff, great spa, and a comfortable bed.
- Hutchins (10/5): Exceptional -
- Aleksdp (10/5): Exceptional -
- Ebru (9/5): Superb - Spa! especially Fatiha knows and does her job well. I like cotton peds, shower caps, bar napkins . The personel is so attentive and kind. The choise of pillows could vary. They were too soft.
- Cindy (10/5): Exceptional -
- Ben (10/5): There are 5 star hotels that should be 4 star hotels. This 5 star hotel deserves 6 stars! - The staff were absolutely faultless Being super critical, the only thing we didn’t like in the hotel was the shower curtain in the bathroom - it’s cheap and sticks to your skin when showering. Gross.
- Abdulrhman (5/5): Passable -
- Mohammad (8/5): - Not safe city
- Yousef (8/5): Very good -
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