Eloisa Royal Suites
Location: MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu, 6015, Lapu-Lapu, PH
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Welcome to Eloisa Royal Suites, your perfect getaway in Lapu-Lapu!
Recreational Oasis: Dive into leisure at our stunning outdoor pool, unwind in the sauna, or energize in our fully-equipped fitness center. Your relaxation is our priority.
Gourmet Dining: Satisfy your cravings at our on-site restaurant or enjoy the convenience of our 24-hour room service. Don’t forget to head to the bar/lounge for your favorite refreshing drink!
Convenience and Connectivity: With complimentary Wi-Fi, a 24-hour front desk, and essential business services, we cater to both leisure and business travelers alike.
Experience the blend of comfort and convenience at Eloisa Royal Suites. Book your stay now and immerse yourself in luxury!
Important Information
- Pool access available from 9:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Sauna
- Concierge service
- Elevator
- Fitness facilities
- Free airport transportation
- Gift shops or newsstand
- Television in common areas
- Safe-deposit box at front desk
- Smoke-free property
- Billiards or pool table
- Conference center
- Parking (limited spaces)
- Free self parking
- Computer station
- Pool sun loungers
- Free long-term parking
- Banquet hall
Rooms Available
-
Executive Room, 2 Double Beds
2 Double Beds
258-sq-foot room with pool views
Internet - Free WiFi
Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Memory foam bed and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Memory foam mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Studio, 1 Queen Bed
1 Queen Bed
183-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Memory foam bed and bed sheets
Bathroom - Slippers and a shower with a rainfall showerhead
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Memory foam mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Room, 1 Queen Bed
1 Queen Bed
161 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Memory foam bed and bed sheets
Bathroom - Slippers and a shower with a rainfall showerhead
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Memory foam mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Junior Room, 1 King Bed
1 King Bed
334-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Memory foam bed and bed sheets
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Memory foam mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Room, 2 Single Beds
2 Twin Beds
183 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Memory foam bed and bed sheets
Bathroom - Slippers and a shower with a rainfall showerhead
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Memory foam mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premier Room, 1 Queen Bed
1 Queen Bed
161-sq-foot room with garden views
Internet - Free WiFi
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Memory foam bed and bed sheets
Bathroom - Slippers and a shower with a rainfall showerhead
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Memory foam mattress
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- David (10/5): - Loved the premises and breakfasts were very nice. The fridge was not cold enough. enough.
- Stephane (10/5): - Excellent staff, amazing service. Great little restaurant for breakfast. Didn’t use the pool but sounded like it was a nice place to relax. Recommend all the way. The only thing missing would be a bit bigger rooms with a small table and a couple of chairs to have maybe a little meal in your room.
- Philip (6/5): - Gym is ok
- Aquilino (10/5): - Pool is small and shallow
- James (4/5): - Well it didn’t help that we got moved from our room as soon as we got settled. The bed was so hard my back still hurts, you are better off on the floor. First night they had a function so I listened to a subwoofer until past midnight. Food sucked, breakfast was terrible and 100% tailored to Koreans. Would not stay here again and wished I had chosen differently. The hotel visually is quite nice but run down.
- Lucien (8/5): - I have stayed at Eloisa many Times and the place is very clean but the best part about this Hotel is it’s Staff. So Great and Helpful. Johnny
- Luzviminda (8/5): - P
- Chad (10/5): - Loved this place. The staff are very accommodating. They have really good food and room service. An amazing breakfast.. not like your typical American breakfast at a hotel I’m talking like a full buffet with local foods. Everything you could ever want is within walking distance. Outlet malls grocery stores 711 tons of street food.
- Chad (10/5): - Loved it
- J Ann (10/5): - All the staffs were excellent. Will definitely come back.
- KEMPER (10/5): - Very nice property! There were 3 of us with luggage, so a bit tight, but very nice overall! Thanks!
- Abigail (8/5): Its alright. - Service was good. The room needs a refresh. Looks like mold on the wall, smells musty, walls peeling.
- Michael (10/5): - Five stars everybody awesome hospitality was magnificent
- Shawn (10/5): - Great pool and clean, my second visit, make sure to visit the coffee shop and the tower to play a game of free pool with city wide rooftop views
- Darrel (10/5): - Love this hotel. I will be back. Nice room, friendly staff,really good free breakfast, and the dining room served great food also. Best hotel in Cebu.
- michael (10/5): - Very nice property
- Verified traveler (10/5): - Place is close to airport with friendly staff.
- marilou (10/5): - i like the free buffet breakfast...the room accomodation is pretty good
- Christian (10/5): - Nice place with everything no too far 👍
- Maria Jairus (8/5): - Pros: -Convenient location. Walking distance to restaurants, and malls. -Excellent buffet breakfast. -Hospitable hotel staffs. They always greet the guests and very helpful. -The water heater was not functioning when we arrived but the hotel staff was able to fix it right away when we called them. - Airport shuttle every 2hrs. Cons: - Not responding to my email regarding airport pick up. But was able to contact them using their landline phone #. - There’s an annoying sound we hear at night. We think it was the heater on the hallway.
- ELIZABETH (6/5): - Pool area was much smaller than we expected and there were no cushions on the loungers and the one lounge chair in the pool has a broken hinge in the back so couldn’t be raised and lowered. The food was horrible. I ordered food for 6:30 delivery to my room. I called at 7:10… I think they just forgot to bring it up. The Cesar salad was disgusting- I don’t know what salad dressing you used but it was awful and it was iceberg lettuce and not romaine and it was soggy. The spring rolls were barely warm and very greasy. I ate the vegetables out of the middle just to have something to eat. I should have said something when I checked out but we were also rushed out in the morning. I doubt I would stay there again. Really slow food and beverage service. There was no working phone at the pool So I walked up to order drinks … after about 20 mins it started to rain so we ended up walking back to the bar area and someone was just then coming out to bring us our drinks. There were only the 2 of us and no one else placing an order at the same time.
- Patrick (8/5): Nice place, just some problems first night - We had a good stay here three weeks prior and the only problem was the room was too small, so this time we upgraded to a larger room with kitchenette and microwave. I’d love to give 5 stars except our room had several problems on arrival: the microwave didn’t work, the shower had no hot water, and the hot water pot had a European plug, but no outlets that fit it. Fortunately, housekeeping fixed all these issues within an hour, but checking and fixing room problems like this should be done before guests arrive, not after. Otherwise, a good stay and staff were always kind and helpful.
- Deidre (6/5): - Excellent customer service! Room has a very musty smell literally had to place a room scent to get rid of it- very bad.
- Douglas (10/5): - Don’t let the facade fool you. This place is awesome.
- Tony (8/5): - Value for money, free airport transpory, clean room. Fridge did not work. I got a room with window on main road..noisy
- Alicia (6/5): - Request to be on a higher floor. It was SO LOUD in the second floor- perhaps it was just bad luck, but there was a group screaming/shouting on the lobby level right below me until 3am. Then, around 4:30am, the local roosters started up. I did not get much sleep before my flight. Be ready to leave a security deposit in cash. Hotel airport shuttle and location were ver convenient!
- Patrick (8/5): - Good value for an overnight stay before heading to the airport. We appreciated the free airport shuttle and the breakfast was very good. Staff and service were excellent. The only things lowering the rating were a room that was just too small and cramped (next time I would pay more for a larger room), weak water pressure, and pool could be cleaner.
- Shawn (10/5): - Great place and a bargain, clean, quiet and the BEST COFFEE downstairs in the lobby , go see that nice guy making that great coffee! Don't skip climbing to the top of the tower for an awesome view and a game of pool on the pool table. Nice place .
- Neil (10/5): - They say the capitol of the world is the path way to other destinations well this hotel is also . A few blocks away from Cebu International airport , Oh by the way hotel is good
- Neil (10/5): Nice little hotel - Lovely stay as usual , 1 gripe there’s no restaurant after breakfast but that’s no big thing , The staff are superb from the reception , porter age , hk dept & shuttle drivers
- Javier (10/5): - GREAT
- Kristopher (10/5): - Staff was friendly and accomodating (i hope you liked my chocolate chip cookies). I spent 26 days here and had no complaints. The pool was a bit on the small side but was quiet and relaxing. I would return.
- MARILOU (8/5): - The staff were very helpful
- michael (10/5): - Nice place
- Reginald (10/5): - Was very good experience
- Kate (10/5): - I like the service and the air conditioning worked really well!
- maribel (10/5): - Staff are very nice and friendly. The place is clean and relaxing.
- Adrian (8/5): 1 night stay at Eloisa - Check in late at night. Staffs were friendly and check in process is quite fast. Room is small but you paid for what you get. The pool and room is different from what you see in the pictures (Maybe this is a better room). Breakfast is limited, only a few selection but managed to get the stomach filled. Location is very near the outlet mall.
- Jasper Keith Battle (10/5): - Everything about the property was nice
- Bonnie (10/5): - Very convenient to the airport!!
- Ryan (10/5): - Staff is awesome, they go above and beyond. They picked us up and dropped us off from the airport. Really like the place and the staff!
- Lourdes (10/5): - Staff were very nice, helpful and accommodating.
- Domingo (10/5): - Awesome service ! Loved the airport drop off
- Jeff (8/5): - The only reason I rate the 4 on over all is because they wrote my pick up time from the airport wrong ,,,, other than that, the staff facility was fantastic,,,, I could also suggest that instead of a cooler, a fridge in your room would be more convenient, as I found the cooler did nothing, it was plugged in, but didn’t keep anything cold at all
- Mike (2/5): - Cheap and dirty
- Todd (10/5): - Staff was friendly, accommodations were clean and secure.
- Eleanor L (10/5): - At first, the room that we booked is so small & tight for us because we have a lot of luggages. So we decided to change our room and they gave us the room in front of the pool so we have an easy access to the pool & we enjoyed our jacuzzi. The room is spacious & nice. The staff are very accommodating & friendly.
- Emerson (8/5): - Accessible
- Jens (10/5): - Great personnell. We loved their breakfast and the free upgrade to a room away from the jusy main street
- Verified traveler (6/5): Mediocrity at its finest - I needed a quick stay near the airport. I arrived later in the evening. No major frills, disappointing breakfast it lacked variety. Very nice staff. I wasn’t thrilled with my room. I was like talked in the corner and super small. I had to have the shower door open in order to sit on the toilet. It was so teeny tiny. They were fake windows so I had no window and fresh air. I didn’t like that. The pool was a complete joke. You couldn’t even really do laps or exercise. It was kind of just a leisure pool very disappointing. That would be a one and done for me.
- Nancy (10/5): - The staff are very helpful in every way overall.
- Jose Flores (10/5): - Nice place and close to the airport, excellent staff and great breakfast
- Domenico (8/5): - The only bad thing is the trafic noise because my room was facing the road and I did not sleep all nigth
- Mark (8/5): - Walking distance to outlets eateries breakfast buffet lacks variety otherwise nice place to stay
- Kevin (10/5): - For the price this was a great find. The airport shuttle picked us up right from the gate and dropped us back off at 2am. They upgraded us to the back more quiet building near the pool which was newly redone. The staff was very nice. Perfect for a short stay in Cebu. Bar/cafe seemed nice out front and there are some bougie outlet stores just a block away.
- Mark (4/5): - Pool was really just for the rooms in front of it so tiny Breakfast buffet was almost non existent it was so small and staff were not really understanding of how to cook the eggs or the pancakes out of a plastic bottle
- Rosela (10/5): - Great staff
- Aaron (10/5): - This is a good place to stay in lapu lapu City, everything is just nearby to the hotel
- Lucien (10/5): - Property is Good but the staff brings it up to Great rating in my opinion
- Ryan (10/5): - Wanted to give a special thanks to Al Pollina and the staff. Our bags were delayed at the airport and they went out of their way to help us get them back despite the bad service from the staff at the airport. I would choose Eloisa over other hotels in the area as the service and location worked out better for my wife and I.
- Lucien (10/5): - The staff are great, I’ve stayed here before and Happy again.😊
- marquis (10/5): - Everyone was great
- Aaron (10/5): - Nice hotel in lapu lapu, free airport shuttle, breakfast is included with the rooms
- DIONISIO (8/5): - Overall its very good place to stay
- Troy (8/5): - The hotel had a very nice ambiance.
- Neslie (8/5): - We liked the privacy having the breakfast buffet inside the property. Our room was located at the irregularly shaped corner that felt crammed. Overall, we had a restful stay the night prior to our long and hectic travel. And the location is convenient to nearby stores for last minute pasalubong shopping!
- Neil (10/5): Wonderful stay as always - Route to any destination in the world as it’s very close to Cebu International Airport which they provide a comfortable Shuttle Service , As for the room it s way back away from the road so you don’t hear the traffic.Staff greet you at the door
- Rosanna (10/5): - I love that theres a walking distance outletmall in there and SM city everything us rhere. They had a swimming pool. Staff are really nice and polite. Our stay in there is awesome!
- Lucien (10/5): - I booked the day I arrived and smooth check in, reception was very friendly and well spoken in English. The facility was clean and food was great at the Daku on site restaurant. I am returning in a few months and will definitely return.
- Neil (10/5): - Always stay it’s my route to other destinations but as a hotel it’s lovely hotel. Booked in friends for mini breaks .Nice rooms & breakfasts
- Adrian (10/5): - Staff superb.Friendly hospitable and smiling.Road outside EXTREMELY BUSY 24/7 so if want a good rest ask for room towards back .Breakfast basic but nice.Beautiful pool.Walking distance to money changers many shops and eateries.15 mins from airport though free shuttle only goes at 2 hrly intervals.But staff service made this a worthy place to stay and def recommend
- Daniel (8/5): - Pros: Bed was comfortable, bathroom clean, excellent location, free breakfast, free transport to airport (although not at all hours). Cons: Small room, only one chair, no table.
- Grant (10/5): Excellent - Very friendly and i would recommend to anyone especially for a good budget hotel as well. Thank you Eloisa staff.
- Izael (8/5): - Our shuttle didn’t pick us up at airport was my only complaint. Other than that the staff was really friendly.
- Jose Flores (10/5): - Is a nice and quiet place, with everything you could need and closer to the airport,
- Meredith (10/5): - Staff is courteous and accommodating , making sure your stay is comfortable and a pleasure experience.
- Jessica (4/5): - Just not very good in general.
- Benjamin (10/5): - Best value for money and best hotel in the Philippines
- J Craig (10/5): - It’s a very good place and a nice environment.
- Val (10/5): - Good buffet ! Good hotel
- Adela (10/5): - Staff are nice and courteous. Free breakfast was good. TV wasn't working in my room but they fixed it right away. I like the real slippers they put in not the disposable one at least I can wear it going for breakfast. They have little ref and water heater. Bed is comfy and shower water heater was working so good. Plus free shuttle bus going airport. Overall satisfied for my 2 nights stay. Highly recommend.
- Val (10/5): - Good buffet.....air con was good ...overall great job!
- victor (10/5): - Great location
- Verified traveler (10/5): - Beyond expectation.. very friendly stuff.. clean room and good service
- Mary Grace (10/5): - It was amazing friendly stuff
- Eugenia (8/5): - Spend the extra ten dollars and get a room that is not facing the Main Street. I could not sleep the first night due to the noise. Second night slept like a baby is a room off the street.
- Michael (10/5): - In a pinch this place helped us out a lot They have a shuttle service every couple of hours and we're sure to take care of us and keep us on time to Mactan as our flight turned around for wildfires and we were rescheduled. Aircon is cold and shower is nice. Property is an interesting conglomeration of suites, pool, bistro.
- Michael (8/5): - Location not good.
- phil (8/5): - nice hotel but less sockets than a travelodge! shower took some working out to get comfy temp. Courtesy van to airport every other hour, last minute booking at airport
- Neil (6/5): Lovely quiet hotel in a built up area - The stay at the hotel was exceptional like all visits super staff prompt service & greeting smiles , Rooms by the pool were nice & the breakfasts for a small hotel were brilliant . Only grunt I’ve got the shuttle service should be made available for guests arriving long distant big only the airport
- Natasha (6/5): Okay but not great - Stay was very average. The room was smaller than shown in the picture and the bed was pushed against the wall so for 2 people, it was not convenient when the person on the inside had to get up in the night. Also the charging plugs only work when the light switch is on, so unable to charge devices over night. They was coffee or juice spilt and dried on the night stand so I had to do some disinfection when we got in. The AirCon worked well and was quiet… but that was about the only quiet thing about the hotel. We had kids running up and down the hallways until well after midnight and the walls are very thin you can hear the conversations in the next room. The restaurant was excellent and has a great selection for both breakfast and dinner and they even stayed open late for us for dinner as we arrived late. Buffet style breakfast had both Filipino and American style breakfast items. We were able to get a late checkout which was convenient for our late flight out, but they only run airport shuttles every 2 hours with the last one being so we have to leave for the airport several hours before we intend. The pool area looks to be relaxing enough if you do not intend on swimming as the water is quite murky and did not look sanitary. Over all not bad for just an overnight waiting for our flight… but would definitely try somewhere else next time
- MA PERLA (10/5): - Excellent staff service
- Neil (10/5): Lovely Stay - Wonderful stay as always
- GIOVANNI (8/5): - I like
- Robert (2/5): - The entire website is lies and the staff were horrible and the noise was coming from people in the next room drunken party and the staff wouldn't help me. I called 5 times and nothing was done. The worse part is the beds aren't real. They said it was a queen mattress but it was a wooden box with a tiny foam pad over it. I want my money back.
- Samuel (10/5): - Great place great staff treated amazingly
- Rubylyn (6/5): - Good for a one night stay- rooms were very small
- Neil (10/5): Only place that stands out in the area - Last minute booking thought I missed the chance but I made it . Lovely staff lovely greeting as ever
- Cal (8/5): - I liked it. Staff was courteous and professional.
- Neil (8/5): Gem in the heart of the city - Friendly staff always welcoming , outside different story narrow broken sidewalks & dog poo
Photos
