Tolip Alexandria
Location: 252, Moustafa Kamel, Corniche Road, Alexandria, Alexandria, EG
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Indulge in the luxurious experience at Tolip Alexandria, where comfort meets convenience in the heart of Alexandria.
Spa & Wellness Retreat
Pamper yourself at our serene spa, offering rejuvenating body treatments and facials. Unwind further at the outdoor pool, sauna, and health club, ensuring a truly refreshing stay.
Exquisite Dining Options
Savor authentic Middle Eastern cuisine at Baalbak or enjoy 24-hour room service. With 5 restaurants and 2 cafes to choose from, delight in diverse culinary experiences, from hearty breakfasts to evening cocktails at the poolside bar.
Comfort & Connectivity
Our 477 guest rooms, complete with private balconies, feature minibars and LCD televisions. Stay connected with complimentary Wi-Fi while enjoying our convenient amenities and valet parking.
Escape to paradise at Tolip Alexandria and book your unforgettable stay today!
Important Information
- Pool access available from 9:00 AM to 3:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Policies
Check-in: 02:00 PM - 02:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Health club
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Internet access in public areas - high speed
- Wedding services
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Conference center
- Snack bar/deli
- Turkish bath/Hammam
- Playground on site
- Self parking (surcharge)
- Free valet parking
- Pool sun loungers
- Children's club (surcharge)
- Art gallery on site
- Ballroom
- Banquet hall
- Health or beauty spa nearby
- Lifeguard on site
- Coworking spaces
Rooms Available
-
Deluxe Room Sea and Pool View
2 Twin Beds
366-sq-foot soundproofed room, furnished balcony with pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
Family Room Side Sea View
1 Queen Bed and 2 Twin Beds
667-sq-foot soundproofed room with a furnished balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
01 Bedroom Suite Sea and Pool View
1 Queen Bed
570-sq-foot soundproofed room, furnished balcony with sea and pool views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
Deluxe Room with City View
2 Twin Beds
366-sq-foot soundproofed room, furnished balcony with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
Deluxe Room Frontal Sea View
2 Twin Beds
366-sq-foot soundproofed room, furnished balcony with sea views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
Deluxe Room side sea view
2 Twin Beds
366-sq-foot soundproofed room with a furnished balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
Family Room Sea Front
1 Queen Bed and 2 Twin Beds
667-sq-foot soundproofed room, furnished balcony with sea views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
02 Bedroom Suite Sea and Pool View
1 Queen Bed and 2 Twin Beds
936-sq-foot soundproofed room, furnished balcony with sea and pool views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
Royal Villa 02 Bedroom
1 Queen Bed and 2 Twin Beds
1938-sq-foot soundproofed room, furnished balcony with sea views
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - 3 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
Presidential Villa 02 Bedroom
1 Queen Bed and 2 Twin Beds
1938-sq-foot soundproofed room, furnished balcony with pool views
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - LCD television with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - 3 bathrooms, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Turndown service
- Free WiFi
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
Guest Reviews
- Mariya (8/5): - Ок
- ahmed (10/5): - Great place
- Laxmikant (8/5): - Good experience and nice service
- Khaled (4/5): - The shower in the bathroom so badly the water does not work. The shower is supposed to be in the front of you. They have the Shawer in the middle of the Ponyo an old fashion way.
- Amr (8/5): - Overall it was a good stay. I would've given it 4.5 stars if I could. The only thing I don't like is how high off the ground the bathtubs are. Very unnaturally high and one might easily hurt themselves going in or out of it. There was no bag in the bathroom garbage can and under the bed was really dusty. I also didn't appreciate that I had to pay extra to use the hot tub. I would go there again.
- Ramiro (10/5): - The staff was amazing and very professional.
- Fawzi (10/5): - I will come back soon
- saba (10/5): - A nice hotel in a great location near restaurants, cafes, and across from the sea. The hotel is packed with Egyptians on vacation which is a good sign. Breakfast was plentiful and varied. Hotel is large with multiple restaurants, we tried the Lebanese and it was good. Our room was average eventhough we paid for Deluxe. We had great room cleaning crew, Muemin and Khamees. They were polite and efficient and also took care of us and checked in to make sure our room was in condition we wanted. We really appreciated them.
- Ahmad Mohd (4/5): old Hotel - very old
- Ahmed (10/5): - An excellent location in the heart of Alexandria. Staff are very friendly, food is great. Room could be a bit cleaner, bathroom plumbing was not perfect. Overall experience is very good. Would definitely go again.
- Malak (6/5): - Bad smell coming out from bathroom drain even I can smell it in hallways
- Sara (8/5): - Very good
- Alireza (6/5): - The area is mainly for local tourists and not convenient for foreigners. Literally no one can speak English. Buildings are very very old. Streets are very dirty and unsafe to walk or cross. People smoke almost everywhere inside and outside of the hotel, shops, restaurants,…. Not recommended anymore.
- Mohamed (10/5): - Very good hotel but in the night noise from the noise the pule
- Ghada (10/5): - The hotel staff is exceptional good polite and professional and do the 9 yard and beyond it was a great experience
- Rafik (2/5): - The beach was closed at the winter and they didn’t mentioned that before going I was disappointed me and my kids
- Verified traveler (2/5): - Tolip Alexandria was advertised on the Hotels.com website as a 5-star hotel. I would give it at most 3 stars. its a huge hotel, yes but dark and dingy lobby and sitting areas. it is a very old hotel and shows it, everywhere feels dark and dinghy, rooms are not very clean, when i opened the patio door and then went to close it, the outside of the door was caked in dust and dirt like it had never been cleaned. Staff took forever to do anything. room was not ready, promised one thing that changed to another. breakfast was okay - the yogurt at the breakfast buffet was not even cold - how can you eat diary that feels warm to the touch. Very, very disappointing stay; ruined my vacation. the hotel put me in such a bad mood, was difficult to enjoy anything not that there is much to enjoy about Alexandria. they advertised a private beach which is not at the hotel; you have to be shuttled to it but shuttle was closed due to "winter" though it was quite hot when i was there. very disappointing.
- Sameh (10/5): - Very nice view
- Elia (8/5): - Compare to four-star hotels. Convenient. Great location.
- Mohamed (2/5): - One of the worst hotels ever, the room wasn’t clean like it should, yellow bed sheets, bathroom smells awful, very unprofessional management and staff, I don’t recommend it .
- Sherif Fouad Mahmoud (6/5): - .
- George (4/5): - Great location and staff. Downside is many things: Rooms & bathrooms are really outdated and not well maintained, bedding and towels are super old, toiletry products are very bad quality, in-room food is not the best. Pool is always crowded and not overlooking the great view of the beach. Overall poor management and not paying attention to details.
- Mohamed (2/5): Horrible service - Horrible service Check out change all rates Pool closed earlier and employee was rude Bathroom is half ass job Using water and cleaning supplies while we walk on the corridor with slippery surfaces
- Sary (10/5): - Good
- Rimah (2/5): Bad experience - Very bad service, hotel provide deferent services for Egyptians and non Egyptians , Tv doesn’t work in the room , power sockets doesn’t work, very expensive for non Egyptians
- Hannah (10/5): - very convenient to most attractions ,located at the heart of the city
- Angelica M (10/5): Nice big hotel - The Tolip is posh. We booked a 2-night stay here only because we changed our cell chip to a local number and the hotel.com app gave us this option. However, the rate was for Egyptian residents only. When we arrived at the front desk, we had to pay an extra 155 dollars. Because of a promotion, the front desk clerk gave us an upgrade to a room with partial view to the ocean across the large avenue. Breakfast was included, which was very good with all the essentials - fruits, breads, vegetables, yogourt, tea, coffee and a chef to prepare omelettes to taste. The breakfast restaurant is on the 11th floor with a fabulous view of the Mediterranean. Our room was clean, spacious, bright, nice bed, large balcony. From this hotel you can walk for kilometres all along the seawall towards the west. This is a resort hotel with a pool, spa and several restaurants and coffee shops perfectly for those tourists, who like to stay in their hotel and take advantage of the amenities.
- Mostafa (10/5): - Excellent hotel, luxury but not expensive. The food at the Egyptian restaurant was amazing. The breakfast buffet had a variety of foods, also very good.
- Salem (10/5): - Very kind and professional staff, great location, great view, great food and service.
- LAURA (2/5): - Check in required multiple calls to the hotel and a call to Expedia customer service who has helped to resolve the problem which was that the hotel front desk couldn’t “see” the reservation despite the reservation being confirmed a few days ahead and paid in full. Then the room was very basic and had no amenities whatsoever despite the cost of 86$/night !!!
- Omayra (2/5): Horrible Experience - Cleanliness is none existent in this hotel which is a shame because the actual hotel looks nice. We were a group of 6 with 3 rooms and all 3 rooms were extremely dirty, specially the bathrooms. The poll water was also not clean.The private beach they have is very small and we had to beg for towels as every time we went to ask we were told to wait 5 minutes because they didn't have any. I could go on and on. Avoid this hotel.
- Fady (10/5): - was fantastic
- Kayla (8/5): - Hotel was very clean and the food I had from one of the on-site restaurants was amazing. Only complaint is that for such an expensive hotel I had higher expectations for the Wi-Fi, it would continuously disconnect and couldn’t even support WhatsApp calls
- Ahmed (4/5): - I did not like the way of dealing, responses and behavior of all hotel staff/ employees, especially the front desk staff, and whoever answered the phone when I called them from my room, their responses were characterized by lack of taste and respect and you do not find such behavior in a two-star hotel or even a one-star hotel, in short, hotel management is A failed and does not have the slightest idea about hotel management and the staff are unprofessional and act with the utmost indifference, arrogance and lack of any sense of responsibility. The air conditioning is very noisy and the room’s furniture is old and worn out, and it seems that there is no regular maintenance for the devices, furniture and mattresses, and the appearance of the room is far and completely different from the pictures on booking and other websites on the Internet, I recommend changing the hotel management and many of the hotel staff and replacing them with more professional ones and Respected people, and the renewal of furniture, ,air conditioning devices, and Tv's, finally i don't recommend that hotel, i hope if the hotel owners take our reviews seriously and take an action to save the hotel reputation and make it as other good five stars hotels, because right now it's not more than an average three stars hotel.
- Mohamed (10/5): Great sea view & super staff in the heart of Alex - A great sea view lively hotel with super helpful staff & amazing tasty restaurants in the heart of Alexandria opposite main Tivoli Dome hub :)
- Omneya (4/5): - The only good thing is the view of the frontal sea view rooms. Everything else is disappointing!
- Murray (2/5): Filthy Hotel - If cleanliness and hygiene is your thing then this is not for you....don't forget to wipe your feet on the way out.
- Mostafa (4/5): - For a 5-star hotel, I was disappointed. -Room is so ordinary. -floors are not vacuumed. -rest room (toilet/shower) are not clean shiny white! No hand soap on sink. -No fridge. -No microwave. -No outside food. Pool and beach closes at 6:00 PM.
- Linda (10/5): - Great location
- IBRAHEM (10/5): - EXCELLENT
- Mohamed (6/5): Disappointing - My room had no view taking into consideration that I paid extra fees for a sea side view and the bathroom needs to be renovated as it was very old and the parking was a chaos
- Fady (6/5): - The room is clean and modern ,the check in is fast and friendly staff ,the breakfast is good and alot of varieties but the housekeeping are very unprofessional you need to call them every time to clean the room and bring missing towels ,the beach is very far away from the hotel you need to ride a bus and the sea is not clean
- Khaled (10/5): - Overnight stay so can’t give a full opinion. Rooms need some upgrades
- Kadir (2/5): - I didn’t. Like at. To much for the price to much
- Mohamad (2/5): - Not recommend at all
- Mohamed (4/5): - The bed was not comfortable at all The hotel was overcrowded with guets they didnt applu the covid restricition The parking was too musch expensive
- Ziad (10/5): - Great location
- Ziad (10/5): - Great location very friendly staff the rooms are very spacious and comfortable the hotel is very spacious the lobby is spacious extremely safe. I love this hotel I always book there never had a problem and if I had an issue in the room or needed something they respond immediately and if I get pored in the night I just go down to the lobby they have multiple seating areas u could even walk around. And great breakfast and I Exercise mostly every day I’m happy with the gym equipment that they have everything is there I needed. I always choose side sea view room very nice choice and great price.
- Rafael (10/5): - Great location. Rooms very comfortable and clean. Buffet selection with local food choices
- Sameh (10/5): - All very good
- Ahmed (10/5): - prime location, extra comfy bedding, spacious suite and nice view
- Salma (8/5): - Good hotel with great location and amazing view. The hotel looks new but when you start using the restroom, the shower and taps look old
- Ahmed (6/5): - Average hotel with a lot of things to be improved. I paid extra fees during check in for my children although it is stated that 2 children stay for free!!
- Verified traveler (10/5): - Not bad
- Verified traveler (10/5): - The view is literally the best in the country.
- Verified traveler (10/5): - Every things was good and nice place to stay... nice room nice view
- Shereen (6/5): The worst view ever - Room was good, but the view is the worst i’ve ever seen. I booked a room with “sea” and pool view, to discover that the room is actually “side” sea view, i talked to the receptionist and e plained to me that this is there definition to a sea view room!!!! The balcony door’s glass was transparent so u can see the other guests on the opposite side, and of course they can see u,,, so most of the time we were using the blackouts!!! There was heavy rains and the balcony doors starts to leak!! There was leakage in the hotel’s restaurant and they was putting a bucket to collect the rains!!! Actually it wasn’t best compared with the room value and the misleading room description.
- George (2/5): - Stay away from this hotel I came to egypt as visitor after thirty years living abroad, I stayed at this hotel for two nights and unfortuantly it was the worse exprience i had at any hotel. Cleanness : very poor and you run a 70% chance of getting covid-19, the have senatation bottols but empty and you will never see room service Honesty: they are money hungry, they will Becareful from extra fees, they are money hungry and do not honour thier contract, they will force you to pay for their nonsense fees stated as hotel policy but are no where to be found on their gust contract, they just do not care. hotel is totally miss managed
- Verified traveler (10/5): - Very good exultant service and the room very good
- Mohamed (2/5): - Will never do it again
- Otakaa (2/5): - It's very bad management with boor facility It was so bad stay in this hotel all things was bad I tray to call Expedia and management of hotel to help me for checking out and cancel this order and you don't help me I want my money I made insurance of this trip
- Aboubakr (4/5): - Bad house keeping Specially what’s related to Corona virus protection
- Verified traveler (8/5): - Not bad, just expected more for the price I paid for. Room's bathroom is a little outdated and staff are not entirely professional.
- asadek777 (10/5): Great experience and extremely nice staff - An extremely nice hotel with gorgeous views of the Mediterrean sea, and Alexandria's beaches and boardwalk. Very nice and helpful staff. Excellent food. The rooms were very spacious and clean. Very enjoyable experience.
- Verified traveler (10/5): - Beautiful hotel with very nice staff. Room is spacious and clean. Balcony is large and has a sea view but you have to turn and look over the balcony to see.
- Gordon (10/5): - Wonderful place to stay....great food, very nice room. service was a little laid back, but I expect that in this part of the world
- Verified traveler (10/5): - Excellent warm reception staff, Hotel management, room service, room arrangement and cleaning and the best food in the breakfast buffet. The very warm reception by Sara was unique and in comparable to any other Hotel.
- Muataz (10/5): - It was amazing, Just want to thank the receptionist Emad, he is the best, he registered me with 3 rooms in like 5 minutes with the best view and services
- Verified traveler (8/5): - I loved this hotel! It is beautiful, elegant and across from water. The buffet breakfast is expansive and delicious with excellent views. The spa is accommodating and very inexpensive.
- Verified traveler (2/5): - no beach. Lied to customer. You have to take a 15 minutes shuttle to a beach area. Terrible service.
- rafat (8/5): - nice view, nice front disk reception, warm welcome by Sara . the hotel restaurants at ground floor is so bad in term of , qulaity of the food, service, welcoming ... the door of the room is quite noisy , squeaky . the floor cleanses is not perfect , there was no room heater/ warmer
- Tarek (6/5): - Average, very bad Wifi , quality of food is below average
- Mohamed (10/5): Dr Mohamed Alkhojai - This is not the first time I stay in Tolip Hotel Alexandria, Egypt. I am always impressed by the courtesy of the staff in general, at the concierge, front desk staffs. I was particularly impressed with the quality of service , attitude, confidence, being helpful,, and professionalism of Miss/Mrs Sarah Moneer., at the front desk. In May and June this year I stayed in the hotel for more than two weeks, I missed the time limit to write a review at that time. And on all this occasions I enjoyed the facilities and the convinient location. Many thanks Sarah for managing my reservation and being very helpful during my stay. Thanks to all the staffs
- Verified traveler (8/5): - Location great,hotel great Food prices to high To many check points for a hotel.
- Claudia E (10/5): An all Egyptian experience - It is a very nice hotel except that they charge an extra 30 dollars per night because this is mostly a hotel for domestic tourism. So make sure that you get the foreigner rate when you do your reservations. The breakfast buffet is amazing.
- Verified traveler (2/5): - I have stayed in too many hotels . This is the worst hotel ever
- Alaa Ahmed (2/5): Stay Away terrible hotel if you seek 4/5 stars - I have been traveling a lot , I have stayed in several 5 stars hotel in many countries, this hotel by far is the worst hotel I ever seen in 3-4-5 stars hotel . The furniture is almost worn out , the curtains and curtains are dirty . I had to call the customer service several times to get towels , bathrobe , bath slipper , hotel says that these comes based on request ... even the room trashes left out without bag in it. The food is 50% ok , the guest service is terribly awful the gym is pretty small and there was no pool heater ...overall bad experience.. I will never visit again I can classify this hotel under 2 stars only .
- Verified traveler (8/5): - Great location, varieties of nice Resturants , reasonable price. Maintenance of plumbing could be better
- Moheb (8/5): - closeness to the sea is certainly a bonus. Staff were good. What I did not like was the fact that upon entering the room after checking in, I found no towels or floor mats in the bathroom. However, they corrected the situation fairly promptly.
- Nagy (8/5): NovemberAlex2019 - Facility is excellent and has the foundation for class-level competition ... Service is generally Good... however, lacks standardization and system.. especially the housekeeping Service in general need training to be upgraded to an internationally standardized level
- Verified traveler (2/5): - It was very bad stay room view not good water problem in the bathroom
- Verified traveler (8/5): - I did like the location and the view of the sea from my windows
- Verified traveler (6/5): - On weekend very crowded at breakfast, pushy people etc.
- Verified traveler (6/5): - Very good breakfast, terrible house keeping service
- Verified traveler (6/5): - No stand shower, I want to pay all my bills with Egyption money but they refused. House keeping is not good.
- Deena (10/5): Stay was perfect - The breakfast was excellent with alot of varieties Mr. Emad at the front desk wad very helpful during our stay and helped us with room options alot Front sea view was amazing from the hotel and everything was clean and tidy and pool was heated which was very nice I would definitely go for it again and would recommend it for family holidays
- Verified traveler (10/5): - location by the sea with private beach a little away. Staff are friendly.
- Verified traveler (10/5): - Good property, maintained well , they are keen for improvements.
- Verified traveler (4/5): Not a Hotel for Westerners - This is a very nice hotel for the countries citizens, however it is not 5-star quality based on global standards. House keeping and room service is good, however rooms are old, sheets are grainy, and shower and tub are very small and water was luke warm. In addition, weddings and parties every night and the way the hotel is shaped the noise carries. I do not recommend this hotel for westerners
- Verified traveler (4/5): - Hair dryer did not work, exposed electical wires. Dangerous as live in bathroom.......Kettle also did not work, needed drink to aid early departure.
- Verified traveler (6/5): - needs to be updated, frig in room did not work and bathrooms need updates and not enough plugs in room with old plugins...
- Wael (8/5): Good - Overall it was good, if you are looking for family atmosphere this is the right place. If you are looking for relaxing place this is not the one.
- Verified traveler (8/5): - I liked the sea front view The staff hospitality The food taste and quality The restaurant variety We didn't like the room bathroom from the following points, overall clean mirror are old scratched, trash basket doesn't have plastic bag and full with water, there's no hand towel, the shampoo and other stuff are very bad quality We didn't like the room price was very expensive and they are charging the guest for the parking per day I didn't like that they are charging the guest for the jacuzzi and sauna and steam
- Verified traveler (10/5): - Friendly staff, clean room, nice resturent comfartable parking,excellent chefe
- Verified traveler (2/5): - Very dirty Bad service Bad food Very noisy Bad smell every where
- Omar (10/5): Highly Recommended - It was an excellent experience the staff are very friendly, the hotel is super clean, breakfast is amazing, and the location is perfect
- Verified traveler (8/5): - The property is very convenient near the airport, the value for money was good. I was upgraded as a gold Expedia member and their breakfast was very good.
- Emil (10/5): - Very clean, professional and friendly staff. I recommend to anyone
- Ben (10/5): - Clean, pretty and close to the sea makes the property a winner. I was overall happy with the quality/value equation. Negatives, they tried to pull the "you booked the Egyptian rate room" in an effort to get me to pay a top up. I showed the clerk the Expedia confirmation and he quickly backed off. Irritating. Also, the hotel's beach requires a short bus ride. Nice amenities but the water really is polluted with lots of plastic waste to be found. Overall a quality property. Enjoy your stay in Egypt
- Sahar (10/5): Best hotel - I booked twin room front sea view with my family the hotel was very clean very close to the sea the staff was very friendly and the view from hotel balcony was spectacular and amazing every thing is excellent
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