Hyatt Regency Suzhou
Location: 88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215000, Suzhou, CN
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxury at its Best
Relax and Rejuvenate: Indulge in onsite massages, body treatments, and facials. Unwind in the indoor pool, sauna, or 24-hour fitness center.
Culinary Delights: Experience Chinese cuisine at Hua Chi 88 or enjoy 24-hour room service. Savor a drink at one of the 2 bars/lounges, and don't miss the daily buffet breakfasts.
Convenience and Comfort: Benefit from amenities like complimentary wireless internet, concierge services, and onsite shopping. Take advantage of limo service, a computer station, and express check-in.
Immerse yourself in luxury at Hyatt Regency Suzhou. Your unforgettable stay is just one booking away!
Important Information
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 PM
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Limo or town car service available
- Internet access in public areas - high speed
- Smoke-free property
- Wedding services
- Express check-in
- Tours/ticket assistance
- Snack bar/deli
- Computer station
- 24-hour fitness facilities
- Ballroom
- Banquet hall
- Reception hall
Rooms Available
-
Deluxe Room, 2 Twin Beds
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
-
Regency Executive Suite
1 King Bed
1184 sq feet
Club Level - Club Lounge access, continental breakfast, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Club level room
- Bedsheets provided
-
Regency Room Twin
2 Twin Beds
430 sq feet
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
-
Premium Room, 1 King Bed
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
-
Regency Club View Room Twin
2 Twin Beds
431-sq-foot room with lake views
Club Level - Club Lounge access, continental breakfast, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Club level room
- Bedsheets provided
-
Regency Suite Twin
2 Twin Beds
969 sq feet
Club Level - Club Lounge access, continental breakfast, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Club level room
- Bedsheets provided
-
Regency Club View Room King
1 King Bed
431-sq-foot room with lake views
Club Level - Club Lounge access, continental breakfast, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Club level room
- Bedsheets provided
-
Regency Room King
1 King Bed
430 sq feet
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
-
Regency Suite King
1 King Bed
968 sq feet
Club Level - Club Lounge access, continental breakfast, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Club level room
- Bedsheets provided
-
Club King
1 King Bed
430 sq feet
Club Level - Club Lounge access, continental breakfast, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Club level room
- Bedsheets provided
-
Diplomat Suite
1 King Bed
1335 sq feet
Club Level - Club Lounge access, continental breakfast, and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Club level room
- Bedsheets provided
-
Regency View Room Twin
2 Twin Beds
431 sq feet
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
-
Deluxe Room, 1 King Bed
1 King Bed
570 sq feet
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
-
Regency View Room King
1 King Bed
431 sq feet
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Bedsheets provided
-
Club Twin
2 Twin Beds
431 sq feet
Club Level - Club Lounge access and 2 hours of meeting room use (subject to availability)
Internet - Free WiFi
Entertainment - iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Alarm clock
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Designer toiletries
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Club level room
- Bedsheets provided
Guest Reviews
- Verified traveler (4/5): 糟糕的入住體驗 - 3點check in無法準時入住，延遲到3:40左右才入住，入住後冷氣不冷，維修了1個多小時後，經要求才更換房間，整個延誤了後面行程2小時
- Kevin (10/5): - Amazing experience overall.
- Hyoung Jin (6/5): - 체크인 하고 방에 들어갔는데, 다른 짐들이 있었는데, 한참을 기다려서야 다른 방을 배정 받았다. 방은 크고 좋았고 청소도 나름 괜찮았다. 조식은 나쁘지는 않았는데, 다른 5성급 호텔에 비해서는 다소 부족하다는 생각이 들었다. 주위에 딱히 갈만한 곳은 없는 듯 하고, 빌딩에 둘러쌓여 있어서 빌딩 외에는 볼 곳이나 갈 곳이 없는 듯 하다.
- Wen (10/5): - I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
- wen yu (10/5): - 位置優越，房間舒適、乾淨、好睡、配備齊全，dreame吹風機輕巧速乾超好用
- Chang (10/5): - very professional staff, quiet and clean. Good service.
- Robert (10/5): - Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
- Kenneth (10/5): 5 Star 👍 - Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
- Pang (8/5): 光線充足，設計時尚，自助早晨一般 - 設備新，設計時尚，浴室門不能全關，浴缸企缸缺水龍頭，不便扭毛巾
- Lina (8/5): - Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
- John (10/5): Great modern hotel, well located - Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
- Verified traveler (10/5): - Excellent hotel with amazing staffs. Really enjoyed my stays at Hyatt Regency Suzhou!
- seungwon (10/5): - Its comfortable place
- Verified traveler (10/5): - Great as always.
- Verified traveler (10/5): Always choose Hyatt - Great as always.
- Verified traveler (10/5): 最高！ - 部屋は綺麗、朝食最高！
- Shu Ying (10/5): - 以蘇州同標準的酒店，凱悅整體比W 跟香格里拉勝出。 地點佳，早餐稍微有油煙但豐富可口選項多，瑕不掩瑜。 房價也可以接受。
- Verified traveler (8/5): - 電掣十分複雜，很難弄清楚需要的燈光。溫度鎱的調教方法亦沒有説明！我早上九時check out ,櫃檯只得一人， 需等待很長時間！
- Verified traveler (10/5): サービスも素晴らしい - 立地も施設もサービスも素晴らしい。
- NORIKO (8/5): - 落ち着いたホテルで、とても居心地がよかったです。日本語ができるスタッフの方もいました。ただ、ホテルの朝食のブッフェ会場やルームサービスの方には、英語が通じませんので、簡単な中国語は覚えておいた方が便利です。
- jen (6/5): - I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
- Verified traveler (10/5): - Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
- ChaoChin (8/5): 無所不在的菸味 - 訂房時特別注意這是無菸房，也特別註明要無菸房。Check in 後進入房間聞到的就是菸味，與前台反應清潔人員來檢查後告訴我們只能開窗散去菸味。我們不能接受這樣的處理方式，再次與前台反應後前台就幫我們更換房間了。除了這個狀況之外其他都符合凱悅飯店的水準。另外房門外走廊上還是有菸味的存在。
- Verified traveler (8/5): - 設備は良いが、英語があまり通じなかった。 hotels.com での予約は朝食込みだったのに、朝食が入っていなかった。朝食込みのプランはもともとないということで、これはhotels.comの手違いのようだった。 ただスタッフは英語が通じないにもかかわらず、一生懸命だったので、過ごしやすかった。
- Verified traveler (8/5): 凯悦住宿马拉松之前的休息地 - 马拉松之前的休息地 周边环境好 酒店前台服务OK
- Sidong (8/5): - The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
- Diana (10/5): A relaxing getaway - My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
- Verified traveler (6/5): - 朝早くに到着したので荷物だけを預けたかったのに英語が全く通じなかった上チェックインの手続きをしないと預けられないというようなことを言われた。早朝だったのでもちろんチェックインできる部屋はなく部屋を探すのにかなりの時間をかけたのにもかかわらず最終的に部屋は準備できてないので外出してる間に荷物を部屋に入れておくと言われやっとの思いで荷物を預け外出。戻ってきて鍵を受け取るのに英語の通じるスタッフがおらず待たされ受け取ったが荷物はまだストレージに放置されたままで結局自分で部屋まで運ばなければいけなかった。Hyattなのに英語のできるスタッフがあまりにも少ないのと横との連携ができていなかったのに少しがっかりした。何かあった時に言葉が通じないのはとても不安である。
- William (10/5): Awesome staff and great room. - Awesome hotel, close to the train station. The staff was really helpful and warm as well. The hotel feels like it's higher than just regency hyatt, pretty close to grand hyatt.
- Ling (10/5): - 总体很不错的体验。房间宽敞明亮，直接能看到金鸡湖。泳池还有按摩池，湿蒸房及泳衣甩干机，很干净整洁。早餐品种丰富，但吃完早餐身上有一股油味儿，这点需要改善。
- Verified traveler (10/5): - Excellent staffs and property, good location to next to subway entrance
- brian (10/5): Luxury hotel near the lake and metro. - The design of the hotel is ultra modern. The large, well-equipped rooms twist round a hollow inside. From Reception you can look up to the ceiling which is nearly 30 floors above. It is an amazing site. My 22nd floor room had spectacular view over the city. Many of the surrounding buildings are decorated with LED lights at night and look amazing. I would recommend taking the breakfast option if offered as it came with a nightly cocktail package and offered great value. I must make a special mention. Lee, who manages the Regency Club on 28th floor made out stay an absolute pleasure. He made us feel welcome, helped greatly to arrange a trip to the local city of Hangzhou and was full of suggestions about how to spend our time. It can be quite daunting for a Westerner wanting to travel by train in China but Lee even arranged the tickets for us and told us where to pick them up to avoid queuing. I also need to mention the Concierge team. Sabine in particular was brilliant in helping to print off our boarding cards, arrange extra chains for the room, provide ice buckets etc, etc.
- Verified traveler (10/5): - 건물 외관 및 내관이 너무 멋짐. 방도 모던하고 깔끔하게 잘 되있음. 조식 예약을 깜빡했는데 직원이 서비스로 해줘서 너무 고마웠음. 다만 아쉬운건 주변에 공사지역이 많아서 8시쯤부터 시끄러워서 잘수가 없음.
- JING LING (10/5): 讓你想再入住的好地方 - 服務親切快速是我對蘇州凱悅的第一印象! 乾淨簡潔俐落的設計讓我想再入住! 地點離日光碼頭近無論吃飯散步十分便利!
- Verified traveler (8/5): - This is a fine hotel well-located in Suzhou. IS this a long
- Verified traveler (10/5): - Nice location and nice hotel. Very helpful and quick staff
- Verified traveler (10/5): - Very helpful and smooth check in. My room wasn’t ready (I was early). I went for lunch and when I came back an hour later my cases were already in my room. Very friendly and helpful staff. Room was clean and comfortable; room service was good and the Market Cafe buffet restaurant is an excellent deal!
- Verified traveler (8/5): - No help with luggage. Breakfast was overcooked (bacon like beef jerky, dim sum overstated).
- Verified traveler (8/5): 快適なホテルですが、タイミングが悪かった（プール改装中） - プールが改装中で使用できず、プール利用を楽しみにしていたのに残念でした。
- Michael (10/5): Suzhou business trip - Had an enjoyable business trip to Suzhou for the first time. Enjoyed the stay at Hyatt Regency much. Very clean and calm neighborhood and an international and professional atmosphere. Professional and reliable experience that lived up to expectations. Spring seems to be a perfect time of the year to visit area.
- Verified traveler (10/5): Perfect for a business trip - Amazing stay! Great hotel. Nice food options
- Jun (8/5): 服务待提高 - 服务实在很一般 没有比四星好在哪里 酒店在做送红包的活动 抽到了折扣券 也没有写清楚一次只能用一张 大堂吧消费了 把三张折扣券给服务员 只折扣了一张的费用 结果三张券倒全部收走了 另外 我们订了两间房 前台说是相邻的 结果房间之间差的很远 也没办法换 员工需要加强培训
- Chih-Chieh (8/5): 商旅的好選擇 - 基本上是符合Hyatt level的酒店,雖然早餐選擇性有限,且健身房旁的淋浴設施不大,但整體清潔度還是很好的.而且離shipping Mall很近, 很適合差旅時的選擇.
- Diana (10/5): A reliable choice - Very comfortable and clean. The staff were efficient and friendly. It is positioned near shops, restaurants and the metro, all very convenient. Very happy to stay here again.
- Mark (10/5): 機能的な上に部屋の中が快適で連泊したくなる - 従業員に教育が行き届いておりレベルが高いが、レストランでマナーが劣悪な地元客への対応が全く不足しており、激しい騒音やバスローブにスリッパのままの姿も平気で許すのは、ハイアットの水準を著しく低下させている
- Verified traveler (8/5): Warm room in winter at Hyatt Regency Suzhou - The room too stifling hot, sweat when get out of bed and wake up during midnight because of drenched in sweat.
- Verified traveler (10/5): Pleasant Stay At Hyatt Suzhou - Very nice hotel in a very good convenient location.
- Verified traveler (8/5): - Nice hotel, good location for industrial park, good for business trips. Would stay here again
- Verified traveler (10/5): Nice room, friendly staff - Had a great experience at Hyatt Regency in Suzhou. I think this place would be extremely suitable for a business trip - it is in a central location (CBD area), and wifi is based on overseas connections so that access to FB, youtube etc is allowed without having to VPN. Room was comfortable and clean. However, as a tourist it is not close to some of the major attractions in Suzhou (e.g. the famous gardens). There is however, metro right outside the hotel which makes it rather convenient. A plus to the hotel staff for their service as well: I called room service for dinner and they could tell I was sick over the phone hence also provided ginger tea, which I thought was extremely sweet!
- Victor (10/5): Nice hotel close to eateries and the mall. - The cafe staff who served my first cup of morning coffee at the breakfast buffet came to my table without any spoon, milk, and sugar. And the cafe was only about a third filled at that time.
- Kenneth (10/5): Suzhou getaway - The hotel was a lovely, hyper-modern escape, with nice amenities and a very helpful staff. The dining was great. The location provided easy access to the subway directly into the old city. The view from our room was great as well.
- Daniel (8/5): Nice hotel! - Nice business hotel with comfortable rooms and good location for those that have business matters in the SIP. It's really a business neighborhood, so not many places to visit around, but some malls .
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