Hotel Seri Malaysia Mersing

Location: Lot TTB 641, Jalan Ismail, Mersing, Johor, 86800, Mersing, MY

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• 24-hour front desk
• Garden
• Designated smoking area
• Hiking/biking trails nearby
• Wheelchair accessible parking
• Free self parking
• Reception hall
• Wheelchair-accessible van parking

Rooms Available

• Superior Double Room

  1 Queen Bed

  Food & Drink - Coffee/tea maker, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Partially open bathroom, towels, and a shower

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Room service
  • Partially open bathroom
  • Bedsheets provided

• Superior Twin Room

  2 Twin Beds

  Overlooking the city

  
  

  Food & Drink - Coffee/tea maker, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Partially open bathroom, towels, and a shower

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Room service
  • Partially open bathroom
  • Bedsheets provided

• Family Room

  1 Double Bed and 1 Twin Bed

  Food & Drink - Coffee/tea maker, electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Partially open bathroom, towels, and a shower

  Practical - Desk, phone, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Room service
  • Partially open bathroom
  • Bedsheets provided

Guest Reviews

• Olivier (4/5): Les hotels SERI sont en fin de série....... - Chambre qui mérite une grande rénovation. Salle de bain d'un autre temps...
• Tee (10/5): - The building need to upgrade...
• Michael (2/5): - Filthy. Cockroaches in bathroom. Red stains on walls. Stains on bedsheets.
• Mohamed Rizal (6/5): Okay stay in Mersing - Overall okay. Hotel is quite old and in need of renovation. Comfy enough to sleep but other than that, acceptable. Being the only hotel available in Mersing, little choice but to stay there if you're catching the ferry to tioman.
• james (8/5): - The staff was friendly and welcoming.The rooms clean and well maintained.Besides that the place is pretty run down and could use some real upgrading.
• wasant (8/5): - Proximity to the Beach and town area
• Verified traveler (2/5): Warning- not safe. - I’m amazed the Hotel.com had this as one of their listings. I can say that it’s truly to worst hotel that I have ever stayed in. The photos are misleading, as they show a very much younger, well kept resort. The hotel is run down, dirty and very hazardous. It is not safe place, clean or hygiene and clearly there are absolutely no safety measures in place. The photo says it all.
• Verified traveler (6/5): - One night stay only.
• kranti (10/5): - old hotel managed pretty well with all the facilities functioning, wifi only works at the lobby reception. located in quite part of town in from of the green park.
• SUHAIRI (6/5): Good Location - This is the old school hotel. But the hotel located at the Mersing town. So easy to get anything during the trip. Breakfast pack not so bad. Understand during Covid-19 pandemic, the hotel take precaution so that it is under control.
• jean jacques (2/5): - Pas digne d hôtel.com
• jean jacques (2/5): - Hôtel non conforme à la description Hôtel.com n a pas du le visiter depuis longtemps Hôtel sale j ai refusé la chambre que l on nous donner pour son humidité et son manque de propreté le personnel a été très agréable et m en a donné une autre guerre mieux C est hôtel.com qui doit revoir cet hôtel et le supprimer car pas digne d eux
• Ridzwan (8/5): Value for money Budget Hotel stay. - Value for money Budget Hotel stay. Was surprised by the cleanliness and good air conditioning of the room. Breakfast, though with not much variety was with deliciously good.
• Addy (2/5): - Property is 1km away from town. That is their only saving grace. Property is seriously outdated, dilapidated and falling apart. Rooms were not cleaned properly and everything in the room was dirty and moldy
• Gisèle (4/5): Mérite un large détour. - Un peu loin du centre. Cet établissement à dû être beau il y a une vingtaine d'années. La plage juste derrière est moche et sans intérêt, du coup l'hôtel aussi. Piscine hors d'utilisation et pas très clean tout comme autour.
• Firdaus (2/5): - I came again to hotel seri malaysia after 10 years..iam really dispointed.. they didnt clean my room properly.. a lot of coackroach ( dead coack) everywhere..they didnt clean rubbish from previous clients.. Really dissapointed.. pls pls... improve ur services.. the location is very good.. near to the beach.. n from room, u can see the beach.. So... pls make something before other clients make complaint like me..
• Verified traveler (6/5): Keseluruhan blh bg 30% untuk menginap di hotel ini - 1. Penyambut tetamu kurang mesra. Pertanyaan dijawab acuh x acuh. 2. Kawasan tangga hujung bangunan kotor tidak dijaga. 3. Tandas dalam bilik tidak dibersihkan. Terdapat air kencing meleleh di kawasan jamban. 4. Langsir koyak. 5. Tuala mandi dah reput. 6. Makanan kurang enak. Sarapan pada jam 8.30 makanan sudah habis. Tidak buat penambahan.
• Verified traveler (4/5): Very bad - dirty hotel, staff that does not speak english, we even found lizard eggs in the room. yellow water came out of the bathroom.
• Abdul Bari (2/5): Bad experience - Staff not cooperative. No helpers to carry luggage. Very bad and limited breakfast.
• Gary (4/5): get what you pay for - awful. but cheap, so I suppose you get what you pay for.
• k (4/5): 古くて汚い - 安いが古くて汚い。安さだけを求めるなら問題なし。ビーチも汚い。交通の便も悪い。朝飯の鳥スープは美味しい
• Verified traveler (4/5): - The hotel is an old hotel and need to do some restoration. Sugestion 1. Renovate the toilet or replace the shower area. Can also renovate so that it look modern 2. Replace room carpet with a new one 3. Paint the room, put some painting so that it look more vibrant 4. The breakfast is just basic to add more fruit, food and etc
• Liha (6/5): More to improvised! - This is my second time after 4 years. Nothing changed unless it's like a rotten hotel. However, the breakfast is just nice. If you are not comfort, just take your car and find other warung around the hotel.
• Zabidah (6/5): - Old facility
• philippe (4/5): - Hôtel vétuste, chambre humide, salle de bain hors d'âge.
• Verified traveler (4/5): Not in good shape - The hotel offers approx. 100 room, but only 3 or 4 rooms were booked. The hotel needs a renovation and better maintenance. But in Mersing it is difficult to get a better hotel, which would fit the expectations of western tourists.
• Verified traveler (4/5): - De conditie van het hotel is niet goed onderhouden en de kamers zijn niet schoon.
• Verified traveler (6/5): Acceptable, can be better with a touch up - Check in was fast and the room was ready for early check in. The property is rather old and need a touch up. Comes with a large pool and suitable for family. Located opposite the Mersing Hospital and beach side. Designed parking area.
• lynda (4/5): the only comfort hotel at mersing town - near to other government building and facilities and near to the beach
• Faiz (4/5): smelly carpets and dirty bathroom - 1- carpet smelly 2- water too slow in bathroom 3- there is no hair dryer 4- unappetizing breakfast 5- sandy and dirty pool
• Khairul Anuar (4/5): A place to sleep - Friendly and helpful staff but the place is not well maintained. The key to my room doesn't work, and room smells
• Wan Nor Hana (8/5): nice staying - nice..but too small swimming pool for kids
• Paula (4/5): Huono hinta-laatusuhde - Huone oli pettymys, tunkkainen, likaisen oloinen, nuhjuiset lakanat, vessassa vilisi muurahaisia, wifi ei toiminut.. Aamiaisen laatu myös heikko. En suosittele yöpymään kuin pakosta, ei ole hyvä vastine rahalle.
• DR RAJESWARI (6/5): Only can stay for the beachside location - The bathroom is really filthy and covered with mould. No shower curtain. Wifi is only at lobby. Only 5 working tv channels. Aircondition is unadjustable
• Thomas (6/5): Günstige Option als Zwischenstation nach Tiomann. - Zwischenstation auf den Weg nach Tiomann für eine Nacht
• siti (6/5): - Just ok...
• nor Azian (6/5): komen keseluruhan - secara keseluruhan memuaskan. sesuai dab selesa.
• Kia Jiam (6/5): - wifi signals weak ,not available at room 223
• emy (8/5): - Ok
• emy (8/5): Better than before - Better than before vacation...have many improvement interam of hotel condition and room comfort.
• Zambri (4/5): Beautiful Mersing - Went to Mersing in end September 2015. Everything is falling apart, this place needs renovations, period. Otherwise Mersing is beautiful, but we went to Air Papan to enjoy the beach, much cleaner sands.
• Keith (4/5): - The rooms are not as shown on the site. No WiFI in the Rooms. Only after I took it up with the Manager did they give us better rooms - No Bell Boys / Help to take Luggae up two floors - No lift. When we arrive as they were having a Banquet Function we were informed that there would be no Alacart Dining and hence we would need to fend for our selves. Becuase I took it up with the manager about the room condition, They had their sales manager take us to a good restaurant in the city for Dinner. Location is good if you need to take the Ferry from Mersing to the Islands.
• farizal (4/5): serious improvement - thw service is sucks!!! no astro service tv, no breakfast buffet
• Abdul Hadi As ad (4/5): Good location but not value for money. - This hotel has good impression with quite expensive rate, but in the room, there was old smelled, with some crack. The bathroom the worst condision with lack of toileteries and not in good condition water heater. The TV was the worst part, with only 2 channel (even 6 of 7 free to air Malaysian TV channel cannot been viewed) and the signal not well (ironicly, TV in lobby was great)... The breakfast was so-so. I believe the rate for this hotel suppose only less than RM50 not as published. (I stayed two week after this stay, but it happened worse).
• Marko (2/5): Do not stay in this hotel - Worst ever place I've ever been since I'm the army camping in a forest. Cannot recommended to anyone, even got the worst enemy.
• B (4/5): Hotel close to the beach. - Hotel has been allowed to decline. Little has been done to maintain and nothing to update.
• Beulah (6/5): Close to all facilities & beach views - We had an overnight stop so didn't take advantage of all the facilities such as the pool. Very relaxing setting with plants & also homely feeling. Certainly to be recommended for families.
• Rasyidah (4/5): it'll be our last choice - We booked a family room which was on the 3rd floor with no lift service. We had to climb the staircase with small kids. A very quiet and isolated place as is no one except only us on the top. I was told that there was a problem to a tv service while I checked in. It seems like they have no other choice except the room. What a bad experience for me n family.n
• Verified traveler (2/5): Not recommended - Air conditions not working. Low water pressure. Phone not working. Food so so.
• Verified traveler (2/5): A dissapoinment - Dissapointing for the price. Need i tell you more?
• Lennart (4/5): Mersing? - Ett på utsidan prydligt hotell. Men vid närmare granskning ganska slitet och ofräscht. Billigt. Staden Mersing erbjuder visserligen ingen turistlyx. Fungerar endast som "väntrum" till nästa färja eller buss.
• Pat (2/5): Ridiculous hotel in complete decay - Don't trust any of the pictures shown on the website. This hotel needs serious renovation at all levels. Room smells musty and looks shabby. Not convenient for an international traveller used to minimum standards of hospitality.

Photos