TownePlace Suites by Marriott Jackson Ridgeland/The Township at Colony Park
Location: 310 Southlake Avenue, Ridgeland, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Amenities
Featuring free Wi-Fi and parking, TownePlace Suites by Marriott in Ridgeland offers a comfortable stay near Holmes Community College. The rooms are equipped with a cable TV, coffee facilities, and ironing amenities for convenience.
Convenient Facilities
Guests can start their day with a grab-and-go breakfast and take advantage of barbecue facilities, dry cleaning, and laundry services. The hotel's pet-friendly policy ensures no family member is left behind.
Nearby Attractions
Located near Wolcott Park and Ross R Barnett Reservoir, the hotel provides easy access to local attractions like Country Club of Jackson. Book your stay at TownePlace Suites for a memorable experience in Ridgeland.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- BBQ facilities
- Safety deposit box
- Facilities for disabled guests
- Front desk (limited hours)
- Free wired internet
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Bicycle-friendly property
Rooms Available
-
Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)
1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Bedroom
1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and safe; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 Bedroom (Hearing Accessible)
1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 2 Queen Beds
2 Queen Beds
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Wardrobe or closet
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)
2 Queen Beds
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 2 Bedrooms (Hearing Accessible)
2 Double Beds
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)
2 Double Beds
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)
1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Cable channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Grab bar in bathtub
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Oven
- Stovetop
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Braille signage
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
King Studio with Sofa Bed
This studio has a cable TV, coffee-making facilities, a desk, and ironing facilities. A sofa bed is also included.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
-
Queen Studio
This studio has a cable TV, coffee-making facilities, a desk, and ironing facilities.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
-
Two-Bedroom Suite
This suite has a cable TV, coffee-making facilities, a desk, and ironing facilities.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
-
Queen Studio with Sofa Bed
Offering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio has air conditioning, a seating area with a TV and a roll-in shower. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
-
One-Bedroom Queen Suite with Sofa Bed
Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- whitney (10/5): -
- Johnny (10/5): I had a great stay. I just wish there was an inside pool and I wish I could have stayed longer. - Very relaxing! No inside pool!
- Ljada (10/5): -
- Tony (10/5): -
- Cullen (9/5): -
- Angela (8/5): Good - Cleanliness, customer service and the beautiful view It was very cold in the room. I had to request additional blankets and guest service had to contact maintenance to check the heater
- LIMIN (10/5): -
- Laquana (10/5): -
- Justin (7/5): -
- kimberly (10/5): Excellent it was Thanksgiving weekend and we used the grill to cook. What we forgot the property supplied - The property was clean and in a great location.
- kimberly (8/5): Overall great stay would stay again! Would recommend to others! - Enjoyed the lake and fire pit. Surrounding areas! Always had to wait for bacon at breakfast! Not enough served at once. Then served only a few slices for a line of people.
- Frenice (6/5): -
- Che (10/5): - Rooms were clean. Had a broken microwave and staff switched my room. 10/10 staff. 9/10 facilities. Clean rooms and looked recently renovated
- Michael (10/5): - Once again great front desk team and diligent room service
- Holland (8/5): It was a great stay. - The cleanliness and location. No pool.
- Vanessa (10/5): - Great hotel experience
- Ashley (9/5): It was nice. - Location was good, there was plenty of stuff around. Clean, friendly staff, there was no pool. But overall it was a nice place and I’d stay here again. Lighting in the room, aside from the window, was kinda dark. The bathroom lighting could have had a brighter option on the vanity.
- rhygh2 (2/5): Unpleasant Stay - This hotel was recently renovated and it seemed OK at first, but then we opened the fridge and it smelled like fish. A crew member was nice enough to find some bleach for us to wipe down the fridge, but that should have been discovered before our stay. Next, they cut the water off around 1pm because they had a leaky pipe. I'm not sure what time it came back on because I left at 6pm for an event....too bad I couldn't shower before! I returned around 11pm only to discover they had no fresh towels because the water had been off all day. I was told I could wait 40 minutes while they washed! All of this could be forgiven if the front desk clerk seemed apologetic, but instead she seemed bothered I asked about the water being turned off and whether I could get a fresh towel.
- Sightsee370495 (2/5): Disappointing Stay for a Loyal BONVoy Member - Arrived 6JUL25 roughly 7:30pm. After checking in, and entering our room, we noticed a strong, unpleasant odor, like cooked fish. We informed the Manager on Duty, who provided an air machine that unfortunately didn't resolve the issue. When we requested to move to a similar room, the manager declined, stating they couldn't accommodate the change because the room was prepaid through a third party. The representative behind the desk seemed far more concerned about their personal food delivery that evening and disappeared after receiving their dinner before returning to provide assistance. A long time Bon Voy member this was a disappointing visit.
- Chris (6/5): - Checked in on a Sunday afternoon. No housekeeping service by Thursday, so went to the front desk Thursday morning. Front desk staff said "I" signed up for NO housekeeping for my week stay. I said who in the world would NOT want their room cleaned during their WEEK stay? Normally housekeeping comes every other day in other properties I've stayed at. She then said "you're in luck, housekeeping hasn't shown up yet and I'll put you on their board." Came back to my room Thursday evening and still no housekeeping. Friday morning I AGAIN went to the front desk and said housekeeping didn't show up. They said they informed housekeeping and didn't know why they didn't show up. I came back to my room after work on Friday afternoon, and the room was still not cleaned. It finally was cleaned for the first time a couple of hours after I left to eat dinner. There's plenty of other places to stay in Ridgeland.....
- ROBERT (8/5): - Great for a 1-night stay.
- Heather (10/5): - As expected. Good location and clean
- Jessica (10/5): Perfect for our Family of 4 - The stay was only for one night but it was perfect for our family. After breakfast we walked around the lake which was very nice and relaxing. We would stay here again.
- Feleshia (10/5): - Friendly staff
- Samary (10/5): - Loved everything about this hotel. Would definitely recommend!
- Eddie (10/5): - The property was very nice with great location!
- Catherine (8/5): - The hotel was under renovation so I was placed on the 3rd floor where the renovations were supposedly complete. The door of the dishwasher was heavily dented, some finishes were missing, and the bathtub was chipped and obviously re-used. On the first night the GFI circuit in half my room popped off but, fortunately, the breaker box was in my room so I could reset it. In the kitchen area the coffeemaker and microwave took up the only available outlet so I had to plug-in the toaster in the bathroom. In the communal breakfast room, the coffee bar is set up in front of the TV so guests have to stand and block the TV while preparing coffee. That didn’t seem well planned. The staff, however, are very friendly and professional
- Michael (10/5): - Staff was incredible
- Jessica (10/5): Exceptional -
- Shekaria (8/5): - The new renovations
- Carlyn (7/5): Towne Suites in Ridgeland MS - The room was clean and comfortable. I slept well. The staff members I interacted with were polite. The location was very nice and close to good places to eat. I would stay there again. Renovations were being carried out and there was nowhere to sit and have breakfast downstairs except outside. Also, nowhere in the room or in any of the information I received was the WiFi password included. I tried several times to call the front desk to ask and the line was busy each time. I gave up on using the WiFi that night. I am glad that it wasn't a necessity for me.
- James (6/5): More of a 7/10 hotel. - I always stay in the highest rated hotels in the area. This one was rated 9/10. Kinda sucked. Body wash dispenser was empty. Low quality soap. Room smelt like covering fragrance. The other hotel that I stay at has dove soap, clean smell.
- Tybrea (6/5): - The staff was great but the property was under renovations and I was not aware. The gym was closed and hot breakfast was not offered. But the room was recently renovated and nice.
- Dianne (10/5): Exceptional -
- Debbie (8/5): - Property was very nice. The only negative was the ongoing remodeling, but you can't fault them for that. At least they are making updates, so that's a good thing for the future guests.
- Joshua (4/5): We will not stay at this property again - Convenient location Beds were old and sank in the middle. We called early the day of check in and asked about a room on the 1st floor and the lady said I’m blocking you a room on the 1st floor now. When we arrive at 3:00 p.m. that day , we are assigned a room on the 2nd floor. Also, our bed was not made up after the second night. It looked like someone had just pulled the covers up, not tucked in or nothing. Also the pillows were just stacked up on the head of the bad
- Bobbie (10/5): Our stay was very pleasant....would definitely recommend to others...when traveling in area will loc - Typical hotel breakfast....not good not bad....just typical...breakfast area was very clean
- Roderick (6/5): Slowest service ever - I liked having a place to sleep. What I didn’t like was the outlandish prices and the facts my payment is STILL pending. So I have no even received back my deposits for incidentals which I was told I was being charged.
- Jason (8/5): - Very clean and convenient area. Safe for outdoor walking to nearby restaurants and shopping and the property was well kept and easy to work with staff.
- Kristen (4/5): Definitely has potential but could use a few adjustments and repairs. - I like the quick process of booking a last minute room. The staff was friendly. The beds were very comfortable. I checked in due to the main sewer line in my home busting and backing up into my home. I came with my 3 year old daughter who was scared to death because at 11 pm our toilet exploded into the bathroom in the room she sleeps in and scared her so bad she cried her little heart out. I decided to get a room for the night although the price was a bit high for the amount of time I needed to stay, I just wanted her to feel comfortable. When we arrived it took a while to get booked in due to a gentleman that worked that night appearing to be new maybe. I requested a lake view room in which he provided a room in the 200 range that would satisfy that request. He wasn't able to determine how to book us in on our reservation because it was through booking so the manager came up and booked us in but wasn't told about the room overlooking the lake so we got a room in the far back corner of the hotel. That was fine. Like I said, it would have been a plus, but I just wanted my daughter to be comfortable. After getting into our room and settled in, we discovered the dishwasher was backed up with water that appeared to have been there for quite some time and the toilet ran all night long. My daughter kept staring at the bathroom terrified that it was going to do the same thing she had just witnessed at home, which was the main reason for leaving. Breakfast was good. The room was comfortable and extremely clean and cozy but spending nearly $200 to escape an issue at home only to find the stagnant water backed up in our room was very disappointing. I have photos if anyone would like to see them. Thanks.
- Dewayne (10/5): Exceptional -
- Angela (10/5): - We loved the kitchen inside and the lake view outside!
- CUatthebeach305 (8/5): Good location in Jackson! - Great place in Jackson, MS for long or short stay. Nicely situated in a commercial area with lots of food and shop options. The hotel is relatively new and comfortable. Breakfast is standard fare and nothing spectacular. Staff was good and helpful when needed. Housekeeper was hit or miss and they seem to be back in COVID days when it was not often and you had to ask for them to do it. There are few a restaurants within walking distance. The area is open and surrounded by high end residences. The lake across the hotel has a path so makes it great for walking and exercising. Overall a good stay and would stay there again. Enjoy
- Tee (10/5): Exceptional -
- Rodney (8/5): - Great place
- Justin (9/5): Superb - Very good location with lots of shopping/dining options around. Loved the apartment style rooms. Lots of room and felt very homey. Coffee wasn’t very good
- Mike (8/5): very nice room good location, close to restaurants & very quiet. - we were charged for the breakfast which was supposed to be free.
- Tawana (6/5): Room okay, breakfast needs work - The rooms are spacious. The room and bathroom were clean. We had to go to front desk to ask for a blanket for the sofa bed and the blanket had a blood stain on it and ants crawling on it. The breakfast could definitely be better. We went down for breakfast on Saturday at 8:30 and their was no hot food and all the muffins were gone. They did restock with frozen breakfast sandwiches and ice cold scones. One side of the juice machine was out of order and the working side was dispensing water. Ended up having to leave the hotel and buy breakfast for my kids, which was very inconvenient.
- Ashley (4/5): Will not stay here again - Location Very expensive for a mid hotel. Smelled funny when we arrived.
- C1890ZJjuliab (2/5): 😢 - I was first given a room that was 80 degrees then told it would cool down then not offered any help moving to a colder room but struggled alone with my luggage to my new room where the tv was in pieces. I have stayed at this hotel off and on for several years and have always been treated like my business mattered. I will look elsewhere.
- Robert (7/5): Good hotel in an amazing location. - The location is amazing. The staff was grear! They were helpful, polite, and welcoming. Stains in elevator, ice machine is broken, cheap food for the price paid to stay nightly. Signs of wear and tear in the room. Needs to be freshened up.
- Beth (10/5): - Staff & property are fabulous!
- duston (8/5): - Overall great property in a great location. They had some trouble with their door keys, but the hotel staff was very helpful through the ordeal. Would definitely stay here again.
- Crystale (6/5): - We chose this location to have a full refrigerator and freezer. When we checked in there was hair on our bed and dust on the desk. I called front desk and they sent a very sweet lady to fix it. The room had a broken air conditioner fixture and a breaker box in the room the spray painted in attempt to make it match the wall. Lots of dust I have allergies and had a hard time. Breakfast was decent and front desk workers were l prompt and friendly.
- Amber (10/5): Exceptional -
- yodam320 (2/5): Something disgusting happened - House keeper left toilet bowl scrubber in my tub 🤢🤢 no manager tried to correct it or clean my room. The thought of how many toilets have been cleaned and how much urine and doo doo has been on it just turns my stomach
- Ritchey (10/5): Easy & excellent - Location, friendly staff. N/A
- Ureka (10/5): Everything was great!! - Everything was great! Everything was great!!
- DOROTHY (10/5): nice!!! - it was very nice. i met my son and his wife there for a short visit. might have to try it again.
- joseph (10/5): Family visit - The room was comfortable and clean.
- K. (9/5): Very peaceful quiet nice atmosphere - The employees at the front Desks was very helpful understanding I like the fireplace outside on the patio
- Lewis (8/5): Very good - I loved the lay out of the room. The room needed some upgrades.
- Julia (10/5): - Very clean, quiet and close to everything! Will definitely be back!
- Jane (10/5): - I stayed in a handicap room. The soap and shampoo were so high on the wall that I could not reach them. Impossible for a wheelchair. Otherwise quite pleasant.
- Kenneth (10/5): Exceptional -
- Richard (10/5): awesome - great stay
- Melissa (10/5): - This place is wonderful.
- Tamika (4/5): Disappointing -
- peskyh (6/5): They just want my money - The shower had low pressure and one of the elevators was inoperable. I left around 5 am the next morning so I asked for a small “to go” breakfast in a bag. I was told “we don’t do that” even though several other hotels have done that for me in the past. I will stay in another property on my next visit to this area. So much for being a Titanium Elite lifetime member!
- kraig (10/5): - Clean area
- Ronald (8/5): I'd stay there again. - Everything was nice but the TV sucked. control wouldn't work half the time.
- Valerie (2/5): - I HIGHLY dislike that there has been zero housekeeping when the list of things offered at the hotel literally lists HOUSEKEEPING. we called front desk and they said it was upon request but it does not say that anywhere at all. No signs ..nothing then they said rooms are cleaned every 7 days what do you mean??? No one is staying that long. If housekeeping is listed, i should be receiving housekeeping DAILY.
- Verified traveler (8/5): The staff were terrific - I had trouble finding the hotel and night desk clerk actually came out to the street to wave me in. The room could have used some updating - it just looked a bit worn. But it was very clean, the staff were friendly and helpful, and rooms were equipped to allow for daily functioning, such as coffee pot, toaster, ice trays, etc.
- Allison (8/5): - This was a nice and quiet property. They greet you with a welcome bag of water and 2 snacks, which came in handy late at night. There's also complimentary breakfast which is a nice way to start the day. Some things I didn't like: The elevator was slow and the inspection paper is outdated. The hallways smell like mildew and I assume that's from the shampooing the carpet but not fully drying, and my microwave didn't work in my suite.
- William (6/5): - I find it “unique” that we stayed three days, and our room was not cleaned once. Our room had one burned-out lightbulb (in the ceiling fixture) and one nicely positioned reading lamp rendered useless because it was nowhere near a plug-in receptacle.
- Shyamerl (9/5): Superb -
- Willie (8/5): Very good - The location is beautiful with a lake in front of the hotel. We took a leisurely stroll around the lake. It was enjoy peaceful and we enjoyed our walk. When we arrived at the hotel, the hotel front desk clerk could not find evidence that we had paid for our reservations in advance. We ended up paying twice and that had to be straightened out before we checked out. The person who was working the front desk is fairly new. The hotel manager assisted the clerk in rectifying the situation.
- Shyamerl (10/5): Exceptional -
- Margaret (10/5): - I love having a view of the lake and being able to walk it each day. The workout room was clean and close by. The breakfast provided healthy choices. The staff were friendly and helpful.
- Rachael (6/5): Fair hotel. I can’t find anything to describe it as suites. Needs major upgrade. - I’m not sure but the price I paid for 1 night stay is too expensive for how the hotel and room look like. The hotel needs upgrade. The toilet is too low. Bathtub is too old looking.
- abroadwithashley (6/5): Unfortunately, could be cleaner - We stayed here for a night while on a road trip. Came in late and left the next morning. No issues with check in or check out. Location is nice and safe. Our only real issue was that our clothing and suitcases had cat hair all over when we left. This is a bigger issue for us since one of our family is allergic to cats. Otherwise, likely a fine stay.
- Q5962DTnicolew (10/5): Perfect for longer stays - This location maintained the Marriott experiences that I have had in other cities. The location was clean and very well maintained. The Front Desk held a gentleman by the name of Russel who also appeared to be on breakfast duty most days. This was a family trip, so a pool would have been very nice, but there was lots that could be done all around this location. Walking distance to restaurants and shopping.
- Nichole (8/5): Very good -
- Martin (10/5): Exceptional -
- steve (8/5): - Nice view of man made lake. Close to highway
- James (6/5): Clean but only so-so - Hotel is in need of some maintenance. Some lights in most halls are flickering or out. Carpets are stained. Smell in the elevator. TVs are extremely small for the size rooms they are in. You can’t see much details if you’re watching from the bed.
- Arbuthnot (10/5): Exceptional -
- Jessica (10/5): Exceptional -
- Ingrid (8/5): - Nice staff.
- Wayne (8/5): Very good -
- Jordan (2/5): Canceled without knowing - I went to check in and the booking had been canceled.
- Thomas (8/5): Very good -
- Thompson (6/5): Pleasant -
- Destanie (10/5): Exceptional -
- Deedra (9/5): Superb -
- Kenneth (8/5): Very good -
- Patti (8/5): Very good -
- Sabrina (10/5): Exceptional -
- T-baby (10/5): This was great - We didn't go down for the breakfast but was informed of it on check in. We were up all night so we slept in. The staff was very polite and friendly. The room was very comfortable it was like a home away from home.
- Demetria (9/5): Superb -
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